[OPEN-ILS-GENERAL] Anyone using the Epson TM-T2011 Direct Thermal Printer?

[Jennifer Pringle]

Hello,

One of our libraries is looking at buying the Epson TM-T2011 Direct  
Thermal Printer and has asked us if it will work with Evergreen.  I  
know other Epson receipt printers work well with Evergreen but don't  
have any experience with this one specifically.  Is anyone currently  
using this printer?


Thanks,

Jennifer
--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop

Re: [OPEN-ILS-GENERAL] Questions About Age Overdue Circs to Lost

[Jennifer Pringle]

Thank you Holly and Ben.  Knowing that this functionality is being  
used and having the information about the action trigger and other set  
up required is super helpful.


Thanks,

Jennifer

Quoting Holly Brennan :

We are, but we used Equinox to migrate over so it just works by  
magic. We had this same function set up with our prior ILS and all  
the settings we used prior were available in Evergreen, if that helps!


-Holly


Holly Brennan
Technology Specialist
Homer Public Library
Homer, Alaska

hbren...@cityofhomer-ak.gov
907-435-3154 (direct)
907-235-3180 (main desk)



-Original Message-
From: Open-ils-general  
[mailto:open-ils-general-boun...@list.georgialibraries.org] On  
Behalf Of Jennifer Pringle

Sent: Wednesday, September 21, 2016 1:43 PM
To: Evergreen Group
Subject: [OPEN-ILS-GENERAL] Questions About Age Overdue Circs to Lost


Hello,

Is anyone currently using the Age Overdue Circs to Lost  
functionality in Evergreen?  (Admin -> Local Administration -> Age  
Overdue Circs to
Lost)  We've started testing this and so far haven't been able to  
get it to work.  Any information or documentation to point us in the  
right direction would be greatly appreciated.


Thanks,

Jennifer
--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop



--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop

Re: [OPEN-ILS-GENERAL] Staff Client - TypeError: document.getElementById("commonStrings") is null

[Bill Erickson]

Hi Dan,

In my experience, this error can occur for all manner of reasons, which
generally have nothing to do with the specific code mentioned in the
error.  I think this code just happens to be among the first to fail when
the staff client is unable to load.  (It may as well say "Uh oh, something
went wrong").  My first step when this happens is to make sure all of the
XUL client files are in the right place on the server (e.g. check Apache
access logs) and make sure API calls are succeeding (Evergreen activity/ACT
logs).

Hope this helps,

-b



On Fri, Sep 23, 2016 at 4:13 PM, Dan Strauss  wrote:

> Hey all,
>
> I’ve spent the last couple days installing the Evergreen server software
> and its required components and made it to the end of the instructions
> where I logged in via srfsh and got a success response back.
>
> Now, I’m trying to connect to the server using the Staff Client on
> Windows. The server status check passes, but when I try to login I get a
> dialog box with the message in the subject line - TypeError:
> document.getElementById("commonStrings") is null.
>
> I know it’s not much to go off of, but could anyone tell me where I could
> start to figure out what the issue could be? The logs aren’t too helpful as
> far as I can tell, and “document.getElementById("commonStrings”)” is
> referenced in a few dozen places in the code, so I can’t be sure where it’s
> originating at the moment.
>
> Thanks in advance!
>
> Dan Strauss
> Development Engineer
> Datalogics, Inc.
>
>

Re: [OPEN-ILS-GENERAL] Case sensitivity in title search

[Kathy Lussier]

Hi Trisha,

To help troubleshoot this issue, try the following:

- When you're on the empty search results screen in the staff client, 
click Debug, which appears to the left of the Print Button.


- A popup menu will appear. Click the Modify URL option. This can be a 
little tricky. You need to make sure you hold down your mouse button 
until you've selected Modify URL.


- A URL appears highlighted in a text entry box that matches the URL for 
the search results page you are on. Copy this URL and paste it into your 
browser so that you are now doing the search as a public catalog user.


I'm curious to know if you are still able to retrieve results in the 
public catalog using this URL. There may be something else that changed 
in the staff client search (different default scope, unnoticed limiter) 
that may be affecting the search results. Re-executing the staff client 
search in the public catalog can be useful in seeing what may have changed.


Kathy


On 09/26/2016 08:37 AM, Rogan Hamby wrote:

Hi Trisha,

Are there certain conditions you're seeing this under? Doing a quick 
search on a 2.8 system I'm not seeing a difference between Tolkien vs 
tolkien or Unfinished Tales vs unfinished tales though there would be 
reason in the bib records of the second to do so if the search was 
resolving as case sensitive.




On Sat, Sep 24, 2016 at 2:29 PM, Trisha Cantwell Keene 
> wrote:


We are running version 2.8 and have found searching in the
staff client by title is case sensitive, i.e. staff typing in The
Polar Express will not retrieve The polar express. We operate with
a number of students and we're hoping this changes in later
versions. The Opac for patrons operates fine. Thanks in advance.

-- 
Trisha Cantwell Keene

Associate Director
Thorndike Library
College of the Atlantic
109 Eden St.
Bar Harbor, ME  04609

(207) 801-5661 
(207) 288-2328  Fax
tcantw...@coa.edu 

"Google can bring you back a hundred thousand answers. A librarian can
bring you back the right one."  The Guardian (London)




--
--
Rogan R. Hamby, Data and Project Analyst
Equinox - Open Your Library
ro...@esilibrary.com 
1-877-OPEN-ILS | www.esilibrary.com 



--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] Case sensitivity in title search

[Elaine Hardy]

I checked the search on Thorndike's OPAC -- which retrieves the same record
regardless of case. I did look at the MARC record associated with the
record, even though I didn't expect there to be anything that would affect
a case search since we don't code for that. There was nothing unexpected in
the record as viewed through the OPAC.



J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service/PINES
1800 Century Place, Ste. 150
Atlanta, GA 30045

404.235.7128 Office
404.548.4241 Cell
404.235.7201 FAX

On Mon, Sep 26, 2016 at 8:37 AM, Rogan Hamby  wrote:

> Hi Trisha,
>
> Are there certain conditions you're seeing this under?  Doing a quick
> search on a 2.8 system I'm not seeing a difference between Tolkien vs
> tolkien or Unfinished Tales vs unfinished tales though there would be
> reason in the bib records of the second to do so if the search was
> resolving as case sensitive.
>
>
>
> On Sat, Sep 24, 2016 at 2:29 PM, Trisha Cantwell Keene 
> wrote:
>
>> We are running version 2.8 and have found searching in the staff client
>> by title is case sensitive, i.e. staff typing in The Polar Express will not
>> retrieve The polar express. We operate with a number of students and we're
>> hoping this changes in later versions. The Opac for patrons operates fine.
>> Thanks in advance.
>>
>> --
>> Trisha Cantwell Keene
>> Associate Director
>> Thorndike Library
>> College of the Atlantic
>> 109 Eden St.
>> Bar Harbor, ME  04609
>>
>> (207) 801-5661
>> (207) 288-2328 Fax
>> tcantw...@coa.edu
>>
>> "Google can bring you back a hundred thousand answers. A librarian can
>> bring you back the right one."  The Guardian (London)
>>
>>
>
>
> --
> --
> Rogan R. Hamby, Data and Project Analyst
> Equinox - Open Your Library
> ro...@esilibrary.com
> 1-877-OPEN-ILS | www.esilibrary.com
>
>

Re: [OPEN-ILS-GENERAL] Case sensitivity in title search

[Rogan Hamby]

Hi Trisha,

Are there certain conditions you're seeing this under?  Doing a quick
search on a 2.8 system I'm not seeing a difference between Tolkien vs
tolkien or Unfinished Tales vs unfinished tales though there would be
reason in the bib records of the second to do so if the search was
resolving as case sensitive.



On Sat, Sep 24, 2016 at 2:29 PM, Trisha Cantwell Keene 
wrote:

> We are running version 2.8 and have found searching in the staff client by
> title is case sensitive, i.e. staff typing in The Polar Express will not
> retrieve The polar express. We operate with a number of students and we're
> hoping this changes in later versions. The Opac for patrons operates fine.
> Thanks in advance.
>
> --
> Trisha Cantwell Keene
> Associate Director
> Thorndike Library
> College of the Atlantic
> 109 Eden St.
> Bar Harbor, ME  04609
>
> (207) 801-5661
> (207) 288-2328 Fax
> tcantw...@coa.edu
>
> "Google can bring you back a hundred thousand answers. A librarian can
> bring you back the right one."  The Guardian (London)
>
>


-- 
--
Rogan R. Hamby, Data and Project Analyst
Equinox - Open Your Library
ro...@esilibrary.com
1-877-OPEN-ILS | www.esilibrary.com

Re: [OPEN-ILS-GENERAL] Case sensitivity in title search

[Elaine Hardy]

Trisha,

Searches should not be case sensitive in Evergreen. Both searches in the
PINES database retrieve the same number of records. We are on 2.9.1 but
have not had searches be case sensitive with previous versions.  Could this
be some other issue, such as a setting?

Elaine



J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service/PINES
1800 Century Place, Ste. 150
Atlanta, GA 30045

404.235.7128 Office
404.548.4241 Cell
404.235.7201 FAX

On Sat, Sep 24, 2016 at 2:29 PM, Trisha Cantwell Keene 
wrote:

> We are running version 2.8 and have found searching in the staff client by
> title is case sensitive, i.e. staff typing in The Polar Express will not
> retrieve The polar express. We operate with a number of students and we're
> hoping this changes in later versions. The Opac for patrons operates fine.
> Thanks in advance.
>
> --
> Trisha Cantwell Keene
> Associate Director
> Thorndike Library
> College of the Atlantic
> 109 Eden St.
> Bar Harbor, ME  04609
>
> (207) 801-5661
> (207) 288-2328 Fax
> tcantw...@coa.edu
>
> "Google can bring you back a hundred thousand answers. A librarian can
> bring you back the right one."  The Guardian (London)
>
>