Re: Breach of Contract Reported for FREEBSD.ORG

2008-10-17 Thread Michael Powell
Jeremy Chadwick wrote:
 
 [snip]
 
 ICANN requires registrars to verify the domain info once a year. I just
 went through this with GoDaddy. I think the registrars see this as an
 opportunity to market services. Different registrars bungle their
 marketing effort in different ways. GoDaddy sent me instructions on what
 to do in order to correct errors, but had absolutely nothing on how to
 proceed if the information was correct. So I viewed this as something
 they could take advantage of in order to get me to their site for a hard
 sell campaign.
 
 So how do you folks who comply with ICANN's requirement deal with this?
 http://blog.forret.com/2004/12/domain-registry-of-america-scam/ -- This
 organisation is now known as Domain Renewal Group, by the way.

What is described in the above URI looks very very similar to what I saw
when I first went to check up on the ICANN whois confirmation email I
received from GoDaddy. Initially they seemed to be touting their
new TDNAM service, which I gather is some form of bulk auction. GoDaddy
took over the domains from the RegisterFly debacle so they have a few
million domains to monetize. A perfect example of registrar gone bad.

At first I was alarmed - Why am I in some danger of losing my domains? is
what I thought. As I went deeper into it by examining my account, I
confirmed that I indeed had Auto Renew on, so it would just bill my
credit card even if I took no action. However, I tend to do it manually
just so I'm satisfied it's done. So in the end this was just a hard sell
for a new service they wanted to push, for which I have no use. There must
have been complaints because when I just went looking for what I saw a few
weeks ago it seems to have vanished.

 
 I'm quite interested in knowing; it might be tolerable if you've only
 one domain, but if you're a hosting provider and have 100?
 

I'm not qualified for this because these days I only carry two .com domains.
At work we are a large .org entity and we have an entire group of people
whose sole function is to deal with this. Relatively low down in the
hierarchy my DNS servers are only slaves to those higher up. It is a
function handled by others and is out of my hands.

But a scam is a scam and the first thing which needs to occur is recognizing
a scam when you see it. Most legitimate businesses recognize the need for
large scale management and more than likely market some form of service of
assistance. It's a matter of trade-off of the fees they charge versus
whether it is worth it to you time/money wise to pay for the service. For
something like this I would only consider a service of this type offerred
by the registrar I'm already dealing with. And even then, I'd double check
behind them as I had time.

Back in the day I worked 2 blocks from Network Solutions and had a friend
that worked there as a DBA. So I had the proverbial someone you know
insider access. He no longer works for them and moved to California some
years ago. But it goes to the point of the working relationship you
maintain with your registrar. I'm fairly cynical so I tend to believe large
companies only pay attention to large accounts and have a certain tendency
to ignore and forget to service the little guy. In that vein it's a YMMV,
depends on who represents you on the other end of the circuit.   

-Mike
 


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Re: Breach of Contract Reported for FREEBSD.ORG

2008-10-16 Thread Jeremy Chadwick
On Thu, Oct 16, 2008 at 07:15:35AM -0400, Michael Powell wrote:
 David G Lawrence wrote:
 
  Dear Customer,
  
  It has been brought to our attention that some or all of the information
  associated with your domain name FREEBSD.ORG is outdated or incorrect.
  These types of complaints are brought to our attention in one of two
  ways.
  
  The most common type of complaint is received from the Internet
  Corporation for Assigned Names and Numbers (ICANN). ICANN is the
  non-profit corporation responsible for accrediting domain name
  registrars. ICANN requires domain name registration customers to keep
  their account information current. ICANN mandates that outdated contact
  information can be grounds for domain name cancellation.
  
  Michelle,
  
 The registration information for freebsd.org is correct. The only thing
  that is out of date is one of the email addresses ([EMAIL PROTECTED]), 
  which I
  have tried to change, but have been unable to due to a problem with the
  Network Solutions website.
 I don't know who reported that the information was incorrect, but they
  are mistaken. I will additionally follow up in the other ways mentioned
  in your message.
  
 [snip]
 
 ICANN requires registrars to verify the domain info once a year. I just went
 through this with GoDaddy. I think the registrars see this as an
 opportunity to market services. Different registrars bungle their marketing
 effort in different ways. GoDaddy sent me instructions on what to do in
 order to correct errors, but had absolutely nothing on how to proceed if
 the information was correct. So I viewed this as something they could take
 advantage of in order to get me to their site for a hard sell campaign.

So how do you folks who comply with ICANN's requirement deal with this?
http://blog.forret.com/2004/12/domain-registry-of-america-scam/ -- This
organisation is now known as Domain Renewal Group, by the way.

I'm quite interested in knowing; it might be tolerable if you've only
one domain, but if you're a hosting provider and have 100?

Let me know.

-- 
| Jeremy Chadwickjdc at parodius.com |
| Parodius Networking   http://www.parodius.com/ |
| UNIX Systems Administrator  Mountain View, CA, USA |
| Making life hard for others since 1977.  PGP: 4BD6C0CB |

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Re: Breach of Contract Reported for FREEBSD.ORG

2008-10-16 Thread Michael Powell
David G Lawrence wrote:

 Dear Customer,
 
 It has been brought to our attention that some or all of the information
 associated with your domain name FREEBSD.ORG is outdated or incorrect.
 These types of complaints are brought to our attention in one of two
 ways.
 
 The most common type of complaint is received from the Internet
 Corporation for Assigned Names and Numbers (ICANN). ICANN is the
 non-profit corporation responsible for accrediting domain name
 registrars. ICANN requires domain name registration customers to keep
 their account information current. ICANN mandates that outdated contact
 information can be grounds for domain name cancellation.
 
 Michelle,
 
The registration information for freebsd.org is correct. The only thing
 that is out of date is one of the email addresses ([EMAIL PROTECTED]), which I
 have tried to change, but have been unable to due to a problem with the
 Network Solutions website.
I don't know who reported that the information was incorrect, but they
 are mistaken. I will additionally follow up in the other ways mentioned
 in your message.
 
[snip]

ICANN requires registrars to verify the domain info once a year. I just went
through this with GoDaddy. I think the registrars see this as an
opportunity to market services. Different registrars bungle their marketing
effort in different ways. GoDaddy sent me instructions on what to do in
order to correct errors, but had absolutely nothing on how to proceed if
the information was correct. So I viewed this as something they could take
advantage of in order to get me to their site for a hard sell campaign.

-Mike
  


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Re: Breach of Contract Reported for FREEBSD.ORG

2008-10-15 Thread David G Lawrence
 Dear Customer,
 
  
 
 It has been brought to our attention that some or all of the information
 associated with your domain name FREEBSD.ORG is outdated or incorrect.
 These types of complaints are brought to our attention in one of two
 ways. 
 
  
 
 The most common type of complaint is received from the Internet
 Corporation for Assigned Names and Numbers (ICANN). ICANN is the
 non-profit corporation responsible for accrediting domain name
 registrars. ICANN requires domain name registration customers to keep
 their account information current. ICANN mandates that outdated contact
 information can be grounds for domain name cancellation.

Michelle,

   The registration information for freebsd.org is correct. The only thing
that is out of date is one of the email addresses ([EMAIL PROTECTED]), which I
have tried to change, but have been unable to due to a problem with the
Network Solutions website.
   I don't know who reported that the information was incorrect, but they
are mistaken. I will additionally follow up in the other ways mentioned
in your message.

-DG

Dr. David G. Lawrence
President
Download Technologies, Inc. - http://www.downloadtech.com - (866) 399 8500
Pave the road of life with opportunities.
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