Re: Lost Functionalilty with Upgrade to SM 2.0.2

2010-01-17 Thread user

u...@domain.invalid wrote:

I recently upgraded to the latest version of SM, and I noticed that I
lost the ability to mark and drag and to copy/cut and paste. I also
cannot customize my toolbars. I suspect those problems are related.

Not knowing where to go for answers, I tried the IRC chat system that is
part of SM. Folks there suggested that the problem had something to do
with McAfee Site Advisor (MSA). I don't have MSA associated with SM and
finding a MSA button on my Internet Explorer, I disable it and rebooted.
The problem described above persists, so I'm not satisfied that it has
anything to do with MSA.

Has anyone experienced this problem? Is there a fix?

Bill


Hmm.  I suppose I have to reply to myself to keep the thread in line.

Anyway,  my thanks to those folks who offered suggestions.  Out of consideration for 
context,  perhaps I should preface my remarks with the fact that my operating system is 
XP.  The good news is that I was able to solve all my concerns by going into the Control 
Panel, selecting Admin Tools and Services ... and disabling MSA.  That seems to have 
solved my problems.  I guess folks more sophisticated than I am will have to determine who 
(McAfee or SM) has to address the larger problem... whatever it turns out to be.


Bill
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Lost Functionalilty with Upgrade to SM 2.0.2

2010-01-15 Thread user
I recently upgraded to the latest version of SM, and I noticed that I lost the ability to 
mark and drag and to copy/cut and paste.  I also cannot customize my toolbars.  I suspect 
those problems are related.


Not knowing where to go for answers, I tried the IRC chat system that is part of SM. 
Folks there suggested that the problem had something to do with McAfee Site Advisor (MSA). 
 I don't have MSA associated with SM and finding  a MSA button on my Internet Explorer, I 
disable it and rebooted.  The problem described above persists, so I'm not satisfied that 
it has anything to do with MSA.


Has anyone experienced this problem?  Is there a fix?

Bill

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Re: Lost Functionalilty with Upgrade to SM 2.0.2

2010-01-15 Thread Hartmut Figge
u...@domain.invalid:

I recently upgraded to the latest version of SM, and I noticed that I lost the 
ability to 
mark and drag and to copy/cut and paste.  I also cannot customize my toolbars. 
 I suspect 
those problems are related.

Did you try with safe-mode? And/or with a fresh profile? But first you
should try with renaming the localstore.rdf in your profile when SM is
closed.

Hartmut
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Re: Lost Functionalilty with Upgrade to SM 2.0.2

2010-01-15 Thread S. Beaulieu

u...@domain.invalid a écrit :

I don't have MSA associated with SM and
finding a MSA button on my Internet Explorer, I disable it and rebooted.
The problem described above persists, so I'm not satisfied that it has
anything to do with MSA.


That is because the Site Adviser works all the time, even though you 
haven't associated it with SeaMonkey. And disabling it in IE is 
definitely not enough: you need to uninstall Site Adviser altogether 
using Program Files - McAfee - Site Adviser - uninstall.exe


That worked for everyone I know who had this problem.

I also read this week on the bug report on this that McAfee created an 
updated version of the Site Adviser to solve the problem associated with 
it. It is said to work (though I haven't tried it as I don't have Site 
Adviser anymore nor do I need it). You can get it at 
http://sadownload.mcafee.com/products/SA/IE/upgrade/3.0.1/website/saSetup3.0.1.163.exe


S.
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