[rt-users] Display tiff-attachments
Hello List, we're using RT 3.8.2. Is there any chance to display (a preview of) tiff-attachments? It works fine with .png, .jpg, etc... so it would be nice to see support for .tiff, too. Kind regards, Tom -- Schwarz Computer Systeme GmbH Altenhofweg 2a 92318 Neumarkt http://www.schwarz.de ___ Geschaeftsfuehrer: Manfred Schwarz Sitz der Gesellschaft: Neumarkt i.d.Opf. Registergericht: AG Nuernberg, HRB 11908 ___ Diese eMail enthaelt moeglicherweise vertrauliche und/oder rechtlich geschuetzte Informationen. Wenn Sie nicht der richtige Adressat sind oder diese eMail irrtuemlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese eMail. Das unerlaubte Kopieren sowie die unbefugte Weitergabe dieser Mail ist nicht gestattet. This email may contain confidential and/or privileged information. If you are not the intended recipient (or have received this email in error) please notify the sender immediately and destroy this email. Any unauthorized copying, disclosure or distribution of the material in this email is strictly forbidden. smime.p7s Description: S/MIME cryptographic signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT 3.8.1 merged tickets slow
Hi John, im using RT 3.8.1, and have googled this issue extensively to no avail. RT 3.8.1 migrated from 3.4.5 mysql 5 upgraded from mysql4 with both the RT updates as well as the UPDATE.mysql schema updates applied apache 2.x loading a merged ticket takes on the order of 1-2 minutes in some cases. often times fetching a merged ticket results in an apache timeout while waiting on the script. Maybe it's this: RT tries to write hundreds of messages to syslog when opening merged tickets ... Try to decrease that using Set($LogToSyslog , 'info'); in RT_SiteConfig.pm -- See http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=498692 Regards, Tom -- Schwarz Computer Systeme GmbH Altenhofweg 2a 92318 Neumarkt http://www.schwarz.de ___ Geschaeftsfuehrer: Manfred Schwarz Sitz der Gesellschaft: Neumarkt i.d.Opf. Registergericht: AG Nuernberg, HRB 11908 ___ Diese eMail enthaelt moeglicherweise vertrauliche und/oder rechtlich geschuetzte Informationen. Wenn Sie nicht der richtige Adressat sind oder diese eMail irrtuemlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese eMail. Das unerlaubte Kopieren sowie die unbefugte Weitergabe dieser Mail ist nicht gestattet. This email may contain confidential and/or privileged information. If you are not the intended recipient (or have received this email in error) please notify the sender immediately and destroy this email. Any unauthorized copying, disclosure or distribution of the material in this email is strictly forbidden. smime.p7s Description: S/MIME cryptographic signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] 3.6.4 - 3.8.1 db corrupting attachments
I had the same problem when I did a direct upgrade from 3.6.x to 3.8.1 ... It worked for me this way: - upgrade to 3.8.0 - applying the mysql-4.0-41 update - upgrade from 3.8.0 to 3.8.1 ... Regards, Tom From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of andrew fay Sent: Monday, August 25, 2008 10:33 AM To: rt mailing list Subject: [rt-users] 3.6.4 - 3.8.1 db corrupting attachments Importance: High Hi, So I installed a fresh copy of 3.8.1.. copied the db over from 3.6.4 and upgraded, Now the attachements are corrupted.. any fix for this? Thanks, Andy ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Lost Links after Upgrade 3.6.7 - 3.8.1
Hello List, after upgrading rt 3.6.7 to 3.8.1, all links ( Depends on / Parents / Refers to / etc.) seem to be lost : / Suggestions? Anyone who knows a solution for this? Regards, Tom ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
