Re: Things I have noted

2001-01-26 Thread qmail

On 26 Jan 2001, James R Grinter wrote:

 On the subject of notifications, it's becoming more of a problem
 because of "similar" domains - you should have typed
 "[EMAIL PROTECTED]" and instead type "[EMAIL PROTECTED]". The
 latter doesn't even accept mail deliveries, so it hangs around in the
 queue for too long.

I have had emails that took literally a month to get delivered.  It was
nice that Qmail kept the message in the queue that long, since the message
would have not been delivered to him if I was using a MTA that gives up
after five days.

The problem with "there is a delay in delivering the message"-type mails
is that the average user never takes the time to read those messages, and
thinks that they mean that the mail has bounced.

- Sam




Re: Things I have noted

2001-01-26 Thread Markus Stumpf

On Fri, Jan 26, 2001 at 10:13:28AM -0800, [EMAIL PROTECTED] wrote:
 The problem with "there is a delay in delivering the message"-type mails
 is that the average user never takes the time to read those messages, and
 thinks that they mean that the mail has bounced.

No, the problem is that while they may be helpful if sent by a server
under your control (where you can delete the message if you like)
they are a nightmare if sent by remote systems where you have no chance
to control them.
As I said before, if you will get one every hour for a whole week
(and then the message was bounced with a undelivery notice) you will
surely start to hate this "feature".

\Maex

-- 
SpaceNet AG| Joseph-Dollinger-Bogen 14 | Fon: +49 (89) 32356-0
Research  Development |   D-80807 Muenchen| Fax: +49 (89) 32356-299
Stress is when you wake up screaming and you realize you haven't fallen
asleep yet.



Re: Things I have noted

2001-01-25 Thread Markus Stumpf

On Thu, Jan 25, 2001 at 10:33:18PM +1100, Rod... Whitworth wrote:
 Q1:
 I have learnt that qmail does not issue reply codes indicating permanent failure for 
invalid users/mailboxes.
 I know that these messages will eventually bounce but (apart from the issue of 
determining whether a recipient 
 exists within a valid domain for delivery) is this "less expensive" than the more 
obvious 5xx response?

qmail - unlike other mail "systems" - is not one big monolith program
bt has many modules that work together. qmail-smtpd is receiving
the messages and putting it in a queue. qmail-smtpd does not know about
local users, just domains. qmail-local has all the mechanisms to deliver
emails locally. I think someone (Sam?) had a modification to qmail-smtpd
to mimic all of qmail-locals mechanisms to enable it to bounce messages
to non local users, but that way you do all the decisions twice.
For usual use (no attack with a e.g. dictionary spam) qmails way
of handling things is no problem.

 Q2:
 Perhaps I have a user who makes a typo in an address. Say it is in the local-part 
and that the domain is 
 valid.
 I have learnt tha qmail does not issue deferral notices. On the server I have worked 
with in the past a 
 deferral after a few hours may result in the sender correcting the address. (Some 
are so stupid that a 4x4 
 hardwood billet but never mind!) Waiting days doesn't seem like other than a 
godlike retribution process 
 for fallible beings.

I personally *hate* those delay messages. Once I got one every hour for
a whole week from a remote system telling me that it cannot contact the
final delivery system. Really annoying and pretty useless, as there's
nothing I could have done against the problems.

However there is a addon module available at http://www.qmail.org/ that
IMHO does what you want. Search for delayed-mail notifier on qmails
website.

\Maex

-- 
SpaceNet AG   |   http://www.Space.Net/   | Stress is when you wake
Research  Development| mailto:[EMAIL PROTECTED] | up screaming and you
Joseph-Dollinger-Bogen 14 |  Tel: +49 (89) 32356-0| realize you haven't
D-80807 Muenchen  |  Fax: +49 (89) 32356-299  | fallen asleep yet.



Re: Things I have noted

2001-01-25 Thread Rod... Whitworth

On Thu, 25 Jan 2001 14:12:25 +0100, Markus Stumpf wrote:

I personally *hate* those delay messages. Once I got one every hour for
a whole week from a remote system telling me that it cannot contact the
final delivery system. Really annoying and pretty useless, as there's
nothing I could have done against the problems.

The time I liked it was when I was sending a quote and had
misunderstood the destination address (or mistyped it, I forget which)
and so two things happened: First I had a chance to resend so that my
customer did not have to wait 5 days and maybe I would have lost him.
Secondly I had a number of re-inforcement messages reminding me to get
it right first time!


However there is a addon module available at http://www.qmail.org/ that
IMHO does what you want. Search for delayed-mail notifier on qmails
website.

Thanks for that pointer. I didn't go looking because I just knew it
wasn't a qmail thing to do!

Back to being a lurking sponge..

Rod

In the beginning was The Word
and The Word was Content-type: text/plain
The Word of Rod.






Re: Things I have noted

2001-01-25 Thread James R Grinter

"Rod... Whitworth" [EMAIL PROTECTED] writes:
 On Thu, 25 Jan 2001 14:12:25 +0100, Markus Stumpf wrote:
 However there is a addon module available at http://www.qmail.org/ that
 IMHO does what you want. Search for delayed-mail notifier on qmails
 website.
 
 Thanks for that pointer. I didn't go looking because I just knew it
 wasn't a qmail thing to do!

but do be careful with that code - it will attempt to send
notifications to many mails that you might not want to send
notifications to (mailing lists, bounces, etc.)

On the subject of notifications, it's becoming more of a problem
because of "similar" domains - you should have typed
"[EMAIL PROTECTED]" and instead type "[EMAIL PROTECTED]". The
latter doesn't even accept mail deliveries, so it hangs around in the
queue for too long.

In the case of typing "[EMAIL PROTECTED]" instead of
"[EMAIL PROTECTED]", qmail as the sender *will* bounce the mail
quickly, if is told there is no such remote mailbox "jo". Similarly as
the receiver, qmail *will* send a bounce message telling the sender
that there is no such mailbox "jo." Your original email implied that
it didn't (not sure which of those two cases you were specifically
referring to), and that puzzles me.

James.