Home Depot videos don't play

2020-05-25 Thread flyguy

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do play if I use 
Chrome. What's wrong?

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Re: Home Depot videos don't play

2020-05-25 Thread Paul in Houston, TX

flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do play 
if I use Chrome. What's wrong?


Try using the User Agent string from Chrome in SM.

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Re: Home Depot videos don't play

2020-05-25 Thread flyguy

Frank-Rainer Grahl wrote on 5/25/2020 1:36 PM:

flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do play if I use 
Chrome. What's wrong?


 > What's wrong?

For starters: 2.49.4. Try with 2.53.2.


Oops. Forgot to show the link:

https://www.homedepot.com/p/RYOBI-ONE-18-Volt-Lithium-Ion-Electric-Cordless-String-Trimmer-and-Edger-1-3-Ah-Battery-and-Charger-Included-P2030/203645932

Can you try it with 2.49.4 and 2.53.2? I'm concerned it might be a problem with SM 
setup and not the version.

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Re: Home Depot videos don't play

2020-05-25 Thread flyguy

Paul in Houston, TX wrote on 5/25/2020 3:35 PM:

flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do play if I use 
Chrome. What's wrong?


Try using the User Agent string from Chrome in SM.


Here's the Chrome user-agent:

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) 
Chrome/81.0.4044.138 Safari/537.36


Can I use that directly for one of these from SM?

general.useragent.override.www.google.com;Mozilla/5.0 (Windows NT 10.0; WOW64; 
rv:49.0) Gecko/20100101 Firefox/49.0


general.useragent.extra.firefox;Firefox/43.0


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Re: Home Depot videos don't play

2020-05-25 Thread Lemuel Johnson via support-seamonkey

On 5/25/2020 6:49 PM, flyguy wrote:

Frank-Rainer Grahl wrote on 5/25/2020 1:36 PM:

flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do 
play if I use Chrome. What's wrong?


 > What's wrong?

For starters: 2.49.4. Try with 2.53.2.


Oops. Forgot to show the link:

https://www.homedepot.com/p/RYOBI-ONE-18-Volt-Lithium-Ion-Electric-Cordless-String-Trimmer-and-Edger-1-3-Ah-Battery-and-Charger-Included-P2030/203645932 



Can you try it with 2.49.4 and 2.53.2? I'm concerned it might be a 
problem with SM setup and not the version.


That page shows about seven pages of errors of the type:

Timestamp: 5/25/2020, 8:24:59 PM
Error: UnknownError
Source File: 
https://lpcdn.lpsnmedia.net/le_secure_storage/3.10.0.1-release_5033/storage.secure.min.js?loc=https%3A%2F%2Fwww.homedepot.com=31564604=1=prod

Line: 1

That said, the videos do play in Chrome and Firefox.

SM 2.53.2.

Lem Johnson

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Re: Home Depot videos don't play

2020-05-25 Thread Frank-Rainer Grahl

flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do play if I 
use Chrome. What's wrong?


> What's wrong?

For starters: 2.49.4. Try with 2.53.2.

FRG
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Re: Home Depot videos don't play

2020-05-25 Thread Hawker

On 5/25/2020 1:57 PM, flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do play 
if I use Chrome. What's wrong?


I think HD is seriously broken in FM 2.49 and 2.5x.
As of now I can't open videos, pictures or see product preview images in 
search.
The last of that broke about 2 weeks ago and the site started breaking 
about 3 months ago.  It all works in FireFox bot not SM. I gave up 
trying to figure out what it was.

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Does the Acrobat DC plug in no longer work in SM 2.53? Other broken helper apps

2020-05-25 Thread Hawker

Since updating to SM 2.53 I'm having "helper app" issues.
The most annoying is that PDFs no longer open in the browser. Going to 
the helper app, I set it to open in SM or always ask but it stays on 
always ask. I seem to remember reading this this version was going to 
break a bunch of legacy plug ins. Could this be that?


Also for JPGs I have it set to Always Ask but it is opening in SM every 
time no matter what helper apps is set to. What gives? I tried setting 
it to save and it won't change.



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Re: Opening an attached PDF file

2020-05-25 Thread Hawker

On 5/8/2020 12:32 PM, Ken wrote:
I recently upgraded from version 2.49.5 to version 2.53.2 and I seem to 
have lost the ability to open (in Email) an attached PDF file I 
received.  Previously I had done so by clicking on the attached file and 
choosing OPEN.  I can save the file to a folder and open it there, but I 
would like to open the file in MAIL if possible.  I downloaded and 
installed PDF Viewer, but that seems to have no effect.  Any ideas what 
might have happened or how to get this ability back??


I have also noticed that opening PDFs from a website in browser has 
broken in the latest release. I read somewhere that support for some 
older plugin formats has stopped with this release. Could it be the same 
issue? I have a post later down that seems to be the same issue showing 
up differently. I think Acrobat opening in browser is broken in this 
release.

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Re: Home Depot videos don't play

2020-05-25 Thread flyguy

Hawker wrote on 5/25/2020 6:02 PM:

On 5/25/2020 1:57 PM, flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do play if I use 
Chrome. What's wrong?


I think HD is seriously broken in FM 2.49 and 2.5x.
As of now I can't open videos, pictures or see product preview images in search.
The last of that broke about 2 weeks ago and the site started breaking about 3 
months ago.  It all works in FireFox bot not SM. I gave up trying to figure out 
what it was.


That is my fear - that upgrading won't fix it. I feel like a trend is developing, 
as every week or two or three, another site fails to work on SM, but is fine with 
Chrome. This time it's the Home Depot videos, last time it was a site that 
displayed for a second then went blank (but was fine in Chrome), and before that a 
site where the buttons were invisible, but displayed in Chrome. My wife uses 
Chrome for Facebook, because SM makes it jump around or become sluggish.


I've been using SM since Netscape went away - 20+ years - but it seems like it's 
getting creaky and tired. The email still seems good, though.


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Re: Home Depot videos don't play

2020-05-25 Thread Paul in Houston, TX

flyguy wrote:

Paul in Houston, TX wrote on 5/25/2020 3:35 PM:

flyguy wrote:

Windows 10, SM 2.49.4

The videos on this Home Depot page do not play for me, but they do 
play if I use Chrome. What's wrong?


Try using the User Agent string from Chrome in SM.


Here's the Chrome user-agent:

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, 
like Gecko) Chrome/81.0.4044.138 Safari/537.36


Can I use that directly for one of these from SM?

general.useragent.override.www.google.com;Mozilla/5.0 (Windows NT 10.0; 
WOW64; rv:49.0) Gecko/20100101 Firefox/49.0


general.useragent.extra.firefox;Firefox/43.0


I have never been able to use FF or SM at homedepot.
Always have to resort to IE11.
Oth, my FF and SM have multiple blocks that I don't want to turn off to 
see if FF and SM works with homedepot.


I don't know if it the Chrome sting will work or not.
It does not work for me due to my blocks.
Try making it site specific for www.homedepot.com and let us know.
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