Re: [H] Odd problem with hard drive
At 02:16 PM 1/13/2010, LubomÃr Äabla wrote: Yes, it is known as Media Direct HPA (Host Protected Area) see http://www.hdat2.com/hdat2_faq.html#q15 You're a genius! That worked perfectly. I used the Hitachi software to set the size of the drive correctly, and recopied just the Windows partition with Ghost 2003 (Acronis isn't bright enough, as far as I can tell, to copy partition to partition, it wants to do the whole drive or nothing.) That worked perfectly. Thanks a lot for your help! Thane
Re: [H] Odd problem with hard drive
You are welcome. On Thu, Jan 21, 2010 at 4:11 PM, Thane Sherrington th...@computerconnectionltd.com wrote: At 02:16 PM 1/13/2010, LubomÃr ÄŒabla wrote: Yes, it is known as Media Direct HPA (Host Protected Area) see http://www.hdat2.com/hdat2_faq.html#q15 You're a genius! That worked perfectly. I used the Hitachi software to set the size of the drive correctly, and recopied just the Windows partition with Ghost 2003 (Acronis isn't bright enough, as far as I can tell, to copy partition to partition, it wants to do the whole drive or nothing.) That worked perfectly. Thanks a lot for your help! Thane
Re: [H] Odd problem with hard drive
At 02:16 PM 1/13/2010, LubomÃr ÄOabla wrote: Yes, it is known as Media Direct HPA (Host Protected Area) see http://www.hdat2.com/hdat2_faq.html#q15 You're a genius! That worked perfectly. I used the Hitachi software to set the size of the drive correctly, and recopied just the Windows partition with Ghost 2003 (Acronis isn't bright enough, as far as I can tell, to copy partition to partition, it wants to do the whole drive or nothing.) That worked perfectly. Thanks a lot for your help! Thane To do partition copies directly (drive to drive), (a single of multi) you need to use the Other Acronis. Disk Director Suite.(10) It is MUCH more of a partition manipulating program, and at a much different level. (IE: It has a disk-editor too.) (A new version is overdue, so you might want to hold off.) You could have done it with Acronis TrueImage, but you would have had to handle it like a partition backup then restore. (Not direct.) True Image is for back-ups and/or full clones. Hope this helps. Rick Glazier
[H] Odd problem with hard drive
I have a Dell Inspiron 6400 with a dying hard drive. It's a 100GB Seagate. I removed the drive and put it in our machine to clone it using Acronis. It cloned successfully to a Western Digital 160GB drive, and when I rebooted (still on our computer, both drives showed up normally, the new drive passed SMART tests, and they appeared to have the same files on each.) I installed the drive in the Dell and it BSOD'd on boot. When I rebooted it and went into setup, it said the drive was a 98.5GB drive. I put the drive back in our machine, and although the BIOS said it was a WD1600BEXT, it said the size was 98.5GB. I assumed the drive was bad, so I redid the copy on another drive, and exactly the same thing happened. I'm assuming that the Dell is somehow screwing up the drive, but I've never seen anything like that before - has anyone else, and do you know of a fix? T
Re: [H] Odd problem with hard drive
Yes, it is known as Media Direct HPA (Host Protected Area) see http://www.hdat2.com/hdat2_faq.html#q15 You can remove this HPA are with this SW also or with another (google for Dell Media Direct HPA) e.g. http://www.goodells.net/dellrestore/mediadirect.htm. On Wed, Jan 13, 2010 at 7:03 PM, Thane Sherrington th...@computerconnectionltd.com wrote: I have a Dell Inspiron 6400 with a dying hard drive. It's a 100GB Seagate. I removed the drive and put it in our machine to clone it using Acronis. It cloned successfully to a Western Digital 160GB drive, and when I rebooted (still on our computer, both drives showed up normally, the new drive passed SMART tests, and they appeared to have the same files on each.) I installed the drive in the Dell and it BSOD'd on boot. When I rebooted it and went into setup, it said the drive was a 98.5GB drive. I put the drive back in our machine, and although the BIOS said it was a WD1600BEXT, it said the size was 98.5GB. I assumed the drive was bad, so I redid the copy on another drive, and exactly the same thing happened. I'm assuming that the Dell is somehow screwing up the drive, but I've never seen anything like that before - has anyone else, and do you know of a fix? T
Re: [H] Odd problem with hard drive
We've had issues on our new Dell E6400's and Desktops where we have to make sure the drive controller is not set to AHCI mode in BIOS or our ImageCast drives will not work. Granted, our version of ImageCast is a bit old, but this sounds like the same kind of issue. If we set the BIOS to IDE or legacy mode they are fine.. -- JRS stei...@pacbell.net Facts do not cease to exist just because they are ignored. - Original Message From: Thane Sherrington th...@computerconnectionltd.com To: hardware@hardwaregroup.com Sent: Wed, January 13, 2010 10:03:11 AM Subject: [H] Odd problem with hard drive I have a Dell Inspiron 6400 with a dying hard drive. It's a 100GB Seagate. I removed the drive and put it in our machine to clone it using Acronis. It cloned successfully to a Western Digital 160GB drive, and when I rebooted (still on our computer, both drives showed up normally, the new drive passed SMART tests, and they appeared to have the same files on each.) I installed the drive in the Dell and it BSOD'd on boot. When I rebooted it and went into setup, it said the drive was a 98.5GB drive. I put the drive back in our machine, and although the BIOS said it was a WD1600BEXT, it said the size was 98.5GB. I assumed the drive was bad, so I redid the copy on another drive, and exactly the same thing happened. I'm assuming that the Dell is somehow screwing up the drive, but I've never seen anything like that before - has anyone else, and do you know of a fix? T
Re: [H] Odd problem with hard drive
At 02:19 PM 1/13/2010, JRS wrote: We've had issues on our new Dell E6400's and Desktops where we have to make sure the drive controller is not set to AHCI mode in BIOS or our ImageCast drives will not work. Granted, our version of ImageCast is a bit old, but this sounds like the same kind of issue. If we set the BIOS to IDE or legacy mode they are fine.. I have seen that before, but on this computer, there is no way to set the controller to AHCI or IDE. T
Re: [H] Odd problem with hard drive
At 02:16 PM 1/13/2010, LubomÃr Äabla wrote: Yes, it is known as Media Direct HPA (Host Protected Area) see http://www.hdat2.com/hdat2_faq.html#q15 You can remove this HPA are with this SW also or with another (google for Dell Media Direct HPA) e.g. http://www.goodells.net/dellrestore/mediadirect.htm. I'll give those a try, thanks! T
Re: [H] Odd problem with hard drive
At 03:03 PM 1/13/2010, Tim Lider wrote: Is the computer you cloned it from able to access the data on the computer? If so, then it could be the dell does not recognize the 160GB hard drive correctly. I have seen this many times on Legacy machines that do not have LBA32 or higher drive mapping. This is a fairly recent computer so it should be able to see larger drives. And when I move the hard drive back from the Dell to the cloning system, the BIOS on the cloning system also states that the drive is 98.5GB. Western Digital morons told that Acronis had cloned the size of the drive from the source drive but of course that's a load of crap, and when I rebooted after cloning, the drive reported its size normally. So for some reason, installing the drive in the Dell overwrites the firmware in the drive and sets the size to 98.5GB. I've yet to find a way to flash the firmware on the WD drive. Also, were there any bad sectors on the drive during the clone? If so, this is probably why the drive is BSOD'ing. There were, but Acronis copied without complaint. T
Re: [H] Odd problem with hard drive
No, Acronis or Dell PC cannot change a firmware of hard disk. I think it is Host Protected Area (HPA) only. Just download any program to check if HPA is present and remove it with SET MAX ADDRESS command. It is really simple (if I am not wrong). On Wed, Jan 13, 2010 at 8:16 PM, Thane Sherrington th...@computerconnectionltd.com wrote: At 03:03 PM 1/13/2010, Tim Lider wrote: Is the computer you cloned it from able to access the data on the computer? If so, then it could be the dell does not recognize the 160GB hard drive correctly. I have seen this many times on Legacy machines that do not have LBA32 or higher drive mapping. This is a fairly recent computer so it should be able to see larger drives. And when I move the hard drive back from the Dell to the cloning system, the BIOS on the cloning system also states that the drive is 98.5GB. Western Digital morons told that Acronis had cloned the size of the drive from the source drive but of course that's a load of crap, and when I rebooted after cloning, the drive reported its size normally. So for some reason, installing the drive in the Dell overwrites the firmware in the drive and sets the size to 98.5GB. I've yet to find a way to flash the firmware on the WD drive. Also, were there any bad sectors on the drive during the clone? If so, this is probably why the drive is BSOD'ing. There were, but Acronis copied without complaint. T
Re: [H] Odd problem with hard drive
There is a solution: Acronis HPA Makes the Cloned Drive Display Wrong Capacity http://kb.acronis.com/content/1710 On Wed, Jan 13, 2010 at 8:16 PM, Thane Sherrington th...@computerconnectionltd.com wrote: At 03:03 PM 1/13/2010, Tim Lider wrote: Is the computer you cloned it from able to access the data on the computer? If so, then it could be the dell does not recognize the 160GB hard drive correctly. I have seen this many times on Legacy machines that do not have LBA32 or higher drive mapping. This is a fairly recent computer so it should be able to see larger drives. And when I move the hard drive back from the Dell to the cloning system, the BIOS on the cloning system also states that the drive is 98.5GB. Western Digital morons told that Acronis had cloned the size of the drive from the source drive but of course that's a load of crap, and when I rebooted after cloning, the drive reported its size normally. So for some reason, installing the drive in the Dell overwrites the firmware in the drive and sets the size to 98.5GB. I've yet to find a way to flash the firmware on the WD drive. Also, were there any bad sectors on the drive during the clone? If so, this is probably why the drive is BSOD'ing. There were, but Acronis copied without complaint. T
Re: [H] Odd problem with hard drive
I do not see how Acronis wrote to the Firmware of the drive. That is really weird. Regards, Tim Lider Sr. Data Recovery Specialist Advanced Data Solutions, LLC http://www.adv-data.com -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware- boun...@hardwaregroup.com] On Behalf Of Thane Sherrington Sent: Wednesday, January 13, 2010 11:16 AM To: hardware@hardwaregroup.com Subject: Re: [H] Odd problem with hard drive At 03:03 PM 1/13/2010, Tim Lider wrote: Is the computer you cloned it from able to access the data on the computer? If so, then it could be the dell does not recognize the 160GB hard drive correctly. I have seen this many times on Legacy machines that do not have LBA32 or higher drive mapping. This is a fairly recent computer so it should be able to see larger drives. And when I move the hard drive back from the Dell to the cloning system, the BIOS on the cloning system also states that the drive is 98.5GB. Western Digital morons told that Acronis had cloned the size of the drive from the source drive but of course that's a load of crap, and when I rebooted after cloning, the drive reported its size normally. So for some reason, installing the drive in the Dell overwrites the firmware in the drive and sets the size to 98.5GB. I've yet to find a way to flash the firmware on the WD drive. Also, were there any bad sectors on the drive during the clone? If so, this is probably why the drive is BSOD'ing. There were, but Acronis copied without complaint. T
Re: [H] Odd problem with hard drive
Could the HPA be located between LBA 1 and 62? If so just wipe those sectors clean and should fix the problem. This is the first time I have seen this problem with clone software changing the size of the drive. If it is not on the sectors I mentioned. You can change the Max LBA of a drive. But that takes a firmware utility to change it. Regards, Tim Lider Sr. Data Recovery Specialist Advanced Data Solutions, LLC http://www.adv-data.com -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware- boun...@hardwaregroup.com] On Behalf Of Lubomír Cabla Sent: Wednesday, January 13, 2010 11:44 AM To: hardware@hardwaregroup.com Subject: Re: [H] Odd problem with hard drive There is a solution: Acronis HPA Makes the Cloned Drive Display Wrong Capacity http://kb.acronis.com/content/1710 On Wed, Jan 13, 2010 at 8:16 PM, Thane Sherrington th...@computerconnectionltd.com wrote: At 03:03 PM 1/13/2010, Tim Lider wrote: Is the computer you cloned it from able to access the data on the computer? If so, then it could be the dell does not recognize the 160GB hard drive correctly. I have seen this many times on Legacy machines that do not have LBA32 or higher drive mapping. This is a fairly recent computer so it should be able to see larger drives. And when I move the hard drive back from the Dell to the cloning system, the BIOS on the cloning system also states that the drive is 98.5GB. Western Digital morons told that Acronis had cloned the size of the drive from the source drive but of course that's a load of crap, and when I rebooted after cloning, the drive reported its size normally. So for some reason, installing the drive in the Dell overwrites the firmware in the drive and sets the size to 98.5GB. I've yet to find a way to flash the firmware on the WD drive. Also, were there any bad sectors on the drive during the clone? If so, this is probably why the drive is BSOD'ing. There were, but Acronis copied without complaint. T
Re: [H] Odd problem with hard drive
Have you checked the drive for any un-allocated space? It is real easy to copy a drive over to a big drive and have it come out smaller (the old size) on the new drive. That happens EASY (unless you prevent it) while doing a partition only Image and Restore. (I came in late, but I read the last two messages in the thread.) Rick Glazier - Original Message - From: Thane Sherrington th...@computerconnectionltd.com To: hardware@hardwaregroup.com Sent: Wednesday, January 13, 2010 2:16 PM Subject: Re: [H] Odd problem with hard drive At 03:03 PM 1/13/2010, Tim Lider wrote: Is the computer you cloned it from able to access the data on the computer? If so, then it could be the dell does not recognize the 160GB hard drive correctly. I have seen this many times on Legacy machines that do not have LBA32 or higher drive mapping. This is a fairly recent computer so it should be able to see larger drives. And when I move the hard drive back from the Dell to the cloning system, the BIOS on the cloning system also states that the drive is 98.5GB. Western Digital morons told that Acronis had cloned the size of the drive from the source drive but of course that's a load of crap, and when I rebooted after cloning, the drive reported its size normally. So for some reason, installing the drive in the Dell overwrites the firmware in the drive and sets the size to 98.5GB. I've yet to find a way to flash the firmware on the WD drive. Also, were there any bad sectors on the drive during the clone? If so, this is probably why the drive is BSOD'ing. There were, but Acronis copied without complaint. T
