Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
William, You have too much going. You could send it to me IF it is NOT an image. If you have the .fdb file or backup or CEDCOM, I would take a peek. Don't send the file back to the group, send it privately Tim Rosenlof William H. Boswell wrote: I dump the recycle bin on a regular basis. I do have one backup from this morning that is after the first crash, but before the major one that deleted an image file and then wouldn't stay open without crashing. I did an import of a GEDCOM file, but decided I didn't want to redo everything I've accomplished since the beginning of this month. Instead I let the program verify and check things, then had it remove all linked images. I'll deal with the images later since they seem to be the source of the crashes. It only crashes in the media area of the program. The images should be relinked anyway because I was finding that unlinking and relinking took longer since there were a lot of duplicates. The one part I'm going to hate the most is relinking all of the source images because many are numbered as generated by Ancestry.com. I do have a report of all images and who they are attached to. It's the very least that FTM2010 could accomplish, but not as complete as I prefer (to include notes). I could send you the zipped backup. It has all of the image links to external files so you might have a problem with that, or do you just need the FDB file? -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Dennis M. Kowallek Sent: Saturday, September 12, 2009 6:35 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted On Sat, 12 Sep 2009 18:10:14 -0400, William H. Boswell whbosw...@gmail.com wrote: I deleted all the data files (except the backups) and removed it from my hard drive. If they are still in your recycle bin, you could restore the bad file and send it to me. I'm going to import a GEDCOM and hope the image links don't transfer. Customize the import and tell Legacy not to import the OBJE tag. *** I would still advise deleting your *.usr files. This will eliminate one potential problem cause. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
Are you getting any error messages? Thanks for using Legacy. Sherry Customer Support Millennia Corporation mailto:supp...@legacyfamilytree.com supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of William H. Boswell Sent: Saturday, September 12, 2009 9:16 AM To: Legacy Family Tree List Subject: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Legacy may be going the way FTM is--gone. I was trying to relink an image and it crashed deleting my original image file. When I try to go back in and continue where I left off, it crashes again. I'm not bothering with this anymore. It's too much work and if I can't get past the crashes I'm just wasting my time. Fed up with genealogy programs. Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
That's all I'm getting is error messages then it closes. I managed to save one before it closed: Error opening Picture Information work file. Error 3024: Could not find file 'e:\Temp\LG~0.dbm'. Would you like to TRY IT AGAIN? There was also a file with a DBM extension that was saved in the folder where it deleted the image file, but when I went to locate it again it was gone. All of my exhibits are set at read only so why is Legacy deleting them? This is a similar problem I had with FTM 2008. I wonder what else got deleted. I removed the Legacy program from my computer and may try reinstalling it again later. I do have several backups from yesterday and one from today (overwritten a few times because I stopped adding time to the backup--my mistake now), but I've spent nearly six hours today fixing the images and don't want to use a possibly corrupt backup. I think because the images were all attached in the GEDCOM from TMG to Legacy, this might have caused the problem. Because there's way too much work involved in cleaning up this file, it would be better to import a new GEDCOM without image links since I have to do the relinking thing over anyway. Unfortunately, it also means everything I have changed in the lists will also have to be redone. Bill Boswell -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Sherry/Support Sent: Saturday, September 12, 2009 12:30 PM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Are you getting any error messages? Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of William H. Boswell Sent: Saturday, September 12, 2009 9:16 AM To: Legacy Family Tree List Subject: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Legacy may be going the way FTM is--gone. I was trying to relink an image and it crashed deleting my original image file. When I try to go back in and continue where I left off, it crashes again. I'm not bothering with this anymore. It's too much work and if I can't get past the crashes I'm just wasting my time. Fed up with genealogy programs. Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
William: Have you tried opening that picture file in an imaging program such as Gimp or Irfanview? If Legacy craps out on that file and FTM did on the same file I would be tempted to think that the error may actually be in that picture file and not with Legacy at allespecially since Legacy does not incorporate picture files into itself the way FTM. does. Legacy merely stores pointers to files...not the files themselves. Your data should be finelegacy saves data on the fly not just at exit. To make sure of that I would go into legacy and run a check/repair file twice. If you want to verify that the data has been saved, check for the last name entered in your index listI'll bet it's there.Please come back to us with the results...There are a lot of talented people on this list...We'll help you get it sorted. Kathy At 12:15 PM 12/09/2009, you wrote: Legacy may be going the way FTM is--gone. I was trying to relink an image and it crashed deleting my original image file. When I try to go back in and continue where I left off, it crashes again. I'm not bothering with this anymore. It's too much work and if I can't get past the crashes I'm just wasting my time. Fed up with genealogy programs. Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
With Legacy closed, go to the Legacy folder on your hard drive. Delete the Legacy3.dbm file. In each folder where you have stored your pictures that are linked to the Legacy file, you'll find a PicList.dbm file. Those need to be deleted also. Then reinstall the latest build of Legacy. Make sure that you have all other programs shut down and your anti-virus software disabled. If that doesn't help, contact us at supp...@legacyfamilytree.com and we'll work with you on solving this. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of William H. Boswell Sent: Saturday, September 12, 2009 9:57 AM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted That's all I'm getting is error messages then it closes. I managed to save one before it closed: Error opening Picture Information work file. Error 3024: Could not find file 'e:\Temp\LG~0.dbm'. Would you like to TRY IT AGAIN? There was also a file with a DBM extension that was saved in the folder where it deleted the image file, but when I went to locate it again it was gone. All of my exhibits are set at read only so why is Legacy deleting them? This is a similar problem I had with FTM 2008. I wonder what else got deleted. I removed the Legacy program from my computer and may try reinstalling it again later. I do have several backups from yesterday and one from today (overwritten a few times because I stopped adding time to the backup--my mistake now), but I've spent nearly six hours today fixing the images and don't want to use a possibly corrupt backup. I think because the images were all attached in the GEDCOM from TMG to Legacy, this might have caused the problem. Because there's way too much work involved in cleaning up this file, it would be better to import a new GEDCOM without image links since I have to do the relinking thing over anyway. Unfortunately, it also means everything I have changed in the lists will also have to be redone. Bill Boswell -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Sherry/Support Sent: Saturday, September 12, 2009 12:30 PM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Are you getting any error messages? Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of William H. Boswell Sent: Saturday, September 12, 2009 9:16 AM To: Legacy Family Tree List Subject: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Legacy may be going the way FTM is--gone. I was trying to relink an image and it crashed deleting my original image file. When I try to go back in and continue where I left off, it crashes again. I'm not bothering with this anymore. It's too much work and if I can't get past the crashes I'm just wasting my time. Fed up with genealogy programs. Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
Bill, I have over 10,000 images linked to events and persons in my Legacy database and in over 5 years Legacy has only crashed once, and that was several years ago. There are tools available from third parties such as LTools which can help you batch process many records. You might want to contact Dennis at LTools directly if you have some very specific tasks. $50 saved me from entering and linking over 3000 items (which probably would have taken a month to do if I had to key it) When you get an error message, jot down the # and refer to the Legacy support page online. You should probably get your computer checked out, it probably needs some upgrading. (and a side notewhy was Legacy trying to look for your image in a E: drive ? (which is usually a disk drive) Your data (images) should be stored on the same drive as Legacy if possible, and always on a hard drive and not a disk drive. Sounds like you have a conflict with some other program that is trying to control/manage your images. I hope things work out for you. Jay From: William H. Boswell Sent: Saturday, September 12, 2009 9:57 AM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted That's all I'm getting is error messages then it closes. I managed to save one before it closed: Error opening Picture Information work file. Error 3024: Could not find file 'e:\Temp\LG~0.dbm'. Would you like to TRY IT AGAIN? There was also a file with a DBM extension that was saved in the folder where it deleted the image file, but when I went to locate it again it was gone. All of my exhibits are set at read only so why is Legacy deleting them? This is a similar problem I had with FTM 2008. I wonder what else got deleted. I removed the Legacy program from my computer and may try reinstalling it again later. I do have several backups from yesterday and one from today (overwritten a few times because I stopped adding time to the backup--my mistake now), but I've spent nearly six hours today fixing the images and don't want to use a possibly corrupt backup. I think because the images were all attached in the GEDCOM from TMG to Legacy, this might have caused the problem. Because there's way too much work involved in cleaning up this file, it would be better to import a new GEDCOM without image links since I have to do the relinking thing over anyway. Unfortunately, it also means everything I have changed in the lists will also have to be redone. Bill Boswell -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Sherry/Support Sent: Saturday, September 12, 2009 12:30 PM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Are you getting any error messages? Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of William H. Boswell Sent: Saturday, September 12, 2009 9:16 AM To: Legacy Family Tree List Subject: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Legacy may be going the way FTM is--gone. I was trying to relink an image and it crashed deleting my original image file. When I try to go back in and continue where I left off, it crashes again. I'm not bothering with this anymore. It's too much work and if I can't get past the crashes I'm just wasting my time. Fed up with genealogy programs. Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
It's not the image. I can view it just fine in Photoshop or Windows Explorer. The problem with FTM 2009/2010 was that it couldn't handle images without crashing not just this one image. Apparently, Legacy can't either. I'm seriously considering just keeping the images outside of Legacy including the source images which is going to be a problem. I don't think these genealogy programs can handle a large number of images. I use external images anyway and have for several years. I've never embedded images because they are useless outside of the software. Legacy did not save any of the information I did this morning as far as photos so no it doesn't save on the fly. In other areas perhaps as I expected, but everything I did related to photos this morning (about 5 hours worth) is gone. I'm not even going to bother with restoring any backups from this morning or last night because they're probably corrupt too. I did run the check/repair things as well and they didn't do anything. It still crashed as soon as I opened it. -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Kathy Shiell-Stokes Sent: Saturday, September 12, 2009 1:08 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted William: Have you tried opening that picture file in an imaging program such as Gimp or Irfanview? If Legacy craps out on that file and FTM did on the same file I would be tempted to think that the error may actually be in that picture file and not with Legacy at allespecially since Legacy does not incorporate picture files into itself the way FTM. does. Legacy merely stores pointers to files...not the files themselves. Your data should be finelegacy saves data on the fly not just at exit. To make sure of that I would go into legacy and run a check/repair file twice. If you want to verify that the data has been saved, check for the last name entered in your index listI'll bet it's there.Please come back to us with the results...There are a lot of talented people on this list...We'll help you get it sorted. Kathy At 12:15 PM 12/09/2009, you wrote: Legacy may be going the way FTM is--gone. I was trying to relink an image and it crashed deleting my original image file. When I try to go back in and continue where I left off, it crashes again. I'm not bothering with this anymore. It's too much work and if I can't get past the crashes I'm just wasting my time. Fed up with genealogy programs. Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
On Sat, 12 Sep 2009 13:37:38 -0400, William H. Boswell whbosw...@gmail.com wrote: I don't think these genealogy programs can handle a large number of images. I use external images anyway and have for several years. I've never embedded images because they are useless outside of the software. The images in Legacy are not embedded. Legacy just stores the name of the image file. Legacy did not save any of the information I did this morning as far as photos so no it doesn't save on the fly. Legacy's underlying file is a Jet database. When you do something in Legacy and click OK it gets saved immediately. If Legacy crashes 5 minutes later your change is still there. but everything I did related to photos this morning (about 5 hours worth) is gone. I suspect you are looking at the wrong file. Make sure you are opening the correct file. If Legacy crashes at startup, go to your Legacy program folder and delete the *.usr files. Then try restarting Legacy. Feel free to send me your *.fdb file and I will try to open it. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
The images are all located on an external hard drive. I don't know why it was looking in the E Drive except that most of my programs use the E Drive for temporary file storage because there is nothing there. It's a very small drive. I don't put any data on the C Drive because I don't keep data there for a very good reason. I do system restores or reformats at least once a year to get rid of all the junk that Microsoft Windows Updates puts there. If I forget that I have data files on the C Drive then it will be gone unless I remember to do a backup. My computer is about six years old and if I could afford to upgrade or buy a new one I would. I wish I could get rid of this piece of junk (Sony--I'll never buy another one). It probably can't be upgraded anyway. They'll say I need a new one just to make a fast buck. I do need a faster computer though. I guess you could say that my system is not the typical system where people just pile years worth of junk on it and leave it there. Data is backed up the beginning of the year for the previous year then cleaned out. If I have to change my routine because of a piece of software then I'll change the software especially one that deletes my files. FTM2008 did that with all of my media files and I immediately trashed it. Software should not dictate where I choose to put my data files that's why I have two separate data drives--both external and one is never connected when my internet connection is live. It's an archive drive and I don't put a lot of trust in my Norton software because it has missed things before. The only software problems I have are with programs that use external programs such as Net Framework which conflicts with everything else that uses it. FTM 2008-2010 uses it and I've noticed that some Adobe software uses it too. The only thing I can think of, and discovered, that some older programs use older versions of Framework that conflict with the newer versions. I downloaded LTools the other day, but still haven't installed it. I'm going to do a new GEDCOM import into Legacy and just work with the data for now. I'll deal with the images later or might look for something that can handle them better. I think I saw something on the Legacy website that works with media files. -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Jay at 1Familytree.com Sent: Saturday, September 12, 2009 1:16 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Bill, I have over 10,000 images linked to events and persons in my Legacy database and in over 5 years Legacy has only crashed once, and that was several years ago. There are tools available from third parties such as LTools which can help you batch process many records. You might want to contact Dennis at LTools directly if you have some very specific tasks. $50 saved me from entering and linking over 3000 items (which probably would have taken a month to do if I had to key it) When you get an error message, jot down the # and refer to the Legacy support page online. You should probably get your computer checked out, it probably needs some upgrading. (and a side notewhy was Legacy trying to look for your image in a E: drive ? (which is usually a disk drive) Your data (images) should be stored on the same drive as Legacy if possible, and always on a hard drive and not a disk drive. Sounds like you have a conflict with some other program that is trying to control/manage your images. I hope things work out for you. Jay From: William H. Boswell Sent: Saturday, September 12, 2009 9:57 AM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted That's all I'm getting is error messages then it closes. I managed to save one before it closed: Error opening Picture Information work file. Error 3024: Could not find file 'e:\Temp\LG~0.dbm'. Would you like to TRY IT AGAIN? There was also a file with a DBM extension that was saved in the folder where it deleted the image file, but when I went to locate it again it was gone. All of my exhibits are set at read only so why is Legacy deleting them? This is a similar problem I had with FTM 2008. I wonder what else got deleted. I removed the Legacy program from my computer and may try reinstalling it again later. I do have several backups from yesterday and one from today (overwritten a few times because I stopped adding time to the backup--my mistake now), but I've spent nearly six hours today fixing the images and don't want to use a possibly corrupt backup. I think because the images were all attached in the GEDCOM from TMG to Legacy, this might have caused the problem. Because there's way too much work involved in cleaning up this file, it would be better to import a new GEDCOM without
RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
I deleted all the data files (except the backups) and removed it from my hard drive. Then I decided to just restore my system from about a week ago and start over from scratch. I'm going to import a GEDCOM and hope the image links don't transfer. I'd prefer to just relink them myself. I think the problem might have started when I used The Master Genealogist to import my FTM2009 file which reads FTM files without going the GEDCOM route. I wish other software would do the same because GEDCOMs cut off a lot of text in long sentences. From FTM I exported another GEDCOM for Legacy to read. I don't trust using any previous backups since there might be corruption problems in them as well. I think some junk must have been included in the file that caused Legacy to go crazy. I'm not doing it that way this time, but because FTM2009 has it's own issues I'm afraid I'm going to be stuck using it if Legacy decides to keep crashing. FTM2009/2010 will not give you a reasonable option for exporting your entire file to a format other than it's own which is why it is so limited. I also understand that Legacy does not embed images. I do not embed my images and never have. They are all external and always have been. However, they are all in custom folders under one main folder. Source images are not mixed with photos of people or tombstones. All these genealogy programs want to put everything in one place so you have to sift through thousands of images. There was only one file as far as opening the wrong file so that isn't an option. The information was gone, but it was only the photo information (transcriptions, date of photo, etc.) which was very time consuming to enter because I had to use Microsoft Access and FTM2009 to get the information from--until FTM started acting funny and I knew I had to close it or it would reboot my system. I'm used to it's peculiarities now and know when it's going to crash and reboot. -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Dennis M. Kowallek Sent: Saturday, September 12, 2009 3:08 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted On Sat, 12 Sep 2009 13:37:38 -0400, William H. Boswell whbosw...@gmail.com wrote: I don't think these genealogy programs can handle a large number of images. I use external images anyway and have for several years. I've never embedded images because they are useless outside of the software. The images in Legacy are not embedded. Legacy just stores the name of the image file. Legacy did not save any of the information I did this morning as far as photos so no it doesn't save on the fly. Legacy's underlying file is a Jet database. When you do something in Legacy and click OK it gets saved immediately. If Legacy crashes 5 minutes later your change is still there. but everything I did related to photos this morning (about 5 hours worth) is gone. I suspect you are looking at the wrong file. Make sure you are opening the correct file. If Legacy crashes at startup, go to your Legacy program folder and delete the *.usr files. Then try restarting Legacy. Feel free to send me your *.fdb file and I will try to open it. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
On Sat, 12 Sep 2009 18:10:14 -0400, William H. Boswell whbosw...@gmail.com wrote: I deleted all the data files (except the backups) and removed it from my hard drive. If they are still in your recycle bin, you could restore the bad file and send it to me. I'm going to import a GEDCOM and hope the image links don't transfer. Customize the import and tell Legacy not to import the OBJE tag. *** I would still advise deleting your *.usr files. This will eliminate one potential problem cause. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
I dump the recycle bin on a regular basis. I do have one backup from this morning that is after the first crash, but before the major one that deleted an image file and then wouldn't stay open without crashing. I did an import of a GEDCOM file, but decided I didn't want to redo everything I've accomplished since the beginning of this month. Instead I let the program verify and check things, then had it remove all linked images. I'll deal with the images later since they seem to be the source of the crashes. It only crashes in the media area of the program. The images should be relinked anyway because I was finding that unlinking and relinking took longer since there were a lot of duplicates. The one part I'm going to hate the most is relinking all of the source images because many are numbered as generated by Ancestry.com. I do have a report of all images and who they are attached to. It's the very least that FTM2010 could accomplish, but not as complete as I prefer (to include notes). I could send you the zipped backup. It has all of the image links to external files so you might have a problem with that, or do you just need the FDB file? -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Dennis M. Kowallek Sent: Saturday, September 12, 2009 6:35 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted On Sat, 12 Sep 2009 18:10:14 -0400, William H. Boswell whbosw...@gmail.com wrote: I deleted all the data files (except the backups) and removed it from my hard drive. If they are still in your recycle bin, you could restore the bad file and send it to me. I'm going to import a GEDCOM and hope the image links don't transfer. Customize the import and tell Legacy not to import the OBJE tag. *** I would still advise deleting your *.usr files. This will eliminate one potential problem cause. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted
On Sat, 12 Sep 2009 19:11:18 -0400, William H. Boswell whbosw...@gmail.com wrote: I do have one backup from this morning that is after the first crash, but before the major one that deleted an image file and then wouldn't stay open without crashing. No thanks, I wanted to look at the one that kept Legacy crashing. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
