Floppy

2000-12-14 Thread matt barkdull

Ok, I've got another strange problem.  We are in the process of 
moving our backups from an older PC to a newer PC.

We installed Windows 98v2 (not my choice, but we had to) and did all 
the Windows updates.

Installed Retrospect 5.0 and now when Retrospect is running, the 
floppy drive just rattles.

Updated to 5.15, no change.

The "new" System is a Pentium III - 550, CD-ROM and CD-WR.  SCSI card 
with a DLT drive connected to it.  (well, the DLT is not connected 
yet, but it will be)

The old system is a Pentium Pro 200.

Any ideas on this?  I looked for a little while on the web sites and 
could not find anything related to this problem.  I was wondering if 
the ASPI driver has something to do with it as we just clicked 
NEXT-NEXT-FINISHED all through the installation, accepting all 
defaults and I noticed that it said that it was installing the ASPI 
drivers as well.

TIA

MattB



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Re: Floppy

2000-12-14 Thread Irena Solomon

Hi Matt,

Retrospect can poll the floppy drive constantly on systems with SuperDisk
drivers and no SuperDisk. The problem is that the pre-installed system had
SuperDisk drivers installed, even though there is no SuperDisk on the
computer. The fix for this is a simple edit of the registry.

1. Launch Regedit and open HKEY_LOCAL_MACHINE.
2. Find the key (or similar): HKEY_LOCAL_MACHINE \Enum \SCSI
\COMPAQ__LS-120_COM___
\MFCHILD0001PCIVEN_8086DEV_7111%SUBSYS_FUNC_0110
4. Within this key look for a value named "CurrentDriveLetter". Change this
from "A" to "B" (or any unused drive letter on your system).
5. Quit Regedit, saving changes, and restart.

Hope that helps!

Regards,

Irena Solomon
Dantz Technical Support
925.253.3050

Try our new Searchable Knowledgebase at:
http://partners.dantz.com:591/faq/


 Subject: Floppy
 
 Ok, I've got another strange problem.  We are in the process of
 moving our backups from an older PC to a newer PC.
 
 We installed Windows 98v2 (not my choice, but we had to) and did all
 the Windows updates.
 
 Installed Retrospect 5.0 and now when Retrospect is running, the
 floppy drive just rattles.
 
 Updated to 5.15, no change.
 
 The "new" System is a Pentium III - 550, CD-ROM and CD-WR.  SCSI card
 with a DLT drive connected to it.  (well, the DLT is not connected
 yet, but it will be)
 
 The old system is a Pentium Pro 200.
 
 Any ideas on this?  I looked for a little while on the web sites and
 could not find anything related to this problem.  I was wondering if
 the ASPI driver has something to do with it as we just clicked
 NEXT-NEXT-FINISHED all through the installation, accepting all
 defaults and I noticed that it said that it was installing the ASPI
 drivers as well.
 
 TIA
 
 MattB



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To unsubscribe:  [EMAIL PROTECTED]
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For urgent issues, please contact Dantz technical support directly at
[EMAIL PROTECTED] or 925.253.3050.