Re: [GNC] Problem with missing balance in a parent account **FINAL POST**

[John Layman]

Reconcile appears in the menu, but it will not open a reconciliation of the 
subordinates, and (presumably) the placeholder account itself is empty.  You 
can expand the subordinates, but will not be able to reconcile the expansion.

What you are attempting to do is understandable, but difficult from a data 
modelling standpoint.  The constituent parts of a data structure have 
semantics.  In your particular case: that of a checking account.  But you are 
attempting to superimpose a breakdown of its contents that represent different 
semantics.  These semantics clash somewhat with the semantics of 'checking 
account' and the related function of reconciliation required with a bank 
statement.  So, while what you are attempting to accomplish is understandable, 
the collision of semantics is difficult to harmonize.

There was recent mention of envelope budgeting here. Trying to implement an 
envelope budgeting scheme by using sub-accounts to a single checking account 
might be doable, but it would be a kluge insofar as it would complicate 
reconciliation and wouldn't represent a generally suitable envelope budget 
feature.  An envelope budgeting feature would necessarily span multiple 
financial accounts, potentially across multiple institutions, and require an 
entirely different view to be superimposed on the simple tree structure 
accounts in GnuCash represent.  The tree structure is GnuCash is tremendously 
flexible, but doesn't provide for multiple views.

-Original Message-
From: gnucash-user  On 
Behalf Of Robin Chattopadhyay
Sent: Monday, October 10, 2022 5:05 PM
To: Gnucash Users 
Subject: Re: [GNC] Problem with missing balance in a parent account **FINAL 
POST**

At the risk of sounding defensive (I assure you I'm not, just confused) what is 
wrong with what I suggested (using the right-click/context menu on the 
placeholder account)? In the screen shot attached, you can see that the account 
I've selected is marked as placeholder and I can select the Reconcile option 
from that account.

I'm using 4.12 on Ubuntu 22.04.

Robin

On Mon, Oct 10, 2022 at 8:21 AM john  wrote:

> Please remember to copy the list on all replies.
>
> If you want the Reconcile button (and, contrary to what Robin 
> Chatterjay wrote, Actions>Reconcile) to be active for your account, 
> make it not a placeholder.
>
> Regards,
> John Ralls
>
>
> > On Oct 10, 2022, at 7:56 AM, Jay Ridgley 
> wrote:
> >
> > Good morning,
> >
> > After some additional research I believe that the ONLY problem is 
> > the
> grayed out reconcile button.
> >
> > I was confused about the balance showing in the Parent Account,
> Placeholder. It shows in the Reconcile Popup window.
> >
> > The ACTUAL trouble is the grayed out Reconcile Button, that first
> appeared for me in Ubuntu 22.04 LTS after the upgrade.
> >
> > Since I have found the workaround below, it is a matter of
> inconvenience. However it would be preferable to have it as it was in 
> earlier releases (not grayed out).
> >
> > Regards
> > Jay
> >
> > On 10/9/22 15:49, Jay Ridgley wrote:
> >> Good afternoon,
> >> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for 
> >> the
> type of account I am using (Parent account  and Placeholder). I am 
> including an example of my account structure here:
> >> Banking Account (Parent Account, Placeholder)
> >> Checkbook  (sub-account)(contains all checkbook transactions)
> >> Reserve (sub-account) (contains minimum account balance)
> >> Separate Purpose (sub account) (rental income & expenses)
> >> Checkbook Blind (sub-account) (amount held as a pad) All 
> >> transactions take place in the sub-accounts. For me it has worked
> successfully since I began using GnuCash (over 25 years ago).
> >> I was advised of a workaround that allows me to continue using this
> arrangement until it can be fixed/changed to act as it did previously.
> >> It is as follows:
> >> Open Parent account
> >> right click and choose reconcile from the drop down Works just 
> >> fine.
> >> Would not be necessary if the Reconcile button was not grayed out.
> >> My question boils down too: Is this change a bug or a "feature" and 
> >> can
> it be put back the way it was?
> >> Please advise how I should proceed.
> >> Thanks,
> >> Jay
> >> On 10/8/22 07:50, David T. wrote:
> >>> That account register doesn't have any transactions in it, so it 
> >>> won't
> have any value either. Is it possible that in the past, you used a 
> report to see the parent account balances, or even the Chart of Accounts?
> >>>
> >>> And if the ac

Re: [GNC] Problem with missing balance in a parent account

[John Layman]

I have been using GnuCash for only the half the time you have, but in no
Windows version of the software has it ever been possible to right-click a
placeholder account and get a roll-up of the subordinates by selecting
reconcile from the menu.

-Original Message-
From: gnucash-user 
On Behalf Of Jay Ridgley
Sent: Sunday, October 9, 2022 4:49 PM
To: David T. ; John Ralls 
Cc: gnucash-user 
Subject: Re: [GNC] Problem with missing balance in a parent account

Good afternoon,

Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the type
of account I am using (Parent account  and Placeholder). I am including an
example of my account structure here:

Banking Account (Parent Account, Placeholder)
Checkbook  (sub-account)(contains all checkbook transactions)
Reserve (sub-account) (contains minimum account balance)
Separate Purpose (sub account) (rental income & expenses)
Checkbook Blind (sub-account) (amount held as a pad)

All transactions take place in the sub-accounts. For me it has worked
successfully since I began using GnuCash (over 25 years ago).

I was advised of a workaround that allows me to continue using this
arrangement until it can be fixed/changed to act as it did previously.

It is as follows:
Open Parent account
right click and choose reconcile from the drop down

Works just fine.

Would not be necessary if the Reconcile button was not grayed out.

My question boils down too: Is this change a bug or a "feature" and can it
be put back the way it was?


Please advise how I should proceed.

Thanks,
Jay

On 10/8/22 07:50, David T. wrote:
> That account register doesn't have any transactions in it, so it won't 
> have any value either. Is it possible that in the past, you used a 
> report to see the parent account balances, or even the Chart of Accounts?
> 
> And if the account in the screen shot is a placeholder account, then you 
> a) wouldn't be able to open the account by double clicking, b) be told 
> on selecting Open that it was read only, and c) once opened, the entire 
> register would be greyed out. The screen shot seems to show a normal 
> account. It also shows a similarly-named tab next to the active tab.
> 
> David T.
> On Oct 8, 2022, at 1:51 PM, Jay Ridgley  <mailto:jridgl...@austin.rr.com>> wrote:
> 
> On 10/7/22 16:38, john wrote:
> 
> 
> 
> On Oct 7, 2022, at 12:43 PM, Jay Ridgley
>  wrote:
> 
> Good Morning,
> 
> BRAND NEW to the list, have been using GnuCash on my Ubuntu
> system for over 20 years, this is the first problem I have
> encountered that I have not been able to resolve.
> 
> I discovered that the balance amount that should appear in a
> the parent account for my bank is missing. Therefore I am
> unable to do this month's reconcile.
> 
> The account was proper last month, and I was able to balance
> my checkbook successfully. In the meantime I upgraded to
> Ubuntu 22.04 LTS from 20.04 LTS every thing seems to running
> properly, otherwise, including GnuCash.
> 
> Today when I tried to reconcile my bank account I discovered
> the amount of the balance is missing and the reconcile
> button is grayed out(naturally since nothing shows).
> 
> All the sub accounts point to the parent account and when I
> list my accounts the balance appears there and is correct.
> 
> What happened and how can I get it back?
> 
> 
> 
> Can you attach (don't inline!) a screenshot of the problem? It's
> not clear from your description what balance is missing and what
> button is disabled.
> 
> Regards,
> John Ralls
> 
> John,
> 
>Sorry it took so long...
> The account shown is the parent and the Balance should NOT be blank,
but
> the sum of 4  account balances.
> 
> Thanks,
> Jay
> 

-- 
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320

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Re: [GNC] Problem with missing balance in a parent account **FINAL POST**

[john]

Ah, I misunderstood. It's disabled in the Action menu when the placeholder 
account's register is open and focussed. It does indeed work from the accounts 
page, both in the Action and the context menus. That's an oversight and should 
be fixed.

Regards,
John Ralls

> On Oct 10, 2022, at 5:04 PM, Robin Chattopadhyay  wrote:
> 
> At the risk of sounding defensive (I assure you I'm not, just confused)
> what is wrong with what I suggested (using the right-click/context menu on
> the placeholder account)? In the screen shot attached, you can see that the
> account I've selected is marked as placeholder and I can select the
> Reconcile option from that account.
> 
> I'm using 4.12 on Ubuntu 22.04.
> 
> Robin
> 
> On Mon, Oct 10, 2022 at 8:21 AM john  wrote:
> 
>> Please remember to copy the list on all replies.
>> 
>> If you want the Reconcile button (and, contrary to what Robin Chatterjay
>> wrote, Actions>Reconcile) to be active for your account, make it not a
>> placeholder.
>> 
>> Regards,
>> John Ralls
>> 
>> 
>>> On Oct 10, 2022, at 7:56 AM, Jay Ridgley 
>> wrote:
>>> 
>>> Good morning,
>>> 
>>> After some additional research I believe that the ONLY problem is the
>> grayed out reconcile button.
>>> 
>>> I was confused about the balance showing in the Parent Account,
>> Placeholder. It shows in the Reconcile Popup window.
>>> 
>>> The ACTUAL trouble is the grayed out Reconcile Button, that first
>> appeared for me in Ubuntu 22.04 LTS after the upgrade.
>>> 
>>> Since I have found the workaround below, it is a matter of
>> inconvenience. However it would be preferable to have it as it was in
>> earlier releases (not grayed out).
>>> 
>>> Regards
>>> Jay
>>> 
>>> On 10/9/22 15:49, Jay Ridgley wrote:
 Good afternoon,
 Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the
>> type of account I am using (Parent account  and Placeholder). I am
>> including an example of my account structure here:
 Banking Account (Parent Account, Placeholder)
   Checkbook  (sub-account)(contains all checkbook transactions)
   Reserve (sub-account) (contains minimum account balance)
   Separate Purpose (sub account) (rental income & expenses)
   Checkbook Blind (sub-account) (amount held as a pad)
 All transactions take place in the sub-accounts. For me it has worked
>> successfully since I began using GnuCash (over 25 years ago).
 I was advised of a workaround that allows me to continue using this
>> arrangement until it can be fixed/changed to act as it did previously.
 It is as follows:
 Open Parent account
 right click and choose reconcile from the drop down
 Works just fine.
 Would not be necessary if the Reconcile button was not grayed out.
 My question boils down too: Is this change a bug or a "feature" and can
>> it be put back the way it was?
 Please advise how I should proceed.
 Thanks,
 Jay
 On 10/8/22 07:50, David T. wrote:
> That account register doesn't have any transactions in it, so it won't
>> have any value either. Is it possible that in the past, you used a report
>> to see the parent account balances, or even the Chart of Accounts?
> 
> And if the account in the screen shot is a placeholder account, then
>> you a) wouldn't be able to open the account by double clicking, b) be told
>> on selecting Open that it was read only, and c) once opened, the entire
>> register would be greyed out. The screen shot seems to show a normal
>> account. It also shows a similarly-named tab next to the active tab.
> 
> David T.
> On Oct 8, 2022, at 1:51 PM, Jay Ridgley > > wrote:
> 
>   On 10/7/22 16:38, john wrote:
> 
> 
> 
>   On Oct 7, 2022, at 12:43 PM, Jay Ridgley
>wrote:
> 
>   Good Morning,
> 
>   BRAND NEW to the list, have been using GnuCash on my Ubuntu
>   system for over 20 years, this is the first problem I have
>   encountered that I have not been able to resolve.
> 
>   I discovered that the balance amount that should appear in
>> a
>   the parent account for my bank is missing. Therefore I am
>   unable to do this month's reconcile.
> 
>   The account was proper last month, and I was able to
>> balance
>   my checkbook successfully. In the meantime I upgraded to
>   Ubuntu 22.04 LTS from 20.04 LTS every thing seems to
>> running
>   properly, otherwise, including GnuCash.
> 
>   Today when I tried to reconcile my bank account I
>> discovered
>   the amount of the balance is missing and the reconcile
>   button is grayed out(naturally since nothing shows).
> 
>   All the sub accounts point to the parent account and when I
>   list my accounts the balance appears there and is correct.
> 
>   

Re: [GNC] Problem with missing balance in a parent account **FINAL POST**

[Gyle McCollam]

Michael,
On my system on a placeholder account, Windows 11 GnuCash 4.12, when you select 
*Action* the Reconcile selection is grayed out and you can't select it, so it 
is disabled as you said it should be.  The only way I can get reconcile to work 
is from the "Accounts" page.  There it brings up a blank page, if you didn't 
select "Include subaccounts" in the 1st box. If there are no subaccount 
transactions to reconcile even that box is grayed out and not selectable.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>   email


From: gnucash-user  on 
behalf of Fross, Michael 
Sent: Monday, October 10, 2022 11:28 AM
To: Jay Ridgley 
Cc: Gnucash Users 
Subject: Re: [GNC] Problem with missing balance in a parent account **FINAL 
POST**

Hi Jay.  You are correct.  A placeholder account as simply a "group" that
holds other accounts.  You can certainly reconcile accounts that are
"under" a placeholder account.

On a placeholder account, you can't get the reconcile button because you
can't open the transaction list.

However, if you use the menu item *Action|Reconcile* for a selected
placeholder account, it does open up a window with no transactions.  IMHO,
*Action|Reconcile* should be disabled if the selected account is a
placeholder.

Michael


On Mon, Oct 10, 2022 at 10:14 AM Jay Ridgley 
wrote:

> On 10/10/22 08:20, john wrote:
> > Please remember to copy the list on all replies.
> >
> > If you want the Reconcile button (and, contrary to what Robin Chatterjay
> wrote, Actions>Reconcile) to be active for your account, make it not a
> placeholder.
> >
> > Regards,
> > John Ralls
> >
> Thank you John,
>
> What is the purpose of a placeholder then, because on my system that was
> not changed for the account in question between 20.04 LTS and 22.04 LTS?
> I was under the impression that a placeholder was to allow an account to
> be a parent BUT not allow transactions to be posted directly.
>
>
> >
> >> On Oct 10, 2022, at 7:56 AM, Jay Ridgley 
> wrote:
> >>
> >> Good morning,
> >>
> >> After some additional research I believe that the ONLY problem is the
> grayed out reconcile button.
> >>
> >> I was confused about the balance showing in the Parent Account,
> Placeholder. It shows in the Reconcile Popup window.
> >>
> >> The ACTUAL trouble is the grayed out Reconcile Button, that first
> appeared for me in Ubuntu 22.04 LTS after the upgrade.
> >>
> >> Since I have found the workaround below, it is a matter of
> inconvenience. However it would be preferable to have it as it was in
> earlier releases (not grayed out).
> >>
> >> Regards
> >> Jay
> >>
> >> On 10/9/22 15:49, Jay Ridgley wrote:
> >>> Good afternoon,
> >>> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the
> type of account I am using (Parent account  and Placeholder). I am
> including an example of my account structure here:
> >>> Banking Account (Parent Account, Placeholder)
> >>>  Checkbook  (sub-account)(contains all checkbook transactions)
> >>>  Reserve (sub-account) (contains minimum account balance)
> >>>  Separate Purpose (sub account) (rental income & expenses)
> >>>  Checkbook Blind (sub-account) (amount held as a pad)
> >>> All transactions take place in the sub-accounts. For me it has worked
> successfully since I began using GnuCash (over 25 years ago).
> >>> I was advised of a workaround that allows me to continue using this
> arrangement until it can be fixed/changed to act as it did previously.
> >>> It is as follows:
> >>> Open Parent account
> >>> right click and choose reconcile from the drop down
> >>> Works just fine.
> >>> Would not be necessary if the Reconcile button was not grayed out.
> >>> My question boils down too: Is this change a bug or a "feature" and
> can it be put back the way it was?
> >>> Please advise how I should proceed.
> >>> Thanks,
> >>> Jay
> >>> On 10/8/22 07:50, David T. wrote:
> >>>> That account register doesn't have any transactions in it, so it
> won't have any value either. Is it possible that in the past, you used a
> report to see the parent account balances, or even the Chart of Accounts?
> >>>>
> >>>> And if the account in the screen shot is a placeholder account, then
> you a) wouldn't be able to open the account by double clicking, b) be told
> on selecting Open that it was read 

Re: [GNC] Problem with missing balance in a parent account **FINAL POST**

[Fross, Michael]

Hi Jay.  You are correct.  A placeholder account as simply a "group" that
holds other accounts.  You can certainly reconcile accounts that are
"under" a placeholder account.

On a placeholder account, you can't get the reconcile button because you
can't open the transaction list.

However, if you use the menu item *Action|Reconcile* for a selected
placeholder account, it does open up a window with no transactions.  IMHO,
*Action|Reconcile* should be disabled if the selected account is a
placeholder.

Michael


On Mon, Oct 10, 2022 at 10:14 AM Jay Ridgley 
wrote:

> On 10/10/22 08:20, john wrote:
> > Please remember to copy the list on all replies.
> >
> > If you want the Reconcile button (and, contrary to what Robin Chatterjay
> wrote, Actions>Reconcile) to be active for your account, make it not a
> placeholder.
> >
> > Regards,
> > John Ralls
> >
> Thank you John,
>
> What is the purpose of a placeholder then, because on my system that was
> not changed for the account in question between 20.04 LTS and 22.04 LTS?
> I was under the impression that a placeholder was to allow an account to
> be a parent BUT not allow transactions to be posted directly.
>
>
> >
> >> On Oct 10, 2022, at 7:56 AM, Jay Ridgley 
> wrote:
> >>
> >> Good morning,
> >>
> >> After some additional research I believe that the ONLY problem is the
> grayed out reconcile button.
> >>
> >> I was confused about the balance showing in the Parent Account,
> Placeholder. It shows in the Reconcile Popup window.
> >>
> >> The ACTUAL trouble is the grayed out Reconcile Button, that first
> appeared for me in Ubuntu 22.04 LTS after the upgrade.
> >>
> >> Since I have found the workaround below, it is a matter of
> inconvenience. However it would be preferable to have it as it was in
> earlier releases (not grayed out).
> >>
> >> Regards
> >> Jay
> >>
> >> On 10/9/22 15:49, Jay Ridgley wrote:
> >>> Good afternoon,
> >>> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the
> type of account I am using (Parent account  and Placeholder). I am
> including an example of my account structure here:
> >>> Banking Account (Parent Account, Placeholder)
> >>>  Checkbook  (sub-account)(contains all checkbook transactions)
> >>>  Reserve (sub-account) (contains minimum account balance)
> >>>  Separate Purpose (sub account) (rental income & expenses)
> >>>  Checkbook Blind (sub-account) (amount held as a pad)
> >>> All transactions take place in the sub-accounts. For me it has worked
> successfully since I began using GnuCash (over 25 years ago).
> >>> I was advised of a workaround that allows me to continue using this
> arrangement until it can be fixed/changed to act as it did previously.
> >>> It is as follows:
> >>> Open Parent account
> >>> right click and choose reconcile from the drop down
> >>> Works just fine.
> >>> Would not be necessary if the Reconcile button was not grayed out.
> >>> My question boils down too: Is this change a bug or a "feature" and
> can it be put back the way it was?
> >>> Please advise how I should proceed.
> >>> Thanks,
> >>> Jay
> >>> On 10/8/22 07:50, David T. wrote:
>  That account register doesn't have any transactions in it, so it
> won't have any value either. Is it possible that in the past, you used a
> report to see the parent account balances, or even the Chart of Accounts?
> 
>  And if the account in the screen shot is a placeholder account, then
> you a) wouldn't be able to open the account by double clicking, b) be told
> on selecting Open that it was read only, and c) once opened, the entire
> register would be greyed out. The screen shot seems to show a normal
> account. It also shows a similarly-named tab next to the active tab.
> 
>  David T.
>  On Oct 8, 2022, at 1:51 PM, Jay Ridgley  > wrote:
> 
>   On 10/7/22 16:38, john wrote:
> 
> 
> 
>   On Oct 7, 2022, at 12:43 PM, Jay Ridgley
>    wrote:
> 
>   Good Morning,
> 
>   BRAND NEW to the list, have been using GnuCash on my
> Ubuntu
>   system for over 20 years, this is the first problem I
> have
>   encountered that I have not been able to resolve.
> 
>   I discovered that the balance amount that should appear
> in a
>   the parent account for my bank is missing. Therefore I am
>   unable to do this month's reconcile.
> 
>   The account was proper last month, and I was able to
> balance
>   my checkbook successfully. In the meantime I upgraded to
>   Ubuntu 22.04 LTS from 20.04 LTS every thing seems to
> running
>   properly, otherwise, including GnuCash.
> 
>   Today when I tried to reconcile my bank account I
> discovered
>   the amount of the balance is missing and the reconcile
>  

Re: [GNC] Problem with missing balance in a parent account **FINAL POST**

[Jay Ridgley]

On 10/10/22 08:20, john wrote:

Please remember to copy the list on all replies.

If you want the Reconcile button (and, contrary to what Robin Chatterjay wrote, 
Actions>Reconcile) to be active for your account, make it not a placeholder.

Regards,
John Ralls


Thank you John,

What is the purpose of a placeholder then, because on my system that was 
not changed for the account in question between 20.04 LTS and 22.04 LTS? 
I was under the impression that a placeholder was to allow an account to 
be a parent BUT not allow transactions to be posted directly.






On Oct 10, 2022, at 7:56 AM, Jay Ridgley  wrote:

Good morning,

After some additional research I believe that the ONLY problem is the grayed 
out reconcile button.

I was confused about the balance showing in the Parent Account, Placeholder. It 
shows in the Reconcile Popup window.

The ACTUAL trouble is the grayed out Reconcile Button, that first appeared for 
me in Ubuntu 22.04 LTS after the upgrade.

Since I have found the workaround below, it is a matter of inconvenience. 
However it would be preferable to have it as it was in earlier releases (not 
grayed out).

Regards
Jay

On 10/9/22 15:49, Jay Ridgley wrote:

Good afternoon,
Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the type of 
account I am using (Parent account  and Placeholder). I am including an example 
of my account structure here:
Banking Account (Parent Account, Placeholder)
 Checkbook  (sub-account)(contains all checkbook transactions)
 Reserve (sub-account) (contains minimum account balance)
 Separate Purpose (sub account) (rental income & expenses)
 Checkbook Blind (sub-account) (amount held as a pad)
All transactions take place in the sub-accounts. For me it has worked 
successfully since I began using GnuCash (over 25 years ago).
I was advised of a workaround that allows me to continue using this arrangement 
until it can be fixed/changed to act as it did previously.
It is as follows:
Open Parent account
right click and choose reconcile from the drop down
Works just fine.
Would not be necessary if the Reconcile button was not grayed out.
My question boils down too: Is this change a bug or a "feature" and can it be 
put back the way it was?
Please advise how I should proceed.
Thanks,
Jay
On 10/8/22 07:50, David T. wrote:

That account register doesn't have any transactions in it, so it won't have any 
value either. Is it possible that in the past, you used a report to see the 
parent account balances, or even the Chart of Accounts?

And if the account in the screen shot is a placeholder account, then you a) 
wouldn't be able to open the account by double clicking, b) be told on 
selecting Open that it was read only, and c) once opened, the entire register 
would be greyed out. The screen shot seems to show a normal account. It also 
shows a similarly-named tab next to the active tab.

David T.
On Oct 8, 2022, at 1:51 PM, Jay Ridgley mailto:jridgl...@austin.rr.com>> wrote:

 On 10/7/22 16:38, john wrote:



 On Oct 7, 2022, at 12:43 PM, Jay Ridgley
  wrote:

 Good Morning,

 BRAND NEW to the list, have been using GnuCash on my Ubuntu
 system for over 20 years, this is the first problem I have
 encountered that I have not been able to resolve.

 I discovered that the balance amount that should appear in a
 the parent account for my bank is missing. Therefore I am
 unable to do this month's reconcile.

 The account was proper last month, and I was able to balance
 my checkbook successfully. In the meantime I upgraded to
 Ubuntu 22.04 LTS from 20.04 LTS every thing seems to running
 properly, otherwise, including GnuCash.

 Today when I tried to reconcile my bank account I discovered
 the amount of the balance is missing and the reconcile
 button is grayed out(naturally since nothing shows).

 All the sub accounts point to the parent account and when I
 list my accounts the balance appears there and is correct.

 What happened and how can I get it back?



 Can you attach (don't inline!) a screenshot of the problem? It's
 not clear from your description what balance is missing and what
 button is disabled.

 Regards,
 John Ralls

 John,

Sorry it took so long...
 The account shown is the parent and the Balance should NOT be blank, but
 the sum of 4  account balances.

 Thanks,
 Jay



--
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320





--
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320

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gnucash-user 

Re: [GNC] Problem with missing balance in a parent account **FINAL POST**

[john]

Sorry, Robin Chattopadhyay not Chatterjay.

Regards,
John Ralls


> On Oct 10, 2022, at 9:20 AM, john  wrote:
> 
> Please remember to copy the list on all replies.
> 
> If you want the Reconcile button (and, contrary to what Robin Chatterjay 
> wrote, Actions>Reconcile) to be active for your account, make it not a 
> placeholder. 
> 
> Regards,
> John Ralls
> 
> 
>> On Oct 10, 2022, at 7:56 AM, Jay Ridgley  wrote:
>> 
>> Good morning,
>> 
>> After some additional research I believe that the ONLY problem is the grayed 
>> out reconcile button.
>> 
>> I was confused about the balance showing in the Parent Account, Placeholder. 
>> It shows in the Reconcile Popup window.
>> 
>> The ACTUAL trouble is the grayed out Reconcile Button, that first appeared 
>> for me in Ubuntu 22.04 LTS after the upgrade.
>> 
>> Since I have found the workaround below, it is a matter of inconvenience. 
>> However it would be preferable to have it as it was in earlier releases (not 
>> grayed out).
>> 
>> Regards
>> Jay
>> 
>> On 10/9/22 15:49, Jay Ridgley wrote:
>>> Good afternoon,
>>> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the type 
>>> of account I am using (Parent account  and Placeholder). I am including an 
>>> example of my account structure here:
>>> Banking Account (Parent Account, Placeholder)
>>>Checkbook  (sub-account)(contains all checkbook transactions)
>>>Reserve (sub-account) (contains minimum account balance)
>>>Separate Purpose (sub account) (rental income & expenses)
>>>Checkbook Blind (sub-account) (amount held as a pad)
>>> All transactions take place in the sub-accounts. For me it has worked 
>>> successfully since I began using GnuCash (over 25 years ago).
>>> I was advised of a workaround that allows me to continue using this 
>>> arrangement until it can be fixed/changed to act as it did previously.
>>> It is as follows:
>>> Open Parent account
>>> right click and choose reconcile from the drop down
>>> Works just fine.
>>> Would not be necessary if the Reconcile button was not grayed out.
>>> My question boils down too: Is this change a bug or a "feature" and can it 
>>> be put back the way it was?
>>> Please advise how I should proceed.
>>> Thanks,
>>> Jay
>>> On 10/8/22 07:50, David T. wrote:
 That account register doesn't have any transactions in it, so it won't 
 have any value either. Is it possible that in the past, you used a report 
 to see the parent account balances, or even the Chart of Accounts?
 
 And if the account in the screen shot is a placeholder account, then you 
 a) wouldn't be able to open the account by double clicking, b) be told on 
 selecting Open that it was read only, and c) once opened, the entire 
 register would be greyed out. The screen shot seems to show a normal 
 account. It also shows a similarly-named tab next to the active tab.
 
 David T.
 On Oct 8, 2022, at 1:51 PM, Jay Ridgley >>> > wrote:
 
On 10/7/22 16:38, john wrote:
 
 
 
On Oct 7, 2022, at 12:43 PM, Jay Ridgley
 wrote:
 
Good Morning,
 
BRAND NEW to the list, have been using GnuCash on my Ubuntu
system for over 20 years, this is the first problem I have
encountered that I have not been able to resolve.
 
I discovered that the balance amount that should appear in a
the parent account for my bank is missing. Therefore I am
unable to do this month's reconcile.
 
The account was proper last month, and I was able to balance
my checkbook successfully. In the meantime I upgraded to
Ubuntu 22.04 LTS from 20.04 LTS every thing seems to running
properly, otherwise, including GnuCash.
 
Today when I tried to reconcile my bank account I discovered
the amount of the balance is missing and the reconcile
button is grayed out(naturally since nothing shows).
 
All the sub accounts point to the parent account and when I
list my accounts the balance appears there and is correct.
 
What happened and how can I get it back?
 
 
 
Can you attach (don't inline!) a screenshot of the problem? It's
not clear from your description what balance is missing and what
button is disabled.
 
Regards,
John Ralls
 
John,
 
   Sorry it took so long...
The account shown is the parent and the Balance should NOT be blank, but
the sum of 4  account balances.
 
Thanks,
Jay
 
>> 
>> -- 
>> Jay Ridgley
>> jridgley2 at austin.rr.com
>> Registered Linux User ID - 9115
>> https://linuxcounter.net/cert/9115.png
>> Registered Ubuntu User ID - 23320
>> 

Re: [GNC] Problem with missing balance in a parent account **FINAL POST**

[john]

Please remember to copy the list on all replies.

If you want the Reconcile button (and, contrary to what Robin Chatterjay wrote, 
Actions>Reconcile) to be active for your account, make it not a placeholder. 

Regards,
John Ralls


> On Oct 10, 2022, at 7:56 AM, Jay Ridgley  wrote:
> 
> Good morning,
> 
> After some additional research I believe that the ONLY problem is the grayed 
> out reconcile button.
> 
> I was confused about the balance showing in the Parent Account, Placeholder. 
> It shows in the Reconcile Popup window.
> 
> The ACTUAL trouble is the grayed out Reconcile Button, that first appeared 
> for me in Ubuntu 22.04 LTS after the upgrade.
> 
> Since I have found the workaround below, it is a matter of inconvenience. 
> However it would be preferable to have it as it was in earlier releases (not 
> grayed out).
> 
> Regards
> Jay
> 
> On 10/9/22 15:49, Jay Ridgley wrote:
>> Good afternoon,
>> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the type 
>> of account I am using (Parent account  and Placeholder). I am including an 
>> example of my account structure here:
>> Banking Account (Parent Account, Placeholder)
>> Checkbook  (sub-account)(contains all checkbook transactions)
>> Reserve (sub-account) (contains minimum account balance)
>> Separate Purpose (sub account) (rental income & expenses)
>> Checkbook Blind (sub-account) (amount held as a pad)
>> All transactions take place in the sub-accounts. For me it has worked 
>> successfully since I began using GnuCash (over 25 years ago).
>> I was advised of a workaround that allows me to continue using this 
>> arrangement until it can be fixed/changed to act as it did previously.
>> It is as follows:
>> Open Parent account
>> right click and choose reconcile from the drop down
>> Works just fine.
>> Would not be necessary if the Reconcile button was not grayed out.
>> My question boils down too: Is this change a bug or a "feature" and can it 
>> be put back the way it was?
>> Please advise how I should proceed.
>> Thanks,
>> Jay
>> On 10/8/22 07:50, David T. wrote:
>>> That account register doesn't have any transactions in it, so it won't have 
>>> any value either. Is it possible that in the past, you used a report to see 
>>> the parent account balances, or even the Chart of Accounts?
>>> 
>>> And if the account in the screen shot is a placeholder account, then you a) 
>>> wouldn't be able to open the account by double clicking, b) be told on 
>>> selecting Open that it was read only, and c) once opened, the entire 
>>> register would be greyed out. The screen shot seems to show a normal 
>>> account. It also shows a similarly-named tab next to the active tab.
>>> 
>>> David T.
>>> On Oct 8, 2022, at 1:51 PM, Jay Ridgley >> > wrote:
>>> 
>>> On 10/7/22 16:38, john wrote:
>>> 
>>> 
>>> 
>>> On Oct 7, 2022, at 12:43 PM, Jay Ridgley
>>>  wrote:
>>> 
>>> Good Morning,
>>> 
>>> BRAND NEW to the list, have been using GnuCash on my Ubuntu
>>> system for over 20 years, this is the first problem I have
>>> encountered that I have not been able to resolve.
>>> 
>>> I discovered that the balance amount that should appear in a
>>> the parent account for my bank is missing. Therefore I am
>>> unable to do this month's reconcile.
>>> 
>>> The account was proper last month, and I was able to balance
>>> my checkbook successfully. In the meantime I upgraded to
>>> Ubuntu 22.04 LTS from 20.04 LTS every thing seems to running
>>> properly, otherwise, including GnuCash.
>>> 
>>> Today when I tried to reconcile my bank account I discovered
>>> the amount of the balance is missing and the reconcile
>>> button is grayed out(naturally since nothing shows).
>>> 
>>> All the sub accounts point to the parent account and when I
>>> list my accounts the balance appears there and is correct.
>>> 
>>> What happened and how can I get it back?
>>> 
>>> 
>>> 
>>> Can you attach (don't inline!) a screenshot of the problem? It's
>>> not clear from your description what balance is missing and what
>>> button is disabled.
>>> 
>>> Regards,
>>> John Ralls
>>> 
>>> John,
>>> 
>>>Sorry it took so long...
>>> The account shown is the parent and the Balance should NOT be blank, but
>>> the sum of 4  account balances.
>>> 
>>> Thanks,
>>> Jay
>>> 
> 
> -- 
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
> 

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Re: [GNC] Problem with missing balance in a parent account

[Robin Chattopadhyay]

I have a substantially similar arrangement with sub-accounts under a
checking account. And I also use v4.12 under Ubuntu 22.04 LTS.

I suspect there are a couple of things going on:
1) When you click the Open button on the placeholder account, nothing shows
up. If you want to see the consolidated balance and listing of
transactions, in the Accounts tab, right-click on the Banking Account line
and select 'Open SubAccounts' from the pop-up menu. That will display all
the transactions in the sub-accounts
2) I agree, the Reconcile button is grayed out when you open the register
this way. I can't say if that's a feature or a bug, but it can also be
worked around by -- from the Accounts tab, right click on the Banking
Account line and select 'Reconcile' from the pop-up menu. That will open
the Reconcile Information window that you're familiar with and be sure to
select 'Include subaccounts'.

Robin

On Sun, Oct 9, 2022 at 3:49 PM Jay Ridgley  wrote:

> Good afternoon,
>
> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the
> type of account I am using (Parent account  and Placeholder). I am
> including an example of my account structure here:
>
> Banking Account (Parent Account, Placeholder)
> Checkbook  (sub-account)(contains all checkbook transactions)
> Reserve (sub-account) (contains minimum account balance)
> Separate Purpose (sub account) (rental income & expenses)
> Checkbook Blind (sub-account) (amount held as a pad)
>
> All transactions take place in the sub-accounts. For me it has worked
> successfully since I began using GnuCash (over 25 years ago).
>
> I was advised of a workaround that allows me to continue using this
> arrangement until it can be fixed/changed to act as it did previously.
>
> It is as follows:
> Open Parent account
> right click and choose reconcile from the drop down
>
> Works just fine.
>
> Would not be necessary if the Reconcile button was not grayed out.
>
> My question boils down too: Is this change a bug or a "feature" and can
> it be put back the way it was?
>
>
> Please advise how I should proceed.
>
> Thanks,
> Jay
>
> On 10/8/22 07:50, David T. wrote:
> > That account register doesn't have any transactions in it, so it won't
> > have any value either. Is it possible that in the past, you used a
> > report to see the parent account balances, or even the Chart of Accounts?
> >
> > And if the account in the screen shot is a placeholder account, then you
> > a) wouldn't be able to open the account by double clicking, b) be told
> > on selecting Open that it was read only, and c) once opened, the entire
> > register would be greyed out. The screen shot seems to show a normal
> > account. It also shows a similarly-named tab next to the active tab.
> >
> > David T.
> > On Oct 8, 2022, at 1:51 PM, Jay Ridgley  > > wrote:
> >
> > On 10/7/22 16:38, john wrote:
> >
> >
> >
> > On Oct 7, 2022, at 12:43 PM, Jay Ridgley
> >  wrote:
> >
> > Good Morning,
> >
> > BRAND NEW to the list, have been using GnuCash on my Ubuntu
> > system for over 20 years, this is the first problem I have
> > encountered that I have not been able to resolve.
> >
> > I discovered that the balance amount that should appear in a
> > the parent account for my bank is missing. Therefore I am
> > unable to do this month's reconcile.
> >
> > The account was proper last month, and I was able to balance
> > my checkbook successfully. In the meantime I upgraded to
> > Ubuntu 22.04 LTS from 20.04 LTS every thing seems to running
> > properly, otherwise, including GnuCash.
> >
> > Today when I tried to reconcile my bank account I discovered
> > the amount of the balance is missing and the reconcile
> > button is grayed out(naturally since nothing shows).
> >
> > All the sub accounts point to the parent account and when I
> > list my accounts the balance appears there and is correct.
> >
> > What happened and how can I get it back?
> >
> >
> >
> > Can you attach (don't inline!) a screenshot of the problem? It's
> > not clear from your description what balance is missing and what
> > button is disabled.
> >
> > Regards,
> > John Ralls
> >
> > John,
> >
> >Sorry it took so long...
> > The account shown is the parent and the Balance should NOT be blank,
> but
> > the sum of 4  account balances.
> >
> > Thanks,
> > Jay
> >
>
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
>
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Re: [GNC] Problem with missing balance in a parent account

[Jay Ridgley]

Good afternoon,

Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the 
type of account I am using (Parent account  and Placeholder). I am 
including an example of my account structure here:


Banking Account (Parent Account, Placeholder)
Checkbook  (sub-account)(contains all checkbook transactions)
Reserve (sub-account) (contains minimum account balance)
Separate Purpose (sub account) (rental income & expenses)
Checkbook Blind (sub-account) (amount held as a pad)

All transactions take place in the sub-accounts. For me it has worked 
successfully since I began using GnuCash (over 25 years ago).


I was advised of a workaround that allows me to continue using this 
arrangement until it can be fixed/changed to act as it did previously.


It is as follows:
Open Parent account
right click and choose reconcile from the drop down

Works just fine.

Would not be necessary if the Reconcile button was not grayed out.

My question boils down too: Is this change a bug or a "feature" and can 
it be put back the way it was?



Please advise how I should proceed.

Thanks,
Jay

On 10/8/22 07:50, David T. wrote:
That account register doesn't have any transactions in it, so it won't 
have any value either. Is it possible that in the past, you used a 
report to see the parent account balances, or even the Chart of Accounts?


And if the account in the screen shot is a placeholder account, then you 
a) wouldn't be able to open the account by double clicking, b) be told 
on selecting Open that it was read only, and c) once opened, the entire 
register would be greyed out. The screen shot seems to show a normal 
account. It also shows a similarly-named tab next to the active tab.


David T.
On Oct 8, 2022, at 1:51 PM, Jay Ridgley > wrote:


On 10/7/22 16:38, john wrote:



On Oct 7, 2022, at 12:43 PM, Jay Ridgley
 wrote:

Good Morning,

BRAND NEW to the list, have been using GnuCash on my Ubuntu
system for over 20 years, this is the first problem I have
encountered that I have not been able to resolve.

I discovered that the balance amount that should appear in a
the parent account for my bank is missing. Therefore I am
unable to do this month's reconcile.

The account was proper last month, and I was able to balance
my checkbook successfully. In the meantime I upgraded to
Ubuntu 22.04 LTS from 20.04 LTS every thing seems to running
properly, otherwise, including GnuCash.

Today when I tried to reconcile my bank account I discovered
the amount of the balance is missing and the reconcile
button is grayed out(naturally since nothing shows).

All the sub accounts point to the parent account and when I
list my accounts the balance appears there and is correct.

What happened and how can I get it back?



Can you attach (don't inline!) a screenshot of the problem? It's
not clear from your description what balance is missing and what
button is disabled.

Regards,
John Ralls

John,

   Sorry it took so long...
The account shown is the parent and the Balance should NOT be blank, but
the sum of 4  account balances.

Thanks,
Jay



--
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320

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Re: [GNC] Problem with missing balance in a parent account

[David T. via gnucash-user]

That account register doesn't have any transactions in it, so it won't have any 
value either. Is it possible that in the past, you used a report to see the 
parent account balances, or even the Chart of Accounts? 

And if the account in the screen shot is a placeholder account, then you a) 
wouldn't be able to open the account by double clicking, b) be told on 
selecting Open that it was read only, and c) once opened, the entire register 
would be greyed out. The screen shot seems to show a normal account. It also 
shows a similarly-named tab next to the active tab.

⁣David T. ​

On Oct 8, 2022, 1:51 PM, at 1:51 PM, Jay Ridgley  
wrote:
>On 10/7/22 16:38, john wrote:
>> 
>> 
>>> On Oct 7, 2022, at 12:43 PM, Jay Ridgley 
>wrote:
>>>
>>> Good Morning,
>>>
>>> BRAND NEW to the list, have been using GnuCash on my Ubuntu system
>for over 20 years, this is the first problem I have encountered that I
>have not been able to resolve.
>>>
>>> I discovered that the balance amount that should appear in a the
>parent account for my bank is missing. Therefore I am unable to do this
>month's reconcile.
>>>
>>> The account was proper last month, and I was able to balance my
>checkbook successfully. In the meantime I upgraded to Ubuntu 22.04 LTS
>from 20.04 LTS every thing seems to running properly, otherwise,
>including GnuCash.
>>>
>>> Today when I tried to reconcile my bank account I discovered the
>amount of the balance is missing and the reconcile button is grayed
>out(naturally since nothing shows).
>>>
>>> All the sub accounts point to the parent account and when I list my
>accounts the balance appears there and is correct.
>>>
>>> What happened and how can I get it back?
>> 
>> 
>> Can you attach (don't inline!) a screenshot of the problem? It's not
>clear from your description what balance is missing and what button is
>disabled.
>> 
>> Regards,
>> John Ralls
>> 
>John,
>
>  Sorry it took so long...
>The account shown is the parent and the Balance should NOT be blank,
>but 
>the sum of 4  account balances.
>
>Thanks,
>Jay
>-- 
>Jay Ridgley
>jridgley2 at austin.rr.com
>Registered Linux User ID - 9115
>https://linuxcounter.net/cert/9115.png
>Registered Ubuntu User ID - 23320
>
>
>
>
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Re: [GNC] Problem with missing balance in a parent account

[Jay Ridgley]

On 10/7/22 15:11, David Carlson wrote:

What version of GnuCash do you have now and is it the same as before?

The installed version is 1.4.8-1build2 the binary for gnucash has a date 
stamp of Feb 9, 2022. That is well before the upgrade.


BTW What which is the preferred method of posting top or bottom?
Regards,
Jay



On Fri, Oct 7, 2022, 11:44 AM Jay Ridgley > wrote:


Good Morning,

BRAND NEW to the list, have been using GnuCash on my Ubuntu system for
over 20 years, this is the first problem I have encountered that I have
not been able to resolve.

I discovered that the balance amount that should appear in a the parent
account for my bank is missing. Therefore I am unable to do this
month's
reconcile.

The account was proper last month, and I was able to balance my
checkbook successfully. In the meantime I upgraded to Ubuntu 22.04 LTS
from 20.04 LTS every thing seems to running properly, otherwise,
including GnuCash.

Today when I tried to reconcile my bank account I discovered the amount
of the balance is missing and the reconcile button is grayed
out(naturally since nothing shows).

All the sub accounts point to the parent account and when I list my
accounts the balance appears there and is correct.

What happened and how can I get it back?

GREAT PACKAGE!

Help please, thank You
Jay
-- 
Jay Ridgley

jridgley2 at austin.rr.com 
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png

Registered Ubuntu User ID - 23320
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--
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320

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Re: [GNC] Problem with missing balance in a parent account

[Jay Ridgley]

On 10/7/22 16:38, john wrote:




On Oct 7, 2022, at 12:43 PM, Jay Ridgley  wrote:

Good Morning,

BRAND NEW to the list, have been using GnuCash on my Ubuntu system for over 20 
years, this is the first problem I have encountered that I have not been able 
to resolve.

I discovered that the balance amount that should appear in a the parent account 
for my bank is missing. Therefore I am unable to do this month's reconcile.

The account was proper last month, and I was able to balance my checkbook 
successfully. In the meantime I upgraded to Ubuntu 22.04 LTS from 20.04 LTS 
every thing seems to running properly, otherwise, including GnuCash.

Today when I tried to reconcile my bank account I discovered the amount of the 
balance is missing and the reconcile button is grayed out(naturally since 
nothing shows).

All the sub accounts point to the parent account and when I list my accounts 
the balance appears there and is correct.

What happened and how can I get it back?



Can you attach (don't inline!) a screenshot of the problem? It's not clear from 
your description what balance is missing and what button is disabled.

Regards,
John Ralls


John,

 Sorry it took so long...
The account shown is the parent and the Balance should NOT be blank, but 
the sum of 4  account balances.


Thanks,
Jay
--
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320
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Re: [GNC] Problem with missing balance in a parent account

[David H]

Jay,

I'm using the Flatpak version on Ubuntu. What version of GnuCash are you
using and is it Flatpak / Distribution provided / self built ? I vaguely
recall if it was the Flatpak version uninstalling and then re-installing
was sufficient to correct the issue.

Cheers David H.

On Sat, 8 Oct 2022 at 07:34, Jay Ridgley  wrote:

> On 10/7/22 16:07, David H wrote:
> > site:lists.gnucash.org/pipermail/gnucash-user
> >  ubuntu 22.04
> David,
>
> Thanks for the enlightenment! Did doing a fresh install fix the problems?
>
> I an going to do some more investigating... however, I may follow your
> lead also.
>
> Cheers,
> Jay
>
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
>
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Re: [GNC] Problem with missing balance in a parent account

[john]

> On Oct 7, 2022, at 12:43 PM, Jay Ridgley  wrote:
> 
> Good Morning,
> 
> BRAND NEW to the list, have been using GnuCash on my Ubuntu system for over 
> 20 years, this is the first problem I have encountered that I have not been 
> able to resolve.
> 
> I discovered that the balance amount that should appear in a the parent 
> account for my bank is missing. Therefore I am unable to do this month's 
> reconcile.
> 
> The account was proper last month, and I was able to balance my checkbook 
> successfully. In the meantime I upgraded to Ubuntu 22.04 LTS from 20.04 LTS 
> every thing seems to running properly, otherwise, including GnuCash.
> 
> Today when I tried to reconcile my bank account I discovered the amount of 
> the balance is missing and the reconcile button is grayed out(naturally since 
> nothing shows).
> 
> All the sub accounts point to the parent account and when I list my accounts 
> the balance appears there and is correct.
> 
> What happened and how can I get it back?


Can you attach (don't inline!) a screenshot of the problem? It's not clear from 
your description what balance is missing and what button is disabled.

Regards,
John Ralls

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Re: [GNC] Problem with missing balance in a parent account

[Jay Ridgley]

On 10/7/22 16:07, David H wrote:
site:lists.gnucash.org/pipermail/gnucash-user 
 ubuntu 22.04

David,

Thanks for the enlightenment! Did doing a fresh install fix the problems?

I an going to do some more investigating... however, I may follow your 
lead also.


Cheers,
Jay

--
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320
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Re: [GNC] Problem with missing balance in a parent account

[David H]

Jay,

UPGRADING to ubuntu 22.04 caused issues not only with Gnucash but also my
NVidia video card.  If you do a google search (site:
lists.gnucash.org/pipermail/gnucash-user ubuntu 22.04) in gnucash-user
you'll find a couple of threads re the issue.  I think from memory I just
blew away my upgraded ubuntu and re-installed from scratch as I didn't have
much on it I needed to keep anyway.

Cheers David H.


On Sat, 8 Oct 2022 at 02:44, Jay Ridgley  wrote:

> Good Morning,
>
> BRAND NEW to the list, have been using GnuCash on my Ubuntu system for
> over 20 years, this is the first problem I have encountered that I have
> not been able to resolve.
>
> I discovered that the balance amount that should appear in a the parent
> account for my bank is missing. Therefore I am unable to do this month's
> reconcile.
>
> The account was proper last month, and I was able to balance my
> checkbook successfully. In the meantime I upgraded to Ubuntu 22.04 LTS
> from 20.04 LTS every thing seems to running properly, otherwise,
> including GnuCash.
>
> Today when I tried to reconcile my bank account I discovered the amount
> of the balance is missing and the reconcile button is grayed
> out(naturally since nothing shows).
>
> All the sub accounts point to the parent account and when I list my
> accounts the balance appears there and is correct.
>
> What happened and how can I get it back?
>
> GREAT PACKAGE!
>
> Help please, thank Yyou
> Jay
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
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Re: [GNC] Problem with missing balance in a parent account

[David Carlson]

What version of GnuCash do you have now and is it the same as before?



On Fri, Oct 7, 2022, 11:44 AM Jay Ridgley  wrote:

> Good Morning,
>
> BRAND NEW to the list, have been using GnuCash on my Ubuntu system for
> over 20 years, this is the first problem I have encountered that I have
> not been able to resolve.
>
> I discovered that the balance amount that should appear in a the parent
> account for my bank is missing. Therefore I am unable to do this month's
> reconcile.
>
> The account was proper last month, and I was able to balance my
> checkbook successfully. In the meantime I upgraded to Ubuntu 22.04 LTS
> from 20.04 LTS every thing seems to running properly, otherwise,
> including GnuCash.
>
> Today when I tried to reconcile my bank account I discovered the amount
> of the balance is missing and the reconcile button is grayed
> out(naturally since nothing shows).
>
> All the sub accounts point to the parent account and when I list my
> accounts the balance appears there and is correct.
>
> What happened and how can I get it back?
>
> GREAT PACKAGE!
>
> Help please, thank Yyou
> Jay
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
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