Re: ShopzSeries redirects to 404?

[David Purdy]

Tom, I agree in principle,  but it does get attention!  Wonder how long it's 
been upside down and I never noticed.

And it introduces a little 'poke fun at myself' from IBM.  

Think this horse is dead...
David
On Thursday, November 15, 2018 Tom Brennan  wrote:
More seriously, I really wish they would change that upside down logo 
page.  Not just the upside down IBM, but the whole thing could be more 
professional.  A customer who needs something right away and gets a 404 
(whoever's fault that is doesn't matter) probably isn't in the mood for 
a joke.

On 11/15/2018 1:17 PM, David Purdy wrote:
> Yes I saw the same, plus the IBM logo was upside down.  I just assumed the 
> website was down under .
> 
> David
> On Thursday, November 15, 2018 Ambros, Thomas  
> wrote:
> Anybody else having issues getting to shopz?  This is what we're getting, 
> different browsers, different nets:
> 
> https://www.ibm.com/;www-03.ibm.com//software/shopzseries/ShopzSeries_public.wss
> 
> This isn't right... looks like it injects ';www-03.ibm.com/'.

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Re: ShopzSeries redirects to 404?

[Keith Smith]

I received an IBM page that said "patience is a virtue" before getting the
404

On Thu, Nov 15, 2018, 16:50 Tom Brennan  More seriously, I really wish they would change that upside down logo
> page.  Not just the upside down IBM, but the whole thing could be more
> professional.  A customer who needs something right away and gets a 404
> (whoever's fault that is doesn't matter) probably isn't in the mood for
> a joke.
>
> On 11/15/2018 1:17 PM, David Purdy wrote:
> > Yes I saw the same, plus the IBM logo was upside down.  I just assumed
> the website was down under .
> >
> > David
> > On Thursday, November 15, 2018 Ambros, Thomas 
> wrote:
> > Anybody else having issues getting to shopz?  This is what we're
> getting, different browsers, different nets:
> >
> >
> https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ibm.com_-3Bwww-2D03.ibm.com__software_shopzseries_ShopzSeries-5Fpublic.wss=DwIDaQ=7f1YSuqIGbgL_Gzm5POfng=unuy1IauTT8_BnXaEWJu99tLgShEyROqbi1xNCvlPGQ=Wc64UaNFjCltSKt2otEeTVj1RC5g0aeIupEPyrBT9f8=u8p3fhxRmKAAJGp1hroX-el8fmTxDqXaahA21OFSCpQ=
> >
> > This isn't right... looks like it injects ';www-03.ibm.com/'.
>
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Re: ShopzSeries redirects to 404?

[Tom Brennan]

More seriously, I really wish they would change that upside down logo 
page.  Not just the upside down IBM, but the whole thing could be more 
professional.  A customer who needs something right away and gets a 404 
(whoever's fault that is doesn't matter) probably isn't in the mood for 
a joke.


On 11/15/2018 1:17 PM, David Purdy wrote:

Yes I saw the same, plus the IBM logo was upside down.  I just assumed the 
website was down under .

David
On Thursday, November 15, 2018 Ambros, Thomas  wrote:
Anybody else having issues getting to shopz?  This is what we're getting, 
different browsers, different nets:

https://www.ibm.com/;www-03.ibm.com//software/shopzseries/ShopzSeries_public.wss

This isn't right... looks like it injects ';www-03.ibm.com/'.


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Re: ShopzSeries redirects to 404?

[Edward Finnell]

Surely a Hack-even the most loathsome PFCSK would do a blink test.

In a message dated 11/15/2018 3:17:44 PM Central Standard Time, 
00ac4b1d56b3-dmarc-requ...@listserv.ua.edu writes:
Yes I saw the same, plus the IBM logo was upside down.  I just assumed the 
website was down under .

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Re: ShopzSeries redirects to 404?

[David Purdy]

Yes I saw the same, plus the IBM logo was upside down.  I just assumed the 
website was down under .

David
On Thursday, November 15, 2018 Ambros, Thomas  wrote:
Anybody else having issues getting to shopz?  This is what we're getting, 
different browsers, different nets: 

https://www.ibm.com/;www-03.ibm.com//software/shopzseries/ShopzSeries_public.wss

This isn't right... looks like it injects ';www-03.ibm.com/'.



Thomas Ambros
zEnterprise Operating Systems
zEnterprise Systems Management
518-436-6433




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Re: ShopzSeries redirects to 404?

[Jousma, David]

John, Are they preparing for Black Friday???  

_
Dave Jousma
Mainframe Engineering, Assistant Vice President
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of John Eells
Sent: Thursday, November 15, 2018 1:03 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries redirects to 404?

**CAUTION EXTERNAL EMAIL**

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The problem is on our end.  The team supporting the Shopz servers is aware of 
it and working on it.

Ambros, Thomas wrote:
> Anybody else having issues getting to shopz?  This is what we're getting, 
> different browsers, different nets:
> 
> https://www.ibm.com/;www-03.ibm.com//software/shopzseries/ShopzSeries_
> public.wss
> 
> This isn't right... looks like it injects ';www-03.ibm.com/'.
> 

--
John Eells
IBM Poughkeepsie
ee...@us.ibm.com

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Re: ShopzSeries redirects to 404?

[John Eells]

The problem is on our end.  The team supporting the Shopz servers is 
aware of it and working on it.


Ambros, Thomas wrote:

Anybody else having issues getting to shopz?  This is what we're getting, 
different browsers, different nets:

https://www.ibm.com/;www-03.ibm.com//software/shopzseries/ShopzSeries_public.wss

This isn't right... looks like it injects ';www-03.ibm.com/'.



--
John Eells
IBM Poughkeepsie
ee...@us.ibm.com

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Re: ShopzSeries FTP password in the clear

[Jousma, David]

I guess I don’t understand the problem.   Yea, that password is in the clear, 
but it’s a IBM generated password for that one specific order, good for a few 
weeks, the entire order is removed anyway?

The only time I use that method is when I order CBPDO product upgrades between 
serverpack upgrades.   Even is using this method for regular maintenance, I 
don’t see as a problem, because once again, it’s a IBM generated, temporary 
password for that one specific order.

_
Dave Jousma
Manager Mainframe Engineering, Assistant Vice President
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Kurt Quackenbush
Sent: Monday, September 18, 2017 8:55 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries FTP password in the clear

**CAUTION EXTERNAL EMAIL**

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On 9/15/2017 12:21 PM, Tom Conley wrote:
> On 9/15/2017 9:41 AM, Richards, Robert B. wrote:
>> My cyber security folks are asking me about why I am doing FTPs with 
>> the password "in the clear". At first, I did not know what they 
>> talking about.
>>
>> It appears that within the SERVINFO data "user=" and "pw=" are *in 
>> the clear*. Not always, but often enough.



> Here are my client and server datasets.  No user= or pw=.  So whatchoo 
> talkin' 'bout Willis?
> 
>     javahome="/usr/lpp/java/J8.0"
>    downloadmethod="https"
>    downloadkeyring="javatruststore">
> 
> 
>    url="https://eccgw02.rochester.ibm.com/services/projects/ecc/ws/;
>     keyring="FTPSERVE/SHOPZRING2048"
>     certificate="SMPE Client Certificate2048"> 
Apples and oranges.  Tom you're talking about RECEIVE ORDER and I believe the 
OP is talking about RECEIVE FROMNETWORK where the order was submitted using 
Shopz, not using SMP/E.

For Shopz initiated orders, the entire  information is provided to you 
when you display the Download page for the order, which is presented to your 
browser using HTTPS, so the entire page, including the PW, is encrypted.  Once 
you cut that info from your browser and paste into some data set, you are 
correct the PW is "in the clear" but as already suggested, hopefully that data 
set is protected with appropriate security profiles using RACF or similar.

When you run your SMP/E RECEIVE FROMNETWORK job, you must use either FTPS or 
HTTPS for the download, so the PW is never sent over the wire in the clear.

Where exactly do your "cyber security folks" think the PW is in the clear?

Kurt Quackenbush -- IBM, SMP/E Development

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Re: ShopzSeries FTP password in the clear

[Richards, Robert B.]

Kurt,

You are correct. I am doing a RFN. 

I will find out where the Cyber folks are getting their information and get 
back to you. Stay tuned!

Bob

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Kurt Quackenbush
Sent: Monday, September 18, 2017 8:55 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries FTP password in the clear

On 9/15/2017 12:21 PM, Tom Conley wrote:
> On 9/15/2017 9:41 AM, Richards, Robert B. wrote:
>> My cyber security folks are asking me about why I am doing FTPs with 
>> the password "in the clear". At first, I did not know what they 
>> talking about.
>>
>> It appears that within the SERVINFO data "user=" and "pw=" are *in 
>> the clear*. Not always, but often enough.



> Here are my client and server datasets.  No user= or pw=.  So whatchoo 
> talkin' 'bout Willis?
> 
>     javahome="/usr/lpp/java/J8.0"
>    downloadmethod="https"
>    downloadkeyring="javatruststore">
> 
> 
>    url="https://eccgw02.rochester.ibm.com/services/projects/ecc/ws/;
>     keyring="FTPSERVE/SHOPZRING2048"
>     certificate="SMPE Client Certificate2048"> 
Apples and oranges.  Tom you're talking about RECEIVE ORDER and I believe the 
OP is talking about RECEIVE FROMNETWORK where the order was submitted using 
Shopz, not using SMP/E.

For Shopz initiated orders, the entire  information is provided to you 
when you display the Download page for the order, which is presented to your 
browser using HTTPS, so the entire page, including the PW, is encrypted.  Once 
you cut that info from your browser and paste into some data set, you are 
correct the PW is "in the clear" but as already suggested, hopefully that data 
set is protected with appropriate security profiles using RACF or similar.

When you run your SMP/E RECEIVE FROMNETWORK job, you must use either FTPS or 
HTTPS for the download, so the PW is never sent over the wire in the clear.

Where exactly do your "cyber security folks" think the PW is in the clear?

Kurt Quackenbush -- IBM, SMP/E Development

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Re: ShopzSeries FTP password in the clear

[Kurt Quackenbush]

On 9/15/2017 12:21 PM, Tom Conley wrote:

On 9/15/2017 9:41 AM, Richards, Robert B. wrote:
My cyber security folks are asking me about why I am doing FTPs with 
the password "in the clear". At first, I did not know what they 
talking about.


It appears that within the SERVINFO data "user=" and "pw=" are *in the 
clear*. Not always, but often enough.




Here are my client and server datasets.  No user= or pw=.  So whatchoo 
talkin' 'bout Willis?





https://eccgw02.rochester.ibm.com/services/projects/ecc/ws/;
    keyring="FTPSERVE/SHOPZRING2048"
    certificate="SMPE Client Certificate2048">

Apples and oranges.  Tom you're talking about RECEIVE ORDER and I 
believe the OP is talking about RECEIVE FROMNETWORK where the order was 
submitted using Shopz, not using SMP/E.


For Shopz initiated orders, the entire  information is provided 
to you when you display the Download page for the order, which is 
presented to your browser using HTTPS, so the entire page, including the 
PW, is encrypted.  Once you cut that info from your browser and paste 
into some data set, you are correct the PW is "in the clear" but as 
already suggested, hopefully that data set is protected with appropriate 
security profiles using RACF or similar.


When you run your SMP/E RECEIVE FROMNETWORK job, you must use either 
FTPS or HTTPS for the download, so the PW is never sent over the wire in 
the clear.


Where exactly do your "cyber security folks" think the PW is in the clear?

Kurt Quackenbush -- IBM, SMP/E Development

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Re: ShopzSeries FTP password in the clear

[Richards, Robert B.]

Gil,

I was aware of Kurt's response. It doesn't solve my problem with FTPS and Shopz 
though. 

It merely provides a different method of obtaining the order...one I am not 
prepared to regularly use at the moment but have in my back pocket if FTPS 
becomes unavailable.

Bob

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Paul Gilmartin
Sent: Friday, September 15, 2017 12:38 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries FTP password in the clear

On 2017-09-15, at 10:25, Richards, Robert B. wrote:

> You are using HTTPS. I am using FTPS.  :-)
>  
So it appears that's the solution to your problem.  I believe IBM recommends 
that.  (See ply by Kurt Quackenbush on 2017-08-07
https://listserv.ua.edu/cgi-bin/wa?A2=ind1708=ibm-main=R9940
)

-- gil

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Re: ShopzSeries FTP password in the clear

[Paul Gilmartin]

On 2017-09-15, at 10:25, Richards, Robert B. wrote:

> You are using HTTPS. I am using FTPS.  :-)
>  
So it appears that's the solution to your problem.  I believe IBM
recommends that.  (See ply by Kurt Quackenbush on 2017-08-07
https://listserv.ua.edu/cgi-bin/wa?A2=ind1708=ibm-main=R9940
)

-- gil

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Re: ShopzSeries FTP password in the clear

[Richards, Robert B.]

You are using HTTPS. I am using FTPS.  :-)

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Tom Conley
Sent: Friday, September 15, 2017 12:23 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries FTP password in the clear

On 9/15/2017 9:41 AM, Richards, Robert B. wrote:
> My cyber security folks are asking me about why I am doing FTPs with the 
> password "in the clear". At first, I did not know what they talking about.
> 
> It appears that within the SERVINFO data "user=" and "pw=" are *in the 
> clear*. Not always, but often enough.
> 
> I sent an email to L2 Shopz over a week ago and have not heard back from them.
> 
> Before I open a PMR, I wondered if the list had some sage advice (like an 
> options statement that I am missing).
> 
> Thanks in advance,
> 
> Bob
> 

Bob,

Here are my client and server datasets.  No user= or pw=.  So whatchoo talkin' 
'bout Willis?




https://eccgw02.rochester.ibm.com/services/projects/ecc/ws/;
keyring="FTPSERVE/SHOPZRING2048"
certificate="SMPE Client Certificate2048"> 

Regards,
Tom Conley

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Re: ShopzSeries FTP password in the clear

[Richards, Robert B.]

Actually both.

I am doing FTPS for all my FTPs.

Bob

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Chris Hoelscher
Sent: Friday, September 15, 2017 12:08 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries FTP password in the clear

Did the op mean FTPs as in the product FTPS ? or as in multiple FTP executions? 

Chris Hoelscher
Technology Architect, Database Infrastructure Services Technology Solution 
Services

123 East Main Street
Louisville, KY 40202
Humana.com
(502) 476-2538 or 407-7266

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Allan Staller
Sent: Friday, September 15, 2017 10:02 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: [IBM-MAIN] ShopzSeries FTP password in the clear

They do not know what they are talking about. 
The primary difference between FTP and FTPS is the FTPS encrypts the password.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Friday, September 15, 2017 8:43 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: ShopzSeries FTP password in the clear

My cyber security folks are asking me about why I am doing FTPs with the 
password "in the clear". At first, I did not know what they talking about.

It appears that within the SERVINFO data "user=" and "pw=" are *in the clear*. 
Not always, but often enough.

I sent an email to L2 Shopz over a week ago and have not heard back from them.

Before I open a PMR, I wondered if the list had some sage advice (like an 
options statement that I am missing).

Thanks in advance,

Bob


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Re: ShopzSeries FTP password in the clear

[Tom Conley]

On 9/15/2017 9:41 AM, Richards, Robert B. wrote:

My cyber security folks are asking me about why I am doing FTPs with the password 
"in the clear". At first, I did not know what they talking about.

It appears that within the SERVINFO data "user=" and "pw=" are *in the clear*. 
Not always, but often enough.

I sent an email to L2 Shopz over a week ago and have not heard back from them.

Before I open a PMR, I wondered if the list had some sage advice (like an 
options statement that I am missing).

Thanks in advance,

Bob



Bob,

Here are my client and server datasets.  No user= or pw=.  So whatchoo 
talkin' 'bout Willis?





https://eccgw02.rochester.ibm.com/services/projects/ecc/ws/;
   keyring="FTPSERVE/SHOPZRING2048"
   certificate="SMPE Client Certificate2048">


Regards,
Tom Conley

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Re: ShopzSeries FTP password in the clear

[Chris Hoelscher]

Did the op mean FTPs as in the product FTPS ? or as in multiple FTP executions? 

Chris Hoelscher
Technology Architect, Database Infrastructure Services
Technology Solution Services

123 East Main Street
Louisville, KY 40202
Humana.com
(502) 476-2538 or 407-7266

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Allan Staller
Sent: Friday, September 15, 2017 10:02 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: [IBM-MAIN] ShopzSeries FTP password in the clear

They do not know what they are talking about. 
The primary difference between FTP and FTPS is the FTPS encrypts the password.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Friday, September 15, 2017 8:43 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: ShopzSeries FTP password in the clear

My cyber security folks are asking me about why I am doing FTPs with the 
password "in the clear". At first, I did not know what they talking about.

It appears that within the SERVINFO data "user=" and "pw=" are *in the clear*. 
Not always, but often enough.

I sent an email to L2 Shopz over a week ago and have not heard back from them.

Before I open a PMR, I wondered if the list had some sage advice (like an 
options statement that I am missing).

Thanks in advance,

Bob


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may contain viruses in transmission. The e mail and its contents (with or 
without referred errors) shall therefore not attach any liability on the 
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Views or opinions, if any, presented in this email are solely those of the 
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Re: ShopzSeries FTP password in the clear

[Paul Gilmartin]

On Fri, 15 Sep 2017 14:02:29 +, Allan Staller wrote:

>They do not know what they are talking about. 
>The primary difference between FTP and FTPS is the FTPS encrypts the password.
> 
The problem is that even though it's encrypted over the network, it appears in 
the
clear in the SERVINFO data set.

I don't know that RACF protecting that data set will placate the security folks.

>-Original Message-
>From: Richards, Robert B.
>Sent: Friday, September 15, 2017 8:43 AM
>
>My cyber security folks are asking me about why I am doing FTPs with the 
>password "in the clear". At first, I did not know what they talking about.
>
>It appears that within the SERVINFO data "user=" and "pw=" are *in the clear*. 
>Not always, but often enough.
>
>I sent an email to L2 Shopz over a week ago and have not heard back from them.
>
>Before I open a PMR, I wondered if the list had some sage advice (like an 
>options statement that I am missing).

-- gil

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Re: ShopzSeries FTP password in the clear

[Allan Staller]

They do not know what they are talking about. 
The primary difference between FTP and FTPS is the FTPS encrypts the password.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Friday, September 15, 2017 8:43 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: ShopzSeries FTP password in the clear

My cyber security folks are asking me about why I am doing FTPs with the 
password "in the clear". At first, I did not know what they talking about.

It appears that within the SERVINFO data "user=" and "pw=" are *in the clear*. 
Not always, but often enough.

I sent an email to L2 Shopz over a week ago and have not heard back from them.

Before I open a PMR, I wondered if the list had some sage advice (like an 
options statement that I am missing).

Thanks in advance,

Bob


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Re: ShopzSeries

[Carmen Vitullo]

As Lizette said, HTTPS is easier and in most cases easier to get approval from 
your network / firewall folks, we authorize via the HTTP proxy with out LAN ID 
and password, that they will allow no problem 



Carmen 
- Original Message -

From: "Lizette Koehler" <stars...@mindspring.com> 
To: IBM-MAIN@LISTSERV.UA.EDU 
Sent: Wednesday, May 10, 2017 9:37:44 AM 
Subject: Re: ShopzSeries 

Yes, 

Go through the IBM Archives - it was discussed a lot and should help with 
setting it up. 

HTTPS is easier to do than the other 


Lizette 

> -Original Message- 
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On 
> Behalf Of Nai, Dean 
> Sent: Wednesday, May 10, 2017 7:08 AM 
> To: IBM-MAIN@LISTSERV.UA.EDU 
> Subject: ShopzSeries 
> 
> 
> Howdy, 
> 
> I haven't used ShopZseries for a while and now I'm hearing we need to use 
> secure FTP for it. Is there any documentation on how it needs to be setup? 
> Any certificates needed? 
> 

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Re: ShopzSeries

[Lizette Koehler]

Yes,

Go through the IBM Archives - it was discussed a lot and should help with 
setting it up.

HTTPS is easier to do than the other


Lizette

> -Original Message-
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On
> Behalf Of Nai, Dean
> Sent: Wednesday, May 10, 2017 7:08 AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: ShopzSeries
> 
> 
> Howdy,
> 
>I haven't used ShopZseries for a while and now I'm hearing we need to use
> secure FTP for it. Is there any documentation on how it needs to be setup?
> Any certificates needed?
> 

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Re: ShopzSeries

[Nai, Dean]

Thanks Lucas.











On 5/10/17, 10:34 AM, "IBM Mainframe Discussion List on behalf of Lucas 
Rosalen"  wrote:

>Hello Dean,
>
>I think what you need is this doc =>
>https://www-03.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/FLASH10863
>
>Thanks,
>---
>*Lucas Rosalen*
>Emails: rosalen.lu...@gmail.com / *lrosa...@pl.ibm.com
>*
>LinkedIn: http://br.linkedin.com/in/lrosalen
>Phone: +48 (71) 792 809 198
>
>
>2017-05-10 16:07 GMT+02:00 Nai, Dean :
>
>>
>> Howdy,
>>
>>I haven't used ShopZseries for a while and now I'm hearing we need to
>> use secure FTP for it. Is there any documentation on how it needs to be
>> setup? Any certificates needed?
>>
>> --
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>> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
>>
>
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Re: ShopzSeries

[Lucas Rosalen]

Hello Dean,

I think what you need is this doc =>
https://www-03.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/FLASH10863

Thanks,
---
*Lucas Rosalen*
Emails: rosalen.lu...@gmail.com / *lrosa...@pl.ibm.com
*
LinkedIn: http://br.linkedin.com/in/lrosalen
Phone: +48 (71) 792 809 198


2017-05-10 16:07 GMT+02:00 Nai, Dean :

>
> Howdy,
>
>I haven't used ShopZseries for a while and now I'm hearing we need to
> use secure FTP for it. Is there any documentation on how it needs to be
> setup? Any certificates needed?
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions,
> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
>

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Re: ShopzSeries orders change?

[Richards, Robert B.]

So much for my fantasy, John! 

And I certainly agree that is works most of the time. I order PTFs almost daily 
without issue (except a nuisance Server Hang/Retry message).

Bob 

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of John Eells
Sent: Friday, September 16, 2016 9:08 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries orders change?

 From a couple of reasons I won't go into, and though I do not know for sure, I 
have reason to suspect this one is pure coincidence.

(The system does "just work" the vast majority of the time, y'know!. ;-) )

Richards, Robert B. wrote:
> Wow!
>
> Send an email to IBM-Main and magically the orders go to DOWNLOAD!
>
> Thanks to whomever!


--
John Eells
IBM Poughkeepsie
ee...@us.ibm.com

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Re: ShopzSeries orders change?

[John Eells]

From a couple of reasons I won't go into, and though I do not know for 
sure, I have reason to suspect this one is pure coincidence.


(The system does "just work" the vast majority of the time, y'know!. ;-) )

Richards, Robert B. wrote:

Wow!

Send an email to IBM-Main and magically the orders go to DOWNLOAD!

Thanks to whomever!



--
John Eells
IBM Poughkeepsie
ee...@us.ibm.com

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Re: ShopzSeries orders change?

[Richards, Robert B.]

Wow!

Send an email to IBM-Main and magically the orders go to DOWNLOAD!

Thanks to whomever!

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Friday, September 16, 2016 7:30 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: ShopzSeries orders change?

Has something changed in ShopzSeries orders that I missed?

For the last two days, my orders never go to DOWNLOAD.

The status remains like this:Shipped/Download
Ready

Anyone else experiencing this?

Bob

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Re: ShopzSeries problems?

[Clark Morris]

On 26 Nov 2014 05:31:13 -0800, in bit.listserv.ibm-main you wrote:

I also am having a problem with downloads from ShopzSeries.  I wasn't on
IBM-MAIN yesterday.  I started a PMR yesterday afternoon and got this relpy:

There was an issue reported that was making that message appear.
The internal teams have been working over the issue and it should be fixed
by now.

Could you please help us out by trying to download your order once again?

I've checked your ID and I was able to get to the download link of your
order:

But today all I get is the page stating:

*The page you requested cannot be displayed* .

If anyone who owns IBM stock lives close to wherever the next IBM
annual shareholder's meeting is, they might want to have some fun by
asking why the Shopzseries application isn't considered critical so
that it is available 24/365.25 like Microsoft's Update and
Knowledgebase seems to be.

Clark Morris 


On Wed, Nov 26, 2014 at 4:20 AM, Richards, Robert B. 
robert.richa...@opm.gov wrote:

 Thanks for confirming it ain't just me! :-)


 -Original Message-
 From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On
 Behalf Of Jousma, David
 Sent: Wednesday, November 26, 2014 7:19 AM
 To: IBM-MAIN@LISTSERV.UA.EDU
 Subject: Re: ShopzSeries problems?

 Ok, getting a little further, site is really slow.

 And then I get the same error as you:

 ERROR: SHP0003E: An unexpected error occurred. Please try again later. If
 the problem persists, please contact us (visit our Customer Service page
 for contact information).

 _
 Dave Jousma
 Assistant Vice President, Mainframe Engineering david.jou...@53.com
 1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f
 616.653.2717




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 you receive this e-mail in error, please do not read, copy or disseminate
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 computer system. Your assistance in correcting this error is appreciated.

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Re: ShopzSeries problems?

[Richards, Robert B.]

Yesterday, I sent the email below and did not hear back from anyone.

Can someone confirm that Shopz download is working?

IBM acknowledged receipt of my reply to Customer Service but then silence.

I tried again this morning and still no joy.

Bob

From: Richards, Robert B.
Sent: Tuesday, November 25, 2014 9:35 AM
To: IBM Mainframe Discussion List (IBM-MAIN@LISTSERV.UA.EDU)
Subject: ShopzSeries problems?

Is anyone else had problems this morning with Shopz?

The order gets fulfilled (supposedly), but when you click on the Download 
link, nada, nothing, zilch!

This just came out on my last attempt:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

I did fill out the webpage for further contact.

Bob

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Re: ShopzSeries problems?

[Jousma, David]

I can't even get into the site this morning.  I have an order that is still 
downloadable, and was going to try that for you.

_
Dave Jousma
Assistant Vice President, Mainframe Engineering
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Wednesday, November 26, 2014 6:56 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

Yesterday, I sent the email below and did not hear back from anyone.

Can someone confirm that Shopz download is working?

IBM acknowledged receipt of my reply to Customer Service but then silence.

I tried again this morning and still no joy.

Bob

From: Richards, Robert B.
Sent: Tuesday, November 25, 2014 9:35 AM
To: IBM Mainframe Discussion List (IBM-MAIN@LISTSERV.UA.EDU)
Subject: ShopzSeries problems?

Is anyone else had problems this morning with Shopz?

The order gets fulfilled (supposedly), but when you click on the Download 
link, nada, nothing, zilch!

This just came out on my last attempt:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

I did fill out the webpage for further contact.

Bob

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Re: ShopzSeries problems?

[Richards, Robert B.]

Thanks Dave.

I can get in and see my two downloadable orders, but after clicking on 
Download...nothing, followed a minute or two later by that SHP0003E message.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Jousma, David
Sent: Wednesday, November 26, 2014 7:05 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

I can't even get into the site this morning.  I have an order that is still 
downloadable, and was going to try that for you.

_
Dave Jousma
Assistant Vice President, Mainframe Engineering david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f 616.653.2717


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Wednesday, November 26, 2014 6:56 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

Yesterday, I sent the email below and did not hear back from anyone.

Can someone confirm that Shopz download is working?

IBM acknowledged receipt of my reply to Customer Service but then silence.

I tried again this morning and still no joy.

Bob

From: Richards, Robert B.
Sent: Tuesday, November 25, 2014 9:35 AM
To: IBM Mainframe Discussion List (IBM-MAIN@LISTSERV.UA.EDU)
Subject: ShopzSeries problems?

Is anyone else had problems this morning with Shopz?

The order gets fulfilled (supposedly), but when you click on the Download 
link, nada, nothing, zilch!

This just came out on my last attempt:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

I did fill out the webpage for further contact.

Bob

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Re: ShopzSeries problems?

[Jousma, David]

No problem. I was just able to get past the signon, and then after clicking my 
Orders things grind to a halt.

_
Dave Jousma
Assistant Vice President, Mainframe Engineering
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717



-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Wednesday, November 26, 2014 7:08 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

Thanks Dave.

I can get in and see my two downloadable orders, but after clicking on 
Download...nothing, followed a minute or two later by that SHP0003E message.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Jousma, David
Sent: Wednesday, November 26, 2014 7:05 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

I can't even get into the site this morning.  I have an order that is still 
downloadable, and was going to try that for you.

_
Dave Jousma
Assistant Vice President, Mainframe Engineering david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f 616.653.2717


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Wednesday, November 26, 2014 6:56 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

Yesterday, I sent the email below and did not hear back from anyone.

Can someone confirm that Shopz download is working?

IBM acknowledged receipt of my reply to Customer Service but then silence.

I tried again this morning and still no joy.

Bob

From: Richards, Robert B.
Sent: Tuesday, November 25, 2014 9:35 AM
To: IBM Mainframe Discussion List (IBM-MAIN@LISTSERV.UA.EDU)
Subject: ShopzSeries problems?

Is anyone else had problems this morning with Shopz?

The order gets fulfilled (supposedly), but when you click on the Download 
link, nada, nothing, zilch!

This just came out on my last attempt:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

I did fill out the webpage for further contact.

Bob

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Re: ShopzSeries problems?

[Jousma, David]

Ok, getting a little further, site is really slow.   

And then I get the same error as you:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

_
Dave Jousma
Assistant Vice President, Mainframe Engineering
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717




This e-mail transmission contains information that is confidential and may be 
privileged.   It is intended only for the addressee(s) named above. If you 
receive this e-mail in error, please do not read, copy or disseminate it in any 
manner. If you are not the intended recipient, any disclosure, copying, 
distribution or use of the contents of this information is prohibited. Please 
reply to the message immediately by informing the sender that the message was 
misdirected. After replying, please erase it from your computer system. Your 
assistance in correcting this error is appreciated.

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Re: ShopzSeries problems?

[Richards, Robert B.]

Thanks for confirming it ain't just me! :-)


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Jousma, David
Sent: Wednesday, November 26, 2014 7:19 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

Ok, getting a little further, site is really slow.   

And then I get the same error as you:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

_
Dave Jousma
Assistant Vice President, Mainframe Engineering david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f 616.653.2717




This e-mail transmission contains information that is confidential and may be 
privileged.   It is intended only for the addressee(s) named above. If you 
receive this e-mail in error, please do not read, copy or disseminate it in any 
manner. If you are not the intended recipient, any disclosure, copying, 
distribution or use of the contents of this information is prohibited. Please 
reply to the message immediately by informing the sender that the message was 
misdirected. After replying, please erase it from your computer system. Your 
assistance in correcting this error is appreciated.

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Re: ShopzSeries problems?

[Roger Mihay]

I also am having a problem with downloads from ShopzSeries.  I wasn't on
IBM-MAIN yesterday.  I started a PMR yesterday afternoon and got this relpy:

There was an issue reported that was making that message appear.
The internal teams have been working over the issue and it should be fixed
by now.

Could you please help us out by trying to download your order once again?

I've checked your ID and I was able to get to the download link of your
order:

But today all I get is the page stating:

*The page you requested cannot be displayed* .



On Wed, Nov 26, 2014 at 4:20 AM, Richards, Robert B. 
robert.richa...@opm.gov wrote:

 Thanks for confirming it ain't just me! :-)


 -Original Message-
 From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On
 Behalf Of Jousma, David
 Sent: Wednesday, November 26, 2014 7:19 AM
 To: IBM-MAIN@LISTSERV.UA.EDU
 Subject: Re: ShopzSeries problems?

 Ok, getting a little further, site is really slow.

 And then I get the same error as you:

 ERROR: SHP0003E: An unexpected error occurred. Please try again later. If
 the problem persists, please contact us (visit our Customer Service page
 for contact information).

 _
 Dave Jousma
 Assistant Vice President, Mainframe Engineering david.jou...@53.com
 1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f
 616.653.2717




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Re: ShopzSeries problems?

[Skeldum, William]

Our nightly job to download PTFs also failed last night.

GIM69207S ** THE CONNECTION WITH THE SERVER FAILED. java.net.ConnectException:
 EDC8128I Connection refused.

HTTP Server Error: 502 Bad Gateway
Connection attempt: 60, WAIT time remaining: 1 minute.
Will retry connection to the order server in 1 minute.
Connection failed.
Connection attempt: 61, WAIT time remaining: 0 minutes.

smpeCC:10 smpeRoutine:GIMJVREQ smpeMsgLen:55 smpeMsg:java.net.ConnectExc
eption: EDC8128I Connection refused.

Bill

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Roger Mihay
Sent: Wednesday, November 26, 2014 6:31 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

I also am having a problem with downloads from ShopzSeries.  I wasn't on 
IBM-MAIN yesterday.  I started a PMR yesterday afternoon and got this relpy:

There was an issue reported that was making that message appear.
The internal teams have been working over the issue and it should be fixed by 
now.

Could you please help us out by trying to download your order once again?

I've checked your ID and I was able to get to the download link of your
order:

But today all I get is the page stating:

*The page you requested cannot be displayed* .



On Wed, Nov 26, 2014 at 4:20 AM, Richards, Robert B.  robert.richa...@opm.gov 
wrote:

 Thanks for confirming it ain't just me! :-)


 -Original Message-
 From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
 On Behalf Of Jousma, David
 Sent: Wednesday, November 26, 2014 7:19 AM
 To: IBM-MAIN@LISTSERV.UA.EDU
 Subject: Re: ShopzSeries problems?

 Ok, getting a little further, site is really slow.

 And then I get the same error as you:

 ERROR: SHP0003E: An unexpected error occurred. Please try again later.
 If the problem persists, please contact us (visit our Customer Service
 page for contact information).

 _
 Dave Jousma
 Assistant Vice President, Mainframe Engineering david.jou...@53.com
 1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f
 616.653.2717




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Re: ShopzSeries problems?

[Matthew Stitt]

I just checked and it now lets me access the download information.  So 
ShopZseries appears to be working again.

Matthew

On Wed, 26 Nov 2014 07:20:23 -0500, Richards, Robert B. 
robert.richa...@opm.gov wrote:

Thanks for confirming it ain't just me!:-)


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On 
Behalf Of Jousma, David
Sent: Wednesday, November 26, 2014 7:19 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries problems?

Ok, getting a little further, site is really slow.   

And then I get the same error as you:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

_
Dave Jousma
Assistant Vice President, Mainframe Engineering david.jou...@53.com
1830 East Paris, Grand Rapids, MI� 49546 MD RSCB2H p 616.653.8429 f 
616.653.2717

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Re: ShopzSeries down?

[Beesley, Paul]

Yes, I just get a display that says 'null' which is not helpful when I'm trying 
to acquire some IMS PTFs :(

Paul


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@listserv.ua.edu] On Behalf 
Of Richards, Robert B.
Sent: Friday, October 24, 2014 11:18 AM
To: IBM-MAIN@listserv.ua.edu
Subject: ShopzSeries down?

Anyone else having trouble getting into Shopz?

Bob

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Re: ShopzSeries down?

[Richards, Robert B.]

I get the same 'null'. I am trying to get a Security Integrity APAR (SIA) PTF 
for MQ. :-(

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Beesley, Paul
Sent: Friday, October 24, 2014 6:27 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries down?

Yes, I just get a display that says 'null' which is not helpful when I'm trying 
to acquire some IMS PTFs :(

Paul


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@listserv.ua.edu] On Behalf 
Of Richards, Robert B.
Sent: Friday, October 24, 2014 11:18 AM
To: IBM-MAIN@listserv.ua.edu
Subject: ShopzSeries down?

Anyone else having trouble getting into Shopz?

Bob

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Re: ShopzSeries down?

[Jousma, David]

Yep, the website does not appear to be functioning.  However, if you are setup 
for receive order you can still get all your maintenance.   The only time I 
ever logon to ShopZ anymore is to order product upgrade PDO's.

_
Dave Jousma
Assistant Vice President, Mainframe Engineering
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Friday, October 24, 2014 6:29 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries down?

I get the same 'null'. I am trying to get a Security Integrity APAR (SIA) PTF 
for MQ. :-(

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Beesley, Paul
Sent: Friday, October 24, 2014 6:27 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries down?

Yes, I just get a display that says 'null' which is not helpful when I'm trying 
to acquire some IMS PTFs :(

Paul


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@listserv.ua.edu] On Behalf 
Of Richards, Robert B.
Sent: Friday, October 24, 2014 11:18 AM
To: IBM-MAIN@listserv.ua.edu
Subject: ShopzSeries down?

Anyone else having trouble getting into Shopz?

Bob

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IT Services UK Limited (registered number 01245534), Atos Consulting Limited 
(registered number 04312380), Atos Worldline UK Limited (registered number 
08514184) and Canopy The Open Cloud Company Limited (registration number 
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Re: ShopzSeries down?

[Richards, Robert B.]

So much for that upgrade that had it down all last weekend.

Bob

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Jousma, David
Sent: Friday, October 24, 2014 7:54 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries down?

Yep, the website does not appear to be functioning.  However, if you are setup 
for receive order you can still get all your maintenance.   The only time I 
ever logon to ShopZ anymore is to order product upgrade PDO's.

_
Dave Jousma
Assistant Vice President, Mainframe Engineering david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f 616.653.2717


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Friday, October 24, 2014 6:29 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries down?

I get the same 'null'. I am trying to get a Security Integrity APAR (SIA) PTF 
for MQ. :-(

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Beesley, Paul
Sent: Friday, October 24, 2014 6:27 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries down?

Yes, I just get a display that says 'null' which is not helpful when I'm trying 
to acquire some IMS PTFs :(

Paul


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@listserv.ua.edu] On Behalf 
Of Richards, Robert B.
Sent: Friday, October 24, 2014 11:18 AM
To: IBM-MAIN@listserv.ua.edu
Subject: ShopzSeries down?

Anyone else having trouble getting into Shopz?

Bob

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IT Services UK Limited (registered number 01245534), Atos Consulting Limited 
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08514184) and Canopy The Open Cloud Company Limited (registration number 
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Re: ShopzSeries down?

[Elardus Engelbrecht]

Richards, Robert B. wrote:

So much for that upgrade that had it down all last weekend. 

Ouch. Are there not an alternative site or methods available?

Groete / Greeting
Elardus Engelbrecht

PS: Connectivity and availability problems are the reasons why I try to use 
IBM's LMS site on the 5th each month or around that time before the SCRT 
submission deadline of 9th of each month.

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Re: ShopzSeries down?

[Chase, John]

 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Richards, Robert B.
 
 I get the same 'null'. I am trying to get a Security Integrity APAR (SIA) PTF 
 for MQ. :-(

Have you not configured a RECEIVE ORDER job for obtaining PTFs?

Greatest thing since sliced bread.  :-)

-jc-

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Re: ShopzSeries down?

[Beesley, Paul]

Oh for a mainframe with an internet connection ... sadly, not... customers say 
no.
A RECEIVE ORDER capability here would be welcomed...

Paul



-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@listserv.ua.edu] On Behalf 
Of Chase, John
Sent: Friday, October 24, 2014 3:09 PM
To: IBM-MAIN@listserv.ua.edu
Subject: Re: ShopzSeries down?

 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Richards, Robert B.

 I get the same 'null'. I am trying to get a Security Integrity APAR
 (SIA) PTF for MQ. :-(

Have you not configured a RECEIVE ORDER job for obtaining PTFs?

Greatest thing since sliced bread.  :-)

-jc-

**
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and refrain from using or disclosing all or any part of its content to any 
other person.


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Atos Consulting Limited (registered number 04312380), Atos Worldline UK Limited 
(registered number 08514184) and Canopy The Open Cloud Company Limited 
(registration number 08011902). The registered office for each is at 4 Triton 
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Re: ShopzSeries down?

[Chase, John]

 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Beesley, Paul
 
 Oh for a mainframe with an internet connection ... sadly, not... customers 
 say no.
 A RECEIVE ORDER capability here would be welcomed...

Our sandbox system is allowed client only external access, and only to IBM 
and our ISVs.

-jc-

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Re: ShopzSeries down?

[Richards, Robert B.]

Thanks for the update, John! :-)

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of John Eells
Sent: Friday, October 24, 2014 10:15 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries down?

The Shopz team knows it's down, and they are working to get it up and running 
ASAP.

--
John Eells
z/OS Technical Marketing
IBM Poughkeepsie
ee...@us.ibm.com

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Re: ShopzSeries down?

[John Eells]

And, it's back up (since at least 2:00 US Eastern time; i.e., a bit over 
an hour ago).


ee...@us.ibm.com (John Eells) wrote:

The Shopz team knows it's down, and they are working to get it up and
running ASAP.


--
John Eells
z/OS Technical Marketing
IBM Poughkeepsie
ee...@us.ibm.com

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Re: ShopzSeries SSL Connectivity Test

[John Chase]

On Fri, 14 Sep 2012 17:08:04 -0700, Charles Mills charl...@mcn.org wrote:

My bad --  DEBUG, not TRACE.

Try 

DEBUG FLO 
DEBUG INT
DEBUG ACC
DEBUG SEC

Charles

-Original Message-
From: IBM Mainframe Discussion List On Behalf Of John Chase
Sent: Thursday, September 13, 2012 11:05 AM

On Thu, 13 Sep 2012 06:44:53 -0700, Charles Mills charl...@mcn.org wrote:

Turn on some FTP tracing. You can do it in FTP.DATA. Take a look at the TRACE 
(?) statement in the CS configuration manuals and pick some plausible options.

Charles

Not much new with TRACE in the FTP.DATA:
[ snip ]

OK, the DEBUG options write a book now.  :-)

Our firewall guys tried a couple different things, and I guess we made some 
progress:  Now the failure is FC0994 authServer: secure_socket_init failed 
with rc = 8 (Certificate validation error).

Time to call Shopz Support, since we're trying to use the certificate they 
issued.  The certificate works fine for RECEIVE ORDER over a non-SSL connection.

Thanks for all your help and suggestions.

-jc-

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Re: ShopzSeries SSL Connectivity Test

[Rob Schramm]

If it is a certificate related issue.. you can run a GSKSRVR trace.  It's a
bit verbose... but gives you pretty specific information as to the real
issue.
These instructions were for CICS.. but it'll work for ftp just the same.

   - S GSKSRVR
   - Restart CICS.
   - Update GSKWTR PROC to add a dataset to hold the trace.
   - TRACE CT,WTRSTART=GSKWTR
   - TRACE CT,ON,COMP=GSKSRVR
   - R n,JOBNAME=(yyy),OPTIONS=(LEVEL=255),WTR=GSKWTR,END where yyy is the
   name of CICS.
   - Recreate the problem.
   - TRACE CT,OFF,COMP=GSKSRVR
   - TRACE CT,WTRSTOP=GSKWTR


   - get into IPCS
   - update *0 DEFAULTS - Specify default dump and options* with GSKWTR
   produced trace data set
   - *2 ANALYSIS - Analyze dump contents*
   - *7 TRACES - Trace formatting*
   - *1 CTRACE - Component trace*
   - *D DISPLAY - Specify parameters to display CTRACE entries*
   - update *component* with *GSKSRVR*, update *Report type* with *full*,
   and issue *S* to start the analysis


Rob Schramm
Senior Systems Consultant
Imperium Group



On Thu, Sep 20, 2012 at 8:43 AM, John Chase jonboy...@gmail.com wrote:

 On Fri, 14 Sep 2012 17:08:04 -0700, Charles Mills charl...@mcn.org
 wrote:

 My bad --  DEBUG, not TRACE.
 
 Try
 
 DEBUG FLO
 DEBUG INT
 DEBUG ACC
 DEBUG SEC
 
 Charles
 
 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of John Chase
 Sent: Thursday, September 13, 2012 11:05 AM
 
 On Thu, 13 Sep 2012 06:44:53 -0700, Charles Mills charl...@mcn.org
 wrote:
 
 Turn on some FTP tracing. You can do it in FTP.DATA. Take a look at the
 TRACE (?) statement in the CS configuration manuals and pick some plausible
 options.
 
 Charles
 
 Not much new with TRACE in the FTP.DATA:
 [ snip ]

 OK, the DEBUG options write a book now.  :-)

 Our firewall guys tried a couple different things, and I guess we made
 some progress:  Now the failure is FC0994 authServer: secure_socket_init
 failed with rc = 8 (Certificate validation error).

 Time to call Shopz Support, since we're trying to use the certificate they
 issued.  The certificate works fine for RECEIVE ORDER over a non-SSL
 connection.

 Thanks for all your help and suggestions.

 -jc-

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Re: ShopzSeries SSL Connectivity Test

[Kurt Quackenbush]

Our firewall guys tried a couple different things, and I guess we
made some progress:  Now the failure is FC0994 authServer:
secure_socket_init failed with rc = 8 (Certificate validation
error).


You need the GeoTrust Global CA certificate
(https://www.geotrust.com/resources/root-certificates/index.html) in the 
keyring used by the ftp client.  That's the CA that signed the FTP 
server's cert and is required for the SSL handshake.



Time to call Shopz Support, since we're trying to use the certificate
they issued.  The certificate works fine for RECEIVE ORDER over a
non-SSL connection.


I'm not sure what you mean when you say the cert works fine for RECEIVE 
ORDER over a non-SSL connection.  Which cert are you talking about? 
The client certificate generated by Shopz?  That's not used for the SSL 
handshake at all.  The generated client cert is used simply to carry 
unique identifying information to the server, such as IBM customer number.


Kurt Quackenbush -- IBM, SMP/E Development

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Re: ShopzSeries SSL Connectivity Test

[John Chase]

On Thu, 20 Sep 2012 09:56:51 -0400, Rob Schramm rob.schr...@gmail.com wrote:

If it is a certificate related issue.. you can run a GSKSRVR trace.  It's a
bit verbose... but gives you pretty specific information as to the real
issue.
These instructions were for CICS.. but it'll work for ftp just the same.

   - S GSKSRVR
   - Restart CICS.
   - Update GSKWTR PROC to add a dataset to hold the trace.
   - TRACE CT,WTRSTART=GSKWTR
   - TRACE CT,ON,COMP=GSKSRVR
   - R n,JOBNAME=(yyy),OPTIONS=(LEVEL=255),WTR=GSKWTR,END where yyy is the
   name of CICS.
   - Recreate the problem.
   - TRACE CT,OFF,COMP=GSKSRVR
   - TRACE CT,WTRSTOP=GSKWTR

OK, everything APPEARED to work, but the output trace dataset did not get 
created.  Here's what our GSKWTR proc looks like:

//GSKWTR   PROC
//*-*//
//*  Component trace external writer for the System SSL started *//
//*  task.  Up to 16 trace datasets (TRCOUT01 - TRCOUT16) may   *//
//*  be specified.  *//
//*-*//
//IEFPROC  EXEC  PGM=ITTTRCWR,REGION=32M   
//TRCOUT01  DD   DSN=TECH.SYSSSL.CTRACE,DISP=(NEW,CATLG),  
//SPACE=(CYL,(100)),UNIT=SYSDA

That's as delivered by IBM except for the output dataset name.

Now, for the JOBNAME in the WTOR I specified the batch job name that I 
submitted.  Should I specify FTPDn there instead?  I.e., should I specify the 
job name of the FTP Daemon?  Seems counter-intuitive if true, since my batch 
job is the client, not the server, in context.

-jc-

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Re: ShopzSeries SSL Connectivity Test

[John Chase]

On Thu, 20 Sep 2012 14:02:29 -0400, Kurt Quackenbush ku...@us.ibm.com wrote:

 Our firewall guys tried a couple different things, and I guess we
 made some progress:  Now the failure is FC0994 authServer:
 secure_socket_init failed with rc = 8 (Certificate validation
 error).

You need the GeoTrust Global CA certificate
(https://www.geotrust.com/resources/root-certificates/index.html) in the
keyring used by the ftp client.  That's the CA that signed the FTP
server's cert and is required for the SSL handshake.

THANK YOU, SIR!!

NOW we're cooking with gas.

Successfully completed the SSL handshake.  Now all that remains is to get the 
last tidbit of error data to our firewall guys so they can allow the private 
(encrypted) data connection, and we should be in business.

 Time to call Shopz Support, since we're trying to use the certificate
 they issued.  The certificate works fine for RECEIVE ORDER over a
 non-SSL connection.

I'm not sure what you mean when you say the cert works fine for RECEIVE
ORDER over a non-SSL connection.  Which cert are you talking about?
The client certificate generated by Shopz?  That's not used for the SSL
handshake at all.  The generated client cert is used simply to carry
unique identifying information to the server, such as IBM customer number.

That was a grasping at straws gesture, based (partly) on the ass.u.mption 
that the CA that signed our client cert (Equifax Secure CA) would be the same 
CA that signed IBM's server cert.  WNORG!  It did seem odd specifying a 
personal key ring given that the connectivity test JCL included user and 
password commands, which seem superfluous if authenticating with a certificate.

By chance, does the ECuRep server (where we upload PMR documentation) require 
the GeoTrust Global CA as well?  I've had similar fun trying th test an SSL 
connection there, too.

Thanks,

-jc-

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Re: ShopzSeries SSL Connectivity Test

[Mike Schwab]

On Thu, Sep 20, 2012 at 2:43 PM, John Chase jonboy...@gmail.com wrote:
deleted
 By chance, does the ECuRep server (where we upload PMR documentation) require 
 the GeoTrust Global CA as well?  I've had similar fun trying th test an SSL 
 connection there, too.

 Thanks,

Once you accept a Certificate Authority, you should be set for any of
their certificates.

I don't know if that is what that site uses.
-- 
Mike A Schwab, Springfield IL USA
Where do Forest Rangers go to get away from it all?

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Re: ShopzSeries appears to be down

[Mary Anne Matyaz]

I get the same thing. 

MA

On Tue, 18 Sep 2012 06:38:29 -0400, Richards, Robert B. 
robert.richa...@opm.gov wrote:

Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance 
downtime or capacity problems. Please try again later.

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Re: ShopzSeries SSL Connectivity Test

[Charles Mills]

My bad --  DEBUG, not TRACE.

Try 

DEBUG FLO 
DEBUG INT
DEBUG ACC
DEBUG SEC

Charles

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of John Chase
Sent: Thursday, September 13, 2012 11:05 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopzSeries SSL Connectivity Test

On Thu, 13 Sep 2012 06:44:53 -0700, Charles Mills charl...@mcn.org wrote:

Turn on some FTP tracing. You can do it in FTP.DATA. Take a look at the TRACE 
(?) statement in the CS configuration manuals and pick some plausible options.

Charles

Not much new with TRACE in the FTP.DATA:

EZA1554I Connecting to: dispby-117.boulder.ibm.com 170.225.15.117 port: 21. 
 
220-IBM's internal systems must only be used for conducting IBM's   
 
220-business or for purposes authorized by IBM management.  
 
220-
 
220-Use is subject to audit at any time by IBM management.  
 
220-
 
220 dhebpcb01 secure FTP server ready.  
 
GU4945 ftpSetApplData: entered  
 
EZA1701I  AUTH TLS   
 
234 SSLv23/TLSv1
 
FC0994 authServer: secure_socket_init failed with rc = 420 (Socket closed by 
rem 
ote partner)
 
EZA2897I Authentication negotiation failed  
 
EZA1534I *** Control connection with dispby-117.boulder.ibm.com dies.   
 

Still nothing substantive about rc = 420 that I can find anywhere.  Time to 
try poke hole in firewall, I guess.

-jc-

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Re: ShopzSeries SSL Connectivity Test

[Mike Schwab]

TRACETCP does route tracing using the port number you specify to find
the IP address that is blocking the connection.  Freeware download.

On Thu, Sep 13, 2012 at 1:04 PM, John Chase jonboy...@gmail.com wrote:
 On Thu, 13 Sep 2012 06:44:53 -0700, Charles Mills charl...@mcn.org wrote:

Turn on some FTP tracing. You can do it in FTP.DATA. Take a look at the TRACE 
(?) statement in the CS configuration manuals and pick some plausible options.

Charles

 Not much new with TRACE in the FTP.DATA:

 EZA1554I Connecting to: dispby-117.boulder.ibm.com 170.225.15.117 port: 21.
 220-IBM's internal systems must only be used for conducting IBM's
 220-business or for purposes authorized by IBM management.
 220-
 220-Use is subject to audit at any time by IBM management.
 220-
 220 dhebpcb01 secure FTP server ready.
 GU4945 ftpSetApplData: entered
 EZA1701I  AUTH TLS
 234 SSLv23/TLSv1
 FC0994 authServer: secure_socket_init failed with rc = 420 (Socket closed by 
 rem
 ote partner)
 EZA2897I Authentication negotiation failed
 EZA1534I *** Control connection with dispby-117.boulder.ibm.com dies.

 Still nothing substantive about rc = 420 that I can find anywhere.  Time to 
 try poke hole in firewall, I guess.

 -jc-

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-- 
Mike A Schwab, Springfield IL USA
Where do Forest Rangers go to get away from it all?

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Re: ShopzSeries problem?

[Richards, Robert B.]

Ignore this post. After 60 minutes, it finally was available for download.

Bob


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Sunday, August 26, 2012 9:40 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: ShopzSeries problem?

I submitted an order last Thursday morning for UK78546 and all day it had a 
status of Final Packaging.

After 72 hours, it still indicated the same status. I deleted and re-ordered 
UK78546 and am now back in Final Packaging status for the last 30 minutes.

Is anyone else experiencing difficulties ordering (this) one PTF?

Bob

-
Robert B. Richards(Bob)
US Office of Personnel Management
1900 E Street NW Room: BH04L
Washington, D.C.  20415
Phone: (202) 606-1195
Email: robert.richa...@opm.govmailto:robert.richa...@opm.gov
-

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Re: ShopZseries Change

[Marna WALLE]

There was a typing mistake on an early draft of the information, which was 
updated quickly and has not been propagated into further locations.  It is 
correct on the link you had in your append now, the link I had in my append 
since the beginning, and even the newly released WSC Flash today.  There must 
have been a refresh delay on your link location, but all is fine now.

If this is a topic that you'd like to discuss at SHARE, I'm sure that several 
SHARE folks who are following this and would be happy to put this on table.  If 
you wanted to go as far as to open an SHARE requirement, that would allow you 
to get a formal IBM response.

Thanks,
Marna WALLE
z/OS System Install
IBM Poughkeepsie

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Re: ShopZseries Change

[Patrick Loftus]

Oh no, time to talk to the network team, which is always painful :D

I think the first hostname in the table is wrong ddelivery03-bld.dhe.ibm.com. 
 Looks like an extra d on the front.

Worth noting that the new IP addresses are additional.  The old IP addresses 
are still used for other delivery functions.

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