Re: headers in failure notice

2001-06-02 Thread Russell Nelson

Charles Cazabon writes:
 > I personally don't see how this would help anything.  As Russell Nelson has
 > aid a couple of times in the last 24 hours, "What problem are you trying to
 > solve?"

It's a terribly useful question when a customer calls up and asks me
how to do something that makes no sense.  Maybe I just don't
understand problem; maybe they're trying to solve a problem the wrong
way.  Asking for a description of the problem keeps me from saying
something stupid.

-- 
-russ nelson <[EMAIL PROTECTED]>  http://russnelson.com
Crynwr sells support for free software  | PGPok | Microsoft rivets everything.
521 Pleasant Valley Rd. | +1 315 268 1925 voice | Linux has some loose screws.
Potsdam, NY 13676-3213  | +1 315 268 9201 FAX  | You own a screwdriver.



Re: headers in failure notice

2001-06-02 Thread Charles Cazabon

John Hogan <[EMAIL PROTECTED]> wrote:
> 
> >I've never seen anyone else ask for this type of control, and have a
> >difficult time imagining why it would be necessary (or even desirable).
> >Probably no one else has written such a patch or add-on; you'd need to do
> >it yourself.  Note that this would then require parsing the original
> >message headers -- a job tricky to do without introducing bugs.
> 
> ick

Yes, ick indeed.

> >Why do you want to control this?
> 
> we get quite a number of them daily (sometimes 300-400/day) - some 
> customers' sites have email addresses on web pages, robots harvest them 
> (you know the ending)

Yes.  I see 100-300 double-bounces a day myself.  I glance at them to see if I
can help someone (obvious typo, etc) but most are double-bounces of spam to
bad addresses, and get deleted with <1s of effort on my part.

> i'd like to at least get rid of the Content-Type, Content-Transfer, 
> X-MSMail-Priority, etc... just keep the basics in case i need to flog someone

I personally don't see how this would help anything.  As Russell Nelson has
aid a couple of times in the last 24 hours, "What problem are you trying to
solve?"  Bounces go to the envelope sender; returning the complete headers of
their message to them can help them if they need to re-send it.  Returning
incomplete headers looks like a lot of work with little payoff in the end.
Double-bounces are a fact of life to a mail admin.

Charles
-- 
---
Charles Cazabon<[EMAIL PROTECTED]>
GPL'ed software available at:  http://www.qcc.sk.ca/~charlesc/software/
Any opinions expressed are just that -- my opinions.
---



Re: headers in failure notice

2001-06-01 Thread John Hogan


>I've never seen anyone else ask for this type of control, and have a difficult
>time imagining why it would be necessary (or even desirable).  Probably no one
>else has written such a patch or add-on; you'd need to do it yourself.  Note
>that this would then require parsing the original message headers -- a job
>tricky to do without introducing bugs.

ick

>Why do you want to control this?

we get quite a number of them daily (sometimes 300-400/day) - some 
customers' sites have email addresses on web pages, robots harvest them 
(you know the ending)

i'd like to at least get rid of the Content-Type, Content-Transfer, 
X-MSMail-Priority, etc... just keep the basics in case i need to flog someone

- hogan


>Charles
>--
>---
>Charles Cazabon<[EMAIL PROTECTED]>
>GPL'ed software available at:  http://www.qcc.sk.ca/~charlesc/software/
>Any opinions expressed are just that -- my opinions.
>---




Re: headers in failure notice

2001-06-01 Thread Russell Nelson

John Hogan writes:
 > this is a post-search-the-archive question:
 > 
 > i want control over the headers available in the body of the qmail-send 
 > bounce notices
 > 
 > is this at all configurable?

No.  What problem are you trying to solve?

-- 
-russ nelson <[EMAIL PROTECTED]>  http://russnelson.com
Crynwr sells support for free software  | PGPok | Microsoft rivets everything.
521 Pleasant Valley Rd. | +1 315 268 1925 voice | Linux has some loose screws.
Potsdam, NY 13676-3213  | +1 315 268 9201 FAX  | You own a screwdriver.



Re: headers in failure notice

2001-06-01 Thread Charles Cazabon

John Hogan <[EMAIL PROTECTED]> wrote:
> 
> i want control over the headers available in the body of the qmail-send 
> bounce notices
> 
> is this at all configurable?

I assume you mean you want to restrict which headers from the original message
qmail includes in the bounce message if delivery fails permanently?

I've never seen anyone else ask for this type of control, and have a difficult
time imagining why it would be necessary (or even desirable).  Probably no one
else has written such a patch or add-on; you'd need to do it yourself.  Note
that this would then require parsing the original message headers -- a job
tricky to do without introducing bugs.

Why do you want to control this?

Charles
-- 
---
Charles Cazabon<[EMAIL PROTECTED]>
GPL'ed software available at:  http://www.qcc.sk.ca/~charlesc/software/
Any opinions expressed are just that -- my opinions.
---



headers in failure notice

2001-06-01 Thread John Hogan

this is a post-search-the-archive question:

i want control over the headers available in the body of the qmail-send 
bounce notices

is this at all configurable?

- hogan