Re: [onap-discuss] [ONAP Helpdesk #57562] Jira and Gerrit integration not reliable
Hi Andy, Thanks for quick response. What you list is always my go to work-around, but it works maybe 10% of the time. There an issue here that warrants further investigation. Randa -Original Message- From: Andrew Grimberg via RT [mailto:onap-helpd...@rt.linuxfoundation.org] Sent: Thursday, June 21, 2018 6:04 PM To: MAHER, RANDA Cc: gildas.lani...@huawei.com; onap-discuss@lists.onap.org Subject: Re: [ONAP Helpdesk #57562] Jira and Gerrit integration not reliable On 06/21/2018 02:04 PM, rx1...@att.com via RT wrote: > Dear Helpdesk, > > Can you tell me why Jira sometimes shows the Gerrit submission and > sometimes not. I have not been able to identify a pattern to this. > It seems to randomly work. This is a real productivity issue when we > can't reliably depend on Jira to show us the linked Gerrit submission > and we have to hunt around for things in Gerrit. > > Thanks, Randa Greetings Randa, The integration is working. The issue is that the plugin maintains a cache of changes that it's aware of. If at anytime you are feeling that there is something that isn't being shown then to the right of the Gerrit header there is a pull down (down arrow) that you can toggle between the view of the types of issues. Whenever this is done it will _force_ the plugin to invalidate the cache and recheck for changes that meet the linking criteria. There is no configuration for the plugin that we can set to avoid this. The only configuration we have is to point the plugin at a single Gerrit instance and set the search query that is used to find linked issues. -Andy- -- Andrew J Grimberg Lead, IT Release Engineering The Linux Foundation -=-=-=-=-=-=-=-=-=-=-=- Links: You receive all messages sent to this group. View/Reply Online (#10519): https://lists.onap.org/g/onap-discuss/message/10519 Mute This Topic: https://lists.onap.org/mt/22531033/21656 Group Owner: onap-discuss+ow...@lists.onap.org Unsubscribe: https://lists.onap.org/g/onap-discuss/unsub [arch...@mail-archive.com] -=-=-=-=-=-=-=-=-=-=-=-
Re: [onap-discuss] [ONAP Helpdesk #57562] Jira and Gerrit integration not reliable
Hi Andy, Thanks for quick response. What you list is always my go to work-around, but it works maybe 10% of the time. There an issue here that warrants further investigation. Randa -Original Message- From: Andrew Grimberg via RT [mailto:onap-helpd...@rt.linuxfoundation.org] Sent: Thursday, June 21, 2018 6:04 PM To: MAHER, RANDA Cc: gildas.lani...@huawei.com; onap-discuss@lists.onap.org Subject: Re: [ONAP Helpdesk #57562] Jira and Gerrit integration not reliable On 06/21/2018 02:04 PM, rx1...@att.com via RT wrote: > Dear Helpdesk, > > Can you tell me why Jira sometimes shows the Gerrit submission and > sometimes not. I have not been able to identify a pattern to this. > It seems to randomly work. This is a real productivity issue when we > can't reliably depend on Jira to show us the linked Gerrit submission > and we have to hunt around for things in Gerrit. > > Thanks, Randa Greetings Randa, The integration is working. The issue is that the plugin maintains a cache of changes that it's aware of. If at anytime you are feeling that there is something that isn't being shown then to the right of the Gerrit header there is a pull down (down arrow) that you can toggle between the view of the types of issues. Whenever this is done it will _force_ the plugin to invalidate the cache and recheck for changes that meet the linking criteria. There is no configuration for the plugin that we can set to avoid this. The only configuration we have is to point the plugin at a single Gerrit instance and set the search query that is used to find linked issues. -Andy- -- Andrew J Grimberg Lead, IT Release Engineering The Linux Foundation -=-=-=-=-=-=-=-=-=-=-=- Links: You receive all messages sent to this group. View/Reply Online (#10505): https://lists.onap.org/g/onap-discuss/message/10505 Mute This Topic: https://lists.onap.org/mt/22531033/21656 Group Owner: onap-discuss+ow...@lists.onap.org Unsubscribe: https://lists.onap.org/g/onap-discuss/unsub [arch...@mail-archive.com] -=-=-=-=-=-=-=-=-=-=-=-
Re: [onap-discuss] [ONAP Helpdesk #57562] Jira and Gerrit integration not reliable
On 06/21/2018 02:04 PM, rx1...@att.com via RT wrote: > Dear Helpdesk, > > Can you tell me why Jira sometimes shows the Gerrit submission and > sometimes not. I have not been able to identify a pattern to this. > It seems to randomly work. This is a real productivity issue when we > can't reliably depend on Jira to show us the linked Gerrit submission > and we have to hunt around for things in Gerrit. > > Thanks, Randa Greetings Randa, The integration is working. The issue is that the plugin maintains a cache of changes that it's aware of. If at anytime you are feeling that there is something that isn't being shown then to the right of the Gerrit header there is a pull down (down arrow) that you can toggle between the view of the types of issues. Whenever this is done it will _force_ the plugin to invalidate the cache and recheck for changes that meet the linking criteria. There is no configuration for the plugin that we can set to avoid this. The only configuration we have is to point the plugin at a single Gerrit instance and set the search query that is used to find linked issues. -Andy- -- Andrew J Grimberg Lead, IT Release Engineering The Linux Foundation -=-=-=-=-=-=-=-=-=-=-=- Links: You receive all messages sent to this group. View/Reply Online (#10503): https://lists.onap.org/g/onap-discuss/message/10503 Mute This Topic: https://lists.onap.org/mt/22531033/21656 Group Owner: onap-discuss+ow...@lists.onap.org Unsubscribe: https://lists.onap.org/g/onap-discuss/unsub [arch...@mail-archive.com] -=-=-=-=-=-=-=-=-=-=-=- bint05F23q9cu.bin Description: application/rt-original-message
