Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Aubrey Area Library]

My response on Launchpad.

Definitely something our library, and possibly consortium, would be
interested in. Like Terran the issue of duplication and patrons "gaming"
the system is an issue we would like to avoid. Each library in our
consortium is pretty autonomous and each offers varying levels of online
services so account duplication is something we keep an eye out from.

Also the ability to toggle staff review before account creation would be
nice for those libraries that like to keep a tighter grip on things.

Currently with patron self pre-registration we can set what fields are
required so the issue is not the information we are getting but the
verification of that information. For example, some people do not know
their county, and in our case City, as the zip code covers several
different municipalities.
Thanks,
Jordan Woodard
Aubrey Area Library

On Fri, Apr 20, 2018 at 9:27 AM, Josh Stompro <stomp...@exchange.larl.org>
wrote:

> Our previous ILS (Millennium) had this ability.  The system would give the
> new self registration patron their internal database id number as their
> barcode.  It was equivalent to the current patron pre-registration directly
> creating a patron with no staff review.  And then staff could review the
> new accounts after they were created.  We never really felt comfortable
> with that.  I’m not sure that would really be compatible with our Overdrive
> contract if Overdrive wanted to take issue with it.  Remember radical trust
> from a few years ago, I have a radical trust deficiency.
>
>
>
> Now Overdrive has their own self registration option, which is actually
> not compliant with our contract with them since it would willing give out
> cards to customers that are not in our service area. The most granular
> geographic boundary is by zip code, which cross county boundaries in
> several of our border cities.  So maybe I shouldn’t worry so much about the
> few that might slip through.
>
>
>
> Here is a link to the wishlist bug report for patron self registration
> with immediate access.  It would help if everyone that is interested in
> this feature would add comments about how they would like it to work and/or
> mark the bug as affecting you.
>
> https://bugs.launchpad.net/evergreen/+bug/1663295
>
>
>
> Josh Stompro - LARL IT Director
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Diane Disbro
> *Sent:* Thursday, April 19, 2018 1:17 PM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
>
>
> This is what we will be doing as soon as we get the registration form the
> way I want it.  :) What we REALLY want to be able to do is for patrons to
> register and be given an account number by the ILS. I've been told other
> ILSes (Is that a word?) perform this function.
>
>
> Diane Disbro
>
> Branch Manager/Circulation Coordinator
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084=gmail=g>
>
> Union, MO
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084=gmail=g>
>   63084
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084=gmail=g>
>
> (636) 583-3224
>
> ddis...@scenicregional.org
>
>
>
> On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis <eda...@albright.org>
> wrote:
>
> Shannon
>
>
>
> We use the mailing of the card as address confirmation.  If the mail is
> returned, we update the record.
>
>
>
> Elizabeth
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Shannon Midyett
> *Sent:* Thursday, April 19, 2018 11:15 AM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
>
>
> Elizabeth,
>
>
>
> Do staff confirm address for patrons who receive cards via the online
> registration process?  If so, how do they accomplish this?
>
>
>
> Thanks,
>
> Shannon
>
>
> *Shannon Midyett*
>
> Assistant Director
>
>
>
> [image: logosignature]
>
>
> *Poplar Bluff Municipal Library *318 North Main Street | Poplar Bluff, MO
> 63901
> <https://maps.google.com/?q=318+North+Main+Street+%7C+Poplar+Bluff,+MO+63901=gmail=g>
> e: shan...@poplarbluff.org
>
> t: (573) 686 – 8639 | d: (573) 203 - 4676
>
> *website* <http://poplarbluff.org/>* | **newsletter*
> <http

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Josh Stompro]

Our previous ILS (Millennium) had this ability.  The system would give the new 
self registration patron their internal database id number as their barcode.  
It was equivalent to the current patron pre-registration directly creating a 
patron with no staff review.  And then staff could review the new accounts 
after they were created.  We never really felt comfortable with that.  I’m not 
sure that would really be compatible with our Overdrive contract if Overdrive 
wanted to take issue with it.  Remember radical trust from a few years ago, I 
have a radical trust deficiency.

Now Overdrive has their own self registration option, which is actually not 
compliant with our contract with them since it would willing give out cards to 
customers that are not in our service area. The most granular geographic 
boundary is by zip code, which cross county boundaries in several of our border 
cities.  So maybe I shouldn’t worry so much about the few that might slip 
through.

Here is a link to the wishlist bug report for patron self registration with 
immediate access.  It would help if everyone that is interested in this feature 
would add comments about how they would like it to work and/or mark the bug as 
affecting you.
https://bugs.launchpad.net/evergreen/+bug/1663295

Josh Stompro - LARL IT Director

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Diane 
Disbro
Sent: Thursday, April 19, 2018 1:17 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

This is what we will be doing as soon as we get the registration form the way I 
want it.  :) What we REALLY want to be able to do is for patrons to register 
and be given an account number by the ILS. I've been told other ILSes (Is that 
a word?) perform this function.

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224
ddis...@scenicregional.org<mailto:ddis...@scenicregional.org>

On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis 
<eda...@albright.org<mailto:eda...@albright.org>> wrote:
Shannon

We use the mailing of the card as address confirmation.  If the mail is 
returned, we update the record.

Elizabeth

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 On Behalf Of Shannon Midyett
Sent: Thursday, April 19, 2018 11:15 AM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

Elizabeth,

Do staff confirm address for patrons who receive cards via the online 
registration process?  If so, how do they accomplish this?

Thanks,
Shannon

Shannon Midyett
Assistant Director

[logosignature]
Poplar Bluff Municipal Library
318 North Main Street | Poplar Bluff, MO 
63901<https://maps.google.com/?q=318+North+Main+Street+%7C+Poplar+Bluff,+MO+63901=gmail=g>
e: shan...@poplarbluff.org<mailto:shan...@poplarbluff.org>
t: (573) 686 – 8639 | d: (573) 203 - 4676
website<http://poplarbluff.org/> | 
newsletter<http://poplarbluff.org/ots_issuu.html> | Annual 
Report<http://poplarbluff.org/annualreport.html> | Digital 
Library<http://poplarbluff.org/downloads.html>
[Inline image 1]<http://www.facebook.com/poplarbluffpubliclibrary>
​[Inline image 2]​<http://pbpl-genealogy.blogspot.com/>
​ ​
​
​
[Inline image 4]<http://pinterest.com/pbmld>​
[cid:image004.png@01D3D880.EA9F7A90]<http://instagram.com/poplarbluffmunicipallibrary>


Poplar Bluff Municipal Library District with its community partners provides and
promotes equal access to reading, information, cultural and intellectual 
resources.



On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis 
<eda...@albright.org<mailto:eda...@albright.org>> wrote:
We use the online registration form with a welcome email trigger.  When staff 
process online applications, new card holders get a welcome email with their 
card number so that they can start using online resources. The physical card 
arrives a few days later via snail mail.  It's not instant, but it's fairly 
quick.

Elizabeth Davis
Head of Digital Services
Scranton Public Library

From: Open-ils-general 
[open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 on behalf of Stroup, Meg 
[mstr...@statelibrary.sc.gov<mailto:mstr...@statelibrary.sc.gov>]
Sent: Wednesday, April 18, 2018 6:29 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

>> We are interested in online registration that would allow patrons to use 
>> their accounts instant

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Terran McCanna]

We've been talking for some time about this as well. In order for this to
work without staff intervention, we would need to be able to go through a
third party to validate identity and address (similar to how online credit
card applications work), and we'd also need to check to see if the person
already has an existing account in our system and redirect them
appropriately if they do.


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Thu, Apr 19, 2018 at 3:23 PM, scott.tho...@sparkpa.org <
scott.tho...@sparkpa.org> wrote:

> We have had this presented as a development request by some libraries in
> our consortium. Basically, self-registration would need to actually create
> a bona fide patron record in the database so it can be seen by SIP2. This
> means the Pending process would need to be bypassed. While some libraries
> would like to provide instantaneous access to SIP2 databases, others are
> not comfortable with a patron record being created without some vetting by
> staff. This is one of those development requests that, while laudable, do
> not have universal support.
>
>
>
> Scott
>
>
>
>
>
> Scott Thomas
>
> Executive Director
>
> *PaILS / SPARK*
>
> (717) 873-9461
>
> scott.tho...@sparkpa.org
>
> [image: Description: Description: Training | SPARK – Pennsylvania's
> Statewide Library System] <http://www.palibrary.org/pails/>
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Diane Disbro
> *Sent:* Thursday, April 19, 2018 2:17 PM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
>
>
> This is what we will be doing as soon as we get the registration form the
> way I want it.  :) What we REALLY want to be able to do is for patrons to
> register and be given an account number by the ILS. I've been told other
> ILSes (Is that a word?) perform this function.
>
>
> Diane Disbro
>
> Branch Manager/Circulation Coordinator
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084=gmail=g>
>
> Union, MO
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084=gmail=g>
>   63084
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084=gmail=g>
>
> (636) 583-3224
>
> ddis...@scenicregional.org
>
>
>
> On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis <eda...@albright.org>
> wrote:
>
> Shannon
>
>
>
> We use the mailing of the card as address confirmation.  If the mail is
> returned, we update the record.
>
>
>
> Elizabeth
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Shannon Midyett
> *Sent:* Thursday, April 19, 2018 11:15 AM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
>
>
> Elizabeth,
>
>
>
> Do staff confirm address for patrons who receive cards via the online
> registration process?  If so, how do they accomplish this?
>
>
>
> Thanks,
>
> Shannon
>
>
> *Shannon Midyett*
>
> Assistant Director
>
>
>
> [image: logosignature]
>
>
> *Poplar Bluff Municipal Library *318 North Main Street | Poplar Bluff, MO
> 63901
> <https://maps.google.com/?q=318+North+Main+Street+%7C+Poplar+Bluff,+MO+63901=gmail=g>
> e: shan...@poplarbluff.org
>
> t: (573) 686 – 8639 | d: (573) 203 - 4676
>
> *website <http://poplarbluff.org/> | newsletter
> <http://poplarbluff.org/ots_issuu.html> | Annual Report
> <http://poplarbluff.org/annualreport.html> | Digital Library
> <http://poplarbluff.org/downloads.html>*
>
> [image: Inline image 1] <http://www.facebook.com/poplarbluffpubliclibrary>
>
>
> ​[image: Inline image 2]​ <http://pbpl-genealogy.blogspot.com/>
>
> ​ ​
>
> ​
>
> *​*
>
> [image: Inline image 4] <http://pinterest.com/pbmld>​
>
> <http://instagram.com/poplarbluffmunicipallibrary>
>
>
>
> *Poplar Bluff Municipal Library District with its community partners
> provides and promotes equal access to reading, information, cultural and
> intellectual resources.*
>
>
>
>
>
> On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis <eda...@albright.org>
> w

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[scott.tho...@sparkpa.org]

We have had this presented as a development request by some libraries in our 
consortium. Basically, self-registration would need to actually create a bona 
fide patron record in the database so it can be seen by SIP2. This means the 
Pending process would need to be bypassed. While some libraries would like to 
provide instantaneous access to SIP2 databases, others are not comfortable with 
a patron record being created without some vetting by staff. This is one of 
those development requests that, while laudable, do not have universal support.

Scott


Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>
[Description: Description: Training | SPARK – Pennsylvania's Statewide Library 
System]<http://www.palibrary.org/pails/>


From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Diane 
Disbro
Sent: Thursday, April 19, 2018 2:17 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

This is what we will be doing as soon as we get the registration form the way I 
want it.  :) What we REALLY want to be able to do is for patrons to register 
and be given an account number by the ILS. I've been told other ILSes (Is that 
a word?) perform this function.

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224
ddis...@scenicregional.org<mailto:ddis...@scenicregional.org>

On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis 
<eda...@albright.org<mailto:eda...@albright.org>> wrote:
Shannon

We use the mailing of the card as address confirmation.  If the mail is 
returned, we update the record.

Elizabeth

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 On Behalf Of Shannon Midyett
Sent: Thursday, April 19, 2018 11:15 AM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

Elizabeth,

Do staff confirm address for patrons who receive cards via the online 
registration process?  If so, how do they accomplish this?

Thanks,
Shannon

Shannon Midyett
Assistant Director

[logosignature]
Poplar Bluff Municipal Library
318 North Main Street | Poplar Bluff, MO 
63901<https://maps.google.com/?q=318+North+Main+Street+%7C+Poplar+Bluff,+MO+63901=gmail=g>
e: shan...@poplarbluff.org<mailto:shan...@poplarbluff.org>
t: (573) 686 – 8639 | d: (573) 203 - 4676
website<http://poplarbluff.org/> | 
newsletter<http://poplarbluff.org/ots_issuu.html> | Annual 
Report<http://poplarbluff.org/annualreport.html> | Digital 
Library<http://poplarbluff.org/downloads.html>
[Inline image 1]<http://www.facebook.com/poplarbluffpubliclibrary>
​[Inline image 2]​<http://pbpl-genealogy.blogspot.com/>
​ ​
​
​
[Inline image 4]<http://pinterest.com/pbmld>​
[cid:image009.png@01D3D7F2.4C5CE450]<http://instagram.com/poplarbluffmunicipallibrary>


Poplar Bluff Municipal Library District with its community partners provides and
promotes equal access to reading, information, cultural and intellectual 
resources.



On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis 
<eda...@albright.org<mailto:eda...@albright.org>> wrote:
We use the online registration form with a welcome email trigger.  When staff 
process online applications, new card holders get a welcome email with their 
card number so that they can start using online resources. The physical card 
arrives a few days later via snail mail.  It's not instant, but it's fairly 
quick.

Elizabeth Davis
Head of Digital Services
Scranton Public Library

From: Open-ils-general 
[open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 on behalf of Stroup, Meg 
[mstr...@statelibrary.sc.gov<mailto:mstr...@statelibrary.sc.gov>]
Sent: Wednesday, April 18, 2018 6:29 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

>> We are interested in online registration that would allow patrons to use 
>> their accounts instantly to check out online resources. <<

It’s not quite instant, but the South Carolina State Library uses the online 
registration form<http://www.statelibrary.sc.gov/get-library-card> to allow 
almost-but-not-quite instant access to our electronic resources (includes 
things like ebrary and Safari collections).  That was the reason we chose to 
implement the remote registration:  to be able to grant access to users across 
the state as quickly and seamlessly as possible.  Circulation staf

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Diane Disbro]

This is what we will be doing as soon as we get the registration form the
way I want it.  :) What we REALLY want to be able to do is for patrons to
register and be given an account number by the ILS. I've been told other
ILSes (Is that a word?) perform this function.

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224
ddis...@scenicregional.org

On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis <eda...@albright.org>
wrote:

> Shannon
>
>
>
> We use the mailing of the card as address confirmation.  If the mail is
> returned, we update the record.
>
>
>
> Elizabeth
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Shannon Midyett
> *Sent:* Thursday, April 19, 2018 11:15 AM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
>
>
> Elizabeth,
>
>
>
> Do staff confirm address for patrons who receive cards via the online
> registration process?  If so, how do they accomplish this?
>
>
>
> Thanks,
>
> Shannon
>
>
> *Shannon Midyett*
>
> Assistant Director
>
>
>
> [image: logosignature]
>
>
> *Poplar Bluff Municipal Library *318 North Main Street | Poplar Bluff, MO
> 63901
> <https://maps.google.com/?q=318+North+Main+Street+%7C+Poplar+Bluff,+MO+63901=gmail=g>
> e: shan...@poplarbluff.org
>
> t: (573) 686 – 8639 | d: (573) 203 - 4676
>
> *website <http://poplarbluff.org/> | newsletter
> <http://poplarbluff.org/ots_issuu.html> | Annual Report
> <http://poplarbluff.org/annualreport.html> | Digital Library
> <http://poplarbluff.org/downloads.html>*
>
> [image: Inline image 1] <http://www.facebook.com/poplarbluffpubliclibrary>
>
>
> ​[image: Inline image 2]​ <http://pbpl-genealogy.blogspot.com/>
>
> ​ ​
>
> ​
>
> *​*
>
> [image: Inline image 4] <http://pinterest.com/pbmld>​
>
> <http://instagram.com/poplarbluffmunicipallibrary>
>
>
>
> *Poplar Bluff Municipal Library District with its community partners
> provides and promotes equal access to reading, information, cultural and
> intellectual resources.*
>
>
>
>
>
> On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis <eda...@albright.org>
> wrote:
>
> We use the online registration form with a welcome email trigger.  When
> staff process online applications, new card holders get a welcome email
> with their card number so that they can start using online resources. The
> physical card arrives a few days later via snail mail.  It's not instant,
> but it's fairly quick.
>
> Elizabeth Davis
> Head of Digital Services
> Scranton Public Library
> 
> From: Open-ils-general [open-ils-general-boun...@list.georgialibraries.org]
> on behalf of Stroup, Meg [mstr...@statelibrary.sc.gov]
> Sent: Wednesday, April 18, 2018 6:29 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
> >> We are interested in online registration that would allow patrons to
> use their accounts instantly to check out online resources. <<
>
> It’s not quite instant, but the South Carolina State Library uses the
> online registration form<http://www.statelibrary.sc.gov/get-library-card>
> to allow almost-but-not-quite instant access to our electronic resources
> (includes things like ebrary and Safari collections).  That was the reason
> we chose to implement the remote registration:  to be able to grant access
> to users across the state as quickly and seamlessly as possible.
> Circulation staff monitor the pending patrons screen and are able to
> approve users quickly.  These users could be routed into an internet-access
> permission group.
>
> I’m not sure if that answers your question, but it’s a workflow that
> functions well for us.
>
>
> Meg Stroup
> SCLENDS Cataloging Coordinator
> 1500 Senate Street, Columbia, SC 29201
> <https://maps.google.com/?q=1500+Senate+Street,+Columbia,+SC+29201+%0D%0A(803=gmail=g>
> (803) 737-7736 | mstr...@statelibrary.sc.gov<mailto:mstroup@statelibrary.
> sc.gov>
> [/Users/mstroup/Library/Containers/com.microsoft.
> Outlook/Data/Library/Caches/Signatures/signature_1568321086]<http://www.
> statelibrary.sc.gov/>
> Innovation | Collaboration | Participation
> From: Open-ils-general <open-ils-general-boun...@list.georgialibraries.org>
> on behalf of Diane Disbro <ddis...@scenicregional.org>
> Reply-To: Evergreen Discussion

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Elizabeth Davis]

No problem, happy to help.

Elizabeth

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Shannon Midyett
Sent: Thursday, April 19, 2018 11:23 AM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

Thank, Elizabeth!  This is an excellent solution!!!

Shannon Midyett
Assistant Director

[logosignature]
Poplar Bluff Municipal Library
318 North Main Street | Poplar Bluff, MO 63901
e: shan...@poplarbluff.org<mailto:shan...@poplarbluff.org>
t: (573) 686 – 8639 | d: (573) 203 - 4676
website<http://poplarbluff.org/> | 
newsletter<http://poplarbluff.org/ots_issuu.html> | Annual 
Report<http://poplarbluff.org/annualreport.html> | Digital 
Library<http://poplarbluff.org/downloads.html>
[Inline image 1]<http://www.facebook.com/poplarbluffpubliclibrary>
​[Inline image 2]​<http://pbpl-genealogy.blogspot.com/>
​ ​
​
​
[Inline image 4]<http://pinterest.com/pbmld>​
[cid:image008.png@01D3D7DD.45409140]<http://instagram.com/poplarbluffmunicipallibrary>



Poplar Bluff Municipal Library District with its community partners provides and
promotes equal access to reading, information, cultural and intellectual 
resources.



On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis 
<eda...@albright.org<mailto:eda...@albright.org>> wrote:
Shannon

We use the mailing of the card as address confirmation.  If the mail is 
returned, we update the record.

Elizabeth

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 On Behalf Of Shannon Midyett
Sent: Thursday, April 19, 2018 11:15 AM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

Elizabeth,

Do staff confirm address for patrons who receive cards via the online 
registration process?  If so, how do they accomplish this?

Thanks,
Shannon

Shannon Midyett
Assistant Director

[logosignature]
Poplar Bluff Municipal Library
318 North Main Street | Poplar Bluff, MO 
63901<https://maps.google.com/?q=318+North+Main+Street+%7C+Poplar+Bluff,+MO+63901=gmail=g>
e: shan...@poplarbluff.org<mailto:shan...@poplarbluff.org>
t: (573) 686 – 8639 | d: (573) 203 - 4676
website<http://poplarbluff.org/> | 
newsletter<http://poplarbluff.org/ots_issuu.html> | Annual 
Report<http://poplarbluff.org/annualreport.html> | Digital 
Library<http://poplarbluff.org/downloads.html>
[Inline image 1]<http://www.facebook.com/poplarbluffpubliclibrary>
​[Inline image 2]​<http://pbpl-genealogy.blogspot.com/>
​ ​
​
​
[Inline image 4]<http://pinterest.com/pbmld>​
[cid:image012.png@01D3D7DD.45409140]<http://instagram.com/poplarbluffmunicipallibrary>


Poplar Bluff Municipal Library District with its community partners provides and
promotes equal access to reading, information, cultural and intellectual 
resources.



On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis 
<eda...@albright.org<mailto:eda...@albright.org>> wrote:
We use the online registration form with a welcome email trigger.  When staff 
process online applications, new card holders get a welcome email with their 
card number so that they can start using online resources. The physical card 
arrives a few days later via snail mail.  It's not instant, but it's fairly 
quick.

Elizabeth Davis
Head of Digital Services
Scranton Public Library

From: Open-ils-general 
[open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 on behalf of Stroup, Meg 
[mstr...@statelibrary.sc.gov<mailto:mstr...@statelibrary.sc.gov>]
Sent: Wednesday, April 18, 2018 6:29 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

>> We are interested in online registration that would allow patrons to use 
>> their accounts instantly to check out online resources. <<

It’s not quite instant, but the South Carolina State Library uses the online 
registration form<http://www.statelibrary.sc.gov/get-library-card> to allow 
almost-but-not-quite instant access to our electronic resources (includes 
things like ebrary and Safari collections).  That was the reason we chose to 
implement the remote registration:  to be able to grant access to users across 
the state as quickly and seamlessly as possible.  Circulation staff monitor the 
pending patrons screen and are able to approve users quickly.  These users 
could be routed into an internet-access permission group.

I’m not sure if that answers your question, but it’s a workflow that functions 
well for us.


Meg Stroup
SCLENDS Catalogi

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Elizabeth Davis]

Shannon

We use the mailing of the card as address confirmation.  If the mail is 
returned, we update the record.

Elizabeth

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Shannon Midyett
Sent: Thursday, April 19, 2018 11:15 AM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

Elizabeth,

Do staff confirm address for patrons who receive cards via the online 
registration process?  If so, how do they accomplish this?

Thanks,
Shannon

Shannon Midyett
Assistant Director

[logosignature]
Poplar Bluff Municipal Library
318 North Main Street | Poplar Bluff, MO 63901
e: shan...@poplarbluff.org<mailto:shan...@poplarbluff.org>
t: (573) 686 – 8639 | d: (573) 203 - 4676
website<http://poplarbluff.org/> | 
newsletter<http://poplarbluff.org/ots_issuu.html> | Annual 
Report<http://poplarbluff.org/annualreport.html> | Digital 
Library<http://poplarbluff.org/downloads.html>
[Inline image 1]<http://www.facebook.com/poplarbluffpubliclibrary>
​[Inline image 2]​<http://pbpl-genealogy.blogspot.com/>
​ ​
​
​
[Inline image 4]<http://pinterest.com/pbmld>​
[cid:image004.png@01D3D7D0.7FF728B0]<http://instagram.com/poplarbluffmunicipallibrary>



Poplar Bluff Municipal Library District with its community partners provides and
promotes equal access to reading, information, cultural and intellectual 
resources.



On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis 
<eda...@albright.org<mailto:eda...@albright.org>> wrote:
We use the online registration form with a welcome email trigger.  When staff 
process online applications, new card holders get a welcome email with their 
card number so that they can start using online resources. The physical card 
arrives a few days later via snail mail.  It's not instant, but it's fairly 
quick.

Elizabeth Davis
Head of Digital Services
Scranton Public Library

From: Open-ils-general 
[open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 on behalf of Stroup, Meg 
[mstr...@statelibrary.sc.gov<mailto:mstr...@statelibrary.sc.gov>]
Sent: Wednesday, April 18, 2018 6:29 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

>> We are interested in online registration that would allow patrons to use 
>> their accounts instantly to check out online resources. <<

It’s not quite instant, but the South Carolina State Library uses the online 
registration form<http://www.statelibrary.sc.gov/get-library-card> to allow 
almost-but-not-quite instant access to our electronic resources (includes 
things like ebrary and Safari collections).  That was the reason we chose to 
implement the remote registration:  to be able to grant access to users across 
the state as quickly and seamlessly as possible.  Circulation staff monitor the 
pending patrons screen and are able to approve users quickly.  These users 
could be routed into an internet-access permission group.

I’m not sure if that answers your question, but it’s a workflow that functions 
well for us.


Meg Stroup
SCLENDS Cataloging Coordinator
1500 Senate Street, Columbia, SC 29201
(803) 737-7736 | 
mstr...@statelibrary.sc.gov<mailto:mstr...@statelibrary.sc.gov><mailto:mstr...@statelibrary.sc.gov<mailto:mstr...@statelibrary.sc.gov>>
[/Users/mstroup/Library/Containers/com.microsoft.Outlook/Data/Library/Caches/Signatures/signature_1568321086]<http://www.statelibrary.sc.gov/>
Innovation | Collaboration | Participation
From: Open-ils-general 
<open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>>
 on behalf of Diane Disbro 
<ddis...@scenicregional.org<mailto:ddis...@scenicregional.org>>
Reply-To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Date: Wednesday, April 18, 2018 at 5:49 PM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Subject: [OPEN-ILS-GENERAL] online registration and mobile app

Good afternoon -

We are interested in online registration that would allow patrons to use their 
accounts instantly to check out online resources. Is that ever going to be 
possible with Evergreen?

We would also like to have a mobile app for our catalog. Will that be possible 
in the future?

Thank you.
Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224
ddis...@scenicregional.org<mailto:ddis...@scenicregional.org><mailto:ddis...@scenicregional.org<mailto:ddis...@scenicregional.org>>

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Diane Disbro]

Thank you for this suggestion!

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224
ddis...@scenicregional.org

On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis <eda...@albright.org>
wrote:

> We use the online registration form with a welcome email trigger.  When
> staff process online applications, new card holders get a welcome email
> with their card number so that they can start using online resources. The
> physical card arrives a few days later via snail mail.  It's not instant,
> but it's fairly quick.
>
> Elizabeth Davis
> Head of Digital Services
> Scranton Public Library
> 
> From: Open-ils-general [open-ils-general-boun...@list.georgialibraries.org]
> on behalf of Stroup, Meg [mstr...@statelibrary.sc.gov]
> Sent: Wednesday, April 18, 2018 6:29 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
> >> We are interested in online registration that would allow patrons to
> use their accounts instantly to check out online resources. <<
>
> It’s not quite instant, but the South Carolina State Library uses the
> online registration form<http://www.statelibrary.sc.gov/get-library-card>
> to allow almost-but-not-quite instant access to our electronic resources
> (includes things like ebrary and Safari collections).  That was the reason
> we chose to implement the remote registration:  to be able to grant access
> to users across the state as quickly and seamlessly as possible.
> Circulation staff monitor the pending patrons screen and are able to
> approve users quickly.  These users could be routed into an internet-access
> permission group.
>
> I’m not sure if that answers your question, but it’s a workflow that
> functions well for us.
>
>
> Meg Stroup
> SCLENDS Cataloging Coordinator
> 1500 Senate Street, Columbia, SC 29201
> (803) 737-7736 | mstr...@statelibrary.sc.gov<mailto:mstroup@statelibrary.
> sc.gov>
> [/Users/mstroup/Library/Containers/com.microsoft.
> Outlook/Data/Library/Caches/Signatures/signature_1568321086]<http://www.
> statelibrary.sc.gov/>
> Innovation | Collaboration | Participation
> From: Open-ils-general <open-ils-general-boun...@list.georgialibraries.org>
> on behalf of Diane Disbro <ddis...@scenicregional.org>
> Reply-To: Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> Date: Wednesday, April 18, 2018 at 5:49 PM
> To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org
> >
> Subject: [OPEN-ILS-GENERAL] online registration and mobile app
>
> Good afternoon -
>
> We are interested in online registration that would allow patrons to use
> their accounts instantly to check out online resources. Is that ever going
> to be possible with Evergreen?
>
> We would also like to have a mobile app for our catalog. Will that be
> possible in the future?
>
> Thank you.
> Diane Disbro
> Branch Manager/Circulation Coordinator
> Union Branch
> Scenic Regional Library
> 308 Hawthorne Drive
> Union, MO 63084
> (636) 583-3224
> ddis...@scenicregional.org<mailto:ddis...@scenicregional.org>
>

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Elizabeth Davis]

We use the online registration form with a welcome email trigger.  When staff 
process online applications, new card holders get a welcome email with their 
card number so that they can start using online resources. The physical card 
arrives a few days later via snail mail.  It's not instant, but it's fairly 
quick.  

Elizabeth Davis
Head of Digital Services
Scranton Public Library 

From: Open-ils-general [open-ils-general-boun...@list.georgialibraries.org] on 
behalf of Stroup, Meg [mstr...@statelibrary.sc.gov]
Sent: Wednesday, April 18, 2018 6:29 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

>> We are interested in online registration that would allow patrons to use 
>> their accounts instantly to check out online resources. <<

It’s not quite instant, but the South Carolina State Library uses the online 
registration form<http://www.statelibrary.sc.gov/get-library-card> to allow 
almost-but-not-quite instant access to our electronic resources (includes 
things like ebrary and Safari collections).  That was the reason we chose to 
implement the remote registration:  to be able to grant access to users across 
the state as quickly and seamlessly as possible.  Circulation staff monitor the 
pending patrons screen and are able to approve users quickly.  These users 
could be routed into an internet-access permission group.

I’m not sure if that answers your question, but it’s a workflow that functions 
well for us.


Meg Stroup
SCLENDS Cataloging Coordinator
1500 Senate Street, Columbia, SC 29201
(803) 737-7736 | mstr...@statelibrary.sc.gov<mailto:mstr...@statelibrary.sc.gov>
[/Users/mstroup/Library/Containers/com.microsoft.Outlook/Data/Library/Caches/Signatures/signature_1568321086]<http://www.statelibrary.sc.gov/>
Innovation | Collaboration | Participation
From: Open-ils-general <open-ils-general-boun...@list.georgialibraries.org> on 
behalf of Diane Disbro <ddis...@scenicregional.org>
Reply-To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org>
Date: Wednesday, April 18, 2018 at 5:49 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: [OPEN-ILS-GENERAL] online registration and mobile app

Good afternoon -

We are interested in online registration that would allow patrons to use their 
accounts instantly to check out online resources. Is that ever going to be 
possible with Evergreen?

We would also like to have a mobile app for our catalog. Will that be possible 
in the future?

Thank you.
Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224
ddis...@scenicregional.org<mailto:ddis...@scenicregional.org>

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Stroup, Meg]

>> We are interested in online registration that would allow patrons to use 
>> their accounts instantly to check out online resources. <<

It’s not quite instant, but the South Carolina State Library uses the online 
registration form to allow 
almost-but-not-quite instant access to our electronic resources (includes 
things like ebrary and Safari collections).  That was the reason we chose to 
implement the remote registration:  to be able to grant access to users across 
the state as quickly and seamlessly as possible.  Circulation staff monitor the 
pending patrons screen and are able to approve users quickly.  These users 
could be routed into an internet-access permission group.

I’m not sure if that answers your question, but it’s a workflow that functions 
well for us.


Meg Stroup
SCLENDS Cataloging Coordinator
1500 Senate Street, Columbia, SC 29201
(803) 737-7736 | mstr...@statelibrary.sc.gov
[/Users/mstroup/Library/Containers/com.microsoft.Outlook/Data/Library/Caches/Signatures/signature_1568321086]
Innovation | Collaboration | Participation
From: Open-ils-general  on 
behalf of Diane Disbro 
Reply-To: Evergreen Discussion Group 

Date: Wednesday, April 18, 2018 at 5:49 PM
To: Evergreen Discussion Group 
Subject: [OPEN-ILS-GENERAL] online registration and mobile app

Good afternoon -

We are interested in online registration that would allow patrons to use their 
accounts instantly to check out online resources. Is that ever going to be 
possible with Evergreen?

We would also like to have a mobile app for our catalog. Will that be possible 
in the future?

Thank you.
Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224
ddis...@scenicregional.org

Re: [OPEN-ILS-GENERAL] online registration and mobile app

[Terran McCanna]

>> We would also like to have a mobile app for our catalog. Will that be
possible in the future? <<

There is a free and open-source mobile app for Android called Hemlock
created by Ken Cox that works really well with Evergreen:

https://play.google.com/store/apps/details?id=net.kenstir.apps.hemlock=en

PINES hired him to customize/brand a version of it for our patrons and we
have a little over 5000 users on it now and we've gotten nothing but
positive feedback from them. (Ken is now working on a mobile app for iOS as
well.)



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Apr 18, 2018 at 5:48 PM, Diane Disbro 
wrote:

> Good afternoon -
>
> We are interested in online registration that would allow patrons to use
> their accounts instantly to check out online resources. Is that ever going
> to be possible with Evergreen?
>
> We would also like to have a mobile app for our catalog. Will that be
> possible in the future?
>
> Thank you.
> Diane Disbro
> Branch Manager/Circulation Coordinator
> Union Branch
> Scenic Regional Library
> 308 Hawthorne Drive
> 
> Union, MO 63084
> 
> (636) 583-3224
> ddis...@scenicregional.org
>