Customer relations (Was Re: National symbols)
Hi, Tom C wrote: I was in Starbucks today. I was late for work. I was grouchy and in a hurry. There were four brewers for regular drip coffee, all empty. The young girl turned around and said, I'm sorry we're out, would you mind waiting 2 minutes? I replied I thought I came to a coffee place. The other barista said, Yes sir, you did with a sweet smile plastered on her face and a pleasant tone of voice. I said Well I don't have 2 minutes to wait, I'll go elsewhere. They said they were sorry and wished me a nice day. Standard procedure these days is to have some pretty, young female as Customer relations consultant so that when you (the usually male complainer) go in breathing fire the prettiness, caring voice and concerned manner put you off. I either carry on regardless or, if I'm feeling really mean, say Actually, my wife is the person who needs to speak to you. I get as much pleasure watching their expressions change as their hair streams out behind in the blast, as I do in the recompense. We got a total refund on our last service from the local 5star Ford dealer. Manners have no place in complaints to large corporations. mike CITY OF SUNDERLAND COLLEGE DISCLAIMER Confidentiality: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If they come to you in error you must take no action based on them, nor must you copy or show them to anyone; please reply to this email and highlight the error. Please note that the views or opinions presented in this email are solely those of the author and do not necessarily represent those of the college. Security Warning: Please note that this email has been created in the knowledge that Internet email is not a 100% secure communications medium. We advise that you understand and observe this lack of security when emailing us. Viruses: Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure thay are actually virus free.
Re: Customer relations (Was Re: National symbols)
On 22/9/04, mike.wilson, discombobulated, unleashed: Standard procedure these days is to have some pretty, young female as Customer relations consultant so that when you (the usually male complainer) go in breathing fire the prettiness, caring voice and concerned manner put you off. I either carry on regardless or, if I'm feeling really mean, say Actually, my wife is the person who needs to speak to you. I get as much pleasure watching their expressions change as their hair streams out behind in the blast, as I do in the recompense. We got a total refund on our last service from the local 5star Ford dealer. Manners have no place in complaints to large corporations. I'm sorry, Complaints is down the hall. Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ||=|www.macads.co.uk/snaps _
Re: Customer relations (Was Re: National symbols)
Reminds me when I worked as a teacher for awhile in the 80's. At the end of the lesson 10 minutes left (I was new to the class), a curvy high school girl came to the desk leaned forward, showing of her torso, flashing with the eyes, and asked in a very sweet voice if the class could end earlier. I ooked at her and siad.. No! She had this instantaneous change from seet to steem coming out of her ears in nill time. Cheers, Ronald Cotty wrote: On 22/9/04, mike.wilson, discombobulated, unleashed: Standard procedure these days is to have some pretty, young female as Customer relations consultant so that when you (the usually male complainer) go in breathing fire the prettiness, caring voice and concerned manner put you off. I either carry on regardless or, if I'm feeling really mean, say Actually, my wife is the person who needs to speak to you. I get as much pleasure watching their expressions change as their hair streams out behind in the blast, as I do in the recompense. We got a total refund on our last service from the local 5star Ford dealer. Manners have no place in complaints to large corporations. I'm sorry, Complaints is down the hall. Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ||=|www.macads.co.uk/snaps _
Re: Customer relations (Was Re: National symbols)
Things are better today, it used to be that Complaints were the extrior door on the 15th floor. Headline: Another Suicide At Cotty's Department Store. -- Cotty wrote: On 22/9/04, mike.wilson, discombobulated, unleashed: Standard procedure these days is to have some pretty, young female as Customer relations consultant so that when you (the usually male complainer) go in breathing fire the prettiness, caring voice and concerned manner put you off. I either carry on regardless or, if I'm feeling really mean, say Actually, my wife is the person who needs to speak to you. I get as much pleasure watching their expressions change as their hair streams out behind in the blast, as I do in the recompense. We got a total refund on our last service from the local 5star Ford dealer. Manners have no place in complaints to large corporations. I'm sorry, Complaints is down the hall. Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ||=|www.macads.co.uk/snaps _
