Yes, many times. Because WE is running in demo mode, I have to reboot often. Just turned on the machine today and got the same three beeps which I think means that We video driver is not attached. Not sure how to fix that one.
On 7/15/2019 11:59 PM, Rod Hutton via Talk wrote: > Hi Bernie, > > Have you rebooted your system? > > Good luck, > > Rod > > Sent from Outlook for Windows > > -----Original Message----- > From: Talk <[email protected]> On > Behalf Of Bernie Perella via Talk > Sent: July 15, 2019 9:36 PM > To: Donald L. Roberts via Talk <[email protected]> > Cc: Bernie Perella <[email protected]> > Subject: Re: Window eyes issue > > HI to all of you who have responded in an attempt to help me with the WE > issue. thanks to you, I found the wediag package, installed it, and sure > enough, now diagnostics shows up under the apps menu in the WE control panel. > However, I clicked on several of the options and We hung up but could not > read the screen so don't know what the problem is. Also, now I have noticed > that upon WE start, I hear 3 short beeps immediately after the WE startup > sound. After some checking I found that the WE video driver is not > associated. This issue has been occurring several times this afternoon but > didn't occur before that. Under the diagnostics option I clicked repair video > driver and We hung up. Any additional suggestions are welcomed. Thanks to > all again. Bernie > > On 7/15/2019 7:50 PM, Donald L. Roberts via Talk wrote: >> I think the app you are talking about is W E Diags. >> >> >> Don Roberts >> >> >> On 7/15/2019 12:26 PM, David via Talk wrote: >>> For whatever it is worth. >>> >>> >>> First of all, I run a paid-for version of WinEyes, so probably things >>> are different in the Office version. >>> >>> >>> Still, I did - for the fun of it - go to my WE Control Panel, and >>> check the Ap menu. Neither on my system, you will find any "Diagnose" >>> choice. >>> >>> >>> What I could contribute here, if my memory serves me right, there did >>> exist an app named something like WEDiagnose. If that is the case, >>> maybe you will need this app installed, in order to have the Diagnose >>> choice under the menu. And perhaps that will explain why neither of >>> us see it as a selection on our systems. >>> >>> >>> Then again, this was pulled from memory. >>> >>> >>> >>> David >>> >>> On 7/15/2019 9:07 PM, Bernie Perella via Talk wrote: >>>> Hi Rod, I have no problem moving around the WE control panel but >>>> under the apps menu, I find no diagnostics item. Not sure what is going >>>> on. >>>> >>>> On 7/15/2019 2:49 PM, Rod Hutton via Talk wrote: >>>>> Hi Bernie, >>>>> >>>>> If you are in the We control panel, you should be able to press Alt >>>>> in order to open a friendly menu which you can then simply press >>>>> the arrow keys to move around in. >>>>> Apps is definitely one of the menus. >>>>> Also, another way to do it is that when you have simply opened the >>>>> WE control panel, Pressing Alt-A will open the Apps menu. >>>>> You can then simply press down arrow several times to find the >>>>> Diagnostics menu. >>>>> >>>>> Good luck, >>>>> >>>>> Rod >>>>> >>>>> Sent from Outlook for Windows >>>>> >>>>> -----Original Message----- >>>>> From: Talk >>>>> <[email protected]> On >>>>> Behalf Of Bernie Perella via Talk >>>>> Sent: July 15, 2019 2:34 PM >>>>> To: Rod Hutton via Talk <[email protected]> >>>>> Cc: Bernie Perella <[email protected]> >>>>> Subject: Re: Window eyes issue >>>>> >>>>> Hi Rod, thank you for your help so far. I tried going to the WE >>>>> cotrol panel but there is no diagnostics item under the apps menu. >>>>> What do you think? I have show advanced options checked under the >>>>> help menu. Bernie >>>>> >>>>> On 7/15/2019 11:15 AM, Rod Hutton via Talk wrote: >>>>>> Hi Bernie, >>>>>> >>>>>> In the Window-Eyes control panel, in the Apps menu, you should >>>>>> find an option called Diagnostics, which is a pull-down menu. >>>>>> In that pull-down, there's an option called Microsoft Office. >>>>>> In that menu, there are a number of options which may help >>>>>> diagnose and repair the licence for your Office suite. >>>>>> You must have a good licence in order for Office to run out of >>>>>> demo mode. >>>>>> See if this helps. >>>>>> >>>>>> Good luck, >>>>>> >>>>>> Rod >>>>>> >>>>>> Sent from Outlook for Windows >>>>>> >>>>>> -----Original Message----- >>>>>> From: Talk >>>>>> <[email protected]> >>>>>> On Behalf Of Bernie Perella via Talk >>>>>> Sent: July 15, 2019 10:37 AM >>>>>> To: Rod Hutton via Talk <[email protected]> >>>>>> Cc: Bernie Perella <[email protected]> >>>>>> Subject: Re: Window eyes issue >>>>>> >>>>>> Hi, As I mentioned, I have a copy of Window-eyes for office 9.5.1.0. >>>>>> However, trying to run that file gives the message that the >>>>>> certificate has been revoked. I checked the certificate and >>>>>> found that indeed it has expired. then I found another >>>>>> installation file for WE 9.2.0. I did run that file after >>>>>> checking that its certificate had also expired but it did run and >>>>>> I got WE 9.2 installed. Then used my we 9.5.4 upgrade file to get >>>>>> WE 9.5.4 installed. However, I am still having the issue that WE >>>>>> runs only in demo mode. Still looking for any suggestions for how >>>>>> to get WE into normal operation. Thnks again to those who have >>>>>> responded. Bernie >>>>>> >>>>>> On 7/15/2019 9:11 AM, Rod Hutton via Talk wrote: >>>>>>> Hi Loy and Bernie, >>>>>>> >>>>>>> Okay, silly me. I wasn't paying close attention, and so I >>>>>>> overlooked the fact that we're talking about a Window-Eyes for >>>>>>> Office installation problem, not retail. >>>>>>> In that event, perhaps someone has a full installation file for >>>>>>> Window-Eyes for Office 9.5.4. >>>>>>> >>>>>>> Good luck, >>>>>>> >>>>>>> Rod >>>>>>> >>>>>>> Sent from Outlook for Windows >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: Talk >>>>>>> <[email protected]> >>>>>>> On Behalf Of Loy Green via Talk >>>>>>> Sent: July 15, 2019 8:47 AM >>>>>>> To: Window-Eyes Discussion List <[email protected]> >>>>>>> Cc: Loy Green <[email protected]> >>>>>>> Subject: Re: Window eyes issue >>>>>>> >>>>>>> On the retail version doing an emerengcy uninstall and reinstall >>>>>>> would fix a lot of problems, not sure if it would be the same >>>>>>> with a WE for office version. >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Any views or opinions presented in this email are solely those of >>>>>>> the author and do not necessarily represent those of Ai Squared. >>>>>>> >>>>>>> For membership options, visit >>>>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>>>>>> For subscription options, visit >>>>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>>>> List archives can be found at >>>>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>>>>> _______________________________________________ >>>>>>> Any views or opinions presented in this email are solely those of >>>>>>> the author and do not necessarily represent those of Ai Squared. >>>>>>> >>>>>>> For membership options, visit >>>>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>>>>>> For subscription options, visit >>>>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>>>> List archives can be found at >>>>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>>>> _______________________________________________ >>>>>> Any views or opinions presented in this email are solely those of >>>>>> the author and do not necessarily represent those of Ai Squared. >>>>>> >>>>>> For membership options, visit >>>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>>>>> For subscription options, visit >>>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>>> List archives can be found at >>>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>>>> _______________________________________________ >>>>>> Any views or opinions presented in this email are solely those of >>>>>> the author and do not necessarily represent those of Ai Squared. >>>>>> >>>>>> For membership options, visit >>>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>>>>> For subscription options, visit >>>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>>> List archives can be found at >>>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>>> _______________________________________________ >>>>> Any views or opinions presented in this email are solely those of >>>>> the author and do not necessarily represent those of Ai Squared. >>>>> >>>>> For membership options, visit >>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>>>> For subscription options, visit >>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>> List archives can be found at >>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>>> _______________________________________________ >>>>> Any views or opinions presented in this email are solely those of >>>>> the author and do not necessarily represent those of Ai Squared. >>>>> >>>>> For membership options, visit >>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>>>> For subscription options, visit >>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>> List archives can be found at >>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of >>>> the author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/trailerdavid%40hotmail.com. >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >>> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/donald.roberts99%40gmail.com. >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the >> author and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. 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