Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-09 Thread Kurt Quackenbush
IBM's Pacific-basin customers outside the US and Japan cannot get an 
'entire newly-ordered product' in this way.  (Here I am conjecturing 
more than I really know: My client in New Zealand cannot; and Shane in 
Australia cannot.)


Why?


Because of deficiencies in IBM's ordering and licensing systems in that 
geography.  There are hopes to convert those systems to support 
ShopzSeries Internet delivery, but I can't speak to the planned dates.


Kurt Quackenbush -- IBM, SMP/E Development

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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread Charles Mills
Dumb question: does IBM only distribute various fixes electronically, or can
you get an entire newly-ordered product via the Internet?

Charles

-Original Message-
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf
Of Kurt Quackenbush
Sent: Wednesday, March 07, 2007 8:15 AM
To: IBM-MAIN@BAMA.UA.EDU
Subject: Download z/OS software protocols (was SMP/E packaging for RECEIVE
ORDER?)

 Utilization and support of FTP are generally waning outside IBM.

Really?  Why?  If not FTP, then what is the desired method for 
downloading products, PTFs, and HOLDDATA directly to a z/OS system from 
an Internet server?

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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread Alan C. Field
Not only can you order a product in CBPDO format for internet delivery a
number of us have received a whole z/OS serverpac via the internet. 

Alan


Dumb question: does IBM only distribute various fixes electronically, or
can
you get an entire newly-ordered product via the Internet?

Charles

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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread Chase, John
 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Charles Mills
 
 Dumb question: does IBM only distribute various fixes 
 electronically, or can you get an entire newly-ordered 
 product via the Internet?

I believe you can get any IBM software delivered electronically, from
single fixes to z/OS Serverpacs.

Electronic delivery of hardware is still in the future

-jc-

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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread Jousma, David
Entire products are internet delivery too.  There may be some
restrictions, but I have not run into any of them. 



Dave Jousma
Principal Systems Programmer
[EMAIL PROTECTED]
616.653.8429


-Original Message-
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Alan C. Field
Sent: Thursday, March 08, 2007 9:43 AM
To: IBM-MAIN@BAMA.UA.EDU
Subject: Re: Download z/OS software protocols (was SMP/E packaging for
RECEIVE ORDER?)

Not only can you order a product in CBPDO format for internet delivery a
number of us have received a whole z/OS serverpac via the internet. 

Alan


Dumb question: does IBM only distribute various fixes electronically, or
can you get an entire newly-ordered product via the Internet?

Charles


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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread Jousma, David
I should have added, as others mentioned, serverpac delivery via
internet is the way to go.  It cut a lot of time off of my install, by
forgetting about tapes. 



Dave Jousma
Principal Systems Programmer
[EMAIL PROTECTED]
616.653.8429


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From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Jousma, David
Sent: Thursday, March 08, 2007 10:07 AM
To: IBM-MAIN@BAMA.UA.EDU
Subject: Re: Download z/OS software protocols (was SMP/E packaging for
RECEIVE ORDER?)

Entire products are internet delivery too.  There may be some
restrictions, but I have not run into any of them. 

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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-08 Thread Kurt Quackenbush

And I note in this list perceptible enthusiasm for ShopZ, which I think
embraces RECEIVE ORDER, but little enthusiasm for RECEIVE FROMNETWORK.


I probably would have stated it the other way around:  ShopzSeries 
embraces RECEIVE FROMNETWORK.  RECEIVE ORDER and ShopzSeries don't 
really have much of a relationship, and in fact RECEIVE ORDER can be a 
bit of a replacement for ShopzSeries for PTF orders.


For those who desire a bit more comparison, here is my nut shell's 
worth:  ShopzSeries is an ordering portal for (1) individual products in 
CBPDO form, (2) system replace offerings like ServerPac, and (3) PTFs. 
To take delivery over the Internet of an order placed in Shopz, you can 
use SMP/E RECEIVE FROMNETWORK.  RECEIVE FROMNETWORK drives the FTP 
operation to download the order files to z/OS.  (For ServerPac orders 
you don't use the SMP/E RECEIVE FROMNETWORK command, but instead the 
ServerPac install dialog uses an SMP/E service routine, GIMGTPKG, which 
does essentially the same thing as RECEIVE FROMNETWORK.)


SMP/E RECEIVE ORDER on the other hand is a logical combination of both 
ShopzSeries and RECEIVE FROMNETWORK.  That is, RECEIVE ORDER is an 
ordering portal (albeit only for PTFs and HOLDDATA) AND it drives the 
FTP operation to download the order's files, all in one fell swoop.


snip


Do customers in any substantial number download directly to z/OS?  My
perception is they download to desktops and FTP/Samba/IND$FILE to
z/OS.


Yes I believe a significant number do download directly to z/OS, even 
using RECEIVE FROMNETWORK, although folks on this list can speak for 
themselves since I don't have actual numbers to share.


snip


Why did IBM choose to use HTTPS for RECEIVE ORDER rather than staying with
a uniform FTP protocol?


When RECEIVE ORDER was being architected, new(er) technologies on the 
server side dictated HTTPS (read: web services).  The existing FTP 
infrastructure for file download was chosen, well, because it was 
existing (if it ain't broke...).


Kurt Quackenbush -- IBM, SMP/E Development

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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread Shane
On Thu, 2007-03-08 at 06:38 -0800, Charles Mills wrote:
 Dumb question: does IBM only distribute various fixes electronically, or can
 you get an entire newly-ordered product via the Internet?

Depends on where you are.

Shane ...

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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread Tony Harminc
Chase, John wrote:

 I believe you can get any IBM software delivered electronically, from
 single fixes to z/OS Serverpacs.
 
 Electronic delivery of hardware is still in the future

Well, you can get a CPU upgrade electronically (assuming the chip is already
installed in your box, which is often the case).

Tony H.

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Re: Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-08 Thread john gilmore

Shane writes:



  Dumb question: does IBM only distribute various fixes electronically, 
or can

  you get an entire newly-ordered product via the Internet?

 Depends on where you are.



and I have only just realized how important---and how very odd---this 
qualification is.


IBM's Pacific-basin customers outside the US and Japan cannot get an 'entire 
newly-ordered product' in this way.  (Here I am conjecturing more than I 
really know: My client in New Zealand cannot; and Shane in Australia 
cannot.)


Why?

John Gilmore
Ashland, MA 01721-1817
USA

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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Ralph_Robison
Gil,

Just curious...  Have you seen customer interest in the use of RECEIVE 
FROMNETWORK for ISV software products?  When it was first introduced, we 
expected to eventually see customer requests, but I've not seen any such 
requests.

Ralph 

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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Chase, John
 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Ralph_Robison
 
 Gil,
 
 Just curious...  Have you seen customer interest in the use 
 of RECEIVE FROMNETWORK for ISV software products?  When it 
 was first introduced, we expected to eventually see customer 
 requests, but I've not seen any such requests.

You probably will

   -jc-

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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Paul Gilmartin
In a recent note, Ralph_Robison said:

 Date: Wed, 7 Mar 2007 07:28:16 -0600
 
 Just curious...  Have you seen customer interest in the use of RECEIVE
 FROMNETWORK for ISV software products?  When it was first introduced, we
 expected to eventually see customer requests, but I've not seen any such
 requests.
 
Frankly, surprisingly little interest.  It appears customers are
equally satisfied to download SYSMODs to their desktops via HTTP;
FTP/Samba/IND$FILE to z/OS and RECEIVE with SMPPTFIN a PS dataset
(do any RECEIVE from an NFS filesystem mounted on both desktop
and z/OS?)  Would customers prefer RELFILEs in TSO TRANSMIT to
the better-supported FROMNETWORK format?  I have no information.
Nor do I know whether the apathy arises from simple inertia, from
security barriers to mainframe Internet connectivity, or from
other concerns.  Reading this list I believe I perceive considerable
interest in ShopZ.  Is this because ShopZ offers significant
additional automation over bare FROMNETWORK?  What do the
customers say?

The UG for SMP/E hints that there are Java classes to support HTTPS
client implementation.  Would these suport single-step download and
installation of SYSMODs with inline elements from an HTTPS server?
I know of no ISV nor customer who has implemented any such tool.

-- gil
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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Veilleux, Jon L
From Ralph Robison:
snip
Just curious...  Have you seen customer interest in the use of RECEIVE
FROMNETWORK for ISV software products?  When it was first introduced, we
expected to eventually see customer requests, but I've not seen any such
requests.
/snip

It would be goodness to be able to do this, but, our experiences with
vendor SMP/E expertise leads me to believe that most vendors would be
hard pressed to get it right. Perhaps the larger vendor shops could make
it work.


Jon L. Veilleux
[EMAIL PROTECTED]
(860) 636-2683 


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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Alan Schwartz
I would and tried it with a vendor that said they could in their doc but 
the function had been removed from the website (supposed to be back 
sometime).  For smaller packages such as maintenance the current options 
are fine but I like FROMNETWORK for products.

Alan Schwartz
Assurant Shared Business Services




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Re: SMP/E packaging for RECEIVE ORDER?






Gil,

Just curious...  Have you seen customer interest in the use of RECEIVE 
FROMNETWORK for ISV software products?  When it was first introduced, we 
expected to eventually see customer requests, but I've not seen any such 
requests.

Ralph 

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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Kurt Quackenbush

While the SMP/E RM describes GIMZIP, the utility used to
package for RECEIVE FROMNETWORK, I find no similar assistance
for packaging for RECEIVE ORDER.  Have I simply overlooked it,
or has IBM made a business decision not to support ISVs in
supplying that format?


The format of the downloadable files is the same for RECEIVE FROMNET and 
RECEIVE ORDER.  That is, both expect to handle GIMZIP format packages. 
However, I'm curious why you ask such a question.  Do you hope to 
implement your own Automated Delivery Request server which SMP/E RECEIVE 
ORDER can communicate with and request your PTFs?


Kurt Quackenbush -- IBM, SMP/E Development

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Download z/OS software protocols (was SMP/E packaging for RECEIVE ORDER?)

2007-03-07 Thread Kurt Quackenbush

Utilization and support of FTP are generally waning outside IBM.


Really?  Why?  If not FTP, then what is the desired method for 
downloading products, PTFs, and HOLDDATA directly to a z/OS system from 
an Internet server?


If there were a suitable HTTP(S) client on z/OS, or if SMP/E extended 
its current client (today used soley for communications with the 
Automated Delivery Request server during RECEIVE ORDER processing), 
would that fare better than FTP?  If so, why?


Kurt Quackenbush -- IBM, SMP/E Development

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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Paul Gilmartin
Setting Reply-to: -- I'll summarize and attribute replies, if any.

In a recent note, Kurt Quackenbush said:

 Date: Wed, 7 Mar 2007 11:08:03 -0500
 
 The format of the downloadable files is the same for RECEIVE FROMNET and
 RECEIVE ORDER.  That is, both expect to handle GIMZIP format packages.
 However, I'm curious why you ask such a question.  Do you hope to
 implement your own Automated Delivery Request server which SMP/E RECEIVE
 ORDER can communicate with and request your PTFs?
 
Always doing feasibility studies; how can we better serve our customers?
And I note in this list perceptible enthusiasm for ShopZ, which I think
embraces RECEIVE ORDER, but little enthusiasm for RECEIVE FROMNETWORK.

And:

 Date: Wed, 7 Mar 2007 11:15:04 -0500
 Subject:  Download z/OS software protocols (was SMP/E packaging for 
 RECEIVE
   ORDER?)
 
  Utilization and support of FTP are generally waning outside IBM.
 
 Really?  Why?  If not FTP, then what is the desired method for
 downloading products, PTFs, and HOLDDATA directly to a z/OS system from
 an Internet server?
 
Do customers in any substantial number download directly to z/OS?  My
perception is they download to desktops and FTP/Samba/IND$FILE to
z/OS.

Survey question:  What do you do?

1. Download directly to z/OS
   a. FTP (what client?)
   b. Other (specify)

2. Download to desktop, and then to z/OS:
   a. FTP
   b. Samba
   c. IND$FILE
   d. NFS
   e. Other (specify)

3. RECEIVE FROMNETWORK

4. RECEIVE ORDER

5. Tape.

HTTP(S) Rules the Universe!  Many sites are idling down their FTP
support while FTP flourishes.  I can think of a couple reasons, good
but not overpowering:

o The specification of FTP is incomplete in that it doesn't define the
  format of the replies to the LIST and NLST commands, making automated
  navigation of FTP sites difficult for clients, which must implement
  parsers for the reply formats of all supported servers.  I suspect
  many readers of this list felt frustration at FTP clients that can't
  navigate z/OS sites because they expect replies in the format of the
  UNIX ls command.

o The security features of HTTPS.

Why did IBM choose to use HTTPS for RECEIVE ORDER rather than staying with
a uniform FTP protocol?

 If there were a suitable HTTP(S) client on z/OS, or if SMP/E extended
 its current client (today used soley for communications with the
 Automated Delivery Request server during RECEIVE ORDER processing),
 would that fare better than FTP?  If so, why?
 
It's admittedly a supplier-side issue.  As infrastructure support for FTP
servers dwindles, vendor engineering departments that would like to provide
IBM formats confront IS departments that say, We'll only support HTTPS;
why can't you use that?

-- gil
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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Veilleux, Jon L
Survey question:  What do you do?

1. Download directly to z/OS
   a. FTP (what client?) Only APARs in very critical situations.
   b. Other (specify)

2. Download to desktop, and then to z/OS: NO
   a. FTP
   b. Samba
   c. IND$FILE
   d. NFS
   e. Other (specify)

3. RECEIVE FROMNETWORK - Yes

4. RECEIVE ORDER - Yes

5. Tape. NO, tax inplications.


Jon L. Veilleux
[EMAIL PROTECTED]
(860) 636-2683 


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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Jerry Whitteridge
We would be interested in any of our current vendors providing a similar
service to RECEIVE ORDER. Currently we pull maintenance from IBM on an
almost nightly basis and would love to have the same capability with our
other vendors.
(Just cos we receive it doesn't mean it needs to be applied !)

It allows us to have all PTF's in a chain already on the system if an
emergency fix is required and to see what outstanding fixes are out
there. However the vendors would also have to assign relevant holddata,
sourceid and PE type information just as IBM does. We do however
normally run a Quarterly RSU -1 maintenance philosophy for normal
activities . 

Jerry Whitteridge
Safeway Inc
925 951 4184
  

 -Original Message-
 In a recent note, Ralph_Robison said:
 
  Date: Wed, 7 Mar 2007 07:28:16 -0600
  
  Just curious...  Have you seen customer interest in the use 
 of RECEIVE
  FROMNETWORK for ISV software products?  When it was first 
 introduced, we
  expected to eventually see customer requests, but I've not 
 seen any such
  requests.
  
 Frankly, surprisingly little interest.  It appears customers are
 equally satisfied to download SYSMODs to their desktops via HTTP;
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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Little, Dan W (RBC IT)
 
Survey question:  What do you do?

1. Download directly to z/OS
   a. FTP (what client?)  - z/OS FTP for lots and lots of stuff
   b. Other (specify)

2. Download to desktop, and then to z/OS: yes but only when there is no
choice - some vendors force you to download via HTTPS or HTTP and don't
give you an FTP site to download from directly to z/OS.

   a. FTP - yes...down to PC via whatever web method the vendor imposes
and then FTP up to the host.
   b. Samba
   c. IND$FILE
   d. NFS
   e. Other (specify)

3. RECEIVE FROMNETWORK - Yes

4. RECEIVE ORDER - Yes

5. Tape - last choice but some vendors don't give a choice still...

Dan Little
RBC Financial Group
Toronto, ON


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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Shane
 Survey question:  What do you do?
 
 1. Download directly to z/OS
a. FTP (what client?)
b. Other (specify)

a) - almost always (z/OS FTP).

 2. Download to desktop, and then to z/OS:
a. FTP
b. Samba
c. IND$FILE
d. NFS
e. Other (specify)

a) - only when 1 a) not available.

 3. RECEIVE FROMNETWORK
 
 4. RECEIVE ORDER
 
 5. Tape.

IBM never - ISV often as some seen incapable of understanding any
request for *mainframe* updates.
We have licenses for some products on both big iron and toy server
boxes. Two ISVs have recently provided Windoze maint when asked for
z/OS.
I re-ordered and demanded 3490 so they might put some thought into it.
And they expect payment for (so called) support - sheesh.

There is also issues with getting holes punched in firewalls. My latest
attempt to download MXG failed as Barry now seems to use a different IP
than last time.

Shane ...

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Re: SMP/E packaging for RECEIVE ORDER?

2007-03-07 Thread Ed Gould

On Mar 7, 2007, at 7:52 AM, Veilleux, Jon L wrote:
-SNIP---


It would be goodness to be able to do this, but, our experiences with
vendor SMP/E expertise leads me to believe that most vendors would be
hard pressed to get it right. Perhaps the larger vendor shops could  
make

it work.

Well you can't get much larger than CA and they still can't get SMPe  
to work right on a single fix what makes you think they can get it  
right another way?


Ed

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SMP/E packaging for RECEIVE ORDER?

2007-03-06 Thread Paul Gilmartin
While the SMP/E RM describes GIMZIP, the utility used to
package for RECEIVE FROMNETWORK, I find no similar assistance
for packaging for RECEIVE ORDER.  Have I simply overlooked it,
or has IBM made a business decision not to support ISVs in
supplying that format?

I had a brief flush of enthusiasm when I noticed that the SMP/E UG
mentions HTTPS in connection with RECEIVE ORDER, which faded
considerably when I read further and learned that RECEIVE ORDER
still uses RECEIVE FROMNETWORK and FTP to do the bulk of the work.
Utilization and support of FTP are generally waning outside IBM.

Along the course of my investigation, I created an RCF for:

Title: z/OS Packaging Rules
Document Number: SC23-3695-10

for apparent total omission of any mention of packaging for
RECEIVE FROMNETWORK.

-- gil
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StorageTek
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