Re: Hotspots not working properly.

[Andrew Lamanche]

Yes, Anne, I did do the clean install.  I initially installed over Yosemite but 
had issues many more issues than now. So I took the plunge, researched it 
carefully and performed clean install.  Hotspots and Safari holding onto VO 
focus although not every time nor consistently are the major issues for me now. 
 The rest works very well indeed.

Manny thanks

Andrew
> On 28 Oct 2015, at 18:17, Anne Robertson  wrote:
> 
> Hello Andrew,
> 
> I can’t remember whether you’ve answered this already, but did you do a clean 
> install of El Capitán? I’m seeing a lot of anomalies where people have simply 
> updated rather than doing a clean install. Apple makes it all too easy to do 
> that which is unfortunate for new Mac users, several of whom we’ve had to 
> rescue in recent weeks.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 28 Oct 2015, at 12:26, Andrew Lamanche  wrote:
>> 
>> Dear Anne,
>> 
>> It's all very strange: some people can use hotspots and others don't.  My 
>> hotspots don't stick at all, nor can I reliably set webspots.  I may be able 
>> to use them within the same application but they won't work for more than a 
>> few times and then they stop.  And if I call up hotspots chooser menu, 
>> Voiceover reports that the particular hotspot is inactive.  I had reset the 
>> VoiceOver to its original settings as John Panarese had suggested but to no 
>> avail.  I do hope that they will be fixed soon as I miss them.
>> 
>> I also wanted to ask you whether you were experiencing problems with Safari 
>> holding onto the Voiceover focus and dragging it to itself when trying to 
>> command+tab from Safari into another application.  I think it must be 
>> Voiceover problem because if I unload Voiceover and load it again, the 
>> problem disappears..  Another way which i have tried is to position my 
>> Voiceover cursor onto the toolbar in Safari and then I can tab away into 
>> another application.  It's all beyond me.  This behaviour is not consistent 
>> though but it does happen for me often enough to become a nuisance.  The 
>> thing is Apple accessibility are telling me that they can't reproduce it so 
>> they won't work on it.  And yet, others have experienced this problem as 
>> well.
>> 
>> Thank you for writing.
>> 
>> Andrew
>>> On 28 Oct 2015, at 09:41, Anne Robertson  wrote:
>>> 
>>> Hello Andrew,
>>> 
>>> I can jump to a hotspot in another application as long as I’m using the 
>>> basic activity, not one I’ve created myself. So, I can’t jump to a hotspot 
>>> in Safari from Mail, because I have a special Mail activity with low 
>>> verbosity and other variations from the norm. However, I can jump to a 
>>> hotspot in Safari from the Finder.
>>> 
>>> Cheers,
>>> 
>>> Anne
>>> 
>>> 
 On 26 Oct 2015, at 23:36, Andrew Lamanche  wrote:
 
 hello,
 
 I've just read Anne's post carefully.  I am unfortunately having problems 
 with hotspots.   I set a hotspot in one application, and then launch 
 another app in which I wish to do some work.  And then wehn I want to 
 return to the application in which I had set a hotspot - I cant do so.  In 
 the previous OS releases  I used to be able to jump to a hotspot 
 regardless whether I was in the app or not, now i can't do it.  Is your 
 experience, Anne, different? Have you tried to use the hotspot from 
 another app?  
> On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
> 
> Hi!
> Report and report this to apple.
> Hopefully we will get this fixed.
> /A
>> On 25 Oct 2015, at 22:41, gs  wrote:
>> 
>> Well, I have had these kinds of issues ever since I started using the 
>> Mac a couple of years ago. I was all excited about how it would be 
>> really great and then when it didn't work I thought it might be 
>> something I was just doing incorrectly or not understanding. At this 
>> point I have given up entirely upon all of it and it's really a shame 
>> that the feature(s) do(es) not work as advertised.
>> 
>> 
>> 
>> 
>> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
>> 
>> I can confirm this and I've written to the list about this before.  
>> Hotspots just don't stick at all.  I had reported it in the beta testing 
>> and I've reported it  since upgrading to El Capitan.  Please keep on 
>> reporting it to Apple Accessibility.  It's not just on hotspot 22, it's 
>> any hotspot I set that won't stick.  This feature is totally unusable 
>> now, and the same goes for setting webspots.
>> 
>> Andrew
>>> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> Before i tell apple accessibility about this i think i’d ask here first.
>>> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
>>> WHen i 

Re: Hotspots not working properly.

[Andrew Lamanche]

Dear Anne,

It's all very strange: some people can use hotspots and others don't.  My 
hotspots don't stick at all, nor can I reliably set webspots.  I may be able to 
use them within the same application but they won't work for more than a few 
times and then they stop.  And if I call up hotspots chooser menu, Voiceover 
reports that the particular hotspot is inactive.  I had reset the VoiceOver to 
its original settings as John Panarese had suggested but to no avail.  I do 
hope that they will be fixed soon as I miss them.

I also wanted to ask you whether you were experiencing problems with Safari 
holding onto the Voiceover focus and dragging it to itself when trying to 
command+tab from Safari into another application.  I think it must be Voiceover 
problem because if I unload Voiceover and load it again, the problem 
disappears..  Another way which i have tried is to position my Voiceover cursor 
onto the toolbar in Safari and then I can tab away into another application.  
It's all beyond me.  This behaviour is not consistent though but it does happen 
for me often enough to become a nuisance.  The thing is Apple accessibility are 
telling me that they can't reproduce it so they won't work on it.  And yet, 
others have experienced this problem as well.

Thank you for writing.

Andrew
> On 28 Oct 2015, at 09:41, Anne Robertson  wrote:
> 
> Hello Andrew,
> 
> I can jump to a hotspot in another application as long as I’m using the basic 
> activity, not one I’ve created myself. So, I can’t jump to a hotspot in 
> Safari from Mail, because I have a special Mail activity with low verbosity 
> and other variations from the norm. However, I can jump to a hotspot in 
> Safari from the Finder.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 26 Oct 2015, at 23:36, Andrew Lamanche  wrote:
>> 
>> hello,
>> 
>> I've just read Anne's post carefully.  I am unfortunately having problems 
>> with hotspots.   I set a hotspot in one application, and then launch another 
>> app in which I wish to do some work.  And then wehn I want to return to the 
>> application in which I had set a hotspot - I cant do so.  In the previous OS 
>> releases  I used to be able to jump to a hotspot regardless whether I was in 
>> the app or not, now i can't do it.  Is your experience, Anne, different? 
>> Have you tried to use the hotspot from another app?  
>>> On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> Report and report this to apple.
>>> Hopefully we will get this fixed.
>>> /A
 On 25 Oct 2015, at 22:41, gs  wrote:
 
 Well, I have had these kinds of issues ever since I started using the Mac 
 a couple of years ago. I was all excited about how it would be really 
 great and then when it didn't work I thought it might be something I was 
 just doing incorrectly or not understanding. At this point I have given up 
 entirely upon all of it and it's really a shame that the feature(s) do(es) 
 not work as advertised.
 
 
 
 
 On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
 
 I can confirm this and I've written to the list about this before.  
 Hotspots just don't stick at all.  I had reported it in the beta testing 
 and I've reported it  since upgrading to El Capitan.  Please keep on 
 reporting it to Apple Accessibility.  It's not just on hotspot 22, it's 
 any hotspot I set that won't stick.  This feature is totally unusable now, 
 and the same goes for setting webspots.
 
 Andrew
> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
> 
> Hi!
> Before i tell apple accessibility about this i think i’d ask here first.
> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
> WHen i try to go to hotspot 2 nothing happens.
> This is on the latest el capitan on a mac mini mid 2011.
> Don’t know why its not working but it doesn’t.
> Can someone replicate this?
> Its just number 2 that doesn’t work.
> /A
> 
> -- 
> The following information is important for all members of the Mac 
> Visionaries list.
> 
> If you have any questions or concerns about the running of this list, or 
> if you feel that a member's post is inappropriate, please contact the 
> owners or moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to 

Re: Hotspots not working properly.

[Anne Robertson]

Hello Andrew,

I can’t remember whether you’ve answered this already, but did you do a clean 
install of El Capitán? I’m seeing a lot of anomalies where people have simply 
updated rather than doing a clean install. Apple makes it all too easy to do 
that which is unfortunate for new Mac users, several of whom we’ve had to 
rescue in recent weeks.

Cheers,

Anne


> On 28 Oct 2015, at 12:26, Andrew Lamanche  wrote:
> 
> Dear Anne,
> 
> It's all very strange: some people can use hotspots and others don't.  My 
> hotspots don't stick at all, nor can I reliably set webspots.  I may be able 
> to use them within the same application but they won't work for more than a 
> few times and then they stop.  And if I call up hotspots chooser menu, 
> Voiceover reports that the particular hotspot is inactive.  I had reset the 
> VoiceOver to its original settings as John Panarese had suggested but to no 
> avail.  I do hope that they will be fixed soon as I miss them.
> 
> I also wanted to ask you whether you were experiencing problems with Safari 
> holding onto the Voiceover focus and dragging it to itself when trying to 
> command+tab from Safari into another application.  I think it must be 
> Voiceover problem because if I unload Voiceover and load it again, the 
> problem disappears..  Another way which i have tried is to position my 
> Voiceover cursor onto the toolbar in Safari and then I can tab away into 
> another application.  It's all beyond me.  This behaviour is not consistent 
> though but it does happen for me often enough to become a nuisance.  The 
> thing is Apple accessibility are telling me that they can't reproduce it so 
> they won't work on it.  And yet, others have experienced this problem as well.
> 
> Thank you for writing.
> 
> Andrew
>> On 28 Oct 2015, at 09:41, Anne Robertson  wrote:
>> 
>> Hello Andrew,
>> 
>> I can jump to a hotspot in another application as long as I’m using the 
>> basic activity, not one I’ve created myself. So, I can’t jump to a hotspot 
>> in Safari from Mail, because I have a special Mail activity with low 
>> verbosity and other variations from the norm. However, I can jump to a 
>> hotspot in Safari from the Finder.
>> 
>> Cheers,
>> 
>> Anne
>> 
>> 
>>> On 26 Oct 2015, at 23:36, Andrew Lamanche  wrote:
>>> 
>>> hello,
>>> 
>>> I've just read Anne's post carefully.  I am unfortunately having problems 
>>> with hotspots.   I set a hotspot in one application, and then launch 
>>> another app in which I wish to do some work.  And then wehn I want to 
>>> return to the application in which I had set a hotspot - I cant do so.  In 
>>> the previous OS releases  I used to be able to jump to a hotspot regardless 
>>> whether I was in the app or not, now i can't do it.  Is your experience, 
>>> Anne, different? Have you tried to use the hotspot from another app?  
 On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
 
 Hi!
 Report and report this to apple.
 Hopefully we will get this fixed.
 /A
> On 25 Oct 2015, at 22:41, gs  wrote:
> 
> Well, I have had these kinds of issues ever since I started using the Mac 
> a couple of years ago. I was all excited about how it would be really 
> great and then when it didn't work I thought it might be something I was 
> just doing incorrectly or not understanding. At this point I have given 
> up entirely upon all of it and it's really a shame that the feature(s) 
> do(es) not work as advertised.
> 
> 
> 
> 
> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
> 
> I can confirm this and I've written to the list about this before.  
> Hotspots just don't stick at all.  I had reported it in the beta testing 
> and I've reported it  since upgrading to El Capitan.  Please keep on 
> reporting it to Apple Accessibility.  It's not just on hotspot 22, it's 
> any hotspot I set that won't stick.  This feature is totally unusable 
> now, and the same goes for setting webspots.
> 
> Andrew
>> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
>> 
>> Hi!
>> Before i tell apple accessibility about this i think i’d ask here first.
>> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
>> WHen i try to go to hotspot 2 nothing happens.
>> This is on the latest el capitan on a mac mini mid 2011.
>> Don’t know why its not working but it doesn’t.
>> Can someone replicate this?
>> Its just number 2 that doesn’t work.
>> /A
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or 
>> if you feel that a member's post is inappropriate, please contact the 
>> owners or moderators 

Re: Hotspots not working properly.

[Anne Robertson]

Hello Andrew,

I can jump to a hotspot in another application as long as I’m using the basic 
activity, not one I’ve created myself. So, I can’t jump to a hotspot in Safari 
from Mail, because I have a special Mail activity with low verbosity and other 
variations from the norm. However, I can jump to a hotspot in Safari from the 
Finder.

Cheers,

Anne


> On 26 Oct 2015, at 23:36, Andrew Lamanche  wrote:
> 
> hello,
> 
> I've just read Anne's post carefully.  I am unfortunately having problems 
> with hotspots.   I set a hotspot in one application, and then launch another 
> app in which I wish to do some work.  And then wehn I want to return to the 
> application in which I had set a hotspot - I cant do so.  In the previous OS 
> releases  I used to be able to jump to a hotspot regardless whether I was in 
> the app or not, now i can't do it.  Is your experience, Anne, different? Have 
> you tried to use the hotspot from another app?  
>> On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
>> 
>> Hi!
>> Report and report this to apple.
>> Hopefully we will get this fixed.
>> /A
>>> On 25 Oct 2015, at 22:41, gs  wrote:
>>> 
>>> Well, I have had these kinds of issues ever since I started using the Mac a 
>>> couple of years ago. I was all excited about how it would be really great 
>>> and then when it didn't work I thought it might be something I was just 
>>> doing incorrectly or not understanding. At this point I have given up 
>>> entirely upon all of it and it's really a shame that the feature(s) do(es) 
>>> not work as advertised.
>>> 
>>> 
>>> 
>>> 
>>> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
>>> 
>>> I can confirm this and I've written to the list about this before.  
>>> Hotspots just don't stick at all.  I had reported it in the beta testing 
>>> and I've reported it  since upgrading to El Capitan.  Please keep on 
>>> reporting it to Apple Accessibility.  It's not just on hotspot 22, it's any 
>>> hotspot I set that won't stick.  This feature is totally unusable now, and 
>>> the same goes for setting webspots.
>>> 
>>> Andrew
 On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
 
 Hi!
 Before i tell apple accessibility about this i think i’d ask here first.
 I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
 WHen i try to go to hotspot 2 nothing happens.
 This is on the latest el capitan on a mac mini mid 2011.
 Don’t know why its not working but it doesn’t.
 Can someone replicate this?
 Its just number 2 that doesn’t work.
 /A
 
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 if you feel that a member's post is inappropriate, please contact the 
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 Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
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>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>> --- 
>>> You received this message because you are subscribed to the Google Groups 
>>> "MacVisionaries" group.
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>>> 
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>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or 

Re: Hotspots not working properly.

[Andrew Lamanche]

Ah, Thanks, John.  I will reset Voiceover settings.

Just heard from Apple accessibility regarding Safari grabbing Vo focus to 
itself whilst trying to command+tab to another app, and they are telling me 
they can't reproduce the problem and that it must be device specific.  So 
please anybody who has this same behaviour, do report to Apple.
> On 26 Oct 2015, at 22:45, John Panarese  wrote:
> 
>   OK. Try resetting your VoiceOver preferences in the VoiceOver Utility to 
> factory defaults. If you have customized them, you will have to reset them 
> manually, but I’ve discovered that doing this has really made a difference to 
> curing a lot of the little VO problems I was initially having.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
>> On Oct 26, 2015, at 6:36 PM, Andrew Lamanche  wrote:
>> 
>> hello,
>> 
>> I've just read Anne's post carefully.  I am unfortunately having problems 
>> with hotspots.   I set a hotspot in one application, and then launch another 
>> app in which I wish to do some work.  And then wehn I want to return to the 
>> application in which I had set a hotspot - I cant do so.  In the previous OS 
>> releases  I used to be able to jump to a hotspot regardless whether I was in 
>> the app or not, now i can't do it.  Is your experience, Anne, different? 
>> Have you tried to use the hotspot from another app?  
>>> On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> Report and report this to apple.
>>> Hopefully we will get this fixed.
>>> /A
 On 25 Oct 2015, at 22:41, gs  wrote:
 
 Well, I have had these kinds of issues ever since I started using the Mac 
 a couple of years ago. I was all excited about how it would be really 
 great and then when it didn't work I thought it might be something I was 
 just doing incorrectly or not understanding. At this point I have given up 
 entirely upon all of it and it's really a shame that the feature(s) do(es) 
 not work as advertised.
 
 
 
 
 On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
 
 I can confirm this and I've written to the list about this before.  
 Hotspots just don't stick at all.  I had reported it in the beta testing 
 and I've reported it  since upgrading to El Capitan.  Please keep on 
 reporting it to Apple Accessibility.  It's not just on hotspot 22, it's 
 any hotspot I set that won't stick.  This feature is totally unusable now, 
 and the same goes for setting webspots.
 
 Andrew
> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
> 
> Hi!
> Before i tell apple accessibility about this i think i’d ask here first.
> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
> WHen i try to go to hotspot 2 nothing happens.
> This is on the latest el capitan on a mac mini mid 2011.
> Don’t know why its not working but it doesn’t.
> Can someone replicate this?
> Its just number 2 that doesn’t work.
> /A
> 
> -- 
> The following information is important for all members of the Mac 
> Visionaries list.
> 
> If you have any questions or concerns about the running of this list, or 
> if you feel that a member's post is inappropriate, please contact the 
> owners or moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to macvisionaries+unsubscr...@googlegroups.com.
> To post to this group, send email to macvisionaries@googlegroups.com.
> Visit this group at http://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.
 
 -- 
 The following information is important for all members of the Mac 
 Visionaries list.
 
 If you have any questions or concerns about the running of this list, or 
 if you feel that a member's post is inappropriate, please contact the 
 owners or moderators directly rather than posting on the list itself.
 
 Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
 Quinn - you can reach Cara at 

Re: Hotspots not working properly.

[Jürgen Fleger]

Sometimes I get the impression, there are no hardcore VO users in Apples team. 
Would be good to have something like a Team Viewer connection to show them all 
the stuff they cannot duplicate. Would be a lot. ;-)
I and my customers experience issues using Hotspots since Leopard. For me it 
never worked correctly. Sometimes it does for a while and then it stops all 
over sudden and certain Hotspots are inactive. It became less problematic since 
we could use them in Activities but currently they are broken as I described in 
El Capitan.





> Am 27.10.2015 um 10:14 schrieb Andrew Lamanche :
> 
> Ah, Thanks, John.  I will reset Voiceover settings.
> 
> Just heard from Apple accessibility regarding Safari grabbing Vo focus to 
> itself whilst trying to command+tab to another app, and they are telling me 
> they can't reproduce the problem and that it must be device specific.  So 
> please anybody who has this same behaviour, do report to Apple.
>> On 26 Oct 2015, at 22:45, John Panarese  wrote:
>> 
>>  OK. Try resetting your VoiceOver preferences in the VoiceOver Utility to 
>> factory defaults. If you have customized them, you will have to reset them 
>> manually, but I’ve discovered that doing this has really made a difference 
>> to curing a lot of the little VO problems I was initially having.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, j...@macfortheblind.com
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>>> On Oct 26, 2015, at 6:36 PM, Andrew Lamanche  wrote:
>>> 
>>> hello,
>>> 
>>> I've just read Anne's post carefully.  I am unfortunately having problems 
>>> with hotspots.   I set a hotspot in one application, and then launch 
>>> another app in which I wish to do some work.  And then wehn I want to 
>>> return to the application in which I had set a hotspot - I cant do so.  In 
>>> the previous OS releases  I used to be able to jump to a hotspot regardless 
>>> whether I was in the app or not, now i can't do it.  Is your experience, 
>>> Anne, different? Have you tried to use the hotspot from another app?  
 On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
 
 Hi!
 Report and report this to apple.
 Hopefully we will get this fixed.
 /A
> On 25 Oct 2015, at 22:41, gs  wrote:
> 
> Well, I have had these kinds of issues ever since I started using the Mac 
> a couple of years ago. I was all excited about how it would be really 
> great and then when it didn't work I thought it might be something I was 
> just doing incorrectly or not understanding. At this point I have given 
> up entirely upon all of it and it's really a shame that the feature(s) 
> do(es) not work as advertised.
> 
> 
> 
> 
> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
> 
> I can confirm this and I've written to the list about this before.  
> Hotspots just don't stick at all.  I had reported it in the beta testing 
> and I've reported it  since upgrading to El Capitan.  Please keep on 
> reporting it to Apple Accessibility.  It's not just on hotspot 22, it's 
> any hotspot I set that won't stick.  This feature is totally unusable 
> now, and the same goes for setting webspots.
> 
> Andrew
>> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
>> 
>> Hi!
>> Before i tell apple accessibility about this i think i’d ask here first.
>> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
>> WHen i try to go to hotspot 2 nothing happens.
>> This is on the latest el capitan on a mac mini mid 2011.
>> Don’t know why its not working but it doesn’t.
>> Can someone replicate this?
>> Its just number 2 that doesn’t work.
>> /A
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or 
>> if you feel that a member's post is inappropriate, please contact the 
>> owners or moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor and your owner is 
>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google 
>> Groups "MacVisionaries" group.
>> To unsubscribe from this group and stop receiving emails from it, send 
>> an email to 

Re: Hotspots not working properly.

[Anders Holmberg]

Hi!
Hmm strange.
I have to test this on mhy macbook.
/A
> On 26 Oct 2015, at 19:00, Anne Robertson  wrote:
> 
> I tested Hotspot 2 today and it’s working for me. I usually set Hotspots from 
> 6 to 0 as they are easier to get to quickly on a laptop keyboard, but I tried 
> 2 with no problems. I could jump to it, monitor with it and consult it.
> I’m using a MacBook air from 2012 and did a clean install of El Capitán. I 
> mainly use Hotspots in Pages.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 26 Oct 2015, at 18:15, Anders Holmberg  wrote:
>> 
>> Hi!
>> Report and report this to apple.
>> Hopefully we will get this fixed.
>> /A
>>> On 25 Oct 2015, at 22:41, gs  wrote:
>>> 
>>> Well, I have had these kinds of issues ever since I started using the Mac a 
>>> couple of years ago. I was all excited about how it would be really great 
>>> and then when it didn't work I thought it might be something I was just 
>>> doing incorrectly or not understanding. At this point I have given up 
>>> entirely upon all of it and it's really a shame that the feature(s) do(es) 
>>> not work as advertised.
>>> 
>>> 
>>> 
>>> 
>>> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
>>> 
>>> I can confirm this and I've written to the list about this before.  
>>> Hotspots just don't stick at all.  I had reported it in the beta testing 
>>> and I've reported it  since upgrading to El Capitan.  Please keep on 
>>> reporting it to Apple Accessibility.  It's not just on hotspot 22, it's any 
>>> hotspot I set that won't stick.  This feature is totally unusable now, and 
>>> the same goes for setting webspots.
>>> 
>>> Andrew
 On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
 
 Hi!
 Before i tell apple accessibility about this i think i’d ask here first.
 I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
 WHen i try to go to hotspot 2 nothing happens.
 This is on the latest el capitan on a mac mini mid 2011.
 Don’t know why its not working but it doesn’t.
 Can someone replicate this?
 Its just number 2 that doesn’t work.
 /A
 
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Re: Hotspots not working properly.

[Anders Holmberg]

Hi!
Where are they stored?
I guess i have to delete them.
/A
> On 26 Oct 2015, at 23:45, John Panarese  wrote:
> 
>   OK. Try resetting your VoiceOver preferences in the VoiceOver Utility to 
> factory defaults. If you have customized them, you will have to reset them 
> manually, but I’ve discovered that doing this has really made a difference to 
> curing a lot of the little VO problems I was initially having.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
>> On Oct 26, 2015, at 6:36 PM, Andrew Lamanche  wrote:
>> 
>> hello,
>> 
>> I've just read Anne's post carefully.  I am unfortunately having problems 
>> with hotspots.   I set a hotspot in one application, and then launch another 
>> app in which I wish to do some work.  And then wehn I want to return to the 
>> application in which I had set a hotspot - I cant do so.  In the previous OS 
>> releases  I used to be able to jump to a hotspot regardless whether I was in 
>> the app or not, now i can't do it.  Is your experience, Anne, different? 
>> Have you tried to use the hotspot from another app?  
>>> On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> Report and report this to apple.
>>> Hopefully we will get this fixed.
>>> /A
 On 25 Oct 2015, at 22:41, gs  wrote:
 
 Well, I have had these kinds of issues ever since I started using the Mac 
 a couple of years ago. I was all excited about how it would be really 
 great and then when it didn't work I thought it might be something I was 
 just doing incorrectly or not understanding. At this point I have given up 
 entirely upon all of it and it's really a shame that the feature(s) do(es) 
 not work as advertised.
 
 
 
 
 On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
 
 I can confirm this and I've written to the list about this before.  
 Hotspots just don't stick at all.  I had reported it in the beta testing 
 and I've reported it  since upgrading to El Capitan.  Please keep on 
 reporting it to Apple Accessibility.  It's not just on hotspot 22, it's 
 any hotspot I set that won't stick.  This feature is totally unusable now, 
 and the same goes for setting webspots.
 
 Andrew
> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
> 
> Hi!
> Before i tell apple accessibility about this i think i’d ask here first.
> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
> WHen i try to go to hotspot 2 nothing happens.
> This is on the latest el capitan on a mac mini mid 2011.
> Don’t know why its not working but it doesn’t.
> Can someone replicate this?
> Its just number 2 that doesn’t work.
> /A
> 
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> Visionaries list.
> 
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> 
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 To unsubscribe from this group 

Re: Hotspots not working properly.

[Andrew Lamanche]

hello,

I've just read Anne's post carefully.  I am unfortunately having problems with 
hotspots.   I set a hotspot in one application, and then launch another app in 
which I wish to do some work.  And then wehn I want to return to the 
application in which I had set a hotspot - I cant do so.  In the previous OS 
releases  I used to be able to jump to a hotspot regardless whether I was in 
the app or not, now i can't do it.  Is your experience, Anne, different? Have 
you tried to use the hotspot from another app?  
> On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
> 
> Hi!
> Report and report this to apple.
> Hopefully we will get this fixed.
> /A
>> On 25 Oct 2015, at 22:41, gs  wrote:
>> 
>> Well, I have had these kinds of issues ever since I started using the Mac a 
>> couple of years ago. I was all excited about how it would be really great 
>> and then when it didn't work I thought it might be something I was just 
>> doing incorrectly or not understanding. At this point I have given up 
>> entirely upon all of it and it's really a shame that the feature(s) do(es) 
>> not work as advertised.
>> 
>> 
>> 
>> 
>> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
>> 
>> I can confirm this and I've written to the list about this before.  Hotspots 
>> just don't stick at all.  I had reported it in the beta testing and I've 
>> reported it  since upgrading to El Capitan.  Please keep on reporting it to 
>> Apple Accessibility.  It's not just on hotspot 22, it's any hotspot I set 
>> that won't stick.  This feature is totally unusable now, and the same goes 
>> for setting webspots.
>> 
>> Andrew
>>> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> Before i tell apple accessibility about this i think i’d ask here first.
>>> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
>>> WHen i try to go to hotspot 2 nothing happens.
>>> This is on the latest el capitan on a mac mini mid 2011.
>>> Don’t know why its not working but it doesn’t.
>>> Can someone replicate this?
>>> Its just number 2 that doesn’t work.
>>> /A
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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>> 
>> -- 
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>> Visionaries list.
>> 
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>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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>> 
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>> 
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>> 
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>> To unsubscribe 

Re: Hotspots not working properly.

[John Panarese]

   OK. Try resetting your VoiceOver preferences in the VoiceOver Utility to 
factory defaults. If you have customized them, you will have to reset them 
manually, but I’ve discovered that doing this has really made a difference to 
curing a lot of the little VO problems I was initially having.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 26, 2015, at 6:36 PM, Andrew Lamanche  wrote:
> 
> hello,
> 
> I've just read Anne's post carefully.  I am unfortunately having problems 
> with hotspots.   I set a hotspot in one application, and then launch another 
> app in which I wish to do some work.  And then wehn I want to return to the 
> application in which I had set a hotspot - I cant do so.  In the previous OS 
> releases  I used to be able to jump to a hotspot regardless whether I was in 
> the app or not, now i can't do it.  Is your experience, Anne, different? Have 
> you tried to use the hotspot from another app?  
>> On 26 Oct 2015, at 17:15, Anders Holmberg  wrote:
>> 
>> Hi!
>> Report and report this to apple.
>> Hopefully we will get this fixed.
>> /A
>>> On 25 Oct 2015, at 22:41, gs  wrote:
>>> 
>>> Well, I have had these kinds of issues ever since I started using the Mac a 
>>> couple of years ago. I was all excited about how it would be really great 
>>> and then when it didn't work I thought it might be something I was just 
>>> doing incorrectly or not understanding. At this point I have given up 
>>> entirely upon all of it and it's really a shame that the feature(s) do(es) 
>>> not work as advertised.
>>> 
>>> 
>>> 
>>> 
>>> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
>>> 
>>> I can confirm this and I've written to the list about this before.  
>>> Hotspots just don't stick at all.  I had reported it in the beta testing 
>>> and I've reported it  since upgrading to El Capitan.  Please keep on 
>>> reporting it to Apple Accessibility.  It's not just on hotspot 22, it's any 
>>> hotspot I set that won't stick.  This feature is totally unusable now, and 
>>> the same goes for setting webspots.
>>> 
>>> Andrew
 On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
 
 Hi!
 Before i tell apple accessibility about this i think i’d ask here first.
 I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
 WHen i try to go to hotspot 2 nothing happens.
 This is on the latest el capitan on a mac mini mid 2011.
 Don’t know why its not working but it doesn’t.
 Can someone replicate this?
 Its just number 2 that doesn’t work.
 /A
 
 -- 
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 Visionaries list.
 
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 if you feel that a member's post is inappropriate, please contact the 
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>>> 
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>>> Visionaries list.
>>> 
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>>> For more options, 

Re: Hotspots not working properly.

[Anne Robertson]

I tested Hotspot 2 today and it’s working for me. I usually set Hotspots from 6 
to 0 as they are easier to get to quickly on a laptop keyboard, but I tried 2 
with no problems. I could jump to it, monitor with it and consult it.
I’m using a MacBook air from 2012 and did a clean install of El Capitán. I 
mainly use Hotspots in Pages.

Cheers,

Anne


> On 26 Oct 2015, at 18:15, Anders Holmberg  wrote:
> 
> Hi!
> Report and report this to apple.
> Hopefully we will get this fixed.
> /A
>> On 25 Oct 2015, at 22:41, gs  wrote:
>> 
>> Well, I have had these kinds of issues ever since I started using the Mac a 
>> couple of years ago. I was all excited about how it would be really great 
>> and then when it didn't work I thought it might be something I was just 
>> doing incorrectly or not understanding. At this point I have given up 
>> entirely upon all of it and it's really a shame that the feature(s) do(es) 
>> not work as advertised.
>> 
>> 
>> 
>> 
>> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
>> 
>> I can confirm this and I've written to the list about this before.  Hotspots 
>> just don't stick at all.  I had reported it in the beta testing and I've 
>> reported it  since upgrading to El Capitan.  Please keep on reporting it to 
>> Apple Accessibility.  It's not just on hotspot 22, it's any hotspot I set 
>> that won't stick.  This feature is totally unusable now, and the same goes 
>> for setting webspots.
>> 
>> Andrew
>>> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> Before i tell apple accessibility about this i think i’d ask here first.
>>> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
>>> WHen i try to go to hotspot 2 nothing happens.
>>> This is on the latest el capitan on a mac mini mid 2011.
>>> Don’t know why its not working but it doesn’t.
>>> Can someone replicate this?
>>> Its just number 2 that doesn’t work.
>>> /A
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
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>> 
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Re: Hotspots not working properly.

[Anders Holmberg]

Hi!
Report and report this to apple.
Hopefully we will get this fixed.
/A
> On 25 Oct 2015, at 22:41, gs  wrote:
> 
> Well, I have had these kinds of issues ever since I started using the Mac a 
> couple of years ago. I was all excited about how it would be really great and 
> then when it didn't work I thought it might be something I was just doing 
> incorrectly or not understanding. At this point I have given up entirely upon 
> all of it and it's really a shame that the feature(s) do(es) not work as 
> advertised.
> 
> 
> 
> 
> On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:
> 
> I can confirm this and I've written to the list about this before.  Hotspots 
> just don't stick at all.  I had reported it in the beta testing and I've 
> reported it  since upgrading to El Capitan.  Please keep on reporting it to 
> Apple Accessibility.  It's not just on hotspot 22, it's any hotspot I set 
> that won't stick.  This feature is totally unusable now, and the same goes 
> for setting webspots.
> 
> Andrew
>> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
>> 
>> Hi!
>> Before i tell apple accessibility about this i think i’d ask here first.
>> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
>> WHen i try to go to hotspot 2 nothing happens.
>> This is on the latest el capitan on a mac mini mid 2011.
>> Don’t know why its not working but it doesn’t.
>> Can someone replicate this?
>> Its just number 2 that doesn’t work.
>> /A
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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> 
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Re: Hotspots not working properly.

[gs]

Well, I have had these kinds of issues ever since I started using the Mac a 
couple of years ago. I was all excited about how it would be really great and 
then when it didn't work I thought it might be something I was just doing 
incorrectly or not understanding. At this point I have given up entirely upon 
all of it and it's really a shame that the feature(s) do(es) not work as 
advertised.




On Oct 25, 2015, at 4:56 PM, Andrew Lamanche  wrote:

I can confirm this and I've written to the list about this before.  Hotspots 
just don't stick at all.  I had reported it in the beta testing and I've 
reported it  since upgrading to El Capitan.  Please keep on reporting it to 
Apple Accessibility.  It's not just on hotspot 22, it's any hotspot I set that 
won't stick.  This feature is totally unusable now, and the same goes for 
setting webspots.

Andrew
> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
> 
> Hi!
> Before i tell apple accessibility about this i think i’d ask here first.
> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
> WHen i try to go to hotspot 2 nothing happens.
> This is on the latest el capitan on a mac mini mid 2011.
> Don’t know why its not working but it doesn’t.
> Can someone replicate this?
> Its just number 2 that doesn’t work.
> /A
> 
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Re: Hotspots not working properly.

[Andrew Lamanche]

I can confirm this and I've written to the list about this before.  Hotspots 
just don't stick at all.  I had reported it in the beta testing and I've 
reported it  since upgrading to El Capitan.  Please keep on reporting it to 
Apple Accessibility.  It's not just on hotspot 22, it's any hotspot I set that 
won't stick.  This feature is totally unusable now, and the same goes for 
setting webspots.

Andrew
> On 25 Oct 2015, at 17:38, Anders Holmberg  wrote:
> 
> Hi!
> Before i tell apple accessibility about this i think i’d ask here first.
> I tried setting a hotspot on number 2 by pressing ctrl shift option 2.
> WHen i try to go to hotspot 2 nothing happens.
> This is on the latest el capitan on a mac mini mid 2011.
> Don’t know why its not working but it doesn’t.
> Can someone replicate this?
> Its just number 2 that doesn’t work.
> /A
> 
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> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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