Re: [gentoo-dev] Tone in Gentoo

2010-06-20 Thread Richard Freeman

On 06/19/2010 03:10 PM, Jorge Manuel B. S. Vicetto wrote:

I can assure you that if someone goes to #gentoo-forums and tries to
tell the forums team what tone should be used in that channel, we'll
kindly ask the person to stop or to leave. This is one of the public
and exposed channels and thus we have a tone with that in mind, but
we're not going to set our tone according to the demands of a developer
that is not even part of the team.


I was not suggesting that tone in Gentoo was up to the discretion of any 
individual developer - neither myself, nor you, nor the head of 
infra/forums/etc.  The tone in Gentoo is up to Gentoo.  Fortunately we 
have a forum for deciding what Gentoo wants - we elect them annually.



What would grant
any non-member of a team the right to demand how the members of the team
should act amongst themselves in their private room?


Simple - the room belongs to Gentoo as a whole.  You're certainly free 
not to listen to me, but I and others are free to point out that this 
isn't good for Gentoo.  I certainly wouldn't take it upon myself to 
enforce the CofC, but I certainly would urge those responsible for 
governing the distro to do so.



About the legal right, that isn't true. There are a few misconceptions
in your statement. Even though the Foundation is the body which holds
the Gentoo brand, trademarks and logo, it's not the Foundation that sets
the rules for joining and be part of the Gentoo Developers Community.
Furthermore, being a Gentoo developer doesn't mean you can join any team
you want or that you have a right to go to any #gentoo-* channel. In
case you have any doubt, I can give you a list of quite a few channels
most developers don't have access to.


Your statement is partially correct - obviously if I am a stockholder in 
Google I can't choose to just waltz onto the corporate campus and go 
around as I please, merely by virtue of being a shareholder.


However, a shareholder of Google certainly is able to speak out about 
actions within the company that they feel damage it, and their elected 
representatives (the board) can give power to anybody (including 
themselves) to waltz around and put things in order.  This starts with 
their authority to hire and fire the CEO at whim.


Ultimately, if anything contains the name Gentoo and represents itself 
as being associated with a linux distribution, then it is using a 
trademark owned by the Gentoo Foundation.  In the end, any use of Gentoo 
trademarks is completely at the discretion of the Foundation.



If you insist, to address the question that access lists for #gentoo-*
channels can be set by Freenode (our main IRC network), you should know
that the only people Freenode will listen to regarding that are the
members of the Freenode Gentoo Group Contacts. The people in that group
were not chosen by the Foundation nor do they respond to it.


Well, this is getting a bit silly, but they'd certainly answer to a 
cease and desist, or those hosting their servers certainly would.  It 
would obviously never come to that.  Go ahead and try to register 
#microsoft-press-releases and see if being named the official contact 
gets you anywhere.



Also, please never forget that being part of Gentoo is a privilege and
not a right.


On that we certainly agree.  It really wasn't my intention to suggest 
that somehow anybody was personally beholden to me.  I really am just 
stating my opinion, as are you.



As an example, even though I use my gentoo cloak online, you don't have
any right to impose a behaviour into me in my private channel.


Sure, I cannot, personally.  However, Gentoo certainly can.  At the very 
least I'd expect devs to generally conduct themselves in a manner where 
such things aren't necessary to even bring up.



We have a loosely-knit community that is able to provide a reasonable
product Gentoo Linux. Let's try to avoid killing it by wanting to
impose a certain mentality or behaviour into others and let's try to
respect each other and learn to live in a community.


Well, the whole principle of the CofC is that it imposes behaviors on 
those who wish to use Gentoo media, or be Gentoo staff.


That said, I really don't suggest that anybody need be heavy-handed. 
Nor do I suggest that my personal opinion should be the one that rules 
Gentoo (I would say the same regarding your opinion as well).  In the 
end that's all we're doing - you say that infra decides what happens on 
#gentoo-infra, and I say that they don't (well, not ultimately - 
certainly I'd suggest that the trustees/council should of course 
delegate channel moderation to the team that uses the channel, and only 
intervene if necessary).


What I would say is that I encourage those who are in the trustees and 
council to recognize the importance of this issue, and I ask that they 
consider that tone really does matter.  We elect these bodies to speak 
for Gentoo, and I think that this is an issue where Gentoo could stand 
to be heard.  

Re: [gentoo-dev] Tone in Gentoo

2010-06-20 Thread Arun Raghavan
If this thread started out at some point as being constructive, it's
certainly stopped being so now. Please kill this, take some cool-off
time, and come back if there is something *constructive* to be said.

-- 
Arun Raghavan
http://arunraghavan.net/
(Ford_Prefect | Gentoo)  (arunsr | GNOME)



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Patrick Lauer
 Now that's tone in Gentoo.  Brilliant.

And you're ugly!

Hey, you're doing it yourself. You're using sarcasm (I assume you do,
otherwise the positive Brilliant. doesn't fit in the context of Oh
dear, these rude people said that!)

I think we need to remember to tolerate each other more - there's no
need to like people, we're working together on a technical/engineering
problem, not a theater production. As long as it doesn't get actively
hostile we can continue with a pretty large amount of friction. Read the
archives of this mailing list if you want to see how much :)

What I mean to say is: We're a pretty mixed and only loosely connected
group of people. You can't expect everyone to get along with everyone
else. So don't try to force a consensus and get everyone to play by
teletubby sunshine happy happy rules.
Just let us get things done in an efficient way - maybe a bit more
politeness helps that, but sugarcoating everything won't.

And never forget, I don't care if you're upset that I filed 35 bugs for
you. Your feelings are irrelevant to the fact that there are bugs. The
only thing you should do is fix things, not yell at me :)


To infinity, and beyond!

Patrick



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Paweł Hajdan, Jr.
On 6/19/10 8:43 AM, Patrick Lauer wrote:
 As long as it doesn't get actively hostile we can continue with a 
 pretty large amount of friction. Read the archives of this mailing 
 list if you want to see how much :)

I think that is the point. Is just not being actively hostile a success?
I'd say that a really friendly community is much more, and reducing
friction seems to be a good goal to create such a community.

Moreover, we don't just want to get along with ourselves. We want to
encourage other people to join our community. We want to prevent people
more sensitive to the tone (I think it's actually a good thing) from
leaving.

Because we lose their technical contributions as well (if that's the
only thing you care about).

 The only thing you should do is fix things, not yell at me :)

Please remember about the human side of the equation. A large portion of
Gentoo is just keeping it in technically good shape. In my opinion it's
the task we're doing pretty well, probably because everybody agrees this
is important.

What we should improve, are the human communication skills (including
mine, eh).

 Just let us get things done in an efficient way - maybe a bit more
 politeness helps that, but sugarcoating everything won't.

I agree. We're still a technical-focused community, but we should not
forget about politeness.

Paweł



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Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Matti Bickel
On 06/19/2010 09:10 AM, Paweł Hajdan, Jr. wrote:
 I think that is the point. Is just not being actively hostile a success?

Given our past, yes. Given the size of our project, yes. The sheer size
of the project guarantees that not everybody will like everyone. They
merely get along and no thread will change that fact. Maybe a developer
get-together like they happen here in the German conspiracy and
elsewhere will, but that's not something you can force-feed others.

 Moreover, we don't just want to get along with ourselves. We want to
 encourage other people to join our community.

I want and will train people who want to scratch their personal
(technical) itches in gentoo to become a developer. Joining the
community, otoh, takes as much as a /join #gentoo or logging into the
forums. Yes, you can do that just for fun and that's totally fine. If
something prevents users from joining the community in this way,
UserRel should have a look at it. Nothing new here.

But all examples of tone I've seen in this lengthy thread revolve
around developer (particularly infra/devrel) communications. As has been
said before, the two should not be confused, as they are different
problems and have different solutions.

As for the latter problem, Jorge and Patrick have said all there is to
say about the issue.

 What we should improve, are the human communication skills (including
 mine, eh).

This is nothing we can improve. I can't magically improve anyone's
communication skill (and hell, I wish someone could fix mine!). Everyone
decides if that's something he or she wants or needs to work on and how.
Personally, I've observed that leading by example works best here.

So please join me in killing some bugs (gently) today, kthx?



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Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Ben de Groot
On 19 June 2010 09:10, Paweł Hajdan, Jr. phajdan...@gentoo.org wrote:
 On 6/19/10 8:43 AM, Patrick Lauer wrote:
 As long as it doesn't get actively hostile we can continue with a
 pretty large amount of friction. Read the archives of this mailing
 list if you want to see how much :)

 I think that is the point. Is just not being actively hostile a success?
 I'd say that a really friendly community is much more, and reducing
 friction seems to be a good goal to create such a community.

 Moreover, we don't just want to get along with ourselves. We want to
 encourage other people to join our community. We want to prevent people
 more sensitive to the tone (I think it's actually a good thing) from
 leaving.

 Because we lose their technical contributions as well (if that's the
 only thing you care about).

This is a point that deserves more consideration. One of the top
reasons (as witnessed in forum discussions) many people are not
getting more involved and volunteering to become developers is the
level of in-fighting and the ineffective way that bullies and other
poisonous people are being dealt with. Does Gentoo really prefer to
keep more sensitive people out instead of effectively getting rid of
repeat offenders?

Think about it. What kind of people would you rather have in Gentoo?

Cheers,
Ben



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Sebastian Pipping
Jorge,


On 06/19/10 05:20, Jorge Manuel B. S. Vicetto wrote:
 you're confusing talk and jokes between developers on a particular
 private room with tone between members of the global community in public
 mediums.

It wasn't #gentoo-roughshit, it was in #gentoo-infra - the place devs go
on infra matters.  To the outside of Gentoo it may be a private channel,
to Gentoo itself it is not (or should not be) a private channel.  I can
expect proper tone from an infra related channel just like from #gentoo-doc.


 You're also missing an important point that some channels have their own
 environment and so one should start by understanding it. Furthermore,
 pushing for change and or imposing one's view on an established channel
 is not a nice way to deal with the residents of that channel.
 Another thing you've just done and should be aware of, is that you chose
 to air into the public private conservations. When any Gentoo developer
 decides to reveal a private discussion in the core ml or some other
 private medium into the general public without the other parties
 knowledge and or consent, that developer is abusing the other members'
 trust.

If #gentoo-infra bangs their moms the rest of the community deserves to
know.  I didn't mention names or anything implying specific participants
to the outside.


 You have shown to be very attached to this topic, so much so that you've
 just blown this completely out of proportion. There was no foul play
 intended in that conservation

I was more or less told to fuck off if I don't like the tone.
This is where I left the channel.

How will I be able to tell women on LinuxTag 2010 that we do want women
in Gentoo with such tone in #gentoo-infra?

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Denis Dupeyron
On Sat, Jun 19, 2010 at 8:37 AM, Sebastian Pipping sp...@gentoo.org wrote:
 I was more or less told to fuck off if I don't like the tone.

Please watch your language, this is a public mailing-list.

Denis.



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Nirbheek Chauhan
On Sat, Jun 19, 2010 at 8:28 PM, Denis Dupeyron calc...@gentoo.org wrote:
 On Sat, Jun 19, 2010 at 8:37 AM, Sebastian Pipping sp...@gentoo.org wrote:
 I was more or less told to fuck off if I don't like the tone.

 Please watch your language, this is a public mailing-list.


I think that now we've come full-circle, and rendered half the
original goals of this thread m00t.

And while I still have everyone's attention, I'd like to point out
that the tone of people on a small channel restricted to devs-only; a
place 90% of devs will never end up in, is not where I would start my
crusade.

If the participants of this discussion really want to make Gentoo a
gentler and nicer place to be, I would suggest that they start with
places that will actually make a difference. For example, gentoo-dev
ML, gentoo-project (where this discussion should have taken place),
gentoo-user, #gentoo-dev, #gentoo-soc (where a lot of our recruits
come from), #gentoo, the forums, the planet, etc.

No, really, flaming #gentoo-infra on the gentoo-dev mailing list is
silly, useless *and* ironic (in this case).

And to everyone who is getting very angry right now, please refrain[1].


1. They might even want to read this blog post someone made in a tiny
corner of the internet: http://is.gd/cVrxM

-- 
~Nirbheek Chauhan

Gentoo GNOME+Mozilla Team



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Sebastian Pipping
Nirbheek,


On 06/19/10 17:34, Nirbheek Chauhan wrote:
 No, really, flaming #gentoo-infra on the gentoo-dev mailing list is
 silly, useless *and* ironic (in this case).

It's not about the infra team, it's about communication in the
#gentoo-infra channel.  All of silly, useless *and* ironic could use
an explaination, at least to me.

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Sebastian Pipping
Jeremy,


On 06/19/10 06:45, Jeremy Olexa wrote:
 On 06/18/2010 09:25 PM, Sebastian Pipping wrote:
 
In #gentoo-infra snip
 
 #gentoo-infra is a private channel and you don't have to be in there. No
 public community members/users are in there. The tone can be anything
 that is acceptable to the normal inhabitants of said channel.

#gentoo-infra is a channel on infra matters.
The fact that it's developers only doesn't make it a private channel in
a sense of tone doesn't matter.


 I *strongly* feel that
 instead of threads like this, people can, and should be, leading by
 example and recruiting people that show similar feelings.

Leading by example doesn't work with tone.  Being the politest one in
group of people insulting each other will not make them change tone.


 As Patrick
 said[2], back to bug fixing and using time wisely.

Fixing bugs addresses the technical layer.
Again, technical is not our problem: non-technical is.

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Sebastian Pipping
On 06/19/10 08:43, Patrick Lauer wrote:
 Now that's tone in Gentoo.  Brilliant.
 
 And you're ugly!
 
 Hey, you're doing it yourself. You're using sarcasm (I assume you do,
 otherwise the positive Brilliant. doesn't fit in the context of Oh
 dear, these rude people said that!)

You got me.  Replace brilliant with That's sad.

 
 So don't try to force a consensus and get everyone to play by
 teletubby sunshine happy happy rules.
 Just let us get things done in an efficient way - maybe a bit more
 politeness helps that, but sugarcoating everything won't.

This thread has never been about making things up.


 And never forget, I don't care if you're upset that I filed 35 bugs for
 you.

If you mean what you say: that's pretty insensitive.



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Jorge Manuel B. S. Vicetto
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 19-06-2010 16:15, Sebastian Pipping wrote:
 Jeremy,
 
 
 On 06/19/10 06:45, Jeremy Olexa wrote:
 On 06/18/2010 09:25 PM, Sebastian Pipping wrote:

In #gentoo-infra snip

 #gentoo-infra is a private channel and you don't have to be in there. No
 public community members/users are in there. The tone can be anything
 that is acceptable to the normal inhabitants of said channel.
 
 #gentoo-infra is a channel on infra matters.
 The fact that it's developers only doesn't make it a private channel in
 a sense of tone doesn't matter.

Sebastian,

you've failed to notice an important point that others have already
tried to convey to you - #gentoo-infra is the home of the Gentoo infra
team. Yes, developers go there to address infra issues on Gentoo, but it
is the infra team channel and not the channel of every Gentoo developer.
Furthermore, the fact you consider it insulting, doesn't make it
necessarily insulting. Also that tone was used between other developers
who know each other very well and wasn't directed at you.
You acted like you were entitled to set rules for behaviour in another
team's channel. It must not surprise you if the people there weren't too
pleased or impressed.

 As Patrick
 said[2], back to bug fixing and using time wisely.
 
 Fixing bugs addresses the technical layer.
 Again, technical is not our problem: non-technical is.

That is your opinion and a perfectly reasonable one. It doesn't mean
everyone shares your opinion or that everyone agrees with your proposals
to address that problem.

 Best,
 
 Sebastian

- -- 
Regards,

Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
Gentoo- forums / Userrel / Devrel / KDE / Elections
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Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Nirbheek Chauhan
On Sat, Jun 19, 2010 at 9:32 PM, Sebastian Pipping sp...@gentoo.org wrote:
 On 06/19/10 17:34, Nirbheek Chauhan wrote:
 No, really, flaming #gentoo-infra on the gentoo-dev mailing list is
 silly, useless *and* ironic (in this case).

 It's not about the infra team, it's about communication in the
 #gentoo-infra channel.  All of silly, useless *and* ironic could use
 an explaination, at least to me.


* It is silly because this is an insignificant matter compared to the
bigger problems.
* It is useless because you're approaching this in a completely wrong
way; being vehement doesn't convince anyone.
* It is ironic because by flaming the people on that channel in a
public manner, you are degrading the tone of this mailing list.

In fact, by doing what you are doing, you are alienating people who
once supported your cause, and wanted to help. You cannot cause change
without widespread support. You cannot convince people of your
opinions by insulting them, or repeating your arguments emphatically.

I advise you to take a break to cool off and think for a while about
how you are approaching this. To make someone understand your PoV, you
must first understand their PoV and *empathize* with it.

-- 
~Nirbheek Chauhan

Gentoo GNOME+Mozilla Team



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Richard Freeman

On 06/19/2010 01:06 PM, Jorge Manuel B. S. Vicetto wrote:

On 19-06-2010 16:15, Sebastian Pipping wrote:

#gentoo-infra is a channel on infra matters.
The fact that it's developers only doesn't make it a private channel in
a sense of tone doesn't matter.


you've failed to notice an important point that others have already
tried to convey to you - #gentoo-infra is the home of the Gentoo infra
team. Yes, developers go there to address infra issues on Gentoo, but it
is the infra team channel and not the channel of every Gentoo developer.


Perhaps he didn't fail to notice this point, but rather he just 
disagrees with it?


The fact is that #gentoo-infra is part of the Gentoo linux distribution. 
 It belongs to every Gentoo developer, or at least legally to every 
Gentoo foundation member.  Conduct on this channel reflects on all 
Gentoo developers.


It really does bother me that everybody is lining up to defend this kind 
of behavior.  If the response had been - sorry, I guess the joking got 
out of hand I'd say, ok, well, let's try to do better but let's all move 
on.  I don't see offensive behavior using Gentoo IDs/IRC Cloaks/media as 
a trivial matter.  It sets the overall tone of the distro, which is what 
this thread is all about.


I've heard several devs over the years comment that they love 
contributing to Gentoo, but they'd never put it on their resume.  Who 
can blame them?  I know that if I ever were hiring somebody and they 
pointed out that they were a Gentoo dev, I'd tend to assume that their 
technical knowledge was pretty good but you can be assured I'd do quite 
a bit of digging around to figure out if they're somebody I'd want 
working on my team.


Unless somebody is so good that you'd be fine if they were the only 
person working for you, then they're not too good to pass over.  Rest 
assured that if you hire and keep certain people, sooner or later they 
WILL be the only ones working for you...


I don't think that most Gentoo devs behave in this way.  I think a lot 
of people care about trying to fix this.  I don't think it is asking too 
much for Gentoo devs to try to keep their behavior reasonably 
professional when using Gentoo media, or Gentoo emails/cloaks/etc.


No need to start burning people at the stake for slip-ups, but let's at 
least try to agree that we'd like to be associated with a somewhat 
professional-acting distribution?


Rich



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Richard Freeman

On 06/19/2010 06:54 AM, Ben de Groot wrote:

This is a point that deserves more consideration. One of the top
reasons (as witnessed in forum discussions) many people are not
getting more involved and volunteering to become developers is the
level of in-fighting and the ineffective way that bullies and other
poisonous people are being dealt with. Does Gentoo really prefer to
keep more sensitive people out instead of effectively getting rid of
repeat offenders?


++

http://www.mefeedia.com/watch/30301159
http://opensourcebridge.org/sessions/216

We don't need one-strike-and-you're-out, but tone does matter.

Rich



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Wulf C. Krueger
 If #gentoo-infra bangs their moms the rest of the community deserves to
 know.  

Oh? What do you do at night with your girlfriend (or boyfriend or yourself)? 
The community deserves to know!

  You have shown to be very attached to this topic, so much so that you've
  just blown this completely out of proportion. There was no foul play
  intended in that conservation
 I was more or less told to fuck off if I don't like the tone.
 This is where I left the channel.

If you can't stand the heat, get out of the kitchen. 

 How will I be able to tell women on LinuxTag 2010 that we do want women
 in Gentoo with such tone in #gentoo-infra?

You might be surprised to hear that I know more women that don't care or would 
laugh at such stuff (albeit possibly laughing more about the immature people 
stating such nonsense) than those who would be offended.

Best regards, Wulf


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Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Ciaran McCreesh
On Sat, 19 Jun 2010 12:54:25 +0200
Ben de Groot yng...@gentoo.org wrote:
 This is a point that deserves more consideration. One of the top
 reasons (as witnessed in forum discussions)

Unfortunately, that's selecting a rather biased audience. The success
of a forum depends upon the number of active posters it has. The number
of active posters it has depends upon how many people need to post
there to get answers to questions, and how many wrong answers have to
be given before the right answer comes up. Thus, by selecting from the
forums, you're picking an audience that likes talking endlessly about
communities, not one that likes to answer a question once, correctly,
and then change things so the question doesn't need to be answered
again.

 Does Gentoo really prefer to keep more sensitive people out instead
 of effectively getting rid of repeat offenders?

All bringing more sensitive people in does is cripples the
distribution's ability to delivery any technical improvements, since
everyone's time is wasted worrying about the whiners. And let's face
it, the sort of people who moan about that kind of thing are going to
find a reason to moan no matter what.

 Think about it. What kind of people would you rather have in Gentoo?

Personally, I'd like to see Gentoo start having the kinds of people who
deliver a better product, not the kinds of people who worry that using
a gender-ambiguous cow as a logo might be offensive.

-- 
Ciaran McCreesh


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Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Dale

Ben de Groot wrote:

On 19 June 2010 09:10, Paweł Hajdan, Jr.phajdan...@gentoo.org  wrote:
   

On 6/19/10 8:43 AM, Patrick Lauer wrote:
 

As long as it doesn't get actively hostile we can continue with a
pretty large amount of friction. Read the archives of this mailing
list if you want to see how much :)
   

I think that is the point. Is just not being actively hostile a success?
I'd say that a really friendly community is much more, and reducing
friction seems to be a good goal to create such a community.

Moreover, we don't just want to get along with ourselves. We want to
encourage other people to join our community. We want to prevent people
more sensitive to the tone (I think it's actually a good thing) from
leaving.

Because we lose their technical contributions as well (if that's the
only thing you care about).
 

This is a point that deserves more consideration. One of the top
reasons (as witnessed in forum discussions) many people are not
getting more involved and volunteering to become developers is the
level of in-fighting and the ineffective way that bullies and other
poisonous people are being dealt with. Does Gentoo really prefer to
keep more sensitive people out instead of effectively getting rid of
repeat offenders?

Think about it. What kind of people would you rather have in Gentoo?

Cheers,
Ben

   


I would like to say this to the list and then I have no plans to say 
anything else.  This is NOT directed at Ben either, just picked this to 
reply to.  I would love to learn how to do some programing and help 
Gentoo.  I been using Gentoo since the 1.4 days.  I'm not a genius and I 
don't even claim to know a lot much less everything.  Thing is, I was 
here several years ago when even this mailing list was basically out of 
control.  Are things better, you dang right they are.  They are hugely 
better.  Are they where they should be, nope.  A lot of progress has 
been made but it still is not like it should be.  If I owned Gentoo and 
it was my pride and joy, I wouldn't tolerate some of the things that are 
said.  Since most people here have jobs, would your boss knowingly allow 
some of the things said here or on private lists to continue, or would 
someone be looking for a job?  I don't want a answer, just some to think 
about the question a bit.  I understand that people here are volunteers 
too.  No need to point that out.  Thing is, it doesn't matter if you 
volunteer or not.  I volunteer for a lot of things locally but I won't 
volunteer for Gentoo.  I just happen to like the OS.  I wouldn't 
continue to volunteer for the local things if I had to deal with some 
things that happen on the lists either.  Again, it has improved a lot or 
I wouldn't be subscribed at all.  My hats off to the ones that got it 
this far.


To Sebastian, the mailing list has improved a lot and there are still 
occasions where things happen that shouldn't.  The changes you want are 
going to be difficult if not impossible.  Make the decision that I made, 
either let things get better over time then join in or if you feel like 
it, try to help change them slowly.  If you expect this to change 
anytime soon, you will only disappoint yourself.  I fear it will 
eventually lead to a lawsuit from somebody then things will change.  
Eventually, someone will go to far and then Gentoo will be at least 
partially on the hook for it and be forced to change.  I'm not saying 
Gentoo would or should lose but the costs of the defense will force a 
change.  Most small organizations like Gentoo can't afford but one bite 
out of that apple.  As some have said in the past, the mailing list and 
such do belong to Gentoo.  Therefore, Gentoo would be accountable for 
its part of what happens on them.  The lawyers will argue that Gentoo 
allowed it to continue and therefore permitted it to happen.  Again, may 
not work but Gentoo would still have to foot the bill to defend itself.


My $0.02 worth for the day and that ain't much.

Dale

:-)  :-)



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Sebastian Pipping
On 06/19/10 19:50, Wulf C. Krueger wrote:
 If #gentoo-infra bangs their moms the rest of the community deserves to
 know.  
 
 Oh? What do you do at night with your girlfriend (or boyfriend or yourself)? 
 The community deserves to know!

My point was about the style of communication in there, not about sex.

I could have said If #gentoo-infra operates in such tone [..]
alternatively.


 You have shown to be very attached to this topic, so much so that you've
 just blown this completely out of proportion. There was no foul play
 intended in that conservation
 I was more or less told to fuck off if I don't like the tone.
 This is where I left the channel.
 
 If you can't stand the heat, get out of the kitchen. 

Or make the kitchen a place to be, right.


 You might be surprised to hear that I know more women that don't care or 
 would 
 laugh at such stuff (albeit possibly laughing more about the immature people 
 stating such nonsense) than those who would be offended.

According to my female source Lena Simon some women seem to rather laugh
about such things with men around and do the opposite in
female-to-female discussions.  We have so few women in Gentoo that that
alone makes me doubt your point.



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Sebastian Pipping
On 06/19/10 19:59, Ciaran McCreesh wrote:
 This is a point that deserves more consideration. One of the top
 reasons (as witnessed in forum discussions)
 
 Unfortunately, that's selecting a rather biased audience. The success
 of a forum depends upon the number of active posters it has. The number
 of active posters it has depends upon how many people need to post
 there to get answers to questions, and how many wrong answers have to
 be given before the right answer comes up. Thus, by selecting from the
 forums, you're picking an audience that likes talking endlessly about
 communities, not one that likes to answer a question once, correctly,
 and then change things so the question doesn't need to be answered
 again.

This may apply to easy and/or 99%-technical problems with a dictator
around.  That's not what we have here.  It's two black-and-white for my
taste, too.


 Does Gentoo really prefer to keep more sensitive people out instead
 of effectively getting rid of repeat offenders?
 
 All bringing more sensitive people in does is cripples the
 distribution's ability to delivery any technical improvements,

Looking at it the other way around: with more sensitive people around,
collaboration would work better potentially leading to less loss of time
and energy and therefore quicker arrival of improvements.


 Think about it. What kind of people would you rather have in Gentoo?
 
 Personally, I'd like to see Gentoo start having the kinds of people who
 deliver a better product, not the kinds of people who worry that using
 a gender-ambiguous cow as a logo might be offensive.

I don't consider that comment respectful.



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Jorge Manuel B. S. Vicetto
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On 19-06-2010 17:40, Richard Freeman wrote:
 On 06/19/2010 01:06 PM, Jorge Manuel B. S. Vicetto wrote:
 On 19-06-2010 16:15, Sebastian Pipping wrote:
 #gentoo-infra is a channel on infra matters.
 The fact that it's developers only doesn't make it a private channel in
 a sense of tone doesn't matter.

 you've failed to notice an important point that others have already
 tried to convey to you - #gentoo-infra is the home of the Gentoo infra
 team. Yes, developers go there to address infra issues on Gentoo, but it
 is the infra team channel and not the channel of every Gentoo developer.
 
 Perhaps he didn't fail to notice this point, but rather he just
 disagrees with it?
 
 The fact is that #gentoo-infra is part of the Gentoo linux distribution.
  It belongs to every Gentoo developer, or at least legally to every
 Gentoo foundation member.  Conduct on this channel reflects on all
 Gentoo developers.

Richard,

that channel is as much part of the Gentoo Linux distribution as
#gentoo-kde, #gentoo-elections, #gentoo-devrel, #gentoo-forums and many
others, including private channels for some teams.
I can assure you that if someone goes to #gentoo-forums and tries to
tell the forums team what tone should be used in that channel, we'll
kindly ask the person to stop or to leave. This is one of the public
and exposed channels and thus we have a tone with that in mind, but
we're not going to set our tone according to the demands of a developer
that is not even part of the team. I can convey similar statements about
#gentoo-userrel, #gentoo-devrel, #gentoo-elections and many others. I've
picked these particular channels as I'm member of these teams, have been
for a while, and these are public channels that try to keep an inviting
tone as they are very exposed to the community.
If someone tried to go to the old userrel private channel and tell the
people in the team how to behave in their backyard, they would likely
get a similar response to that used in #gentoo-infra. What would grant
any non-member of a team the right to demand how the members of the team
should act amongst themselves in their private room?

About the legal right, that isn't true. There are a few misconceptions
in your statement. Even though the Foundation is the body which holds
the Gentoo brand, trademarks and logo, it's not the Foundation that sets
the rules for joining and be part of the Gentoo Developers Community.
Furthermore, being a Gentoo developer doesn't mean you can join any team
you want or that you have a right to go to any #gentoo-* channel. In
case you have any doubt, I can give you a list of quite a few channels
most developers don't have access to.
If you insist, to address the question that access lists for #gentoo-*
channels can be set by Freenode (our main IRC network), you should know
that the only people Freenode will listen to regarding that are the
members of the Freenode Gentoo Group Contacts. The people in that group
were not chosen by the Foundation nor do they respond to it.
Also, please never forget that being part of Gentoo is a privilege and
not a right.

 It really does bother me that everybody is lining up to defend this kind
 of behavior.  If the response had been - sorry, I guess the joking got
 out of hand I'd say, ok, well, let's try to do better but let's all move
 on.  I don't see offensive behavior using Gentoo IDs/IRC Cloaks/media as
 a trivial matter.  It sets the overall tone of the distro, which is what
 this thread is all about.

I'm not defending your-mom jokes nor a harsh tone in Gentoo. I'm
trying to explain the difference between joking amongst friends on your
house and making insulting comments directed towards individual members
or a global community in the public.
The #gentoo channel has had a long time policy of clean language as it
can be and is used by children and it's one of the channels (the one?)
with greater exposure to the community. Many of the comments and jokes
that are common practice and perfectly reasonable on #gentoo-dev would
likely get you a warning in #gentoo. Some #gentoo-* channels impose some
restrictions about valid topics for that channel. The #gentoo-ops
channel topic is Discussion of #gentoo issues. The #gentoo-kde channel
doesn't want PM discussions. So the appropriate tone for each channel
depends of its environment.

 I've heard several devs over the years comment that they love
 contributing to Gentoo, but they'd never put it on their resume.  Who
 can blame them?  I know that if I ever were hiring somebody and they
 pointed out that they were a Gentoo dev, I'd tend to assume that their
 technical knowledge was pretty good but you can be assured I'd do quite
 a bit of digging around to figure out if they're somebody I'd want
 working on my team.

Well, this is an option of every Gentoo developer. It's up to each
member of the community to decide whether they want to publicize their
participation in Gentoo or not. To be 

Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Ciaran McCreesh
On Sat, 19 Jun 2010 20:57:03 +0200
Sebastian Pipping sp...@gentoo.org wrote:
 This may apply to easy and/or 99%-technical problems with a dictator
 around.  That's not what we have here.  It's two black-and-white for
 my taste, too.

No, that's the nice thing about delivering a product based upon
technical merit: most of the time, there are right answers and there
are wrong answers, and careful investigation and good management can
lead to it being determined which is which.

  All bringing more sensitive people in does is cripples the
  distribution's ability to delivery any technical improvements,
 
 Looking at it the other way around: with more sensitive people around,
 collaboration would work better potentially leading to less loss of
 time and energy and therefore quicker arrival of improvements.

Collaboration works when good ideas get kept and bad ideas get dropped.
Collaboration fails when good ideas are rejected because people don't
like who came up with them or the tone in which they were presented, or
when bad ideas are kept around to avoid hurting the feelings of the
people who came up with those ideas.

  Personally, I'd like to see Gentoo start having the kinds of people
  who deliver a better product, not the kinds of people who worry
  that using a gender-ambiguous cow as a logo might be offensive.
 
 I don't consider that comment respectful.

But do you consider it to be correct?

-- 
Ciaran McCreesh


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Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Sebastian Pipping
Ciaran,


On 06/19/10 21:16, Ciaran McCreesh wrote:
 No, that's the nice thing about delivering a product based upon
 technical merit: most of the time, there are right answers and there
 are wrong answers, and careful investigation and good management can
 lead to it being determined which is which.

I think you neglect differences in values.

Say the degree of backwards-compatibility: there's no wrong nor right
without values.  Both sides have pros and cons.


 Collaboration works when good ideas get kept and bad ideas get dropped.
 Collaboration fails when good ideas are rejected because people don't
 like who came up with them

If you had better tone it would be much easier to accept the good among
your ideas.


 or the tone in which they were presented, or
 when bad ideas are kept around to avoid hurting the feelings of the
 people who came up with those ideas.

Saying no politely is hard, not impossible.


 Personally, I'd like to see Gentoo start having the kinds of people
 who deliver a better product, not the kinds of people who worry
 that using a gender-ambiguous cow as a logo might be offensive.

 I don't consider that comment respectful.
 
 But do you consider it to be correct?

No, I don't.  I have said technical is not our main problem many times.

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Ben de Groot
On 19 June 2010 19:50, Wulf C. Krueger w...@mailstation.de wrote:
 If #gentoo-infra bangs their moms the rest of the community deserves to
 know.

 Oh? What do you do at night with your girlfriend (or boyfriend or yourself)?
 The community deserves to know!

Take it somewhere else. We dont want this here.

  You have shown to be very attached to this topic, so much so that you've
  just blown this completely out of proportion. There was no foul play
  intended in that conservation
 I was more or less told to fuck off if I don't like the tone.
 This is where I left the channel.

 If you can't stand the heat, get out of the kitchen.

This is not the kind of attitude we want in Gentoo.

 How will I be able to tell women on LinuxTag 2010 that we do want women
 in Gentoo with such tone in #gentoo-infra?

 You might be surprised to hear that I know more women that don't care or would
 laugh at such stuff (albeit possibly laughing more about the immature people
 stating such nonsense) than those who would be offended.

Sure there are such women. But we also want to extend a welcome to the
other women.

Cheers,
Ben



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Ben de Groot
On 19 June 2010 19:59, Ciaran McCreesh ciaran.mccre...@googlemail.com wrote:
 On Sat, 19 Jun 2010 12:54:25 +0200
 Ben de Groot yng...@gentoo.org wrote:
 This is a point that deserves more consideration. One of the top
 reasons (as witnessed in forum discussions)

 Unfortunately, that's selecting a rather biased audience. The success
 of a forum depends upon the number of active posters it has. The number
 of active posters it has depends upon how many people need to post
 there to get answers to questions, and how many wrong answers have to
 be given before the right answer comes up. Thus, by selecting from the
 forums, you're picking an audience that likes talking endlessly about
 communities, not one that likes to answer a question once, correctly,
 and then change things so the question doesn't need to be answered
 again.

That is an incredibly shortsighted and cynic look at the community.
Keep it off this list.

 Does Gentoo really prefer to keep more sensitive people out instead
 of effectively getting rid of repeat offenders?

 All bringing more sensitive people in does is cripples the
 distribution's ability to delivery any technical improvements, since
 everyone's time is wasted worrying about the whiners

Not at all. Instead of wasting time on flamewars, and people getting
upset and leaving because of the attacks, we'd have a bunch of people
who would know how to work together in a friendly way. That speeds up
the process to come to technical improvements. Once again: keep your
cynic, twisted look off this list. We have no use for it.

 Think about it. What kind of people would you rather have in Gentoo?

 Personally, I'd like to see Gentoo start having the kinds of people who
 deliver a better product, not the kinds of people who worry that using
 a gender-ambiguous cow as a logo might be offensive.

Once again you are derailing the conversation. Nobody brought up
anything about a logo.

It is about whether Gentoo wants to keep around people like you, who
continually attack others, or whether it prefers to have people who
want to work together in a friendlier atmosphere. A smoother
cooperation is in the interest of technical improvements too.

There already is a distro that works like you envision it. It's called
Exherbo. You should try it, you might like it. I would suggest you
spend your time and energy on that, and leave Gentoo to do things the
friendlier way.

Cheers,
Ben



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Ciaran McCreesh
On Sat, 19 Jun 2010 23:03:31 +0200
Ben de Groot yng...@gentoo.org wrote:
 That is an incredibly shortsighted and cynic look at the community.
 Keep it off this list.

I consider that remark disrespectful. By rejecting comments in such an
impolite manner, and without explaining why you think the comment is
incorrect, you are poisoning the development atmosphere and making
Gentoo a hostile place for contributors.

 Not at all. Instead of wasting time on flamewars, and people getting
 upset and leaving because of the attacks, we'd have a bunch of people
 who would know how to work together in a friendly way. That speeds up
 the process to come to technical improvements. Once again: keep your
 cynic, twisted look off this list. We have no use for it.

I would like to know how well that process is working when it comes to
delivering EAPI 4. Or, you know... Anything else for that matter...

 There already is a distro that works like you envision it. It's called
 Exherbo. You should try it, you might like it. I would suggest you
 spend your time and energy on that, and leave Gentoo to do things the
 friendlier way.

That's not very friendly of you. I take it being friendly only applies
to other friendly people, and that the second anyone loses their
friendliness badge all your friends have to jump on them and tell them
to go away?

-- 
Ciaran McCreesh


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Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Patrick Lauer
On 06/19/10 18:20, Sebastian Pipping wrote:
 And never forget, I don't care if you're upset that I filed 35 bugs for
 you.
 If you mean what you say: that's pretty insensitive.

But I honestly don't care how you _feel_ about a bug.
There's a defect. It's a fact. The only way to change it is to work on
fixing it. Feelings have nothing to do with it.

It doesn't matter how polite or gentle you describe a malfunction. It is
and will be a bug. There's no place for emotions when you wish to work
with plain boring facts.

And again, I do not care how _you_ feel about it. Actually I don't have
any preference or emotional connection to most packages. All I care
about is that they (1) install properly out of the box and (2) work
reasonably. So if I have to file eleventy dozen bugs for packages you
maintain ... your fault. Don't leave such a mess. Stop whining and fix
those issues.

Yeah, maybe that's insensitive. Maybe I'm a bit rude. But it'll make you
focus more on doing things properly so I don't even have to bother you
in the first place :) And if everyone does a good job it'll be more
awesome for all of us.



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread Patrick Lauer
On 06/19/10 23:20, Ciaran McCreesh wrote:
 On Sat, 19 Jun 2010 23:03:31 +0200
 Ben de Groot yng...@gentoo.org wrote:
 That is an incredibly shortsighted and cynic look at the community.
 Keep it off this list.
 
 I consider that remark disrespectful. By rejecting comments in such an
 impolite manner, and without explaining why you think the comment is
 incorrect, you are poisoning the development atmosphere and making
 Gentoo a hostile place for contributors.

Eh what?
Ben notices that you're overly negative, and you attack him for noticing
it ... in a thread discussing politeness and all that.

This is pretty hilarious, but maybe this mailinglist is not the place
for wannabe standup comedians.

 Not at all. Instead of wasting time on flamewars, and people getting
 upset and leaving because of the attacks, we'd have a bunch of people
 who would know how to work together in a friendly way. That speeds up
 the process to come to technical improvements. Once again: keep your
 cynic, twisted look off this list. We have no use for it.
 
 I would like to know how well that process is working when it comes to
 delivering EAPI 4. Or, you know... Anything else for that matter...

Quite well, thanks for asking.

 There already is a distro that works like you envision it. It's called
 Exherbo. You should try it, you might like it. I would suggest you
 spend your time and energy on that, and leave Gentoo to do things the
 friendlier way.
 
 That's not very friendly of you. I take it being friendly only applies
 to other friendly people, and that the second anyone loses their
 friendliness badge all your friends have to jump on them and tell them
 to go away?

Being the insensitive person I am (as sping has pointed out quite
nicely) I'd say that you've shown repeatedly that you are not interested
in engaging in a proper discussion. So having some negative karma hit
you shouldn't be unexpected. Now please do as Ben said and leave us
amateurs with our stupid moronic stuff (as you've pointed out multiple
times) to do things wrongly while you have a chance to do them right
over there.

kthxbai,

Patrick

P.S. If you find any sarcasm, irony or similar you can keep it. Maybe
you can put it to good use at last.



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread David Leverton
On Saturday 19 June 2010 22:03:31 Ben de Groot wrote:
 It is about whether Gentoo wants to keep around people [...] who
 continually attack others

Considering the number of attacks directed towards Paludis developers (and 
sometimes users), and lack of corresponding punishment, I can only assume the 
answer is yes.



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread David Leverton
On Saturday 19 June 2010 23:01:33 Patrick Lauer wrote:
 you're actively stepping in the way of moving fists to complain that
 people punch you. Stop doing that.

You mean banning trolls is an invitation for you to snip the trolling and 
publicly accusing me of banning them on a whim?  (excerpt from 
http://www.gentooexperimental.org/~patrick/weblog/archives/2008-03.html#e2008-03-31T20_31_17.txt)

 So things are starting to look quite toasty. The nice paludis people even 
 keep the bad vibes away:

 [17:12:44] *** Mode #paludis +b *...@gentoo/user/FamousToaster by dleverton
 [17:13:11] *** Mode #paludis +b d0pamin...@* by dleverton
 [17:13:15] -* dleverton has kicked fragalot from #paludis (bye bye)
 [17:13:19] -* dleverton has kicked D0pamine from #paludis (bye bye)
 [17:13:35] *** Mode #paludis -o dleverton by dleverton

 followed by

 17:19 rane i'm a gentoo developer relations project member
 17:19 fragalot Hi. :)
 17:20 rane and i want to inform you that if you continue to behave the way 
 you did on #paludis, your  gentoo/user cloak will be 
 removed

 Behaving that way meaning joining the channel and saying Hi ? Wow, that's 
 great. So I must really recommend to users never to go near that place as
 they will have firebreathing dragons on their behind within minutes.  

Or asking for opinions on a technical issue is a form of trolling?

http://www.gentooexperimental.org/~patrick/weblog/archives/2008-05.html#e2008-05-03T22_15_54.txt

There's plenty more, but I don't think it would be productive to try and track 
down everything.



Re: [gentoo-dev] Tone in Gentoo

2010-06-19 Thread David Leverton
On Saturday 19 June 2010 23:05:25 Domen Kožar wrote:
 http://xkcd.com/386/

s/wrong/attacking me in public/ and it might be closer.



Re: [gentoo-dev] Tone in Gentoo

2010-06-18 Thread Sebastian Pipping
Hello.


As some people seem to be interested in examples of out of the line tone
in Gentoo I feel like sharing an example just happened a few minutes ago:

  In #gentoo-infra people are talking about banging each others moms
  right now.  I was told this is normal in there.  As I mentioned it's
  not funny at all I was told that it's not funny to _me_ and that I
  don't have to hang around there if I don't like it.

Now that's tone in Gentoo.  Brilliant.

Good night.




Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-18 Thread Jorge Manuel B. S. Vicetto
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On 19-06-2010 02:25, Sebastian Pipping wrote:
 Hello.
 
 As some people seem to be interested in examples of out of the line tone
 in Gentoo I feel like sharing an example just happened a few minutes ago:
 
   In #gentoo-infra people are talking about banging each others moms
   right now.  I was told this is normal in there.  As I mentioned it's
   not funny at all I was told that it's not funny to _me_ and that I
   don't have to hang around there if I don't like it.
 
 Now that's tone in Gentoo.  Brilliant.

Sebastian,

you're confusing talk and jokes between developers on a particular
private room with tone between members of the global community in public
mediums.
You're also missing an important point that some channels have their own
environment and so one should start by understanding it. Furthermore,
pushing for change and or imposing one's view on an established channel
is not a nice way to deal with the residents of that channel.
Another thing you've just done and should be aware of, is that you chose
to air into the public private conservations. When any Gentoo developer
decides to reveal a private discussion in the core ml or some other
private medium into the general public without the other parties
knowledge and or consent, that developer is abusing the other members'
trust.

You have shown to be very attached to this topic, so much so that you've
just blown this completely out of proportion. There was no foul play
intended in that conservation nor was there any abusive tone between the
involved parties. It may have sounded that way to you, but there was no
doubt for the involved parties.
Please consider that some of the developers in this distribution have
known each other for years and have their own communication code and
style. Don't be too quick judging the other people and as others have
said in this thread, assume others to have the best possible intention
in their messages, until proven otherwise.

 Good night.

Good night.

 Sebastian
 

- -- 
Regards,

Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
Gentoo- forums / Userrel / Devrel / KDE / Elections
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Re: [gentoo-dev] Tone in Gentoo

2010-06-18 Thread Angelo Arrifano
On 19-06-2010 05:20, Jorge Manuel B. S. Vicetto wrote:
 On 19-06-2010 02:25, Sebastian Pipping wrote:
 Hello.
 
 As some people seem to be interested in examples of out of the line tone
 in Gentoo I feel like sharing an example just happened a few minutes ago:
 
   In #gentoo-infra people are talking about banging each others moms
   right now.  I was told this is normal in there.  As I mentioned it's
   not funny at all I was told that it's not funny to _me_ and that I
   don't have to hang around there if I don't like it.
 
 Now that's tone in Gentoo.  Brilliant.
 
 Sebastian,
 
 you're confusing talk and jokes between developers on a particular
 private room with tone between members of the global community in public
 mediums.

I corroborate Jorge, I usually (or used to when there was time) hang
there and #gentoo-infra is like a big family. While I agree there is
sometimes a certain tone in gentoo, #gentoo-infra is for sure *not* an
example.

- Angelo

 You're also missing an important point that some channels have their own
 environment and so one should start by understanding it. Furthermore,
 pushing for change and or imposing one's view on an established channel
 is not a nice way to deal with the residents of that channel.
 Another thing you've just done and should be aware of, is that you chose
 to air into the public private conservations. When any Gentoo developer
 decides to reveal a private discussion in the core ml or some other
 private medium into the general public without the other parties
 knowledge and or consent, that developer is abusing the other members'
 trust.
 
 You have shown to be very attached to this topic, so much so that you've
 just blown this completely out of proportion. There was no foul play
 intended in that conservation nor was there any abusive tone between the
 involved parties. It may have sounded that way to you, but there was no
 doubt for the involved parties.
 Please consider that some of the developers in this distribution have
 known each other for years and have their own communication code and
 style. Don't be too quick judging the other people and as others have
 said in this thread, assume others to have the best possible intention
 in their messages, until proven otherwise.
 
 Good night.
 
 Good night.
 
 Sebastian
 
 



Re: [gentoo-dev] Tone in Gentoo

2010-06-18 Thread Jeremy Olexa

On 06/18/2010 09:25 PM, Sebastian Pipping wrote:


   In #gentoo-infra snip


#gentoo-infra is a private channel and you don't have to be in there. No 
public community members/users are in there. The tone can be anything 
that is acceptable to the normal inhabitants of said channel.


This topic is old and I haven't said anything in the thread until now 
because I didn't have anything to contribute and it looks like you don't 
either. =/


On a final note, no wonder third parties claim[1] that Gentoo Developers 
have an affinity for in-fighting between members. I *strongly* feel that 
instead of threads like this, people can, and should be, leading by 
example and recruiting people that show similar feelings. As Patrick 
said[2], back to bug fixing and using time wisely.


-Jeremy

[1]: http://distrowatch.com/dwres.php?resource=major
[2]: 
http://archives.gentoo.org/gentoo-dev/msg_1c5e5274c6b6cfc2d3683f51c3556a15.xml




Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Paweł Hajdan, Jr.
On 6/17/10 3:13 AM, Ben de Groot wrote:
 There was a mostly silent agreement between some teams, [...]
 This is very worrying. Such things should never be a silent agreement.
 This needs to be open and transparent. This is policy that needs to be
 explicit.

+100

I think we should pay more attention to documenting important policies.
It just happens too often when people are confused by something, and
then somebody pops up and says it's obvious, see our unstated policy.

This is not to be understood as an attempt to policy everything. No. I'd
prefer to have less policies, but well documented and agreed on by
everybody.

Paweł



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Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Ciaran McCreesh
On Thu, 17 Jun 2010 02:32:51 +0200
Sebastian Pipping sp...@gentoo.org wrote:
 I wouldn't feel to bad if Gentoo is widely recognized as the
 distribution with the most friendly community around in 2011.

Wouldn't you rather it be recognised as the distribution with the best
product?

-- 
Ciaran McCreesh


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Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Auke Booij
On Thu, Jun 17, 2010 at 11:51 AM, Ciaran McCreesh
ciaran.mccre...@googlemail.com wrote:
 On Thu, 17 Jun 2010 02:32:51 +0200
 Sebastian Pipping sp...@gentoo.org wrote:
 I wouldn't feel to bad if Gentoo is widely recognized as the
 distribution with the most friendly community around in 2011.

 Wouldn't you rather it be recognised as the distribution with the best
 product?

Wouldn't you agree that unless you're a genius who can understand the
entire system upfront with just the bit of documentation out there,
the support given, in this case by the community, is part of the
product?



Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Dale

Ciaran McCreesh wrote:

On Thu, 17 Jun 2010 02:32:51 +0200
Sebastian Pippingsp...@gentoo.org  wrote:
   

I wouldn't feel to bad if Gentoo is widely recognized as the
distribution with the most friendly community around in 2011.
 

Wouldn't you rather it be recognised as the distribution with the best
product?

   


LOL  I thought that was already the case.  I just couldn't help but say 
that.


Dale

:-)  :-)



Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Ciaran McCreesh
On Thu, 17 Jun 2010 11:58:21 +0200
Auke Booij a...@tulcod.com wrote:
 Wouldn't you agree that unless you're a genius who can understand the
 entire system upfront with just the bit of documentation out there,
 the support given, in this case by the community, is part of the
 product?

No. The community is what you fall back on when the product (of which
the documentation is an important part) fails.

The goal of the community should be to improve the product, not to
perpetuate itself.

-- 
Ciaran McCreesh


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Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Angelo Arrifano
On 17-06-2010 11:51, Ciaran McCreesh wrote:
 On Thu, 17 Jun 2010 02:32:51 +0200
 Sebastian Pipping sp...@gentoo.org wrote:
 I wouldn't feel to bad if Gentoo is widely recognized as the
 distribution with the most friendly community around in 2011.
 
 Wouldn't you rather it be recognised as the distribution with the best
 product?
 

When I read that, the first question that was raised on me was:
- The best product for what, whom?
We can't simply put all possible Gentoo applications and users in one bag.

Is it really good to think on Gentoo as a product? Can we do like Apple
and treat our users like crap while still making them use our product?
*No!*
Unless we provide locking, GNU/Linux users will always have a choice.
That choice can be to join the Gentoo community, or leave it.

- Angelo



Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Angelo Arrifano
On 17-06-2010 12:08, Angelo Arrifano wrote:
 On 17-06-2010 11:51, Ciaran McCreesh wrote:
 On Thu, 17 Jun 2010 02:32:51 +0200
 Sebastian Pipping sp...@gentoo.org wrote:
 I wouldn't feel to bad if Gentoo is widely recognized as the
 distribution with the most friendly community around in 2011.

 Wouldn't you rather it be recognised as the distribution with the best
 product?

 
 When I read that, the first question that was raised on me was:
 - The best product for what, whom?
 We can't simply put all possible Gentoo applications and users in one bag.
 
 Is it really good to think on Gentoo as a product? Can we do like Apple
 and treat our users like crap while still making them use our product?
 *No!*
 Unless we provide locking, GNU/Linux users will always have a choice.
 That choice can be to join the Gentoo community, or leave it.
 
 - Angelo
 

I apologize for replying to self but I felt we should all remember *what
is Gentoo*. Or at least what it used to be..

http://www.gentoo.org/main/en/about.xml

What is Gentoo?

Gentoo is a free operating system based on either Linux or FreeBSD that
can be automatically optimized and customized for just about any
application or need. Extreme configurability, performance and a
top-notch user and developer community are all hallmarks of the Gentoo
experience.

(...)

*Of course, Gentoo is more than just the software it provides. It is a
community built around a distribution* which is driven by more than 300
developers and thousands of users. The distribution project provides the
means for the users to enjoy Gentoo: documentation, infrastructure
(mailinglists, site, forums ...), release engineering, software porting,
quality assurance, security followup, hardening and more.




Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Ciaran McCreesh
On Thu, 17 Jun 2010 12:08:05 +0200
Angelo Arrifano mik...@gentoo.org wrote:
 That choice can be to join the Gentoo community, or leave it.

The choice can be to use Gentoo, or not use Gentoo.

If using Gentoo means being required to use bugzilla, the mailing
lists, forums and IRC, then Gentoo has huge scalability problems.
Providing one on one support takes an awful lot of manpower; the goal
should be to improve the distribution so that most people don't
encounter many bugs and can get all the support they need from the
documentation.

Thus things like GLEP 42 news items: they're a way of avoiding having
thousands of users running to get support because they don't know what
to do when a large change happens. If you think the community's the
important part, you'd do the opposite: you'd not provide upfront
instructions, and would instead see big changes as an opportunity to
persuade more users to participate in the community by trying to help
each other.

-- 
Ciaran McCreesh


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Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Angelo Arrifano
On 17-06-2010 12:08, Ciaran McCreesh wrote:
 On Thu, 17 Jun 2010 11:58:21 +0200
 Auke Booij a...@tulcod.com wrote:
 Wouldn't you agree that unless you're a genius who can understand the
 entire system upfront with just the bit of documentation out there,
 the support given, in this case by the community, is part of the
 product?
 
 No. The community is what you fall back on when the product (of which
 the documentation is an important part) fails.
 
 The goal of the community should be to improve the product, not to
 perpetuate itself.
 

Sounds like we need to nuke our forums (oh wait..), nuke our IRC
channels and create a direct phone line for end-user support.

- Angelo



Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Angelo Arrifano
On 17-06-2010 12:17, Ciaran McCreesh wrote:
 On Thu, 17 Jun 2010 12:08:05 +0200
 Angelo Arrifano mik...@gentoo.org wrote:

I had some text written here. Why did you just remove it like this? Next
time, please write some kind of marker (...) to tell you did crop some
text.

 That choice can be to join the Gentoo community, or leave it.
 
 The choice can be to use Gentoo, or not use Gentoo.
 
 If using Gentoo means being required to use bugzilla, the mailing
 lists, forums and IRC, then Gentoo has huge scalability problems.

I believe using Gentoo means reading the handbook, read forums, bugs and
learn from them.. That's what I felt when I read the Gentoo philosophy
for the first time.

 Providing one on one support takes an awful lot of manpower; the goal
 should be to improve the distribution so that most people don't
 encounter many bugs and can get all the support they need from the
 documentation.

Are we trying to make Gentoo some kind of ubuntu?
 
 Thus things like GLEP 42 news items: they're a way of avoiding having
 thousands of users running to get support because they don't know what
 to do when a large change happens. If you think the community's the
 important part, you'd do the opposite: you'd not provide upfront
 instructions, and would instead see big changes as an opportunity to
 persuade more users to participate in the community by trying to help
 each other.
 

- Angelo,

PS: I'm exceeding my email bulk-reply quotas for today. I don't want to
flood the mailing list so I'll step back and leave other people express
their opinion.



Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Sebastian Pipping
On 06/17/10 05:24, Jeroen Roovers wrote:
 Well, apart from explaining technical stuff[1] as in the example above,
 we could obviously explain how our developers work, how much most of
 them get payed for doing that, inform users of our services what they
 can and cannot expect to get.

It sounds a bit like if we explained ourselves we could continue as is
instead of improving processes on our side.  Maybe it would improve the
whole situation a bit but it pushes away resposibility to others and it
wouldn't help developer to developer conflicts either.  Maybe we can
still make use of that idea.

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Sebastian Pipping
Ciaran,


the mindset I hear in your mail sounds a lot more like (my understanding
of) Exherbo than Gentoo.

I would appreciate if you stayed on topic which is improving tone in
Gentoo.  Thanks.

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-17 Thread Jeroen Roovers
On Thu, 17 Jun 2010 14:20:34 +0200
Sebastian Pipping sp...@gentoo.org wrote:

 On 06/17/10 05:24, Jeroen Roovers wrote:
  Well, apart from explaining technical stuff[1] as in the example
  above, we could obviously explain how our developers work, how much
  most of them get payed for doing that, inform users of our services
  what they can and cannot expect to get.
 
 It sounds a bit like if we explained ourselves we could continue as is
 instead of improving processes on our side.  Maybe it would improve
 the whole situation a bit [... ]

Faced with users with little bug analysis/bug reporting/problem solving
skills who merely exclaim that something is wrong, there's obviously a
need to explain some of the basics. I guess that's not what this thread
was initially about. :)

 [ ...] but it pushes away resposibility to
 others and it wouldn't help developer to developer conflicts either.
 Maybe we can still make use of that idea.

I didn't intend to touch upon the subject of conflicts between
developers and I am not going to. What you set out to discuss was the
tone developers use that might scare away new users/developers. 



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Paweł Hajdan, Jr.
On 6/16/10 5:33 AM, Sebastian Pipping wrote:
 As I have heard there are people not joining Gentoo because the
 atmosphere in Gentoo is lacking respect and empathy.

This is really sad. And the kind of people who value that often make
good developers if they also have good technical skills.

 I have searched a few places for rules on tone,

I believe one can't solve this problem by using rules.

  - With these Code of Conduct rules in place how come DevRel
is not publicly reminding of these rules where necessary?

I think the initiative is on the offended person's side. If a developer
is being aggressive and needlessly argumentative towards other people,
that's clearly a misconduct. Similarly for aggressive users.

 Could it be we expect perfection from each other instead seeking to
 understand and complement each other?

That might be a part of it.

 What can we do to make Gentoo a friendlier community?

We need leadership. I remember very well when the leader of one of the
Gentoo projects I participate in reminded me to always say thanks to
people who are helping us on Bugzilla. A small thing, but wasn't he right?

I believe it's the project leaders and the Council who ultimately set
the tone.

Paweł



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Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Angelo Arrifano
On 16-06-2010 18:39, Paweł Hajdan, Jr. wrote:
 On 6/16/10 5:33 AM, Sebastian Pipping wrote:
 As I have heard there are people not joining Gentoo because the
 atmosphere in Gentoo is lacking respect and empathy.

You are not the only one hearing that. If we jump over our own fences,
that will be much more visible.
 
 This is really sad. And the kind of people who value that often make
 good developers if they also have good technical skills.
 
 I have searched a few places for rules on tone,
 
 I believe one can't solve this problem by using rules.
 
  - With these Code of Conduct rules in place how come DevRel
is not publicly reminding of these rules where necessary?
 
 I think the initiative is on the offended person's side. If a developer
 is being aggressive and needlessly argumentative towards other people,
 that's clearly a misconduct. Similarly for aggressive users.
 
 Could it be we expect perfection from each other instead seeking to
 understand and complement each other?
 
 That might be a part of it.
 
 What can we do to make Gentoo a friendlier community?
 
 We need leadership. I remember very well when the leader of one of the
 Gentoo projects I participate in reminded me to always say thanks to
 people who are helping us on Bugzilla. A small thing, but wasn't he right?

Damn right. Motivation is something that is very easy to lose. If we
developers don't show users that we appreciate their contributions (even
when we don't), we risk losing potential contributions in the future.

I've seen some bugs [sorry no references right now] where some
developers point out facts in a *very* aggressive way. Even when what
they have to say is true, they will scare away people. Is this what we want?
I understand there are a lot of factors that leads into a aggressive
response: private life, karma, the persistence of people doing things
*wrong*, etc.. we are humans after all. But if such behavior is the rule
instead of the exception, then I believe something is wrong and devrel
should be brought into attention.

- Angelo
 
 I believe it's the project leaders and the Council who ultimately set
 the tone.
 
 Paweł
 




Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Sebastian Pipping
On 06/16/10 07:43, Jeroen Roovers wrote:
 That's a conclusion first, then a premise?

Tone is not a strength of Gentoo is my own obserservation.
Please be more verbose - I fail to understand the core of your question.


  - How come tone is so rough when we actually meant to be
a friendly community?  Has it always been that way?
 
 What are you referring to? forums.g.o? bugs.g.o? #gentoo? Who, where,
 when, what channel, thread?

I have oberved this in #gentoo, in the forums and basically every thread
releated to Python 3 - that topic seams to be a heat bomb.  Are links to
concrete threads really necessary?  I'm afraid we'll be arguing about
that very case and justifications for this and that sentence then.  My
concern are all threads together.


  - With these Code of Conduct rules in place how come DevRel
is not publicly reminding of these rules where necessary?
 
 When did you point this out to devrel?

I have previously contacted DevRel with concerns about their inactivity
even with cases happening.  I have not asked for specific actions on the
mailing list, though.

I agree with antarus that it shouldn't be the job of just DevRel to
demand friendly tone on communication mediums but the job of everyone
involved.


 Being probably guilty of all of the above, I'd say it would help if the
 Gentoo users would file GOOD bug reports,

As I understand you say that bad bug reports make it hard for you to
stay friendly.  Correct?  Any ideas what we could do on our end to
improve the situation?

Best,



Sebastian





Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Sebastian Pipping
Angelo,


On 06/16/10 19:07, Angelo Arrifano wrote:
 I've seen some bugs [sorry no references right now] where some
 developers point out facts in a *very* aggressive way.

bug replies, yes!  I remember replies like

  you obviously have no clue how xzz works

from developer to developer on a bug (though that's a case of infighting
not insulting users.)

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Sebastian Pipping
Pawel,


On 06/16/10 18:39, Paweł Hajdan, Jr. wrote:
 I have searched a few places for rules on tone,
 
 I believe one can't solve this problem by using rules.

any ideas what could help?


 We need leadership. I remember very well when the leader of one of the
 Gentoo projects I participate in reminded me to always say thanks to
 people who are helping us on Bugzilla. A small thing, but wasn't he right?

Yes.  Giving credit where possible comes to my mind, too.
Back when I was new to Gentoo I wondered if giving credit to others is
really not done in Gentoo ..

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Steve Dibb

On 06/16/2010 04:47 PM, Sebastian Pipping wrote:

Pawel,


On 06/16/10 18:39, Paweł Hajdan, Jr. wrote:
   

I have searched a few places for rules on tone,
   

I believe one can't solve this problem by using rules.
 

any ideas what could help?
   


Well, I'm all about practical ideas, but they take manpower, and I'm 
already pushing too much workload as it is, blah blah blah .. but ..


It seems to me that it's easier to respect everyone's work once you get 
to know them better.  So, I say, bring back developer profiles like we 
used to have on GMN.  I know dabbott's been doing some podcasts, and 
those are cool.


So, yah, my simple idea is just to get to know the devs. :)

Steve



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Jorge Manuel B. S. Vicetto
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On 16-06-2010 16:39, Paweł Hajdan, Jr. wrote:
 On 6/16/10 5:33 AM, Sebastian Pipping wrote:
  - With these Code of Conduct rules in place how come DevRel
is not publicly reminding of these rules where necessary?
 
 I think the initiative is on the offended person's side. If a developer
 is being aggressive and needlessly argumentative towards other people,
 that's clearly a misconduct. Similarly for aggressive users.

There is a common misconception here that I feel the need to address. It
was never the direct responsibility of the Developer Relations team to
police the communication mediums nor was it assigned the
responsibility to enforce the CoC.
The enforcement of the CoC was orginally assigned to the Proctors
Project. When that project ended, that responsibility was not
specifically assigned to any other project.
Users and developers should be aware that the Developer Relations team
besides taking care of the HR side of Gentoo, including the recruitment
and retirement of developers, is responsible for mediation between
developers (only developers) and may take disciplinary actions when
developers misbehave, usually by request of another developer or team.
The responsibility of mediation between users and developers, as well as
the review of abusive behaviour by users has been assigned to the User
Relations team for quite a few years now.
There was a mostly silent agreement between some teams, including
DevRel, UserRel, Council and Trustees, that after the Proctors project
was terminated, the enforcement of the CoC, including any moderation or
banning actions, would fall to the UserRel team.

 What can we do to make Gentoo a friendlier community?
 
 We need leadership. I remember very well when the leader of one of the
 Gentoo projects I participate in reminded me to always say thanks to
 people who are helping us on Bugzilla. A small thing, but wasn't he right?
 
 I believe it's the project leaders and the Council who ultimately set
 the tone.

Leadership can help by making people focus on goals, promoting shared
views and make developers less likely to get entangled on flame wars.
However, even though those with more prominent roles like project
leaders and council members have an extra responsibility as their
actions have greater exposure, it's critical that all members of the
community realize that it's up to each and every one of us to set the
tone. One of the goals of the CoC was to make it clear that every single
one of us affects the tone of the community and that each of us can and
should make an effort to promote a better tone that will ultimately lead
to a friendlier community.

 Paweł
 

- -- 
Regards,

Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
Gentoo- forums / Userrel / Devrel / KDE / Elections
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Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Jorge Manuel B. S. Vicetto
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On 16-06-2010 05:03, Alec Warner wrote:
 On Tue, Jun 15, 2010 at 8:33 PM, Sebastian Pipping sp...@gentoo.org wrote:
 Could it be we expect perfection from each other instead seeking to
 understand and complement each other?  What can we do to make Gentoo a
 friendlier community?
 
 I haven't seen the crazy crap on the lists that was present in
 2007-2008 so I'm actually fairly happy with the current style.  I'd
 love to throw around more compliments but I tend to compliment people
 by using their software and sending them patches...or making fun of
 them on IRC, either way.

Sebastian, I understand your concern, but as Alec puts it, we have gone
a long way since the 2007-2008 low regarding this type of behaviour.
I'm not advocating that communication in Gentoo mediums has become
perfect, but I don't see all the rudeness and lack of respect and
empathy that you see, not in a global manner.
There are a few cases where people could and should improve their
behaviour, but let's not forget we're a technical community and so it's
imho an illusion to expect us to have a hugs and kisses tone. But yes,
everyone participating in Gentoo mediums should strive to be courteous,
respectful and promote debates on ideas.

 Thanks for your interest,



 Sebastian


 [1] http://www.gentoo.org/main/en/contract.xml
 [2] http://www.gentoo.org/proj/en/council/coc.xml
 [3] http://www.gentoo.org/main/en/philosophy.xml


 

- -- 
Regards,

Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
Gentoo- forums / Userrel / Devrel / KDE / Elections
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Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Sebastian Pipping
Jorge,


On 06/17/10 02:01, Jorge Manuel B. S. Vicetto wrote:
 There was a mostly silent agreement between some teams, including
 DevRel, UserRel, Council and Trustees, that after the Proctors project
 was terminated, the enforcement of the CoC, including any moderation or
 banning actions, would fall to the UserRel team.

Why on the UserRel team?  Am I missing obvious things?


 Leadership can help by making people focus on goals, promoting shared
 views and make developers less likely to get entangled on flame wars.
 However, even though those with more prominent roles like project
 leaders and council members have an extra responsibility as their
 actions have greater exposure, it's critical that all members of the
 community realize that it's up to each and every one of us to set the
 tone. One of the goals of the CoC was to make it clear that every single
 one of us affects the tone of the community and that each of us can and
 should make an effort to promote a better tone that will ultimately lead
 to a friendlier community.

Well said.

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Sebastian Pipping
Jorge,


On 06/17/10 02:14, Jorge Manuel B. S. Vicetto wrote:
 Sebastian, I understand your concern, but as Alec puts it, we have gone
 a long way since the 2007-2008 low regarding this type of behaviour.
 I'm not advocating that communication in Gentoo mediums has become
 perfect, but I don't see all the rudeness and lack of respect and
 empathy that you see, not in a global manner.

maybe is has been worse, maybe other projects do worse.
I have been to IRC channels of other distros and went away quickly, yes.

Still: I use Gentoo for about a year; during that year I have seen many
cases.


 There are a few cases where people could and should improve their
 behaviour, but let's not forget we're a technical community and so it's
 imho an illusion to expect us to have a hugs and kisses tone.

I was expecting someone to bring up hugs and kisses as you say.
In my impression other technical projects do much better in that regard
so it doesn't seem impossible.  KDE and Xiph come to my mind: they do
better.  Our low number of female developers could also be an indicator
for the atmosphere in here.

I wouldn't feel to bad if Gentoo is widely recognized as the
distribution with the most friendly community around in 2011.

Best,



Sebastian



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Jorge Manuel B. S. Vicetto
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 17-06-2010 00:17, Sebastian Pipping wrote:
 Jorge,
 
 
 On 06/17/10 02:01, Jorge Manuel B. S. Vicetto wrote:
 There was a mostly silent agreement between some teams, including
 DevRel, UserRel, Council and Trustees, that after the Proctors project
 was terminated, the enforcement of the CoC, including any moderation or
 banning actions, would fall to the UserRel team.
 
 Why on the UserRel team?  Am I missing obvious things?

Because the CoC is about communication on Gentoo mediums and that
involves our global community. One of the roles and goals of the User
Relations project is to mediate between users and developers.
Prior to the Proctors project and in most cases after the Proctors were
dissolved, it has fall into a UserRel member to intervene on the MLs
when a flame war burst and it's to UserRel that abusive behaviour in the
communication channels is being reported, mostly by users, and even
appeals about decisions made by moderators of other forums are being sent.

- -- 
Regards,

Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org
Gentoo- forums / Userrel / Devrel / KDE / Elections
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Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Ben de Groot
On 17 June 2010 02:01, Jorge Manuel B. S. Vicetto
jmbsvice...@gentoo.org wrote:
 On 16-06-2010 16:39, Paweł Hajdan, Jr. wrote:
 On 6/16/10 5:33 AM, Sebastian Pipping wrote:
  - With these Code of Conduct rules in place how come DevRel
    is not publicly reminding of these rules where necessary?

 I think the initiative is on the offended person's side. If a developer
 is being aggressive and needlessly argumentative towards other people,
 that's clearly a misconduct. Similarly for aggressive users.

 There is a common misconception here that I feel the need to address. It
 was never the direct responsibility of the Developer Relations team to
 police the communication mediums nor was it assigned the
 responsibility to enforce the CoC.

DevRel is repsonsible for solving conflicts between developers.
Apparently I am not the only one who expects DevRel to take an active
role in enforcing the CoC, at least where it concerns inter-developer
relations. If this is not DevRel's task, then this should be made
explicit.

 There was a mostly silent agreement between some teams, including
 DevRel, UserRel, Council and Trustees, that after the Proctors project
 was terminated, the enforcement of the CoC, including any moderation or
 banning actions, would fall to the UserRel team.

This is very worrying. Such things should never be a silent agreement.
This needs to be open and transparent. This is policy that needs to be
explicit.

Cheers,
Ben



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Jacob Godserv
On Wed, Jun 16, 2010 at 20:14, Jorge Manuel B. S. Vicetto
jmbsvice...@gentoo.org wrote:
 There are a few cases where people could and should improve their
 behaviour, but let's not forget we're a technical community and so it's
 imho an illusion to expect us to have a hugs and kisses tone. But yes,
 everyone participating in Gentoo mediums should strive to be courteous,
 respectful and promote debates on ideas.

I agree that we need to be courteous, respectful and promote debates
on ideas, but I disagree that we have to accept subtle opposites
because the topic might be touchy.

I'm somewhat confused about why there can't be a team of people who
moderate the mailing list. That solution seems effective for most
other Internet communities. Is it a question of manpower?

-- 
Jacob

For then there will be great distress, unequaled
from the beginning of the world until now — and never
to be equaled again. If those days had not been cut
short, no one would survive, but for the sake of the
elect those days will be shortened.

Are you ready?



Re: [gentoo-dev] Tone in Gentoo

2010-06-16 Thread Jeroen Roovers
On Thu, 17 Jun 2010 00:14:28 +0200
Sebastian Pipping sp...@gentoo.org wrote:

 On 06/16/10 07:43, Jeroen Roovers wrote:
  That's a conclusion first, then a premise?
 
 Tone is not a strength of Gentoo is my own obserservation.
 Please be more verbose - I fail to understand the core of your
 question.

I was responding two the two previous (quoted) paragraphs:


1 Tone is currently not a strength of Gentoo.

2 As I have heard there are people not joining Gentoo because the
2 atmosphere in Gentoo is lacking respect and empathy.

and the question was whether the atmosphere in Gentoo is lacking
respect and empathy(2) equals bad tone(1), whereby the latter
paragraph(the premise) serves to prove the former (the conclusion). In
my humble opinion, a lack of respect or a lack of empathy is not the
same as bad tone. Whereby I take bad tone to mean is communicating
in a bad, possibly malicious way, like condescending or scathing in
nature. I guess bad communication could result from a lack of respect,
but that presupposes a history between the parties that do not show
each other respect.

A lack of empathy is something that really does bite us, as is already
explained by Roy, with his three cause of cumulative misunderstanding.
There's a language barrier, English is *not* the easiest language to
bring an unmistakable point across in, and on top of that there is a
problem, between people from different nations, of different sexes and
of different ages.

I'd say there is yet a fourth cause, which is that the Internet (that
thing appearing on your computer screen) offers far fewer moral
handholds than your typical brick-and-mortar environment with real
people in them.

 I have oberved this in #gentoo, in the forums and basically every
 thread releated to Python 3 - that topic seams to be a heat bomb.
 Are links to concrete threads really necessary?  I'm afraid we'll be
 arguing about that very case and justifications for this and that
 sentence then.  My concern are all threads together.

That's not much of an example.

 I agree with antarus that it shouldn't be the job of just DevRel to
 demand friendly tone on communication mediums but the job of everyone
 involved.

Well, on top of that, devrel already tried that once, and I think it
didn't work.

 As I understand you say that bad bug reports make it hard for you to
 stay friendly.  Correct?

No, it is difficult to write a good response to any bug report. If you
need to write a response at all, the report is probably so bad it needs
to be closed (perhaps to be reopened later). A bad bug report takes more
time to wrangle than a good one, so the more bad bug reports, the
longer you need to wrangle them and the less time you have to
elaborate, inform, help or thank the reporters. Bad bug reports do make
me hesitantly find ways to say more with less, which some reporters
might find rude. It still isn't very obvious to me when I might behave
badly in someone else's view, but I do respond to such concerns when
they are raised (and take even more time to either defend my view or to
change the Summary around or to request more specific information or
output pertaining to a changed description).

 Any ideas what we could do on our end to improve the situation?

Well, apart from explaining technical stuff[1] as in the example above,
we could obviously explain how our developers work, how much most of
them get payed for doing that, inform users of our services what they
can and cannot expect to get.


 jer


[1] We have a couple of pretty good guides[2][3] about using
bugzilla.g.o, but I suspect bug reporters who report badly tend to be
the same people who skip a three page lecture on how to report bugs.

[2] http://www.gentoo.org/doc/en/bugzilla-howto.xml the official
thing, as referred to on https://bugzilla.gentoo.org/.
[3] http://www.gentoo.org/proj/en/qa/bug-wranglers/index.xml the
guide for bug-wranglers slash project page.



Re: [gentoo-dev] Tone in Gentoo

2010-06-15 Thread Mike Frysinger
sounds like something that should be on gentoo-project
-mike



Re: [gentoo-dev] Tone in Gentoo

2010-06-15 Thread Alec Warner
On Tue, Jun 15, 2010 at 8:33 PM, Sebastian Pipping sp...@gentoo.org wrote:
 Hello!


 Tone is currently not a strength of Gentoo.

 As I have heard there are people not joining Gentoo because the
 atmosphere in Gentoo is lacking respect and empathy.

 I have searched a few places for rules on tone, looking at the Gentoo
 Social Contract [1], the Code of Conduct [2] and the Philosophy of
 Gentoo [3].  In a way the Code of Conduct defines what good and bad
 behavior is.  The term Acceptable behaviour may make sense as a
 counterpart to Unacceptable behaviour but feels like what you can get
 away with to me anyhow.

We had enumerated bad behavior in the past and people walked the line
(Ciaran is a good example; but there were others.)
We had a rather open policy where DevRel had leeway to 'take necessary
action' and community members cried out for abuse due to lack of
transparency.
We had COC enforcers that would attempt to moderate mailing list traffic.

I don't think any of these were a raging success.  I like the open
policy one because I think it makes DevRel's job easier and the buck
needs to stop somewhere.  Here is a hint; if you want to stay on as a
developer; don't piss of HR (or infra, or probably a number of other
groups that could make your life hell.)


 What is surprising me:

  - How come tone is so rough when we actually meant to be
   a friendly community?  Has it always been that way?

I don't see the tone as tough; but you have to understand that I work
with a bunch of socially inept engineers on a daily basis.  People
writing dumb crap in email is something that happens every day.  I
think a lot of the 'bad' threads people just reply to email every 5-10
minutes (I used to do this years ago...)  Stop reading email that
often.  Reply to a thread once a day.  If you need to converse in real
time you can use jabber or irc or whatever.  You tend to reach a
logical consensus quicker over chat than over email.

Avoid people you know you interact badly with.  Do Not Feed The
Trolls.  I remember at work often I'd be dragged into a thread with
one of the Ganeti guys; he would complain about how cfengine was
awesome and puppet was crap.  I tended to stop replying to that guy
when that subject came up (he is a nice fellow; but holy lord the
puppet vs cfengine debate could rage forever.)


  - With these Code of Conduct rules in place how come DevRel
   is not publicly reminding of these rules where necessary?

Probably because DevRel is small.  If the community expects people to
act a certain way I'd expect 'the community' to call people on it; not
necessarily just DevRel.


 Could it be we expect perfection from each other instead seeking to
 understand and complement each other?  What can we do to make Gentoo a
 friendlier community?

I haven't seen the crazy crap on the lists that was present in
2007-2008 so I'm actually fairly happy with the current style.  I'd
love to throw around more compliments but I tend to compliment people
by using their software and sending them patches...or making fun of
them on IRC, either way.


 Thanks for your interest,



 Sebastian


 [1] http://www.gentoo.org/main/en/contract.xml
 [2] http://www.gentoo.org/proj/en/council/coc.xml
 [3] http://www.gentoo.org/main/en/philosophy.xml





Re: [gentoo-dev] Tone in Gentoo

2010-06-15 Thread Jeroen Roovers
On Wed, 16 Jun 2010 05:33:27 +0200
Sebastian Pipping sp...@gentoo.org wrote:

 Tone is currently not a strength of Gentoo.
 
 As I have heard there are people not joining Gentoo because the
 atmosphere in Gentoo is lacking respect and empathy.

That's a conclusion first, then a premise?

 I have searched a few places for rules on tone, looking at the Gentoo
 Social Contract [1], the Code of Conduct [2] and the Philosophy of
 Gentoo [3].  In a way the Code of Conduct defines what good and bad
 behavior is.  The term Acceptable behaviour may make sense as a
 counterpart to Unacceptable behaviour but feels like what you can
 get away with to me anyhow.

  - How come tone is so rough when we actually meant to be
a friendly community?  Has it always been that way?

What are you referring to? forums.g.o? bugs.g.o? #gentoo? Who, where,
when, what channel, thread?

  - With these Code of Conduct rules in place how come DevRel
is not publicly reminding of these rules where necessary?

When did you point this out to devrel?

 Could it be we expect perfection from each other instead seeking to
 understand and complement each other?  What can we do to make Gentoo a
 friendlier community?

Being probably guilty of all of the above, I'd say it would help if the
Gentoo users would file GOOD bug reports, and would know when to use
forums.g.o instead, but since I don't know what you are really
referring to, I decline to answer that one. :)


Regards,
 jer