Re: Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-30 Thread Philippe Cloutier

Le 2020-01-30 à 03:38, Vinzenz Vietzke a écrit :

Hi Philippe,

Am 29. Januar 2020 22:46:14 schrieb Philippe Cloutier 
:



2. What comes on these PC-s? Vendor-specific GNU/Linux distributions?

It seemed to be a normal OpenSUSE installation (you can choose 
between a few

distros, that's nice).

Exactly. What we do with all our pre-installations is this scheme:

Minimal distribution setup + desktop pattern/metapackage + 
additional drivers

needed for the machines.



And how are these drivers added?


We add repositories to the package management system (Apt/Rpm) and 
pull the packages in during install. So e.g. we're adding 
graphics.tuxedocomputers.com to keep back untested graphics driver 
versions.


These repositories are accessible for manual installations as well as 
our fully automated ones during the manufacturing process.



Thank you Vinzenz. I would suggest to make that information available on 
Tuxedo's website. Unless it is already, in which case I find it 
difficult to find.





Cheers,
vinz.



--
Philippe Cloutier
http://www.philippecloutier.com



Re: Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-30 Thread Vinzenz Vietzke

Hi Philippe,

Am 29. Januar 2020 22:46:14 schrieb Philippe Cloutier :



2. What comes on these PC-s? Vendor-specific GNU/Linux distributions?

It seemed to be a normal OpenSUSE installation (you can choose between a few
distros, that's nice).

Exactly. What we do with all our pre-installations is this scheme:

Minimal distribution setup + desktop pattern/metapackage + additional drivers
needed for the machines.



And how are these drivers added?


We add repositories to the package management system (Apt/Rpm) and pull the 
packages in during install. So e.g. we're adding 
graphics.tuxedocomputers.com to keep back untested graphics driver versions.


These repositories are accessible for manual installations as well as our 
fully automated ones during the manufacturing process.


Cheers,
vinz.




Re: Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-29 Thread Philippe Cloutier

Thank you Vinzenz,

Le 2020-01-29 à 07:45, Vinzenz Vietzke a écrit :

Hi,


2. What comes on these PC-s? Vendor-specific GNU/Linux distributions?

It seemed to be a normal OpenSUSE installation (you can choose between a few
distros, that's nice).

Exactly. What we do with all our pre-installations is this scheme:

Minimal distribution setup + desktop pattern/metapackage + additional drivers
needed for the machines.



And how are these drivers added?




We try to stick with upstream as much as possible to avoid any vendor lock-in
for our customers.

If there are any questions or if you need further help please go ahead!

Cheers,
vinz.



--
Philippe Cloutier
http://www.philippecloutier.com



Re: Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-29 Thread Vinzenz Vietzke
Hi,

> 2. What comes on these PC-s? Vendor-specific GNU/Linux distributions?
> 
> It seemed to be a normal OpenSUSE installation (you can choose between a few
> distros, that's nice).

Exactly. What we do with all our pre-installations is this scheme:

Minimal distribution setup + desktop pattern/metapackage + additional drivers 
needed for the machines. 

We try to stick with upstream as much as possible to avoid any vendor lock-in 
for our customers.

If there are any questions or if you need further help please go ahead!

Cheers,
vinz.




Re: Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-28 Thread Philippe Cloutier

Le 2020-01-27 à 17:34, Alexander Neundorf a écrit :

On Samstag, 25. Januar 2020 15:11:36 CET Philippe Cloutier wrote:

Le 2020-01-25 à 02:47, Alexander Neundorf a écrit :

On Donnerstag, 23. Januar 2020 15:42:15 CET Niccolò Venerandi wrote:

Hi!
I'm working on adding a kde.org/hardware webpage. You can see screenshot
here: https://phabricator.kde.org/D26711. What do you think? ~Niccolò
Venerandi

Regarding Tuxedo: I bought one 5 years ago or so, and it is a good
machine.
But "They provide you with self-programmed driver packages, support,
installation scripts and everything around our hardware, so that every
hardware component really works. "
At least back then, this was not the case, no custom drivers, the
fingerprint scanner on the laptop does not work.

Did it work on (say) Microsoft Windows?

I don't know.



In that case, maybe your scanner was broken.


  

In any case, this claim comes straight from Tuxedo's website.


And maybe "They provide custom" instead of "They provide you with self-
programmed" ?

I was going to write the same, but refrained, because in fact this
brings more questions than it answers:

  1. Who has verified vendor claims before copying them? The one quoted
 by Alexander hasn't even been adapted to our viewpoint.
  2. What comes on these PC-s? Vendor-specific GNU/Linux distributions?

It seemed to be a normal OpenSUSE installation (you can choose between a few
distros, that's nice).



Thank you Alexander




Alex




--
Philippe Cloutier
http://www.philippecloutier.com



Re: Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-27 Thread Alexander Neundorf
On Samstag, 25. Januar 2020 15:11:36 CET Philippe Cloutier wrote:
> Le 2020-01-25 à 02:47, Alexander Neundorf a écrit :
> > On Donnerstag, 23. Januar 2020 15:42:15 CET Niccolò Venerandi wrote:
> >> Hi!
> >> I'm working on adding a kde.org/hardware webpage. You can see screenshot
> >> here: https://phabricator.kde.org/D26711. What do you think? ~Niccolò
> >> Venerandi
> > 
> > Regarding Tuxedo: I bought one 5 years ago or so, and it is a good
> > machine.
> > But "They provide you with self-programmed driver packages, support,
> > installation scripts and everything around our hardware, so that every
> > hardware component really works. "
> > At least back then, this was not the case, no custom drivers, the
> > fingerprint scanner on the laptop does not work.
> 
> Did it work on (say) Microsoft Windows?

I don't know.
 
> In any case, this claim comes straight from Tuxedo's website.
> 
> > And maybe "They provide custom" instead of "They provide you with self-
> > programmed" ?
> 
> I was going to write the same, but refrained, because in fact this
> brings more questions than it answers:
> 
>  1. Who has verified vendor claims before copying them? The one quoted
> by Alexander hasn't even been adapted to our viewpoint.
>  2. What comes on these PC-s? Vendor-specific GNU/Linux distributions?

It seemed to be a normal OpenSUSE installation (you can choose between a few 
distros, that's nice).

Alex





Re: Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-25 Thread Johan Ouwerkerk
On Sat, Jan 25, 2020 at 3:11 PM Philippe Cloutier  wrote:
> I was going to write the same, but refrained, because in fact this brings 
> more questions than it answers:
>
> Who has verified vendor claims before copying them? The one quoted by 
> Alexander hasn't even been adapted to our viewpoint.
> What comes on these PC-s? Vendor-specific GNU/Linux distributions?
> Do we have a process to prevent this page from going outdated? At least items 
> #1, #3 and #5 are presented in a highly time-sensitive way. Without frequent 
> review, this will quickly reflect poorly not just on KDE, but on vendors.
>
> And how do you plan to integrate that page in kde.org?
>

Well the overriding question here is how do we position the content.
Is this hardware endorsed by KDE or is this a shout out to these
companies that ship things on which you should be able to run KDE
happily without hassle.

I think the first approach is doomed to obsolescence and
misinterpretation of what "endorsed" means in terms of day to day
issues. E.g.: all well and good to have a laptop with high end
graphics, but these days that typically means Nvidia which is right
pain in the neck and unlikely to hit the "just works" sweet spot.

On the other hand, Nate is right: closing the loop matters. For that
matter, it's not just newbies who would benefit: I can see myself
browsing that page when buying new hardware. :)

So I would personally prefer this page being rewritten as a series of
"shout outs" to companies who are doing good or at least better than
average, highlighting why we think they are a good outfit to do
business with but ignoring their pet product of the quarter entirely.
Also, if this is going to be a kde.org page then maybe we want to cut
out the textual smilies :)

Regards,

- Johan


Tuxedo and reliability (Re: New kde.org/hardware webpage)

2020-01-25 Thread Philippe Cloutier

Le 2020-01-25 à 02:47, Alexander Neundorf a écrit :

On Donnerstag, 23. Januar 2020 15:42:15 CET Niccolò Venerandi wrote:

Hi!
I'm working on adding a kde.org/hardware webpage. You can see screenshot
here: https://phabricator.kde.org/D26711. What do you think? ~Niccolò
Venerandi

Regarding Tuxedo: I bought one 5 years ago or so, and it is a good machine.
But "They provide you with self-programmed driver packages, support,
installation scripts and everything around our hardware, so that every
hardware component really works. "
At least back then, this was not the case, no custom drivers, the fingerprint
scanner on the laptop does not work.



Did it work on (say) Microsoft Windows?

In any case, this claim comes straight from Tuxedo's website.



And maybe "They provide custom" instead of "They provide you with self-
programmed" ?



I was going to write the same, but refrained, because in fact this 
brings more questions than it answers:


1. Who has verified vendor claims before copying them? The one quoted
   by Alexander hasn't even been adapted to our viewpoint.
2. What comes on these PC-s? Vendor-specific GNU/Linux distributions?
3. Do we have a process to prevent this page from going outdated? At
   least items #1, #3 and #5 are presented in a highly time-sensitive
   way. Without frequent review, this will quickly reflect poorly not
   just on KDE, but on vendors.

And how do you plan to integrate that page in kde.org?




Alex





--
Philippe Cloutier
http://www.philippecloutier.com