Re: [Ntop] Disappearing ntopng menu items

[Peter Shute]

Thank you, knowing that will be very helpful. I started a new issue here:
https://github.com/ntop/ntopng/issues/1706

I took a screenshot this morning, but forgot to check cookies and javascript 
inspector. I will update the issue when I've done that.

> -Original Message-
> From: ntop-boun...@listgateway.unipi.it [mailto:ntop-
> boun...@listgateway.unipi.it] On Behalf Of Emanuele Faranda
> Sent: Monday, 19 March 2018 8:10 PM
> To: ntop@listgateway.unipi.it
> Subject: Re: [Ntop] Disappearing ntopng menu items
> 
> Hi,
> 
> The timeout is 12 hours.
> 
> Regards,
> Emanuele
> 
> 
> On 03/16/2018 05:28 PM, Peter Shute wrote:
> > I'm using Firefox. I've left it running at work over the weekend, so I'll 
> > check
> it on Monday. What is the normal timeout period before autologout?
> >
> > Sent from my iPad
> >
> > On 16 Mar 2018, at 8:17 pm, Emanuele Faranda
> <fara...@ntop.org<mailto:fara...@ntop.org>> wrote:
> >
> >
> > Hi Peter,
> >
> > What browser/ntopng version are you using? Do you have enabled plugins
> which may interfere with the gui?
> >
> > Please perform these tests:
> >
> >  - When you experience the problem, do a screenshot. Please open the
> javascript inspector of your browser and see if there are errors. Moreover, if
> you go into the cookies (e.g. under chrome into Application -> Cookies), do
> you have cookies listed?
> >
> >  - If you temporary add the --disable-autologout option temporary, can
> you still experience the problem?
> >
> > Please post the result of these tests on out github page
> https://github.com/ntop/ntopng into a new issue.
> >
> > Regards,
> > Emanuele
> >
> > On 03/15/2018 09:26 PM, Peter Shute wrote:
> >
> > To reproduce it, I log in and leave the browser running. After a while, I
> don't know how long, I return to the page (usually the dashboard), and find
> that while I can still do some things, eg change between interfaces, look at
> charts, etc, I can do no configuration, and logout isn't available. I would 
> have
> expected that it should present the login prompt. I think it does do that if I
> close and reopen the browser.
> >
> >   I am attaching a screenshot to show which item disappears, but I don't
> know if this list accepts attachments. I have just logged it in, but if the
> problem returns, I will do more screenshots.
> >
> > How long do I need to wait until it logs out automatically?
> >
> > Once it has logged out, how do you want me to send the configuration? Is
> there a file I can send? What else?
> >
> >
> >
> > -Original Message-----
> > From:
> > ntop-boun...@listgateway.unipi.it<mailto:ntop-
> boun...@listgateway.unip
> > i.it> [mailto:ntop-
> > boun...@listgateway.unipi.it<mailto:boun...@listgateway.unipi.it>] On
> > Behalf Of Simone Mainardi
> > Sent: Thursday, 15 March 2018 9:07 PM
> > To: n...@unipi.it<mailto:n...@unipi.it>
> > Subject: Re: [Ntop] Disappearing ntopng menu items
> >
> > Peter,
> >
> > We are unable to reproduce. Please, explain, step by step (briefly),
> > how to reproduce the behavior. Also show the ntopng configuration
> > used, the page with missing menu items, and also check the HTTP
> > reqs/responses (you can use the browser inspector) and check for the
> presence of cookies.
> >
> >
> >
> > On 15 Mar 2018, at 03:26, Peter Shute
> <psh...@nuw.org.au><mailto:psh...@nuw.org.au> wrote:
> >
> > I'm still seeing this problem. I don't want to use
> > --disable-autologout. Once
> >
> >
> > it happens, there's no option in the interface to logout so that I can
> > log in again. The dropdown that normally contains the logout option
> > (looks like a power button) is gone from the top menu. The only way
> > around it is to add "logout.lua" to the URL.
> >
> >
> > -Original Message-
> > From:
> > ntop-boun...@listgateway.unipi.it<mailto:ntop-
> boun...@listgateway.unip
> > i.it> [mailto:ntop-
> > boun...@listgateway.unipi.it<mailto:boun...@listgateway.unipi.it>] On
> > Behalf Of Simone Mainardi
> > Sent: Tuesday, 20 February 2018 8:05 PM
> > To: n...@unipi.it<mailto:n...@unipi.it>
> > Subject: Re: [Ntop] Disappearing ntopng menu items
> >
> > Peter,
> >
> >
> >
> > On 19 Feb 2018, at 22:04, Peter Shute
> <psh...@nuw.org.au><mailto:psh...@nuw.org.au> wrote:
> >
> > Apologies for the repeat postings. One of our 

Re: [Ntop] Disappearing ntopng menu items

[Emanuele Faranda]

Hi Peter,

What browser/ntopng version are you using? Do you have enabled plugins 
which may interfere with the gui?


Please perform these tests:

    - When you experience the problem, do a screenshot. Please open the 
javascript inspector of your browser and see if there are errors. 
Moreover, if you go into the cookies (e.g. under chrome into Application 
-> Cookies), do you have cookies listed?


    - If you temporary add the --disable-autologout option temporary, 
can you still experience the problem?


Please post the result of these tests on out github page 
https://github.com/ntop/ntopng into a new issue.


Regards,
Emanuele


On 03/15/2018 09:26 PM, Peter Shute wrote:

To reproduce it, I log in and leave the browser running. After a while, I don't 
know how long, I return to the page (usually the dashboard), and find that 
while I can still do some things, eg change between interfaces, look at charts, 
etc, I can do no configuration, and logout isn't available. I would have 
expected that it should present the login prompt. I think it does do that if I 
close and reopen the browser.

  I am attaching a screenshot to show which item disappears, but I don't know 
if this list accepts attachments. I have just logged it in, but if the problem 
returns, I will do more screenshots.

How long do I need to wait until it logs out automatically?

Once it has logged out, how do you want me to send the configuration? Is there 
a file I can send? What else?


-Original Message-
From: ntop-boun...@listgateway.unipi.it [mailto:ntop-
boun...@listgateway.unipi.it] On Behalf Of Simone Mainardi
Sent: Thursday, 15 March 2018 9:07 PM
To: n...@unipi.it
Subject: Re: [Ntop] Disappearing ntopng menu items

Peter,

We are unable to reproduce. Please, explain, step by step (briefly), how to
reproduce the behavior. Also show the ntopng configuration used, the page
with missing menu items, and also check the HTTP reqs/responses (you can
use the browser inspector) and check for the presence of cookies.


On 15 Mar 2018, at 03:26, Peter Shute <psh...@nuw.org.au> wrote:

I'm still seeing this problem. I don't want to use --disable-autologout. Once

it happens, there's no option in the interface to logout so that I can log in
again. The dropdown that normally contains the logout option (looks like a
power button) is gone from the top menu. The only way around it is to add
"logout.lua" to the URL.

-Original Message-
From: ntop-boun...@listgateway.unipi.it [mailto:ntop-
boun...@listgateway.unipi.it] On Behalf Of Simone Mainardi
Sent: Tuesday, 20 February 2018 8:05 PM
To: n...@unipi.it
Subject: Re: [Ntop] Disappearing ntopng menu items

Peter,


On 19 Feb 2018, at 22:04, Peter Shute <psh...@nuw.org.au> wrote:

Apologies for the repeat postings. One of our spam filters has
suddenly

decided everything from this list is spam. I've whitelisted it now,
so hopefully that's fixed. I suspect this has happened before when
the list has gone quiet, so I should remember to check the archives.

I'll try disabling autologout, but I don't understand the bahaviour.
If I try to

connect after an ntopng restart,  can't see anything until I log in.
After autologout, I can still access a lot of things in the gui. And
why is there no login button to log back in?

This is normal. Your session is automatically extended when you
--disable- autologout. So even if you restart ntopng you will still be

authorized to log in.

You can click the logout if you want to terminate the session and
have the login window displayed.


Peter Shute

Simone wrote:

Peter,


On 14 Feb 2018, at 00:11, Peter Shute  wrote:

If I log into ntopng, then leave it in the browser for a long time (hours?

overnight?), some menu items disappear. For example I no longer see
Preferences in the Settings menu, and the Power menu is no longer
visible, so I can't access the Logout command.

Logging out and in again fixes this, but the only way to log out is
to

manually add "logout.lua" to the URL.

This is normal due to the expiration of the session you are
authenticated

with. If you don't want the autologout, please use:

[--disable-autologout|-q]   | Disable web logout for inactivity


Simone


___

Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop


___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop


_

Re: [Ntop] Disappearing ntopng menu items

[Peter Shute]

To reproduce it, I log in and leave the browser running. After a while, I don't 
know how long, I return to the page (usually the dashboard), and find that 
while I can still do some things, eg change between interfaces, look at charts, 
etc, I can do no configuration, and logout isn't available. I would have 
expected that it should present the login prompt. I think it does do that if I 
close and reopen the browser.

 I am attaching a screenshot to show which item disappears, but I don't know if 
this list accepts attachments. I have just logged it in, but if the problem 
returns, I will do more screenshots.

How long do I need to wait until it logs out automatically?

Once it has logged out, how do you want me to send the configuration? Is there 
a file I can send? What else?

> -Original Message-
> From: ntop-boun...@listgateway.unipi.it [mailto:ntop-
> boun...@listgateway.unipi.it] On Behalf Of Simone Mainardi
> Sent: Thursday, 15 March 2018 9:07 PM
> To: n...@unipi.it
> Subject: Re: [Ntop] Disappearing ntopng menu items
> 
> Peter,
> 
> We are unable to reproduce. Please, explain, step by step (briefly), how to
> reproduce the behavior. Also show the ntopng configuration used, the page
> with missing menu items, and also check the HTTP reqs/responses (you can
> use the browser inspector) and check for the presence of cookies.
> 
> > On 15 Mar 2018, at 03:26, Peter Shute <psh...@nuw.org.au> wrote:
> >
> > I'm still seeing this problem. I don't want to use --disable-autologout. 
> > Once
> it happens, there's no option in the interface to logout so that I can log in
> again. The dropdown that normally contains the logout option (looks like a
> power button) is gone from the top menu. The only way around it is to add
> "logout.lua" to the URL.
> >
> >> -Original Message-
> >> From: ntop-boun...@listgateway.unipi.it [mailto:ntop-
> >> boun...@listgateway.unipi.it] On Behalf Of Simone Mainardi
> >> Sent: Tuesday, 20 February 2018 8:05 PM
> >> To: n...@unipi.it
> >> Subject: Re: [Ntop] Disappearing ntopng menu items
> >>
> >> Peter,
> >>
> >>> On 19 Feb 2018, at 22:04, Peter Shute <psh...@nuw.org.au> wrote:
> >>>
> >>> Apologies for the repeat postings. One of our spam filters has
> >>> suddenly
> >> decided everything from this list is spam. I've whitelisted it now,
> >> so hopefully that's fixed. I suspect this has happened before when
> >> the list has gone quiet, so I should remember to check the archives.
> >>>
> >>> I'll try disabling autologout, but I don't understand the bahaviour.
> >>> If I try to
> >> connect after an ntopng restart,  can't see anything until I log in.
> >> After autologout, I can still access a lot of things in the gui. And
> >> why is there no login button to log back in?
> >>
> >> This is normal. Your session is automatically extended when you
> >> --disable- autologout. So even if you restart ntopng you will still be
> authorized to log in.
> >> You can click the logout if you want to terminate the session and
> >> have the login window displayed.
> >>
> >>>
> >>> Peter Shute
> >>>
> >>> Simone wrote:
> >>>
> >>> Peter,
> >>>
> >>>> On 14 Feb 2018, at 00:11, Peter Shute  wrote:
> >>>>
> >>>> If I log into ntopng, then leave it in the browser for a long time 
> >>>> (hours?
> >> overnight?), some menu items disappear. For example I no longer see
> >> Preferences in the Settings menu, and the Power menu is no longer
> >> visible, so I can't access the Logout command.
> >>>>
> >>>> Logging out and in again fixes this, but the only way to log out is
> >>>> to
> >> manually add "logout.lua" to the URL.
> >>>
> >>> This is normal due to the expiration of the session you are
> >>> authenticated
> >> with. If you don't want the autologout, please use:
> >>>
> >>> [--disable-autologout|-q]   | Disable web logout for inactivity
> >>>
> >>>
> >>> Simone
> >>>
> >>
> ___
> >>> Ntop mailing list
> >>> Ntop@listgateway.unipi.it
> >>> http://listgateway.unipi.it/mailman/listinfo/ntop
> >>
> >> ___
> >> Ntop mailing list
> >> Ntop@listgateway.unipi.it
> >> http://listgateway.unipi.it/mailman/listinfo/ntop
> > ___
> > Ntop mailing list
> > Ntop@listgateway.unipi.it
> > http://listgateway.unipi.it/mailman/listinfo/ntop
> 
> ___
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop
___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

Re: [Ntop] Disappearing ntopng menu items

[Simone Mainardi]

Peter,

We are unable to reproduce. Please, explain, step by step (briefly), how to 
reproduce the behavior. Also show the ntopng configuration used, the page with 
missing menu items, and also check the HTTP reqs/responses (you can use the 
browser inspector) and check for the presence of cookies.

> On 15 Mar 2018, at 03:26, Peter Shute <psh...@nuw.org.au> wrote:
> 
> I'm still seeing this problem. I don't want to use --disable-autologout. Once 
> it happens, there's no option in the interface to logout so that I can log in 
> again. The dropdown that normally contains the logout option (looks like a 
> power button) is gone from the top menu. The only way around it is to add 
> "logout.lua" to the URL.
> 
>> -Original Message-
>> From: ntop-boun...@listgateway.unipi.it [mailto:ntop-
>> boun...@listgateway.unipi.it] On Behalf Of Simone Mainardi
>> Sent: Tuesday, 20 February 2018 8:05 PM
>> To: n...@unipi.it
>> Subject: Re: [Ntop] Disappearing ntopng menu items
>> 
>> Peter,
>> 
>>> On 19 Feb 2018, at 22:04, Peter Shute <psh...@nuw.org.au> wrote:
>>> 
>>> Apologies for the repeat postings. One of our spam filters has suddenly
>> decided everything from this list is spam. I've whitelisted it now, so 
>> hopefully
>> that's fixed. I suspect this has happened before when the list has gone 
>> quiet,
>> so I should remember to check the archives.
>>> 
>>> I'll try disabling autologout, but I don't understand the bahaviour. If I 
>>> try to
>> connect after an ntopng restart,  can't see anything until I log in. After
>> autologout, I can still access a lot of things in the gui. And why is there 
>> no
>> login button to log back in?
>> 
>> This is normal. Your session is automatically extended when you --disable-
>> autologout. So even if you restart ntopng you will still be authorized to 
>> log in.
>> You can click the logout if you want to terminate the session and have the
>> login window displayed.
>> 
>>> 
>>> Peter Shute
>>> 
>>> Simone wrote:
>>> 
>>> Peter,
>>> 
>>>> On 14 Feb 2018, at 00:11, Peter Shute  wrote:
>>>> 
>>>> If I log into ntopng, then leave it in the browser for a long time (hours?
>> overnight?), some menu items disappear. For example I no longer see
>> Preferences in the Settings menu, and the Power menu is no longer visible,
>> so I can't access the Logout command.
>>>> 
>>>> Logging out and in again fixes this, but the only way to log out is to
>> manually add "logout.lua" to the URL.
>>> 
>>> This is normal due to the expiration of the session you are authenticated
>> with. If you don't want the autologout, please use:
>>> 
>>> [--disable-autologout|-q]   | Disable web logout for inactivity
>>> 
>>> 
>>> Simone
>>> 
>> ___
>>> Ntop mailing list
>>> Ntop@listgateway.unipi.it
>>> http://listgateway.unipi.it/mailman/listinfo/ntop
>> 
>> ___
>> Ntop mailing list
>> Ntop@listgateway.unipi.it
>> http://listgateway.unipi.it/mailman/listinfo/ntop
> ___
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop

___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

Re: [Ntop] Disappearing ntopng menu items

[Peter Shute]

I'm still seeing this problem. I don't want to use --disable-autologout. Once 
it happens, there's no option in the interface to logout so that I can log in 
again. The dropdown that normally contains the logout option (looks like a 
power button) is gone from the top menu. The only way around it is to add 
"logout.lua" to the URL.

> -Original Message-
> From: ntop-boun...@listgateway.unipi.it [mailto:ntop-
> boun...@listgateway.unipi.it] On Behalf Of Simone Mainardi
> Sent: Tuesday, 20 February 2018 8:05 PM
> To: n...@unipi.it
> Subject: Re: [Ntop] Disappearing ntopng menu items
> 
> Peter,
> 
> > On 19 Feb 2018, at 22:04, Peter Shute <psh...@nuw.org.au> wrote:
> >
> > Apologies for the repeat postings. One of our spam filters has suddenly
> decided everything from this list is spam. I've whitelisted it now, so 
> hopefully
> that's fixed. I suspect this has happened before when the list has gone quiet,
> so I should remember to check the archives.
> >
> > I'll try disabling autologout, but I don't understand the bahaviour. If I 
> > try to
> connect after an ntopng restart,  can't see anything until I log in. After
> autologout, I can still access a lot of things in the gui. And why is there no
> login button to log back in?
> 
> This is normal. Your session is automatically extended when you --disable-
> autologout. So even if you restart ntopng you will still be authorized to log 
> in.
> You can click the logout if you want to terminate the session and have the
> login window displayed.
> 
> >
> > Peter Shute
> >
> > Simone wrote:
> >
> > Peter,
> >
> >> On 14 Feb 2018, at 00:11, Peter Shute  wrote:
> >>
> >> If I log into ntopng, then leave it in the browser for a long time (hours?
> overnight?), some menu items disappear. For example I no longer see
> Preferences in the Settings menu, and the Power menu is no longer visible,
> so I can't access the Logout command.
> >>
> >> Logging out and in again fixes this, but the only way to log out is to
> manually add "logout.lua" to the URL.
> >
> > This is normal due to the expiration of the session you are authenticated
> with. If you don't want the autologout, please use:
> >
> > [--disable-autologout|-q]   | Disable web logout for inactivity
> >
> >
> > Simone
> >
> ___
> > Ntop mailing list
> > Ntop@listgateway.unipi.it
> > http://listgateway.unipi.it/mailman/listinfo/ntop
> 
> ___
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop
___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

Re: [Ntop] Disappearing ntopng menu items

[Simone Mainardi]

Peter,

> On 19 Feb 2018, at 22:04, Peter Shute  wrote:
> 
> Apologies for the repeat postings. One of our spam filters has suddenly 
> decided everything from this list is spam. I've whitelisted it now, so 
> hopefully that's fixed. I suspect this has happened before when the list has 
> gone quiet, so I should remember to check the archives.
> 
> I'll try disabling autologout, but I don't understand the bahaviour. If I try 
> to connect after an ntopng restart,  can't see anything until I log in. After 
> autologout, I can still access a lot of things in the gui. And why is there 
> no login button to log back in?

This is normal. Your session is automatically extended when you 
--disable-autologout. So even if you restart ntopng you will still be 
authorized to log in. You can click the logout if you want to terminate the 
session and have the login window displayed.

> 
> Peter Shute
> 
> Simone wrote:
> 
> Peter,
> 
>> On 14 Feb 2018, at 00:11, Peter Shute  wrote:
>> 
>> If I log into ntopng, then leave it in the browser for a long time (hours? 
>> overnight?), some menu items disappear. For example I no longer see 
>> Preferences in the Settings menu, and the Power menu is no longer visible, 
>> so I can't access the Logout command.
>> 
>> Logging out and in again fixes this, but the only way to log out is to 
>> manually add "logout.lua" to the URL.
> 
> This is normal due to the expiration of the session you are authenticated 
> with. If you don't want the autologout, please use:
> 
> [--disable-autologout|-q]   | Disable web logout for inactivity
> 
> 
> Simone
> ___
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop

___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

Re: [Ntop] Disappearing ntopng menu items

[Peter Shute]

Apologies for the repeat postings. One of our spam filters has suddenly decided 
everything from this list is spam. I've whitelisted it now, so hopefully that's 
fixed. I suspect this has happened before when the list has gone quiet, so I 
should remember to check the archives.

I'll try disabling autologout, but I don't understand the bahaviour. If I try 
to connect after an ntopng restart,  can't see anything until I log in. After 
autologout, I can still access a lot of things in the gui. And why is there no 
login button to log back in?

Peter Shute

Simone wrote:

Peter,

> On 14 Feb 2018, at 00:11, Peter Shute  wrote:
> 
> If I log into ntopng, then leave it in the browser for a long time (hours? 
> overnight?), some menu items disappear. For example I no longer see 
> Preferences in the Settings menu, and the Power menu is no longer visible, so 
> I can't access the Logout command.
> 
> Logging out and in again fixes this, but the only way to log out is to 
> manually add "logout.lua" to the URL.

This is normal due to the expiration of the session you are authenticated with. 
If you don't want the autologout, please use:

[--disable-autologout|-q]   | Disable web logout for inactivity


Simone
<>___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

[Ntop] Disappearing ntopng menu items

[Peter Shute]

If I log into ntopng, then leave it in the browser for a long time (hours? 
overnight?), some menu items disappear. For example I no longer see Preferences 
in the Settings menu, and the Power menu is no longer visible, so I can't 
access the Logout command.

Logging out and in again fixes this, but the only way to log out is to manually 
add "logout.lua" to the URL.

I don't think I've seen this behaviour before upgrading to v.3.3.180211, but I 
also vaguely remember ticking a box to stay logged in recently. I'm not sure if 
it was ntopng or some other site.

Peter Shute 
<>___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop

Re: [Ntop] Disappearing ntopng menu items

[Simone Mainardi]

Peter,


> On 14 Feb 2018, at 00:11, Peter Shute  wrote:
> 
> If I log into ntopng, then leave it in the browser for a long time (hours? 
> overnight?), some menu items disappear. For example I no longer see 
> Preferences in the Settings menu, and the Power menu is no longer visible, so 
> I can't access the Logout command.
> 
> Logging out and in again fixes this, but the only way to log out is to 
> manually add "logout.lua" to the URL.

This is normal due to the expiration of the session you are authenticated with. 
If you don't want the autologout, please use:

[--disable-autologout|-q]   | Disable web logout for inactivity


Simone

> 
> I don't think I've seen this behaviour before upgrading to v.3.3.180211, but 
> I also vaguely remember ticking a box to stay logged in recently. I'm not 
> sure if it was ntopng or some other site.
> 
> Peter Shute 
> ___
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop

___
Ntop mailing list
Ntop@listgateway.unipi.it
http://listgateway.unipi.it/mailman/listinfo/ntop