subject:"Import problem"

Re: Import problem

2017-12-08 Thread Slau Halatyn

Avid's official position is that High Sierra is not yet approved and they offer 
no workaround at this time as it is not recommended. I'm thinking the next 
release will support it.
Slau

> On Dec 8, 2017, at 10:53 AM, Steve Sparrow <i...@sparrowsound.com.au> wrote:
> 
> If there really is no work around at the current time,  and you need this to 
> work, you may have to roll the machine back to sierra. I had a tech ready to 
> do mine if the import problem did not go away.I was lucky it worked for me. I 
> hope it does not come back.
> Good luck. what is avid saying about this on m post.Maybe there is a work 
> around. Let’s hope there is.
> Steve
> 
> 
>> On 9 Dec 2017, at 12:40 am, Slau Halatyn <slauhala...@gmail.com 
>> <mailto:slauhala...@gmail.com>> wrote:
>> 
>> Yeah, the High Sierra compatibility is iffy. Using the current version of 
>> Pro Tools has alleviated the problem for some but, again, since it hasn't 
>> been approved yet, it's not guaranteed to work. Not sure what the 
>> alternative is, given the technical incompatibility. I guess it's a lesson 
>> in paying close attention to which OS is and isn't approved. If I think of 
>> or hear about any workaround, I'll post it here.
>> Slau
>> 
>>> On Dec 7, 2017, at 11:18 PM, Andre Woods <andrewoods2...@icloud.com 
>>> <mailto:andrewoods2...@icloud.com>> wrote:
>>> 
>>> Unfortunately, I downloaded  the  current version of pro tools, and I am 
>>> still having the importing issue
>>> 
>>> Sent from my iPhone
>>> 
>>> On Dec 3, 2017, at 4:16 AM, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>>> 
>>>> Thank you all!
>>>>  
>>>> Sorry for another question:
>>>> I have an anual upgrade plan for Pro Tools, but when I went into ”My 
>>>> products & subscriptions” on avid.com <http://avid.com/>, it appeared that 
>>>> the plan was expired and that I had to update my payment information.
>>>> I filled in the right information and it said that the update was 
>>>> successfull.
>>>> But I still can’t find a version higher than 12.7.1 in my download links.
>>>> Any ideas on what to do? 
>>>>  
>>>> Best,
>>>> Niklas
>>>>  
>>>> Från: ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com> 
>>>> [mailto:ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com>] För 
>>>> Steve Sparrow
>>>> Skickat: den 2 december 2017 22:59
>>>> Till: ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com>
>>>> Ämne: Re: Import problem
>>>>  
>>>> Hi Yeah That would be your problem with Hi Sierra. This actually happened 
>>>> to me a few weeks back. I upgraded to hi sierra and was running protools 
>>>> 12.61. This import problem occurred. I upgraded to 12.82 and import 
>>>> problem was resolved. So speaking from experience i would almost guarantee 
>>>> this would get you back and running again.
>>>> Steve
>>>>  
>>>> 
>>>> 
>>>> On 2 Dec 2017, at 10:54 pm, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>>>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>>>>  
>>>> Thank you so much!
>>>> That's most likely the case since I recently updated to High Sierra.
>>>>  
>>>> I've looked for a solution for this for several days now and didn't 
>>>> thought of this at all. :)
>>>>  
>>>> Thank you again!
>>>>  
>>>> Best,
>>>> Niklas
>>>> 
>>>> Skickat från min iPhone
>>>> 
>>>> 2 dec. 2017 kl. 12:57 skrev Ignasi Cambra <ignasicam...@gmail.com 
>>>> <mailto:ignasicam...@gmail.com>>:
>>>> 
>>>> Hey Niklas,
>>>> Most likely the problem is that you have updated your system to Mac OS 
>>>> High Sierra. In any case you are using a version of ProTools that’s too 
>>>> old for the operating system you are running. I believe Avid hasn’t 
>>>> officially approved High Sierra yet, but if you update to the latest 
>>>> ProTools version (12.8.2) things should mostly work fine. If you are not 
>>>> on High Sierra I would still recommend that you update ProTools, which 
>>>> will most likely solve the issue.
>>>> Best,
>>>> 
>>&

Re: Import problem

2017-12-08 Thread Steve Sparrow

If there really is no work around at the current time,  and you need this to 
work, you may have to roll the machine back to sierra. I had a tech ready to do 
mine if the import problem did not go away.I was lucky it worked for me. I hope 
it does not come back.
Good luck. what is avid saying about this on m post.Maybe there is a work 
around. Let’s hope there is.
Steve


> On 9 Dec 2017, at 12:40 am, Slau Halatyn <slauhala...@gmail.com> wrote:
> 
> Yeah, the High Sierra compatibility is iffy. Using the current version of Pro 
> Tools has alleviated the problem for some but, again, since it hasn't been 
> approved yet, it's not guaranteed to work. Not sure what the alternative is, 
> given the technical incompatibility. I guess it's a lesson in paying close 
> attention to which OS is and isn't approved. If I think of or hear about any 
> workaround, I'll post it here.
> Slau
> 
>> On Dec 7, 2017, at 11:18 PM, Andre Woods <andrewoods2...@icloud.com 
>> <mailto:andrewoods2...@icloud.com>> wrote:
>> 
>> Unfortunately, I downloaded  the  current version of pro tools, and I am 
>> still having the importing issue
>> 
>> Sent from my iPhone
>> 
>> On Dec 3, 2017, at 4:16 AM, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>> 
>>> Thank you all!
>>>  
>>> Sorry for another question:
>>> I have an anual upgrade plan for Pro Tools, but when I went into ”My 
>>> products & subscriptions” on avid.com <http://avid.com/>, it appeared that 
>>> the plan was expired and that I had to update my payment information.
>>> I filled in the right information and it said that the update was 
>>> successfull.
>>> But I still can’t find a version higher than 12.7.1 in my download links.
>>> Any ideas on what to do? 
>>>  
>>> Best,
>>> Niklas
>>>  
>>> Från: ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com> 
>>> [mailto:ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com>] För 
>>> Steve Sparrow
>>> Skickat: den 2 december 2017 22:59
>>> Till: ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com>
>>> Ämne: Re: Import problem
>>>  
>>> Hi Yeah That would be your problem with Hi Sierra. This actually happened 
>>> to me a few weeks back. I upgraded to hi sierra and was running protools 
>>> 12.61. This import problem occurred. I upgraded to 12.82 and import problem 
>>> was resolved. So speaking from experience i would almost guarantee this 
>>> would get you back and running again.
>>> Steve
>>>  
>>> 
>>> 
>>> On 2 Dec 2017, at 10:54 pm, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>>>  
>>> Thank you so much!
>>> That's most likely the case since I recently updated to High Sierra.
>>>  
>>> I've looked for a solution for this for several days now and didn't thought 
>>> of this at all. :)
>>>  
>>> Thank you again!
>>>  
>>> Best,
>>> Niklas
>>> 
>>> Skickat från min iPhone
>>> 
>>> 2 dec. 2017 kl. 12:57 skrev Ignasi Cambra <ignasicam...@gmail.com 
>>> <mailto:ignasicam...@gmail.com>>:
>>> 
>>> Hey Niklas,
>>> Most likely the problem is that you have updated your system to Mac OS High 
>>> Sierra. In any case you are using a version of ProTools that’s too old for 
>>> the operating system you are running. I believe Avid hasn’t officially 
>>> approved High Sierra yet, but if you update to the latest ProTools version 
>>> (12.8.2) things should mostly work fine. If you are not on High Sierra I 
>>> would still recommend that you update ProTools, which will most likely 
>>> solve the issue.
>>> Best,
>>> 
>>> IC
>>>  
>>> Sent from my iPhone
>>> 
>>> On 2 Dec 2017, at 12:39, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>>> 
>>> Hi all,
>>>  
>>> Hope all is great!
>>>  
>>> I recently started working on a session in which I want to import an audio 
>>> file.
>>> But when I press CMD-Shift-I to bring up the import audio dialog, the 
>>> following message appears:
>>> Could not complete the Import Audio command because Assertion in 
>>> "/Volumes/Development/200028/ProTools/NewFileLib

Re: Import problem

2017-12-08 Thread Slau Halatyn

Yeah, the High Sierra compatibility is iffy. Using the current version of Pro 
Tools has alleviated the problem for some but, again, since it hasn't been 
approved yet, it's not guaranteed to work. Not sure what the alternative is, 
given the technical incompatibility. I guess it's a lesson in paying close 
attention to which OS is and isn't approved. If I think of or hear about any 
workaround, I'll post it here.
Slau

> On Dec 7, 2017, at 11:18 PM, Andre Woods <andrewoods2...@icloud.com> wrote:
> 
> Unfortunately, I downloaded  the  current version of pro tools, and I am 
> still having the importing issue
> 
> Sent from my iPhone
> 
> On Dec 3, 2017, at 4:16 AM, Niklas Karlsson <niklas.karlsso...@hotmail.se 
> <mailto:niklas.karlsso...@hotmail.se>> wrote:
> 
>> Thank you all!
>>  
>> Sorry for another question:
>> I have an anual upgrade plan for Pro Tools, but when I went into ”My 
>> products & subscriptions” on avid.com <http://avid.com/>, it appeared that 
>> the plan was expired and that I had to update my payment information.
>> I filled in the right information and it said that the update was 
>> successfull.
>> But I still can’t find a version higher than 12.7.1 in my download links.
>> Any ideas on what to do? 
>>  
>> Best,
>> Niklas
>>  
>> Från: ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com> 
>> [mailto:ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com>] För 
>> Steve Sparrow
>> Skickat: den 2 december 2017 22:59
>> Till: ptaccess@googlegroups.com <mailto:ptaccess@googlegroups.com>
>> Ämne: Re: Import problem
>>  
>> Hi Yeah That would be your problem with Hi Sierra. This actually happened to 
>> me a few weeks back. I upgraded to hi sierra and was running protools 12.61. 
>> This import problem occurred. I upgraded to 12.82 and import problem was 
>> resolved. So speaking from experience i would almost guarantee this would 
>> get you back and running again.
>> Steve
>>  
>> 
>> 
>> On 2 Dec 2017, at 10:54 pm, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>>  
>> Thank you so much!
>> That's most likely the case since I recently updated to High Sierra.
>>  
>> I've looked for a solution for this for several days now and didn't thought 
>> of this at all. :)
>>  
>> Thank you again!
>>  
>> Best,
>> Niklas
>> 
>> Skickat från min iPhone
>> 
>> 2 dec. 2017 kl. 12:57 skrev Ignasi Cambra <ignasicam...@gmail.com 
>> <mailto:ignasicam...@gmail.com>>:
>> 
>> Hey Niklas,
>> Most likely the problem is that you have updated your system to Mac OS High 
>> Sierra. In any case you are using a version of ProTools that’s too old for 
>> the operating system you are running. I believe Avid hasn’t officially 
>> approved High Sierra yet, but if you update to the latest ProTools version 
>> (12.8.2) things should mostly work fine. If you are not on High Sierra I 
>> would still recommend that you update ProTools, which will most likely solve 
>> the issue.
>> Best,
>> 
>> IC
>>  
>> Sent from my iPhone
>> 
>> On 2 Dec 2017, at 12:39, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>> 
>> Hi all,
>>  
>> Hope all is great!
>>  
>> I recently started working on a session in which I want to import an audio 
>> file.
>> But when I press CMD-Shift-I to bring up the import audio dialog, the 
>> following message appears:
>> Could not complete the Import Audio command because Assertion in 
>> "/Volumes/Development/200028/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm",
>>  line 603.
>>  
>> (Use the Copy button to copy this message to the clipboard.) 
>> 
>>  
>> Importing audio has worked fine before and I have no idea why PT suddendly 
>> shows this.
>> I’ve tried to manually reinstall PT but the same message appears anyway.
>>  
>> If someone has any idea on how to solve this problem I would greatly 
>> appreciate it!
>>  
>> Thanks in advance!
>>  
>> All the best!
>>  
>> Niklas
>>  
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Pro Tools Accessibility" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to ptaccess+unsubscr...@googlegroups.com 
>> <mailt

Re: SV: Import problem

2017-12-07 Thread Andre Woods

Unfortunately, I downloaded  the  current version of pro tools, and I am still 
having the importing issue

Sent from my iPhone

> On Dec 3, 2017, at 4:16 AM, Niklas Karlsson <niklas.karlsso...@hotmail.se> 
> wrote:
> 
> Thank you all!
>  
> Sorry for another question:
> I have an anual upgrade plan for Pro Tools, but when I went into ”My products 
> & subscriptions” on avid.com, it appeared that the plan was expired and that 
> I had to update my payment information.
> I filled in the right information and it said that the update was successfull.
> But I still can’t find a version higher than 12.7.1 in my download links.
> Any ideas on what to do? 
>  
> Best,
> Niklas
>  
> Från: ptaccess@googlegroups.com [mailto:ptaccess@googlegroups.com] För Steve 
> Sparrow
> Skickat: den 2 december 2017 22:59
> Till: ptaccess@googlegroups.com
> Ämne: Re: Import problem
>  
> Hi Yeah That would be your problem with Hi Sierra. This actually happened to 
> me a few weeks back. I upgraded to hi sierra and was running protools 12.61. 
> This import problem occurred. I upgraded to 12.82 and import problem was 
> resolved. So speaking from experience i would almost guarantee this would get 
> you back and running again.
> Steve
>  
> 
> 
> On 2 Dec 2017, at 10:54 pm, Niklas Karlsson <niklas.karlsso...@hotmail.se> 
> wrote:
>  
> Thank you so much!
> That's most likely the case since I recently updated to High Sierra.
>  
> I've looked for a solution for this for several days now and didn't thought 
> of this at all. :)
>  
> Thank you again!
>  
> Best,
> Niklas
> 
> Skickat från min iPhone
> 
> 2 dec. 2017 kl. 12:57 skrev Ignasi Cambra <ignasicam...@gmail.com>:
> 
> Hey Niklas,
> Most likely the problem is that you have updated your system to Mac OS High 
> Sierra. In any case you are using a version of ProTools that’s too old for 
> the operating system you are running. I believe Avid hasn’t officially 
> approved High Sierra yet, but if you update to the latest ProTools version 
> (12.8.2) things should mostly work fine. If you are not on High Sierra I 
> would still recommend that you update ProTools, which will most likely solve 
> the issue.
> Best,
> 
> IC
>  
> Sent from my iPhone
> 
> On 2 Dec 2017, at 12:39, Niklas Karlsson <niklas.karlsso...@hotmail.se> wrote:
> 
> Hi all,
>  
> Hope all is great!
>  
> I recently started working on a session in which I want to import an audio 
> file.
> But when I press CMD-Shift-I to bring up the import audio dialog, the 
> following message appears:
> Could not complete the Import Audio command because Assertion in 
> "/Volumes/Development/200028/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm",
>  line 603.
>  
> (Use the Copy button to copy this message to the clipboard.) 
> 
>  
> Importing audio has worked fine before and I have no idea why PT suddendly 
> shows this.
> I’ve tried to manually reinstall PT but the same message appears anyway.
>  
> If someone has any idea on how to solve this problem I would greatly 
> appreciate it!
>  
> Thanks in advance!
>  
> All the best!
>  
> Niklas
>  
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to ptaccess+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>  
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to ptaccess+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>  
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
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>  
> -- 
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SV: Import problem

2017-12-03 Thread Niklas Karlsson

Thank you all!

Sorry for another question:
I have an anual upgrade plan for Pro Tools, but when I went into ”My products &
subscriptions” on avid.com, it appeared that the plan was expired and that I
had to update my payment information.
I filled in the right information and it said that the update was successfull.
But I still can’t find a version higher than 12.7.1 in my download links.
Any ideas on what to do? 

Best,
Niklas

Från: ptaccess@googlegroups.com [mailto:ptaccess@googlegroups.com] För Steve
Sparrow
Skickat: den 2 december 2017 22:59
Till: ptaccess@googlegroups.com
Ämne: Re: Import problem

Hi Yeah That would be your problem with Hi Sierra. This actually happened to me
a few weeks back. I upgraded to hi sierra and was running protools 12.61. This
import problem occurred. I upgraded to 12.82 and import problem was resolved.
So speaking from experience i would almost guarantee this would get you back
and running again.
Steve

On 2 Dec 2017, at 10:54 pm, Niklas Karlsson
<niklas.karlsso...@hotmail.se<mailto:niklas.karlsso...@hotmail.se>> wrote:

Thank you so much!
That's most likely the case since I recently updated to High Sierra.

I've looked for a solution for this for several days now and didn't thought of
this at all. :)

Thank you again!

Best,
Niklas

Skickat från min iPhone

2 dec. 2017 kl. 12:57 skrev Ignasi Cambra
<ignasicam...@gmail.com<mailto:ignasicam...@gmail.com>>:
Hey Niklas,
Most likely the problem is that you have updated your system to Mac OS High
Sierra. In any case you are using a version of ProTools that’s too old for the
operating system you are running. I believe Avid hasn’t officially approved
High Sierra yet, but if you update to the latest ProTools version (12.8.2)
things should mostly work fine. If you are not on High Sierra I would still
recommend that you update ProTools, which will most likely solve the issue.
Best,

Sent from my iPhone

On 2 Dec 2017, at 12:39, Niklas Karlsson
<niklas.karlsso...@hotmail.se<mailto:niklas.karlsso...@hotmail.se>> wrote:
Hi all,

Hope all is great!

I recently started working on a session in which I want to import an audio file.
But when I press CMD-Shift-I to bring up the import audio dialog, the following
message appears:
Could not complete the Import Audio command because Assertion in
"/Volumes/Development/200028/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm",
line 603.

(Use the Copy button to copy this message to the clipboard.)

Importing audio has worked fine before and I have no idea why PT suddendly
shows this.
I’ve tried to manually reinstall PT but the same message appears anyway.

If someone has any idea on how to solve this problem I would greatly appreciate
it!

Thanks in advance!

All the best!

Niklas

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Re: Import problem

2017-12-02 Thread Steve Sparrow

Hi Yeah That would be your problem with Hi Sierra. This actually happened to me 
a few weeks back. I upgraded to hi sierra and was running protools 12.61. This 
import problem occurred. I upgraded to 12.82 and import problem was resolved. 
So speaking from experience i would almost guarantee this would get you back 
and running again.
Steve
 

> On 2 Dec 2017, at 10:54 pm, Niklas Karlsson <niklas.karlsso...@hotmail.se> 
> wrote:
> 
> Thank you so much!
> That's most likely the case since I recently updated to High Sierra.
> 
> I've looked for a solution for this for several days now and didn't thought 
> of this at all. :)
> 
> Thank you again!
> 
> Best,
> Niklas
> 
> Skickat från min iPhone
> 
> 2 dec. 2017 kl. 12:57 skrev Ignasi Cambra <ignasicam...@gmail.com 
> <mailto:ignasicam...@gmail.com>>:
> 
>> Hey Niklas,
>> Most likely the problem is that you have updated your system to Mac OS High 
>> Sierra. In any case you are using a version of ProTools that’s too old for 
>> the operating system you are running. I believe Avid hasn’t officially 
>> approved High Sierra yet, but if you update to the latest ProTools version 
>> (12.8.2) things should mostly work fine. If you are not on High Sierra I 
>> would still recommend that you update ProTools, which will most likely solve 
>> the issue.
>> Best,
>> 
>> IC
>> 
>> Sent from my iPhone
>> 
>> On 2 Dec 2017, at 12:39, Niklas Karlsson <niklas.karlsso...@hotmail.se 
>> <mailto:niklas.karlsso...@hotmail.se>> wrote:
>> 
>>> Hi all,
>>>  
>>> Hope all is great!
>>>  
>>> I recently started working on a session in which I want to import an audio 
>>> file.
>>> But when I press CMD-Shift-I to bring up the import audio dialog, the 
>>> following message appears:
>>> Could not complete the Import Audio command because Assertion in 
>>> "/Volumes/Development/200028/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm",
>>>  line 603.
>>>  
>>> (Use the Copy button to copy this message to the clipboard.) 
>>> 
>>>  
>>> Importing audio has worked fine before and I have no idea why PT suddendly 
>>> shows this.
>>> I’ve tried to manually reinstall PT but the same message appears anyway.
>>>  
>>> If someone has any idea on how to solve this problem I would greatly 
>>> appreciate it!
>>>  
>>> Thanks in advance!
>>>  
>>> All the best!
>>>  
>>> Niklas
>>> 
>>> -- 
>>> You received this message because you are subscribed to the Google Groups 
>>> "Pro Tools Accessibility" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to ptaccess+unsubscr...@googlegroups.com 
>>> <mailto:ptaccess+unsubscr...@googlegroups.com>.
>>> For more options, visit https://groups.google.com/d/optout 
>>> <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Foptout=02%7C01%7Cniklas.karlsson94%40hotmail.se%7Cfbe9edbdcb854217cffe08d5397bec89%7C84df9e7fe9f640afb435%7C1%7C0%7C636478126763983006=41TvwsezSaIh9UVTy8OZE99YGBV4bY6xceym4RBiTeo%3D=0>.
>> 
>> 
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Pro Tools Accessibility" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to ptaccess+unsubscr...@googlegroups.com 
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Re: Import problem

2017-12-02 Thread Niklas Karlsson

Thank you so much!
That's most likely the case since I recently updated to High Sierra.

I've looked for a solution for this for several days now and didn't thought of
this at all. :)

Thank you again!

Best,
Niklas

Skickat från min iPhone

2 dec. 2017 kl. 12:57 skrev Ignasi Cambra
>:

Hey Niklas,
Most likely the problem is that you have updated your system to Mac OS High
Sierra. In any case you are using a version of ProTools that’s too old for the
operating system you are running. I believe Avid hasn’t officially approved
High Sierra yet, but if you update to the latest ProTools version (12.8.2)
things should mostly work fine. If you are not on High Sierra I would still
recommend that you update ProTools, which will most likely solve the issue.
Best,

Sent from my iPhone

On 2 Dec 2017, at 12:39, Niklas Karlsson
> wrote:

Hi all,

Hope all is great!

(Use the Copy button to copy this message to the clipboard.)

Importing audio has worked fine before and I have no idea why PT suddendly
shows this.
I’ve tried to manually reinstall PT but the same message appears anyway.

If someone has any idea on how to solve this problem I would greatly appreciate
it!

Thanks in advance!

All the best!

Niklas

Re: Import problem

2017-12-02 Thread Ignasi Cambra

Hey Niklas,
Most likely the problem is that you have updated your system to Mac OS High 
Sierra. In any case you are using a version of ProTools that’s too old for the 
operating system you are running. I believe Avid hasn’t officially approved 
High Sierra yet, but if you update to the latest ProTools version (12.8.2) 
things should mostly work fine. If you are not on High Sierra I would still 
recommend that you update ProTools, which will most likely solve the issue.
Best,

IC

Sent from my iPhone

> On 2 Dec 2017, at 12:39, Niklas Karlsson  wrote:
> 
> Hi all,
>  
> Hope all is great!
>  
> I recently started working on a session in which I want to import an audio 
> file.
> But when I press CMD-Shift-I to bring up the import audio dialog, the 
> following message appears:
> Could not complete the Import Audio command because Assertion in 
> "/Volumes/Development/200028/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm",
>  line 603.
>  
> (Use the Copy button to copy this message to the clipboard.) 
> 
>  
> Importing audio has worked fine before and I have no idea why PT suddendly 
> shows this.
> I’ve tried to manually reinstall PT but the same message appears anyway.
>  
> If someone has any idea on how to solve this problem I would greatly 
> appreciate it!
>  
> Thanks in advance!
>  
> All the best!
>  
> Niklas
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> email to ptaccess+unsubscr...@googlegroups.com.
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Import problem

2017-12-02 Thread Niklas Karlsson

Hi all,

Hope all is great!

I recently started working on a session in which I want to import an audio file.
But when I press CMD-Shift-I to bring up the import audio dialog, the following 
message appears:
Could not complete the Import Audio command because Assertion in 
"/Volumes/Development/200028/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm",
 line 603.

(Use the Copy button to copy this message to the clipboard.)

Importing audio has worked fine before and I have no idea why PT suddendly 
shows this.
I've tried to manually reinstall PT but the same message appears anyway.

If someone has any idea on how to solve this problem I would greatly appreciate 
it!

Thanks in advance!

All the best!

Niklas

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Re: More About My Audio Import Problem

2014-12-31 Thread TheOreoMonster

PT manual says that drives for use with PT should be FW and formatted in the 
mac HFS format. So this may be your issue. It seems to be more picky about the 
file system than whether the drive is USB or FW though inoticed as i been using 
WUSB drives with no issues. 
On Dec 31, 2014, at 1:24 PM, TL t.leiz...@cogeco.ca wrote:

 Hi again: it seems that my import issue is related to the external drive. 
 It's a Firewire 800 drive (2TB), with two partitions. One partition is 
 formatted for the Mac, and has Yosemite on it, and the other partition is 
 XFFat so I can use it with both the Mac and Windows. Its the XFFat partition 
 that causes the error, but the import works fine from the other partition. 
 Funny that PT 10 doesn't have the same issue. 
 
 Terry 
 
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Re: More About My Audio Import Problem

2014-12-31 Thread TL

Hi OreoMonster, yes, I'm sure that's it … odd that PT 10 works but PT 11 
doesn't. First App on the Mac I've come across that couldn't handle the drive … 

Terry 

On 2014-12-31, at 1:36 PM, TheOreoMonster monkeypushe...@gmail.com wrote:

 PT manual says that drives for use with PT should be FW and formatted in the 
 mac HFS format. So this may be your issue. It seems to be more picky about 
 the file system than whether the drive is USB or FW though inoticed as i been 
 using WUSB drives with no issues. 
 On Dec 31, 2014, at 1:24 PM, TL t.leiz...@cogeco.ca wrote:
 
 Hi again: it seems that my import issue is related to the external drive. 
 It's a Firewire 800 drive (2TB), with two partitions. One partition is 
 formatted for the Mac, and has Yosemite on it, and the other partition is 
 XFFat so I can use it with both the Mac and Windows. Its the XFFat partition 
 that causes the error, but the import works fine from the other partition. 
 Funny that PT 10 doesn't have the same issue. 
 
 Terry 
 
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 Pro Tools Accessibility group.
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Re: Import problem

Re: Import problem

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Re: SV: Import problem

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More About My Audio Import Problem

Re: More About My Audio Import Problem

Re: More About My Audio Import Problem

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