Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-06 Thread Holly Bostick
Matt Randolph schreef:
 Holly Bostick wrote:
 
 Matt Randolph schreef:
 
 
 I don't think Knoppix really has an administrator.  It really is
  an enduser only flavour of Linux.  It's sort of a fire and 
 forget distro.  Sure, someone had to go to a lot of trouble to 
 get it set up just right in the first place, but once that was 
 done it can perform reliably without further administrative 
 intervention.  The enduser not only probably won't set the root 
 password, the enduser doesn't even need to know that it is unset.
  Or even that a root account exists!
 
 
 
 Interesting. But again, *someone* had to administer the system to 
 set it up so that a user could be 'pure'.
 
 
 It sounds like we are in agreement on this point.  We both state that
  someone had (past tense) to administer the system... at some point 
 in time.  We also both state (or imply) that the enduser doesn't take
  up the role of administrator.  Is it possible to have any sort of 
 computer that hasn't felt the effects of an administrator?  Of course
  not.  Any device of any significant complexity can only exist by the
  labors of some knowledgeable persons.  I don't think anyone is 
 trying to say the opposite.
 
 But does the Knoppix user's system have an administrator NOW?  I say
  it does not.  It has been configured by an admin... heck, the OS was
  installed to it's filesystem by an admin...  but there is no admin 
 looking over the shoulder of the Knoppix user.

Right so here's a real-world problem, from elsewhere on this list
(authorization failure when sending email)

 Matthew Lee schreef:
 I've tried every combination of kmail settings available, no joy. 
 I've reemerged all the software that --depclean removed, no joy. 
 I've reemerged kmail, no joy.  I've reemerged ssmtp, no joy. 
 However, I think ssmtp, or something associated with it is the 
 problem.  But what I haven't a clue.  Is there another simple 
 mail transfer agent I could try.  I don't need anything fancy it's
  just a laptop connected to the lab DHCP server.
 

Since this issue seems to revolve around programs also available to
Knoppix (and likely also being used under Knoppix), it's probably a
valid example.

So you've got a user who is unable to use a simple user function (send
email). In the proposed administratorless world, who is supposed to fix
this? The invisible administrator (who must exist, but is no longer
necessarily present).

In the case of Knoppix, that's the Knoppix team or the Debian team, if
we're restricting ourselves purely to the packages involved. Is the user
supposed to download and install another fixed Knoppix disk in order
to be able to use KMail as they did last week? Or is the user to follow
the Debian protocol and not use the newer version of these programs
(meaning they wouldn't be available to Debian stable in the first place,
which of course, they probably aren't)?

If everything is supposed to JustWork and does not, someone must be at
fault. Who? The user is experiencing some unidentified conflict between
programs that worked together well last week. Is there any way for those
who are 'to blame' (development, packaging, some admin along the line)
to work in such a way that these conflicts never ever filter down to the
user? I say no, because we persist in making the conflicting
applications known to the user before all such conflicts are
identified and eliminated-- partly because development requires that
these errors filter down to the user to be identified in the first
place, as developers cannot test under all possible conditions.

Basically the limit of software technology is that we make it
immediately available to everyone as if it does not require
administration, but it is (almost) never so stable and intuitive that
this is in fact the case.

The solution would seem to be to either not make the software available
until it has been sufficiently tested so that it does JustWork under
all possible
conditions (which the trained greed of users will not allow), or teach
the user
that sometimes they may have to do something a bit more complicated than
just click 'Send' (which means that the user cannot be a pure user anymore).

I don't see any middle ground here, but maybe I'm missing something.

Holly


 
 
 
 I don't believe this sort of user experience is limited to 
 read-only systems like Knoppix, though.  Look at 
 Lindows/Linspire.  How about those $200 Linux computers they are
  (or were) selling at Wal*Mart (strewth!).  I expect those 
 machines ARE intended to provide the enduser with an essentially
  administratorless (to coin a word) experience. Linspire (at
 least used to) have the user running everything as root. But do
 you think the enduser always knows that? I think the enduser
 simply knows that when they pay to install OpenOffice.org from 
 Linspire's private apt servers, it just works; it installs 
 without their ever having to `su` or `sudo` or anything. That 
 Linspire user essentially is the 

Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-06 Thread Mark Knecht
On 9/6/05, Holly Bostick [EMAIL PROTECTED] wrote:
SNIP
 The solution would seem to be to either not make the software available
 until it has been sufficiently tested so that it does JustWork under
 all possible
 conditions (which the trained greed of users will not allow), or teach
 the user
 that sometimes they may have to do something a bit more complicated than
 just click 'Send' (which means that the user cannot be a pure user anymore).
 
 I don't see any middle ground here, but maybe I'm missing something.
 
 Holly
SNIP

I don't think you're missing anything but I do think there are
options. None of what I say below is necessarily for Gentoo folks to
do. It's just comments, none of which are original:

1) Having this 'Just Work' is important for end users. End users
aren't interested in what's under the hood. They just want to drive.
'Just Works' is the most important thing. Nothing else matters unless
you're ready to make a commitment.

2) The 'trained greed' mode is really with, IMO, coming from CS and IT
types and other such folks who like living in the 'Wild West'. At my
advanced age I personally don't care much if things are really up to
date or not, unless they don't 'Just Work'. Unfortunately for folks
like me portage keeps me far more updated than I really think I need
to be. All my desktop and laptop machines (5 PCs) are almost
constantly doing compiles. On the other hand my 4 MythTV frontend
machines haven't been touched in 1-2 months. Of course, at this point
they 'Just Work', so why touch them?

3) Releases could be more layered, such that consumer ready apps that
do 'Just Work' are what's available and the stuff I'm emerging this
morning isn't made so easily available to non-CS/IT types like me. In
my mind this would probably end up looking more like a 'desktop
release' instead of just the difference between stable and
~x86/~amd64. Of course, that's pretty much Fedora/Suse, Debian, but I
want Gentoo's stability and I want an environment where it's really
easy to do the few things I do that require me to compile and
administer code. (Ardour  Linux Sampler mostly, but a few other audio
apps also.)

4) Some set of apps, like the web-based CUPS manager, could be set up,
documented and maintained better for end-user types like me. These
apps should be able to administer all aspect of networking, video
setup, sound, etc., so that the end-user type doesn't need to know how
to use an editor. no more nano, vi, etc., for end-user types. Over
time they will learn it, but in the beginning they should be able to
set up a machine without it. (Maybe these already exist. I've heard of
Webmin but the one time I tried it I ended up with problems on my
Redhat box so I stopped.)

   All in all it's a big job, and I think a huge portion of what
Microsoft appears to offer people. It's sad that underneath their
offering is so little stability, so many viruses and so little
control, but folks jump in, get set up, spend their money and then
find the way out of that mess is not easy.

   To you Holly, thanks for all your inputs and insights. you've got
lots of good stuff to say.

Cheers,
Mark

-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-06 Thread Matt Randolph

Holly Bostick wrote:


Matt Randolph schreef:
 


But does the Knoppix user's system have an administrator NOW?  I say
it does not.  It has been configured by an admin... heck, the OS was
installed to it's filesystem by an admin...  but there is no admin 
looking over the shoulder of the Knoppix user.
   



Right so here's a real-world problem, from elsewhere on this list
(authorization failure when sending email)

 


Matthew Lee schreef:
   

I've tried every combination of kmail settings available, no joy. 
I've reemerged all the software that --depclean removed, no joy. 
I've reemerged kmail, no joy.  I've reemerged ssmtp, no joy. 
However, I think ssmtp, or something associated with it is the 
problem.  But what I haven't a clue.  Is there another simple 
mail transfer agent I could try.  I don't need anything fancy it's

just a laptop connected to the lab DHCP server.

 



Since this issue seems to revolve around programs also available to
Knoppix (and likely also being used under Knoppix), it's probably a
valid example.

So you've got a user who is unable to use a simple user function (send
email). In the proposed administratorless world, who is supposed to fix
this? The invisible administrator (who must exist, but is no longer
necessarily present).
 

Mr. Lee's problem is not that he cannot send email.  It is that he 
cannot send email by the method he has chosen to use because he hasn't 
the knowledge necessary to make that method work.  I assume he could 
probably resort to webmail in a pinch.  

If his distribution had provided those packages together with a wizard 
to bring the task of configuring them properly to within his grasp, he 
would not be having this problem.  Is the task of producing such a 
wizard the responsibility of the Gentoo team?  It would be only if he 
had paid them to provide such.


But Mr. Lee hasn't paid anyone to do this configuration for him.  He has 
consented to serve the role of administrator for his laptop himself by 
choosing a non-commercial distribution without a tech support line.  
However, it sounds like he is administering his laptop in a reasonable 
fashion by first exhausting every idea he can come up with before 
turning to the community for help.


One might say that the admin is the person (or persons) that through 
knowledge and experience enable a system to perform what is required of 
it.  Building systems that do not require physical interaction with 
administrators on a regular basis does not make the admin go away per 
se.  It merely moves the admin FURTHER away.  It may mean that the 
developers have assumed some of the roles an admin would have performed.


So if developers can produce software that actually is maintenance free 
(to the satisfaction of the enduser), what has happened to your 
administrator?  Now it is the developer that has made the system work by 
virtue of their experience.  If the authors of kmail and ssmtp can't or 
won't do that, there may be others who will.  The paid people at Redhat 
and Linspire come to mind.



In the case of Knoppix, that's the Knoppix team or the Debian team, if
we're restricting ourselves purely to the packages involved. Is the user
supposed to download and install another fixed Knoppix disk in order
to be able to use KMail as they did last week? Or is the user to follow
the Debian protocol and not use the newer version of these programs
(meaning they wouldn't be available to Debian stable in the first place,
which of course, they probably aren't)?

If everything is supposed to JustWork and does not, someone must be at
fault. Who? The user is experiencing some unidentified conflict between
programs that worked together well last week. Is there any way for those
who are 'to blame' (development, packaging, some admin along the line)
to work in such a way that these conflicts never ever filter down to the
user? I say no, because we persist in making the conflicting
applications known to the user before all such conflicts are
identified and eliminated-- partly because development requires that
these errors filter down to the user to be identified in the first
place, as developers cannot test under all possible conditions.

Basically the limit of software technology is that we make it
immediately available to everyone as if it does not require
administration, but it is (almost) never so stable and intuitive that
this is in fact the case.

The solution would seem to be to either not make the software available
until it has been sufficiently tested so that it does JustWork under
all possible
conditions (which the trained greed of users will not allow), or teach
the user
that sometimes they may have to do something a bit more complicated than
just click 'Send' (which means that the user cannot be a pure user anymore).

I don't see any middle ground here, but maybe I'm missing something.

Holly
 

In the world of the cathedral, the middle ground is both.  Console 
video games cannot easily be 

Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-06 Thread Matt Randolph

Matt Randolph wrote:

Mr. Lee's problem is not that he cannot send email.  It is that he 
cannot send email by the method he has chosen to use because he hasn't 
the knowledge necessary to make that method work.  I assume he could 
probably resort to webmail in a pinch. 
If his distribution had provided those packages together with a wizard 
to bring the task of configuring them properly to within his grasp, he 
would not be having this problem.  Is the task of producing such a 
wizard the responsibility of the Gentoo team?  It would be only if he 
had paid them to provide such.


But Mr. Lee hasn't paid anyone to do this configuration for him.  He 
has consented to serve the role of administrator for his laptop 
himself by choosing a non-commercial distribution without a tech 
support line.  However, it sounds like he is administering his laptop 
in a reasonable fashion by first exhausting every idea he can come up 
with before turning to the community for help.



Excuse me.  I have just learned that Mr. Lee is actually Dr. Lee.  My 
apologies.


- Matt
--
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-06 Thread waltdnes
On Sun, Sep 04, 2005 at 02:11:51PM -0700, Mark Knecht wrote

 My 'disagreement', if there is one, is that a savings of $300 for a
 new computer and a $99 Windows upgrade won't convince many people to
 learn to do it themselves using Linux. It takes a much stronger reason
 than that, at least in my limited part of the planet.

  How about the hard truth...

Admiinistering Linux is hard.
Keeping a Windows machine free of spyware is harder.

-- 
Walter Dnes [EMAIL PROTECTED]
My musings on technology and security at http://tech_sec.blog.ca
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-06 Thread Mark Knecht
On 9/6/05, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:
 On Sun, Sep 04, 2005 at 02:11:51PM -0700, Mark Knecht wrote
 
  My 'disagreement', if there is one, is that a savings of $300 for a
  new computer and a $99 Windows upgrade won't convince many people to
  learn to do it themselves using Linux. It takes a much stronger reason
  than that, at least in my limited part of the planet.
 
   How about the hard truth...
 
 Admiinistering Linux is hard.
 Keeping a Windows machine free of spyware is harder.

Damn straight!!!

Actually, building a Win XP machine is pretty damn hard also. I wrote
down what I did today building my only dual boot machine from scratch.
I swear it almost took long to load Win XP successfully than it did to
do a stage 3 Gentoo install! No less than 12 reboots and one
spontanious reboot that shouldn't have happened. All this just to get
XP loaded, Windows update done, and NAV loaded. What a mess!!!

Everythign is up except grub. I need to send the list a question about
that before I run grub and actually install it.

Cheers,
Mark

-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-06 Thread John Jolet


On Sep 6, 2005, at 8:08 PM, [EMAIL PROTECTED] wrote:


On Sun, Sep 04, 2005 at 02:11:51PM -0700, Mark Knecht wrote



My 'disagreement', if there is one, is that a savings of $300 for a
new computer and a $99 Windows upgrade won't convince many people to
learn to do it themselves using Linux. It takes a much stronger  
reason

than that, at least in my limited part of the planet.



  How about the hard truth...

Admiinistering Linux is hard.
Keeping a Windows machine free of spyware is harder.


amen brothercan I get a witness?  As an independent technical  
consultant, I make most of my money, unfortunately, cleaning windows  
computers of spyware.  In most of those cases, any old linux desktop  
with openoffice would fit their needs, but they've bought the  
marketing.  In most of those cases, the amount of money they'd have  
paid me to do the up front administering, would have been less.

--
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-05 Thread Holly Bostick
Matt Randolph schreef:
 [I just thought I'd chip in my two cents on the question of whether 
 Linux is easy or hard.  It's turned into more like my $11.62, so it's
  a good thing it's broken into sections.]
 
 Linux is easy.
 
snip of Matt's tour-de-force, virtually all of which I agree with,
except it still assumes that a 'knowledgeable user'; i.e. an admin, is
involved, which was the point of the whole debate-- Windows users
believe that they should always be 'pure users' and the very fact that
they or someone must 'admin' Linux automatically makes it too hard
 
 The only thing that is harder to do in the Linux world that in the 
 Windows world is to find commercial software and some driver support.
 
 
 
 
 
 
 In the Windows world, you don't have to ask yourself is this 
 software available for my OS?  In the Windows world, you buy the 
 hardware first and then check to see if it's compatible AFTER you 
 start having trouble getting it to work in your computer.

Which is, btw, completely bass-ackward to start with, which was my
original point (the assumption that 'pure user, no admin necessary' is
possible is fundamentally wrong, and patently false based on the
observed evidence).

You can't buy a couch on a whim without taking into account the
measurements of your doors/room first (well you can, but if you can't
get it into your house, no vendor is going to say, 'oh, sorry, that's my
fault'). If you do, and the movers can't get the couch up the
stairs/through the door/into the room, whose fault is everyone
(including you) going to say it is that you can't use the couch?

*Yours* for not determining that the device (couch) was appropriate for
your environment before buying.

This idea that somehow computer hardware is different (fostered by MS,
where everything supposedly 'JustWorks') is completely contrary to
knowledge and experience we have of the Real World --where you can't
just buy 'anything' without checking something first (you try on
clothes, or at least check the size, you make sure that electrical
appliances have the right connectors for your wiring or needs, heck, if
nothing else you make sure the color matches your room or shoes).

Judgement is an 'admin-level task', and it is unavoidable that judgement
should be involved in such a situation as buying computer hardware
(because we are currently unable to create computers that are able to
either make such judgements for themselves, or are so flexible/standard
that such judgement does not need to be made at all).

The fact that the OS manufacturer with 90+% of the market is actively
fostering the complete untruth that judgement is not only outdated and
uncool, but furthermore completely unneccessary in Our Modern World
(ha!) is, shall we say, deeply disturbing to me.

Holly
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-05 Thread John SJ Anderson
Neil Bothwick [EMAIL PROTECTED] writes:

 Who was is said the only truly intuitive user interface is the tit?

  Somebody who never had children: babies and moms have to _learn_ how
  to nurse, and sometimes aren't able to pull it off.

john.
-- 
genehack.org * weblog == ( bioinfo / linux / opinion / stuff ) * daily *

Don't compare floating point numbers just for equality.
- The Elements of Programming Style (Kernighan  Plaugher)
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-05 Thread Matt Randolph

Holly Bostick wrote:


Matt Randolph schreef:
 

[I just thought I'd chip in my two cents on the question of whether 
Linux is easy or hard.  It's turned into more like my $11.62, so it's

a good thing it's broken into sections.]

Linux is easy.

   


snip of Matt's tour-de-force, virtually all of which I agree with,
except it still assumes that a 'knowledgeable user'; i.e. an admin, is
involved, which was the point of the whole debate-- Windows users
believe that they should always be 'pure users' and the very fact that
they or someone must 'admin' Linux automatically makes it too hard
 

The only thing that is harder to do in the Linux world that in the 
Windows world is to find commercial software and some driver support.







In the Windows world, you don't have to ask yourself is this 
software available for my OS?  In the Windows world, you buy the 
hardware first and then check to see if it's compatible AFTER you 
start having trouble getting it to work in your computer.
   



Which is, btw, completely bass-ackward to start with, which was my
original point (the assumption that 'pure user, no admin necessary' is
possible is fundamentally wrong, and patently false based on the
observed evidence).

You can't buy a couch on a whim without taking into account the
measurements of your doors/room first (well you can, but if you can't
get it into your house, no vendor is going to say, 'oh, sorry, that's my
fault'). If you do, and the movers can't get the couch up the
stairs/through the door/into the room, whose fault is everyone
(including you) going to say it is that you can't use the couch?

*Yours* for not determining that the device (couch) was appropriate for
your environment before buying.

This idea that somehow computer hardware is different (fostered by MS,
where everything supposedly 'JustWorks') is completely contrary to
knowledge and experience we have of the Real World --where you can't
just buy 'anything' without checking something first (you try on
clothes, or at least check the size, you make sure that electrical
appliances have the right connectors for your wiring or needs, heck, if
nothing else you make sure the color matches your room or shoes).

Judgement is an 'admin-level task', and it is unavoidable that judgement
should be involved in such a situation as buying computer hardware
(because we are currently unable to create computers that are able to
either make such judgements for themselves, or are so flexible/standard
that such judgement does not need to be made at all).

The fact that the OS manufacturer with 90+% of the market is actively
fostering the complete untruth that judgement is not only outdated and
uncool, but furthermore completely unneccessary in Our Modern World
(ha!) is, shall we say, deeply disturbing to me.

Holly
 



I don't think Knoppix really has an administrator.  It really is an 
enduser only flavour of Linux.  It's sort of a fire and forget 
distro.  Sure, someone had to go to a lot of trouble to get it set up 
just right in the first place, but once that was done it can perform 
reliably without further administrative intervention.  The enduser not 
only probably won't set the root password, the enduser doesn't even need 
to know that it is unset.  Or even that a root account exists!


I don't believe this sort of user experience is limited to read-only 
systems like Knoppix, though.  Look at Lindows/Linspire.  How about 
those $200 Linux computers they are (or were) selling at Wal*Mart 
(strewth!).  I expect those machines ARE intended to provide the enduser 
with an essentially administratorless (to coin a word) experience.  
Linspire (at least used to) have the user running everything as root.  
But do you think the enduser always knows that?  I think the enduser 
simply knows that when they pay to install OpenOffice.org from 
Linspire's private apt servers, it just works; it installs without their 
ever having to `su` or `sudo` or anything.  That Linspire user 
essentially is the admin, though she doesn't know it and she almost 
certainly doesn't behave like one.  That's true for Windows XP users too 
(personal users, at least).  The default Windows XP account runs 
everything with administrative privileges.  But that doesn't mean 
there's an admin at the controls.  Microsoft has tried to shift the most 
frequently performed critical administrative task, namely installing 
security updates, from the user's shoulders onto their own.  I think 
portage and apt achieve similar (nay, superior) functionality for Linux 
users, and I don't think that's a bad thing.


Should Linux users be able to get away without administering their 
systems?  Well, I think Linspire users should be able to get away 
without administering their systems themselves.  For their target users, 
Linspire systems should me largely maintenance free.  For these people, 
any administrative tasks that must be performed should probably be 
handled by corporate HQ as much as possible. 

Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-05 Thread Holly Bostick
Matt Randolph schreef:
 Holly Bostick wrote:
 
 
 In the Windows world, you don't have to ask yourself is this 
 software available for my OS?  In the Windows world, you buy the
  hardware first and then check to see if it's compatible AFTER 
 you start having trouble getting it to work in your computer.
 
 
 
 Which is, btw, completely bass-ackward to start with, which was my 
 original point (the assumption that 'pure user, no admin necessary'
 is possible is fundamentally wrong, and patently false based on the
 observed evidence).
 
snip
 
 
 I don't think Knoppix really has an administrator.  It really is an 
 enduser only flavour of Linux.  It's sort of a fire and forget 
 distro.  Sure, someone had to go to a lot of trouble to get it set up
  just right in the first place, but once that was done it can perform
  reliably without further administrative intervention.  The enduser 
 not only probably won't set the root password, the enduser doesn't 
 even need to know that it is unset.  Or even that a root account 
 exists!

Interesting. But again, *someone* had to administer the system to set it
up so that a user could be 'pure'.

 
 I don't believe this sort of user experience is limited to read-only 
 systems like Knoppix, though.  Look at Lindows/Linspire.  How about 
 those $200 Linux computers they are (or were) selling at Wal*Mart 
 (strewth!).  I expect those machines ARE intended to provide the 
 enduser with an essentially administratorless (to coin a word) 
 experience. Linspire (at least used to) have the user running 
 everything as root. But do you think the enduser always knows that? I
  think the enduser simply knows that when they pay to install 
 OpenOffice.org from Linspire's private apt servers, it just works; it
  installs without their ever having to `su` or `sudo` or anything. 
 That Linspire user essentially is the admin, though she doesn't know
  it and she almost certainly doesn't behave like one.

And many now question whether Linspire can even be called a Linux
distribution for this and other reasons, despite the fact that it runs
on a Linux kernel. We're all wondering if that is then the only
requirement, or does it also need to follow 'the rules' to be counted?

But that's a whole 'nother discussion.

 
snip
 What I think I hear you saying is that being able to get away with 
 this foolish behavior should not be one of our goals.  I did not mean
  to imply that careless hardware shopping should be encouraged. 
 Rather, I used this as an example to try to illustrate how lacking 
 driver support slows the growth of Linux.  If Linux is going to grow
  it's user base significantly, it's probably going to have to attract
  quite a few of those careless boobs too.  And if Linux can't be made
  to work on their hardware, do you think they are going to run out
 and buy a new computer or will they simply rethink the decision to
 try Linux?
 
 Although careless hardware shopping should not be encouraged, being 
 able to get away with it (that is, having nearly ubiquitous hardware
  support) should indeed be one of our goals.

OK, I understand that, but... how exactly is allowing one to 'get away'
with such behaviour not 'encouraging' such behaviour?

If one has always been able to 'get away' with any behaviour, why would
one think that any other behaviour is possible?

If for my entire life, I have walked into stores, taken what I wanted,
and left again (which is perfectly acceptable behaviour wherever I'm
from), the day I walk into a real store, and get taken away
by the police for 'stealing' (because I didn't pay, which I have never
heard of and thus never even considered that a 'store' represents an
'exchange' of 'money' for 'goods'), it may be true that I have not been
'encouraged' to 'steal', but I definitely have been poorly trained in
the actual working of The (rest of the) Real World, and that is not a
good thing.

Ubiquitous hardware support, on the one hand, is closer than you think
(there's not all that much hardware that cannot, no matter what you do,
be made to work under Linux; it's just not that it all JustWorks), and on
the other hand is less relevant than you think (I have drivers that
enable my ATI card to 'work' under Linux, but they suck, so whose fault
is that? Not Linux's. Nor is it Linux's fault if I plug in my digicam
and it is mounted, but I don't know how to get the dv output into Kino,
or can't figure out how to properly mount my perfectly-well-detected
Flash card to get my pictures into whatever graphics display or editing
program I might use). The hardware works fine. But that's no help if I
can't understand how to use it, or can't use it effectively.

And enabling some kind of efficient communication between the hardware
that is being properly detected by the kernel, and the programs the user
uses to utilize the device is a design issue, which is an administrative
task. If Wine/Cedega will run Morrowind using my ATI card under certain
configurations, 

Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-05 Thread Matt Randolph

Holly Bostick wrote:


Matt Randolph schreef:
 

I don't think Knoppix really has an administrator.  It really is an 
enduser only flavour of Linux.  It's sort of a fire and forget 
distro.  Sure, someone had to go to a lot of trouble to get it set up

just right in the first place, but once that was done it can perform
reliably without further administrative intervention.  The enduser 
not only probably won't set the root password, the enduser doesn't 
even need to know that it is unset.  Or even that a root account 
exists!
   



Interesting. But again, *someone* had to administer the system to set it
up so that a user could be 'pure'.
 

It sounds like we are in agreement on this point.  We both state that 
someone had (past tense) to administer the system... at some point in 
time.  We also both state (or imply) that the enduser doesn't take up 
the role of administrator.  Is it possible to have any sort of computer 
that hasn't felt the effects of an administrator?  Of course not.  Any 
device of any significant complexity can only exist by the labors of 
some knowledgeable persons.  I don't think anyone is trying to say the 
opposite.


But does the Knoppix user's system have an administrator NOW?  I say it 
does not.  It has been configured by an admin... heck, the OS was 
installed to it's filesystem by an admin...  but there is no admin 
looking over the shoulder of the Knoppix user.


 

I don't believe this sort of user experience is limited to read-only 
systems like Knoppix, though.  Look at Lindows/Linspire.  How about 
those $200 Linux computers they are (or were) selling at Wal*Mart 
(strewth!).  I expect those machines ARE intended to provide the 
enduser with an essentially administratorless (to coin a word) 
experience. Linspire (at least used to) have the user running 
everything as root. But do you think the enduser always knows that? I
think the enduser simply knows that when they pay to install 
OpenOffice.org from Linspire's private apt servers, it just works; it
installs without their ever having to `su` or `sudo` or anything. 
That Linspire user essentially is the admin, though she doesn't know

it and she almost certainly doesn't behave like one.
   



And many now question whether Linspire can even be called a Linux
distribution for this and other reasons, despite the fact that it runs
on a Linux kernel. We're all wondering if that is then the only
requirement, or does it also need to follow 'the rules' to be counted?

But that's a whole 'nother discussion.
 

I didn't mean to imply that Linspire is a proper Linux distribution.  It 
certainly doesn't follow 'the rules' of a proper operating system.  But 
neither does Windows for that matter (and for much the same reasons).  
Knoppix doesn't follow the traditional 'rules' in that it is read-only.  
Embedded versions of Linux don't follow 'the rules' in a sense because 
the user might never interface with the OS at all, merely a single 
application instead.  Linspire IS trying to follow a set of rules.  
Specifically, the ones Windows goes by.  So doesn't that mean that 
Linspire is at least as valid an OS as Windows is?


No, Linspire is not proper Linux, but it is bringing the kernel and 
Linux apps into some peoples homes.  It may not be bringing the 
traditions, the behaviors, or the ways of thinking that are a part of 
Linux, but those may come with time to those that seek them.  But even 
if they never did, why should certain sorts of people be prevented from 
using Linux just because they aren't clever enough or are too busy to do 
it properly?  Some people will never learn more than the basics of 
operating a computer.  If those people are forced to chose between 
learning to use a proper OS properly versus using a typewriter, they'll 
start dusting off the old Selectric.


I have heard rumors that some futurists are predicting the death of the 
PC in the not too distant future.  Instead of PCs they predict people 
will use weird multi-function mobile phone devices with speech 
recognition interfaces.  Will you want to have to log in to your mobile 
in order to answer it?  Will you want to have to create a cron job to 
get it to download your email?  But don't you want it to be Linux-based 
anyway?


What I think I hear you saying is that being able to get away with 
this foolish behavior should not be one of our goals.  I did not mean
to imply that careless hardware shopping should be encouraged. 
Rather, I used this as an example to try to illustrate how lacking 
driver support slows the growth of Linux.  If Linux is going to grow

it's user base significantly, it's probably going to have to attract
quite a few of those careless boobs too.  And if Linux can't be made
to work on their hardware, do you think they are going to run out
and buy a new computer or will they simply rethink the decision to
try Linux?

Although careless hardware shopping should not be encouraged, being 
able to get away with it (that is, 

Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-05 Thread Bob Sanders
On Sun, 4 Sep 2005 23:46:02 -0400
Paul Hoy [EMAIL PROTECTED] wrote:

 Hi Bob,
 
 I found your email really informative and I have a question regarding  
 one of your final comments. To paraphrase, you state that doing  
 things the hard way will make employees more knowledgeable, more so  
 than any certification will. So, my question is this: is it  
 worthwhile to obtain certification? And, if so, which would be a  
 better choice in your opinion: Red Hat certification or say, for  
 instance, certification from the Linux Professional Institute?
 

The certification tests do require real knowledge - mainly on setting up things
like mail, ftp, drive arrays, etc - lots of after the install items.  
certainly all
requiring skill and knowledge.

Red Hat focuses on Red Hat, though many items are transferable for the motivated
individual.  LPI certification is broader, and, some say, the harder test of 
the two.

Are they worth it?  Depends upon the job market.  The knowledge required to
pass the tests is certainly a large part of managing any Linux system.  But if 
your
starting with a blank hard drive, then neither will get you past any problems 
that
may occur during the install or with the package manager.

 Btw, I'm not sure if I have hijacked the thread. If so, please feel  
 free to edit the subject line.
 

Hijack a hijacked thread that was originally an OT about window managers?

Bob
-  
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Holly Bostick
Mark Knecht schreef:
 To become a Linux user is a commitment. People don't make new 
 commitments lightly, and making a light commitment to Linux is doomed
  to failure. It's far too hard to use.

This is a common 'perception', and yet again I have to object to it,
because it's *wrong* (not for the reasons you think), but it's
nonetheless wiping the floor with us (much in the same way that the
common perception that the world was flat wiped the floor with many
early potential explorers).

rant
Yes, becoming a Linux user is a commitment. I'm with you that far. But
then saying that in combination with it's far too hard to use,
implying that it should be easy to use is a contradiction in terms.

Operating a vehicle is also a commitment, and you have to learn to drive
a car/truck/motorcycle-- you even have to learn to ride a bike. A bike
is easier to use than a car, and a car is easier to use than a bus (I
suppose), but in fact none of these vehicles is really easy to use and
half the tools created to make it easier to use actually make it harder
(how many people have trouble using a GPS system, for example?). In
fact, the only 'easy' way to use a car is to get someone else to do all
the hard work of driving on your behalf, since we do not yet have
mental-telepathy-controlled vehicles, or transport beams ala Star Trek.

Yes, of course, once you've learned to drive, it's (pretty) easy to do,
but does the fact that it's easy once you've learned it mean that you
can judge the task as objectively 'easy'? I don't think so-- if you have
to learn how to do it, it's automatically 'hard' (or at the very least,
not easy). Especially since, continuing with this example, learning
one variant of how to perform the total operation does not enable you to
'automatically' perform any other variant knowledgeably (you can drive a
car, but you can't drive a bus or a motorcycle, or an 18-wheeler).

That suggests to me --because of the limits of the human animal, and
because of the current design of vehicles-- that operating a vehicle
can not ever be considered an 'easy' task, notwithstanding that many
people are able to do so.

Which brings us to 'commitment', proving my point. You don't make
'commitments' to tasks that are easy; you don't have to. You don't have
to 'commit' to 'taking a cookie and eating it', because that's easy--
unless of course you have an eating disorder, in which case you do,
because 'eating' is now no longer easy, but hard, due to your illness.

*OPERATING A COMPUTER IS NOT EASY.* That's just all there is to it. The
current design of computers is like a Neanderthal stone axe, for Pete's
sake. It's not like a stone axe is not useful, and certainly it's better
than your bare hands for chopping down a tree, but it's a long way from a
gas-powered chainsaw, which is itself a long way from something like a
(back to Star Trek) replicator, which would provide the result (wood, in
this example), without even destroying the original source (a tree).

Windows is designed with the premise that this fundamental truth should
be concealed from 'users' at all costs (they've even abused monopoly
power in an effort to promote the perception that using a computer is
easy; yes, of course surfing all of the non-compliant sites with *IE* is
'easy, especially if you make sure that the non-compliance is built in
by your free-for-the-asking design kit, fold your browser (which of
course knows all the tricks) into the OS so that most 'average users'
will just use it by default, and bump the competitors out of the market
so that 'not-so-average' users won't wonder just what's up with why they
can't view thus and so site with X browser, but can with Y(our) browser.

Linux, on the other hand, doesn't see that there's anything to hide--
possibly because it was originally meant for server admins, who of
course already know that operating a computer is a complex task.

Now, of course, the community is all undecided about whether to break
the news 'gently' to the hoped-for migrating Windows users (which is a
whole sub-argument as to how to do that, or what it even means), or
whether to just fling 'em in the water and let $DEITY sort 'em out.

But just because Microsoft says that operating a computer is easy does
not make it so-- and may I just point out that operating Windows is
*not* easy either; leaving aside the idea that a complete reformat and
reinstall is an 'easier' solution to something going wrong than editing
a text file, icons and associating icons with specific programs and
understanding the whole concept of files and applications is all
*learned behaviour*-- thus, by definition, not 'easy'.

So how is changing one *operating system* to another supposed to be an
easier task than the global task of operating the computer in the first
place? I mean, please. It's a commitment, yes (if only because in order
to learn a behaviour, you must commit to learning and retaining what you
learn), and when is commitment ever easy? Light 

Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Matt Garman
On Fri, Sep 02, 2005 at 09:15:26AM -0400, Thomas Kirchner wrote:
 This can be a bit daunting, though, so when I was setting it up I
 found a fairly good base (taviso's, I believe) and customized the
 heck out of it.  Now it's perfect for me, and I just can't get rid
 of it.  I've tried pretty much every other option, but only FVWM
 can scratch everyone's exact itch - if they're patient.

I did a search for taviso and found his fvwm2rc file:

http://dev.gentoo.org/~taviso/fvwm2rc.html

There's also a lot of screenshots (and even a video!) of that
desktop.

After starting this thread, I got to playing with enlightenment
DR16 (not ready for 17 yet).  Despite being known for the eye candy,
it (so far) has proven itself to be a great lightweight window
manager.  Raster (enlightenment author) wrote a simple window
manager benchmark program; see the results of some typical window
managers here:

http://www.rasterman.com/index.php?page=News

I'd like to see some more window manager benchmarks (because I'm a
bit suspicious given that enlightenment had the best results in this
benchmark).  But I ran the two tests on my machine, and my results
were consistent with Raster's.  In fact, the two fastest window
managers I tested were enlightenment DR16 and FVWM.

I did play with Fvwm for a while, though.  And taviso's
configuration pretty much proves that *anything* is possible.  It
just takes so much work to get it looking nice!  The Fvwm
development team might take offense to this, but they could probably
improve their market share if fvwm looked... different... out of
the box.

Not that market share is really important here, but it's a bit
ironic to see all the window managers that have been written, either
from scratch or as hacks on FVWM, when FVWM has been able to do
pretty much everything for a long time.

Well, now I'm thinking I need to learn X11 programming, and hack on
FVWM or something... another project in my infinitely-long queue of
started-but-not-finished projects.

Matt

-- 
Matt Garman
email at: http://raw-sewage.net/index.php?file=email
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Philip Webb
050904 Matt Garman wrote:
 I did a search for taviso and found his fvwm2rc file:
   http://dev.gentoo.org/~taviso/fvwm2rc.html
 There's also a lot of screenshots (and even a video!) of that desktop.

The video is astonishing !  Fvwm2 looks like great fun, if you have the time.

-- 
,,
SUPPORT ___//___,  Philip Webb : [EMAIL PROTECTED]
ELECTRIC   /] [] [] [] [] []|  Centre for Urban  Community Studies
TRANSIT`-O--O---'  University of Toronto
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Uwe Thiem
On 04 September 2005 11:41, Holly Bostick wrote:

I've tried to stay away from this thread but can't resist any more. ;-)

[ snip a lot of Holly's rant I mostly agree with ]
 
 This is why I can't deal with all the people I encounter who suggest
 that 'it' should 'JustWork' without need for instruction of any sort
 (whether that be a physical manual, man pages, READMEs, or Windows Help
 files).

 Like humanity is sooo good at making stuff, and 'users' are sooo
 brilliantly educated, that they should be able to look at a computing
 device and immediately know what it all means (like looking at a screwhole,
 a screw, and a screwdriver).

 It's not gonna happen any time soon, and it certainly hasn't happened
 yet.  Operating a computer safely, reliably, and with any degree of
 competence whatsoever is a hard and complex task, and it's going to be
 hard for some time to come.

That is exactly the reason I feel I have to make sure I do not add further 
complexity to it for my users. My users, or actually my customers and their 
users, are mostly office workers, engineers and journalists or other workers 
at newspapers. So it's mostly about corporate computing rather than home 
users. They do not administrate their boxes, they use them. Or, to use 
Holly's example of driving, they are drivers rather than car mechanics.

My POV is: The most important feature of a GUI is consistency.

Before I'll argue that point, I have to put away a fairy tale of computing: 
The intuitive desktop. Such beast does not exist. Intuition is highly based 
on one's cultural background. Since cultures are pretty much diverse, 
desktops cannot be intuitive across different culture. 

Lemme give you some examples, all of them coming from KDE because that is what 
I know best.

Let's have a look at the icon for Email. That's a capital E, an envelop 
leaning against it. Pretty intuitive, no? Alright, let's just assume I have 
grown up with a language that does not use the Latin script, and I do not 
speak English at all. In that case, the E is meaningless to me. Let's 
additionally assume my culture doesn't use envelops for mail but scrolls. The 
entire icon does not contain one single hint for me to guess what it means.

Look at the icon for Help. Let's say you have never been on a ship. Let's 
say you have never seen a ship - and yes, there are a lot of people like 
that. What does that red-and-white ring tell you? Next to nothing.

Same for the Home icon. Unless your home looks somehow like that, you won't 
be able to associate the icon with home intuitively.

A diagonal line from the bottom-left corner to the top-right one means 
upwards, right? Well, yes, it does for most of us. The keyword here is 
most. Most of us read from the left to the right. That gives us the sense 
of direction when we look at that line. Those who read from the right to the 
left perceive it as downwards. And how about those who read from top to 
bottom? Actually, I have no idea how they may perceive that line.

Alright, I have got into my favourite pasttime: Intercultural communications. 
I'll stop here as long as we can agree on intuitive desktops being a fairy 
tale that has never made it into real life. Let's forget about that concept 
and come back to my initial point:

The most crucial property of any computer (G)UI is consistency. 
Inconsistencies make it damn much harder for users to learn their environment 
or, in Holly speak, to commit to it. To borrow from Holly's example of 
driving again: All cars have their accelerators on the right hand side, the 
clutch on the left hand side and the brake in between (alright, cars with 
automatic gearboxes omit the clutch). That makes it feasible to change to 
another car without learning driving from scratch.

Same for computers and, especially, desktops. All Open dialogues *must* look 
and operate the same regardless which application one uses. The Print entry 
*must* be in the same menu regardless of the application. The same icon means 
the same in every application; a particular action is represented by the same 
icon in each and every application. Same for wording. Dismiss, Cancel, 
Bail out - that's simply confusing for someone who *tries* to commit 
themselves to something new like linux.

That's the reason I strongly advise to go with a real Desktop Environment for 
users rather than choose a windows manager and all the apps at random. Throw 
KDE or GNOME at your users to make it easier for them commit themselves. Make 
it easier for them to drive their desktops by providing a consistent 
interface. 

/my rant

If you geeks want to use whatever you want, that is fine. For *you*. Don't 
even dream about converting the vast majority of computer *users* with that 
approach.

Good night
Uwe

-- 
95% of all programmers rate themselves among the top 5% of all software 
developers. - Linus Torvalds

http://www.uwix.iway.na (last updated: 20.06.2004)
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Mark Knecht
On 9/4/05, Neil Bothwick [EMAIL PROTECTED] wrote:
 On Sat, 3 Sep 2005 15:56:34 -0700, Mark Knecht wrote:
 
  In general I'll have to take the unpopular position and say I
  disagree. All those potential converts are just like you - They don't
  run desktops they run apps - and because they are so entrenched with
  dollars already spent on Microsoft Windows, Microsoft email, Microsoft
  Office, Quicken,, etc., they won't come just because they can save
  $400 buying a new PC.
 
  To become a Linux user is a commitment. People don't make new
  commitments lightly, and making a light commitment to Linux is doomed
  to failure. It's far too hard to use. Imagine knowing absolutely
  nothing about any Linux editor, nor even terminal commands, and trying
  to configure networking. It's nigh on impossible.
 
 You're confusing using with administering. Yes, administering a Linux
 system takes more knowledge than clicking a few buttons in Windows, but
 using a correctly setup system is no harder with Linux, even Gentoo, than
 Windows. My partner is about as computer-illiterate as they come, but she
 uses a Gentoo system. She runs apps, not a desktop and not an operating
 system. She uses KDE, not because she prefers it, but because it's what I
 use, so it was the easiest one for me to show her around. But as long as
 her mailer, browser and office programs work, she doesn't care what's
 underneath. This is someone so technophobic that she cannot use a VCR,
 but Linux is not hard to use for her.
 
 
 --
 Neil Bothwick

Neil,
   But to use it you have to set it up, right? ;-)

   I'm not confusing administering a system with using a system.
Although my skill set is permanantly locked somewhere around the 6 out
of 10 level I do understand that difference. I also understand what
it's like on the other side. I administer not only my own Gentoo
systems (numbering 3) but I also administer my wife's Gentoo box, my
son's Fedora box, my father's Gentoo box and 4 Pundit-R's that are
used as MythTV frontend machines. I get the difference. I love Gentoo,
and Linux in general, but it took a long time.

   The point is that not a single one of those people could even begin
to take a Gentoo CD and end up with a running system, or if they did
it would take weeks. Everyone of them can do that with Windows in an
afternoon. They have. None of them could even begin to do what's in a
Gentoo install doc in terms of configuration. The editors are arcane,
the instructions sometimes a bit vague, and RTFM instructions would
simply send them back to Windows in a heart beat.

   We both understand that without vi or nano experience that without
luck you'll probably never get networking, and without networking you
go nowhere fast. We both can see that if someone tried to use Linux on
a Windows network the first question after getting the machine up
would probably be some Samba oriented issue about 'Where is network
neighborhood' Windows gives me that. How do I get my files? ...etc...
I've had to solve that for my family.

   Browsers are almost OK these days, as long as you don't want or
need multimedia, flash, etc., but after I'll hit the real issue that
was raised earlier. Even if the machine is up and working perfectly, I
need M$ Word, Excel, Outlook, or all my old stuff is lost and I'm just
starting over. Damn, the kid sure is screaming loud about his stupid
games not working, my wife want's her 'Family Tree' program or some
other such thing. I give up and go to the pub for liquid therapy.

   I've done this, both for myself and for 3 family members. Granted,
I ain't that smart, but I've seen the problems. On the other hand I
think many hot shot Linux folks cannot always see the forest for the
trees and take far, far too much for granted. For someone who just
wants to browse the web and get a little email through GMail Window
gets the job done until it fails. When it does they wipe their disk,
reinstall, and go on. That sort of user is never, IMHO, going to make
a commitment to learn vi...

   Just my two cents, respectfully given. I'm not bashing Linux, or
developers, or anyone here. I'm just saying life isn't all about CS
majors just out of college.

cheers,
Mark

-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Holly Bostick
Uwe Thiem schreef:
 On 04 September 2005 11:41, Holly Bostick wrote:
 
 I've tried to stay away from this thread but can't resist any more. 
 ;-)
 
 [ snip a lot of Holly's rant I mostly agree with ]
 
 
 This is why I can't deal with all the people I encounter who 
 suggest that 'it' should 'JustWork' without need for instruction of
  any sort (whether that be a physical manual, man pages, READMEs, 
 or Windows Help files).
 
 Like humanity is sooo good at making stuff, and 'users' are 
 sooo brilliantly educated, that they should be able to look at 
 a computing device and immediately know what it all means (like 
 looking at a screwhole, a screw, and a screwdriver).
 
 It's not gonna happen any time soon, and it certainly hasn't 
 happened yet.  Operating a computer safely, reliably, and with any 
 degree of competence whatsoever is a hard and complex task, and 
 it's going to be hard for some time to come.
 
 
 That is exactly the reason I feel I have to make sure I do not add 
 further complexity to it for my users. My users, or actually my 
 customers and their users, are mostly office workers, engineers and 
 journalists or other workers at newspapers. So it's mostly about 
 corporate computing rather than home users. They do not administrate 
 their boxes, they use them. Or, to use Holly's example of driving, 
 they are drivers rather than car mechanics.

Yes, Uwe, I see what you mean-- but do you see that they don't *have* to
be competent/educated/committed because they have you to be that for
them? My point was only that *someone* has to be, because we are not at
such a state of technological advancement where it's possible for such a
device to operate without somebody who knows what they're doing
somewhere along the line. Behind every good (and bad) user, there's a
frazzled admin keeping the channel clear for them.
 
snip of Uwe's rant, most of which I agree with
 
 If you geeks want to use whatever you want, that is fine. For *you*. 
 Don't even dream about converting the vast majority of computer 
 *users* with that approach.

Hey, who you calling a geek? ;-) But seriously, where are you going with
this? First of all, who cares about converting anybody?

But let's say somebody does... and there are, naturally, those who do.
Those who do are... let's see... commercial distributions like Mandriva,
SUSE, RedHat.

Seems to me that they already go to a lot of trouble to conform their
environments to the type of standard you describe. Only a few apps like
OO.o just won't get in line.

So those who have a stake in managing such issues, manage such issues.
Those who have a stake in such issues being managed, go with the
organization that's managing the issues they need managed. So is there
any reason that I, as someone not particularly interested in managing
this issue, need to think any more about this :-) ?

Holly
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Neil Bothwick
On Sun, 4 Sep 2005 13:02:30 -0700, Mark Knecht wrote:

  You're confusing using with administering. Yes, administering a Linux
  system takes more knowledge than clicking a few buttons in Windows,
  but using a correctly setup system is no harder with Linux, even
  Gentoo, than Windows. My partner is about as computer-illiterate as
  they come, but she uses a Gentoo system. She runs apps, not a desktop
  and not an operating system. She uses KDE, not because she prefers
  it, but because it's what I use, so it was the easiest one for me to
  show her around. But as long as her mailer, browser and office
  programs work, she doesn't care what's underneath. This is someone so
  technophobic that she cannot use a VCR, but Linux is not hard to use
  for her.

 Neil,
But to use it you have to set it up, right? ;-)

Wrong. someone has to set it up, but it doesn't have to be the user.

I'm not confusing administering a system with using a system.
 Although my skill set is permanantly locked somewhere around the 6 out
 of 10 level I do understand that difference. I also understand what
 it's like on the other side. I administer not only my own Gentoo
 systems (numbering 3) but I also administer my wife's Gentoo box, my
 son's Fedora box, my father's Gentoo box and 4 Pundit-R's that are
 used as MythTV frontend machines. I get the difference. I love Gentoo,
 and Linux in general, but it took a long time.

See, you are the admin, your wife etc. are users. they don't care about
the ins and outs of the system, only what they can do with it.

The point is that not a single one of those people could even begin
 to take a Gentoo CD and end up with a running system, or if they did
 it would take weeks. 

Why would they need to, they have you for that :)


-- 
Neil Bothwick

OPERATOR ERROR: Nyah, Nyah, Nyah, Nyah, Nyah!


pgpBLvG5fnSiu.pgp
Description: PGP signature


Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Mark Knecht
On 9/4/05, Neil Bothwick [EMAIL PROTECTED] wrote:

 But to use it you have to set it up, right? ;-)
 
 Wrong. someone has to set it up, but it doesn't have to be the user.

Surely...

 
 I'm not confusing administering a system with using a system.
  Although my skill set is permanantly locked somewhere around the 6 out
  of 10 level I do understand that difference. I also understand what
  it's like on the other side. I administer not only my own Gentoo
  systems (numbering 3) but I also administer my wife's Gentoo box, my
  son's Fedora box, my father's Gentoo box and 4 Pundit-R's that are
  used as MythTV frontend machines. I get the difference. I love Gentoo,
  and Linux in general, but it took a long time.
 
 See, you are the admin, your wife etc. are users. they don't care about
 the ins and outs of the system, only what they can do with it.

Fine, but going back to the only thing in the thread that got me
involved (why do I get involved? ) ;-) Walter siad:

I think lightweight WM's will be important.  Linux in general will
have a great window of Opportunity when Vista is released.  A lot of
current machines will not be able to run it well (crawl != run).  If
people are faced with a choice of throwing out their old W2K, and XP
machines, and buying new ones, versus keeping their machines and
switching to linux, I think we could see quite a few converts. 

Now, if by a 'few' we want to assume one or two who learn enough to
make it work, then I agree with Walter, but that's not very
interesting. On the other hand, if by a few mean mean thousands (not
millions, etc.) then I suggest it isn't going to happen because they
won't be able to administer it themselves and they won't know someone
who'll do it for them like I do for my family.

My 'disagreement', if there is one, is that a savings of $300 for a
new computer and a $99 Windows upgrade won't convince many people to
learn to do it themselves using Linux. It takes a much stronger reason
than that, at least in my limited part of the planet.

 
 The point is that not a single one of those people could even begin
  to take a Gentoo CD and end up with a running system, or if they did
  it would take weeks.
 
 Why would they need to, they have you for that :)
 
3 people do, but thousands don't.

Anyway, 'nuff said. Thanks!

Cheers,
Mark

-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Neil Bothwick
On Sun, 4 Sep 2005 14:11:51 -0700, Mark Knecht wrote:

  See, you are the admin, your wife etc. are users. they don't care
  about the ins and outs of the system, only what they can do with it.
 
 Fine, but going back to the only thing in the thread that got me
 involved (why do I get involved? ) ;-) Walter siad:
 
 I think lightweight WM's will be important.  Linux in general will
 have a great window of Opportunity when Vista is released.  A lot of
 current machines will not be able to run it well (crawl != run).  If
 people are faced with a choice of throwing out their old W2K, and XP
 machines, and buying new ones, versus keeping their machines and
 switching to linux, I think we could see quite a few converts. 
 
 Now, if by a 'few' we want to assume one or two who learn enough to
 make it work, then I agree with Walter, but that's not very
 interesting. On the other hand, if by a few mean mean thousands (not
 millions, etc.) then I suggest it isn't going to happen because they
 won't be able to administer it themselves and they won't know someone
 who'll do it for them like I do for my family.

Fair comment. If you're talking about individual user/admins then the
learning curve of installing and administering a different OS (not
necessarily more difficult, just different) is a serious obstacle.

  Why would they need to, they have you for that :)
  
 3 people do, but thousands don't.

Be thankful for that, I'm sure three is more than enough at times :)


-- 
Neil Bothwick

Time for a diet! -- [NO FLABBIER].


pgp3PNYaNeoZT.pgp
Description: PGP signature


Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Bob Sanders
On Mon, 5 Sep 2005 00:56:56 +0100
Neil Bothwick [EMAIL PROTECTED] wrote:


 Fair comment. If you're talking about individual user/admins then the
 learning curve of installing and administering a different OS (not
 necessarily more difficult, just different) is a serious obstacle.
 

Based on my experiences, I'll disagree with you Neil.  I had a couple of
interns working for me last year.  One was about to graduate from college and 
the
other was in the middle of getting a Master's degree.  Both were comp-sci 
majors.
The Master's degree intern had been running Red Hat or something,  but really 
didn't
know Linux.  The other intern used WinXX - college was teaching her Java,
nothing much more than that.

First thing I did was get them set up with systems and hand them a Gentoo 
minimal
CD and url for the installation manual.  Told them to ask anything they wanted 
at any
time.  Explained to them that they needed to learn Linux, but that RPM based 
distros
wouldn't give them any type of broad knowledge, and wouldn't be any better than 
learning
to install WinXX.  They took about a week, with a couple of restarts, had them 
run fluxbox
and Enlightenment before allowing them to run their choice of WM.  Eventually, 
they moved
to KDE, which is fine, but they had an X environment and additional knowledge, 
they could
work while KDE was compiling.  *Btw - they were also learning how to install 
and use Irix
at the same time.)

While they were there, they had no real problems with Gentoo.  As part of their 
task at the
time was porting/fixing former Irix tests to run on Linux,  it was a lot easier 
to deal with the
issues on Gentoo, then move the the tests to RH and SuSE, where all kinds of 
things
broke.  But they were more able to fix the tests because they had a better peek 
under
the hood.

While they've left to go to other companies, one of the interns told me that 
she misses her
Gentoo system - she's back in the Java/WinXX world of Corporate computing.

For training new technical individuals on Linux, source based distributions 
with package
management systems that stay out  of the way, are great tools.  Even if the end 
of the road
for many of them is some - keep your distance, GUI installer based, RPM Linux 
system.

For a long time I used to think that starting a new user with a nice RPM based 
distribution
was the right answer.  I was wrong.  It's the wrong answer.  It teaches them 
nothing they
can use in the future.  It's painful during upgrades.  It binds their hands in 
the shackles of -
you will do things the way we tell you to do them.  And letting new users 
utilize GUI based
installers, always ends in - where is the install everything check box?

They may migrate to another distribution, and that's fine.  But they will be 
prepared and
have knowledge.  To use Holly's car analogy -  they learned to drive a stick 
shift, but 
now want an automatic.  No problem.  (It's a poor analogy on my part - too 
simplistic
and not fair to Portage.)

Also, this isn't just the two interns.  With only two exceptions - a Slackware 
user, and a
remote Engineer who prefers to have Corp IS administrate the box, I've moved a 
lot of
technical people to Gentoo.  A few have gone to other dists, and a few have 
returned
back to Gentoo - the others are just too painful to administer.  But, in all 
cases, they
are more knowledgeable because of having to do things the hard way.  And being
more knowledgeable make them much more valuable as skilled employees.  More so 
than
any certification will.

Bob 
-  
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Paul Hoy


On Sep 4, 2005, at 11:20 PM, Bob Sanders wrote:


On Mon, 5 Sep 2005 00:56:56 +0100
Neil Bothwick [EMAIL PROTECTED] wrote:




Fair comment. If you're talking about individual user/admins then the
learning curve of installing and administering a different OS (not
necessarily more difficult, just different) is a serious obstacle.




Based on my experiences, I'll disagree with you Neil.  I had a  
couple of
interns working for me last year.  One was about to graduate from  
college and the
other was in the middle of getting a Master's degree.  Both were  
comp-sci majors.
The Master's degree intern had been running Red Hat or something,   
but really didn't
know Linux.  The other intern used WinXX - college was teaching her  
Java,

nothing much more than that.

First thing I did was get them set up with systems and hand them a  
Gentoo minimal
CD and url for the installation manual.  Told them to ask anything  
they wanted at any
time.  Explained to them that they needed to learn Linux, but that  
RPM based distros
wouldn't give them any type of broad knowledge, and wouldn't be any  
better than learning
to install WinXX.  They took about a week, with a couple of  
restarts, had them run fluxbox
and Enlightenment before allowing them to run their choice of WM.   
Eventually, they moved
to KDE, which is fine, but they had an X environment and additional  
knowledge, they could
work while KDE was compiling.  *Btw - they were also learning how  
to install and use Irix

at the same time.)

While they were there, they had no real problems with Gentoo.  As  
part of their task at the
time was porting/fixing former Irix tests to run on Linux,  it was  
a lot easier to deal with the
issues on Gentoo, then move the the tests to RH and SuSE, where all  
kinds of things
broke.  But they were more able to fix the tests because they had a  
better peek under

the hood.

While they've left to go to other companies, one of the interns  
told me that she misses her
Gentoo system - she's back in the Java/WinXX world of Corporate  
computing.


For training new technical individuals on Linux, source based  
distributions with package
management systems that stay out  of the way, are great tools.   
Even if the end of the road
for many of them is some - keep your distance, GUI installer based,  
RPM Linux system.


For a long time I used to think that starting a new user with a  
nice RPM based distribution
was the right answer.  I was wrong.  It's the wrong answer.  It  
teaches them nothing they
can use in the future.  It's painful during upgrades.  It binds  
their hands in the shackles of -
you will do things the way we tell you to do them.  And letting new  
users utilize GUI based
installers, always ends in - where is the install everything check  
box?


They may migrate to another distribution, and that's fine.  But  
they will be prepared and
have knowledge.  To use Holly's car analogy -  they learned to  
drive a stick shift, but
now want an automatic.  No problem.  (It's a poor analogy on my  
part - too simplistic

and not fair to Portage.)

Also, this isn't just the two interns.  With only two exceptions -  
a Slackware user, and a
remote Engineer who prefers to have Corp IS administrate the box,  
I've moved a lot of
technical people to Gentoo.  A few have gone to other dists, and a  
few have returned
back to Gentoo - the others are just too painful to administer.   
But, in all cases, they
are more knowledgeable because of having to do things the hard  
way.  And being
more knowledgeable make them much more valuable as skilled  
employees.  More so than

any certification will.

Bob
-
--
gentoo-user@gentoo.org mailing list





Hi Bob,

I found your email really informative and I have a question regarding  
one of your final comments. To paraphrase, you state that doing  
things the hard way will make employees more knowledgeable, more so  
than any certification will. So, my question is this: is it  
worthwhile to obtain certification? And, if so, which would be a  
better choice in your opinion: Red Hat certification or say, for  
instance, certification from the Linux Professional Institute?


Btw, I'm not sure if I have hijacked the thread. If so, please feel  
free to edit the subject line.


Paul
--
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-04 Thread Matt Randolph
[I just thought I'd chip in my two cents on the question of whether 
Linux is easy or hard.  It's turned into more like my $11.62, so it's a 
good thing it's broken into sections.]


Linux is easy.

That's not to say that it can't be hard.  Depending on what you're 
trying to do, you may have to be able to think like an engineer to get 
the desired results.  But that doesn't detract from my previous 
statement.  In general, Linux is easy.  Allow me to explain my reasoning.


Knoppix is easier than Windows.

Koko the the sign-language gorilla could turn an OS-less computer into a 
feature-loaded Debian system by merely pressing two buttons and 
inserting a Knoppix CD.  ANY idiot that has ever used Windows 95 can 
find their way around in KDE without help (that's not to say that Koko 
is an idiot, mind you).  If Koko is familiar with Gaim, Firefox and 
OpenOffice.org from her Windows experience, she's instantly able to do 
in Linux what she spends 99% of her time doing in Windows (actually, I'm 
pretty sure Koko usually uses a Mac, but you get my drift).


Out of the box Knoppix should be completely intuitive to anyone that 
has ever used a relatively recent version of Windows.  Is KDE intuitive 
if you don't read from left to right, or email doesn't begin with an E 
in your language?  Maybe not.  It's probably not very intuitive to pygmy 
headhunters either.  But I'd bet 90% of Windows and Mac users could 
figure out how to do everything they want to do in Knoppix in twenty 
minutes or less... they just have to be willing to try.  (Knoppix might 
be beyond the abilities of some BSD people, though.  ;-)


Installing Linux can be easy.

While a Windows user is twiddling her thumbs as Windows XP installs, 
Koko the gorilla is getting in a quick game of frozen-bubble as Debian 
is copied to the disk.  If something goes wrong during the install, well 
Koko just opens up a browser and Googles the error message.  Our person 
installing Windows has to find another working machine in order to do 
that.  The only thing that might give Koko some trouble about the 
install is partitioning her disk.  This must be done during a Windows 
install too, of course, but our Windows user only had to accept all of 
the defaults when she partitioned a disk during an install.


Installing Linux USED to be hard. 

This is probably why so many people think Linux IS hard.  I've tried 
Slackware, Redhat, Suse, Mandrake, Debian (and Lindows/Linspire), and 
probably others.  FreeBSD too.  For years and years I wanted to play 
with Linux, but I could never even get it installed.  I think I tried to 
install Redhat about half a dozen times (each time a new version number 
was released or so) before I ever had a working graphical system.  I 
think Redhat was up to version 6 or 7 when I finally managed to get it 
up and running to my satisfaction (I switched to Debian when Redhat 
started demanding subscription fees).


Getting X configured properly was always a sticky issue.  The monitor 
never had refresh rates listed on the back label.  And I could never 
find the hard copy manual for the monitor either.  I only had one 
computer so I had to power off, swap disks, boot into Windows, look for 
the refresh rates online, power off, swap disks, try installing Linux 
again, type in the refresh rates... But what's this?  How the hell am I 
supposed to know the speed of my graphics card's RAMDAC?!  WTF is a 
RAMDAC!?  If Windows does this automatically anyway, why can't Linux!  
Screw this!  Fortunately, Linux has come a long way since then.


Installing Gentoo can be hard.

I tried to install Gentoo on three different occasions.  Just like with 
those ancient versions of other distributions, the first two times I 
attempted to install relatively recent copies of Gentoo I was thwarted 
by mysterious errors while having no ready access to the web (or even a 
proper GUI) for help.  On the third occasion, unable to get the LiveCDs 
to work, I finally managed to get Gentoo installed from within 
Kanotix64.  Each time I encountered an error, trusty Firefox was there 
to display the solution.  I had to promise myself the reward of buying 
and installing Doom3 to get me to stick with it.  Actually, the fact 
that Doom3 and AA were both in amd64 in portage is what finally pushed 
me towards trying Gentoo again (I erroneously assumed they would be 
64-bit versions).  Well, that and the prospect of effortless updates and 
the fact that REAL Linux men and women (and gorillas) install all their 
software from source.


So getting Gentoo (circa 2004) installed was a challenge the likes of 
which I hadn't seen since Redhat version 5 and prior.  But keeping it 
installed (solving every problem that came along without throwing up my 
hands and switching distros) has been easy.  I owe that in part to the 
large and largely savvy Gentoo community. 

Getting Gentoo to do all of the things that I want has certainly been 
harder than in Knoppix.  It's been harder 

Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-03 Thread waltdnes
On Thu, Sep 01, 2005 at 11:31:28AM -0400, Charles Marcus wrote
 IceWM (with ROXFiler if you want Desktop icons, etc)
 
 lightening fast, easy to configure

  Blackbox WM here.  This goes back to when my 6-year-old Dell, 450 mhz
PIII, 128 megs of RAM, was still my main machine.  The GNOME and KDE
people write some great apps (Gimp, Gnumeric, AbiWord, KDE Office), but
their desktop environments are huge, bloated, resource hogs.  With
Blackbox, I can still run the apps, without the desktop.  Put it this way

  I don't run desktops, I run applications.

  I think lightweight WM's will be important.  Linux in general will
have a great window of Opportunity when Vista is released.  A lot of
current machines will not be able to run it well (crawl != run).  If
people are faced with a choice of throwing out their old W2K, and XP
machines, and buying new ones, versus keeping their machines and
switching to linux, I think we could see quite a few converts.  We can
also pound away on the TCO angle at Microsoft's expense.  Running the
latest version of linux doesn't require you to buy a new desktop.  On
the other hand, that may explain why some PC hardware companies are so
lukewarm (in some cases hostile) about linux support.

-- 
Walter Dnes [EMAIL PROTECTED]
My musings on technology and security at http://tech_sec.blog.ca
-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-03 Thread Mark Knecht
On 9/3/05, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:
 On Thu, Sep 01, 2005 at 11:31:28AM -0400, Charles Marcus wrote
  IceWM (with ROXFiler if you want Desktop icons, etc)
 
  lightening fast, easy to configure
 
   Blackbox WM here.  This goes back to when my 6-year-old Dell, 450 mhz
 PIII, 128 megs of RAM, was still my main machine.  The GNOME and KDE
 people write some great apps (Gimp, Gnumeric, AbiWord, KDE Office), but
 their desktop environments are huge, bloated, resource hogs.  With
 Blackbox, I can still run the apps, without the desktop.  Put it this way
 
   I don't run desktops, I run applications.
 
   I think lightweight WM's will be important.  Linux in general will
 have a great window of Opportunity when Vista is released.  A lot of
 current machines will not be able to run it well (crawl != run).  If
 people are faced with a choice of throwing out their old W2K, and XP
 machines, and buying new ones, versus keeping their machines and
 switching to linux, I think we could see quite a few converts.  We can
 also pound away on the TCO angle at Microsoft's expense.  Running the
 latest version of linux doesn't require you to buy a new desktop.  On
 the other hand, that may explain why some PC hardware companies are so
 lukewarm (in some cases hostile) about linux support.
 

In general I'll have to take the unpopular position and say I
disagree. All those potential converts are just like you - They don't
run desktops they run apps - and because they are so entrenched with
dollars already spent on Microsoft Windows, Microsoft email, Microsoft
Office, Quicken,, etc., they won't come just because they can save
$400 buying a new PC.

To become a Linux user is a commitment. People don't make new
commitments lightly, and making a light commitment to Linux is doomed
to failure. It's far too hard to use. Imagine knowing absolutely
nothing about any Linux editor, nor even terminal commands, and trying
to configure networking. It's nigh on impossible.

That said, Linux, and Gentoo specifically, is a pleasure to run when
it's running, but even after 3-4 years of being a newbie it's taken me
3 days of work to get my new AMD64 machine to the point where it's
starting to do multimedia.

Just my 2 cents,
Mark

-- 
gentoo-user@gentoo.org mailing list



Re: [gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-03 Thread John Jolet
I don't run desktops, I run applications.
 
 In general I'll have to take the unpopular position and say I
 disagree. All those potential converts are just like you - They don't
 run desktops they run apps - and because they are so entrenched with
 dollars already spent on Microsoft Windows, Microsoft email, Microsoft
 Office, Quicken,, etc., they won't come just because they can save
 $400 buying a new PC.

 To become a Linux user is a commitment. People don't make new
 commitments lightly, and making a light commitment to Linux is doomed
 to failure. It's far too hard to use. Imagine knowing absolutely
 nothing about any Linux editor, nor even terminal commands, and trying
 to configure networking. It's nigh on impossible.

I agree.  I'm a longtime unix administrator with many opportunities to convert 
family and friends to linux, but haven't yet, either due to lack of linux 
drivers for multi-function devices, or lack of linux compatibility to apps 
they need to run.  Until companies support all their hardware o linux 
(specifically in my case lexmark), people will feel trapped in windows.  even 
clients of mine that have spent hundreds of dollars for me to clean their 
windows boxes of spyware  can't afford to move due to websites they NEED to 
run requiring activeX controls.
-- 
John Jolet
Your On-Demand IT Department
512-762-0729
www.jolet.net
[EMAIL PROTECTED]
-- 
gentoo-user@gentoo.org mailing list



[gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-02 Thread Thomas Kirchner
* On Sep  2 20:59, [EMAIL PROTECTED] wrote:
 seems that nobody likes FVWM

Hey, I use FVWM and love it, have for a long time ;)  FVWM is small, 
ultimately customizable, and can do everything any other WM can do, with 
a bit of work.  Virtually any dreamable interface is possible with it.  
This can be a bit daunting, though, so when I was setting it up I found a 
fairly good base (taviso's, I believe) and customized the heck out of it.  
Now it's perfect for me, and I just can't get rid of it.  I've tried 
pretty much every other option, but only FVWM can scratch everyone's 
exact itch - if they're patient.
Tom


pgptAgFGN6VLu.pgp
Description: PGP signature


[gentoo-user] Re: Slightly OT: favorite window manager/desktop environ?

2005-09-01 Thread Charles Marcus

IceWM (with ROXFiler if you want Desktop icons, etc)

lightening fast, easy to configure

--

Charles
--
gentoo-user@gentoo.org mailing list