Re: [pfSense] Diagnosing System lag

[Ryan Coleman]

I’m changing my approach… I have had pings going for hours internally and 
externally and it’s probably a dying WAP.
I’ll know more in a few days.

The biggest issue I have is the site is over 90 minutes away so going and 
testing things doesn’t always mean anything it might not repeat the symptom for 
a few hours and by that point I could be home already. :-\

That said… if it’s the WAP that’s dying they’re getting replaced next weekend 
and the switch is going to be replaced as well with a pre-programmed one.


> On Oct 24, 2016, at 8:24 AM, Eero Volotinen  wrote:
> 
> How about trying another hardware?
> 
> it's cheap nowadays..
> 
> Eero
> 
> 2016-10-22 20:40 GMT+03:00 Ryan Coleman :
> 
>> My NetGate APU installation hangs, seemingly randomly… and has for most of
>> the two years since purchase and installation.
>> 
>> How might I diagnose these issues?
>> 
>>> --- 10.20.0.1 ping statistics ---
>>> 296 packets transmitted, 271 packets received, 8.4% packet loss
>>> round-trip min/avg/max/stddev = 1.274/9254.705/48807.578/16024.851 ms
>> 
>> Many of the lost packets easily came in late. 48 seconds for pings? The
>> network seems to be fine - rebooting switches does not effect the issue. It
>> will resolve itself after 3-4 minutes but our radio in the bar is fed over
>> the net so it gets frustrating at times.
>> 
>> Thanks!
>> ___
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>> https://lists.pfsense.org/mailman/listinfo/list
>> Support the project with Gold! https://pfsense.org/gold
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Re: [pfSense] Diagnosing System lag

[Ryan Coleman]

Typo.


> On Oct 24, 2016, at 7:09 AM, Vick Khera  wrote:
> 
> On Sun, Oct 23, 2016 at 1:38 PM, Ryan Coleman  wrote:
>> Why? 57,265 pings sent. 57,625 pings received.
> 
> If you get more pings than you send, someone thinks they're you. Find
> out who is sharing the IP and fix that.
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Re: [pfSense] Diagnosing System lag

[Vick Khera]

On Sun, Oct 23, 2016 at 1:38 PM, Ryan Coleman  wrote:
> Why? 57,265 pings sent. 57,625 pings received.

If you get more pings than you send, someone thinks they're you. Find
out who is sharing the IP and fix that.
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Re: [pfSense] Diagnosing System lag

[Ryan Coleman]

I’ve been pinging the external IP for the last 16 hours and I think it’s likely 
one of two things:

1) Switch failure
2) NetGate Port failure. 

Why? 57,265 pings sent. 57,625 pings received.

I’ll know more next week when I swap out the switch. If the port failed I can 
double up ports and VLANs and make the failover we have for the time being in 
the DSL and Cable work.



> On Oct 23, 2016, at 9:20 AM, Vick Khera  wrote:
> 
> You get that same lag from all devices?
> 
> I agree you should investigate the wires and switches. Try wiring your
> computer directly to the LAN port on the APU and see if you get any
> delays.
> 
> On Sat, Oct 22, 2016 at 2:41 PM, Ryan Coleman  wrote:
>> I had in the past.. but I’ll admit right now… I’m not in the spot to check. 
>> I will do when I get home tonight (I live 90 miles from this customer)
>> 
>> 
>>> On Oct 22, 2016, at 1:35 PM, WebDawg  wrote:
>>> 
>>> did you look at the freebsd system logs?
>>> 
>>> On Sat, Oct 22, 2016 at 1:32 PM, Ryan Coleman  wrote:
 Because I blamed it on the local phone company. :)
 
 Ping time, as you can see in the quoted text, hits up to 48 seconds. I 
 cannot get it to reply and I am not seeing anything in the logs.
 
 It’s not the switch - rebooting does not resolve. Switching ports is not 
 viable for testing at the time of the issue because of VLANs.
 
 I honestly suspect it’s the firewall hardware failing more than anything 
 else.
 
 —
 Ryan
 
 
> On Oct 22, 2016, at 1:06 PM, WebDawg  wrote:
> 
> Whoa.  2 years?  Why are you just looking at it now?
> 
> Do you have any other ports you could try your lan cables in?  Is
> something else using that IP?
> 
> Why do you say hangs, no web ui access?  No logs?
> 
> I mean it could be anything.
> 
> On Sat, Oct 22, 2016 at 12:40 PM, Ryan Coleman  
> wrote:
>> My NetGate APU installation hangs, seemingly randomly… and has for most 
>> of the two years since purchase and installation.
>> 
>> How might I diagnose these issues?
>> 
>>> --- 10.20.0.1 ping statistics ---
>>> 296 packets transmitted, 271 packets received, 8.4% packet loss
>>> round-trip min/avg/max/stddev = 1.274/9254.705/48807.578/16024.851 ms
>> 
>> Many of the lost packets easily came in late. 48 seconds for pings? The 
>> network seems to be fine - rebooting switches does not effect the issue. 
>> It will resolve itself after 3-4 minutes but our radio in the bar is fed 
>> over the net so it gets frustrating at times.
>> 
>> Thanks!
>> ___
>> pfSense mailing list
>> https://lists.pfsense.org/mailman/listinfo/list
>> Support the project with Gold! https://pfsense.org/gold
> ___
> pfSense mailing list
> https://lists.pfsense.org/mailman/listinfo/list
> Support the project with Gold! https://pfsense.org/gold
 
 ___
 pfSense mailing list
 https://lists.pfsense.org/mailman/listinfo/list
 Support the project with Gold! https://pfsense.org/gold
>>> ___
>>> pfSense mailing list
>>> https://lists.pfsense.org/mailman/listinfo/list
>>> Support the project with Gold! https://pfsense.org/gold
>> 
>> ___
>> pfSense mailing list
>> https://lists.pfsense.org/mailman/listinfo/list
>> Support the project with Gold! https://pfsense.org/gold
> ___
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Re: [pfSense] Diagnosing System lag

[Vick Khera]

You get that same lag from all devices?

I agree you should investigate the wires and switches. Try wiring your
computer directly to the LAN port on the APU and see if you get any
delays.

On Sat, Oct 22, 2016 at 2:41 PM, Ryan Coleman  wrote:
> I had in the past.. but I’ll admit right now… I’m not in the spot to check. I 
> will do when I get home tonight (I live 90 miles from this customer)
>
>
>> On Oct 22, 2016, at 1:35 PM, WebDawg  wrote:
>>
>> did you look at the freebsd system logs?
>>
>> On Sat, Oct 22, 2016 at 1:32 PM, Ryan Coleman  wrote:
>>> Because I blamed it on the local phone company. :)
>>>
>>> Ping time, as you can see in the quoted text, hits up to 48 seconds. I 
>>> cannot get it to reply and I am not seeing anything in the logs.
>>>
>>> It’s not the switch - rebooting does not resolve. Switching ports is not 
>>> viable for testing at the time of the issue because of VLANs.
>>>
>>> I honestly suspect it’s the firewall hardware failing more than anything 
>>> else.
>>>
>>> —
>>> Ryan
>>>
>>>
 On Oct 22, 2016, at 1:06 PM, WebDawg  wrote:

 Whoa.  2 years?  Why are you just looking at it now?

 Do you have any other ports you could try your lan cables in?  Is
 something else using that IP?

 Why do you say hangs, no web ui access?  No logs?

 I mean it could be anything.

 On Sat, Oct 22, 2016 at 12:40 PM, Ryan Coleman  
 wrote:
> My NetGate APU installation hangs, seemingly randomly… and has for most 
> of the two years since purchase and installation.
>
> How might I diagnose these issues?
>
>> --- 10.20.0.1 ping statistics ---
>> 296 packets transmitted, 271 packets received, 8.4% packet loss
>> round-trip min/avg/max/stddev = 1.274/9254.705/48807.578/16024.851 ms
>
> Many of the lost packets easily came in late. 48 seconds for pings? The 
> network seems to be fine - rebooting switches does not effect the issue. 
> It will resolve itself after 3-4 minutes but our radio in the bar is fed 
> over the net so it gets frustrating at times.
>
> Thanks!
> ___
> pfSense mailing list
> https://lists.pfsense.org/mailman/listinfo/list
> Support the project with Gold! https://pfsense.org/gold
 ___
 pfSense mailing list
 https://lists.pfsense.org/mailman/listinfo/list
 Support the project with Gold! https://pfsense.org/gold
>>>
>>> ___
>>> pfSense mailing list
>>> https://lists.pfsense.org/mailman/listinfo/list
>>> Support the project with Gold! https://pfsense.org/gold
>> ___
>> pfSense mailing list
>> https://lists.pfsense.org/mailman/listinfo/list
>> Support the project with Gold! https://pfsense.org/gold
>
> ___
> pfSense mailing list
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> Support the project with Gold! https://pfsense.org/gold
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Re: [pfSense] Diagnosing System lag

[Ryan Coleman]

I had in the past.. but I’ll admit right now… I’m not in the spot to check. I 
will do when I get home tonight (I live 90 miles from this customer)


> On Oct 22, 2016, at 1:35 PM, WebDawg  wrote:
> 
> did you look at the freebsd system logs?
> 
> On Sat, Oct 22, 2016 at 1:32 PM, Ryan Coleman  wrote:
>> Because I blamed it on the local phone company. :)
>> 
>> Ping time, as you can see in the quoted text, hits up to 48 seconds. I 
>> cannot get it to reply and I am not seeing anything in the logs.
>> 
>> It’s not the switch - rebooting does not resolve. Switching ports is not 
>> viable for testing at the time of the issue because of VLANs.
>> 
>> I honestly suspect it’s the firewall hardware failing more than anything 
>> else.
>> 
>> —
>> Ryan
>> 
>> 
>>> On Oct 22, 2016, at 1:06 PM, WebDawg  wrote:
>>> 
>>> Whoa.  2 years?  Why are you just looking at it now?
>>> 
>>> Do you have any other ports you could try your lan cables in?  Is
>>> something else using that IP?
>>> 
>>> Why do you say hangs, no web ui access?  No logs?
>>> 
>>> I mean it could be anything.
>>> 
>>> On Sat, Oct 22, 2016 at 12:40 PM, Ryan Coleman  
>>> wrote:
 My NetGate APU installation hangs, seemingly randomly… and has for most of 
 the two years since purchase and installation.
 
 How might I diagnose these issues?
 
> --- 10.20.0.1 ping statistics ---
> 296 packets transmitted, 271 packets received, 8.4% packet loss
> round-trip min/avg/max/stddev = 1.274/9254.705/48807.578/16024.851 ms
 
 Many of the lost packets easily came in late. 48 seconds for pings? The 
 network seems to be fine - rebooting switches does not effect the issue. 
 It will resolve itself after 3-4 minutes but our radio in the bar is fed 
 over the net so it gets frustrating at times.
 
 Thanks!
 ___
 pfSense mailing list
 https://lists.pfsense.org/mailman/listinfo/list
 Support the project with Gold! https://pfsense.org/gold
>>> ___
>>> pfSense mailing list
>>> https://lists.pfsense.org/mailman/listinfo/list
>>> Support the project with Gold! https://pfsense.org/gold
>> 
>> ___
>> pfSense mailing list
>> https://lists.pfsense.org/mailman/listinfo/list
>> Support the project with Gold! https://pfsense.org/gold
> ___
> pfSense mailing list
> https://lists.pfsense.org/mailman/listinfo/list
> Support the project with Gold! https://pfsense.org/gold

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Re: [pfSense] Diagnosing System lag

[WebDawg]

did you look at the freebsd system logs?

On Sat, Oct 22, 2016 at 1:32 PM, Ryan Coleman  wrote:
> Because I blamed it on the local phone company. :)
>
> Ping time, as you can see in the quoted text, hits up to 48 seconds. I cannot 
> get it to reply and I am not seeing anything in the logs.
>
> It’s not the switch - rebooting does not resolve. Switching ports is not 
> viable for testing at the time of the issue because of VLANs.
>
> I honestly suspect it’s the firewall hardware failing more than anything else.
>
> —
> Ryan
>
>
>> On Oct 22, 2016, at 1:06 PM, WebDawg  wrote:
>>
>> Whoa.  2 years?  Why are you just looking at it now?
>>
>> Do you have any other ports you could try your lan cables in?  Is
>> something else using that IP?
>>
>> Why do you say hangs, no web ui access?  No logs?
>>
>> I mean it could be anything.
>>
>> On Sat, Oct 22, 2016 at 12:40 PM, Ryan Coleman  wrote:
>>> My NetGate APU installation hangs, seemingly randomly… and has for most of 
>>> the two years since purchase and installation.
>>>
>>> How might I diagnose these issues?
>>>
 --- 10.20.0.1 ping statistics ---
 296 packets transmitted, 271 packets received, 8.4% packet loss
 round-trip min/avg/max/stddev = 1.274/9254.705/48807.578/16024.851 ms
>>>
>>> Many of the lost packets easily came in late. 48 seconds for pings? The 
>>> network seems to be fine - rebooting switches does not effect the issue. It 
>>> will resolve itself after 3-4 minutes but our radio in the bar is fed over 
>>> the net so it gets frustrating at times.
>>>
>>> Thanks!
>>> ___
>>> pfSense mailing list
>>> https://lists.pfsense.org/mailman/listinfo/list
>>> Support the project with Gold! https://pfsense.org/gold
>> ___
>> pfSense mailing list
>> https://lists.pfsense.org/mailman/listinfo/list
>> Support the project with Gold! https://pfsense.org/gold
>
> ___
> pfSense mailing list
> https://lists.pfsense.org/mailman/listinfo/list
> Support the project with Gold! https://pfsense.org/gold
___
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Support the project with Gold! https://pfsense.org/gold

Re: [pfSense] Diagnosing System lag

[Ryan Coleman]

Because I blamed it on the local phone company. :)

Ping time, as you can see in the quoted text, hits up to 48 seconds. I cannot 
get it to reply and I am not seeing anything in the logs.

It’s not the switch - rebooting does not resolve. Switching ports is not viable 
for testing at the time of the issue because of VLANs.

I honestly suspect it’s the firewall hardware failing more than anything else.

—
Ryan


> On Oct 22, 2016, at 1:06 PM, WebDawg  wrote:
> 
> Whoa.  2 years?  Why are you just looking at it now?
> 
> Do you have any other ports you could try your lan cables in?  Is
> something else using that IP?
> 
> Why do you say hangs, no web ui access?  No logs?
> 
> I mean it could be anything.
> 
> On Sat, Oct 22, 2016 at 12:40 PM, Ryan Coleman  wrote:
>> My NetGate APU installation hangs, seemingly randomly… and has for most of 
>> the two years since purchase and installation.
>> 
>> How might I diagnose these issues?
>> 
>>> --- 10.20.0.1 ping statistics ---
>>> 296 packets transmitted, 271 packets received, 8.4% packet loss
>>> round-trip min/avg/max/stddev = 1.274/9254.705/48807.578/16024.851 ms
>> 
>> Many of the lost packets easily came in late. 48 seconds for pings? The 
>> network seems to be fine - rebooting switches does not effect the issue. It 
>> will resolve itself after 3-4 minutes but our radio in the bar is fed over 
>> the net so it gets frustrating at times.
>> 
>> Thanks!
>> ___
>> pfSense mailing list
>> https://lists.pfsense.org/mailman/listinfo/list
>> Support the project with Gold! https://pfsense.org/gold
> ___
> pfSense mailing list
> https://lists.pfsense.org/mailman/listinfo/list
> Support the project with Gold! https://pfsense.org/gold

___
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Re: [pfSense] Diagnosing System lag

[WebDawg]

Whoa.  2 years?  Why are you just looking at it now?

Do you have any other ports you could try your lan cables in?  Is
something else using that IP?

Why do you say hangs, no web ui access?  No logs?

I mean it could be anything.

On Sat, Oct 22, 2016 at 12:40 PM, Ryan Coleman  wrote:
> My NetGate APU installation hangs, seemingly randomly… and has for most of 
> the two years since purchase and installation.
>
> How might I diagnose these issues?
>
>> --- 10.20.0.1 ping statistics ---
>> 296 packets transmitted, 271 packets received, 8.4% packet loss
>> round-trip min/avg/max/stddev = 1.274/9254.705/48807.578/16024.851 ms
>
> Many of the lost packets easily came in late. 48 seconds for pings? The 
> network seems to be fine - rebooting switches does not effect the issue. It 
> will resolve itself after 3-4 minutes but our radio in the bar is fed over 
> the net so it gets frustrating at times.
>
> Thanks!
> ___
> pfSense mailing list
> https://lists.pfsense.org/mailman/listinfo/list
> Support the project with Gold! https://pfsense.org/gold
___
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Support the project with Gold! https://pfsense.org/gold