Re: [Mailman-Users] mailman sending password reminders to members no longer subscribed

2016-11-02 Thread Jim Dory 
Thanks Carl,

I did check that but the email reminder was specific on an unsubscribed
email address. I'm now pretty sure it was an old installation on another
server. Still waiting on a forward of the email reminder to be sure.

On Wed, Nov 2, 2016 at 8:18 AM, Carl Zwanzig  wrote:

> On 11/2/2016 9:08 AM, Jim Dory wrote:
>
>> Mark was helpful in his suggestions: I'll have to get one of the folks to
>> forward me the password reminder so I can look at the headers. We did
>> upgrade our package with our host company so maybe the old is still
>> active.
>>
>
> Could also be something as simple as two memberships- joeu...@domain.com
> and joeu...@mail.domain.com. I've had that happen to me, both as a user
> and as a list admin.
>
> (One case of that- the mail host sent as "u...@saltmine.radix.net" but
> saltmine didn't directly receive mail; incoming had to go to "
> u...@radix.net". I had two sub's to the same list, one set as nomail.)
>
> Later,
>
> z!
>
>
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Re: [Mailman-Users] mailman sending password reminders to members no longer subscribed

2016-11-02 Thread Carl Zwanzig 

On 11/2/2016 9:08 AM, Jim Dory wrote:

Mark was helpful in his suggestions: I'll have to get one of the folks to
forward me the password reminder so I can look at the headers. We did
upgrade our package with our host company so maybe the old is still active.


Could also be something as simple as two memberships- joeu...@domain.com and 
joeu...@mail.domain.com. I've had that happen to me, both as a user and as a 
list admin.


(One case of that- the mail host sent as "u...@saltmine.radix.net" but 
saltmine didn't directly receive mail; incoming had to go to 
"u...@radix.net". I had two sub's to the same list, one set as nomail.)


Later,

z!

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Re: [Mailman-Users] mailman sending password reminders to members no longer subscribed

2016-11-02 Thread Jim Dory 
Subscription only is simply emphasizing that one has to be a subscriber to
the list. Perhaps this is the only way, I don't know, nor care.

How do I know? Both users replied to the email reminder so it went to the
list owner - me. I could look at the email address on the reminder and the
email on the reminder does not exist in the list of subscribers, both cases.

Mark was helpful in his suggestions: I'll have to get one of the folks to
forward me the password reminder so I can look at the headers. We did
upgrade our package with our host company so maybe the old is still active.

thanks all, Jim



On Wed, Nov 2, 2016 at 6:26 AM, Stephen J. Turnbull <
turnbull.stephen...@u.tsukuba.ac.jp> wrote:

> Jim Dory writes:
>
>  > I've gotten a couple complaints today from ex-members on our
> subscription
>  > only mailman list
>
> What do you mean by "subscription only"?  That's not a term we use as
> far as I know.
>
>  > after they received password reminders. They are not subscribed,
>
> How do you know that?
>
>  > so I can't honor their request to be removed from the mailing list.
>
> Well, they're subscribed *somewhere*.  Generally speaking, there are
> two possibilities.  First is that in the process of an upgrade, you
> ended up with two installations, one of which is basically dormant
> except for sending out password reminders or something.  Are any users
> reporting duplicate reminders?  If not, this is probably not the
> case.  On the other hand, if some users are not getting reminders at
> all, you probably do have a redundant installation that's still
> active.
>
> The second is that these users didn't unsubscribe the addresses that
> are receiving the password reminders.  One possibility is that they
> set their addresses to "no mail" rather than unsubscribing, which
> would explain not receiving posts but receiving reminders.  A second
> is that they had multiple addresses for the purpose of posting, but
> all but one were set to "no mail", and the users didn't unsubscribe
> their post-only addresses.
>
> In a stock Mailman installation the reminder message is addressed to
> the subscribed address in "To" in the header and the subscribed
> address is also present in the body.  Ask these users to check that
> these addresses are the one they unsubscribed.  Note that users may
> have changed their preferred addresses, but are still receiving
> reminders at the old address via some kind of forwarding setting.
>
> Finally, it's possible that these messages aren't from Mailman at all,
> but some kind of spoof to get them to click on a link.  Highly
> unlikely, I guess, but to be complete.
>
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[Mailman-Users] mailman sending password reminders to members no longer subscribed

2016-11-02 Thread Stephen J. Turnbull 
Jim Dory writes:

 > I've gotten a couple complaints today from ex-members on our subscription
 > only mailman list

What do you mean by "subscription only"?  That's not a term we use as
far as I know.

 > after they received password reminders. They are not subscribed,

How do you know that?

 > so I can't honor their request to be removed from the mailing list.

Well, they're subscribed *somewhere*.  Generally speaking, there are
two possibilities.  First is that in the process of an upgrade, you
ended up with two installations, one of which is basically dormant
except for sending out password reminders or something.  Are any users
reporting duplicate reminders?  If not, this is probably not the
case.  On the other hand, if some users are not getting reminders at
all, you probably do have a redundant installation that's still
active.

The second is that these users didn't unsubscribe the addresses that
are receiving the password reminders.  One possibility is that they
set their addresses to "no mail" rather than unsubscribing, which
would explain not receiving posts but receiving reminders.  A second
is that they had multiple addresses for the purpose of posting, but
all but one were set to "no mail", and the users didn't unsubscribe
their post-only addresses.

In a stock Mailman installation the reminder message is addressed to
the subscribed address in "To" in the header and the subscribed
address is also present in the body.  Ask these users to check that
these addresses are the one they unsubscribed.  Note that users may
have changed their preferred addresses, but are still receiving
reminders at the old address via some kind of forwarding setting.

Finally, it's possible that these messages aren't from Mailman at all,
but some kind of spoof to get them to click on a link.  Highly
unlikely, I guess, but to be complete.
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[Mailman-Users] mailman sending password reminders to members no longer subscribed

2016-11-02 Thread Stephen J. Turnbull 
Jim Dory writes:

 > I've gotten a couple complaints today from ex-members on our subscription
 > only mailman list

What do you mean by "subscription only"?  That's not a term we define
as far as I know.

 > after they received password reminders. They are not subscribed,

How do you know that?  The users say so?  They don't appear in the
membership list in the user interface?

 > so I can't honor their request to be removed from the mailing list.

Well, they're subscribed *somewhere*.  Generally speaking, there are
two possibilities.  First is that in the process of an upgrade, you
ended up with two installations, one of which is basically dormant
except for sending out password reminders or something.  Are any users
reporting duplicate reminders?  If not, this is probably not the
case.  On the other hand, if some users are not getting reminders at
all, you probably do have a redundant installation that's still
active.

The second is that these users didn't unsubscribe the addresses that
are receiving the password reminders.  One possibility is that they
set their addresses to "no mail" rather than unsubscribing, which
would explain not receiving posts but receiving reminders.  A second
is that they had multiple addresses for the purpose of posting, but
all but one were set to "no mail", and the users didn't unsubscribe
their post-only addresses.

In a stock Mailman installation the reminder message is addressed to
the subscribed address in "To" in the header and the subscribed
address is also present in the body.  Ask these users to check that
these addresses are the one they unsubscribed.  Note that users may
have changed their preferred addresses, but are still receiving
reminders at the old address via some kind of forwarding setting.

Finally, it's possible that these messages aren't from Mailman at all,
but some kind of spoof to get them to click on a link.  Highly
unlikely, I guess, but to be complete I mention it.

Steve
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Re: [Mailman-Users] mailman sending password reminders to members no longer subscribed

2016-11-02 Thread Mark Sapiro 
On 11/01/2016 07:48 PM, Jim Dory wrote:
> I've gotten a couple complaints today from ex-members on our subscription
> only mailman list after they received password reminders. They are not
> subscribed, so I can't honor their request to be removed from the mailing
> list.


You need to see the reminder. It will have the member's subscribed
address and the URL of the member's options page. If these are as you
expect including host and list name in the URL, you need to see the
Recevied: header chain in the notice to see what server sent the notice.
There may still be a prior incarnation of the list on another Mailman
installation on the current or a prior host machine that sent the notice.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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