Re: Saving back from FM v11 to FM v9

[Karen Mann]

Thank you for responding. The files were in 8 different languages and the 
Russian files were all in question marks.



We had a situation where our SDL (translation software) version had to be put 
to a FM ver 7 mif (which does not recognize Unicode) because SDL did not 
recognize FM11 mif. A while ago SDL advanced to recognize FM 11 mif. I didn't 
know and one of the Framers informed me to save file to FM11 mif, open mif in 
FM ver9 and save to .fm. It worked! Caution...make sure you either 
distinctively name the different versions or put them in differently named 
folders/directories.



I would like to add, you have to delete the FM 11 book file and create a new 
book file in FM9, and always open the file from within the proper FM version.



Love our Framers...



Thanks everyone. Job done on time.

Karen Mann
km...@i-t-tech.commailto:km...@i-t-tech.com
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022

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Saving back from FM v11 to FM v9

[Karen Mann]

Thank you for responding. The files were in 8 different languages and the 
Russian files were all in question marks.



We had a situation where our SDL (translation software) version had to be put 
to a FM ver 7 mif (which does not recognize Unicode) because SDL did not 
recognize FM11 mif. A while ago SDL advanced to recognize FM 11 mif. I didn't 
know and one of the Framers informed me to save file to FM11 mif, open mif in 
FM ver9 and save to .fm. It worked! Caution...make sure you either 
distinctively name the different versions or put them in differently named 
folders/directories.



I would like to add, you have to delete the FM 11 book file and create a new 
book file in FM9, and always open the file from within the proper FM version.



Love our Framers...



Thanks everyone. Job done on time.

Karen Mann
kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022

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Saving back from FM v11 to FM v9

[Karen Mann]

Hi everyone,
Yep, got a problem.
Customer using FM 11 wants some files saved back to FM Ver 9. Has always worked 
before not now. Using Times New Roman font. Individually saved FM 11 as .mif 7 
- then opened .mif 7 in FM 9 and resaved as .fm for FM 9. Open the new  FM 9 
.fm file  through FM9 and it opens the file. This time the file shows up in 
question marks. Have redone it 7 times results are same. Did I miss something...
Anyone else having this issue?

Thank you in advance for your efforts.

Karen Mann
km...@i-t-tech.commailto:km...@i-t-tech.com
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022

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Saving back from FM v11 to FM v9

[Karen Mann]

Hi everyone,
Yep, got a problem.
Customer using FM 11 wants some files saved back to FM Ver 9. Has always worked 
before not now. Using Times New Roman font. Individually saved FM 11 as .mif 7 
- then opened .mif 7 in FM 9 and resaved as .fm for FM 9. Open the new  FM 9 
.fm file  through FM9 and it opens the file. This time the file shows up in 
question marks. Have redone it 7 times results are same. Did I miss something...
Anyone else having this issue?

Thank you in advance for your efforts.

Karen Mann
kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022

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RE: Dell Service Request: 867568273

[Karen Mann]

Brandon here is a copy of the error I receive  - so darn generic... It's 
12/20/12 @ 1:45PM ( Cen. Time)

---
FrameMaker
---
Insufficient memory to display the dialog box. Close one or more windows and 
try again.
---
OK
---

From: brandon_chamb...@dell.com [mailto:brandon_chamb...@dell.com]
Sent: Monday, November 19, 2012 11:28 AM
To: Karen Mann
Subject: Dell Service Request: 867568273

Good morning Karen,

Thank you for contacting Dell Pro Support, it was a pleasure working with you 
on your memory issue. I wanted to give you the reference numbers you will need 
regarding our conversation.

Your Service Tag is: FVN61Q1
Your Service Request Number is: 867568273

As your case owner, I am taking responsibility for ensuring that your issue is 
resolved.  My goal is to make certain that you are satisfied with the 
experience you have with Dell.  Please feel free to contact me if there is 
anything else I can do to assist you with this issue.

Thank you for choosing Dell ProSupport,

Brandon Chambers
Client Technical Support Sr. Associate
Dell | ProSupport
Toll Free: 1.866.461.3355 x 5136277
brandon_chamb...@dell.commailto:brandon_chamb...@dell.com

I work from 8:00 AM to 4:30 PM CST on Sunday, Monday, Tuesday, Wednesday, and 
Thursday
If you need assistance outside of my normal working hours, please contact my 
team: us_nash_cps_team_ba...@dell.commailto:us_nash_cps_team_ba...@dell.com

Customer feedback: How am I doing? Please contact my manager: 
kevin_b_ba...@dell.commailto:kevin_b_ba...@dell.com
For 24 hour support: ProSupport 1.866.461.3355

Looking for parts, printer toner/ink, upgrades, warranty extension or even a 
new computer?  We can now assist you with your sales right here in Tech 
Support.  Just let me know what product you are looking for and I will be happy 
to help.


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Dell Service Request: 867568273

[Karen Mann]

Brandon here is a copy of the error I receive  - so darn generic... It's 
12/20/12 @ 1:45PM ( Cen. Time)

---
FrameMaker
---
Insufficient memory to display the dialog box. Close one or more windows and 
try again.
---
OK
---

From: Brandon_Chambers at DELL.com [mailto:brandon_chamb...@dell.com]
Sent: Monday, November 19, 2012 11:28 AM
To: Karen Mann
Subject: Dell Service Request: 867568273

Good morning Karen,

Thank you for contacting Dell Pro Support, it was a pleasure working with you 
on your memory issue. I wanted to give you the reference numbers you will need 
regarding our conversation.

Your Service Tag is: FVN61Q1
Your Service Request Number is: 867568273

As your case owner, I am taking responsibility for ensuring that your issue is 
resolved.  My goal is to make certain that you are satisfied with the 
experience you have with Dell.  Please feel free to contact me if there is 
anything else I can do to assist you with this issue.

Thank you for choosing Dell ProSupport,

Brandon Chambers
Client Technical Support Sr. Associate
Dell | ProSupport
Toll Free: 1.866.461.3355 x 5136277
brandon_chambers at Dell.com<mailto:brandon_chambers at Dell.com>

I work from 8:00 AM to 4:30 PM CST on Sunday, Monday, Tuesday, Wednesday, and 
Thursday
If you need assistance outside of my normal working hours, please contact my 
team: US_NASH_CPS_Team_Baker at Dell.com<mailto:US_NASH_CPS_Team_Baker at 
Dell.com>

Customer feedback: How am I doing? Please contact my manager: Kevin_B_Baker at 
Dell.com<mailto:Kevin_B_Baker at Dell.com>
For 24 hour support: ProSupport 1.866.461.3355

Looking for parts, printer toner/ink, upgrades, warranty extension or even a 
new computer?  We can now assist you with your sales right here in Tech 
Support.  Just let me know what product you are looking for and I will be happy 
to help.


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FrameMake 9 unresponsive

[Karen Mann]

Hi everyone,

Still having issues with FrameMaker 9 (all patches) becoming unresponsive; 
Panel actions don't work or panels don't show up at all, with only FrameMaker ( 
2 or 3 section of a book open) open. I noticed when that happens, if I have the 
Paragraph Panel open, that a small white strip shows up in the left side, top 
of the Panel. FM Won't stay open longer than about 5 or 10 min if I am creating 
or changing tabs, even if I am not using the ruler to change the tabs. I close 
and reopen FM and sometimes it works and sometimes I have to once again reboot. 
Also have the IE Explorer stopping and starting   - are the two related in any 
way?

I am using Windows 7 Pro (all patches), Microsoft Office 2010 on a Dell T5500 
64 bit quad with 12 G of RAM and I have 800 G available on drive. NVIDIA Quadro 
2000 card with 1 G Graphics Memory, display adapter drive is up to date 
8.17.12.5929 and a Samsung LED 23 in Monitor SyncMaster.

Is FM 9 this buggy or is there a setting that is causing this issue, ANYONE 
have insight?

Thank you in advance for your time.

Karen Mann
km...@i-t-tech.commailto:km...@i-t-tech.com
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022

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http://www.frameusers.com/ for more resources and info.

FrameMake 9 unresponsive

[Karen Mann]

Hi everyone,

Still having issues with FrameMaker 9 (all patches) becoming unresponsive; 
Panel actions don't work or panels don't show up at all, with only FrameMaker ( 
2 or 3 section of a book open) open. I noticed when that happens, if I have the 
Paragraph Panel open, that a small white strip shows up in the left side, top 
of the Panel. FM Won't stay open longer than about 5 or 10 min if I am creating 
or changing tabs, even if I am not using the ruler to change the tabs. I close 
and reopen FM and sometimes it works and sometimes I have to once again reboot. 
Also have the IE Explorer stopping and starting   - are the two related in any 
way?

I am using Windows 7 Pro (all patches), Microsoft Office 2010 on a Dell T5500 
64 bit quad with 12 G of RAM and I have 800 G available on drive. NVIDIA Quadro 
2000 card with 1 G Graphics Memory, display adapter drive is up to date 
8.17.12.5929 and a Samsung LED 23 in Monitor SyncMaster.

Is FM 9 this buggy or is there a setting that is causing this issue, ANYONE 
have insight?

Thank you in advance for your time.

Karen Mann
kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022

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RE: FrameMaker 9

[Karen Mann]

Thank you, for your attention. It appears others have this same issue with the 
paragraph designer etc.

I have had my T5500, 64 bit, Win7 for about 6 mo. The first T5500 I purchased 
was crashing all the time so Dell replaced it and upgraded from a dual to a 
quad and added 4 g of ram to make the 12 g and upgraded the graphics card... 
trying to keep their customer happy.

I have more RAM than our old server did. Too bad Adobe is non-responsive; they 
should post a fix.
If anyone at any time finds a solution to this Adobe bug I would appreciate 
an e-mail.

Thank you again for your time and response, I really appreciate this forum.

Karen Mann
km...@i-t-tech.com
From: Pinkham, Jim [mailto:jim.pink...@voith.com]
Sent: Friday, May 20, 2011 6:49 AM
To: Fred Ridder; Karen Mann; framers@lists.frameusers.com
Subject: RE: FrameMaker 9

And I didn't mean to overstate my response, Fred. I do appreciate what you 
bring to us here. I'm usually keeping a close eye on the list and try to pitch 
in if I suspect I can say something useful. Of course, I've been known to 
miscalculate now and then :)

Jim


From: Fred Ridder [mailto:docu...@hotmail.com]
Sent: Thursday, May 19, 2011 11:50 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9
I didn't mean to chase you back to lurkdom, Jim. Really! I was just trying to 
keep things reasonably on-point.

-Fred


Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 21:19:37 -0500
From: jim.pink...@voith.commailto:jim.pink...@voith.com
To: docu...@hotmail.commailto:docu...@hotmail.com; 
km...@i-t-tech.commailto:km...@i-t-tech.com; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly 
corrected. I sympathize with Karen: It's unfortunate that anyone with a setup 
as robust as hers appears to be has to struggle with the functionality problems 
she outlines.


From: Fred Ridder [mailto:docu...@hotmail.com]
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9
I'm afraid it may not be worth very much as a data point, because there is a 
world of difference between Windows XP and any 64-bit version of Windows Vista 
or (more likely in Karen's case because she does refer to a new Dell) Windows 
7. When the issue is the stability (or lack thereof) of an application, the 
specific version of the OS is likely to be at least as much a factor as any of 
the hardware details with the possible exception of the amount of RAM. And the 
migration from 32-bit to 64-bit addressing was a major change that seems to 
have caused compatibilty and/or stability issues with a lot of apps.


Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: jim.pink...@voith.commailto:jim.pink...@voith.com
To: km...@i-t-tech.commailto:km...@i-t-tech.com; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
FWIW, I've been using FM 9 with these specs at work since December, and I've 
never run into the bug you're experiencing:

Dell Precision T3400
Win XP SP 3
80GB HD
2.67 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded

I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a 
dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, 
often run twice as large as yours. I sometimes don't reboot for a week at a 
time.

I'm skeptical of Dell's allegation in your case.

HTH,
Jim


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers@lists.frameusers.com
Subject: FrameMaker 9
Has anyone else had this issue?

I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics card 
Navidia Quatro 2000 card,

Office 2010, Acrobat 9 - InDesign CS4

I usually run with 1 small doc open in Word and one explorer window open.

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
After a couple of hours of work the panels stop working. I can click on any 
icon and nothing works. So have to close out files and log back in FrameMaker. 
It will work for a while longer and then I have to reboot and start the cycle 
over.

Dell has tried everything and nothing works.  They say it's a FrameMaker bug...

Would appreciate any assistance, and thank you in advance.
Karen M


___ You are currently subscribed to 
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framers-unsubscr

FrameMaker 9

[Karen Mann]

Thank you, for your attention. It appears others have this same issue with the 
paragraph designer etc.

I have had my T5500, 64 bit, Win7 for about 6 mo. The first T5500 I purchased 
was crashing all the time so Dell replaced it and upgraded from a dual to a 
quad and added 4 g of ram to make the 12 g and upgraded the graphics card... 
trying to keep their customer happy.

I have more RAM than our old server did. Too bad Adobe is non-responsive; they 
should post a fix.
If anyone at any time finds a solution to this "Adobe" bug I would appreciate 
an e-mail.

Thank you again for your time and response, I really appreciate this forum.

Karen Mann
kmann at i-t-tech.com
From: Pinkham, Jim [mailto:jim.pink...@voith.com]
Sent: Friday, May 20, 2011 6:49 AM
To: Fred Ridder; Karen Mann; framers at lists.frameusers.com
Subject: RE: FrameMaker 9

And I didn't mean to overstate my response, Fred. I do appreciate what you 
bring to us here. I'm usually keeping a close eye on the list and try to pitch 
in if I suspect I can say something useful. Of course, I've been known to 
miscalculate now and then :)

Jim


From: Fred Ridder [mailto:docu...@hotmail.com]
Sent: Thursday, May 19, 2011 11:50 PM
To: Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
Subject: RE: FrameMaker 9
I didn't mean to chase you back to lurkdom, Jim. Really! I was just trying to 
keep things reasonably on-point.

-Fred


Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 21:19:37 -0500
From: Jim.Pinkham at voith.com<mailto:jim.pink...@voith.com>
To: docudoc at hotmail.com<mailto:docudoc at hotmail.com>; kmann at 
i-t-tech.com<mailto:kmann at i-t-tech.com>; framers at 
lists.frameusers.com<mailto:framers at lists.frameusers.com>
Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly 
corrected. I sympathize with Karen: It's unfortunate that anyone with a setup 
as robust as hers appears to be has to struggle with the functionality problems 
she outlines.


From: Fred Ridder [mailto:docu...@hotmail.com]
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
Subject: RE: FrameMaker 9
I'm afraid it may not be worth very much as a data point, because there is a 
world of difference between Windows XP and any 64-bit version of Windows Vista 
or (more likely in Karen's case because she does refer to a "new Dell") Windows 
7. When the issue is the stability (or lack thereof) of an application, the 
specific version of the OS is likely to be at least as much a factor as any of 
the hardware details with the possible exception of the amount of RAM. And the 
migration from 32-bit to 64-bit addressing was a major change that seems to 
have caused compatibilty and/or stability issues with a lot of apps.


Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: Jim.Pinkham at voith.com<mailto:jim.pink...@voith.com>
To: kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>; framers at 
lists.frameusers.com<mailto:framers at lists.frameusers.com>
FWIW, I've been using FM 9 with these specs at work since December, and I've 
never run into the bug you're experiencing:

Dell Precision T3400
Win XP SP 3
80GB HD
2.67 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded

I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a 
dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, 
often run twice as large as yours. I sometimes don't reboot for a week at a 
time.

I'm skeptical of Dell's allegation in your case.

HTH,
Jim


From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers at lists.frameusers.com
Subject: FrameMaker 9
Has anyone else had this issue?

I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics card 
Navidia Quatro 2000 card,

Office 2010, Acrobat 9 - InDesign CS4

I usually run with 1 small doc open in Word and one explorer window open.

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
After a couple of hours of work the panels stop working. I can click on any 
icon and nothing works. So have to close out files and log back in FrameMaker. 
It will work for a while longer and then I have to reboot and start the cycle 
over.

Dell has tried everything and nothing works.  They say it's a FrameMaker bug...

Would appreciate any assistance, and thank you in advance.
Karen M


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FrameMaker 9

[Karen Mann]

Has anyone else had this issue?

I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics card 
Navidia Quatro 2000 card,

Office 2010, Acrobat 9 - InDesign CS4

I usually run with 1 small doc open in Word and one explorer window open.

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
After a couple of hours of work the panels stop working. I can click on any 
icon and nothing works. So have to close out files and log back in FrameMaker. 
It will work for a while longer and then I have to reboot and start the cycle 
over.

Dell has tried everything and nothing works.  They say it's a FrameMaker bug...

Would appreciate any assistance, and thank you in advance.
Karen M

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Send administrative questions to listad...@frameusers.com. Visit
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FrameMaker 9

[Karen Mann]

Has anyone else had this issue?

I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics card 
Navidia Quatro 2000 card,

Office 2010, Acrobat 9 - InDesign CS4

I usually run with 1 small doc open in Word and one explorer window open.

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
After a couple of hours of work the panels stop working. I can click on any 
icon and nothing works. So have to close out files and log back in FrameMaker. 
It will work for a while longer and then I have to reboot and start the cycle 
over.

Dell has tried everything and nothing works.  They say it's a FrameMaker bug...

Would appreciate any assistance, and thank you in advance.
Karen M

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FrameMaker 9 crashing in Windows 7

[Karen Mann]

Hi everyone,

Has anyone else had the following issues.
I am having an issue with FrameMaker 9 and Windows 7 (both have all their 
updates). I am unable to select the Paragraph Designer icons and the edits you 
make at that point are not saved. FM9 stops responding and/or crashes and 
says Application has to close. It's causing a lot of issues and extra time to 
go over the documents again and again.

This is a new Dell desktop with 6 G of Ram, so I am not pushing it with only 
FM9 and Outlook and explorer.
Called Dell and agent said Windows Essentials causes a lot of issues so I 
uninstalled all the components. It's now a little better with InDesign but not 
FrameMaker 9.

I would appreciate any feedback.

Thanks,

Karen Mann
km...@i-t-tech.com
262-251-9702 Ext. 111

IT Technologies, LLC
N96 W15504 County Line Rd.
Germantown, WI 53022
This email and any files transmitted with it are confidential and intended 
solely for the use of the individual or entity to whom they are addressed. If 
you are not the named addressee you should not disseminate, distribute or copy 
this e-mail. Please notify the sender immediately by e-mail if you have 
received this e-mail in error and delete this e-mail from your system. If you 
are not the intended recipient, you are hereby notified that disclosing, 
copying, distributing or taking any action in reliance on the contents of this 
information is strictly prohibited.

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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

FrameMaker 9 crashing in Windows 7

[Karen Mann]

Hi everyone,

Has anyone else had the following issues.
I am having an issue with FrameMaker 9 and Windows 7 (both have all their 
updates). I am unable to select the Paragraph Designer icons and the edits you 
make at that point are not saved. FM9 stops "responding" and/or crashes and 
says Application has to close. It's causing a lot of issues and extra time to 
go over the documents again and again.

This is a new Dell desktop with 6 G of Ram, so I am not pushing it with only 
FM9 and Outlook and explorer.
Called Dell and agent said Windows Essentials causes a lot of issues so I 
uninstalled all the components. It's now a little better with InDesign but not 
FrameMaker 9.

I would appreciate any feedback.

Thanks,

Karen Mann
kmann at i-t-tech.com
262-251-9702 Ext. 111

IT Technologies, LLC
N96 W15504 County Line Rd.
Germantown, WI 53022
"This email and any files transmitted with it are confidential and intended 
solely for the use of the individual or entity to whom they are addressed. If 
you are not the named addressee you should not disseminate, distribute or copy 
this e-mail. Please notify the sender immediately by e-mail if you have 
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RE: out of memory error

[Karen Mann]

Sorry for the delay getting back to you, got sidelined by a big job.

Just read this again.  -  Usually one or two books each book having 1 to 40 
pages (not big). The graphics vary but all are referenced to an Art drive on 
our server. Some are line art and sometimes some are Photoshop, none of which 
are heavy duty.  
No other software running.  New Dell w/Quad processor, 6 g Ram, 500 g drive - 
Mem usage 2.26 g  - paged 265, nonpaged 101



Karen Mann
km...@i-t-tech.com

-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Monday, November 08, 2010 2:29 PM
To: Karen Mann
Cc: framers@lists.frameusers.com
Subject: RE: out of memory error

Karen Mann wrote:
 
 If I typed an edit it changed to the correction but when I closed the 
 file and reopened it the correction did not hold. I closed FM and 
 reopened it opened the file and again had the same issues with the 
 panel not working. I had to reboot the computer and then the FM worked 
 properly.

I presume you saved your changes before closing? I don't know what you're 
referring to regarding the panel not working.

You should keep this discussion on the list where there are people who use FM 9 
on Win 7 (I don't). And providing more information would help them help you -- 
for starters, how many FM files are open when the problems occur, how big they 
are, whether they contain embedded graphics or OLE objects, and from Task 
Manager, how much memory FM is using and how much physical memory is available. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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out of memory error

[Karen Mann]

Sorry for the delay getting back to you, got sidelined by a big job.

Just read this again.  -  Usually one or two books each book having 1 to 40 
pages (not big). The graphics vary but all are referenced to an Art drive on 
our server. Some are line art and sometimes some are Photoshop, none of which 
are heavy duty.  
No other software running.  New Dell w/Quad processor, 6 g Ram, 500 g drive - 
Mem usage 2.26 g  - paged 265, nonpaged 101



Karen Mann
kmann at i-t-tech.com

-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Monday, November 08, 2010 2:29 PM
To: Karen Mann
Cc: framers at lists.frameusers.com
Subject: RE: out of memory error

Karen Mann wrote:

> If I typed an edit it changed to the correction but when I closed the 
> file and reopened it the correction did not hold. I closed FM and 
> reopened it opened the file and again had the same issues with the 
> panel not working. I had to reboot the computer and then the FM worked 
> properly.

I presume you saved your changes before closing? I don't know what you're 
referring to regarding "the panel not working."

You should keep this discussion on the list where there are people who use FM 9 
on Win 7 (I don't). And providing more information would help them help you -- 
for starters, how many FM files are open when the problems occur, how big they 
are, whether they contain embedded graphics or OLE objects, and from Task 
Manager, how much memory FM is using and how much physical memory is available. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--

out of memory error

[Karen Mann]

Good morning everyone,
My issue:
I recently purchased 3 production machines. New 64 bit, quad core with 6 G 
memory.
We use FrameMaker almost exclusively. I was working in  FrameMaker 9 for about 
3 hours. During that time the I had opened and closed Outlook 2010 so the only 
other software running was McAfee Managed Security.
I noticed that when I clicked on a tab in a panel it would not select, and the 
edits I was making were not holding. Then, I got an alert that I should close 
some windows because there was not enough memory (?). Which happens 
periodically.

We had been using single processors with 1.5 G of memory and of course we were 
having all kinds of issues. We upgraded so we would not be getting these errors.
Anyone else having an issue with memory...Is there a setting for FM 32 or 64 
bit in FM9 in Win7?

Much appreciation, and thanks in advance for your help.

Karen Mann
km...@i-t-tech.commailto:km...@i-t-tech.com

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out of memory error

[Karen Mann]

Good morning everyone,
My issue:
I recently purchased 3 production machines. New 64 bit, quad core with 6 G 
memory.
We use FrameMaker almost exclusively. I was working in  FrameMaker 9 for about 
3 hours. During that time the I had opened and closed Outlook 2010 so the only 
other software running was McAfee Managed Security.
I noticed that when I clicked on a tab in a panel it would not select, and the 
edits I was making were not holding. Then, I got an alert that I should close 
some windows because there was not enough memory (?). Which happens 
periodically.

We had been using single processors with 1.5 G of memory and of course we were 
having all kinds of issues. We upgraded so we would not be getting these errors.
Anyone else having an issue with memory...Is there a setting for FM 32 or 64 
bit in FM9 in Win7?

Much appreciation, and thanks in advance for your help.

Karen Mann
kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>

FM file print erroring out

[Karen Mann]

Hi guys,
Sure could use some help on this.
I have a manual that is giving the following error whenever I try to print from 
the FM (9) file. FM has all updates.
The printout errors out on at the same place every time.  But that should not 
be the problem because the manual prints the first 9 pages (with graphics) 
properly. The whole manual is in Panatone Reflex Blue M.  I had the 
illustrators resave the graphics on page 9 to 11 and I have checked and 
rechecked those pages for font errors etc.
I have even changed printer drivers. We have many other manual of the same and 
they do not error out on FM printing.  Following is the error I am receiving.

ERROR: undefined
OFFENDING COMMAND:  get
STACK:
/CIDFont
-dictionary-
/HeiseiMin-W3
/Serif
-dictionary-
/Adobe-Japan1
-dictionary-
/ct-StyleDicts
False

I have to make a pdf and print from the pdf.

Thank you in advance for your help.

Mann
km...@i-t-tech.com
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RE: FM file print erroring out

[Karen Mann]

Thanks one and all for your suggestions.

I finally got the manual to print on an HP Laserjet 5si Printer. 
The illustrator also found the graphic that error'ed out first had some black 
in it. It was supposed to be all Panatone Reflex Blue M. 

Thanks again. 
Karen Mann
km...@i-t-tech.com

-Original Message-
From: Karen Mann 
Sent: Thursday, November 04, 2010 1:38 PM
To: 'Bethany Lee'
Subject: RE: FM file print erroring out

Thanks Bethany. It is such a vague error referring to fonts - might also have 
to do with the HP LaserJet 8100 printer engine. I am using a new 64 bit Dell 
and I'm thinking the 64 bit drivers leave a lot to be desired.
Also the Win7 pro OS has it's issues.

I will ask the illustrator to check for a Photoshop element. 
I finally got the job to print on an old HP Laserjet 5Si printer. 

Thanks again one and all.


-Original Message-
From: Bethany Lee [mailto:bethany@lakeshore.com] 
Sent: Thursday, November 04, 2010 11:43 AM
To: Karen Mann; framers@lists.frameusers.com
Subject: RE: FM file print erroring out

Hi Karen,

This has happened to me if I have a file (imported by reference) from 
Illustrator that has a PhotoShop element in it. I don't know why it happens, 
but if I either create that image all in PhotoShop or take the PhotoShop 
element out of the .ai file, then it prints fine. Might that be the issue here?

Bethany 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, November 04, 2010 11:11 AM
To: framers@lists.frameusers.com
Subject: FM file print erroring out

Hi guys,
Sure could use some help on this.
I have a manual that is giving the following error whenever I try to print from 
the FM (9) file. FM has all updates.
The printout errors out on at the same place every time.  But that should not 
be the problem because the manual prints the first 9 pages (with graphics) 
properly. The whole manual is in Panatone Reflex Blue M.
I had the illustrators resave the graphics on page 9 to 11 and I have checked 
and rechecked those pages for font errors etc.
I have even changed printer drivers. We have many other manual of the same and 
they do not error out on FM printing.  Following is the error I am receiving.

ERROR: undefined
OFFENDING COMMAND:  get
STACK:
/CIDFont
-dictionary-
/HeiseiMin-W3
/Serif
-dictionary-
/Adobe-Japan1
-dictionary-
/ct-StyleDicts
False

I have to make a pdf and print from the pdf.

Thank you in advance for your help.

Mann
km...@i-t-tech.com
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FM file print erroring out

[Karen Mann]

Hi guys,
Sure could use some help on this.
I have a manual that is giving the following error whenever I try to print from 
the FM (9) file. FM has all updates.
The printout errors out on at the same place every time.  But that should not 
be the problem because the manual prints the first 9 pages (with graphics) 
properly. The whole manual is in Panatone Reflex Blue M.  I had the 
illustrators resave the graphics on page 9 to 11 and I have checked and 
rechecked those pages for font errors etc.
I have even changed printer drivers. We have many other manual of the same and 
they do not error out on FM printing.  Following is the error I am receiving.

ERROR: undefined
OFFENDING COMMAND:  get
STACK:
/CIDFont
-dictionary-
/HeiseiMin-W3
/Serif
-dictionary-
/Adobe-Japan1
-dictionary-
/ct-StyleDicts
False

I have to make a pdf and print from the pdf.

Thank you in advance for your help.

Mann
kmann at i-t-tech.com

FM file print erroring out

[Karen Mann]

Thanks one and all for your suggestions.

I finally got the manual to print on an HP Laserjet 5si Printer. 
The illustrator also found the graphic that error'ed out first had some black 
in it. It was supposed to be all Panatone Reflex Blue M. 

Thanks again. 
Karen Mann
kmann at i-t-tech.com

-Original Message-
From: Karen Mann 
Sent: Thursday, November 04, 2010 1:38 PM
To: 'Bethany Lee'
Subject: RE: FM file print erroring out

Thanks Bethany. It is such a vague error referring to fonts - might also have 
to do with the HP LaserJet 8100 printer engine. I am using a new 64 bit Dell 
and I'm thinking the 64 bit drivers leave a lot to be desired.
Also the Win7 pro OS has it's issues.

I will ask the illustrator to check for a Photoshop element. 
I finally got the job to print on an old HP Laserjet 5Si printer. 

Thanks again one and all.


-Original Message-
From: Bethany Lee [mailto:bethany@lakeshore.com] 
Sent: Thursday, November 04, 2010 11:43 AM
To: Karen Mann; framers at lists.frameusers.com
Subject: RE: FM file print erroring out

Hi Karen,

This has happened to me if I have a file (imported by reference) from 
Illustrator that has a PhotoShop element in it. I don't know why it happens, 
but if I either create that image all in PhotoShop or take the PhotoShop 
element out of the .ai file, then it prints fine. Might that be the issue here?

Bethany 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, November 04, 2010 11:11 AM
To: framers at lists.frameusers.com
Subject: FM file print erroring out

Hi guys,
Sure could use some help on this.
I have a manual that is giving the following error whenever I try to print from 
the FM (9) file. FM has all updates.
The printout errors out on at the same place every time.  But that should not 
be the problem because the manual prints the first 9 pages (with graphics) 
properly. The whole manual is in Panatone Reflex Blue M.
I had the illustrators resave the graphics on page 9 to 11 and I have checked 
and rechecked those pages for font errors etc.
I have even changed printer drivers. We have many other manual of the same and 
they do not error out on FM printing.  Following is the error I am receiving.

ERROR: undefined
OFFENDING COMMAND:  get
STACK:
/CIDFont
-dictionary-
/HeiseiMin-W3
/Serif
-dictionary-
/Adobe-Japan1
-dictionary-
/ct-StyleDicts
False

I have to make a pdf and print from the pdf.

Thank you in advance for your help.

Mann
kmann at i-t-tech.com
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ore.com

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Application hang FM 9 (with updates applied)

[Karen Mann]

Running Win 7 (64) - FM hangs. Appears to be random...  Anyone have any idea of 
what causes this type of app crash?   I anticipation, thank you one and 
all.
Following is an example of one of the hangs:
FrameMaker 9 hang
print as pdf


Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:AppHangXProcB1
  Application Name: FrameMaker.exe
  Application Version:   9.0.0.0
  Application Timestamp: 49e453fb
  Hang Signature:  bfc5
  Hang Type:  128
  Waiting on Application Name: splwow64.exe
  Waiting on Application Version:  0.0.0.0
  OS Version:  6.1.7600.2.0.0.256.48
  Locale ID: 1033
  Additional Hang Signature 1:   bfc5b53a77a3f8fe019b2f703188c35c
  Additional Hang Signature 2:   5eb5
  Additional Hang Signature 3:   5eb5ff94dec0700cd39ccba7b8d9c342
  Additional Hang Signature 4:   bfc5
  Additional Hang Signature 5:   bfc5b53a77a3f8fe019b2f703188c35c
  Additional Hang Signature 6:   5eb5
  Additional Hang Signature 7:   5eb5ff94dec0700cd39ccba7b8d9c342


Karen Mann
km...@i-t-tech.commailto:km...@i-t-tech.com
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53021


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Application hang FM 9 (with updates applied)

[Karen Mann]

Running Win 7 (64) - FM hangs. Appears to be random...  Anyone have any idea of 
what causes this type of app crash?   I anticipation, thank you one and 
all.
Following is an example of one of the hangs:
FrameMaker 9 hang
print as pdf


Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:AppHangXProcB1
  Application Name: FrameMaker.exe
  Application Version:   9.0.0.0
  Application Timestamp: 49e453fb
  Hang Signature:  bfc5
  Hang Type:  128
  Waiting on Application Name: splwow64.exe
  Waiting on Application Version:  0.0.0.0
  OS Version:  6.1.7600.2.0.0.256.48
  Locale ID: 1033
  Additional Hang Signature 1:   bfc5b53a77a3f8fe019b2f703188c35c
  Additional Hang Signature 2:   5eb5
  Additional Hang Signature 3:   5eb5ff94dec0700cd39ccba7b8d9c342
  Additional Hang Signature 4:   bfc5
  Additional Hang Signature 5:   bfc5b53a77a3f8fe019b2f703188c35c
  Additional Hang Signature 6:   5eb5
  Additional Hang Signature 7:   5eb5ff94dec0700cd39ccba7b8d9c342


Karen Mann
kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53021

FM v9 crashes when trying to rename file inside of FM

[Karen Mann]

Hi guys anyone having this same problem; I am running a 64 bit machine w/6 Gig 
RAM and Window 7 OS.

When I try to rename a file within a book within FM v9 it crashes the program.
Sometimes just crashes for no reason, stops working - a lot. By the way it also 
did it running a 32 bit machine.
Don't have that issue with other programs.

Any help would be appreciated.


Karen Mann
km...@i-t-tech.commailto:km...@i-t-tech.com
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53021


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FM v9 crashes when trying to rename file inside of FM

[Karen Mann]

Hi guys anyone having this same problem; I am running a 64 bit machine w/6 Gig 
RAM and Window 7 OS.

When I try to rename a file within a book within FM v9 it crashes the program.
Sometimes just crashes for no reason, stops working - a lot. By the way it also 
did it running a 32 bit machine.
Don't have that issue with other programs.

Any help would be appreciated.


Karen Mann
kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53021

RE: Of Autonumbers, Symbols, and FM 9

[Karen Mann]

Thanks Jim, I had the same issue, legacy, importing etc but with the bullet and 
symbol. When I applied the bullet tag my text went to Greek and the bullet 
symbol was another symbol.
Ugh! I left out a step so when Megha tried to assist she could not.
Sorry Megha, I had so many deadlines and FM9 bugs were bouncing all over me. 

In Paragraph Designer autonumber I highlighted the bullet, went to Character 
map got the bullet, went to Character Designer sized the bullet and did Global 
update, then did a global apply. Have been doing this for all docs. I did not 
do a re-import. We do 99% legacy and they are very individual so most of the 
time a template import is not effective. 
I however do not have the CleanImport plug-in.

This Framers thing is the greatest!
Thanks all.

Karen M 
Not an expert...

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pinkham, Jim
Sent: Wednesday, April 01, 2009 10:44 AM
To: framers@lists.frameusers.com
Subject: Of Autonumbers, Symbols, and FM 9

I'm running into a seemingly strange phenomenon with FM 9. I'm working with a 
lot of legacy documents that have formatting issues, and part of my workflow 
involves importing and replacing formats using a template formatted the way I 
wish it to be -- typically, with the very useful CleanImport plug-in.
 
In FM 9, I'm finding that when I do this import, I now get the unexpected side 
effect that the symbol used in the Autonumber Format area of the Paragraph 
Designer changes. For example:
 
Original Format

Font

Unintentionally Modified Format

Font

ð\t 

Wingdings

š\t

Wingdings

à\t

Wingdings

‡\t

Wingdings

 
I'm not sure how or why this changes. I have developed a workaround. I go to my 
source document, do a Global Update, Numbering Properties, for each of the 
paragraph formats in question, applying this to all paragraphs in the source 
document that have the individual tags in question. I am not changing the 
formats in any way, simply re-applying them. Then I re-import the paragraph and 
character formats to all of the remaining files, and then the paragraphs with 
these various list bullets, for want of a better term, are all restored to 
normalcy.
 
So it's not the end of the world, just an unwelcome extra step. Any ideas?
 
Jim
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Of Autonumbers, "Symbols," and FM 9

[Karen Mann]

Thanks Jim, I had the same issue, legacy, importing etc but with the bullet and 
symbol. When I applied the bullet tag my text went to Greek and the bullet 
symbol was another symbol.
Ugh! I left out a step so when Megha tried to assist she could not.
Sorry Megha, I had so many deadlines and FM9 bugs were bouncing all over me. 

In Paragraph Designer autonumber I highlighted the bullet, went to Character 
map got the bullet, went to Character Designer sized the bullet and did Global 
update, then did a global apply. Have been doing this for all docs. I did not 
do a re-import. We do 99% legacy and they are very individual so most of the 
time a template import is not effective. 
I however do not have the CleanImport plug-in.

This "Framers" thing is the greatest!
Thanks all.

Karen M 
Not an expert...

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pinkham, Jim
Sent: Wednesday, April 01, 2009 10:44 AM
To: framers at lists.frameusers.com
Subject: Of Autonumbers, "Symbols," and FM 9

I'm running into a seemingly strange phenomenon with FM 9. I'm working with a 
lot of legacy documents that have formatting issues, and part of my workflow 
involves importing and replacing formats using a template formatted the way I 
wish it to be -- typically, with the very useful CleanImport plug-in.

In FM 9, I'm finding that when I do this import, I now get the unexpected side 
effect that the symbol used in the Autonumber Format area of the Paragraph 
Designer changes. For example:

Original Format

Font

Unintentionally Modified Format

Font

?\t 

Wingdings

?\t

Wingdings

?\t

Wingdings

?\t

Wingdings


I'm not sure how or why this changes. I have developed a workaround. I go to my 
source document, do a Global Update, Numbering Properties, for each of the 
paragraph formats in question, applying this to all paragraphs in the source 
document that have the individual tags in question. I am not changing the 
formats in any way, simply re-applying them. Then I re-import the paragraph and 
character formats to all of the remaining files, and then the paragraphs with 
these various "list bullets," for want of a better term, are all restored to 
normalcy.

So it's not the end of the world, just an unwelcome extra step. Any ideas?

Jim
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font changes in ini

[Karen Mann]

 

How complicated is it to do font changes in the ini file,

And where can I get those directions?

 

Times  to Times New
Roman 

Helvetica to Arial

Times New Roman Greek  to Helvetica Greek

Arial Black Heavyto Arial Extra Bold

Tekton to Tekton Pro

 

And a few others.

 

Many thanks...

Karen Mann 
km...@i-t-tech.com mailto:km...@i-t-tech.com  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 
  
This e-mail, including attachments, may include confidential and/or
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font changes in ini

[Karen Mann]

How complicated is it to do font changes in the ini file,

And where can I get those directions?



Times  to Times New
Roman 

Helvetica to Arial

Times New Roman Greek  to Helvetica Greek

Arial Black Heavyto Arial Extra Bold

Tekton to Tekton Pro



And a few others.



Many thanks...

Karen Mann 
kmann at i-t-tech.com <mailto:kmann at i-t-tech.com>  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 

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FM 9

[Karen Mann]

Like the new features (without the bugs would be better), one thing I
haven't mentioned the product should have a way and time to empty it's
temp file like right after you close a document. 



It is r r e a ly slow loading the program even after you empty the
temp file - and wouldn't mind so much but a bouncing FM9 or a loading
bar or something should let you know the program is on it's way in.  



Adobe Techs have been great in trying to address the issues especially
the features the patch broke.



Harder to work in FM9 when you don't have 2 screens.

Karen Mann 
kmann at i-t-tech.com <mailto:kmann at i-t-tech.com>  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 

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Need to remove old font references in legacy doc

[Karen Mann]

Has anyone else had this problem?

 

Since moving to FM9 and the ultimate change to ttf or ot fonts, I am
changing type1 fonts to tt or ot fonts; but now the font references of
fonts that are no longer in the system make the document look as though
they are still in the document. I would like to know where/how to remove
the old legacy type 1 fonts references. 

 

Many thanks if anyone can assist.

 

Karen Mann 
km...@i-t-tech.com mailto:km...@i-t-tech.com  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 
  
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proprietary information, and may be used only by the person or entity to
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sender by replying to this message and delete this e-mail immediately. 

 

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Ref: PDF font issue

[Karen Mann]

 

 

FM7.2: PDF okay; font: Avant-Garde - Type 1 font ok. 

   - FM8: PDF okay; font: Avant-Garde - transition version

   - FM9: PDF NOT okay; font: Times! -  Times is a Type 1 font. FM9 does
not like Type 1. Change to Type II or Open Type ttf.

 

 

There is more to this XP/Vista users.  If you have or have had ATM
installed at one time, and you uninstalled it but did not apply the
hot-fix after the uninstall,  your OS could be corrupted from having the
ATM (either Deluxe or Light) installed you might have font mapping
issues.  (Per Adobe and our very recent catastrophe.)  Also, fonts from
1995 and older will not always show up. Times just simply would not
print from FM. Had to made a PDF and then we could print the document.
That's when we updated from 7.2 to 9, and changed our use from Type 1 to
Type II and Open Type of either otf or ttf.

 

Karen Mann 
km...@i-t-tech.com mailto:km...@i-t-tech.com  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 
  
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proprietary information, and may be used only by the person or entity to
which it is addressed. If the reader of this e-mail is not the intended
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Ref: PDF font issue

[Karen Mann]

FM7.2: PDF okay; font: Avant-Garde - Type 1 font ok. 

   - FM8: PDF okay; font: Avant-Garde - transition version

   - FM9: PDF NOT okay; font: Times! -  Times is a Type 1 font. FM9 does
not like Type 1. Change to Type II or Open Type ttf.





There is more to this XP/Vista users.  If you have or have had ATM
installed at one time, and you uninstalled it but did not apply the
hot-fix after the uninstall,  your OS could be corrupted from having the
ATM (either Deluxe or Light) installed you might have font mapping
issues.  (Per Adobe and our very recent catastrophe.)  Also, fonts from
1995 and older will not always show up. Times just simply would not
print from FM. Had to made a PDF and then we could print the document.
That's when we updated from 7.2 to 9, and changed our use from Type 1 to
Type II and Open Type of either otf or ttf.



Karen Mann 
kmann at i-t-tech.com <mailto:kmann at i-t-tech.com>  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 

This e-mail, including attachments, may include confidential and/or
proprietary information, and may be used only by the person or entity to
which it is addressed. If the reader of this e-mail is not the intended
recipient or his or her authorized agent, the reader is hereby notified
that any dissemination, distribution or copying of this e-mail is
prohibited. If you have received this e-mail in error, please notify the
sender by replying to this message and delete this e-mail immediately. 

Need to remove old font references in legacy doc

[Karen Mann]

Has anyone else had this problem?



Since moving to FM9 and the ultimate change to ttf or ot fonts, I am
changing type1 fonts to tt or ot fonts; but now the font references of
fonts that are no longer in the system make the document look as though
they are still in the document. I would like to know where/how to remove
the old legacy type 1 fonts references. 



Many thanks if anyone can assist.



Karen Mann 
kmann at i-t-tech.com <mailto:kmann at i-t-tech.com>  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 

This e-mail, including attachments, may include confidential and/or
proprietary information, and may be used only by the person or entity to
which it is addressed. If the reader of this e-mail is not the intended
recipient or his or her authorized agent, the reader is hereby notified
that any dissemination, distribution or copying of this e-mail is
prohibited. If you have received this e-mail in error, please notify the
sender by replying to this message and delete this e-mail immediately. 

Ref: FM 9 bugs - I have noticed.

[Karen Mann]

1. FrameMaker searches and finds items, but rather than displaying the
page that contains the item, it displays the first page of the chapter
that contains the item. The found item may be many pages away, and is
not always highlighted. I sometimes see the highlighted item flash on
screen for a moment before the page jumps back to the first page of the
chapter.

2. Building blocks now missing after 9.0.1 update. 

3. Have had bullets change size and all conform to one size instead of
the 2 different assigned tags. Have to save Book after making changes to
part of the book.

4. Crash on printing from other print driver than the PDF.

5. Now cannot undo if graphic inserted and I don't want it, I have to
close without saving and then reopen to start all over. 

 

 

Karen Mann 
km...@i-t-tech.com mailto:km...@i-t-tech.com  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 
  
This e-mail, including attachments, may include confidential and/or
proprietary information, and may be used only by the person or entity to
which it is addressed. If the reader of this e-mail is not the intended
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Ref: FM 9 bugs - I have noticed.

[Karen Mann]

1. FrameMaker searches and finds items, but rather than displaying the
page that contains the item, it displays the first page of the chapter
that contains the item. The found item may be many pages away, and is
not always highlighted. I sometimes see the highlighted item flash on
screen for a moment before the page jumps back to the first page of the
chapter.

2. Building blocks now missing after 9.0.1 update. 

3. Have had bullets change size and all conform to one size instead of
the 2 different assigned tags. Have to save Book after making changes to
part of the book.

4. Crash on printing from other print driver than the PDF.

5. Now cannot undo if graphic inserted and I don't want it, I have to
close without saving and then reopen to start all over. 





Karen Mann 
kmann at i-t-tech.com <mailto:kmann at i-t-tech.com>  
Interactive Training Technologies 
N96W15504 County Line Rd.
Germantown, WI 53022 
262.251.9702 Ext. 120 

This e-mail, including attachments, may include confidential and/or
proprietary information, and may be used only by the person or entity to
which it is addressed. If the reader of this e-mail is not the intended
recipient or his or her authorized agent, the reader is hereby notified
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