[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
@Kai-Chuan, per requested by you, we picked up a XPS 17, the touch pad works well under Ubuntu 22.04. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+attachment/5645064/+files/dmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
The actual firmware get from the machine is 0x07 0x01. How do you identify it is the latest one. The mail that user send to Dell will contain HW info? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
Got the service tag and checked the firmware is the latest one. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
I sent them to that email address you posted above. (I am not sure what are the possible implications and risks if I post it here) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
Unfortunately, the touchpad firmware was not web post. Could share the system's service tag? I know it's sensitive but could send to: client.linux.issue.escalat...@dell.com -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
reply #10, The user reported the issue is ELAN, and according to the page, https://learn.microsoft.com/en-us/windows-hardware/design/component- guidelines/windows-precision-touchpad-required-hid-descriptors, the version number should be two bytes. Is it 0x01, 0x0c? If so, can you guide the user to upgrade the touchpad firmware under Ubuntu? Thanks, -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
For XPS 9720, there are 2 tp vendors of touchpad: Elan fw version: 0C Synaptics fw version: PR3508224 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
Here it is: sudo i2ctransfer -f -y 2 w2@0x2c 0x20 0x00 r26 [sudo] password for florin: 0x1e 0x00 0x00 0x01 0x99 0x02 0x21 0x00 0x24 0x00 0x40 0x00 0x25 0x00 0x17 0x00 0x22 0x00 0x23 0x00 0xcb 0x06 0x7e 0xce 0x07 0x01 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
Checked the input devices list, the touchpad is on i2c bus 2. Please use the command to dump the firmware version: $ sudo i2ctransfer -f -y 2 w2@0x2c 0x20 0x00 r26 I'll ask Dell what is the latest firmware version for your machine. Thanks, -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
Here it is: I: Bus=0019 Vendor= Product=0005 Version= N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0 U: Uniq= H: Handlers=event0 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor= Product=0001 Version= N: Name="Power Button" P: Phys=PNP0C0C/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=10 0 I: Bus=0019 Vendor= Product=0003 Version= N: Name="Sleep Button" P: Phys=PNP0C0E/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input2 U: Uniq= H: Handlers=kbd event2 B: PROP=0 B: EV=3 B: KEY=4000 0 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab41 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input3 U: Uniq= H: Handlers=sysrq kbd event3 leds B: PROP=0 B: EV=120013 B: KEY=1100f02902000 8380307cf910f001 fedfffef fffe B: MSC=10 B: LED=7 I: Bus=0019 Vendor= Product= Version= N: Name="Intel HID events" P: Phys= S: Sysfs=/devices/platform/INTC1070:00/input/input11 U: Uniq= H: Handlers=rfkill kbd event9 B: PROP=0 B: EV=13 B: KEY=810003 504000 1e29400020 0 B: MSC=10 I: Bus=0019 Vendor= Product= Version= N: Name="Intel HID 5 button array" P: Phys= S: Sysfs=/devices/platform/INTC1070:00/input/input12 U: Uniq= H: Handlers=kbd event10 B: PROP=0 B: EV=13 B: KEY=2 0 0 0 0 1 0 201c 0 B: MSC=10 I: Bus=0018 Vendor=04f3 Product=2a15 Version=0100 N: Name="ELAN2097:00 04F3:2A15" P: Phys=i2c-ELAN2097:00 S: Sysfs=/devices/pci:00/:00:15.0/i2c_designware.0/i2c-1/i2c-ELAN2097:00/0018:04F3:2A15.0001/input/input13 U: Uniq= H: Handlers=mouse0 event4 B: PROP=2 B: EV=1b B: KEY=400 0 0 0 0 0 B: ABS=32738003 B: MSC=20 I: Bus=0018 Vendor=04f3 Product=2a15 Version=0100 N: Name="ELAN2097:00 04F3:2A15 UNKNOWN" P: Phys=i2c-ELAN2097:00 S: Sysfs=/devices/pci:00/:00:15.0/i2c_designware.0/i2c-1/i2c-ELAN2097:00/0018:04F3:2A15.0001/input/input14 U: Uniq= H: Handlers=event5 B: PROP=0 B: EV=9 B: ABS=100 I: Bus=0018 Vendor=04f3 Product=2a15 Version=0100 N: Name="ELAN2097:00 04F3:2A15 UNKNOWN" P: Phys=i2c-ELAN2097:00 S: Sysfs=/devices/pci:00/:00:15.0/i2c_designware.0/i2c-1/i2c-ELAN2097:00/0018:04F3:2A15.0001/input/input15 U: Uniq= H: Handlers=event6 B: PROP=0 B: EV=11 I: Bus=0019 Vendor= Product= Version= N: Name="Dell Privacy Driver" P: Phys= S: Sysfs=/devices/platform/PNP0C14:02/wmi_bus/wmi_bus-PNP0C14:02/6932965F-1671-4CEB-B988-D3AB0A901919/input/input17 U: Uniq= H: Handlers=kbd event7 B: PROP=0 B: EV=33 B: KEY=101 0 0 0 B: MSC=10 B: SW=200 I: Bus=0003 Vendor=0c45 Product=6732 Version=1461 N: Name="Integrated_Webcam_HD: Integrate" P: Phys=usb-:00:14.0-6/button S: Sysfs=/devices/pci:00/:00:14.0/usb1/1-6/1-6:1.0/input/input18 U: Uniq= H: Handlers=kbd event8 B: PROP=0 B: EV=3 B: KEY=10 0 0 0 I: Bus=0019 Vendor= Product= Version= N: Name="Dell WMI hotkeys" P: Phys= S: Sysfs=/devices/platform/PNP0C14:02/wmi_bus/wmi_bus-PNP0C14:02/9DBB5994-A997-11DA-B012-B622A1EF5492/input/input19 U: Uniq= H: Handlers=rfkill kbd event11 B: PROP=0 B: EV=13 B: KEY=8000 0 0 1500b0c00 40020030 e 0 B: MSC=10 I: Bus=0003 Vendor=0c45 Product=6732 Version=1461 N: Name="Integrated_Webcam_HD: Integrate" P: Phys=usb-:00:14.0-6/button S: Sysfs=/devices/pci:00/:00:14.0/usb1/1-6/1-6:1.2/input/input20 U: Uniq= H: Handlers=kbd event12 B: PROP=0 B: EV=3 B: KEY=10 0 0 0 I: Bus=0018 Vendor=06cb Product=ce7e Version=0100 N: Name="VEN_06CB:00 06CB:CE7E Mouse" P: Phys=i2c-VEN_06CB:00 S: Sysfs=/devices/pci:00/:00:15.1/i2c_designware.1/i2c-2/i2c-VEN_06CB:00/0018:06CB:CE7E.0002/input/input21 U: Uniq= H: Handlers=mouse1 event13 B: PROP=0 B: EV=17 B: KEY=3 0 0 0 0 B: REL=3 B: MSC=10 I: Bus=0018 Vendor=06cb Product=ce7e Version=0100 N: Name="VEN_06CB:00 06CB:CE7E Touchpad" P: Phys=i2c-VEN_06CB:00 S: Sysfs=/devices/pci:00/:00:15.1/i2c_designware.1/i2c-2/i2c-VEN_06CB:00/0018:06CB:CE7E.0002/input/input22 U: Uniq= H: Handlers=mouse2 event14 B: PROP=5 B: EV=1b B: KEY=e520 1 0 0 0 0 B: ABS=2e08003 B: MSC=20 I: Bus= Vendor= Product= Version= N: Name="HDA NVidia HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci:00/:00:01.0/:01:00.1/sound/card0/input24 U: Uniq= H: Handlers=event15 B: PROP=0 B: EV=21 B: SW=140 I: Bus= Vendor= Product= Version= N: Name="HDA NVidia HDMI/DP,pcm=7" P: Phys=ALSA S: Sysfs=/devices/pci:00/:00:01.0/:01:00.1/sound/card0/input25 U: Uniq= H: Handlers=event16 B: PROP=0 B: EV=21 B: SW=140 I: Bus= Vendor= Product= Version= N: Name="HDA NVidia HDMI/DP,pcm=8" P: Phys=ALSA S:
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
could you dump /proc/bus/input/devices? let me check why it doesn't work on your machine. Thanks, -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
I tried running it and get an error. Tried both with Sudo and without (had "sudo apt install i2c-tools" before). florin@florin-XPS-17-9720:~/Downloads$ sh ./get-tp-fw-ver.sh ./get-tp-fw-ver.sh: 22: Bad substitution -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
Can you get the touchpad firmware version by the script? P.S. please install i2c-tools before running it. Thanks. ** Attachment added: "get-tp-fw-ver.sh" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+attachment/5635273/+files/get-tp-fw-ver.sh -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: Confirmed Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS
In the past I have had multiple problems with the touchpad on the old laptops (Toshiba) and hoped these will disappear with a new one, but some seem to still be here. I am willing to do some deep debugging if someone shows me step by step (I am a simple user) how to do it. Or even allow someone to connect remotely if needed, but I really wish Linux & Ubuntu have a 100% reliable touchpad function. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status in linux package in Ubuntu: New Bug description: I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I could see is the touchpad sensitivity. Sometimes, randomly, the upper part of the touchpad is the only one working, most of its surface does not work. If the movement starts in the working area, then you can use the whole touchpad until you lift the finger. After a while it seems to recover by itself. My feeling is that this is somehow related to the sensitivity of the touchpad (some instability) or related to the system that disables the touchpad while writing (again, some buggy detection). While writing this text I experienced the bug twice, for instance, intermittently. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-23-generic 5.19.0-23.24 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: florin 1581 F pipewire florin 1584 F wireplumber /dev/snd/controlC0: florin 1584 F wireplumber /dev/snd/seq:florin 1581 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 22 17:25:52 2022 InstallationDate: Installed on 2022-10-24 (29 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) MachineType: Dell Inc. XPS 17 9720 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-23-generic N/A linux-backports-modules-5.19.0-23-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 1.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.11.0 dmi.board.name: 0KNF8J dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF: dmi.product.family: XPS dmi.product.name: XPS 17 9720 dmi.product.sku: 0AFF dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
