Re: [OPEN-ILS-GENERAL] Clark Kent - the reporter - keeps quiting - why?

[Blake Henderson]

Jennifer,

We had that issue and it turned out to be database connections. We had a 
limit of 100 postgres connections, and we were hitting that limit. Clark 
died all the time!


Run this on your database and compare to the number of allowed 
connections that you have configured on postgres:


|SELECTsum(numbackends)FROMpg_stat_database;|


-Blake-
Conducting Magic
MOBIUS

On 9/20/2016 1:56 PM, Rogan Hamby wrote:

Hi Jennifer,

That's a very broad symptom.  Between the software, server, and 
hardware we could list thousands of theoretical causes. Whatever your 
IT staff have discovered in investigating and troubleshooting it so 
far would be a good starting point for what should probably be shared 
to get some insight.


But no, it's definitely not normal.  :(





On Tue, Sep 20, 2016 at 2:51 PM, Walz, Jennifer > wrote:


All –

We are having enormous problems with Clark.  He keeps getting
stuck and quitting. Constantly needs to be restarted.  I mean
every five minutes it seems.  At least every day.   What would be
causing this?   This cannot be normal.

Any suggestions?What should we be looking for?

Thanks!

Jennifer

--
Jennifer Walz, MLS - Head of Reports
Kinlaw Library  - Asbury University
1 Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269 
jlw...@asbury.edu 




--
--
Rogan R. Hamby, Data and Project Analyst
Equinox - Open Your Library
ro...@esilibrary.com 
1-877-OPEN-ILS | www.esilibrary.com 

Re: [OPEN-ILS-GENERAL] Clark Kent - the reporter - keeps quiting - why?

[Rogan Hamby]

Hi Jennifer,

That's a very broad symptom.  Between the software, server, and hardware we
could list thousands of theoretical causes.  Whatever your IT staff have
discovered in investigating and troubleshooting it so far would be a good
starting point for what should probably be shared to get some insight.

But no, it's definitely not normal.  :(





On Tue, Sep 20, 2016 at 2:51 PM, Walz, Jennifer  wrote:

> All –
>
>
>
> We are having enormous problems with Clark.  He keeps getting stuck and
> quitting.   Constantly needs to be restarted.  I mean every five minutes it
> seems.  At least every day.   What would be causing this?   This cannot be
> normal.
>
>
>
> Any suggestions?What should we be looking for?
>
>
>
> Thanks!
>
>
>
> Jennifer
>
> --
> Jennifer Walz, MLS - Head of Reports
> Kinlaw Library  - Asbury University
> 1 Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269
> jlw...@asbury.edu
>
>
>



-- 
--
Rogan R. Hamby, Data and Project Analyst
Equinox - Open Your Library
ro...@esilibrary.com
1-877-OPEN-ILS | www.esilibrary.com