RE: messages to fmer...@adobe.com bounce

2013-04-01 Thread Ivan David Vaseekaran 
Suzanne,

Thanks for bringing this to Adobe’s  attention. I’m sorry you’ve had this 
problem for a couple of days now.

I’ve escalated this issue, and have been told that Adobe IT is looking into the 
problem. A further update when I have more information on this.

Regards,
David | Senior Content and Community Lead | Illustrator | Elements | Lightroom 
| Camera Raw
33819 | +91  300 177

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Suzanne Bolduc
Sent: Friday, March 29, 2013 3:33 AM
To: framers@lists.frameusers.com
Subject: messages to fmer...@adobe.com bounce

hi,
would someone know what happens with the e-mail alias 
fmer...@adobe.commailto:fmer...@adobe.com lately? When FM crashed earlier 
this week I tried sending the log file as I normally do but this time it 
bounced. I tried resending again, and tried a couple more times over the last 
days, to no avail.

the Delivery Failure Report tells me that my message
was not delivered to:fmer...@adobe.commailto:fmer...@adobe.com
because:550 No such user - psmtp
I know I was still able to send log files to this address in January.

I found forum posts about a similar issue with an Adobe e-mail alias for a 
different product, but that problem had reportedly been resolved at some point.
is Adobe experiencing problems with their e-mail servers? or are these aliases 
being retired?

thanks,
Suzanne
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messages to fmer...@adobe.com bounce

2013-03-31 Thread Ivan David Vaseekaran 
Suzanne,

Thanks for bringing this to Adobe?s  attention. I?m sorry you?ve had this 
problem for a couple of days now.

I?ve escalated this issue, and have been told that Adobe IT is looking into the 
problem. A further update when I have more information on this.

Regards,
David | Senior Content and Community Lead | Illustrator | Elements | Lightroom 
| Camera Raw
33819 | +91  300 177

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Suzanne Bolduc
Sent: Friday, March 29, 2013 3:33 AM
To: framers at lists.frameusers.com
Subject: messages to fmerror at adobe.com bounce

hi,
would someone know what happens with the e-mail alias fmerror at 
adobe.com lately? When FM crashed earlier this 
week I tried sending the log file as I normally do but this time it bounced. I 
tried resending again, and tried a couple more times over the last days, to no 
avail.

the Delivery Failure Report tells me that my message
was not delivered to:fmerror at adobe.com
because:550 No such user - psmtp
I know I was still able to send log files to this address in January.

I found forum posts about a similar issue with an Adobe e-mail alias for a 
different product, but that problem had reportedly been resolved at some point.
is Adobe experiencing problems with their e-mail servers? or are these aliases 
being retired?

thanks,
Suzanne
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messages to fmer...@adobe.com bounce

2013-03-28 Thread Suzanne Bolduc 
hi,

would someone know what happens with the e-mail alias
fmerror@adobe.comlately? When FM crashed earlier this week I tried
sending the log file as I
normally do but this time it bounced. I tried resending again, and tried a
couple more times over the last days, to no avail.

the Delivery Failure Report tells me that my message
was not delivered to:fmer...@adobe.com
because:550 No such user - psmtp

I know I was still able to send log files to this address in January.

I found forum posts about a similar issue with an Adobe e-mail alias for a
different product, but that problem had reportedly been resolved at some
point.

is Adobe experiencing problems with their e-mail servers? or are these
aliases being retired?

thanks,
Suzanne
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: messages to fmer...@adobe.com bounce

2013-03-28 Thread Dov Isaacs 
I can confirm that there is indeed a problem with the 
fmer...@adobe.commailto:fmer...@adobe.com e-mail address. It is directly 
accessible within Adobe, but bounces everything addressed to it from outside.

I have put in a service call to Adobe’s IT group to fix that problem ASAP.

I’ll let the list know when the problem is resolved (assuming they respond to 
me!)  ☺

- Dov


[cid:image001.png@01CE2BD5.EB4CA420]

Dov Isaacs
Principal Scientist
Adobe Systems Incorporated

+1 408.536.2896 (tel)
+1 408.242.5161 (cell)
isa...@adobe.commailto:isa...@adobe.com

345 Park Avenue
San Jose, CA  95110-2704 USA
http://www.adobe.comhttp://www.adobe.com/






Feel free to print this e-mail if your needs dictate hard copy.
There is no need to feel guilty about printing!
Paper is renewable and recyclable.

ISAACS-OFFICE.corp.adobe.com



From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Suzanne Bolduc
Sent: Thursday, March 28, 2013 3:03 PM
To: framers@lists.frameusers.com
Subject: messages to fmer...@adobe.com bounce

hi,
would someone know what happens with the e-mail alias 
fmer...@adobe.commailto:fmer...@adobe.com lately? When FM crashed earlier 
this week I tried sending the log file as I normally do but this time it 
bounced. I tried resending again, and tried a couple more times over the last 
days, to no avail.

the Delivery Failure Report tells me that my message
was not delivered to:fmer...@adobe.commailto:fmer...@adobe.com
because:550 No such user - psmtp
I know I was still able to send log files to this address in January.

I found forum posts about a similar issue with an Adobe e-mail alias for a 
different product, but that problem had reportedly been resolved at some point.
is Adobe experiencing problems with their e-mail servers? or are these aliases 
being retired?

thanks,
Suzanne
inline: image001.png___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

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framers-unsubscr...@lists.frameusers.com
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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

messages to fmer...@adobe.com bounce

2013-03-28 Thread Suzanne Bolduc 
hi,

would someone know what happens with the e-mail alias
fmerror at adobe.comlately? When FM crashed earlier this week I tried
sending the log file as I
normally do but this time it bounced. I tried resending again, and tried a
couple more times over the last days, to no avail.

the Delivery Failure Report tells me that my message
was not delivered to:fmerror at adobe.com
because:550 No such user - psmtp

I know I was still able to send log files to this address in January.

I found forum posts about a similar issue with an Adobe e-mail alias for a
different product, but that problem had reportedly been resolved at some
point.

is Adobe experiencing problems with their e-mail servers? or are these
aliases being retired?

thanks,
Suzanne
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messages to fmer...@adobe.com bounce

2013-03-28 Thread Dov Isaacs 
I can confirm that there is indeed a problem with the fmerror at 
adobe.com e-mail address. It is directly 
accessible within Adobe, but bounces everything addressed to it from outside.

I have put in a service call to Adobe?s IT group to fix that problem ASAP.

I?ll let the list know when the problem is resolved (assuming they respond to 
me!)  ?

- Dov


[cid:image001.png at 01CE2BD5.EB4CA420]

Dov Isaacs
Principal Scientist
Adobe Systems Incorporated

+1 408.536.2896 (tel)
+1 408.242.5161 (cell)
isaacs at adobe.com

345 Park Avenue
San Jose, CA  95110-2704 USA
http://www.adobe.com






Feel free to print this e-mail if your needs dictate hard copy.
There is no need to feel guilty about printing!
Paper is renewable and recyclable.

ISAACS-OFFICE.corp.adobe.com



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Suzanne Bolduc
Sent: Thursday, March 28, 2013 3:03 PM
To: framers at lists.frameusers.com
Subject: messages to fmerror at adobe.com bounce

hi,
would someone know what happens with the e-mail alias fmerror at 
adobe.com lately? When FM crashed earlier this 
week I tried sending the log file as I normally do but this time it bounced. I 
tried resending again, and tried a couple more times over the last days, to no 
avail.

the Delivery Failure Report tells me that my message
was not delivered to:fmerror at adobe.com
because:550 No such user - psmtp
I know I was still able to send log files to this address in January.

I found forum posts about a similar issue with an Adobe e-mail alias for a 
different product, but that problem had reportedly been resolved at some point.
is Adobe experiencing problems with their e-mail servers? or are these aliases 
being retired?

thanks,
Suzanne
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