AW: freeradius 2.1.6 ldap + mschapv2 to authenticate

[Wegener, Norbert]

Not only I have to thank Alan for this or that hint and the great software.
Nowadays I find his answers amusing. They sound like a mantra:
Read the documentation, post the debug output, don't change too much in the 
default configuration 

What is wrong with that answer?
And knowing that one might get this kind of answer: Maybe one  thinks twice and 
reads a bit more through the docs before posting a question. 
In my opinion there are worse things than thinking twice.
I know people that behave exactly this way just for that reason. And they 
solved most of their problems this way.

FreeRADIUS is a project with a comprehensive documentation. Many -if not most - 
of the questions on the list could be answered by reading the wiki and the rest 
of the documentation. Knowing this I personally would find it hard to 
impossible to answer the same questions over and over again.

Thanks Alan.


Norbert Wegener


Von: freeradius-users-bounces+norbert.wegener=siemens@lists.freeradius.org 
[freeradius-users-bounces+norbert.wegener=siemens@lists.freeradius.org] im 
Auftrag von Alan DeKok [al...@deployingradius.com]
Gesendet: Donnerstag, 25. Juni 2009 08:20
An: daverum...@boothcreek.com; FreeRadius users mailing list
Betreff: Re: freeradius 2.1.6 ldap + mschapv2 to authenticate

daverum...@boothcreek.com wrote:
   So funny you say that, I was just talking about that with a co worker. I 
 almost find myself searching for his emails and thinking that poor person who 
 is looking for help.

  Asking people to read the debug log, as suggested in the FAQ, README,
INSTALL, man page, every single howto, and daily on this list?

  For shame.

  It's really quite simple.  It's a choice.  People DON'T read the
documentation.  They DON'T follow instructions.  They DON'T read the
debug log.  But they get incensed when they get told to read it, and
they get incensed when told to follow instructions.

  Happily, there is a solution.  Along with Christopher, you're now the
new cut  paste master.  Please spend a few short hours every day
answering questions on this list by cutting  pasting answers from the
existing documentation.

  Also, you will need to explain to people that they should run the
server in debugging mode.  Feel free to *continue* explaining why this
is necessary after they have gotten angry at you for not immediately
solving their problem.

  Complaining about *my* behavior is not an option until you've
contributed something to the project.

  Alan DeKok.
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Re: AW: freeradius 2.1.6 ldap + mschapv2 to authenticate

[Johan Meiring]

Wegener, Norbert wrote:

Not only I have to thank Alan for this or that hint and the great software.
Nowadays I find his answers amusing. They sound like a mantra:
Read the documentation, post the debug output, don't change too much in the 
default configuration 

What is wrong with that answer?
And knowing that one might get this kind of answer: Maybe one  thinks twice and reads a bit more through the docs before posting a question. 
In my opinion there are worse things than thinking twice.

I know people that behave exactly this way just for that reason. And they 
solved most of their problems this way.

FreeRADIUS is a project with a comprehensive documentation. Many -if not most - 
of the questions on the list could be answered by reading the wiki and the rest 
of the documentation. Knowing this I personally would find it hard to 
impossible to answer the same questions over and over again.

Thanks Alan.




I have to FULLY agree.

Every single time someone has had a resonable request, Alan responded 
immediately.


Personally I did not even know what the three a's in aaa meant when I 
got involved with freeradius.


I got ALL the info I needed from the docs.
I configured a perfectly working solution without ONE question to this 
list.  (A fairly complicated one - all the docs are there!!)


I started posting when I had a feature that did not quote work as 
exepected.  (dynamic clients).


Alan even went to the trouble to commit some code to git just to help me.

I certainly cannot fault his behaviour.

I personally run about 8 technicians.
Whenever someone asks me for advice, I always ask them. What is the 
exact error?

After asking for it the 100th time, I also get rude.

You should NOT have to say the same thing over and over again!!!

--


Johan Meiring
Cape PC Services CC
Tel: (021) 883-8271
Fax: (021) 886-7782

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