[OPEN-ILS-GENERAL] paypal credit card payment
Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org
Re: [OPEN-ILS-GENERAL] paypal credit card payment
We do not. We end up just absorbing the cost. Tim On Fri, Apr 5, 2013 at 11:22 AM, Joe knuev...@oplin.org wrote: Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org -- Tim Spindler tjspind...@gmail.com *P** Go Green - **Save a tree! Please don't print this e-mail unless it's really necessary.*
Re: [OPEN-ILS-GENERAL] paypal credit card payment
Hi- Our board of trustees decided to absorb that cost ourselves. Some libraries put a minimum on fines patrons can pay with their credit card. Say they can only pay the fine if it is 5.00 and higher- I can't remember if there is a way to do this with Evergreen or not- but that helps them justify the cost of the processing the credit card fee. I think that you could see the charge- and you can test this yourself using the test cards that paypal gives you. Contact me offline if you need those numbers. Thanks- hope this helps. Lisa Lisa Hill | Projects Specialist | Virtual Library Services http://www.kcls.org and http://catalog.kcls.org p: 425.369.3480 | f: 425.369.3407 . -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Joe Sent: Friday, April 05, 2013 8:23 AM To: Evergreen Discussion Group Subject: [OPEN-ILS-GENERAL] paypal credit card payment Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org
Re: [OPEN-ILS-GENERAL] paypal credit card payment
I have not seen a way to set a minimum charge but we would be interested to learn if it can be done. Tim On Fri, Apr 5, 2013 at 11:39 AM, Lisa Hill lh...@kcls.org wrote: Hi- Our board of trustees decided to absorb that cost ourselves. Some libraries put a minimum on fines patrons can pay with their credit card. Say they can only pay the fine if it is 5.00 and higher- I can't remember if there is a way to do this with Evergreen or not- but that helps them justify the cost of the processing the credit card fee. I think that you could see the charge- and you can test this yourself using the test cards that paypal gives you. Contact me offline if you need those numbers. Thanks- hope this helps. Lisa Lisa Hill | Projects Specialist | Virtual Library Services http://www.kcls.org and http://catalog.kcls.org p: 425.369.3480 | f: 425.369.3407 . -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto: open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Joe Sent: Friday, April 05, 2013 8:23 AM To: Evergreen Discussion Group Subject: [OPEN-ILS-GENERAL] paypal credit card payment Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org -- Tim Spindler tjspind...@gmail.com *P** Go Green - **Save a tree! Please don't print this e-mail unless it's really necessary.*
Re: [OPEN-ILS-GENERAL] paypal credit card payment
We have another question, can you have separate paypal accounts for different libraries (so libraries use their own accounts). I'm not sure we want to do this but the question has come up. Tim Spindler C/W MARS On Fri, Apr 5, 2013 at 11:59 AM, Tim Spindler tjspind...@gmail.com wrote: I have not seen a way to set a minimum charge but we would be interested to learn if it can be done. Tim On Fri, Apr 5, 2013 at 11:39 AM, Lisa Hill lh...@kcls.org wrote: Hi- Our board of trustees decided to absorb that cost ourselves. Some libraries put a minimum on fines patrons can pay with their credit card. Say they can only pay the fine if it is 5.00 and higher- I can't remember if there is a way to do this with Evergreen or not- but that helps them justify the cost of the processing the credit card fee. I think that you could see the charge- and you can test this yourself using the test cards that paypal gives you. Contact me offline if you need those numbers. Thanks- hope this helps. Lisa Lisa Hill | Projects Specialist | Virtual Library Services http://www.kcls.org and http://catalog.kcls.org p: 425.369.3480 | f: 425.369.3407 . -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto: open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Joe Sent: Friday, April 05, 2013 8:23 AM To: Evergreen Discussion Group Subject: [OPEN-ILS-GENERAL] paypal credit card payment Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org -- Tim Spindler tjspind...@gmail.com *P** Go Green - **Save a tree! Please don't print this e-mail unless it's really necessary.* -- Tim Spindler tjspind...@gmail.com *P** Go Green - **Save a tree! Please don't print this e-mail unless it's really necessary.*
[OPEN-ILS-GENERAL] Hold is behind circ desk option
In Evergreen 2/3/4 there is an option to click for Hold is behind circ desk in the Edit Patron screen. The place I am referring to is the check box that would say that the patron wants you to hold the book behind the desk. We have one library in our system that is experimenting with self-service holds. We went into the Branch Manager’s account and put a check in that box to state that the patron wants his hold held behind the desk. Then he went and placed a hold, then pulled the hold and captured it. There was no indication on the slip that alerted the staff to put the hold behind the desk for the patron. Does anyone know what checking that box on the Edit Patron screen does, exactly? Thanks, Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org
Re: [OPEN-ILS-GENERAL] paypal credit card payment
Please note that PayPal terms do *not* permit charging a fee for usage. That is, you cannot charge Patrons a fee to offset the processing fees that PayPal charges you. /djb On 5 Apr 2013 08:29, Joe knuev...@oplin.org wrote: Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org
Re: [OPEN-ILS-GENERAL] Hold is behind circ desk option
There is a related library setting: Behind Desk pickup supported. Is it set up to TRUE? Quoting Dale, Dawn dd...@georgialibraries.org: In Evergreen 2/3/4 there is an option to click for Hold is behind circ desk in the Edit Patron screen. The place I am referring to is the check box that would say that the patron wants you to hold the book behind the desk. We have one library in our system that is experimenting with self-service holds. We went into the Branch Manager?s account and put a check in that box to state that the patron wants his hold held behind the desk. Then he went and placed a hold, then pulled the hold and captured it. There was no indication on the slip that alerted the staff to put the hold behind the desk for the patron. Does anyone know what checking that box on the Edit Patron screen does, exactly? Thanks, Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org Tina Ji 1-888-848-9250 Trainer/Help Desk Specialist BC Libraries Cooperative/Sitka
[OPEN-ILS-GENERAL] 64-bit Linux client?
We've been using a native Linux staff client on a few of our workstations here to much success. We use a 32-bit version of Linux Mint Debian Edition. However, I'd like to start moving some of our staff computers over to a 64-bit version. I tested the staff client on a 64-bit Ubuntu workstation but was unable to even get it to launch, despite it running quite handily in a 32-bit environment. Do any of you have any experience with running a staff client in a 64-bit Linux environment? If so, if there something special that needs to be done when building the client to create a 64-bit version? Thanks for your help! Cheers! Buzzy Nielsen Library Director Hood River County Library District 502 State St Hood River, OR 97031 541-387-7062 http://hoodriverlibrary.org
Re: [OPEN-ILS-GENERAL] paypal credit card payment
In Section 5 on https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/terms-outside#receiving_payments In short: No Surcharges. Under Visa, MasterCard, Discover and American Express regulations and the laws of several states, including California, merchants may not charge a fee to the buyer for accepting credit card payments and a few more sentences of legal noise that defines a few workarounds (such as handling-fee on all payments methods, not just paypal) But notice, that's for merchants and makes no statements about educational, non-profit or government entities. It might be time for legal council to review. /djb -- David Busby Edoceo, Inc. http://edoceo.com/ 206.282.6500 On Fri, Apr 5, 2013 at 10:14 AM, Joe knuev...@oplin.org wrote: Perhaps it depends on your entity's legal status? On paypal's government entities site ( https://www.paypal.com/us/webapps/mpp/government-payments) it states that governments are allowed to charge a fixed transaction fee for all transactions, either credit, debit, etc.. I can imagine that paypal would prohibit all others from charging a fee. The text from their site is below. Thanks. Joe -- Some government entities choose to absorb PayPal transaction fees. However, it is possible to recoup some fees from constituents in the form of a fixed fee.* Government entities are allowed to charge a convenience fee that applies to all forms of online payments, even debit and ACH transactions. The fee must be a fixed amount – such as $10 per transaction – rather than a percentage fee. * Different convenience fee rules apply for tax payments. -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-696-9998x10knuev...@oplin.org On 4/5/2013 12:37 PM, David Busby wrote: Please note that PayPal terms do *not* permit charging a fee for usage. That is, you cannot charge Patrons a fee to offset the processing fees that PayPal charges you. /djb On 5 Apr 2013 08:29, Joe knuev...@oplin.org wrote: Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org
Re: [OPEN-ILS-GENERAL] 64-bit Linux client?
I've been using in my code/test environments, not having issues (Gentoo). Works just as well as the 32bit one here. I use the regular `make rigrelease` for the staff client and then package it with xulrunner 64bit and a shell script. The build script I use is here: https://github.com/edoceo/evergreen-demo/blob/master/update-evergreen-client.sh You can download an example staff client here: http://demo.ils.edoceo.com/staff-client/ /djb -- David Busby Edoceo, Inc. http://edoceo.com/ 206.282.6500 On Fri, Apr 5, 2013 at 10:37 AM, Buzzy Nielsen bu...@hoodriverlibrary.orgwrote: We've been using a native Linux staff client on a few of our workstations here to much success. We use a 32-bit version of Linux Mint Debian Edition. However, I'd like to start moving some of our staff computers over to a 64-bit version. I tested the staff client on a 64-bit Ubuntu workstation but was unable to even get it to launch, despite it running quite handily in a 32-bit environment. Do any of you have any experience with running a staff client in a 64-bit Linux environment? If so, if there something special that needs to be done when building the client to create a 64-bit version? Thanks for your help! Cheers! Buzzy Nielsen ** Library Director Hood River County Library District 502 State St Hood River, OR 97031 541-387-7062 http://hoodriverlibrary.org
Re: [OPEN-ILS-GENERAL] paypal credit card payment
Hi Tim and Lisa. I was testing PayPal in our Fenno-localized Evergreen instance and came upon an interesting find in the TPAC templates. You can set the minimum payment amount there. There is ready code for it, just change 0 to 5. I think we are going to just absorb the cost. For a 5€ PayPal payment we get hit by ~50c. I guess that's the price we have to pay. Sorry can't dig the exact part which to modify as I am not on my workstation. OFC I am presuming you are not afraid of small dirty hacks to your own installation. Olli-Antti Kivilahti Joensuu Regional Library On Fri, Apr 5, 2013 at 11:59 AM, Tim Spindler tjspind...@gmail.com wrote: I have not seen a way to set a minimum charge but we would be interested to learn if it can be done. Tim On Fri, Apr 5, 2013 at 11:39 AM, Lisa Hill lh...@kcls.org wrote: Hi- Our board of trustees decided to absorb that cost ourselves. Some libraries put a minimum on fines patrons can pay with their credit card. Say they can only pay the fine if it is 5.00 and higher- I can't remember if there is a way to do this with Evergreen or not- but that helps them justify the cost of the processing the credit card fee. I think that you could see the charge- and you can test this yourself using the test cards that paypal gives you. Contact me offline if you need those numbers. Thanks- hope this helps. Lisa Lisa Hill | Projects Specialist | Virtual Library Services http://www.kcls.org and http://catalog.kcls.org p: 425.369.3480 | f: 425.369.3407 .
Re: [OPEN-ILS-GENERAL] 64-bit Linux client?
Quoting Buzzy Nielsen bu...@hoodriverlibrary.org: Do any of you have any experience with running a staff client in a 64-bit Linux environment? If so, if there something special that needs to be done when building the client to create a 64-bit version? Yes! I build 64-bit Linux clients all the time. There are Makefile targets in Open-ILS/xul/staff_client/Makefile that will let you build 32-bit clients for Windows and Linux, a 64-bit client for Linux, and a generic client. To build the clients, you could follow David Busby's excellent script, or you could simply do the following after running make install in your Evergreen source code directory: cd Open-ILS/xul/staff_client make rigrelease make rebuild make clients The above assumes that you set STAFF_CLIENT_VERSION when you did the make install, or that you are happy with the default. It will also build all flavors of the client. If you just want the Linux 64-bit client, then replace make clients with make linux64-client There are a lot more options and make targets there depending on what you are trying to do, but the above should get you the basics that you need for a production client tailored to your system. I usually use make updates-client This requires some additional software be installed on your server, but it also gives you the advantage of Windows clients that will automatically update themselves when necessary. (NOTE: I have not gotten these to work with Linux clients, but YMMV.) Thanks for your help! You're welcome. -- Jason Stephenson Assistant Director for Technology Services Merrimack Valley Library Consortium
Re: [OPEN-ILS-GENERAL] paypal credit card payment
I agree about perhaps getting legal council involved. There is a definite contradiction there, unless governments are not considered merchants for the sake of their policies.. Although, we're also talking about paying a fee, and the language about surcharges also relate to selling merchandise rather than charging a fee. On the other hand, Paypal probably imagined people paying for dog licenses when they wrote the section I quoted rather than library fines. Anyway, definitely brings up more questions.. Have a good weekend. Joe Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-696-9998x10 knuev...@oplin.org On 4/5/2013 1:38 PM, David Busby wrote: In Section 5 on https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/terms-outside#receiving_payments In short: No Surcharges. Under Visa, MasterCard, Discover and American Express regulations and the laws of several states, including California, merchants may not charge a fee to the buyer for accepting credit card payments and a few more sentences of legal noise that defines a few workarounds (such as handling-fee on all payments methods, not just paypal) But notice, that's for merchants and makes no statements about educational, non-profit or government entities. It might be time for legal council to review. /djb -- David Busby Edoceo, Inc. http://edoceo.com/ 206.282.6500 On Fri, Apr 5, 2013 at 10:14 AM, Joe knuev...@oplin.org mailto:knuev...@oplin.org wrote: Perhaps it depends on your entity's legal status? On paypal's government entities site (https://www.paypal.com/us/webapps/mpp/government-payments) it states that governments are allowed to charge a fixed transaction fee for all transactions, either credit, debit, etc.. I can imagine that paypal would prohibit all others from charging a fee. The text from their site is below. Thanks. Joe -- Some government entities choose to absorb PayPal transaction fees. However, it is possible to recoup some fees from constituents in the form of a fixed fee.* Government entities are allowed to charge a convenience fee that applies to all forms of online payments, even debit and ACH transactions. The fee must be a fixed amount – such as $10 per transaction – rather than a percentage fee. * Different convenience fee rules apply for tax payments. -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-696-9998x10 tel:937-696-9998x10 knuev...@oplin.org mailto:knuev...@oplin.org On 4/5/2013 12:37 PM, David Busby wrote: Please note that PayPal terms do *not* permit charging a fee for usage. That is, you cannot charge Patrons a fee to offset the processing fees that PayPal charges you. /djb On 5 Apr 2013 08:29, Joe knuev...@oplin.org mailto:knuev...@oplin.org wrote: Good day everybody. I had a quick question about accepting credit cards through paypal for those libraries that do. Do any of you charge a convenience fee to your public for charging fine payments? Tinkering with a test server, it looks like the entire payment process occurs from within the TPAC when the public pay fines themselves. I know paypal has a setting where a fee can be automatically added to a balance, but I'm concerned that if we went this route and patrons were paying from within the OPAC that they would never see this fee until after their charges had been made. We are currently on 2.3.1 Thank you in advance. Joe -- Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 tel:937-855-4001 knuev...@oplin.org mailto:knuev...@oplin.org
Re: [OPEN-ILS-GENERAL] paypal credit card payment
On April 5, 2013 at 12:06:38 PM Tim Spindler tjspind...@gmail.com wrote: We have another question, can you have separate paypal accounts for different libraries (so libraries use their own accounts). I'm not sure we want to do this but the question has come up. IIRC (not sitting in front of EG right now), the paypal settings are a standard setting so you could make them be library level or consortium level. Aaron Z Jr. Systems Administrator Pioneer Library System 2557 State Rt. 21 Canandaigua, New York 14424 Phone: (585) 394-8260
