RE: Itunes accessible?

2017-04-15 Thread myguidedogis 
I was.  But, she was used to using IPhones, not Mac book pros.  I guess it
was training on the job.  

 

From: macvisionaries@googlegroups.com
[mailto:macvisionaries@googlegroups.com] On Behalf Of Tim Kilburn
Sent: Saturday, April 15, 2017 8:53 PM
To: macvisionaries@googlegroups.com
Subject: Re: Itunes accessible?

 

Hi,

 

If you were not speaking with an Apple Accessibility representative, I
suggest that you try them instead.  The number is 877-204-3930 in North
America.  If you are elsewhere, there are some other numbers available.

 

Later...

 

Tim Kilburn
Fort McMurray, AB Canada 

 

On Apr 15, 2017, at 14:28, myguidedo...@gmail.com
<mailto:myguidedo...@gmail.com>  wrote:

 

She lamented that the Mac book pro was not reading everthing on the screen,
out to me.  “I can see it, but, your voice over is not reading it out to
you.”  



From:  <mailto:macvisionaries@googlegroups.com>
macvisionaries@googlegroups.com
[ <mailto:macvisionaries@googlegroups.com>
mailto:macvisionaries@googlegroups.com] On Behalf Of Tim Kilburn
Sent: Saturday, April 15, 2017 10:39 AM
To:  <mailto:macvisionaries@googlegroups.com>
macvisionaries@googlegroups.com
Subject: Re: Itunes accessible?



Hi,



Subscribing to a Podcast through iTunes is totally accessible.  Not sure
what planet the Apple Service rep was on when he told you this.  Yes, in
some cases on the web, VO does not read custom elements designed by some
developers, but within the Store pane of iTunes, subscribing to a Podcast
is
not one of those situations.  If you are in the Podcasts section of the
iTunes Store, there should be an item that reads 0.00 if the Podcast is
free
and some other price if it is not.  VO-space on that item and a
confirmation
dialog should appear.  Confirm and it's done.  Alternatively, if you need
to
verify that a Podcast has been subscribed to, it should be listed in your
Podcasts pane of your main iTunes Library.  In this area, you should also
be
able to download additional episodes and change your Podcast settings.



Later...



Tim Kilburn
Fort McMurray, AB Canada 



On Apr 14, 2017, at 23:43, David Diamond < <mailto:myguidedo...@gmail.com>
myguidedo...@gmail.com
< <mailto:myguidedo...@gmail.com> mailto:myguidedo...@gmail.com> > wrote:



   I was trying to subscribe to a podcast.  I clicked on the
link to Itunes provided and could not tell if I was subscribed or not.
Also, I am having trouble even navigating ITuens with both Windows and my
mac book pro.  Here is an interesting twist.  Even phoning the help desk
for
Apple did not really work as the service rep said the VO does not read out
everything or, specifically where you need to click.   



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Re: Itunes accessible?

2017-04-15 Thread Tim Kilburn 
Hi,

If you were not speaking with an Apple Accessibility representative, I suggest 
that you try them instead.  The number is 877-204-3930 in North America.  If 
you are elsewhere, there are some other numbers available.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Apr 15, 2017, at 14:28, myguidedo...@gmail.com wrote:

She lamented that the Mac book pro was not reading everthing on the screen,
out to me.  “I can see it, but, your voice over is not reading it out to
you.”  



From: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>
[mailto:macvisionaries@googlegroups.com 
<mailto:macvisionaries@googlegroups.com>] On Behalf Of Tim Kilburn
Sent: Saturday, April 15, 2017 10:39 AM
To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>
Subject: Re: Itunes accessible?



Hi,



Subscribing to a Podcast through iTunes is totally accessible.  Not sure
what planet the Apple Service rep was on when he told you this.  Yes, in
some cases on the web, VO does not read custom elements designed by some
developers, but within the Store pane of iTunes, subscribing to a Podcast is
not one of those situations.  If you are in the Podcasts section of the
iTunes Store, there should be an item that reads 0.00 if the Podcast is free
and some other price if it is not.  VO-space on that item and a confirmation
dialog should appear.  Confirm and it's done.  Alternatively, if you need to
verify that a Podcast has been subscribed to, it should be listed in your
Podcasts pane of your main iTunes Library.  In this area, you should also be
able to download additional episodes and change your Podcast settings.



Later...



Tim Kilburn
Fort McMurray, AB Canada 



On Apr 14, 2017, at 23:43, David Diamond <myguidedo...@gmail.com
<mailto:myguidedo...@gmail.com <mailto:myguidedo...@gmail.com>> > wrote:



   I was trying to subscribe to a podcast.  I clicked on the
link to Itunes provided and could not tell if I was subscribed or not.
Also, I am having trouble even navigating ITuens with both Windows and my
mac book pro.  Here is an interesting twist.  Even phoning the help desk for
Apple did not really work as the service rep said the VO does not read out
everything or, specifically where you need to click.   



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RE: Itunes accessible?

2017-04-15 Thread myguidedogis 
She lamented that the Mac book pro was not reading everthing on the screen,
out to me.  “I can see it, but, your voice over is not reading it out to
you.”  

 

From: macvisionaries@googlegroups.com
[mailto:macvisionaries@googlegroups.com] On Behalf Of Tim Kilburn
Sent: Saturday, April 15, 2017 10:39 AM
To: macvisionaries@googlegroups.com
Subject: Re: Itunes accessible?

 

Hi,

 

Subscribing to a Podcast through iTunes is totally accessible.  Not sure
what planet the Apple Service rep was on when he told you this.  Yes, in
some cases on the web, VO does not read custom elements designed by some
developers, but within the Store pane of iTunes, subscribing to a Podcast is
not one of those situations.  If you are in the Podcasts section of the
iTunes Store, there should be an item that reads 0.00 if the Podcast is free
and some other price if it is not.  VO-space on that item and a confirmation
dialog should appear.  Confirm and it's done.  Alternatively, if you need to
verify that a Podcast has been subscribed to, it should be listed in your
Podcasts pane of your main iTunes Library.  In this area, you should also be
able to download additional episodes and change your Podcast settings.

 

Later...

 

Tim Kilburn
Fort McMurray, AB Canada 

 

On Apr 14, 2017, at 23:43, David Diamond <myguidedo...@gmail.com
<mailto:myguidedo...@gmail.com> > wrote:

 

I was trying to subscribe to a podcast.  I clicked on the
link to Itunes provided and could not tell if I was subscribed or not.
Also, I am having trouble even navigating ITuens with both Windows and my
mac book pro.  Here is an interesting twist.  Even phoning the help desk for
Apple did not really work as the service rep said the VO does not read out
everything or, specifically where you need to click.   

 

-- 
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Visionaries list.
 
If you have any questions or concerns about the running of this list, or if
you feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
 
Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at:
<mailto:macvisionaries+modera...@googlegroups.com>
macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you
can reach Cara at  <mailto:caraqu...@caraquinn.com> caraqu...@caraquinn.com
 
The archives for this list can be searched at:
 <http://www.mail-archive.com/macvisionaries@googlegroups.com/>
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
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Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
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Re: Itunes accessible?

2017-04-15 Thread Tim Kilburn 
Hi,

Subscribing to a Podcast through iTunes is totally accessible.  Not sure what 
planet the Apple Service rep was on when he told you this.  Yes, in some cases 
on the web, VO does not read custom elements designed by some developers, but 
within the Store pane of iTunes, subscribing to a Podcast is not one of those 
situations.  If you are in the Podcasts section of the iTunes Store, there 
should be an item that reads 0.00 if the Podcast is free and some other price 
if it is not.  VO-space on that item and a confirmation dialog should appear.  
Confirm and it's done.  Alternatively, if you need to verify that a Podcast has 
been subscribed to, it should be listed in your Podcasts pane of your main 
iTunes Library.  In this area, you should also be able to download additional 
episodes and change your Podcast settings.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Apr 14, 2017, at 23:43, David Diamond  wrote:

I was trying to subscribe to a podcast.  I clicked on the link 
to Itunes provided and could not tell if I was subscribed or not.  Also, I am 
having trouble even navigating ITuens with both Windows and my mac book pro.  
Here is an interesting twist.  Even phoning the help desk for Apple did not 
really work as the service rep said the VO does not read out everything or, 
specifically where you need to click.   

-- 
The following information is important for all members of the Mac Visionaries 
list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at:  
macvisionaries+modera...@googlegroups.com 
 and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com 
 
The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/ 

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moderators directly rather than posting on the list itself.

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can reach Cara at caraqu...@caraquinn.com

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