Re: Need 8 Install Help

2007-08-10 Thread Yves Barbion

Same problem here:

  1. Uninstalled beta test copy first.
  2. Restarted Windows.
  3. Installed FM8 trial version.
  4. Started FM8 and I get to see the splash screen saying You have 30
 days left in your trial period. Great! This gives me plenty of
 time to prepare a what's new in FrameMaker 8 seminar for my
 FrameMaker trainees.
  5. Selected Continue Trial and clicked Next, but got the message
 Product License has expired. Sigh!

Indeed Sarah, you were right in saying: Caution for beta testers: 
Reports 
http://lists.frameusers.com/pipermail/framers/2007-August/008766.html 
on the frameusers list indicate difficulties with installing the trial 
version on a system that had a beta version installed.


So far for my first impressions.


Yves Barbion 
Documentation Architect

Adobe-Certified FrameMaker Instructor


Scripto bvba
Asselsstraat 65
9031 Gent
Belgium
T: +32 494 12 01 89
F: +32 9 366 50 23
BTW (VAT) BE 0886.192.394
skype: yves.barbion




Dov Isaacs wrote:

Did you fully uninstall the beta test copy FIRST before trying
to install the trial version? If not, you are probably hosed
until you get a license.

- Dov

  

-Original Message-
From: Randall Larson-Maynard
Sent: Wednesday, August 01, 2007 1:03 PM
To: framers@lists.frameusers.com
Subject: Need 8 Install Help

I was a beta 8 tester.

Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.


All went
  

fine.

Started program, get splash screen for trial and since I have not


gotten a code
  

yet, I click Continue Trial and then Next. I get a small dialog box


that says
  

Product license has expired.

Greatso I call India for support and they tell me to delete all


temp files.
  

I do that, plus all the chk files. Still won't open past dialog box.

I tried setting my PC's clock, but then I get the same screen wanting


a code,
  

which I do not have.

Anyone out there know the fix for this? Of course, I need to work with


Frame two
  

hours ago!

--
Randall Larson-Maynard
Senior Editor/Curriculum Coordinator
UC Davis, Office of the University Registrar
RLLarsonMaynard(at)UCDavis.edu
530.752.6141
Fax 530.752.0329
Google Talk, AIM,  Yahoo! IM: rlarsonmaynard
Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
https://sakai2.ucdavis.edu:8443/portal


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Need 8 Install Help

2007-08-10 Thread Yves Barbion
Same problem here:

   1. Uninstalled beta test copy first.
   2. Restarted Windows.
   3. Installed FM8 trial version.
   4. Started FM8 and I get to see the splash screen saying "You have 30
  days left in your trial period". Great! This gives me plenty of
  time to prepare a "what's new in FrameMaker 8" seminar for my
  FrameMaker trainees.
   5. Selected "Continue Trial" and clicked Next, but got the message
  "Product License has expired". Sigh!

Indeed Sarah, you were right in saying: "Caution for beta testers: 
Reports 
<http://lists.frameusers.com/pipermail/framers/2007-August/008766.html> 
on the frameusers list indicate difficulties with installing the trial 
version on a system that had a beta version installed."

So far for my "first impressions".


Yves Barbion 
Documentation Architect
Adobe-Certified FrameMaker Instructor


Scripto bvba
Asselsstraat 65
9031 Gent
Belgium
T: +32 494 12 01 89
F: +32 9 366 50 23
BTW (VAT) BE 0886.192.394
skype: yves.barbion




Dov Isaacs wrote:
> Did you fully uninstall the beta test copy FIRST before trying
> to install the "trial" version? If not, you are probably hosed
> until you get a license.
>
>   - Dov
>
>   
>> -Original Message-
>> From: Randall Larson-Maynard
>> Sent: Wednesday, August 01, 2007 1:03 PM
>> To: framers at lists.frameusers.com
>> Subject: Need 8 Install Help
>>
>> I was a beta 8 tester.
>>
>> Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
>> 
> All went
>   
>> fine.
>>
>> Started program, get splash screen for trial and since I have not
>> 
> gotten a code
>   
>> yet, I click Continue Trial and then Next. I get a small dialog box
>> 
> that says
>   
>> "Product license has expired."
>>
>> Greatso I call India for support and they tell me to delete all
>> 
> temp files.
>   
>> I do that, plus all the chk files. Still won't open past dialog box.
>>
>> I tried setting my PC's clock, but then I get the same screen wanting
>> 
> a code,
>   
>> which I do not have.
>>
>> Anyone out there know the fix for this? Of course, I need to work with
>> 
> Frame two
>   
>> hours ago!
>>
>> --
>> Randall Larson-Maynard
>> Senior Editor/Curriculum Coordinator
>> UC Davis, Office of the University Registrar
>> RLLarsonMaynard(at)UCDavis.edu
>> 530.752.6141
>> Fax 530.752.0329
>> Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
>> Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
>> <https://sakai2.ucdavis.edu:8443/portal>
>> 
> ___
>
>
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>
> Send list messages to framers at lists.frameusers.com.
>
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> or visit 
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>   



Re: Need 8 Install Help

2007-08-08 Thread Paul Findon

On 7 Aug 2007, at 18:55, Bodvar Bjorgvinsson wrote:


I would buy the thing off the Adobe website if they only let me -- in
a fair trade. I don't like being laughing stock of Adobe Finance
Specialists (or whatever they are) who have set up their feudal system
so that we, Europeans have to pay much more for the same software than
Americans. Why? There is no special Icelandic version. It seems we,
Icelanders, are supposed to buy off the Danish website where
everything is in Danish and everything is expensive!


Hi Bodvar,

I was just looking at pricing so fully sympathize.

If I'm spending GBP, based on current exchange rates, there are 3  
ways I can buy FM upgrades:


1) U.K. £287
2) U.S. £150
3) Japan £115  (English version)

In the U.K., Adobe products are not 20% more than the U.S. Not 30%.  
Not even 50%. But a massive 100%. That's right, twice as much!


You can always get someone in the U.S. to buy it and post it to you.  
Even with postage and possible import duty, you can still make  
massive savings.


Paul___


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Re: Need 8 Install Help

2007-08-08 Thread Syed Zaeem Hosain

Hi, guys.

Paul Findon wrote:

On 7 Aug 2007, at 18:55, Bodvar Bjorgvinsson wrote:


I would buy the thing off the Adobe website if they only let me -- in
a fair trade. I don't like being laughing stock of Adobe Finance
Specialists (or whatever they are) who have set up their feudal system
so that we, Europeans have to pay much more for the same software than
Americans. Why? There is no special Icelandic version. It seems we,
Icelanders, are supposed to buy off the Danish website where
everything is in Danish and everything is expensive!


Hi Bodvar,

I was just looking at pricing so fully sympathize.

If I'm spending GBP, based on current exchange rates, there are 3 ways I 
can buy FM upgrades:


1) U.K. £287
2) U.S. £150
3) Japan £115  (English version)

In the U.K., Adobe products are not 20% more than the U.S. Not 30%. Not 
even 50%. But a massive 100%. That's right, twice as much!


You can always get someone in the U.S. to buy it and post it to you. 
Even with postage and possible import duty, you can still make massive 
savings.


Amazon.com ships their products overseas. I do not know if they will ship
a US version of software out of the country though - might have some export
restrictions imposed by the US Dept of Commerce.

Z
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Need 8 Install Help

2007-08-08 Thread Paul Findon
On 7 Aug 2007, at 18:55, Bodvar Bjorgvinsson wrote:

> I would buy the thing off the Adobe website if they only let me -- in
> a fair trade. I don't like being laughing stock of Adobe Finance
> Specialists (or whatever they are) who have set up their feudal system
> so that we, Europeans have to pay much more for the same software than
> Americans. Why? There is no special Icelandic version. It seems we,
> Icelanders, are supposed to buy off the Danish website where
> everything is in Danish and everything is expensive!

Hi Bodvar,

I was just looking at pricing so fully sympathize.

If I'm spending GBP, based on current exchange rates, there are 3  
ways I can buy FM upgrades:

1) U.K. ?287
2) U.S. ?150
3) Japan ?115  (English version)

In the U.K., Adobe products are not 20% more than the U.S. Not 30%.  
Not even 50%. But a massive 100%. That's right, twice as much!

You can always get someone in the U.S. to buy it and post it to you.  
Even with postage and possible import duty, you can still make  
massive savings.

Paul


Need 8 Install Help

2007-08-08 Thread Syed Zaeem Hosain
Hi, guys.

Paul Findon wrote:
> On 7 Aug 2007, at 18:55, Bodvar Bjorgvinsson wrote:
> 
>> I would buy the thing off the Adobe website if they only let me -- in
>> a fair trade. I don't like being laughing stock of Adobe Finance
>> Specialists (or whatever they are) who have set up their feudal system
>> so that we, Europeans have to pay much more for the same software than
>> Americans. Why? There is no special Icelandic version. It seems we,
>> Icelanders, are supposed to buy off the Danish website where
>> everything is in Danish and everything is expensive!
> 
> Hi Bodvar,
> 
> I was just looking at pricing so fully sympathize.
> 
> If I'm spending GBP, based on current exchange rates, there are 3 ways I 
> can buy FM upgrades:
> 
> 1) U.K. ?287
> 2) U.S. ?150
> 3) Japan ?115  (English version)
> 
> In the U.K., Adobe products are not 20% more than the U.S. Not 30%. Not 
> even 50%. But a massive 100%. That's right, twice as much!
> 
> You can always get someone in the U.S. to buy it and post it to you. 
> Even with postage and possible import duty, you can still make massive 
> savings.

Amazon.com ships their products overseas. I do not know if they will ship
a US version of software out of the country though - might have some export
restrictions imposed by the US Dept of Commerce.

Z



RE: Need 8 Install Help

2007-08-07 Thread Dov Isaacs
Did you fully uninstall the beta test copy FIRST before trying
to install the trial version? If not, you are probably hosed
until you get a license.

- Dov

 -Original Message-
 From: Randall Larson-Maynard
 Sent: Wednesday, August 01, 2007 1:03 PM
 To: framers@lists.frameusers.com
 Subject: Need 8 Install Help
 
 I was a beta 8 tester.
 
 Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
All went
 fine.
 
 Started program, get splash screen for trial and since I have not
gotten a code
 yet, I click Continue Trial and then Next. I get a small dialog box
that says
 Product license has expired.
 
 Greatso I call India for support and they tell me to delete all
temp files.
 I do that, plus all the chk files. Still won't open past dialog box.
 
 I tried setting my PC's clock, but then I get the same screen wanting
a code,
 which I do not have.
 
 Anyone out there know the fix for this? Of course, I need to work with
Frame two
 hours ago!
 
 --
 Randall Larson-Maynard
 Senior Editor/Curriculum Coordinator
 UC Davis, Office of the University Registrar
 RLLarsonMaynard(at)UCDavis.edu
 530.752.6141
 Fax 530.752.0329
 Google Talk, AIM,  Yahoo! IM: rlarsonmaynard
 Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
 https://sakai2.ucdavis.edu:8443/portal
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Re: Need 8 Install Help

2007-08-07 Thread Bodvar Bjorgvinsson
Same problem with me, also reported to the Team. No resolution yet. :-(
Cost me two days of reworking into FM 7.2.

Bodvar Bjorgvinsson

On 8/1/07, Randall Larson-Maynard [EMAIL PROTECTED] wrote:
 I was a beta 8 tester.

 Beta 8 expired yesterday. I downloaded the trial 8 copy and installed. All 
 went
 fine.

 Started program, get splash screen for trial and since I have not gotten a 
 code
 yet, I click Continue Trial and then Next. I get a small dialog box that says
 Product license has expired.

 Greatso I call India for support and they tell me to delete all temp 
 files.
 I do that, plus all the chk files. Still won't open past dialog box.

 I tried setting my PC's clock, but then I get the same screen wanting a code,
 which I do not have.

 Anyone out there know the fix for this? Of course, I need to work with Frame 
 two
 hours ago!

 --
 Randall Larson-Maynard
 Senior Editor/Curriculum Coordinator
 UC Davis, Office of the University Registrar
 RLLarsonMaynard(at)UCDavis.edu
 530.752.6141
 Fax 530.752.0329
 Google Talk, AIM,  Yahoo! IM: rlarsonmaynard
 Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
 https://sakai2.ucdavis.edu:8443/portal
 --


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Re: Need 8 Install Help

2007-08-07 Thread Bodvar Bjorgvinsson
Thanks for the notion here, Dov.

I _think_ I did. Had to, really, because of rather narrow space on my
HDs. But I did not uninstall until after downloading and maybe also
unzipping the Trial version. There were no explanations in the Beta
testers site that I recall telling about the proper procedure. Would
that be enough a reason?

You can say that Beta testers are paying extra here in a way. ;-)

RANT_MODE
I would buy the thing off the Adobe website if they only let me -- in
a fair trade. I don't like being laughing stock of Adobe Finance
Specialists (or whatever they are) who have set up their feudal system
so that we, Europeans have to pay much more for the same software than
Americans. Why? There is no special Icelandic version. It seems we,
Icelanders, are supposed to buy off the Danish website where
everything is in Danish and everything is expensive!

Someone should file a complaint to the Human Rights Board.
/RANT_MODE

There _will_ come a day when I will buy this at the right price! ;-)

Puff!

Bodvar

On 8/7/07, Dov Isaacs [EMAIL PROTECTED] wrote:
 Did you fully uninstall the beta test copy FIRST before trying
 to install the trial version? If not, you are probably hosed
 until you get a license.

 - Dov

  -Original Message-
  From: Randall Larson-Maynard
  Sent: Wednesday, August 01, 2007 1:03 PM
  To: framers@lists.frameusers.com
  Subject: Need 8 Install Help
 
  I was a beta 8 tester.
 
  Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
 All went
  fine.
 
  Started program, get splash screen for trial and since I have not
 gotten a code
  yet, I click Continue Trial and then Next. I get a small dialog box
 that says
  Product license has expired.
 
  Greatso I call India for support and they tell me to delete all
 temp files.
  I do that, plus all the chk files. Still won't open past dialog box.
 
  I tried setting my PC's clock, but then I get the same screen wanting
 a code,
  which I do not have.
 
  Anyone out there know the fix for this? Of course, I need to work with
 Frame two
  hours ago!
 
  --
  Randall Larson-Maynard
  Senior Editor/Curriculum Coordinator
  UC Davis, Office of the University Registrar
  RLLarsonMaynard(at)UCDavis.edu
  530.752.6141
  Fax 530.752.0329
  Google Talk, AIM,  Yahoo! IM: rlarsonmaynard
  Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
  https://sakai2.ucdavis.edu:8443/portal
 ___


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Need 8 Install Help

2007-08-07 Thread Dov Isaacs
Did you fully uninstall the beta test copy FIRST before trying
to install the "trial" version? If not, you are probably hosed
until you get a license.

- Dov

> -Original Message-
> From: Randall Larson-Maynard
> Sent: Wednesday, August 01, 2007 1:03 PM
> To: framers at lists.frameusers.com
> Subject: Need 8 Install Help
> 
> I was a beta 8 tester.
> 
> Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
All went
> fine.
> 
> Started program, get splash screen for trial and since I have not
gotten a code
> yet, I click Continue Trial and then Next. I get a small dialog box
that says
> "Product license has expired."
> 
> Greatso I call India for support and they tell me to delete all
temp files.
> I do that, plus all the chk files. Still won't open past dialog box.
> 
> I tried setting my PC's clock, but then I get the same screen wanting
a code,
> which I do not have.
> 
> Anyone out there know the fix for this? Of course, I need to work with
Frame two
> hours ago!
> 
> --
> Randall Larson-Maynard
> Senior Editor/Curriculum Coordinator
> UC Davis, Office of the University Registrar
> RLLarsonMaynard(at)UCDavis.edu
> 530.752.6141
> Fax 530.752.0329
> Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
> Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
> <https://sakai2.ucdavis.edu:8443/portal>



Need 8 Install Help

2007-08-07 Thread Bodvar Bjorgvinsson
Same problem with me, also reported to the Team. No resolution yet. :-(
Cost me two days of reworking into FM 7.2.

Bodvar Bjorgvinsson

On 8/1/07, Randall Larson-Maynard  wrote:
> I was a beta 8 tester.
>
> Beta 8 expired yesterday. I downloaded the trial 8 copy and installed. All 
> went
> fine.
>
> Started program, get splash screen for trial and since I have not gotten a 
> code
> yet, I click Continue Trial and then Next. I get a small dialog box that says
> "Product license has expired."
>
> Greatso I call India for support and they tell me to delete all temp 
> files.
> I do that, plus all the chk files. Still won't open past dialog box.
>
> I tried setting my PC's clock, but then I get the same screen wanting a code,
> which I do not have.
>
> Anyone out there know the fix for this? Of course, I need to work with Frame 
> two
> hours ago!
>
> --
> Randall Larson-Maynard
> Senior Editor/Curriculum Coordinator
> UC Davis, Office of the University Registrar
> RLLarsonMaynard(at)UCDavis.edu
> 530.752.6141
> Fax 530.752.0329
> Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
> Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
> 
> --
>
>
> ___
>
>
> You are currently subscribed to Framers as bodvar at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



Need 8 Install Help

2007-08-07 Thread Bodvar Bjorgvinsson
Thanks for the notion here, Dov.

I _think_ I did. Had to, really, because of rather narrow space on my
HDs. But I did not uninstall until after downloading and maybe also
unzipping the Trial version. There were no explanations in the Beta
testers site that I recall telling about the proper procedure. Would
that be enough a reason?

You can say that Beta testers are paying extra here in a way. ;-)


I would buy the thing off the Adobe website if they only let me -- in
a fair trade. I don't like being laughing stock of Adobe Finance
Specialists (or whatever they are) who have set up their feudal system
so that we, Europeans have to pay much more for the same software than
Americans. Why? There is no special Icelandic version. It seems we,
Icelanders, are supposed to buy off the Danish website where
everything is in Danish and everything is expensive!

Someone should file a complaint to the Human Rights Board.


There _will_ come a day when I will buy this at the right price! ;-)

Puff!

Bodvar

On 8/7/07, Dov Isaacs  wrote:
> Did you fully uninstall the beta test copy FIRST before trying
> to install the "trial" version? If not, you are probably hosed
> until you get a license.
>
> - Dov
>
> > -Original Message-
> > From: Randall Larson-Maynard
> > Sent: Wednesday, August 01, 2007 1:03 PM
> > To: framers at lists.frameusers.com
> > Subject: Need 8 Install Help
> >
> > I was a beta 8 tester.
> >
> > Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
> All went
> > fine.
> >
> > Started program, get splash screen for trial and since I have not
> gotten a code
> > yet, I click Continue Trial and then Next. I get a small dialog box
> that says
> > "Product license has expired."
> >
> > Greatso I call India for support and they tell me to delete all
> temp files.
> > I do that, plus all the chk files. Still won't open past dialog box.
> >
> > I tried setting my PC's clock, but then I get the same screen wanting
> a code,
> > which I do not have.
> >
> > Anyone out there know the fix for this? Of course, I need to work with
> Frame two
> > hours ago!
> >
> > --
> > Randall Larson-Maynard
> > Senior Editor/Curriculum Coordinator
> > UC Davis, Office of the University Registrar
> > RLLarsonMaynard(at)UCDavis.edu
> > 530.752.6141
> > Fax 530.752.0329
> > Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
> > Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
> > <https://sakai2.ucdavis.edu:8443/portal>
> ___
>
>
> You are currently subscribed to Framers as bodvar at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



Need 8 Install Help

2007-08-07 Thread Randall Larson-Maynard
Mike

Yes, I tried that. 

I finally got a tech guy. And basically he won't tell me what registry key to
delete. Heaven forbid he should help a customer under since I might post the
information on how to get past the reg key issue. Not!

Not my best Adobe experience in the last ten years of being a Frame user.


--
Randall Larson-Maynard
Senior Editor/Curriculum Coordinator
UC Davis, Office of the University Registrar
Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
--


-Original Message-
From: Mike Wickham [mailto:mewick...@compuserve.com] 
Sent: Tuesday, August 07, 2007 7:57 AM
To: Randall Larson-Maynard
Subject: Re: Need 8 Install Help

Did you uninstall the beta first? I'm pretty sure that's a typical problem when
installing a different version on top of a beta with Adobe products. It doesn't
get rid of whatever keys track the beta expiration.

Mike

- Original Message -
From: "Randall Larson-Maynard" <rllarsonmayn...@ucdavis.edu>
To: 
Sent: Wednesday, August 01, 2007 3:02 PM
Subject: Need 8 Install Help


>
> I was a beta 8 tester.
>
> Beta 8 expired yesterday. I downloaded the trial 8 copy and installed. All 
> went
> fine.
>
> Started program, get splash screen for trial and since I have not gotten a 
> code
> yet, I click Continue Trial and then Next. I get a small dialog box that 
> says
> "Product license has expired."
>
> Greatso I call India for support and they tell me to delete all temp 
> files.
> I do that, plus all the chk files. Still won't open past dialog box.
>
> I tried setting my PC's clock, but then I get the same screen wanting a 
> code,
> which I do not have.
>
> Anyone out there know the fix for this? Of course, I need to work with 
> Frame two
> hours ago!
>
> --
> Randall Larson-Maynard
> Senior Editor/Curriculum Coordinator
> UC Davis, Office of the University Registrar
> RLLarsonMaynard(at)UCDavis.edu
> 530.752.6141
> Fax 530.752.0329
> Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
> Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
> <https://sakai2.ucdavis.edu:8443/portal>
> --
>
>
> ___
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> 





Need 8 Install Help

2007-08-06 Thread Randall Larson-Maynard
I was a beta 8 tester. 

Beta 8 expired yesterday. I downloaded the trial 8 copy and installed. All went
fine. 

Started program, get splash screen for trial and since I have not gotten a code
yet, I click Continue Trial and then Next. I get a small dialog box that says
Product license has expired. 

Greatso I call India for support and they tell me to delete all temp files.
I do that, plus all the chk files. Still won't open past dialog box. 

I tried setting my PC's clock, but then I get the same screen wanting a code,
which I do not have.

Anyone out there know the fix for this? Of course, I need to work with Frame two
hours ago! 

--
Randall Larson-Maynard
Senior Editor/Curriculum Coordinator
UC Davis, Office of the University Registrar
RLLarsonMaynard(at)UCDavis.edu
530.752.6141
Fax 530.752.0329
Google Talk, AIM,  Yahoo! IM: rlarsonmaynard
Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
https://sakai2.ucdavis.edu:8443/portal 
--


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Need 8 Install Help

2007-08-01 Thread Randall Larson-Maynard
I was a beta 8 tester. 

Beta 8 expired yesterday. I downloaded the trial 8 copy and installed. All went
fine. 

Started program, get splash screen for trial and since I have not gotten a code
yet, I click Continue Trial and then Next. I get a small dialog box that says
"Product license has expired." 

Greatso I call India for support and they tell me to delete all temp files.
I do that, plus all the chk files. Still won't open past dialog box. 

I tried setting my PC's clock, but then I get the same screen wanting a code,
which I do not have.

Anyone out there know the fix for this? Of course, I need to work with Frame two
hours ago! 

--
Randall Larson-Maynard
Senior Editor/Curriculum Coordinator
UC Davis, Office of the University Registrar
RLLarsonMaynard(at)UCDavis.edu
530.752.6141
Fax 530.752.0329
Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
 
--