Re: Admin page can only be accessed with DEBUG=True

[Christian Hammond]

Hi Xu,

This shouldn't be a common problem. Generally a site directory maps to a
database, and once created it's rare to move it. In your case, you hit some
sort of bug with our logging failing due to the moved site directory,
causing the other logic that would normally detect the move to fail. We'll
have to look into that, but going forward, I don't imagine you'll need to
move it again?

Christian

On Thu, Sep 6, 2018 at 7:42 AM Yuanyuan Xu 
wrote:

> Hi Christian,
>
> Yes, I was reusing the same database when setting up a different site.
> After replacing the old url with the new one in siteconfig table, it all
> works. Thank you very much. But I am really keen to know that what is the
> proper way of getting rid of the unwanted site please? Is there a command
> in rb-site that we could use for this purpose? Thank you very much.
>
> Cheers,
> Xu
>
> On Tuesday, 4 September 2018 23:04:41 UTC+1, Christian Hammond wrote:
>>
>> Hi,
>>
>> These paths are stored in the database, so if you're reusing the same
>> database between different site locations, that's probably it. The paths
>> are all in the siteconfig_siteconfiguration table, so you can look in there
>> and see if you're seeing the old paths. You can then replace them with the
>> new ones, see if that gets you unstuck.
>>
>> Christian
>>
>> On Tue, Sep 4, 2018 at 6:50 AM Yuanyuan Xu  wrote:
>>
>>> Hi Christian,
>>>
>>> Thanks for the head up. I will reset the key and password as you said.
>>>
>>> I didn't see any error pages when trying to sue DEBUG=True.
>>>
>>> By running the rb-site manage command with the path of sitedir( let's
>>> call it 'new sitedir'), I got an error message complaining about
>>> 'permission denied' of another sitedir(let's call it 'old sitedir') which I
>>> set up before but had it manually removed by removing the whole
>>> /var//old_sitedir and the conf file under /apaches/site-enabled. From
>>> the error message we can tell that rb-site manage was trying to install
>>> RBIntegrationsExtension to that old site.
>>>
>>> I couldn't find any clue why the manage command tried to access another
>>> site which was not mentioned in the command parameters at all. So I pip
>>> uninstalled ReviewBoard and installed again. Strangely, the old sitedir was
>>> back with only the htdocs/static/ext dir under it. And with
>>> RBIntegrationsExtension inside of it as well. Then I checked my 'new
>>> sitedir', nothing was there under static/ext. I copied the whole
>>> RBIntegrationsExtension dir from the 'old sitedir' over to the 'new
>>> sitedir' just in case.
>>>
>>> After that, I changed back to DEBUG=False, restarted apaches, and access
>>> the site again. Now I got 'Bad request(400)' error. After doing some
>>> googling, I changed the [Host-allowed] in settings.py to '*'. Restarted
>>> Apache, with DEBUG=True. I firstly got an error message asking me to chmod
>>> -R www-data to the static/ext of the old sitedir. After doing that, I can
>>> finally access the front page of Review Board. But to be honest, I am quite
>>> confused which static/ext dir is under use. I reckon it is the old one!
>>> Please note, the old sitedir has only have the static/ext dir under it.
>>>
>>> And I believe the previous error message ' No handlers could be found
>>> for logger "djblets.extensions.manager"' was triggered because of the
>>> missing of the old sitedir. That means to have my new site running, I have
>>> to keep the static/ext dir of the old site. Because it must be quoted
>>> somewhere. Could you please advice how to fix it? ps. The sequence of
>>> installation of the two sites is: 'install new site' -> 'install old site'
>>> -> 'manually remove the old site'. I hope it is not confusing you...
>>>
>>> I understand the manual removal of site dir may be the root cause of the
>>> mess up. But I was unable to find out how to delete a site in Review board.
>>> In the future, I may have to delete the current site and set up another one
>>> again. Could you please let me konw how to do a proper removal of a review
>>> site in Review Board? Your help is very much appreciates.
>>>
>>> Cheers,
>>> Xu
>>>
>>> Here is the error message of rb-site manage:
>>>
>>> rb-site manage /var/www/reviews.abcd.com/ set-siteconfig --
>>> --key=logging_enabled --value=true
>>> CRITICAL:djblets.extensions.manager:Unable to install extension media
>>> for Review Board Integrations to
>>> /var/www/reviews.rnd.abcd/htdocs/static/ext/rbintegrations.extension.RBIntegrationsExtension:
>>> [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'. The extension
>>> may not work, and pages may crash.
>>> Traceback (most recent call last):
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
>>> line 1155, in _install_extension_media_internal
>>> shutil.copytree(extracted_path, ext_static_path, symlinks=True)
>>>   File "/usr/lib/python2.7/shutil.py", line 191, in copytree
>>> os.makedirs(dst)
>>>   File "/usr/lib/python2.7/os.py", line 

Re: Admin page can only be accessed with DEBUG=True

[Yuanyuan Xu]

Hi Christian,

Yes, I was reusing the same database when setting up a different site. 
After replacing the old url with the new one in siteconfig table, it all 
works. Thank you very much. But I am really keen to know that what is the 
proper way of getting rid of the unwanted site please? Is there a command 
in rb-site that we could use for this purpose? Thank you very much.

Cheers,
Xu

On Tuesday, 4 September 2018 23:04:41 UTC+1, Christian Hammond wrote:
>
> Hi,
>
> These paths are stored in the database, so if you're reusing the same 
> database between different site locations, that's probably it. The paths 
> are all in the siteconfig_siteconfiguration table, so you can look in there 
> and see if you're seeing the old paths. You can then replace them with the 
> new ones, see if that gets you unstuck.
>
> Christian
>
> On Tue, Sep 4, 2018 at 6:50 AM Yuanyuan Xu  > wrote:
>
>> Hi Christian,
>>
>> Thanks for the head up. I will reset the key and password as you said.
>>
>> I didn't see any error pages when trying to sue DEBUG=True.
>>
>> By running the rb-site manage command with the path of sitedir( let's 
>> call it 'new sitedir'), I got an error message complaining about 
>> 'permission denied' of another sitedir(let's call it 'old sitedir') which I 
>> set up before but had it manually removed by removing the whole 
>> /var//old_sitedir and the conf file under /apaches/site-enabled. From 
>> the error message we can tell that rb-site manage was trying to install 
>> RBIntegrationsExtension to that old site. 
>>
>> I couldn't find any clue why the manage command tried to access another 
>> site which was not mentioned in the command parameters at all. So I pip 
>> uninstalled ReviewBoard and installed again. Strangely, the old sitedir was 
>> back with only the htdocs/static/ext dir under it. And with 
>> RBIntegrationsExtension inside of it as well. Then I checked my 'new 
>> sitedir', nothing was there under static/ext. I copied the whole 
>> RBIntegrationsExtension dir from the 'old sitedir' over to the 'new 
>> sitedir' just in case.
>>
>> After that, I changed back to DEBUG=False, restarted apaches, and access 
>> the site again. Now I got 'Bad request(400)' error. After doing some 
>> googling, I changed the [Host-allowed] in settings.py to '*'. Restarted 
>> Apache, with DEBUG=True. I firstly got an error message asking me to chmod 
>> -R www-data to the static/ext of the old sitedir. After doing that, I can 
>> finally access the front page of Review Board. But to be honest, I am quite 
>> confused which static/ext dir is under use. I reckon it is the old one! 
>> Please note, the old sitedir has only have the static/ext dir under it.
>>
>> And I believe the previous error message ' No handlers could be found 
>> for logger "djblets.extensions.manager"' was triggered because of the 
>> missing of the old sitedir. That means to have my new site running, I have 
>> to keep the static/ext dir of the old site. Because it must be quoted 
>> somewhere. Could you please advice how to fix it? ps. The sequence of 
>> installation of the two sites is: 'install new site' -> 'install old site' 
>> -> 'manually remove the old site'. I hope it is not confusing you...
>>
>> I understand the manual removal of site dir may be the root cause of the 
>> mess up. But I was unable to find out how to delete a site in Review board. 
>> In the future, I may have to delete the current site and set up another one 
>> again. Could you please let me konw how to do a proper removal of a review 
>> site in Review Board? Your help is very much appreciates.
>>
>> Cheers,
>> Xu
>>
>> Here is the error message of rb-site manage:
>>
>> rb-site manage /var/www/reviews.abcd.com/ set-siteconfig -- 
>> --key=logging_enabled --value=true
>> CRITICAL:djblets.extensions.manager:Unable to install extension media for 
>> Review Board Integrations to 
>> /var/www/reviews.rnd.abcd/htdocs/static/ext/rbintegrations.extension.RBIntegrationsExtension:
>>  
>> [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'. The extension 
>> may not work, and pages may crash.
>> Traceback (most recent call last):
>>   File 
>> "/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py", 
>> line 1155, in _install_extension_media_internal
>> shutil.copytree(extracted_path, ext_static_path, symlinks=True)
>>   File "/usr/lib/python2.7/shutil.py", line 191, in copytree
>> os.makedirs(dst)
>>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
>> makedirs(head, mode)
>>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
>> makedirs(head, mode)
>>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
>> makedirs(head, mode)
>>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
>> makedirs(head, mode)
>>   File "/usr/lib/python2.7/os.py", line 157, in makedirs
>> mkdir(name, mode)
>> OSError: [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'
>> Traceback (most recent call last):
>> 

Re: Admin page can only be accessed with DEBUG=True

[Christian Hammond]

Hi,

These paths are stored in the database, so if you're reusing the same
database between different site locations, that's probably it. The paths
are all in the siteconfig_siteconfiguration table, so you can look in there
and see if you're seeing the old paths. You can then replace them with the
new ones, see if that gets you unstuck.

Christian

On Tue, Sep 4, 2018 at 6:50 AM Yuanyuan Xu 
wrote:

> Hi Christian,
>
> Thanks for the head up. I will reset the key and password as you said.
>
> I didn't see any error pages when trying to sue DEBUG=True.
>
> By running the rb-site manage command with the path of sitedir( let's call
> it 'new sitedir'), I got an error message complaining about 'permission
> denied' of another sitedir(let's call it 'old sitedir') which I set up
> before but had it manually removed by removing the whole
> /var//old_sitedir and the conf file under /apaches/site-enabled. From
> the error message we can tell that rb-site manage was trying to install
> RBIntegrationsExtension to that old site.
>
> I couldn't find any clue why the manage command tried to access another
> site which was not mentioned in the command parameters at all. So I pip
> uninstalled ReviewBoard and installed again. Strangely, the old sitedir was
> back with only the htdocs/static/ext dir under it. And with
> RBIntegrationsExtension inside of it as well. Then I checked my 'new
> sitedir', nothing was there under static/ext. I copied the whole
> RBIntegrationsExtension dir from the 'old sitedir' over to the 'new
> sitedir' just in case.
>
> After that, I changed back to DEBUG=False, restarted apaches, and access
> the site again. Now I got 'Bad request(400)' error. After doing some
> googling, I changed the [Host-allowed] in settings.py to '*'. Restarted
> Apache, with DEBUG=True. I firstly got an error message asking me to chmod
> -R www-data to the static/ext of the old sitedir. After doing that, I can
> finally access the front page of Review Board. But to be honest, I am quite
> confused which static/ext dir is under use. I reckon it is the old one!
> Please note, the old sitedir has only have the static/ext dir under it.
>
> And I believe the previous error message ' No handlers could be found for
> logger "djblets.extensions.manager"' was triggered because of the missing
> of the old sitedir. That means to have my new site running, I have to keep
> the static/ext dir of the old site. Because it must be quoted somewhere.
> Could you please advice how to fix it? ps. The sequence of installation of
> the two sites is: 'install new site' -> 'install old site' -> 'manually
> remove the old site'. I hope it is not confusing you...
>
> I understand the manual removal of site dir may be the root cause of the
> mess up. But I was unable to find out how to delete a site in Review board.
> In the future, I may have to delete the current site and set up another one
> again. Could you please let me konw how to do a proper removal of a review
> site in Review Board? Your help is very much appreciates.
>
> Cheers,
> Xu
>
> Here is the error message of rb-site manage:
>
> rb-site manage /var/www/reviews.abcd.com/ set-siteconfig --
> --key=logging_enabled --value=true
> CRITICAL:djblets.extensions.manager:Unable to install extension media for
> Review Board Integrations to
> /var/www/reviews.rnd.abcd/htdocs/static/ext/rbintegrations.extension.RBIntegrationsExtension:
> [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'. The extension
> may not work, and pages may crash.
> Traceback (most recent call last):
>   File
> "/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
> line 1155, in _install_extension_media_internal
> shutil.copytree(extracted_path, ext_static_path, symlinks=True)
>   File "/usr/lib/python2.7/shutil.py", line 191, in copytree
> os.makedirs(dst)
>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
> makedirs(head, mode)
>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
> makedirs(head, mode)
>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
> makedirs(head, mode)
>   File "/usr/lib/python2.7/os.py", line 150, in makedirs
> makedirs(head, mode)
>   File "/usr/lib/python2.7/os.py", line 157, in makedirs
> mkdir(name, mode)
> OSError: [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'
> Traceback (most recent call last):
>   File "/usr/local/bin/rb-site", line 11, in 
> sys.exit(main())
>   File
> "/usr/local/lib/python2.7/dist-packages/reviewboard/cmdline/rbsite.py",
> line 1972, in main
> command.run()
>   File
> "/usr/local/lib/python2.7/dist-packages/reviewboard/cmdline/rbsite.py",
> line 1881, in run
> initialize()
>   File "/usr/local/lib/python2.7/dist-packages/reviewboard/__init__.py",
> line 146, in initialize
> get_extension_manager().load()
>   File
> "/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
> line 655, in load
> self._load_extensions(full_reload)
>   File
> 

Re: Admin page can only be accessed with DEBUG=True

[Yuanyuan Xu]

Hi Christian,

Thanks for the head up. I will reset the key and password as you said.

I didn't see any error pages when trying to sue DEBUG=True.

By running the rb-site manage command with the path of sitedir( let's call 
it 'new sitedir'), I got an error message complaining about 'permission 
denied' of another sitedir(let's call it 'old sitedir') which I set up 
before but had it manually removed by removing the whole 
/var//old_sitedir and the conf file under /apaches/site-enabled. From 
the error message we can tell that rb-site manage was trying to install 
RBIntegrationsExtension to that old site. 

I couldn't find any clue why the manage command tried to access another 
site which was not mentioned in the command parameters at all. So I pip 
uninstalled ReviewBoard and installed again. Strangely, the old sitedir was 
back with only the htdocs/static/ext dir under it. And with 
RBIntegrationsExtension inside of it as well. Then I checked my 'new 
sitedir', nothing was there under static/ext. I copied the whole 
RBIntegrationsExtension dir from the 'old sitedir' over to the 'new 
sitedir' just in case.

After that, I changed back to DEBUG=False, restarted apaches, and access 
the site again. Now I got 'Bad request(400)' error. After doing some 
googling, I changed the [Host-allowed] in settings.py to '*'. Restarted 
Apache, with DEBUG=True. I firstly got an error message asking me to chmod 
-R www-data to the static/ext of the old sitedir. After doing that, I can 
finally access the front page of Review Board. But to be honest, I am quite 
confused which static/ext dir is under use. I reckon it is the old one! 
Please note, the old sitedir has only have the static/ext dir under it.

And I believe the previous error message ' No handlers could be found for 
logger "djblets.extensions.manager"' was triggered because of the missing 
of the old sitedir. That means to have my new site running, I have to keep 
the static/ext dir of the old site. Because it must be quoted somewhere. 
Could you please advice how to fix it? ps. The sequence of installation of 
the two sites is: 'install new site' -> 'install old site' -> 'manually 
remove the old site'. I hope it is not confusing you...

I understand the manual removal of site dir may be the root cause of the 
mess up. But I was unable to find out how to delete a site in Review board. 
In the future, I may have to delete the current site and set up another one 
again. Could you please let me konw how to do a proper removal of a review 
site in Review Board? Your help is very much appreciates.

Cheers,
Xu

Here is the error message of rb-site manage:

rb-site manage /var/www/reviews.abcd.com/ set-siteconfig -- 
--key=logging_enabled --value=true
CRITICAL:djblets.extensions.manager:Unable to install extension media for 
Review Board Integrations to 
/var/www/reviews.rnd.abcd/htdocs/static/ext/rbintegrations.extension.RBIntegrationsExtension:
 
[Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'. The extension 
may not work, and pages may crash.
Traceback (most recent call last):
  File 
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py", 
line 1155, in _install_extension_media_internal
shutil.copytree(extracted_path, ext_static_path, symlinks=True)
  File "/usr/lib/python2.7/shutil.py", line 191, in copytree
os.makedirs(dst)
  File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
  File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
  File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
  File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
  File "/usr/lib/python2.7/os.py", line 157, in makedirs
mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'
Traceback (most recent call last):
  File "/usr/local/bin/rb-site", line 11, in 
sys.exit(main())
  File 
"/usr/local/lib/python2.7/dist-packages/reviewboard/cmdline/rbsite.py", 
line 1972, in main
command.run()
  File 
"/usr/local/lib/python2.7/dist-packages/reviewboard/cmdline/rbsite.py", 
line 1881, in run
initialize()
  File "/usr/local/lib/python2.7/dist-packages/reviewboard/__init__.py", 
line 146, in initialize
get_extension_manager().load()
  File 
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py", 
line 655, in load
self._load_extensions(full_reload)
  File 
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py", 
line 781, in _load_extensions
self._init_extension(ext_class)
  File 
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py", 
line 891, in _init_extension
self.install_extension_media(ext_class)
  File 
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py", 
line 1092, in install_extension_media
os.makedirs(media_version_dir, 0755)
  File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
  

Re: Admin page can only be accessed with DEBUG=True

[Christian Hammond]

Do you see error pages when trying to use DEBUG=True?

Let's try a workaround. We're going to ensure that logging is turned on.
Try running:

rb-site manage /path/to/sitedir set-siteconfig -- --key=logging_enabled
--value=true

Then restart Apache. See if you get any further. Make sure to leave in that
"--" after "set-siteconfig".

Note: You provided your SECRET_KEY value from settings_local.py in the
e-mail, which isn't safe to expose to anyone. You will need to regenerate a
new one, and should change the password of any users you've created.

Christian

On Thu, Aug 30, 2018 at 3:11 AM Yuanyuan Xu 
wrote:

> Hi Christian,
>
> Thank you very much for your reply.
>
> Here is the content of the Apache error log. The last four entries were
> created when I tried to access the web site on the local machine with
> 'localhost:8080/bot2' and hit HTTP 500 with DEBUG=False. I have configured
> the server to use port 8080 for this site and it works with DEBUG=True.
>
> [Thu Aug 30 00:05:27.731341 2018] [mpm_prefork:notice] [pid 21967]
> AH00163: Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured --
> resuming normal operations
> [Thu Aug 30 00:05:27.731962 2018] [core:notice] [pid 21967] AH00094:
> Command line: '/usr/sbin/apache2'
> [Thu Aug 30 10:06:56.403979 2018] [mpm_prefork:notice] [pid 991] AH00163:
> Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming
> normal operations
> [Thu Aug 30 10:06:56.404200 2018] [core:notice] [pid 991] AH00094: Command
> line: '/usr/sbin/apache2'
> [Thu Aug 30 10:30:59.183996 2018] [mpm_prefork:notice] [pid 991] AH00169:
> caught SIGTERM, shutting down
> [Thu Aug 30 10:30:59.273617 2018] [mpm_prefork:notice] [pid 3970] AH00163:
> Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming
> normal operations
> [Thu Aug 30 10:30:59.273663 2018] [core:notice] [pid 3970] AH00094:
> Command line: '/usr/sbin/apache2'
> [Thu Aug 30 09:31:19.244229 2018] [wsgi:error] [pid 3972] [client
> 127.0.0.1:36812] No handlers could be found for logger
> "djblets.extensions.manager"
>
>
> And here is the content of the settings_local.py:
>
>
> # Site-specific configuration settings for Review Board
> # Definitions of these settings can be found at
> # http://docs.djangoproject.com/en/dev/ref/settings/
>
> # Database configuration
> DATABASES = {
> 'default': {
> 'ENGINE': 'django.db.backends.mysql',
> 'NAME': 'reviewboard',
> 'USER': 'bot2',
> 'PASSWORD': 'bot2',
> 'HOST': 'localhost',
> 'PORT': '',
> },
> }
>
> # Unique secret key. Don't share this with anybody.
> SECRET_KEY = '-1q@jfk_ow$uti6m36pyf)(gx1$%*##(+*3fm72x'
>
> # Cache backend settings.
> CACHES = {
> 'default': {
> 'BACKEND': 'django.core.cache.backends.memcached.MemcachedCache',
> 'LOCATION': 'localhost:11211',
> },
> }
>
> # Extra site information.
> SITE_ID = 1
> SITE_ROOT = '/bot2/'
> FORCE_SCRIPT_NAME = ''
> DEBUG = False
> ALLOWED_HOSTS = ['reviews.abcd.com']
>
>
> I couldn't find any other logs/information that may give any clue to this
> problem. Your help is very much appreciated.
>
>
> Cheers,
>
> Xu
>
> On Wednesday, 29 August 2018 23:19:15 UTC+1, Christian Hammond wrote:
>>
>> Hi,
>>
>> You should never need to set DEBUG=True in a production environment. Can
>> you find any other error information in Apache's error_log when you hit the
>> HTTP 500? And the full details of the one error log entry you mentioned?
>>
>> Christian
>>
>> On Wed, Aug 29, 2018 at 8:19 AM Yuanyuan Xu  wrote:
>>
>>> The system I am working with:
>>>
>>> Ubuntu 18.04.1 LTS
>>> Python 2.7.15rcl
>>> Review board 3.0.8
>>>
>>> On Tuesday, 28 August 2018 17:32:43 UTC+1, Yuanyuan Xu wrote:

 Hi,

 I had a new Review Board site set up from scratch following the
 document in Ubuntu. However, I got Error 500 when I tried to access my
 site. But if I set DEBUG=True in the setting py file, I was able to access
 the admin UI successfully. I have set the whole $site_folder Owner to
 'www-data'. And tried upgrading the whole system for several times. Still
 got this error. In the error log, there are lots of "no handlers could be
 found for logger djblets.extensions.manager" messages. The 'site allowed'
 entry in the settings py file is correct, although I always use the IP
 address directly instead. Could somebody help please? Thanks very much.

 Something broke! (Error 500)It appears something broke when you tried
 to go to here. This is either a bug in Review Board or a server
 configuration error. Please report this to your administrator.

 Cheers,
 Xu

>>> --
>>> Supercharge your Review Board with Power Pack:
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons:
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>> ---
>>> You received this message because you 

Re: Admin page can only be accessed with DEBUG=True

[Yuanyuan Xu]

Hi Christian,

Thank you very much for your reply.

Here is the content of the Apache error log. The last four entries were 
created when I tried to access the web site on the local machine with 
'localhost:8080/bot2' and hit HTTP 500 with DEBUG=False. I have configured 
the server to use port 8080 for this site and it works with DEBUG=True.

[Thu Aug 30 00:05:27.731341 2018] [mpm_prefork:notice] [pid 21967] AH00163: 
Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming 
normal operations
[Thu Aug 30 00:05:27.731962 2018] [core:notice] [pid 21967] AH00094: 
Command line: '/usr/sbin/apache2'
[Thu Aug 30 10:06:56.403979 2018] [mpm_prefork:notice] [pid 991] AH00163: 
Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming 
normal operations
[Thu Aug 30 10:06:56.404200 2018] [core:notice] [pid 991] AH00094: Command 
line: '/usr/sbin/apache2'
[Thu Aug 30 10:30:59.183996 2018] [mpm_prefork:notice] [pid 991] AH00169: 
caught SIGTERM, shutting down
[Thu Aug 30 10:30:59.273617 2018] [mpm_prefork:notice] [pid 3970] AH00163: 
Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming 
normal operations
[Thu Aug 30 10:30:59.273663 2018] [core:notice] [pid 3970] AH00094: Command 
line: '/usr/sbin/apache2'
[Thu Aug 30 09:31:19.244229 2018] [wsgi:error] [pid 3972] [client 
127.0.0.1:36812] No handlers could be found for logger 
"djblets.extensions.manager"


And here is the content of the settings_local.py:


# Site-specific configuration settings for Review Board
# Definitions of these settings can be found at
# http://docs.djangoproject.com/en/dev/ref/settings/

# Database configuration
DATABASES = {
'default': {
'ENGINE': 'django.db.backends.mysql',
'NAME': 'reviewboard',
'USER': 'bot2',
'PASSWORD': 'bot2',
'HOST': 'localhost',
'PORT': '',
},
}

# Unique secret key. Don't share this with anybody.
SECRET_KEY = '-1q@jfk_ow$uti6m36pyf)(gx1$%*##(+*3fm72x'

# Cache backend settings.
CACHES = {
'default': {
'BACKEND': 'django.core.cache.backends.memcached.MemcachedCache',
'LOCATION': 'localhost:11211',
},
}

# Extra site information.
SITE_ID = 1
SITE_ROOT = '/bot2/'
FORCE_SCRIPT_NAME = ''
DEBUG = False
ALLOWED_HOSTS = ['reviews.abcd.com']


I couldn't find any other logs/information that may give any clue to this 
problem. Your help is very much appreciated.


Cheers,

Xu

On Wednesday, 29 August 2018 23:19:15 UTC+1, Christian Hammond wrote:
>
> Hi,
>
> You should never need to set DEBUG=True in a production environment. Can 
> you find any other error information in Apache's error_log when you hit the 
> HTTP 500? And the full details of the one error log entry you mentioned?
>
> Christian
>
> On Wed, Aug 29, 2018 at 8:19 AM Yuanyuan Xu  > wrote:
>
>> The system I am working with:
>>
>> Ubuntu 18.04.1 LTS
>> Python 2.7.15rcl
>> Review board 3.0.8
>>
>> On Tuesday, 28 August 2018 17:32:43 UTC+1, Yuanyuan Xu wrote:
>>>
>>> Hi,
>>>
>>> I had a new Review Board site set up from scratch following the document 
>>> in Ubuntu. However, I got Error 500 when I tried to access my site. But if 
>>> I set DEBUG=True in the setting py file, I was able to access the admin UI 
>>> successfully. I have set the whole $site_folder Owner to 'www-data'. And 
>>> tried upgrading the whole system for several times. Still got this error. 
>>> In the error log, there are lots of "no handlers could be found for logger 
>>> djblets.extensions.manager" messages. The 'site allowed' entry in the 
>>> settings py file is correct, although I always use the IP address directly 
>>> instead. Could somebody help please? Thanks very much.
>>>
>>> Something broke! (Error 500)It appears something broke when you tried 
>>> to go to here. This is either a bug in Review Board or a server 
>>> configuration error. Please report this to your administrator. 
>>>
>>> Cheers,
>>> Xu
>>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "Review Board Community" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to reviewboard...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
>
>
> -- 
> Christian Hammond
> President/CEO of Beanbag 
> Makers of Review Board 
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
"Review Board Community" group.
To unsubscribe 

Re: Admin page can only be accessed with DEBUG=True

[Christian Hammond]

Hi,

You should never need to set DEBUG=True in a production environment. Can
you find any other error information in Apache's error_log when you hit the
HTTP 500? And the full details of the one error log entry you mentioned?

Christian

On Wed, Aug 29, 2018 at 8:19 AM Yuanyuan Xu 
wrote:

> The system I am working with:
>
> Ubuntu 18.04.1 LTS
> Python 2.7.15rcl
> Review board 3.0.8
>
> On Tuesday, 28 August 2018 17:32:43 UTC+1, Yuanyuan Xu wrote:
>>
>> Hi,
>>
>> I had a new Review Board site set up from scratch following the document
>> in Ubuntu. However, I got Error 500 when I tried to access my site. But if
>> I set DEBUG=True in the setting py file, I was able to access the admin UI
>> successfully. I have set the whole $site_folder Owner to 'www-data'. And
>> tried upgrading the whole system for several times. Still got this error.
>> In the error log, there are lots of "no handlers could be found for logger
>> djblets.extensions.manager" messages. The 'site allowed' entry in the
>> settings py file is correct, although I always use the IP address directly
>> instead. Could somebody help please? Thanks very much.
>>
>> Something broke! (Error 500)It appears something broke when you tried to
>> go to here. This is either a bug in Review Board or a server configuration
>> error. Please report this to your administrator.
>>
>> Cheers,
>> Xu
>>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
> "Review Board Community" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to reviewboard+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>


-- 
Christian Hammond
President/CEO of Beanbag 
Makers of Review Board 

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
"Review Board Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to reviewboard+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Re: Admin page can only be accessed with DEBUG=True

[Yuanyuan Xu]

The system I am working with:

Ubuntu 18.04.1 LTS
Python 2.7.15rcl
Review board 3.0.8

On Tuesday, 28 August 2018 17:32:43 UTC+1, Yuanyuan Xu wrote:
>
> Hi,
>
> I had a new Review Board site set up from scratch following the document 
> in Ubuntu. However, I got Error 500 when I tried to access my site. But if 
> I set DEBUG=True in the setting py file, I was able to access the admin UI 
> successfully. I have set the whole $site_folder Owner to 'www-data'. And 
> tried upgrading the whole system for several times. Still got this error. 
> In the error log, there are lots of "no handlers could be found for logger 
> djblets.extensions.manager" messages. The 'site allowed' entry in the 
> settings py file is correct, although I always use the IP address directly 
> instead. Could somebody help please? Thanks very much.
>
> Something broke! (Error 500)It appears something broke when you tried to 
> go to here. This is either a bug in Review Board or a server configuration 
> error. Please report this to your administrator. 
>
> Cheers,
> Xu
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
"Review Board Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to reviewboard+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Admin page can only be accessed with DEBUG=True

[Yuanyuan Xu]

Hi,

I had a new Review Board site set up from scratch following the document in 
Ubuntu. However, I got Error 500 when I tried to access my site. But if I 
set DEBUG=True in the setting py file, I was able to access the admin UI 
successfully. I have set the whole $site_folder Owner to 'www-data'. And 
tried upgrading the whole system for several times. Still got this error. 
In the error log, there are lots of "no handlers could be found for logger 
djblets.extensions.manager" messages. The 'site allowed' entry in the 
settings py file is correct, although I always use the IP address directly 
instead. Could somebody help please? Thanks very much.

Something broke! (Error 500)It appears something broke when you tried to go 
to here. This is either a bug in Review Board or a server configuration 
error. Please report this to your administrator. 

Cheers,
Xu

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
"Review Board Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to reviewboard+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.