Re: Interface issues with Frame 12 in Parallels: SOLVED

2014-08-09 Thread Steve Rickaby
I previously wrote...

 2. In a Parallels install of v 12 under Win7, online help is completely 
 unusable: everything appears in a single column even if the dialog is 
 widened.

Base machine is a Mac Pro running Mavericks.

Any chance of your team picking this up, Vikram? All graphics are distorted, 
all contents skewed off to the left. If the help window is widened, all text 
collapses into a narrow column about one word wide.

This was due to the default Win7 install using IE 8. Upgrading to IE 9 fixed 
the issue

For some reason, although M$ strongly suggested I should upgrade to IE 11, it 
would not install on 64-bit Win7. I haven't pursued this yet.

Many thanks to Vikas and the TCS Gold team for excellent support over this 
issue.

-- 
Steve
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RE: Interface issues with Frame 12 in Parallels

2014-08-08 Thread Vikram Verma
Hi Steve,

Kunal (in CC) would look into the issue. Would it be possible to share a few 
screenshots ?

Vikram Verma


-Original Message-
From: Steve Rickaby [mailto:srick...@wordmongers.demon.co.uk] 
Sent: Tuesday, August 05, 2014 9:49 PM
To: framers@lists.frameusers.com; Vikram Verma
Subject: Re: Interface issues with Frame 12 in Parallels

I am newly experiencing the joys of v 12 in Parallels, moving from v 7 on Mac 
(irony intentional).
...
2. In a Parallels install of v 12 under Win7, online help is completely 
unusable: everything appears in a single column even if the dialog is widened.

Base machine is a Mac Pro running Mavericks.

Any chance of your team picking this up, Vikram? All graphics are distorted, 
all contents skewed off to the left. If the help window is widened, all text 
collapses into a narrow column about one word wide.

-- 
Steve Rickaby BSc MBCS CITP MISTC  http://www.linkedin.com/in/steverickaby

WordMongers Ltdhttp://www.wordmongers.com
Reg office Larks Cottage, Treen, St Levan, Penzance TR19 6LG Registered in the 
UK, no. 3130681, VAT reg no GB 557 4598 91
Telephone: 01 736 810575
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Re: Interface issues with Frame 12 in Parallels

2014-08-05 Thread Steve Rickaby
I am newly experiencing the joys of v 12 in Parallels, moving from v 7 on Mac 
(irony intentional).
...
2. In a Parallels install of v 12 under Win7, online help is completely 
unusable: everything appears in a single column even if the dialog is widened.

Base machine is a Mac Pro running Mavericks.

Any chance of your team picking this up, Vikram? All graphics are distorted, 
all contents skewed off to the left. If the help window is widened, all text 
collapses into a narrow column about one word wide.

-- 
Steve Rickaby BSc MBCS CITP MISTC  http://www.linkedin.com/in/steverickaby

WordMongers Ltdhttp://www.wordmongers.com
Reg office Larks Cottage, Treen, St Levan, Penzance TR19 6LG
Registered in the UK, no. 3130681, VAT reg no GB 557 4598 91
Telephone: 01 736 810575
___


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Interface issues with Frame 12 in Parallels

2014-08-04 Thread Steve Rickaby
I am newly experiencing the joys of v 12 in Parallels, moving from v 7 on Mac 
(irony intentional).

1. I am left-handed, and prefer dialogs/pods on the left. Is there any way to 
enforce this without the document being covered by pods? I am asking this 
question here because of item 2.

2. In a Parallels install of v 12 under Win7, online help is completely 
unusable: everything appears in a single column even if the dialog is widened.

Base machine is a Mac Pro running Mavericks.

Any help welcomed.
-- 
Steve 
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