Email not getting to the users

2012-11-26 Thread chuck j
Hi All,

I have been using Review board server from one year with very less issues,
thanks for this wonderful tool, but recently many of the users from my
company reported they are not getting email notification after successful
raising a review request and publish the review id to approver, even if any
comments added to the review id.

E-Mail setting has the email server name which we have provided with port
25.

I tried to Google, but could not get much information also could not get
much info in forum site.

May i know what could be the reason for this email issue.

Regards,
Chuck

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Re: Email not getting to the users

2012-11-26 Thread Christian Hammond
Hi Chuck,

Did you upgrade Review Board right before this started happening? If so, from 
what version, and to what version?

If not, this sounds more like an issue with your email server or configuration, 
and not a bug in Review Board.

Christian


On Nov 26, 2012, at 10:16, chuck j cjerry2...@gmail.com wrote:

 
 Hi All,
 
 I have been using Review board server from one year with very less issues, 
 thanks for this wonderful tool, but recently many of the users from my 
 company reported they are not getting email notification after successful 
 raising a review request and publish the review id to approver, even if any 
 comments added to the review id.
 
 E-Mail setting has the email server name which we have provided with port 25.
 
 I tried to Google, but could not get much information also could not get much 
 info in forum site.
 
 May i know what could be the reason for this email issue.
 
 Regards,
 Chuck
 
 -- 
 Want to help the Review Board project? Donate today at 
 http://www.reviewboard.org/donate/
 Happy user? Let us know at http://www.reviewboard.org/users/
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Re: Email not getting to the users

2012-11-26 Thread Scott Quesnelle
Chuck,

I had a similar issue, and my resolution was to use postfix on the
ReviewBoard server as a relay. Our mail server can sometimes be slow to
respond, but since it is outside the control of my group, I had no choice
but to work around it. Relay setup of postfix is pretty straight forward,
and it has greatly improved the mail reliability, and also the
responsiveness of ReviewBoard itself.

Scott

On Mon, Nov 26, 2012 at 1:16 PM, chuck j cjerry2...@gmail.com wrote:


 Hi All,

 I have been using Review board server from one year with very less issues,
 thanks for this wonderful tool, but recently many of the users from my
 company reported they are not getting email notification after successful
 raising a review request and publish the review id to approver, even if any
 comments added to the review id.

 E-Mail setting has the email server name which we have provided with port
 25.

 I tried to Google, but could not get much information also could not get
 much info in forum site.

 May i know what could be the reason for this email issue.

 Regards,
 Chuck

  --
 Want to help the Review Board project? Donate today at
 http://www.reviewboard.org/donate/
 Happy user? Let us know at http://www.reviewboard.org/users/
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