OK scratch that, ShowTicketComments wasn't assigned to that group for
that queue. My bad.
Berny
2009/4/29 Berny Stapleton be...@technology.net.au:
Hi there,
One of my users is commenting on a ticket, but the comments aren't
being displayed in the history.
Am I / we missing something here? It is saying Message recorded, but
for the life of me, I can't see the information on the ticket.
Any help much appreciated.
Thanks,
Berny
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