Re: [rt-users] Take in menu of an already taken ticket
Kevin Falcone ha scritto: > On Fri, Dec 27, 2013 at 01:30:30PM +, Guadagnino Cristiano wrote: >> Hi Jim, >> thank you for your reply. >> >> I see "steal" too, if I'm not the one who took the ticket. >> But now, in 4.1.2, I see "take" even if I'm already the owner of the >> ticket. > Definitely a bug, I've filed: > http://issues.bestpractical.com/Ticket/Display.html?id=28211 > > -kevin Thank you Kevin, that's good to know. Bye Cris
Re: [rt-users] Take in menu of an already taken ticket
On Fri, Dec 27, 2013 at 01:30:30PM +, Guadagnino Cristiano wrote: >Hi Jim, >thank you for your reply. > >I see "steal" too, if I'm not the one who took the ticket. >But now, in 4.1.2, I see "take" even if I'm already the owner of the > ticket. Definitely a bug, I've filed: http://issues.bestpractical.com/Ticket/Display.html?id=28211 -kevin pgpxCJKLnbCej.pgp Description: PGP signature
Re: [rt-users] Take in menu of an already taken ticket
Hi Jim, thank you for your reply. I see "steal" too, if I'm not the one who took the ticket. But now, in 4.1.2, I see "take" even if I'm already the owner of the ticket. Bye Cris Da: Jim Berry <mailto:jim.h.be...@frb.gov> Inviato: Fri Dec 27 2013 14:17:57 GMT+0100 (CET) A: Guadagnino Cristiano <mailto:guadagnino.cristi...@creval.it>, 'rt-users@lists.bestpractical.com<mailto:rt-users@lists.bestpractical.com>' <mailto:rt-users@lists.bestpractical.com> Oggetto: Re: Take in menu of an already taken ticket Cris, In the 4.0.x version, I see "Steal" as an item in the Action menu. Jim -Original Message- From: rt-users-boun...@lists.bestpractical.com<mailto:rt-users-boun...@lists.bestpractical.com> [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Guadagnino Cristiano Sent: Friday, December 27, 2013 4:24 AM To: 'rt-users@lists.bestpractical.com<mailto:rt-users@lists.bestpractical.com>' Subject: [rt-users] Take in menu of an already taken ticket Hi all, we have a minor problem with our production RT 4.2.1. We see a "take" action in the "Actions" menu of already taken tickets. I never noticed something like this in previous RT releases. Is this normal? Bye Cris
Re: [rt-users] Take in menu of an already taken ticket
Cris, In the 4.0.x version, I see "Steal" as an item in the Action menu. Jim -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Guadagnino Cristiano Sent: Friday, December 27, 2013 4:24 AM To: 'rt-users@lists.bestpractical.com' Subject: [rt-users] Take in menu of an already taken ticket Hi all, we have a minor problem with our production RT 4.2.1. We see a "take" action in the "Actions" menu of already taken tickets. I never noticed something like this in previous RT releases. Is this normal? Bye Cris
[rt-users] Take in menu of an already taken ticket
Hi all, we have a minor problem with our production RT 4.2.1. We see a "take" action in the "Actions" menu of already taken tickets. I never noticed something like this in previous RT releases. Is this normal? Bye Cris
