AW: Re: AW: Re: [EXTERNAL] Re: IBM Knowledge Centre

[Peter Hunkeler]

>> What I absoultely dislike is the fact that it does not seem to work well 
>> with IE
>I view that as a plus :) And if IE is mandated at work, it's time to sling the 
>rez ... :)


If only administrators would change their mind and allow us poor IT users to 
select a different browser and make it the default browser.


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Peter Hunkeler






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Re: AW: Re: [EXTERNAL] Re: IBM Knowledge Centre

[Jack J. Woehr]

Peter Hunkeler wrote:

What I absoultely dislike is the fact that it does not seem to work well with IE

I view that as a plus :) And if IE is mandated at work, it's time to sling the 
rez ... :)

--
Jack J. Woehr # Science is more than a body of knowledge. It's a way of
www.well.com/~jax # thinking, a way of skeptically interrogating the universe
www.softwoehr.com # with a fine understanding of human fallibility. - Carl Sagan

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AW: Re: [EXTERNAL] Re: IBM Knowledge Centre

[Peter Hunkeler]

I've been disliking the *old* KC so much that I almost always discarded any 
search result that pointed  to the KC.

I must admit that I do quite like the new KC. It is much faster than the old 
KC; I'd say very well usable. It provides good navigation posibilities *once* 
you get uses to open the tree view by clicking in the upper left corner. Search 
has given me good results do far. It's using a useful font size.
I like the fact that (sometimes) you can switch between z/OS Versions while 
staying at the current topic: Sometimes there is a little drop down besides the 
topic which alliow this switch.

What I absoultely dislike is the fact that it does not seem to work well with 
IE, probably when accessed from behind company paranoia firewall and filtering 
mechanisms.

I would like to see KC keeping the state of the tree view in a cookie. So I 
always get the last view I chose, which in a desktop probably would always be 
with the tree visible.

Been using it on Windows7 with IE (since I'm force to in the office), and 
Firefox at home. Also on my iPad using Safari and Mercury browsers. Those seem 
to have slight difficulties scrolling the tree view, but otherwise the KC works 
quite well on the iPad (iOS 9.3)


--Peter Hunkeler


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Re: [EXTERNAL] Re: IBM Knowledge Centre

[Steve Horein]

This is the typical (and frustrating) result for me using IE 11:
http://imgur.com/Tlgwlx7

That large empty area to the left is where the tree TOC should be.
For me, it is not knowing how to find the tree style TOC, it is that is
outright absent.

If I hit refresh a number of times, the page will eventually function:
http://imgur.com/VIx2FfY

That's what we strive for, right? *Eventually* getting to the information
we need?

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Re: [EXTERNAL] Re: IBM Knowledge Centre

[J R]

My humble apologies.  I was looking at the stacked lines at the upper right.  
Sorry to add to the confusion. 

Sent from my iPhone

> On Jul 6, 2016, at 17:20, Walt Farrell  wrote:
> 
>> On Wed, 6 Jul 2016 20:57:13 +, J R  wrote:
>> 
>> Both screenshots show the stacked line icon for me. Are you sure you are 
>> viewing the full width?
> 
> The stacked BLUE lines on the left side? I see those only on the second image 
> I provided. (Both have the stacked black/gray lines on the upper left.)
> 
> -- 
> Walt
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Re: [EXTERNAL] Re: IBM Knowledge Centre

[Walt Farrell]

On Wed, 6 Jul 2016 20:57:13 +, J R  wrote:

>Both screenshots show the stacked line icon for me. Are you sure you are 
>viewing the full width?

The stacked BLUE lines on the left side? I see those only on the second image I 
provided. (Both have the stacked black/gray lines on the upper left.)

-- 
Walt

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Re: [EXTERNAL] Re: IBM Knowledge Centre

[J R]

Both screenshots show the stacked line icon for me. Are you sure you are 
viewing the full width?

Sent from my iPhone

> On Jul 6, 2016, at 16:28, Walt Farrell  wrote:
> 
>> On Wed, 6 Jul 2016 13:48:58 -0500, Dyck, Lionel B. (TRA) 
>>  wrote:
>> 
>> Thank you for the reply
> 
>> 1) I use IE as that is our corporate standard and we are not allowed to 
>> install anything else. This may be the cause but I cannot see 
>> the 5 stacked horizontal lines.
> 
> I can see them using IE, Lionel. However, it may depend on the URL you're 
> using. For example, using https://www.ibm.com/support/knowledgecenter I get 
> something that looks like this screenshot:
>   https://1drv.ms/i/s!AvgPdPZisZN3gQHF_Du2xiU67Yje
> where the stacked line icon is not available.
> 
> From there, though, you can select Products, search for z/OS, select a 
> release, and then the icon is available, as shown in this screenshot:
>  https://1drv.ms/i/s!AvgPdPZisZN3gQIMGMv2JpDNAEOe
> 
> (Those are from IE 11 on Windows 10, in case it makes a difference.)
> 
> -- 
> Walt
> 
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Re: [EXTERNAL] Re: IBM Knowledge Centre

[Walt Farrell]

On Wed, 6 Jul 2016 13:48:58 -0500, Dyck, Lionel B. (TRA)  
wrote:

>Thank you for the reply

>1) I use IE as that is our corporate standard and we are not allowed to 
>install anything else. This may be the cause but I cannot see 
>the 5 stacked horizontal lines.

I can see them using IE, Lionel. However, it may depend on the URL you're 
using. For example, using https://www.ibm.com/support/knowledgecenter I get 
something that looks like this screenshot:
   https://1drv.ms/i/s!AvgPdPZisZN3gQHF_Du2xiU67Yje
where the stacked line icon is not available.

From there, though, you can select Products, search for z/OS, select a release, 
and then the icon is available, as shown in this screenshot:
  https://1drv.ms/i/s!AvgPdPZisZN3gQIMGMv2JpDNAEOe

(Those are from IE 11 on Windows 10, in case it makes a difference.)

-- 
Walt

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Re: [EXTERNAL] Re: IBM Knowledge Centre

[Dyck, Lionel B. (TRA)]

Thank you for the reply

1) I use IE as that is our corporate standard and we are not allowed to install 
anything else. This may be the cause but I cannot see the 5 stacked horizontal 
lines.
2) I find the use of KC a significant degradation to the previous interface and 
given the amount of kvetching I'm wondering if a usability study was done on 
the new interface before releasing it - specifically having the target audience 
in the study.
3) I dislike PDF's on my mobile (iphone/ipad) but they work - an epub would be 
great providing the search and link capabilities were available.


--
Lionel B. Dyck (TRA Contractor)
Mainframe Systems Programmer 
Enterprise Infrastructure Support (Station 200) (005OP6.3.10)
VA OI Service Delivery & Engineering

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Sue Shumway
Sent: Wednesday, July 06, 2016 1:42 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [EXTERNAL] Re: IBM Knowledge Centre

Sorry for coming late to this party. Let me address two items...


...  but I miss the tree-driven system ...


As others have pointed out in this thread, the new KC still has the tree 
structure TOC, same as in the old KC. It's just now closed by default. To 
display it on any page, click on the blue icon of five stacked irregular-length 
horizontal lines near the top left of the page. (FWIW, this and other 
potentially missable new features are explained in the short KC video tour that 
is linked on the KC main page - I *highly* recommend that all KC users, even 
IBMers, view it: http://www.ibm.com/support/knowledgecenter/about/videotour.mp4 
.)


I read PDF's on my mobile all the time. Spend a lot of time swiping to expand 
'em but sometimes you gotta have the answer right now.


Yes, PDFs can be rough on a mobile. What do you think of ePubs instead?

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