Hi Matt,

Retrospect can poll the floppy drive constantly on systems with SuperDisk
drivers and no SuperDisk. The problem is that the pre-installed system had
SuperDisk drivers installed, even though there is no SuperDisk on the
computer. The fix for this is a simple edit of the registry.

1. Launch Regedit and open HKEY_LOCAL_MACHINE.
2. Find the key (or similar): HKEY_LOCAL_MACHINE \Enum \SCSI
4. Within this key look for a value named "CurrentDriveLetter". Change this
from "A" to "B" (or any unused drive letter on your system).
5. Quit Regedit, saving changes, and restart.

Hope that helps!


Irena Solomon
Dantz Technical Support
Try our new Searchable Knowledgebase at:

> Subject: Floppy
> Ok, I've got another strange problem.  We are in the process of
> moving our backups from an older PC to a newer PC.
> We installed Windows 98v2 (not my choice, but we had to) and did all
> the Windows updates.
> Installed Retrospect 5.0 and now when Retrospect is running, the
> floppy drive just rattles.
> Updated to 5.15, no change.
> The "new" System is a Pentium III - 550, CD-ROM and CD-WR.  SCSI card
> with a DLT drive connected to it.  (well, the DLT is not connected
> yet, but it will be)
> The old system is a Pentium Pro 200.
> Any ideas on this?  I looked for a little while on the web sites and
> could not find anything related to this problem.  I was wondering if
> the ASPI driver has something to do with it as we just clicked
> NEXT->NEXT->FINISHED all through the installation, accepting all
> defaults and I noticed that it said that it was installing the ASPI
> drivers as well.
> MattB

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