Re: Out of the Blue

2008-11-10 Thread Bruce Johnson


On Nov 10, 2008, at 8:58 AM, Amanda Ward wrote:


 Hi All...

 Leopard went away.

 That's what happened. What I did was install Dock Detox for
 Entourage from Unsanity. I rebooted the system and got a blue screen
 with a mouse pointer. I can move the pointer around, but that's all
 that happens. I've seen this before and if I waited for a while, the
 desktop finally appeared. However, I waited an hour and 20 minutes
 and nothing.
 I get no grey Apple screen, no spinning gear thingy... just the blue
 screen. I do have verbose mode in startup, but I'm not sure what I
 should be looking for there.

 I booted from the Leopard DVD and ran disk utility. The utility
 reported two errors, file count and folder count. Those were repaired
 and the drive declared okey-dokey. Select the Leopard drive to reboot
 and I get the same result.

 I can boot just fine from Tiger (Typing from there right now). The
 Leopard drive shows up on the desktop and the contents appear
 alright. Haven't tried booting 9.2.2.

 Not sure what is going on with the system.

 My Computer:
 G4 Sawtooth
 1.6 GHz Powerlogix CPU
 1 GB SDRam
 Leopard drive - Maxtor 80 GB about 3 GB free Leopard 10.5.5
 Tiger drive - Maxtor 60 GB in two equal partitions. One with Tiger
 10.4.10 one with OS 9.2.2

 Any suggestions?

 Thanks,

 Amanda Ward


 
-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs



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Re: Out of the Blue

2008-11-10 Thread Amanda Ward

On Nov 10, 2008, at 8:08 AM, insightinmind wrote:


 Thinking out loud ... Is 3GB rather small free space for Leopard?

 I'd try Safe Boot mode into Leopard (booting use Shift key down?),
 and, if successful, removing what you installed, and see what happens.

 Just thinking out loud ... someone else may have more reliable
 thoughts ...


 Bill Connelly
 artsite: http://mysite.verizon.net/moonstoneartstudio
 myspace: http://www.myspace.com/moonstoneartstudio

Bill and Bruce...

Can't get into safe mode. The system hangs before getting into the GUI.

The verbose output is chock full of error, can't and isn't  
messages.

can't determine dependencies
can't map module file
Has no explicit kernel dependency
isn't a valid mach-o
error mapping module file
  Trying to boot safe mode stops with the following message:

jnl: unknown-dev journal replay done

Any insight from this?

I =kinda= suspect the system is hosed and while I can rebuild the  
thing, I =really= don't want to have to.

Amanda

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Re: Out of the Blue

2008-11-10 Thread Bruce Johnson


On Nov 10, 2008, at 10:15 AM, Amanda Ward wrote:

 I =kinda= suspect the system is hosed and while I can rebuild the
 thing, I =really= don't want to have to.

try an archivere-install first.

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs



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Re: Out of the Blue

2008-11-10 Thread Dan

At 7:58 AM -0800 11/10/2008, Amanda Ward wrote:
Hi All...

Leopard went away.

That's what happened. What I did was install Dock Detox for 
Entourage from Unsanity.

gah.  What's the deal with Unsanity's haxie?  It seems to break a lot 
of things way too often!

See this article for recovery steps:
http://support.apple.com/kb/TS1545

In general, you need to get in there somehow and wipe out ApplicationEnhancer.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Out of the Blue

2008-11-10 Thread Amanda Ward

Dan...

On 11/10/08 09:38, Dan [EMAIL PROTECTED] wrote:

 
 gah.  What's the deal with Unsanity's haxie?  It seems to break a lot
 of things way too often!
 
 See this article for recovery steps:
 http://support.apple.com/kb/TS1545
 
 In general, you need to get in there somehow and wipe out ApplicationEnhancer.
 
 - Dan.

That did it!!! A million thanks!

Bruce and Bill... I certainly appreciate your assistance.

I downloaded that particular bit of software to keep Entourage from bouncing
it's icon all the time. I should have been a little suspicious when it had
no effect. sigh

Thanks again,

Amanda



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Re: Out of the Blue

2008-11-10 Thread Amanda Ward

Yeah...

On 11/10/08 12:34, Kris Tilford [EMAIL PROTECTED] wrote:

 
 On Nov 10, 2008, at 11:38 AM, Dan wrote:
 
 That's what happened. What I did was install Dock Detox for
 Entourage from Unsanity.
 
 gah.  What's the deal with Unsanity's haxie?  It seems to break a lot
 of things way too often!
 
 This is unfair.

My bad. However, I was directed to the Unsanity download page from an
Entourage support page.
To be fair, there is nothing on the download page to indicate the
incompatibility. 
Clicking on the Support link takes you to a page with a link mentioning
compatibility with Intel Macs.
Clicking on =that= link, tho' I have a PPC Mac, takes you to a page
mentioning the compatibility page for information regarding specific
products.
Click on =that= link and... Finally! You find out that, indeed, Dock Detox
doesn't work with Leopard.

So... While I didn't perform due research, I think Unsanity could have made
the information a tiny bit easier to find! ;-)

Amanda



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Re: Out of the Blue

2008-11-10 Thread Dan

At 2:34 PM -0600 11/10/2008, Kris Tilford wrote:
On Nov 10, 2008, at 11:38 AM, Dan wrote:
   That's what happened. What I did was install Dock Detox for
  Entourage from Unsanity.

  gah.  What's the deal with Unsanity's haxie?  It seems to break a lot
  of things way too often!

This is unfair.

We'll have to disagree.

Unsanity products preform perfectly when used correctly.

The problem here is that Amanda didn't read the instructions about 
compatibility on Unsanity's website. If she had, she would have 
seen that Dock Detox is incompatible with Leopard. I don't think 
it's Unsanity's fault

This isn't a simple app or plug-in failure.  This is farking with 
enough of the underbelly that it is causing OS X to *NOT BOOT* 
correctly.  This is has been a known issue for them for a long time! 
A responsible programmer would have put appropriate sanity (sic) 
checks in their code to make sure it DOESN'T LOAD if it's on an 
unsupported configuration.

Farking a boot ONCE is forgivable.  ONCE.  But this is how many releases since?

I'm sorry.  While it's great for users to read release notes and 
such... Programmers are responsible for making their code SAFE, 
period.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Out of the Blue

2008-11-10 Thread Kris Tilford

On Nov 10, 2008, at 3:16 PM, Dan wrote:

 A responsible programmer would have put appropriate sanity (sic)
 checks in their code to make sure it DOESN'T LOAD if it's on an
 unsupported configuration.

This is crazy. You're telling me that a software developer should go  
back and make certain that old releases (in this case FREEWARE) is  
compatible with newer OS's released later? Come on, give me a break!  
It's FREEWARE. Read the instructions before installing!

 Farking a boot ONCE is forgivable.  ONCE.  But this is how many  
 releases since?

I've been using Unsanity Haxies from the beginning and can't remember  
a single boot issue caused by their products when used as supported.

 I'm sorry.  While it's great for users to read release notes and
 such... Programmers are responsible for making their code SAFE,
 period.

Yes, but safe for the OS they were designed and supported to work  
with. In this case, the freeware program Dock Detox is supported for  
PCC PowerMacs in OS 10.2, 10.3, or 10.4. If you use this as  
supported, it is SAFE period. If you don't read the compatibility page  
and install Dock Detox onto an Intel Mac or any 10.5 system, it will  
evidently fark your boot. So what? It's older, unsupported FREEWARE.  
It was a relatively simple recovery, and a lesson was learned. I'd  
rather see the lesson learned than waste an Unsanity programmers time  
trying to idiot-proof freeware when they could be working on their  
real software.

On the subject of Unsanity's responsibility, when Apple's Installer  
had bugs and wouldn't fix them, Unsanity did the right thing, they  
wrote their own installer and to this day, many other software  
companies use Unsanity's installer in preference to Apple's. Unsanity  
regularly reports numerous bugs in Apple code, and most goes  
unrepaired by Apple for long periods. Unsanity also correctly  
predicted the move to Intel CPUs almost 5 full years before it  
happened based upon Apple's hindering of OS X's code so that it wasn't  
optimized for RISC PCC CPUs, but rather always a CISC x86 CPU code  
base. Unsanity continues to provide useful products that perform as  
described without issue on OS's they're designed and supported to run  
on.

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Re: Out of the Blue

2008-11-10 Thread Dan

At 3:44 PM -0600 11/10/2008, Kris Tilford wrote:
On Nov 10, 2008, at 3:16 PM, Dan wrote:
   A responsible programmer would have put appropriate sanity (sic)
  checks in their code to make sure it DOESN'T LOAD if it's on an
  unsupported configuration.

This is crazy. You're telling me that a software developer should go 
back and make certain that old releases (in this case FREEWARE) is
compatible with newer OS's released later?

WIth something this critical, the design should check - period.  That 
it fails to do so is a MAJOR bug that should have been fixed, and 
retrofitted into older releases.  The buggy versions should then have 
been withdrawn from distribution.

Come on, give me a break! 
It's FREEWARE. Read the instructions before installing!

Sorry, I program - so I don't give programmers a break for 
fundamental gross bugs such as this, ever.  This isn't a simple app 
that punts.  This is a piece of code that takes down a WHOLE OS.

Apple gets some fault too.  They know of this problem and yet they 
LET it take down the OS!  They could fix that!

   I'm sorry.  While it's great for users to read release notes and
  such... Programmers are responsible for making their code SAFE,
  period.

Yes, but safe for the OS they were designed and supported to work 
with. In this case, the freeware program Dock Detox is supported for 
PCC PowerMacs in OS 10.2, 10.3, or 10.4.

And the programmer's arms were broken - he/she/it was unable to check 
the boundary conditions - less than 10.1 and greater than 10.4?  Oh 
please!  This is a fundamental programming failure.  If I'd done it 
in high school, my teacher would have gone into convulsions trying to 
resist whapping me upside the head!

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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