Re: Windows 10 1903 Storage Settings can break Window-Eyes
Dear Rod, Thanks for this information. I feel that Windows 10 is still in a state of flux and changeability. That's one reason I don't yet want to install Windows 10 on my computer. -Original Message- From: Rod Hutton via Talk Sent: Monday, July 15, 2019 10:03 PM To: Window-Eyes Discussion List Cc: Rod Hutton Subject: Windows 10 1903 Storage Settings can break Window-Eyes Hi everyone, I want to alert you to a new feature in Windows 10 1903 which caused me a great deal of trouble with Window-Eyes until I found the problem and corrected it. There is a new feature in Windows 10 1903 called Storage Sense which you can learn about here: https://support.microsoft.com/en-us/help/12425/windows-10-free-up-drive-space The feature is intended to make Windows run better by automatically freeing up disk space by removing files which Windows decides are no longer necessary. Window-Eyes is installed in a folder which is typically reserved for temporary files, i.e., within the AppData folder for the current user account. By default, Windows 10 is configured to remove temporary files, and so Window-Eyes can easily be broken by Windows 10. Now, this is usually not a problem on drives which have sufficient available space. However, on one of my virtual machines, Windows 10 is installed on a 60 GB virtual hard drive. Therefore, on this machine, Windows 10 decided to perform some disk cleanup and so Window-Eyes threw an error whenever I ran it. Interestingly, I found the cause of my problem using Narrator, with which I was able to read notifications from Windows indicating that I had deleted files, and that I had the option of restoring them. I thought that I was going crazy since I did not remember deleting any files. Remembering past posts on this list from users like Netbat who noted how files like wineyes.ini can be corrupted, I wondered whether any of my Window-Eyes files were being corrupted or deleted. Anyway, I decided to choose the restore files option from the Windows notification, and, after a reboot, Window-Eyes came back to life. However, this happy state of affairs didn't last long, since, within a short period of time, a few minutes in fact, when I restarted Window-Eyes, it threw an error again. I'm trying to think back to how I found out that Windows has a quite aggressive disk space manager built into its most recent version, but I eventually did. One of the features of Windows I have been researching recently is OneDrive, which has been evolving quite remarkably, and it, too, has a feature, called Files on demand, which is an attempt to deal with the storage space limitations of newer Windows devices. The page link I have provided above also has a link to learn about OneDrive. While Microsoft is certainly doing a lot of work to add features to its software, you really have to study these settings carefully in order to benefit from them and avoid problems. Anyway, at this point I want to suggest that you go into your Windows settings, search for Storage Sense, and turn off this feature until you have time to consider its implications for your own system, or at least adjust the settings in order to prevent Windows making decisions which you don't want. I hope this helps you all in your travels. Smile. Good luck, Rod Sent from Outlook for Windows ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/peter.chinpk%40gmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
Re: Error Reporting
Same here with the same OS. I'll guess it is related to the Windows updates that were pushed out last week, but I have no idea what it is. Lloyd Rasmussen, Kensington, MD http://lras.home.sprynet.com -Original Message- From: Tom via Talk Sent: Tuesday, July 16, 2019 5:21 PM To: talk@lists.window-eyes.com Cc: Tom Subject: Error Reporting Using Windows 7 64 bit and Window-Eyes 9.5.4. I have Window-Eyes set to load after login. For the past few days after Window-Eyes loads I get the error reporting message. I've been deleting it and Window-Eyes seems to run normally, but what might be causing the error reporting message to come up? Thank you, Tom ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/lras%40sprynet.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
Error Reporting
Using Windows 7 64 bit and Window-Eyes 9.5.4. I have Window-Eyes set to load after login. For the past few days after Window-Eyes loads I get the error reporting message. I've been deleting it and Window-Eyes seems to run normally, but what might be causing the error reporting message to come up? Thank you, Tom ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
Re: Window eyes issue
Hi Tom, I did find the wediag package and installed it. The version that shows on my system is 1.2.9. On 7/16/2019 12:15 AM, Tom Fairhurst via Talk wrote: > I just checked and have this as well. > > -Original Message- > From: Talk On > Behalf Of Rod Hutton via Talk > Sent: Monday, July 15, 2019 2:48 PM > To: Window-Eyes Discussion List > Cc: Rod Hutton > Subject: RE: Window eyes issue > > Hi Bernie, > > Having checked my system, I have an Apps menu choice named Diagnostics which > is also the name of the associated Window-Eyes app. > The version I have is 1.2.7. > My installation package of WE 9.5.4 retail included this app. > Perhaps someone on this list has the separate app and can make it available > for you on DropBox or simply email it to you. > The filename of the Diagnostics app is wediag.wepm. > I do have a separate copy of this app, but it is only version 1.2.5, and I > think you would be better with the most recent version. > However, if you would like it, I can put it in my DropBox. > > All the best, > > Rod > > Sent from Outlook for Windows > > -Original Message- > From: Talk On > Behalf Of Bernie Perella via Talk > Sent: July 15, 2019 3:08 PM > To: Rod Hutton via Talk > Cc: Bernie Perella > Subject: Re: Window eyes issue > > Hi Rod, I have no problem moving around the WE control panel but under the > apps menu, I find no diagnostics item. Not sure what is going on. > > On 7/15/2019 2:49 PM, Rod Hutton via Talk wrote: >> Hi Bernie, >> >> If you are in the We control panel, you should be able to press Alt in order >> to open a friendly menu which you can then simply press the arrow keys to >> move around in. >> Apps is definitely one of the menus. >> Also, another way to do it is that when you have simply opened the WE >> control panel, Pressing Alt-A will open the Apps menu. >> You can then simply press down arrow several times to find the Diagnostics >> menu. >> >> Good luck, >> >> Rod >> >> Sent from Outlook for Windows >> >> -Original Message- >> From: Talk >> On Behalf Of Bernie Perella via Talk >> Sent: July 15, 2019 2:34 PM >> To: Rod Hutton via Talk >> Cc: Bernie Perella >> Subject: Re: Window eyes issue >> >> Hi Rod, thank you for your help so far. I tried going to the WE >> cotrol panel but there is no diagnostics item under the apps menu. >> What do you think? I have show advanced options checked under the >> help menu. Bernie >> >> On 7/15/2019 11:15 AM, Rod Hutton via Talk wrote: >>> Hi Bernie, >>> >>> In the Window-Eyes control panel, in the Apps menu, you should find an >>> option called Diagnostics, which is a pull-down menu. >>> In that pull-down, there's an option called Microsoft Office. >>> In that menu, there are a number of options which may help diagnose and >>> repair the licence for your Office suite. >>> You must have a good licence in order for Office to run out of demo mode. >>> See if this helps. >>> >>> Good luck, >>> >>> Rod >>> >>> Sent from Outlook for Windows >>> >>> -Original Message- >>> From: Talk >>> >>> On Behalf Of Bernie Perella via Talk >>> Sent: July 15, 2019 10:37 AM >>> To: Rod Hutton via Talk >>> Cc: Bernie Perella >>> Subject: Re: Window eyes issue >>> >>> Hi, As I mentioned, I have a copy of Window-eyes for office 9.5.1.0. >>> However, trying to run that file gives the message that the >>> certificate has been revoked. I checked the certificate and found >>> that indeed it has expired. then I found another installation file >>> for WE 9.2.0. I did run that file after checking that its >>> certificate had also expired but it did run and I got WE 9.2 >>> installed. Then used my we 9.5.4 upgrade file to get WE 9.5.4 >>> installed. However, I am still having the issue that WE runs only in >>> demo mode. Still looking for any suggestions for how to get WE into >>> normal operation. Thnks again to those who have responded. Bernie >>> >>> On 7/15/2019 9:11 AM, Rod Hutton via Talk wrote: Hi Loy and Bernie, Okay, silly me. I wasn't paying close attention, and so I overlooked the fact that we're talking about a Window-Eyes for Office installation problem, not retail. In that event, perhaps someone has a full installation file for Window-Eyes for Office 9.5.4. Good luck, Rod Sent from Outlook for Windows -Original Message- From: Talk On Behalf Of Loy Green via Talk Sent: July 15, 2019 8:47 AM To: Window-Eyes Discussion List Cc: Loy Green Subject: Re: Window eyes issue On the retail version doing an emerengcy uninstall and reinstall would fix a lot of problems, not sure if it would be the same with a WE for office version. ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For
Re: Window eyes issue
Yes, many times. Because WE is running in demo mode, I have to reboot often. Just turned on the machine today and got the same three beeps which I think means that We video driver is not attached. Not sure how to fix that one. On 7/15/2019 11:59 PM, Rod Hutton via Talk wrote: > Hi Bernie, > > Have you rebooted your system? > > Good luck, > > Rod > > Sent from Outlook for Windows > > -Original Message- > From: Talk On > Behalf Of Bernie Perella via Talk > Sent: July 15, 2019 9:36 PM > To: Donald L. Roberts via Talk > Cc: Bernie Perella > Subject: Re: Window eyes issue > > HI to all of you who have responded in an attempt to help me with the WE > issue. thanks to you, I found the wediag package, installed it, and sure > enough, now diagnostics shows up under the apps menu in the WE control panel. > However, I clicked on several of the options and We hung up but could not > read the screen so don't know what the problem is. Also, now I have noticed > that upon WE start, I hear 3 short beeps immediately after the WE startup > sound. After some checking I found that the WE video driver is not > associated. This issue has been occurring several times this afternoon but > didn't occur before that. Under the diagnostics option I clicked repair video > driver and We hung up. Any additional suggestions are welcomed. Thanks to > all again. Bernie > > On 7/15/2019 7:50 PM, Donald L. Roberts via Talk wrote: >> I think the app you are talking about is W E Diags. >> >> >> Don Roberts >> >> >> On 7/15/2019 12:26 PM, David via Talk wrote: >>> For whatever it is worth. >>> >>> >>> First of all, I run a paid-for version of WinEyes, so probably things >>> are different in the Office version. >>> >>> >>> Still, I did - for the fun of it - go to my WE Control Panel, and >>> check the Ap menu. Neither on my system, you will find any "Diagnose" >>> choice. >>> >>> >>> What I could contribute here, if my memory serves me right, there did >>> exist an app named something like WEDiagnose. If that is the case, >>> maybe you will need this app installed, in order to have the Diagnose >>> choice under the menu. And perhaps that will explain why neither of >>> us see it as a selection on our systems. >>> >>> >>> Then again, this was pulled from memory. >>> >>> >>> >>> David >>> >>> On 7/15/2019 9:07 PM, Bernie Perella via Talk wrote: Hi Rod, I have no problem moving around the WE control panel but under the apps menu, I find no diagnostics item. Not sure what is going on. On 7/15/2019 2:49 PM, Rod Hutton via Talk wrote: > Hi Bernie, > > If you are in the We control panel, you should be able to press Alt > in order to open a friendly menu which you can then simply press > the arrow keys to move around in. > Apps is definitely one of the menus. > Also, another way to do it is that when you have simply opened the > WE control panel, Pressing Alt-A will open the Apps menu. > You can then simply press down arrow several times to find the > Diagnostics menu. > > Good luck, > > Rod > > Sent from Outlook for Windows > > -Original Message- > From: Talk > On > Behalf Of Bernie Perella via Talk > Sent: July 15, 2019 2:34 PM > To: Rod Hutton via Talk > Cc: Bernie Perella > Subject: Re: Window eyes issue > > Hi Rod, thank you for your help so far. I tried going to the WE > cotrol panel but there is no diagnostics item under the apps menu. > What do you think? I have show advanced options checked under the > help menu. Bernie > > On 7/15/2019 11:15 AM, Rod Hutton via Talk wrote: >> Hi Bernie, >> >> In the Window-Eyes control panel, in the Apps menu, you should >> find an option called Diagnostics, which is a pull-down menu. >> In that pull-down, there's an option called Microsoft Office. >> In that menu, there are a number of options which may help >> diagnose and repair the licence for your Office suite. >> You must have a good licence in order for Office to run out of >> demo mode. >> See if this helps. >> >> Good luck, >> >> Rod >> >> Sent from Outlook for Windows >> >> -Original Message- >> From: Talk >> >> On Behalf Of Bernie Perella via Talk >> Sent: July 15, 2019 10:37 AM >> To: Rod Hutton via Talk >> Cc: Bernie Perella >> Subject: Re: Window eyes issue >> >> Hi, As I mentioned, I have a copy of Window-eyes for office 9.5.1.0. >> However, trying to run that file gives the message that the >> certificate has been revoked. I checked the certificate and >> found that indeed it has expired. then I found another >> installation file for WE 9.2.0. I did run that file after >> checking that its certificate had also expired but it did run and >> I got WE 9.2 installed. Then used my we 9.5.4 upgrade file
