RE: Taking your time when a crisis occurs

2001-05-09 Thread dvmrgn

Hi All,

Rachel wrote
 want to tell me how you hold off the CEO who is breathing down your neck on 
 the 24x7 database that's down?

Answers are snipped, but no wonder DBA's have a bad reputation.

In this case, the proper thing to do is give the best client service
possible. Forget your database, push your keyboard away, focus, really
concentrate, on your client (boss) and ask what can you help him/her
with.

When they jump up and down asking why is the db not up yet,  state that 
his/her problem must be extremely important to bother you while a db is
down and that you feel it is in the best interests of the corporation to
devote all of your skills to fix it. Once you have cleaned up his/her
problem you will then proceed to fix the db.

Amazing how fast the boss's problem (along with the boss) disappears.

:)

Dave

-- 
Dave Morgan
DBA, Cybersurf
Office: 403 777 2000 ext 284


-- 
Dave Morgan
http://www.onlinerenter.com
Calgary's Online Rental Marketplace
[EMAIL PROTECTED]
403 399 2442
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Please see the official ORACLE-L FAQ: http://www.orafaq.com
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RE: Taking your time when a crisis occurs

2001-05-09 Thread Rachel Carmichael

Dave,

I would REALLY like to introduce you to the CEO I was thinking of

there are some people (ala the pointy-haired boss in Dilbert) who want what 
they want when they want it, and they want it now.

Rachel


From: [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
Subject: RE: Taking your time when a crisis occurs
Date: Wed, 09 May 2001 06:47:29 -0800

Hi All,

Rachel wrote
  want to tell me how you hold off the CEO who is breathing down your neck 
on
  the 24x7 database that's down?

Answers are snipped, but no wonder DBA's have a bad reputation.

In this case, the proper thing to do is give the best client service
possible. Forget your database, push your keyboard away, focus, really
concentrate, on your client (boss) and ask what can you help him/her
with.

When they jump up and down asking why is the db not up yet,  state that
his/her problem must be extremely important to bother you while a db is
down and that you feel it is in the best interests of the corporation to
devote all of your skills to fix it. Once you have cleaned up his/her
problem you will then proceed to fix the db.

Amazing how fast the boss's problem (along with the boss) disappears.

:)

Dave

--
Dave Morgan
DBA, Cybersurf
Office: 403 777 2000 ext 284


--
Dave Morgan
http://www.onlinerenter.com
Calgary's Online Rental Marketplace
[EMAIL PROTECTED]
403 399 2442
--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author:
   INET: [EMAIL PROTECTED]

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_
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OT RE: Taking your time when a crisis occurs

2001-05-08 Thread Mohan, Ross

Barbie doesn't talk when he takes her
clothes off. 

|| -Original Message-
|| From: David A. Barbour [mailto:[EMAIL PROTECTED]]
|| Sent: Monday, May 07, 2001 10:35 PM
|| To: Multiple recipients of list ORACLE-L
|| Subject: Re: Taking your time when a crisis occurs
|| 
|| 
|| Eric,
|| 
|| What's with you and Barbie?
|| 
|| David A. Barbour
|| 
|| Eric D. Pierce wrote:
||  
||   RE: Taking your time when a crisis occurs
||  
||  -
||  
||  http://www.amazon.com/exec/obidos/ASIN2/B4SU3E
||  
||  Barbie as Glinda from The Wizard of Oz
||  
||  
||  Our Price: $19.99
||  Availability: Usually ships within 24 hours.
||  
||  Manufacturer's age: 3 years and up
||  Shipping: Currently, item can be shipped only within the U.S.
||  Shipping weight: 0.7 pounds.
||  Note: Giftwrapping not available for this item.
||  Packaging: This item may be delivered in the 
|| manufacturer's original
||  packaging, which could reveal the contents of the box.
||  ASIN: B4SU3E
||  
||  
||  
||  From Toysrus.com  Amazon.com
||  Editorial Review
||  
||  Are you a good witch or a bad witch? A good witch, of course--and
||  pretty as well! Dressed as Glinda, the good witch of the North from
||  the beloved book and movie The Wizard of Oz, Barbie is welcomed to
||  Munchkinland. She has long, curly strawberry-blonde hair 
|| topped by a
||  tall lavender-pink crown, and she's wearing a sparkling pink satin
||  ball gown ornamented with silver stars and butterflies. 
|| She also has
||  on a silver braided belt. Her outfit is completed with 
|| pink heels and
||  a long, lavender magic wand that fits in her hand. Raise 
|| her arm (or
||  press the button on her back), and you'll hear the wand's magical
||  brrinnng! sound or Glinda's voice saying, Tap your 
|| heels together
||  three times. Sound effects are produced by three included button
||  cell batteries, which can be replaced. Say it again, 
|| Glinda, just so
||  we'll never forget: There's no place like home. --Marcie Bovetz
||  Safety Information
||  Choking hazard: Small parts. Not for children under 3 years.
||  
||  -
||  
||  On 7 May 2001, at 10:21, Marianne Brooks wrote:
||  
||   Hmm, shaved head, why didn't I think of that?  I would 
|| imagine a woman with
||   a shaved head might be as effective...add a tatoo, some 
|| leather pants and a
||   scowl and I've got a new me! :-)
||  
||  ...
||  
||  --
||  Please see the official ORACLE-L FAQ: http://www.orafaq.com
||  --
||  Author: Eric D. Pierce
||INET: [EMAIL PROTECTED]
||  
||  Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
||  San Diego, California-- Public Internet access / 
|| Mailing Lists
||  
|| 
||  To REMOVE yourself from this mailing list, send an E-Mail message
||  to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
||  the message BODY, include a line containing: UNSUB ORACLE-L
||  (or the name of mailing list you want to be removed from).  You may
||  also send the HELP command for other information (like 
|| subscribing).
|| -- 
|| Please see the official ORACLE-L FAQ: http://www.orafaq.com
|| -- 
|| Author: David A. Barbour
||   INET: [EMAIL PROTECTED]
|| 
|| Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
|| San Diego, California-- Public Internet access / 
|| Mailing Lists
|| 
|| To REMOVE yourself from this mailing list, send an E-Mail message
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|| also send the HELP command for other information (like subscribing).
|| 
-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Mohan, Ross
  INET: [EMAIL PROTECTED]

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OT RE: OT RE: Taking your time when a crisis occurs

2001-05-08 Thread Mohan, Ross

I have been informed privately that some may find this remark offensive,
perhaps even deeply so. 

For those people:  Sorry!, that wasn't my intent.

|| -Original Message-
|| From: Mohan, Ross [mailto:[EMAIL PROTECTED]]
|| Sent: Tuesday, May 08, 2001 12:23 PM
|| To: Multiple recipients of list ORACLE-L
|| Subject: OT RE: Taking your time when a crisis occurs
|| 
|| 
|| Barbie doesn't talk when he takes her
|| clothes off. 
|| 
|| || -Original Message-
|| || From: David A. Barbour [mailto:[EMAIL PROTECTED]]
|| || Sent: Monday, May 07, 2001 10:35 PM
|| || To: Multiple recipients of list ORACLE-L
|| || Subject: Re: Taking your time when a crisis occurs
|| || 
|| || 
|| || Eric,
|| || 
|| || What's with you and Barbie?
|| || 
|| || David A. Barbour
|| || 
|| || Eric D. Pierce wrote:
|| ||  
|| ||   RE: Taking your time when a crisis occurs
|| ||  
|| ||  -
|| ||  
|| ||  http://www.amazon.com/exec/obidos/ASIN2/B4SU3E
|| ||  
|| ||  Barbie as Glinda from The Wizard of Oz
|| ||  
|| ||  
|| ||  Our Price: $19.99
|| ||  Availability: Usually ships within 24 hours.
|| ||  
|| ||  Manufacturer's age: 3 years and up
|| ||  Shipping: Currently, item can be shipped only within the U.S.
|| ||  Shipping weight: 0.7 pounds.
|| ||  Note: Giftwrapping not available for this item.
|| ||  Packaging: This item may be delivered in the 
|| || manufacturer's original
|| ||  packaging, which could reveal the contents of the box.
|| ||  ASIN: B4SU3E
|| ||  
|| ||  
|| ||  
|| ||  From Toysrus.com  Amazon.com
|| ||  Editorial Review
|| ||  
|| ||  Are you a good witch or a bad witch? A good witch, of 
|| course--and
|| ||  pretty as well! Dressed as Glinda, the good witch of 
|| the North from
|| ||  the beloved book and movie The Wizard of Oz, Barbie is 
|| welcomed to
|| ||  Munchkinland. She has long, curly strawberry-blonde hair 
|| || topped by a
|| ||  tall lavender-pink crown, and she's wearing a sparkling 
|| pink satin
|| ||  ball gown ornamented with silver stars and butterflies. 
|| || She also has
|| ||  on a silver braided belt. Her outfit is completed with 
|| || pink heels and
|| ||  a long, lavender magic wand that fits in her hand. Raise 
|| || her arm (or
|| ||  press the button on her back), and you'll hear the 
|| wand's magical
|| ||  brrinnng! sound or Glinda's voice saying, Tap your 
|| || heels together
|| ||  three times. Sound effects are produced by three 
|| included button
|| ||  cell batteries, which can be replaced. Say it again, 
|| || Glinda, just so
|| ||  we'll never forget: There's no place like home. 
|| --Marcie Bovetz
|| ||  Safety Information
|| ||  Choking hazard: Small parts. Not for children under 3 years.
|| ||  
|| ||  -
|| ||  
|| ||  On 7 May 2001, at 10:21, Marianne Brooks wrote:
|| ||  
|| ||   Hmm, shaved head, why didn't I think of that?  I would 
|| || imagine a woman with
|| ||   a shaved head might be as effective...add a tatoo, some 
|| || leather pants and a
|| ||   scowl and I've got a new me! :-)
|| ||  
|| ||  ...
|| ||  
|| ||  --
|| ||  Please see the official ORACLE-L FAQ: http://www.orafaq.com
|| ||  --
|| ||  Author: Eric D. Pierce
|| ||INET: [EMAIL PROTECTED]
|| ||  
|| ||  Fat City Network Services-- (858) 538-5051  FAX: 
|| (858) 538-5051
|| ||  San Diego, California-- Public Internet access / 
|| || Mailing Lists
|| ||  
|| || 
|| 
|| ||  To REMOVE yourself from this mailing list, send an 
|| E-Mail message
|| ||  to: [EMAIL PROTECTED] (note EXACT spelling of 
|| 'ListGuru') and in
|| ||  the message BODY, include a line containing: UNSUB ORACLE-L
|| ||  (or the name of mailing list you want to be removed 
|| from).  You may
|| ||  also send the HELP command for other information (like 
|| || subscribing).
|| || -- 
|| || Please see the official ORACLE-L FAQ: http://www.orafaq.com
|| || -- 
|| || Author: David A. Barbour
|| ||   INET: [EMAIL PROTECTED]
|| || 
|| || Fat City Network Services-- (858) 538-5051  FAX: 
|| (858) 538-5051
|| || San Diego, California-- Public Internet access / 
|| || Mailing Lists
|| || 
|| 
|| || To REMOVE yourself from this mailing list, send an E-Mail message
|| || to: [EMAIL PROTECTED] (note EXACT spelling of 
|| 'ListGuru') and in
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|| || (or the name of mailing list you want to be removed 
|| from).  You may
|| || also send the HELP command for other information (like 
|| subscribing).
|| || 
|| -- 
|| Please see the official ORACLE-L FAQ: http://www.orafaq.com
|| -- 
|| Author: Mohan, Ross
||   INET: [EMAIL PROTECTED]
|| 
|| Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
|| San Diego, California-- Public Internet access / 
|| Mailing Lists
|| 
|| To REMOVE yourself from

RE: OT RE: OT RE: Taking your time when a crisis occurs

2001-05-08 Thread Hillman, Alex

Now I think that it was a very insencitive sexist remark? :-) 

Alex Hillman



-Original Message-
Sent: Tuesday, May 08, 2001 1:26 PM
To: Multiple recipients of list ORACLE-L


I have been informed privately that some may find this remark offensive,
perhaps even deeply so. 

For those people:  Sorry!, that wasn't my intent.

|| -Original Message-
|| From: Mohan, Ross [mailto:[EMAIL PROTECTED]]
|| Sent: Tuesday, May 08, 2001 12:23 PM
|| To: Multiple recipients of list ORACLE-L
|| Subject: OT RE: Taking your time when a crisis occurs
|| 
|| 
|| Barbie doesn't talk when he takes her
|| clothes off. 
|| 
|| || -Original Message-
|| || From: David A. Barbour [mailto:[EMAIL PROTECTED]]
|| || Sent: Monday, May 07, 2001 10:35 PM
|| || To: Multiple recipients of list ORACLE-L
|| || Subject: Re: Taking your time when a crisis occurs
|| || 
|| || 
|| || Eric,
|| || 
|| || What's with you and Barbie?
|| || 
|| || David A. Barbour
|| || 
|| || Eric D. Pierce wrote:
|| ||  
|| ||   RE: Taking your time when a crisis occurs
|| ||  
|| ||  -
|| ||  
|| ||  http://www.amazon.com/exec/obidos/ASIN2/B4SU3E
|| ||  
|| ||  Barbie as Glinda from The Wizard of Oz
|| ||  
|| ||  
|| ||  Our Price: $19.99
|| ||  Availability: Usually ships within 24 hours.
|| ||  
|| ||  Manufacturer's age: 3 years and up
|| ||  Shipping: Currently, item can be shipped only within the U.S.
|| ||  Shipping weight: 0.7 pounds.
|| ||  Note: Giftwrapping not available for this item.
|| ||  Packaging: This item may be delivered in the 
|| || manufacturer's original
|| ||  packaging, which could reveal the contents of the box.
|| ||  ASIN: B4SU3E
|| ||  
|| ||  
|| ||  
|| ||  From Toysrus.com  Amazon.com
|| ||  Editorial Review
|| ||  
|| ||  Are you a good witch or a bad witch? A good witch, of 
|| course--and
|| ||  pretty as well! Dressed as Glinda, the good witch of 
|| the North from
|| ||  the beloved book and movie The Wizard of Oz, Barbie is 
|| welcomed to
|| ||  Munchkinland. She has long, curly strawberry-blonde hair 
|| || topped by a
|| ||  tall lavender-pink crown, and she's wearing a sparkling 
|| pink satin
|| ||  ball gown ornamented with silver stars and butterflies. 
|| || She also has
|| ||  on a silver braided belt. Her outfit is completed with 
|| || pink heels and
|| ||  a long, lavender magic wand that fits in her hand. Raise 
|| || her arm (or
|| ||  press the button on her back), and you'll hear the 
|| wand's magical
|| ||  brrinnng! sound or Glinda's voice saying, Tap your 
|| || heels together
|| ||  three times. Sound effects are produced by three 
|| included button
|| ||  cell batteries, which can be replaced. Say it again, 
|| || Glinda, just so
|| ||  we'll never forget: There's no place like home. 
|| --Marcie Bovetz
|| ||  Safety Information
|| ||  Choking hazard: Small parts. Not for children under 3 years.
|| ||  
|| ||  -
|| ||  
|| ||  On 7 May 2001, at 10:21, Marianne Brooks wrote:
|| ||  
|| ||   Hmm, shaved head, why didn't I think of that?  I would 
|| || imagine a woman with
|| ||   a shaved head might be as effective...add a tatoo, some 
|| || leather pants and a
|| ||   scowl and I've got a new me! :-)
|| ||  
|| ||  ...
|| ||  
|| ||  --
|| ||  Please see the official ORACLE-L FAQ: http://www.orafaq.com
|| ||  --
|| ||  Author: Eric D. Pierce
|| ||INET: [EMAIL PROTECTED]
|| ||  
|| ||  Fat City Network Services-- (858) 538-5051  FAX: 
|| (858) 538-5051
|| ||  San Diego, California-- Public Internet access / 
|| || Mailing Lists
|| ||  
|| || 
|| 
|| ||  To REMOVE yourself from this mailing list, send an 
|| E-Mail message
|| ||  to: [EMAIL PROTECTED] (note EXACT spelling of 
|| 'ListGuru') and in
|| ||  the message BODY, include a line containing: UNSUB ORACLE-L
|| ||  (or the name of mailing list you want to be removed 
|| from).  You may
|| ||  also send the HELP command for other information (like 
|| || subscribing).
|| || -- 
|| || Please see the official ORACLE-L FAQ: http://www.orafaq.com
|| || -- 
|| || Author: David A. Barbour
|| ||   INET: [EMAIL PROTECTED]
|| || 
|| || Fat City Network Services-- (858) 538-5051  FAX: 
|| (858) 538-5051
|| || San Diego, California-- Public Internet access / 
|| || Mailing Lists
|| || 
|| 
|| || To REMOVE yourself from this mailing list, send an E-Mail message
|| || to: [EMAIL PROTECTED] (note EXACT spelling of 
|| 'ListGuru') and in
|| || the message BODY, include a line containing: UNSUB ORACLE-L
|| || (or the name of mailing list you want to be removed 
|| from).  You may
|| || also send the HELP command for other information (like 
|| subscribing).
|| || 
|| -- 
|| Please see the official ORACLE-L FAQ: http://www.orafaq.com
|| -- 
|| Author: Mohan, Ross
||   INET: [EMAIL PROTECTED]
|| 
|| Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051

Re: Taking your time when a crisis occurs

2001-05-08 Thread Eric D. Pierce


totally random madness!



http://images.amazon.com/images/P/B4T8RM.01.LZZZ.jpg

http://www.amazon.com/exec/obidos/ASIN/B4T8RM

---
   Ken as Scarecrow from the Wizard of Oz

  From Toysrus.com  Amazon.com

  Editorial Review

   Ken is ready to follow Dorothy down the yellow brick road to re-create
   their adventures from the movie The Wizard of Oz. He has the painted
   eyebrows and nose of the Scarecrow, with the same wrinkled face and chin
   to show that his head is really supposed to be stuffed with straw. But
   this scarecrow does have brains, and he's holding his tiny rolled-up
   diploma in one hand to prove it. 

[COULD IT BE OCP???]

Ken wears a scarecrow costume--a green
   velour shirt and brown velour pants with appropriate patches and touches
   of straw created from frayed yellow ribbon. He's jointed at the neck,
   elbows, waist, and knees so he can sit down to rest with Dorothy and all
   his other pals from the movie, which are also available in this line of
   dolls. --Marcie Bovetz  

---


On 7 May 2001, at 18:35, David A. Barbour wrote:

Date sent:  Mon, 07 May 2001 18:35:24 -0800
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]

 What's with you and Barbie?

...

  http://www.amazon.com/exec/obidos/ASIN2/B4SU3E
...


  Are you a good witch or a bad witch? A good witch, of course--and
  pretty as well! Dressed as Glinda, the good witch of the North from
  the beloved book and movie The Wizard of Oz, Barbie is welcomed to
  Munchkinland. 


-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Eric D. Pierce
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



Re: Taking your time when a crisis occurs

2001-05-07 Thread William Beilstein

I agree, many serious problems have been created by DBA's that act before they think 
things through. When I have a problem with the database, I get a cup of coffee, put my 
feet up, and think about what happened and what to do to solve the problem. Between 
corrupted data files, hardware crashed, bad data in tables and other nasties, I have 
never failed to take care of the problem, because I figured out what to do before 
starting the repair.

 [EMAIL PROTECTED] 05/07/01 04:30AM 
The golden rule when there is a big crash is :
1. Panic
2. Stop panic
3. Fix the problem


--- Hallas, John [EMAIL PROTECTED] a écrit : 
FOR YOUR INFORMATION
 
 ESIS and EPFAL are now part of Logica. The Internet
 email addresses of the staff has changed to the
 following - [EMAIL PROTECTED] eg
 [EMAIL PROTECTED] Emails using the old format will
 continue to be delivered until 30th June 2001. 
 
 David,
 I support what you say about taking your time
 entirely. In fact at any
 interviews I attend backup/recovery question(s)n are
 always asked. My
 standard answer is the at then first thing I will do
 is go for a cup of
 coffee. After their jaws have finished dropping I
 explain how thinking time
 is required etc.
 
 On  a similar theme a few years ago I was
 interviewing for a contract DBA
 and he made the statement along the lines of 'you
 are paying me more because
 I have made mistakes before and I have learnt from
 them so you will be safe
 with me'. ( I am sure he phrased it more eloquently
 than that).
 After the interview the senior manager at the
 interview said that he would
 not have anyone  as self-obsessed and over-confident
 as that on board. I
 disagreed and said that what the contractor was
 offering was exactly what we
 wanted. We took him on and he fitted in very well.
 This story fits in with
 the concept of getting a coffee and thinking about
 things first, which is
 all about using your experience well.
 
 John
 
 Logica/ESIS Tel 0115 945 6643
 
   -Original Message-
   From:   David A. Barbour
 [mailto:[EMAIL PROTECTED]] 
   Sent:   03 May 2001 18:46
   To: Multiple recipients of list ORACLE-L
   Subject:Re: Fwd: please help
 
   Jared,
 
   I think you hit the nail on the head when you said
 Best
 practice of
   course is to make a backup of your database in
 it's current
 condition
   prior to restoring it.  
 
   Too many recoveries are failures because DBAs tend
 to forget
 basics when
   confronted with the pressures from management,
 users, and
 the
   constraints of time (primary key).  I made this
 mistake once
 early on. 
   Now if I have a possible recovery scenario, the
 first thing
 I do is take
   a deep breath, get a cup of coffee, and THINK
 about what I'm
 going to do
   before I ever touch the keyboard.
 
   Absent all that, I still make a copy of the redo
 logs
 whenever I do a
   backup.  Yeah, you could mess up and apply them
 inadvertently, but
   hopefully you will have practiced recovery
 scenarios (see
 Training a
   DBA by Kimberly Smith) and be comfortable with
 your tapes,
 disks,
   commands, systems administrator, etc.  At least if
 you've
 got them, and
   everything goes to h*%$ in a handbasket, you can
 always give
 'them' back
   something.
 
   David A. Barbour
 
 
   Jared Still wrote:

Dick,

Backing up the redo logs can have some serious
 consequences.

Let's say you are restoring the database files,
 and a
 number of
archived logs to roll forward through.

Following that, you are going to roll forward
 through all
 archived logs
that are still online, and then through your
 current redo
 logs for a
complete recovery.

Restoring old redo logs would render this
 strategy
 ineffective.

Backing them up can be a good thing, but it
 would be very
 easy
to inadvertently wipe out the current ones when
 restoring
 from tape.

Best practice of course is to make a backup of
 your
 database in
it's current condition prior to restoring it.

It would also be prudent to make copies of the
 redo logs
 locally
so you don't have to restore them from tape.

Jared

On Wednesday 02 May 2001 07:24, [EMAIL PROTECTED] 
 wrote:
 Jonathan,

 It would appear that your friend has hit
 upon one of
 the problems of
 hot 

RE: Taking your time when a crisis occurs

2001-05-07 Thread Koivu, Lisa
Title: RE: Taking your time when a crisis occurs





These are good points, but beware of the boss that thinks looking over your shoulder and asking questions helps. Either your supervisor trusts you or he/she doesn't. For me, having someone right behind me breaks my concentration and can make the recovery take longer.

Ugh. Happy Monday, all.

Lisa Rutland Koivu
Oracle Database Administrator
Certified Self-Important Database Deity
Slayer of Unix Administrators
Wanton Kickboxing Goddess


[EMAIL PROTECTED]

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-Original Message-
From: William Beilstein [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 07, 2001 9:31 AM
To: Multiple recipients of list ORACLE-L
Subject: Re: Taking your time when a crisis occurs



I agree, many serious problems have been created by DBA's that act before they think things through. When I have a problem with the database, I get a cup of coffee, put my feet up, and think about what happened and what to do to solve the problem. Between corrupted data files, hardware crashed, bad data in tables and other nasties, I have never failed to take care of the problem, because I figured out what to do before starting the repair.

 [EMAIL PROTECTED] 05/07/01 04:30AM 
The golden rule when there is a big crash is :
1. Panic
2. Stop panic
3. Fix the problem



--- Hallas, John [EMAIL PROTECTED] a écrit : 
FOR YOUR INFORMATION
 
 ESIS and EPFAL are now part of Logica. The Internet
 email addresses of the staff has changed to the
 following - [EMAIL PROTECTED] eg
 [EMAIL PROTECTED] Emails using the old format will
 continue to be delivered until 30th June 2001. 
 
 David,
 I support what you say about taking your time
 entirely. In fact at any
 interviews I attend backup/recovery question(s)n are
 always asked. My
 standard answer is the at then first thing I will do
 is go for a cup of
 coffee. After their jaws have finished dropping I
 explain how thinking time
 is required etc.
 
 On a similar theme a few years ago I was
 interviewing for a contract DBA
 and he made the statement along the lines of 'you
 are paying me more because
 I have made mistakes before and I have learnt from
 them so you will be safe
 with me'. ( I am sure he phrased it more eloquently
 than that).
 After the interview the senior manager at the
 interview said that he would
 not have anyone as self-obsessed and over-confident
 as that on board. I
 disagreed and said that what the contractor was
 offering was exactly what we
 wanted. We took him on and he fitted in very well.
 This story fits in with
 the concept of getting a coffee and thinking about
 things first, which is
 all about using your experience well.
 
 John
 
 Logica/ESIS Tel 0115 945 6643
 
   -Original Message-
   From: David A. Barbour
 [mailto:[EMAIL PROTECTED]] 
   Sent: 03 May 2001 18:46
   To: Multiple recipients of list ORACLE-L
   Subject: Re: Fwd: please help
 
   Jared,
 
   I think you hit the nail on the head when you said
 Best
 practice of
   course is to make a backup of your database in
 it's current
 condition
   prior to restoring it. 
 
   Too many recoveries are failures because DBAs tend
 to forget
 basics when
   confronted with the pressures from management,
 users, and
 the
   constraints of time (primary key). I made this
 mistake once
 early on. 
   Now if I have a possible recovery scenario, the
 first thing
 I do is take
   a deep breath, get a cup of coffee, and THINK
 about what I'm
 going to do
   before I ever touch the keyboard.
 
   Absent all that, I still make a copy of the redo
 logs
 whenever I do a
   backup. Yeah, you could mess up and apply them
 inadvertently, but
   hopefully you will have practiced recovery
 scenarios (see
 Training a
   DBA by Kimberly Smith) and be comfortable with
 your tapes,
 disks,
   commands, systems administrator, etc. At least if
 you've
 got them, and
   everything goes to h*%$ in a handbasket, you can
 always give
 'them' back
   something.
 
   David A. Barbour
 
 
   Jared Still wrote:

Dick,

Backing up the redo logs can have some serious
 consequences.

Let's say you are restoring the database files,
 and a
 number of
archived logs to roll forward through.

Following that, you are going to roll forward
 through all
 archived logs
that are still online, and then through your
 current redo
 logs for a
complete recovery.

Restoring old redo logs would render this
 strategy
 ineffective.

Backing them up can be a good thing, but it
 would be very
 easy
to inadvertently wipe out the current ones when
 restoring
 from tape.

Best practice of course is to make a backup of
 your
 database

Re: Taking your time when a crisis occurs

2001-05-07 Thread Tim Sawmiller

Ah, yes...reminds me of the time I attended a meeting with our new COO.  She had a 
zillion ideas and a bunch of requests for information.  When the meeting ended, she 
asked me what I was going to do first.  I startled her with, I'm going to lunch, 
wanna join me?.  She did and we mapped out our plan of attack leisurely over 
hamburgers.  

 [EMAIL PROTECTED] 05/07/01 09:30AM 
I agree, many serious problems have been created by DBA's that act before they think 
things through. When I have a problem with the database, I get a cup of coffee, put my 
feet up, and think about what happened and what to do to solve the problem. Between 
corrupted data files, hardware crashed, bad data in tables and other nasties, I have 
never failed to take care of the problem, because I figured out what to do before 
starting the repair.

 [EMAIL PROTECTED] 05/07/01 04:30AM 
The golden rule when there is a big crash is :
1. Panic
2. Stop panic
3. Fix the problem


--- Hallas, John [EMAIL PROTECTED] a écrit : 
FOR YOUR INFORMATION
 
 ESIS and EPFAL are now part of Logica. The Internet
 email addresses of the staff has changed to the
 following - [EMAIL PROTECTED] eg
 [EMAIL PROTECTED] Emails using the old format will
 continue to be delivered until 30th June 2001. 
 
 David,
 I support what you say about taking your time
 entirely. In fact at any
 interviews I attend backup/recovery question(s)n are
 always asked. My
 standard answer is the at then first thing I will do
 is go for a cup of
 coffee. After their jaws have finished dropping I
 explain how thinking time
 is required etc.
 
 On  a similar theme a few years ago I was
 interviewing for a contract DBA
 and he made the statement along the lines of 'you
 are paying me more because
 I have made mistakes before and I have learnt from
 them so you will be safe
 with me'. ( I am sure he phrased it more eloquently
 than that).
 After the interview the senior manager at the
 interview said that he would
 not have anyone  as self-obsessed and over-confident
 as that on board. I
 disagreed and said that what the contractor was
 offering was exactly what we
 wanted. We took him on and he fitted in very well.
 This story fits in with
 the concept of getting a coffee and thinking about
 things first, which is
 all about using your experience well.
 
 John
 
 Logica/ESIS Tel 0115 945 6643
 
   -Original Message-
   From:   David A. Barbour
 [mailto:[EMAIL PROTECTED]] 
   Sent:   03 May 2001 18:46
   To: Multiple recipients of list ORACLE-L
   Subject:Re: Fwd: please help
 
   Jared,
 
   I think you hit the nail on the head when you said
 Best
 practice of
   course is to make a backup of your database in
 it's current
 condition
   prior to restoring it.  
 
   Too many recoveries are failures because DBAs tend
 to forget
 basics when
   confronted with the pressures from management,
 users, and
 the
   constraints of time (primary key).  I made this
 mistake once
 early on. 
   Now if I have a possible recovery scenario, the
 first thing
 I do is take
   a deep breath, get a cup of coffee, and THINK
 about what I'm
 going to do
   before I ever touch the keyboard.
 
   Absent all that, I still make a copy of the redo
 logs
 whenever I do a
   backup.  Yeah, you could mess up and apply them
 inadvertently, but
   hopefully you will have practiced recovery
 scenarios (see
 Training a
   DBA by Kimberly Smith) and be comfortable with
 your tapes,
 disks,
   commands, systems administrator, etc.  At least if
 you've
 got them, and
   everything goes to h*%$ in a handbasket, you can
 always give
 'them' back
   something.
 
   David A. Barbour
 
 
   Jared Still wrote:

Dick,

Backing up the redo logs can have some serious
 consequences.

Let's say you are restoring the database files,
 and a
 number of
archived logs to roll forward through.

Following that, you are going to roll forward
 through all
 archived logs
that are still online, and then through your
 current redo
 logs for a
complete recovery.

Restoring old redo logs would render this
 strategy
 ineffective.

Backing them up can be a good thing, but it
 would be very
 easy
to inadvertently wipe out the current ones when
 restoring
 from tape.

Best practice of course is to make a backup of
 your
 database in
it's current condition prior to restoring it.

It would also be prudent to make 

Re: Taking your time when a crisis occurs

2001-05-07 Thread Rachel Carmichael

want to tell me how you hold off the CEO who is breathing down your neck on 
the 24x7 database that's down?


From: William Beilstein [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
Subject: Re: Taking your time when a crisis occurs
Date: Mon, 07 May 2001 05:30:57 -0800

I agree, many serious problems have been created by DBA's that act before 
they think things through. When I have a problem with the database, I get a 
cup of coffee, put my feet up, and think about what happened and what to do 
to solve the problem. Between corrupted data files, hardware crashed, bad 
data in tables and other nasties, I have never failed to take care of the 
problem, because I figured out what to do before starting the repair.

  [EMAIL PROTECTED] 05/07/01 04:30AM 
The golden rule when there is a big crash is :
1. Panic
2. Stop panic
3. Fix the problem


--- Hallas, John [EMAIL PROTECTED] a écrit : 
FOR YOUR INFORMATION
 
  ESIS and EPFAL are now part of Logica. The Internet
  email addresses of the staff has changed to the
  following - [EMAIL PROTECTED] eg
  [EMAIL PROTECTED] Emails using the old format will
  continue to be delivered until 30th June 2001.
 
  David,
  I support what you say about taking your time
  entirely. In fact at any
  interviews I attend backup/recovery question(s)n are
  always asked. My
  standard answer is the at then first thing I will do
  is go for a cup of
  coffee. After their jaws have finished dropping I
  explain how thinking time
  is required etc.
 
  On  a similar theme a few years ago I was
  interviewing for a contract DBA
  and he made the statement along the lines of 'you
  are paying me more because
  I have made mistakes before and I have learnt from
  them so you will be safe
  with me'. ( I am sure he phrased it more eloquently
  than that).
  After the interview the senior manager at the
  interview said that he would
  not have anyone  as self-obsessed and over-confident
  as that on board. I
  disagreed and said that what the contractor was
  offering was exactly what we
  wanted. We took him on and he fitted in very well.
  This story fits in with
  the concept of getting a coffee and thinking about
  things first, which is
  all about using your experience well.
 
  John
 
  Logica/ESIS Tel 0115 945 6643
 
  -Original Message-
  From:   David A. Barbour
  [mailto:[EMAIL PROTECTED]]
  Sent:   03 May 2001 18:46
  To: Multiple recipients of list ORACLE-L
  Subject:Re: Fwd: please help
 
  Jared,
 
  I think you hit the nail on the head when you said
  Best
  practice of
  course is to make a backup of your database in
  it's current
  condition
  prior to restoring it.
 
  Too many recoveries are failures because DBAs tend
  to forget
  basics when
  confronted with the pressures from management,
  users, and
  the
  constraints of time (primary key).  I made this
  mistake once
  early on.
  Now if I have a possible recovery scenario, the
  first thing
  I do is take
  a deep breath, get a cup of coffee, and THINK
  about what I'm
  going to do
  before I ever touch the keyboard.
 
  Absent all that, I still make a copy of the redo
  logs
  whenever I do a
  backup.  Yeah, you could mess up and apply them
  inadvertently, but
  hopefully you will have practiced recovery
  scenarios (see
  Training a
  DBA by Kimberly Smith) and be comfortable with
  your tapes,
  disks,
  commands, systems administrator, etc.  At least if
  you've
  got them, and
  everything goes to h*%$ in a handbasket, you can
  always give
  'them' back
  something.
 
  David A. Barbour
 
 
  Jared Still wrote:
  
   Dick,
  
   Backing up the redo logs can have some serious
  consequences.
  
   Let's say you are restoring the database files,
  and a
  number of
   archived logs to roll forward through.
  
   Following that, you are going to roll forward
  through all
  archived logs
   that are still online, and then through your
  current redo
  logs for a
   complete recovery.
  
   Restoring old redo logs would render this
  strategy
  ineffective.
  
   Backing them up can be a good thing, but it
  would be very
  easy
   to inadvertently wipe out the current ones when
  restoring
  from tape.
  
   Best practice of course is to make a backup of
  your
  database in
   it's current condition prior to restoring it.
  
   It would also be prudent to make copies of the
  redo logs
  locally

RE: Taking your time when a crisis occurs

2001-05-07 Thread Boivin, Patrice J

You have to be like an ankylosaurus, with armour plating everywhere, and
spikes on your tail.  The armour plating to deal automatically with frets
while you continue concentrating on your work, and spikes to keep people
away to give you room to get the job done.

If you can't bring the database back up you KNOW you will be out of a job.

If you can bring it back, they can fire you but at least you will know that
the database came back up.  Be prepared to explain everything you do.  If
you can demonstrate that you took the time that it would have taken, then
the monkey is off your back and if people are not happy they will look for
other causes (OPS? Other vendor? More staff?  More hardware?  Better, more
thorough testing procedures before implementing change?).

Your only option is to be methodical, and bring the system back up.  It will
take the time that it takes - think things through, do it right the first
time.  One step at a time, until it's complete.  Focus.  There's no time to
panic anyway, do that after the crisis is over.  Fear and anger just waste
time.  Life is too short for that nonsense on regular days, it's even more
obvious while there is a crisis.  Chickens flying around in a wild frenzy
never manage to achieve anything constructive.  Listen to their concerns, if
there is a good comment use it, otherwise just let them lose feathers.

If some people need help leaving you alone, arrange for that to happen -
tell your boss that interference is slowing down recovery time, please keep
this person away from me.  Maybe appoint someone to filter messages and have
one contact person.

It also helps others to see that the person responsible for bringing the
system back up is methodical and calm.  You can tell people in many cases:
We haven't lost any data, it's all there.  I am recovering the database now
as fast as I can, but it WILL take some time.  Can't say how long right now,
but I am going as fast as possible, believe me I want this system back up as
much as you do.

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)

Systems Admin  Operations | Admin. et Exploit. des systèmes
Technology Services| Services technologiques
Informatics Branch | Direction de l'informatique 
Maritimes Region, DFO  | Région des Maritimes, MPO

E-Mail: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] 

Ph: (902) 426-4774



-Original Message-
From:   Rachel Carmichael [SMTP:[EMAIL PROTECTED]]
Sent:   Monday, May 07, 2001 11:36 AM
To: Multiple recipients of list ORACLE-L
Subject:Re: Taking your time when a crisis occurs

want to tell me how you hold off the CEO who is breathing down your
neck on 
the 24x7 database that's down?


From: William Beilstein [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
Subject: Re: Taking your time when a crisis occurs
Date: Mon, 07 May 2001 05:30:57 -0800

I agree, many serious problems have been created by DBA's that act
before 
they think things through. When I have a problem with the database,
I get a 
cup of coffee, put my feet up, and think about what happened and
what to do 
to solve the problem. Between corrupted data files, hardware
crashed, bad 
data in tables and other nasties, I have never failed to take care
of the 
problem, because I figured out what to do before starting the
repair.

  [EMAIL PROTECTED] 05/07/01 04:30AM 
The golden rule when there is a big crash is :
1. Panic
2. Stop panic
3. Fix the problem


--- Hallas, John [EMAIL PROTECTED] a écrit : 
FOR YOUR INFORMATION
 
  ESIS and EPFAL are now part of Logica. The Internet
  email addresses of the staff has changed to the
  following - [EMAIL PROTECTED] eg
  [EMAIL PROTECTED] Emails using the old format will
  continue to be delivered until 30th June 2001.
 
  David,
  I support what you say about taking your time
  entirely. In fact at any
  interviews I attend backup/recovery question(s)n are
  always asked. My
  standard answer is the at then first thing I will do
  is go for a cup of
  coffee. After their jaws have finished dropping I
  explain how thinking time
  is required etc.
 
  On  a similar theme a few years ago I was
  interviewing for a contract DBA
  and he made the statement along the lines of 'you
  are paying me more because
  I have made mistakes before and I have learnt from
  them so you will be safe
  with me'. ( I am sure he phrased it more eloquently
  than that).
  After the interview the senior manager at the
  interview said that he would

Re: Taking your time when a crisis occurs

2001-05-07 Thread Thater, William

Rachel Carmichael wrote:
 
 want to tell me how you hold off the CEO who is breathing down your neck on
 the 24x7 database that's down?

establish a perimeter and use automatic weapons?;-)

--
Bill Thater  Certifiable ORACLE DBA
Telergy, Inc [EMAIL PROTECTED]

You gotta program like you don't need the money,
You gotta compile like you'll never get hurt,
You gotta run like there's nobody watching,
It's gotta come from the heart if you want it to work!

-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Thater, William
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



Re: Taking your time when a crisis occurs

2001-05-07 Thread paquette stephane

I had this situation last year, when I recognised the
voice of my boss at 4am I knew something was going
wrong (24x7 database).

The CEO held a quick meeting , ask us our advices ,
then let us work without asking us each 5 minutes how
things were. 
I appreciated that a lot .

--- Rachel Carmichael [EMAIL PROTECTED] a écrit :
 want to tell me how you hold off the CEO who is
 breathing down your neck on 
 the 24x7 database that's down?
 
 
 From: William Beilstein [EMAIL PROTECTED]
 Reply-To: [EMAIL PROTECTED]
 To: Multiple recipients of list ORACLE-L
 [EMAIL PROTECTED]
 Subject: Re: Taking your time when a crisis occurs
 Date: Mon, 07 May 2001 05:30:57 -0800
 
 I agree, many serious problems have been created by
 DBA's that act before 
 they think things through. When I have a problem
 with the database, I get a 
 cup of coffee, put my feet up, and think about what
 happened and what to do 
 to solve the problem. Between corrupted data files,
 hardware crashed, bad 
 data in tables and other nasties, I have never
 failed to take care of the 
 problem, because I figured out what to do before
 starting the repair.
 
   [EMAIL PROTECTED] 05/07/01 04:30AM
 
 The golden rule when there is a big crash is :
 1. Panic
 2. Stop panic
 3. Fix the problem
 
 
 --- Hallas, John [EMAIL PROTECTED] a écrit :
 
 FOR YOUR INFORMATION
  
   ESIS and EPFAL are now part of Logica. The
 Internet
   email addresses of the staff has changed to the
   following - [EMAIL PROTECTED] eg
   [EMAIL PROTECTED] Emails using the old format
 will
   continue to be delivered until 30th June 2001.
  
   David,
   I support what you say about taking your time
   entirely. In fact at any
   interviews I attend backup/recovery question(s)n
 are
   always asked. My
   standard answer is the at then first thing I
 will do
   is go for a cup of
   coffee. After their jaws have finished dropping
 I
   explain how thinking time
   is required etc.
  
   On  a similar theme a few years ago I was
   interviewing for a contract DBA
   and he made the statement along the lines of
 'you
   are paying me more because
   I have made mistakes before and I have learnt
 from
   them so you will be safe
   with me'. ( I am sure he phrased it more
 eloquently
   than that).
   After the interview the senior manager at the
   interview said that he would
   not have anyone  as self-obsessed and
 over-confident
   as that on board. I
   disagreed and said that what the contractor was
   offering was exactly what we
   wanted. We took him on and he fitted in very
 well.
   This story fits in with
   the concept of getting a coffee and thinking
 about
   things first, which is
   all about using your experience well.
  
   John
  
   Logica/ESIS Tel 0115 945 6643
  
 -Original Message-
 From:   David A. Barbour
   [mailto:[EMAIL PROTECTED]]
 Sent:   03 May 2001 18:46
 To: Multiple recipients of list ORACLE-L
 Subject:Re: Fwd: please help
  
 Jared,
  
 I think you hit the nail on the head when you
 said
   Best
   practice of
 course is to make a backup of your database in
   it's current
   condition
 prior to restoring it.
  
 Too many recoveries are failures because DBAs
 tend
   to forget
   basics when
 confronted with the pressures from management,
   users, and
   the
 constraints of time (primary key).  I made
 this
   mistake once
   early on.
 Now if I have a possible recovery scenario,
 the
   first thing
   I do is take
 a deep breath, get a cup of coffee, and THINK
   about what I'm
   going to do
 before I ever touch the keyboard.
  
 Absent all that, I still make a copy of the
 redo
   logs
   whenever I do a
 backup.  Yeah, you could mess up and apply
 them
   inadvertently, but
 hopefully you will have practiced recovery
   scenarios (see
   Training a
 DBA by Kimberly Smith) and be comfortable
 with
   your tapes,
   disks,
 commands, systems administrator, etc.  At
 least if
   you've
   got them, and
 everything goes to h*%$ in a handbasket, you
 can
   always give
   'them' back
 something.
  
 David A. Barbour
  
  
 Jared Still wrote:
 
  Dick,
 
  Backing up the redo logs can have some
 serious
   consequences.
 
  Let's say you are restoring the database
 files,
   and a
   number of
  archived logs to roll forward through.
 
  Following that, you are going to roll
 forward
   through all
   archived logs
  that are still online, and then through your
   current redo
   logs for a
  complete recovery.
 
  Restoring old redo logs would render this
   strategy
   ineffective

RE: Taking your time when a crisis occurs

2001-05-07 Thread Adams, Matthew (GEA, 088130)
Title: RE: Taking your time when a crisis occurs





I usually hire a large, mean and extremely 
rude person to stand at the entrance to my
cube and say Mr. Adams is busy right
now. Come back later.



R. Matt Adams - GE Appliances - [EMAIL PROTECTED]
 Meddle not in the affairs of troff, 
 for it is subtle and quick to anger.




 -Original Message-
 From: Thater, William [mailto:[EMAIL PROTECTED]]
 Sent: Monday, May 07, 2001 11:16 AM
 To: Multiple recipients of list ORACLE-L
 Subject: Re: Taking your time when a crisis occurs
 
 
 Rachel Carmichael wrote:
  
  want to tell me how you hold off the CEO who is breathing 
 down your neck on
  the 24x7 database that's down?
 
 establish a perimeter and use automatic weapons?;-)
 
 --
 Bill Thater Certifiable ORACLE DBA
 Telergy, Inc [EMAIL PROTECTED]
 
 You gotta program like you don't need the money,
 You gotta compile like you'll never get hurt,
 You gotta run like there's nobody watching,
 It's gotta come from the heart if you want it to work!
 
 -- 
 Please see the official ORACLE-L FAQ: http://www.orafaq.com
 -- 
 Author: Thater, William
 INET: [EMAIL PROTECTED]
 
 Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051
 San Diego, California -- Public Internet access / Mailing Lists
 
 To REMOVE yourself from this mailing list, send an E-Mail message
 to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
 the message BODY, include a line containing: UNSUB ORACLE-L
 (or the name of mailing list you want to be removed from). You may
 also send the HELP command for other information (like subscribing).
 





RE: Taking your time when a crisis occurs

2001-05-07 Thread Koivu, Lisa
Title: RE: Taking your time when a crisis occurs





Yes, Rodd, you are right. There are times when being blunt is warranted. I do it now - I couldn't a few months ago. At my last employer I was very very good at it and my boss let us do our jobs without interference.

However, the real question is, what's PHB?


:P


-Original Message-
From: Rodd Holman [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 07, 2001 12:00 PM
To: Multiple recipients of list ORACLE-L
Subject: RE: Taking your time when a crisis occurs



Lisa,
This is where I use my firm understanding of what I can do and all the 
other employers in the world that would like me to do for them. It gives 
me the confidence to tell the PHB leaning over my shoulder to get lost if 
he wants the system up in his lifetime. If PHB can't handle the fact 
that I have gained my own personal confidence then that his problem. I 
don't lose sleep over it. Generally when you bluntly point out that they 
are COSTING THE COMPANY MONEY by increasing the down time with their PHB 
actions they generally go scurrying away like a mouse when the light 
comes on. Then again, in such situations I tend to be VERY blunt and 
un-PC with those who don't understand the FULL situation. It doesn't 
necessarily endear me to being selected as the next department manager. 
However, after 12yrs as a Naval Officer and various other management and 
supervisory positions, I'm not really interested in leaving the senior 
technical staff for that any more. I've had my gut full of it. :-)
Rodd Holman
Oracle DBA
(605) 988-1373
[EMAIL PROTECTED]
Comments made are my own opinions and views. They do not represent views, 
policies, or procedures of LodgeNet Entertainment Corporation


Original Message dated 5/7/01, 9:45:47 AM
Author: Koivu, Lisa [EMAIL PROTECTED]
Re: RE: Taking your time when a crisis occurs:
These are good points, but beware of the boss that thinks looking over 
your shoulder and asking questions helps. Either your supervisor trusts 
you or he/she doesn't. For me, having someone right behind me breaks my 
concentration and can make the recovery take longer.
Ugh. Happy Monday, all. 
 
Lisa Rutland Koivu 
Oracle Database Administrator 
Certified Self-Important Database Deity 
Slayer of Unix Administrators 
Wanton Kickboxing Goddess 
[EMAIL PROTECTED]
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RE: Taking your time when a crisis occurs

2001-05-07 Thread Ron Rogers

At my previous employer (ATT) I was in charge if a large electronic switching system. 
When there were problems the manager would be breathing down my neck to make the 
diagnosis and repairs as quickly as possible. I made a sign and pointed to it when he 
would bother me during the crisis. It worked great. The sign said If you are not part 
of the solution, you must be part of the problem!!

ROR mª¿ªm


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RE: Taking your time when a crisis occurs

2001-05-07 Thread Eric D. Pierce

---excerpt---
   ?  

definition #1) 

   Dilbert's boss, a clueless manager who likes to have 
   pointless meetings, harass workers. He really doesn't 
   have a clue.  

definition #2) 

   A specific form of a very common creature, he is one of 
  those people that are too stupid to get any real work done
  and are therefore transferred into management. Commonly 
  seen carry his etch-a-scetch into endless meetings, he is 
  the product of Scott Adams' Dilbert comic  

[further elucidation]:


   How a PHB eats a Reese's Peanut Butter Cup

   First, the PHB (or Pointy-Haired Boss) asks Alice to 
   expense the Reese's Peanut Butter Cups and she of course 
   files it under [idiot expenses, like everything else the 
   PHB asks for. After the Peanut Butter Cups arrive in a 
   mangled cardboard box, shipped UPS (pronounced oops) of
   course, the PHB retires to his office to ostensibly 
   consume his sugar-filled morsels. He finally manages to 
   remove the two peanut-buttery cups from the packaging, 
   and places them on the table. He examines them, but is 
   unable to decide what to do next with them. The PHB then 
   reaches for his phone and calls up Dogbert for his expert
   advice.

   Dogbert assures the PHB that he is desperately in need of
   a Peanut-Butter Cup Consumption Device. The PHB 
   expenses this as well, and upon receiving the PB-CC, 
   which looks exactly like a spork, he finally consumes the
   peanut butter cups, and, unwittingly, their papers.

   ..and remember.. there's no wrong way to eat a Reese's 


---end---

-
http://everything2.com/index.pl?node=Pointy%20Haired%20Bosslastnode_id=21643
-
http://everything2.com/index.pl?node=PHB
-
http://www.google.com/search?hl=enlr=safe=offq=phb+bofh
-

---excerpt---

http://www.suslik.org/Writings/bofh.html

...

   PHBs

   An associated character is the PHB (Pointy-Haired Boss) as
   espoused in the Dilbert cartoons of Scott Adams. Adam's PHB is
   clueless to the point of clinical brain death, yet retains his
   elevated position in the company. BOFHen draw the appropriate
   lesson, and see analogies in much of their companies' managers.
   Adams remarked [8] that virtually all of the events depicted in
   Dilbert have been claimed to have occurred in Real Life. The
   BOFHen are not surprised.  


   Microsoft  

   The general BOFH attitude towards large firms (VBCs) is one of
   contempt; their credo (hard to fault in terms of accuracy) is that
   VBCs promote stupid people who then produce stupid corporate
   policy. Corporate is a dirty word to most BOFHen. Microsoft
   notably comes in for an exceptionally high level of abuse. Much of
   this must be put down to job-related frustration; rare is the BOFH
   who is not required to support MS products, and these products
   have a long-established reputation for being a pig to maintain and
   support. The Microsoft policy of global domination by marketing
   may also raise the hackles of the BOFH hackers, being the opposite
   of all they stand for. The BOFH view of MS was summarised well by
   HK:  


   I trust Microsoft.

   I trust them to be spectacularly unable to get anything 
  right, including and especially hard things like 
  industrial espionage. Sure, they'll make clownish, 
  clumsy stabs at it and fail in predictable, amusing 
  and embarrassing ways, and then do it all over again. 
  And their victi^H^H users will not only forgive them 
  but spend a lot of energy making up excuses for them.  

   Having said that, grudging praise of very limited aspects of MS
   apps is not unknown among BOFHen. It is however very, very rare.  


   Linux  

   BOFHen do not generally share the unbounded joy that Linux seems
   to bring many hackers. Their concern is that a new generation of
   sysadmin wannabees is about to rise, who like to tell BOFHen their
   jobs but don't know their /dev/arse from their elbow. The BOFH
   creed on operating systems is summed up in the a.s.r. FAQ:  


Q3.1: Are there any OSs which don't suck?  

A: No. See the hall of shame and OSes that suck  


   and GA was more specific:  

   Eh? Linux is luserproof? What kind of proper set up
  is that, ripping out all removable media devices and 
  ethernet, freezing the hard drive spindle, encasing it
  in concrete and dropping it off a pier?  


   Darwination  

   An interesting offshoot of the BOFH attitude has been appreciation
   of Darwin's theory of evolution. The BOFHen generally believe (and
   the facts appear to be on their side) that they are among the more
   clued and adaptable of Earth's inhabitants, and that any upwards
   evolution of the human race is only possible if the herds of
   lusers are thinned out a little.  


...


---end---





On 7 May 2001, at 8:50, Koivu, Lisa scribbled with alacrity and cogency:


...
 However, the real question is, what's PHB?


-- 
Please see the 

RE: Taking your time when a crisis occurs

2001-05-07 Thread Tim Sawmiller

Work smarter not harderis that anything like, Know the difference between doing 
things right and doing the right thing?

 [EMAIL PROTECTED] 05/07/01 01:51PM 
PHB comes from Dilbert: Pointy Haired Boss.  Those managers who wander 
around in a clueless state of perceived self-importance offering 
wonderful platitudes like Work smarter not harder and such.  Generally 
they wind up being the chickens discussed in a related response.
Rodd
Original Message dated 5/7/01, 11:50:27 AM
Author: Koivu, Lisa [EMAIL PROTECTED]
Re: RE: Taking your time when a crisis occurs:
Yes, Rodd, you are right.  There are times when being blunt is warranted. 
 I do it now - I couldn't a few months ago.  At my last employer I was 
very very good at it and my boss let us do our jobs without interference.
However, the real question is, what's PHB? 
:P 

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RE: Taking your time when a crisis occurs

2001-05-07 Thread Eric D. Pierce


 RE: Taking your time when a crisis occurs

-

http://www.amazon.com/exec/obidos/ASIN2/B4SU3E

Barbie as Glinda from The Wizard of Oz
 

Our Price: $19.99 
Availability: Usually ships within 24 hours. 
 
Manufacturer's age: 3 years and up 
Shipping: Currently, item can be shipped only within the U.S. 
Shipping weight: 0.7 pounds. 
Note: Giftwrapping not available for this item. 
Packaging: This item may be delivered in the manufacturer's original 
packaging, which could reveal the contents of the box. 
ASIN: B4SU3E 
 
 
 
From Toysrus.com  Amazon.com 
Editorial Review  

Are you a good witch or a bad witch? A good witch, of course--and 
pretty as well! Dressed as Glinda, the good witch of the North from 
the beloved book and movie The Wizard of Oz, Barbie is welcomed to 
Munchkinland. She has long, curly strawberry-blonde hair topped by a 
tall lavender-pink crown, and she's wearing a sparkling pink satin 
ball gown ornamented with silver stars and butterflies. She also has 
on a silver braided belt. Her outfit is completed with pink heels and 
a long, lavender magic wand that fits in her hand. Raise her arm (or 
press the button on her back), and you'll hear the wand's magical 
brrinnng! sound or Glinda's voice saying, Tap your heels together 
three times. Sound effects are produced by three included button 
cell batteries, which can be replaced. Say it again, Glinda, just so 
we'll never forget: There's no place like home. --Marcie Bovetz 
Safety Information  
Choking hazard: Small parts. Not for children under 3 years. 


-


On 7 May 2001, at 10:21, Marianne Brooks wrote:

 Hmm, shaved head, why didn't I think of that?  I would imagine a woman with
 a shaved head might be as effective...add a tatoo, some leather pants and a
 scowl and I've got a new me! :-)

...


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Re: Taking your time when a crisis occurs

2001-05-07 Thread David A. Barbour

Eric,

What's with you and Barbie?

David A. Barbour

Eric D. Pierce wrote:
 
  RE: Taking your time when a crisis occurs
 
 -
 
 http://www.amazon.com/exec/obidos/ASIN2/B4SU3E
 
 Barbie as Glinda from The Wizard of Oz
 
 
 Our Price: $19.99
 Availability: Usually ships within 24 hours.
 
 Manufacturer's age: 3 years and up
 Shipping: Currently, item can be shipped only within the U.S.
 Shipping weight: 0.7 pounds.
 Note: Giftwrapping not available for this item.
 Packaging: This item may be delivered in the manufacturer's original
 packaging, which could reveal the contents of the box.
 ASIN: B4SU3E
 
 
 
 From Toysrus.com  Amazon.com
 Editorial Review
 
 Are you a good witch or a bad witch? A good witch, of course--and
 pretty as well! Dressed as Glinda, the good witch of the North from
 the beloved book and movie The Wizard of Oz, Barbie is welcomed to
 Munchkinland. She has long, curly strawberry-blonde hair topped by a
 tall lavender-pink crown, and she's wearing a sparkling pink satin
 ball gown ornamented with silver stars and butterflies. She also has
 on a silver braided belt. Her outfit is completed with pink heels and
 a long, lavender magic wand that fits in her hand. Raise her arm (or
 press the button on her back), and you'll hear the wand's magical
 brrinnng! sound or Glinda's voice saying, Tap your heels together
 three times. Sound effects are produced by three included button
 cell batteries, which can be replaced. Say it again, Glinda, just so
 we'll never forget: There's no place like home. --Marcie Bovetz
 Safety Information
 Choking hazard: Small parts. Not for children under 3 years.
 
 -
 
 On 7 May 2001, at 10:21, Marianne Brooks wrote:
 
  Hmm, shaved head, why didn't I think of that?  I would imagine a woman with
  a shaved head might be as effective...add a tatoo, some leather pants and a
  scowl and I've got a new me! :-)
 
 ...
 
 --
 Please see the official ORACLE-L FAQ: http://www.orafaq.com
 --
 Author: Eric D. Pierce
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