Hi Tom, I did find the wediag package and installed it. The version that shows on my system is 1.2.9.
On 7/16/2019 12:15 AM, Tom Fairhurst via Talk wrote: > I just checked and have this as well. > > -----Original Message----- > From: Talk <[email protected]> On > Behalf Of Rod Hutton via Talk > Sent: Monday, July 15, 2019 2:48 PM > To: Window-Eyes Discussion List <[email protected]> > Cc: Rod Hutton <[email protected]> > Subject: RE: Window eyes issue > > Hi Bernie, > > Having checked my system, I have an Apps menu choice named Diagnostics which > is also the name of the associated Window-Eyes app. > The version I have is 1.2.7. > My installation package of WE 9.5.4 retail included this app. > Perhaps someone on this list has the separate app and can make it available > for you on DropBox or simply email it to you. > The filename of the Diagnostics app is wediag.wepm. > I do have a separate copy of this app, but it is only version 1.2.5, and I > think you would be better with the most recent version. > However, if you would like it, I can put it in my DropBox. > > All the best, > > Rod > > Sent from Outlook for Windows > > -----Original Message----- > From: Talk <[email protected]> On > Behalf Of Bernie Perella via Talk > Sent: July 15, 2019 3:08 PM > To: Rod Hutton via Talk <[email protected]> > Cc: Bernie Perella <[email protected]> > Subject: Re: Window eyes issue > > Hi Rod, I have no problem moving around the WE control panel but under the > apps menu, I find no diagnostics item. Not sure what is going on. > > On 7/15/2019 2:49 PM, Rod Hutton via Talk wrote: >> Hi Bernie, >> >> If you are in the We control panel, you should be able to press Alt in order >> to open a friendly menu which you can then simply press the arrow keys to >> move around in. >> Apps is definitely one of the menus. >> Also, another way to do it is that when you have simply opened the WE >> control panel, Pressing Alt-A will open the Apps menu. >> You can then simply press down arrow several times to find the Diagnostics >> menu. >> >> Good luck, >> >> Rod >> >> Sent from Outlook for Windows >> >> -----Original Message----- >> From: Talk <[email protected]> >> On Behalf Of Bernie Perella via Talk >> Sent: July 15, 2019 2:34 PM >> To: Rod Hutton via Talk <[email protected]> >> Cc: Bernie Perella <[email protected]> >> Subject: Re: Window eyes issue >> >> Hi Rod, thank you for your help so far. I tried going to the WE >> cotrol panel but there is no diagnostics item under the apps menu. >> What do you think? I have show advanced options checked under the >> help menu. Bernie >> >> On 7/15/2019 11:15 AM, Rod Hutton via Talk wrote: >>> Hi Bernie, >>> >>> In the Window-Eyes control panel, in the Apps menu, you should find an >>> option called Diagnostics, which is a pull-down menu. >>> In that pull-down, there's an option called Microsoft Office. >>> In that menu, there are a number of options which may help diagnose and >>> repair the licence for your Office suite. >>> You must have a good licence in order for Office to run out of demo mode. >>> See if this helps. >>> >>> Good luck, >>> >>> Rod >>> >>> Sent from Outlook for Windows >>> >>> -----Original Message----- >>> From: Talk >>> <[email protected]> >>> On Behalf Of Bernie Perella via Talk >>> Sent: July 15, 2019 10:37 AM >>> To: Rod Hutton via Talk <[email protected]> >>> Cc: Bernie Perella <[email protected]> >>> Subject: Re: Window eyes issue >>> >>> Hi, As I mentioned, I have a copy of Window-eyes for office 9.5.1.0. >>> However, trying to run that file gives the message that the >>> certificate has been revoked. I checked the certificate and found >>> that indeed it has expired. then I found another installation file >>> for WE 9.2.0. I did run that file after checking that its >>> certificate had also expired but it did run and I got WE 9.2 >>> installed. Then used my we 9.5.4 upgrade file to get WE 9.5.4 >>> installed. However, I am still having the issue that WE runs only in >>> demo mode. Still looking for any suggestions for how to get WE into >>> normal operation. Thnks again to those who have responded. Bernie >>> >>> On 7/15/2019 9:11 AM, Rod Hutton via Talk wrote: >>>> Hi Loy and Bernie, >>>> >>>> Okay, silly me. I wasn't paying close attention, and so I overlooked the >>>> fact that we're talking about a Window-Eyes for Office installation >>>> problem, not retail. >>>> In that event, perhaps someone has a full installation file for >>>> Window-Eyes for Office 9.5.4. >>>> >>>> Good luck, >>>> >>>> Rod >>>> >>>> Sent from Outlook for Windows >>>> >>>> -----Original Message----- >>>> From: Talk >>>> <[email protected]> >>>> On Behalf Of Loy Green via Talk >>>> Sent: July 15, 2019 8:47 AM >>>> To: Window-Eyes Discussion List <[email protected]> >>>> Cc: Loy Green <[email protected]> >>>> Subject: Re: Window eyes issue >>>> >>>> On the retail version doing an emerengcy uninstall and reinstall would fix >>>> a lot of problems, not sure if it would be the same with a WE for office >>>> version. >>>> >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of the >>>> author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of the >>>> author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >>> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >>> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tfairhurst%40kc.rr.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. 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