[Nagios-users] Escalating notifications

2011-04-01 Thread Patrik Båt 
Hello mailinglist!

im trying to get a notification like this:

in first hardstate, email staff. (notication 1)

at the other notification (notification 2) im sending a SMS to the
oncall.

But the problem is, that on recovery im only getting a SMS due to the
sms escalation is in use.

Anyone have any good way to get this to work?

1. MAIL Problem
2. SMS Problem

On recovery:

1. Mail Recovery
2. SMS Recovery

with 2 escalations, i get like this:

1. Mail problem
2. Mail problem, SMS problem

recovery:

1. SMS recovery.

Config:

# SMS

define serviceescalation {
host_name *
service_description *
first_notification 2
last_notification 3
notification_interval 0
contacts oncall
}

define hostescalation {
host_name *
first_notification 2
last_notification 3
notification_interval 0
contacts oncall
}

# MAIL

define serviceescalation {
host_name *
service_description *
first_notification 1
last_notification 1
notification_interval 10 
contacts sysadmin.reports
}

define hostescalation {
host_name *
first_notification 1
last_notification 1
notification_interval 10
contacts sysadmin.reports
}

i have tried with diffrent last_notifications and so on, but with no
luck.

Regards Patrik Båt.



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Re: [Nagios-users] Escalating notifications

2011-04-01 Thread Paul M. Dubuc 
Patrik Båt wrote:
 Hello mailinglist!

 im trying to get a notification like this:

 in first hardstate, email staff. (notication 1)

 at the other notification (notification 2) im sending a SMS to the
 oncall.

 But the problem is, that on recovery im only getting a SMS due to the
 sms escalation is in use.

 Anyone have any good way to get this to work?

 1. MAIL Problem
 2. SMS Problem

 On recovery:

 1. Mail Recovery
 2. SMS Recovery

 with 2 escalations, i get like this:

 1. Mail problem
 2. Mail problem, SMS problem

 recovery:

 1. SMS recovery.

 Config:

 # SMS

 define serviceescalation {
  host_name *
  service_description *
  first_notification 2
  last_notification 3
  notification_interval 0
  contacts oncall
   }

 define hostescalation {
  host_name *
  first_notification 2
  last_notification 3
  notification_interval 0
  contacts oncall
   }

 # MAIL

 define serviceescalation {
  host_name *
  service_description *
  first_notification 1
  last_notification 1
  notification_interval 10
  contacts sysadmin.reports
   }

 define hostescalation {
  host_name *
  first_notification 1
  last_notification 1
  notification_interval 10
  contacts sysadmin.reports
   }

 i have tried with diffrent last_notifications and so on, but with no
 luck.

 Regards Patrik BÃ¥t.


Try using a separate escalation for the recovery events.  The recovery event 
is the last numbered event so it's hard to catch without a specific 
escalation.  Example:

define serviceescalation {
host_name *
service_description *
first_notification 1
last_notification 0
notification_interval 0
contacts sysadmin.reports,oncall
escalation_options r
}

define hostescalation {
host_name *
first_notification 1
last_notification 0
notification_interval 0
contacts sysadmin.reports,oncall
escalation_options r
}


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Re: [Nagios-users] Escalating notifications

2011-04-01 Thread Patrik Båt 
Smart thinking there, works perfectly!

Thanks alot!

On Fri, 2011-04-01 at 09:49 -0400, Paul M. Dubuc wrote:
 Patrik Båt wrote:
  Hello mailinglist!
 
  im trying to get a notification like this:
 
  in first hardstate, email staff. (notication 1)
 
  at the other notification (notification 2) im sending a SMS to the
  oncall.
 
  But the problem is, that on recovery im only getting a SMS due to the
  sms escalation is in use.
 
  Anyone have any good way to get this to work?
 
  1. MAIL Problem
  2. SMS Problem
 
  On recovery:
 
  1. Mail Recovery
  2. SMS Recovery
 
  with 2 escalations, i get like this:
 
  1. Mail problem
  2. Mail problem, SMS problem
 
  recovery:
 
  1. SMS recovery.
 
  Config:
 
  # SMS
 
  define serviceescalation {
   host_name *
   service_description *
   first_notification 2
   last_notification 3
   notification_interval 0
   contacts oncall
  }
 
  define hostescalation {
   host_name *
   first_notification 2
   last_notification 3
   notification_interval 0
   contacts oncall
  }
 
  # MAIL
 
  define serviceescalation {
   host_name *
   service_description *
   first_notification 1
   last_notification 1
   notification_interval 10
   contacts sysadmin.reports
  }
 
  define hostescalation {
   host_name *
   first_notification 1
   last_notification 1
   notification_interval 10
   contacts sysadmin.reports
  }
 
  i have tried with diffrent last_notifications and so on, but with no
  luck.
 
  Regards Patrik BÃ¥t.
 
 
 Try using a separate escalation for the recovery events.  The recovery event 
 is the last numbered event so it's hard to catch without a specific 
 escalation.  Example:
 
 define serviceescalation {
   host_name *
   service_description *
   first_notification 1
   last_notification 0
   notification_interval 0
   contacts sysadmin.reports,oncall
   escalation_options r
 }
 
 define hostescalation {
   host_name *
   first_notification 1
   last_notification 0
   notification_interval 0
   contacts sysadmin.reports,oncall
   escalation_options r
 }
 



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Re: [Nagios-users] Escalating notifications

2011-04-01 Thread Edwin Zoeller 
This is also what I am looking for. Where would you put the separate 
escalation? 

-Original Message-
From: Paul M. Dubuc [mailto:w...@paul.dubuc.org] 
Sent: Friday, April 01, 2011 8:49 AM
To: Nagios Users List
Subject: Re: [Nagios-users] Escalating notifications

Patrik Båt wrote:
 Hello mailinglist!

 im trying to get a notification like this:

 in first hardstate, email staff. (notication 1)

 at the other notification (notification 2) im sending a SMS to the 
 oncall.

 But the problem is, that on recovery im only getting a SMS due to the 
 sms escalation is in use.

 Anyone have any good way to get this to work?

 1. MAIL Problem
 2. SMS Problem

 On recovery:

 1. Mail Recovery
 2. SMS Recovery

 with 2 escalations, i get like this:

 1. Mail problem
 2. Mail problem, SMS problem

 recovery:

 1. SMS recovery.

 Config:

 # SMS

 define serviceescalation {
  host_name *
  service_description *
  first_notification 2
  last_notification 3
  notification_interval 0
  contacts oncall
   }

 define hostescalation {
  host_name *
  first_notification 2
  last_notification 3
  notification_interval 0
  contacts oncall
   }

 # MAIL

 define serviceescalation {
  host_name *
  service_description *
  first_notification 1
  last_notification 1
  notification_interval 10
  contacts sysadmin.reports
   }

 define hostescalation {
  host_name *
  first_notification 1
  last_notification 1
  notification_interval 10
  contacts sysadmin.reports
   }

 i have tried with diffrent last_notifications and so on, but with no 
 luck.

 Regards Patrik BÃ¥t.


Try using a separate escalation for the recovery events.  The recovery event is 
the last numbered event so it's hard to catch without a specific escalation.  
Example:

define serviceescalation {
host_name *
service_description *
first_notification 1
last_notification 0
notification_interval 0
contacts sysadmin.reports,oncall
escalation_options r
}

define hostescalation {
host_name *
first_notification 1
last_notification 0
notification_interval 0
contacts sysadmin.reports,oncall
escalation_options r
}


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Re: [Nagios-users] Escalating notifications

2011-04-01 Thread Paul M. Dubuc 
Same place you put the others.  The thing that makes them only apply to 
recovery events is the

escalation_options r

directive.

Edwin Zoeller wrote:
 This is also what I am looking for. Where would you put the separate 
 escalation?

 -Original Message-
 From: Paul M. Dubuc [mailto:w...@paul.dubuc.org]
 Sent: Friday, April 01, 2011 8:49 AM
 To: Nagios Users List
 Subject: Re: [Nagios-users] Escalating notifications

 Patrik Båt wrote:
 Hello mailinglist!

 im trying to get a notification like this:

 in first hardstate, email staff. (notication 1)

 at the other notification (notification 2) im sending a SMS to the
 oncall.

 But the problem is, that on recovery im only getting a SMS due to the
 sms escalation is in use.

 Anyone have any good way to get this to work?

 1. MAIL Problem
 2. SMS Problem

 On recovery:

 1. Mail Recovery
 2. SMS Recovery

 with 2 escalations, i get like this:

 1. Mail problem
 2. Mail problem, SMS problem

 recovery:

 1. SMS recovery.

 Config:

 # SMS

 define serviceescalation {
   host_name *
   service_description *
   first_notification 2
   last_notification 3
   notification_interval 0
   contacts oncall
  }

 define hostescalation {
   host_name *
   first_notification 2
   last_notification 3
   notification_interval 0
   contacts oncall
  }

 # MAIL

 define serviceescalation {
   host_name *
   service_description *
   first_notification 1
   last_notification 1
   notification_interval 10
   contacts sysadmin.reports
  }

 define hostescalation {
   host_name *
   first_notification 1
   last_notification 1
   notification_interval 10
   contacts sysadmin.reports
  }

 i have tried with diffrent last_notifications and so on, but with no
 luck.

 Regards Patrik BÃ¥t.


 Try using a separate escalation for the recovery events.  The recovery event 
 is the last numbered event so it's hard to catch without a specific 
 escalation.  Example:

 define serviceescalation {
   host_name *
   service_description *
   first_notification 1
   last_notification 0
   notification_interval 0
   contacts sysadmin.reports,oncall
   escalation_options r
 }

 define hostescalation {
   host_name *
   first_notification 1
   last_notification 0
   notification_interval 0
   contacts sysadmin.reports,oncall
   escalation_options r
 }


 --
 Create and publish websites with WebMatrix Use the most popular FREE web apps 
 or write code yourself; WebMatrix provides all the features you need to 
 develop and publish your website. http://p.sf.net/sfu/ms-webmatrix-sf
 ___
 Nagios-users mailing list
 Nagios-users@lists.sourceforge.net
 https://lists.sourceforge.net/lists/listinfo/nagios-users
 ::: Please include Nagios version, plugin version (-v) and OS when reporting 
 any issue.
 ::: Messages without supporting info will risk being sent to /dev/null

 --
 Create and publish websites with WebMatrix
 Use the most popular FREE web apps or write code yourself;
 WebMatrix provides all the features you need to develop and
 publish your website. http://p.sf.net/sfu/ms-webmatrix-sf
 ___
 Nagios-users mailing list
 Nagios-users@lists.sourceforge.net
 https://lists.sourceforge.net/lists/listinfo/nagios-users
 ::: Please include Nagios version, plugin version (-v) and OS when reporting 
 any issue.
 ::: Messages without supporting info will risk being sent to /dev/null


--
Create and publish websites with WebMatrix
Use the most popular FREE web apps or write code yourself; 
WebMatrix provides all the features you need to develop and 
publish your website. http://p.sf.net/sfu/ms-webmatrix-sf
___
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::: Please include Nagios version, plugin version (-v) and OS when reporting 
any issue. 
::: Messages without supporting info will risk being sent to /dev/null