Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread Ralf R. Radermacher
Cotty cotty...@mac.com wrote:

 Say what you like about Apple but there's a reason some of us are fanboys!

I recently had a prob with my Belgian mobile internet access. A call to
the Mobistar service-line provided the expected result, i.e. some
unrelated nonsense read off a computer screen, of no help whatsoever.

Told Michael we'd be taking it to the local Mac dealer (Cipiyou) in
Verviers on our next Friday shopping trip. He was sure they'd send us
right back to Mobistar.

Well, not only did they fix the prob while we waited, they plainly
refused any payment and wouldn't even accept a contribution to their
coffee expenses. 

Michael was somewhat quiet for the rest of the day. ;-)

Ralf

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Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread Joseph McAllister

On Nov 13, 2010, at 09:07 , Cotty wrote:


I have a Macbook Pro I got just over three years ago (one month out of
the extended 3 yr Applecare warranty I bought with it) and it suddenly
died on me Thursday. Wouldn't boot. Managed to rescue the few things I
hadn't back up in a couple of days (by Target Disc mode onto my G4
desktop). Started troubleshooting but despite single user mode fsck,
hardware test CD, swapping RAM about (with crossed fingers, I couldn't
get past a kernel panic screen. Bit of web reading and it looks like  
the

nvidia graphics card could be the cause in what appears to be a known
issue on my model. Went to Apple Store Bath (no, not an Apple Store  
in a

bathtub, it's a place called Bath!) and a genius ran the GPU tester -
yup FAIL

The he brightened my day by telling me the logic board (with all bits
attached inc graphics card) would be replaced free of charge, ready to
collect Monday.

Say what you like about Apple but there's a reason some of us are  
fanboys!




Yep!

Such pleasant beyond the call service is not at all unheard of in  
the multi-colored rainbow world of Apple. But not something to count  
on. Cupertino has my money for many systems purchased since 1979, all  
of which seem to cost around $2495.00 by the time you add the goodies  
to make them better than the next guys. I always have gone as high end  
as my bank account or charge card would allow me, as the equipment is  
less likely to be outdated quite as soon.


When on the rare occasion I do have a real (not owner induced)  
problem, I will remind the 'genius' on the other end of the phone or  
other side of the counter of that ongoing fanboy lifestyle most often  
to good result at no cost.


So far, never had a fatal problem in 31 years thanks to back ups,  
surge protectors and stable power grids. Probably had some luck thrown  
my way too.



Joseph McAllister
pentax...@mac.com

I couldn't remember most of what I know today
if it weren't for others sharing their knowledge
of my past on the Internet. Thank you…


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Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread Joseph McAllister

On Nov 13, 2010, at 10:19 , David J Brooks wrote:


I keep looking at the 21.5 iMac. Making my decision easier Cotty.

Dave



Go for the larger screen - the puffy pride you feel with one of those  
is worth the extra bucks. If you get the smaller, use the money you  
saves to buy a 20 or 24 inch flat screen to hook up to it so you can  
watch movies while working in Aperture.




On Sat, Nov 13, 2010 at 12:07 PM, Cotty cotty...@mac.com wrote:
I have a Macbook Pro I got just over three years ago (one month out  
of
the extended 3 yr Applecare warranty I bought with it) and it  
suddenly
died on me Thursday. Wouldn't boot. Managed to rescue the few  
things I

hadn't back up in a couple of days (by Target Disc mode onto my G4
desktop). Started troubleshooting but despite single user mode fsck,
hardware test CD, swapping RAM about (with crossed fingers, I  
couldn't
get past a kernel panic screen. Bit of web reading and it looks  
like the

nvidia graphics card could be the cause in what appears to be a known
issue on my model. Went to Apple Store Bath (no, not an Apple Store  
in a

bathtub, it's a place called Bath!) and a genius ran the GPU tester -
yup FAIL

The he brightened my day by telling me the logic board (with all bits
attached inc graphics card) would be replaced free of charge, ready  
to

collect Monday.

Say what you like about Apple but there's a reason some of us are  
fanboys!


--
It's not that life is too short, it's that you're dead for so long..
— Anon

Joseph McAllister
pentax...@mac.com

http://gallery.me.com/jomac







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Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread Adam Maas
On Sun, Nov 14, 2010 at 5:19 AM, Joseph McAllister pentax...@mac.com wrote:
 On Nov 13, 2010, at 09:07 , Cotty wrote:

 I have a Macbook Pro I got just over three years ago (one month out of
 the extended 3 yr Applecare warranty I bought with it) and it suddenly
 died on me Thursday. Wouldn't boot. Managed to rescue the few things I
 hadn't back up in a couple of days (by Target Disc mode onto my G4
 desktop). Started troubleshooting but despite single user mode fsck,
 hardware test CD, swapping RAM about (with crossed fingers, I couldn't
 get past a kernel panic screen. Bit of web reading and it looks like the
 nvidia graphics card could be the cause in what appears to be a known
 issue on my model. Went to Apple Store Bath (no, not an Apple Store in a
 bathtub, it's a place called Bath!) and a genius ran the GPU tester -
 yup FAIL

 The he brightened my day by telling me the logic board (with all bits
 attached inc graphics card) would be replaced free of charge, ready to
 collect Monday.

 Say what you like about Apple but there's a reason some of us are fanboys!



 Yep!

 Such pleasant beyond the call service is not at all unheard of in the
 multi-colored rainbow world of Apple. But not something to count on.
 Cupertino has my money for many systems purchased since 1979, all of which
 seem to cost around $2495.00 by the time you add the goodies to make them
 better than the next guys. I always have gone as high end as my bank account
 or charge card would allow me, as the equipment is less likely to be
 outdated quite as soon.

 When on the rare occasion I do have a real (not owner induced) problem, I
 will remind the 'genius' on the other end of the phone or other side of the
 counter of that ongoing fanboy lifestyle most often to good result at no
 cost.

 So far, never had a fatal problem in 31 years thanks to back ups, surge
 protectors and stable power grids. Probably had some luck thrown my way too.


 Joseph McAllister
 pentax...@mac.com


Any good VAR should provide that level of service, a poor one will
not. Generally the Support Lines are useless and exist only to deny
expensive warranty claims.

-Adam

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RE: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread Bob W
 I have a Macbook Pro I got just over three years ago (one month out of the
 extended 3 yr Applecare warranty I bought with it) and it suddenly died on
 me Thursday. Wouldn't boot. Managed to rescue the few things I hadn't back
 up in a couple of days (by Target Disc mode onto my G4 desktop). Started
 troubleshooting but despite single user mode fsck, hardware test CD,
 swapping RAM about (with crossed fingers, I couldn't get past a kernel
panic
 screen. Bit of web reading and it looks like the nvidia graphics card
could be
 the cause in what appears to be a known issue on my model. Went to Apple
 Store Bath (no, not an Apple Store in a bathtub, it's a place called
Bath!) and a
 genius ran the GPU tester - yup FAIL
 
 The he brightened my day by telling me the logic board (with all bits
attached
 inc graphics card) would be replaced free of charge, ready to collect
Monday.
 
 Say what you like about Apple but there's a reason some of us are fanboys!

It should last a lot longer than 3 years. 

In the last 15 years I've had the following :
- an ICL Fujitsu desktop that lasted 7+ years until the monitor faded to
nothing
- a Dell Precision M50 which I used as the main computer for about 7 years,
and is still going strong as a file and print server on my network
- an IBM Thinkpad 760ED which is about 15 years old, now running an OS
called Oberon on bare metal
- this Thinkpad X100e
- a Dell Vostro which I use for Lightroom

These last 2 I bought this year so it's too early to say what their
longevity will be, but so far I've only ever had one PC fail on me in an
unreasonable period of time - a cheap Toshiba netbook whose motherboard died
after 11 months. Amazon refunded the money without quibble.

B


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Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread Godfrey DiGiorgi
On Sat, Nov 13, 2010 at 10:19 AM, David J Brooks pentko...@gmail.com wrote:
 I keep looking at the 21.5 iMac. Making my decision easier Cotty.

If you can wing the money for it, Dave, the 27 is a better quality
display. It calibrates better and has a nicer dynamic range. One of my
clients has both ... I did calibration for him recently and I was
impressed at how much better the 27 performed.

-- 
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Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread Godfrey DiGiorgi
Glad it's been taken care of.

Apple service has always been good to me too. I get much better
service from them than from any other electronics vendor.

On Sat, Nov 13, 2010 at 9:07 AM, Cotty cotty...@mac.com wrote:
 I have a Macbook Pro I got just over three years ago (one month out of
 the extended 3 yr Applecare warranty I bought with it) and it suddenly
 died on me Thursday. Wouldn't boot. Managed to rescue the few things I
 hadn't back up in a couple of days (by Target Disc mode onto my G4
 desktop). Started troubleshooting but despite single user mode fsck,
 hardware test CD, swapping RAM about (with crossed fingers, I couldn't
 get past a kernel panic screen. Bit of web reading and it looks like the
 nvidia graphics card could be the cause in what appears to be a known
 issue on my model. Went to Apple Store Bath (no, not an Apple Store in a
 bathtub, it's a place called Bath!) and a genius ran the GPU tester -
 yup FAIL

 The he brightened my day by telling me the logic board (with all bits
 attached inc graphics card) would be replaced free of charge, ready to
 collect Monday.

 Say what you like about Apple but there's a reason some of us are fanboys!

 --


 Cheers,
  Cotty


 ___/\__
 ||   (O)  |     People, Places, Pastiche
 --      http://www.cottysnaps.com
 _



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  godfreydigiorgi.posterous.com

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Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread John Sessoms

From: Joseph McAllister


Yep!

Such pleasant beyond the call service is not at all unheard of in
the multi-colored rainbow world of Apple.


It's not unheard of in dealing with other corporate customer support 
systems. But, it's a rare enough occurrence now-a-days, even from Apple, 
it's become remarkable.


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Re: Ot - My Mac Died - Long Live My Mac

2010-11-14 Thread David J Brooks
On Sun, Nov 14, 2010 at 12:13 PM, Godfrey DiGiorgi gdigio...@gmail.com wrote:
 On Sat, Nov 13, 2010 at 10:19 AM, David J Brooks pentko...@gmail.com wrote:
 I keep looking at the 21.5 iMac. Making my decision easier Cotty.

 If you can wing the money for it, Dave, the 27 is a better quality
 display. It calibrates better and has a nicer dynamic range. One of my
 clients has both ... I did calibration for him recently and I was
 impressed at how much better the 27 performed.

The 21.5 will pretty much eat up all my budget, but, we'll see.

Dave

 --
 Godfrey
   godfreydigiorgi.posterous.com

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Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread Cotty
I have a Macbook Pro I got just over three years ago (one month out of
the extended 3 yr Applecare warranty I bought with it) and it suddenly
died on me Thursday. Wouldn't boot. Managed to rescue the few things I
hadn't back up in a couple of days (by Target Disc mode onto my G4
desktop). Started troubleshooting but despite single user mode fsck,
hardware test CD, swapping RAM about (with crossed fingers, I couldn't
get past a kernel panic screen. Bit of web reading and it looks like the
nvidia graphics card could be the cause in what appears to be a known
issue on my model. Went to Apple Store Bath (no, not an Apple Store in a
bathtub, it's a place called Bath!) and a genius ran the GPU tester -
yup FAIL

The he brightened my day by telling me the logic board (with all bits
attached inc graphics card) would be replaced free of charge, ready to
collect Monday.

Say what you like about Apple but there's a reason some of us are fanboys!

-- 


Cheers,
  Cotty


___/\__
||   (O)  | People, Places, Pastiche
--  http://www.cottysnaps.com
_



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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread Subash
On Sat, 13 Nov 2010 17:07:54 +
Cotty cotty...@mac.com wrote:

 Say what you like about Apple but there's a reason some of us are
 fanboys!

we linux fanboys have our reasons too. just different reasons. :)

glad it ended well...

regards, subash


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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread mike wilson

Cotty wrote:


Say what you like about Apple but there's a reason some of us are fanboys!



There's a good cartoon in this week's Private Eye about why that is

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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread Adam Maas
Pretty standard warranty extension for a known issue. And the GPU
failure issue has been cropping up regularly since the iBook G4's were
current.

Nothing surprising about how they treated you, I'd expect exactly the
same from any of the other major brands.

-Adam

On Sat, Nov 13, 2010 at 12:07 PM, Cotty cotty...@mac.com wrote:
 I have a Macbook Pro I got just over three years ago (one month out of
 the extended 3 yr Applecare warranty I bought with it) and it suddenly
 died on me Thursday. Wouldn't boot. Managed to rescue the few things I
 hadn't back up in a couple of days (by Target Disc mode onto my G4
 desktop). Started troubleshooting but despite single user mode fsck,
 hardware test CD, swapping RAM about (with crossed fingers, I couldn't
 get past a kernel panic screen. Bit of web reading and it looks like the
 nvidia graphics card could be the cause in what appears to be a known
 issue on my model. Went to Apple Store Bath (no, not an Apple Store in a
 bathtub, it's a place called Bath!) and a genius ran the GPU tester -
 yup FAIL

 The he brightened my day by telling me the logic board (with all bits
 attached inc graphics card) would be replaced free of charge, ready to
 collect Monday.

 Say what you like about Apple but there's a reason some of us are fanboys!

 --


 Cheers,
  Cotty


 ___/\__
 ||   (O)  |     People, Places, Pastiche
 --      http://www.cottysnaps.com
 _



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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread David J Brooks
I keep looking at the 21.5 iMac. Making my decision easier Cotty.

Dave

On Sat, Nov 13, 2010 at 12:07 PM, Cotty cotty...@mac.com wrote:
 I have a Macbook Pro I got just over three years ago (one month out of
 the extended 3 yr Applecare warranty I bought with it) and it suddenly
 died on me Thursday. Wouldn't boot. Managed to rescue the few things I
 hadn't back up in a couple of days (by Target Disc mode onto my G4
 desktop). Started troubleshooting but despite single user mode fsck,
 hardware test CD, swapping RAM about (with crossed fingers, I couldn't
 get past a kernel panic screen. Bit of web reading and it looks like the
 nvidia graphics card could be the cause in what appears to be a known
 issue on my model. Went to Apple Store Bath (no, not an Apple Store in a
 bathtub, it's a place called Bath!) and a genius ran the GPU tester -
 yup FAIL

 The he brightened my day by telling me the logic board (with all bits
 attached inc graphics card) would be replaced free of charge, ready to
 collect Monday.

 Say what you like about Apple but there's a reason some of us are fanboys!

 --


 Cheers,
  Cotty


 ___/\__
 ||   (O)  |     People, Places, Pastiche
 --      http://www.cottysnaps.com
 _



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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread Christine Aguila
Glad it's worked out, Cotty. If I go to my little brother with a computer 
question, his first response is always, always, always
just get Mac.  I have to say I've been tempted, but with the D645 coming 
to North America soon, I don't know . . . :-)


FYI: I'm going to shoot some video tonight with the K7--nothing fancy.  I 
have to take my sister out for her birthday, and I'll try a little video 
recording.  I think I'll shoot with the sound off and try to do some 
background music when I pull the footage into my movie software.  I might 
use Microsoft Moviemaker, which I've used quite a bit in the past, or I 
might try Adobe Première Elements 3, which I haven't used that much.  Or 
maybe I'll try both  :-).  Anyway, it'll be a 1-2 minute video at most--just 
something fun and girly-silly--but feel free to send the 
good-luck-video-gods my way.


Cheers, Christine from Chicago






- Original Message - 
From: Cotty cotty...@mac.com

To: pentax list PDML@pdml.net
Sent: Saturday, November 13, 2010 11:07 AM
Subject: Ot - My Mac Died - Long Live My Mac



I have a Macbook Pro I got just over three years ago (one month out of
the extended 3 yr Applecare warranty I bought with it) and it suddenly
died on me Thursday. Wouldn't boot. Managed to rescue the few things I
hadn't back up in a couple of days (by Target Disc mode onto my G4
desktop). Started troubleshooting but despite single user mode fsck,
hardware test CD, swapping RAM about (with crossed fingers, I couldn't
get past a kernel panic screen. Bit of web reading and it looks like the
nvidia graphics card could be the cause in what appears to be a known
issue on my model. Went to Apple Store Bath (no, not an Apple Store in a
bathtub, it's a place called Bath!) and a genius ran the GPU tester -
yup FAIL

The he brightened my day by telling me the logic board (with all bits
attached inc graphics card) would be replaced free of charge, ready to
collect Monday.

Say what you like about Apple but there's a reason some of us are fanboys!

--


Cheers,
 Cotty


___/\__
||   (O)  | People, Places, Pastiche
--  http://www.cottysnaps.com
_



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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread Rick Womer
Except, perhaps, HP, which wanted $800 and 3 weeks to fix a known defect with 
the northbridge connection, 1 month out of a 3-year warranty.

I went and bought a Mac.

Rick

http://photo.net/photos/RickW


--- On Sat, 11/13/10, Adam Maas a...@mawz.ca wrote:
 
 Nothing surprising about how they treated you, I'd expect
 exactly the
 same from any of the other major brands.
 
 -Adam
 



  

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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread Cotty
On 13/11/10, Christine Aguila, discombobulated, unleashed:

feel free to send the 
good-luck-video-gods my way.

You got 'em :)

-- 


Cheers,
  Cotty


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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread Adam Maas
My experience with HP is exactly the opposite. Better than my
experience with Apple (and I've been a VAR tech servicing both
companies in the past).

-Adam

On Sat, Nov 13, 2010 at 4:39 PM, Rick Womer rwomer1...@yahoo.com wrote:
 Except, perhaps, HP, which wanted $800 and 3 weeks to fix a known defect with 
 the northbridge connection, 1 month out of a 3-year warranty.

 I went and bought a Mac.

 Rick

 http://photo.net/photos/RickW


 --- On Sat, 11/13/10, Adam Maas a...@mawz.ca wrote:

 Nothing surprising about how they treated you, I'd expect
 exactly the
 same from any of the other major brands.

 -Adam






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Re: Ot - My Mac Died - Long Live My Mac

2010-11-13 Thread paul stenquist
My daughter had a lot of problems with an HP tower five or six years ago. 
Couldn't even get decent service while it was under warranty.
Paul


On Nov 13, 2010, at 10:03 PM, Adam Maas wrote:

 My experience with HP is exactly the opposite. Better than my
 experience with Apple (and I've been a VAR tech servicing both
 companies in the past).
 
 -Adam
 
 On Sat, Nov 13, 2010 at 4:39 PM, Rick Womer rwomer1...@yahoo.com wrote:
 Except, perhaps, HP, which wanted $800 and 3 weeks to fix a known defect 
 with the northbridge connection, 1 month out of a 3-year warranty.
 
 I went and bought a Mac.
 
 Rick
 
 http://photo.net/photos/RickW
 
 
 --- On Sat, 11/13/10, Adam Maas a...@mawz.ca wrote:
 
 Nothing surprising about how they treated you, I'd expect
 exactly the
 same from any of the other major brands.
 
 -Adam
 
 
 
 
 
 
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PDML Pentax-Discuss Mail List
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