Re: Unable to view diff for multiple files.

2013-05-28 Thread Kristin Thomas
Some more info, when this is not working, the page source has the following:

var gOpenAnIssue = ;

instead of:

var gOpenAnIssue = true;

On Friday, April 19, 2013 9:37:07 PM UTC-6, Jonathan Wilson wrote:

 Hi,
  
 For some reason I am unable to view the diffs for multiple files on 
 Reviewboard v1.7.6.
 I can only see the diff for the first file. The rest of the file diffs are 
 stuck loading forever (with the little circular animated loading icon)
  
 I've tried with Internet Explorer 8, 9, Google Chrome and firefox and I 
 get the same behavior.
 I even tried clearing my internet cache but that doesn't seem to help.
  
 Does anyone have any idea what is causing this?
  
 Thanks,
  
 -JW


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Re: Unable to view diff for multiple files.

2013-05-28 Thread Ken Rachynski
Hi,

We just ran across this issue on a recent installation ourselves; one 
single user out of 18 reported this behaviour.

While tracking this down, I spotted a seemingly unrelated issue where 
gOpenAnIssue wasn't being set despite the user's account settings saying 
that it was. Getting my colleague to reset the Open An Issue setting on his 
account fixed his ability to view more than one diffed file.  This appears 
to be related to the fact that his account was created manually through the 
admin pages rather than being auto-created through login. Will need to do 
some testing of that idea, though.

Ken

On Tuesday, April 23, 2013 7:16:04 PM UTC-6, Jonathan Wilson wrote:

 Hi Christian,
  
 Sorry for the late reply, I tried view a diff with the Chrome console and 
 no error messages were displayed.
  
 I only received the following messages while clicking on the initial 
 review request link:
 Uncaught SyntaxError: Unexpected token ; /r/593/:40
 Uncaught ReferenceError: gReviewRequestId is not defined reviews.min.js:112
 Uncaught TypeError: Object #Object has no method 
 'setFileAttachmentComments' rb-server.myreviewboard.org:415
  
 I have 2 other colleagues who have the same issue, but the majority of my 
 colleagues have no issues viewing multiple diffs.
  
 -JW

 On Monday, April 22, 2013 2:33:58 PM UTC-4, Christian Hammond wrote:

 On Mon, Apr 22, 2013 at 8:57 AM, Matthew Woehlke mwoehlk...@gmail.comwrote:

 On 2013-04-20 01:55, Christian Hammond wrote:

 Hi Jonathan,

 I don't think I've seen this. Can you open the Chrome console log, try
 again, and see what errors may appear?


 Is the server able to generate the diffs? I'm sure Christian knows much 
 more about RB than I do :-), but multiple browser failures still sounds to 
 me  more like a server problem.

 While you're checking your browser console logs, it is probably worth 
 also checking the server logs if there is any message that would indicate a 
 problem generating the diffs.


 It very well might be the server. I stated on the browser side because 
 generally, if there's a server-side error, we should be showing it. We load 
 the diffs dynamically, so if there's a browser-side script error, we may 
 fail to either load or render (or show the error).

 Christian 

 -- 
 Christian Hammond - chi...@chipx86.com
 Review Board - http://www.reviewboard.org
 Beanbag, Inc. - http://www.beanbaginc.com 



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Re: Unable to view diff for multiple files.

2013-05-28 Thread Matthew Woehlke

On 2013-05-28 13:22, Kristin Thomas wrote:

Some more info, when this is not working, the page source has the following:

var gOpenAnIssue = ;

instead of:

var gOpenAnIssue = true;


Um... this seems familiar. Have you upgraded through a number of RB 
versions? Is the user having trouble either notably older, newer, or had 
a long period of inactivity?


Something to try: have the user go into their account settings and 
change the value of their 'always open an issue' option. (They can 
immediately change it back, just as long as they apply the change with 
the opposite value to force it to be rewritten.)


--
Matthew

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Re: Unable to view diff for multiple files.

2013-05-28 Thread Christian Hammond
The two issues are related.

I have absolutely no idea how the user's profile entry is ending up with that 
value set to.. null? Or something. 

Actually, for any user hitting this, I'd love to get an SQL dump of their 
accounts_profile table entry, if you can find it, before they fix it with the 
double-toggle workaround.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
Beanbag, Inc. - http://www.beanbaginc.com

On May 28, 2013, at 7:29 AM, Kristin Thomas xtintho...@gmail.com wrote:

 Was there a resolution to this issue?  We are experiencing a similar problem. 
  We have 16 users with no problem and one user that cannot load any diffs (in 
 IE, Chrome, or Firefox).  Same error as mentioned previously:
 
 [08:21:52.611] SyntaxError: syntax error @ 
 http://reviewboard.companyname.com/r/87/diff/#:40
 [08:21:52.809] ReferenceError: gReviewRequestId is not defined @ 
 http://reviewboard.companyname.com/static/rb/js/reviews.min.89914309c82b.js:112
 [08:21:52.837] TypeError: RB.setFileAttachmentComments is not a function @ 
 http://reviewboard.companyname.com/r/87/diff/#:414
 
 I'll attach the log.
 
 Any help would be greatly appreciated.
 
 Kristin Thomas
 
 On Tuesday, April 23, 2013 7:16:04 PM UTC-6, Jonathan Wilson wrote:
 Hi Christian,
  
 Sorry for the late reply, I tried view a diff with the Chrome console and no 
 error messages were displayed.
  
 I only received the following messages while clicking on the initial review 
 request link:
 Uncaught SyntaxError: Unexpected token ; /r/593/:40
 Uncaught ReferenceError: gReviewRequestId is not defined reviews.min.js:112
 Uncaught TypeError: Object #Object has no method 
 'setFileAttachmentComments' rb-server.myreviewboard.org:415
  
 I have 2 other colleagues who have the same issue, but the majority of my 
 colleagues have no issues viewing multiple diffs.
  
 -JW
 
 On Monday, April 22, 2013 2:33:58 PM UTC-4, Christian Hammond wrote:
 On Mon, Apr 22, 2013 at 8:57 AM, Matthew Woehlke mwoehlk...@gmail.com wrote:
 On 2013-04-20 01:55, Christian Hammond wrote:
 Hi Jonathan,
 
 I don't think I've seen this. Can you open the Chrome console log, try
 again, and see what errors may appear?
 
 Is the server able to generate the diffs? I'm sure Christian knows much more 
 about RB than I do :-), but multiple browser failures still sounds to me  
 more like a server problem.
 
 While you're checking your browser console logs, it is probably worth also 
 checking the server logs if there is any message that would indicate a 
 problem generating the diffs.
 
 
 It very well might be the server. I stated on the browser side because 
 generally, if there's a server-side error, we should be showing it. We load 
 the diffs dynamically, so if there's a browser-side script error, we may fail 
 to either load or render (or show the error).
 
 Christian 
 
 -- 
 Christian Hammond - chi...@chipx86.com
 Review Board - http://www.reviewboard.org
 Beanbag, Inc. - http://www.beanbaginc.com 
 
 errors.txt

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Re: Cannot upload diff/patch file

2013-05-28 Thread David Trowbridge
What diff file are you uploading?

-David


On Sun, May 26, 2013 at 4:32 AM, Michael Vu
micheal...@synergixtaskhub.comwrote:

 Dear All,
 I try to create a Review Request on demo site.
 But when uploading diff file, the UI keeps showing loading... forever, and
 never complete :(.

 Anyway to work around?

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Re: Issue 2881 in reviewboard: Unable to post a review in Perforce using file rev range.

2013-05-28 Thread reviewboard

Updates:
Status: Fixed

Comment #5 on issue 2881 by ste...@smacleod.ca: Unable to post a review in  
Perforce using file rev range.

http://code.google.com/p/reviewboard/issues/detail?id=2881

Fixed in master, release-0.5.x. Thanks!

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Re: Issue 2881 in reviewboard: Unable to post a review in Perforce using file rev range.

2013-05-28 Thread reviewboard


Comment #6 on issue 2881 by ste...@smacleod.ca: Unable to post a review in  
Perforce using file rev range.

http://code.google.com/p/reviewboard/issues/detail?id=2881

Issue 2986 has been merged into this issue.

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Re: Issue 2986 in reviewboard: Posting paths in Perforce crashes

2013-05-28 Thread reviewboard

Updates:
Status: Duplicate
Mergedinto: 2881

Comment #2 on issue 2986 by ste...@smacleod.ca: Posting paths in Perforce  
crashes

http://code.google.com/p/reviewboard/issues/detail?id=2986

(No comment was entered for this change.)

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