IMAP: sync options
When syncing IMAP folders, what is the difference between Headers and text and Full syncronization? -- Best regards, ken mailto:[EMAIL PROTECTED] Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: IMAP: Getting all messages
On Friday, January 07, 2005 at 12:01:25 AM [GMT -0500], Ken Green wrote: I would think that switching a folder's sync properties from Headers only to Full Messages would do this, but apparently it's not working. That's the only way I know to do it. So if it's broken for you :( -- Cheers, -= Allie =- . Don't be so humble, you're not that great. -Golda Meir «·» IMAP Client: The Bat! v3.0.2.5 IMAP Server: MDaemon Pro · OS: Windows XP Pro (Service Pack 2) smime.p7s Description: S/MIME Cryptographic Signature Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: IMAP: sync options
On Friday, January 07, 2005 at 12:12:53 AM [GMT -0500], Ken Green wrote: When syncing IMAP folders, what is the difference between Headers and text and Full syncronization? Headers and Text, is retrieval of headers and text without attachments, a more bandwidth friendly option. Full sync retrieves everything, i.e., headers, text and attachments. -- Cheers, -= Allie =- . The information went data way «·» IMAP Client: The Bat! v3.0.2.5 IMAP Server: MDaemon Pro · OS: Windows XP Pro (Service Pack 2) smime.p7s Description: S/MIME Cryptographic Signature Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: IMAP: sync options
On Friday, 7 January 2005, Allie Martin wrote: AM Headers and Text, is retrieval of headers and text without AM attachments, a more bandwidth friendly option. AM Full sync retrieves everything, i.e., headers, text and attachments. But does that actually work in practice? In my experience, I cannot retrieve text separately to attachments. -- Tim [EMAIL PROTECTED] Using The Bat! v3.0.1.33 on Windows XP 5.1 Build 2600 Service Pack 2 Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: How do you get decent support out of
Hello Thomas, Thursday, January 6, 2005, 6:07:54 PM, you wrote: TF I mean that I am not aware of any software company selling an email TF product that offers tech support better than the TB lists. I have in the past, for major corporations, contracted support from Microsoft (for Exchange/Outlook) and IBM (for Lotus Notes) before (to name the two biggest corporate email systems). There contracts had guaranteed escalation paths up to developer (and development project management) involvement. These contracts were found to be effective in providing corporate level resolution of major problems. I know of such agreements in place for a number of other email packages. I think that you need to define better. I think we may be driven by very different criteria. Certainly one can come to this mailing list and obtain excellent detailed support on quiet singular aspects and requirements of The Bat almost certainly in a manner that would not be entertained for execution for within a major corporate (certainly not if they have outsourced their infrastructure to a mainstream provider). I am not sure that I would call that better rather than simply different and perhaps fit-for-purpose for a different client base than the one I was referring to and the customer segment that I, mistakenly it would seem, had assumed I was buying into with the premium purchase of The Bat. -- Stuart Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: How do you get decent support out of
Hello Mary, Thursday, January 6, 2005, 6:07:25 PM, you wrote: MB I think perhaps Thomas may have thought he was Replying to Andrew. MB Andrew said that his company selected a different e-mail client, right Ah, my mistake. Thanks for clarifying. Still not used to The Bat threading over decent Cosy style threading. MB Thomas apparently doesn't think that any e-mail seller offers that MB kind of support. I see. I have responded on this point because my experience differs. Thanks for the intervention. -- Stuart Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How do you get decent support out of
Hello Stuart Moore everyone else, on 07-Jan-2005 at 16:56 you (Stuart Moore) wrote: I think that you need to define better. I think we may be driven by very different criteria. H. Do you know - how much have you, or your company, paid for the MS or IBM support? ...thats a very different league, if you ask me. :-) -- Best regards, Alexander (http://www.neurowerx.de - ICQ 238153981) using TB! v3.0.2.10 Home on Windows XP Pro Service Pack 2 Live so that you wouldn't be ashamed to sell the family parrot to the town gossip. -- Will Rogers Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How do you get decent support out of
Hello Stuart, On Fri, 7 Jan 2005 15:56:08 + GMT (07/01/2005, 22:56 +0700 GMT), Stuart Moore wrote: TF I mean that I am not aware of any software company selling an email TF product that offers tech support better than the TB lists. SM I have in the past, for major corporations, contracted SM support from Microsoft (for Exchange/Outlook) and IBM (for Lotus SM Notes) before (to name the two biggest corporate email systems). SM There contracts had guaranteed escalation paths up to developer SM (and development project management) involvement. These contracts SM were found to be effective in providing corporate level resolution SM of major problems. I know of such agreements in place for a number SM of other email packages. Alright, so you have answered my question, and I am impressed. But you are referring to major corporations that you were working for. How many users does it take to make companies like MS and IBM respond so efficiently? Again, just asking, because I do not have this experience. SM I think that you need to define better. I think we may be SM driven by very different criteria. I think you are right. I am not sure how many email users we have in our 200-people company, I think about 50 or so. I am not the IT manager, but people listen to me and I am reorganising the way we deal with email. If you are on TBBETA, you might know about it, and I get all the help I need from there. SM Certainly one can come to this mailing list and obtain SM excellent detailed support on quiet singular aspects and SM requirements of The Bat almost certainly in a manner that would SM not be entertained for execution for within a major corporate I am sure we are not a major corporation, but I cannot fathom what would be different, apart from maybe special requirements that need to be implemented by the developers. Like in AbacusBat. What are you missing that cannot be solved by the TB lists? SM (certainly not if they have outsourced their infrastructure to a SM mainstream provider). I am not sure that I would call that better SM rather than simply different and perhaps fit-for-purpose for a SM different client base than the one I was referring to and the SM customer segment that I, mistakenly it would seem, had assumed I SM was buying into with the premium purchase of The Bat. I think I see what you mean. You buy a huge number of licences, you want support from the horse's mouth. True, this is a weak point of Ritlabs. But it's only psychological: Any support you need will be given here (albeit by volunteers, many of which are IT experts), so there is nothing you technically miss. Personally, I put that psychological issue down to a marketing problem. A software sells better if the support comes directly from the vendor. But that would increase the overheads (they'd need to employ tech support people) and make the product more expensive. -- Cheers, Thomas. Reiner Calmund: Im Fusball ist es wie im Eiskunstlauf - wer die meisten Tore schiesst, der gewinnt. Message reply created with The Bat! 3.0.2.10 under Windows XP 5.1 Build 2600Service Pack 2 Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How do you get decent support out of
Hello Stuart Moore everyone else, on 06-Jan-2005 at 17:01 you (Stuart Moore) wrote: I am not sure that I understand your points exactly. I feared so. :-) ASK Those that actually do are either very, I beg your pardon, stupid, or ASK rather big, so that they have their own IT administration and end ASK user support (be it internal or outsourced, doesn't matter). I think that is a bit of a leap. It is not always stupid to retain in house and a golden principle is do not outsource what you do not understand (and like most principles there are cases where this does not apply). Lets clarify what we're actually talking about... were do you see The Bat! fit to a company? I think, its the smallest, small and (very maybe) medium business', something like 1 to 25 seats at max (at the cost of 25 licenses of TB you get a MS SBS2003 which includes Exchange Server 2003 + Outlook, I'm taking this example because the groupware aspect becomes more and more important, and TB is nothing but the mailer). If none of the employees is - by accident :) - a computer freak, there's no way that they can pay the expenses for an inhouse IT administration. Neither can they afford to pay MS, IBM or whoever else for a support contract. They may have a key user maybe. They need an external IT service provider that cares for the clients, the server(s), and the software. Even if they buy their hardware themselves at Dell, they need someone to tell them what to buy, or else they'll end up with a 1x 40GB ATA drive in the server - and nothing else! If there are companies of that size who still think they can do the installation and maintenance themselves... they're doomed to fail. They'll burn a massive ammount of money at the attempt to accomplish what a professional does in no time - and thats what I meant with stupid. Companies of that size need an external IT service partner they can trust. ASK SMB's should leave the support to their system builder/integrator, thats ASK the way customer relations are meant to work... What customer relations? I meant the actual meaning, not that CRM whatever software or process type of thing. :-) The customer needs a good relation to its IT service provider, he must be able to trust these guys, they're the ones he should be calling when he has a problem, not MS, not IBM, not Ritlabs. ASK I don't go and try to fix my car myself. I don't go and call the vendor for ASK help. I go to the nearest expert that I know (a mechanic, a garage) and ASK tell them I have a problem. They fix it, they're the experts. Indeed. I do expect that they can get help from Ford, GM, etc though. Exactly! Just like the IT partner of a small company will need the occasional help from Ritlabs. But its not necessary for the end user to get support from Rit. My apologies for completely misunderstanding your point. No harm done! -- Best regards, Alexander (http://www.neurowerx.de - ICQ 238153981) using TB! v3.0.2.10 Home on Windows XP Pro Service Pack 2 Whoever wins to a great scientific truth will find a poet before him in the quest. -- Frederick Wood-Jones Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How do you get decent support out of
Hello Stuart! On Friday, January 07, 2005, 9:58 AM, you wrote: MB I think perhaps Thomas may have thought he was Replying to Andrew. MB Andrew said that his company selected a different e-mail client, right Ah, my mistake. Thanks for clarifying. Still not used to The Bat threading over decent Cosy style threading. Well, I may not have been accurate in my assumption of who Thomas thought he was talking to. He's such a gentleman that he would not bother to correct me about it, unless he thought it was crucial to the discussion. Anyway, I could definitely understand what you meant when you told him you didn't understand what he was trying to say! After over two years, I am getting used to how people post to TB! mailing lists. But I still don't like to read by threads. I view threads by None and sort chronologically, ascending order. With my folder open, I just move up with the little blue Back arrow--I know, I'm using it backwards. Always was an eccentric. :) I read every post of every list--the four I'm subscribed to, that is. MB Thomas apparently doesn't think that any e-mail seller offers that MB kind of support. I see. I have responded on this point because my experience differs. I am in 100 per cent agreement with you and with Andrew. I am sorry that at this point you are not getting the kind of support that the Professional Edition of The Bat!'s name led you to believe that you would receive. I do think that it is the development team's intention that down-the-road they will be able to supply that kind of support. I believe that it is coming, once IMAP is fully functional and a few other bugs and features addressed. Meanwhile, it is absolutely too bad--and from a business point of view, inexcusable--that they are not at a minimum acknowledging receipt of customers' complaints and requests for help. That's why I wanted Andrew to post to TBBETA about this gap in RitLabs business plan and practices. He says he thinks they are already sufficiently aware of what we think they ought to do. As an old retired elementary schoolteacher, though, I think it never hurts to keep reminding the powers-that-be of needs one is aware of! Squeaky wheel gets the grease? Thanks for the intervention. You're welcome. I always do enjoy butting in! grin, duck, and run :gdr: -- Best regards, Mary :Trill: The Bat! 3.0.2.10 on Windows XP 5.1 2600 Service Pack 2 Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
FR: UI: extend quicksearch
Hello TBUDL, The user interface of the Bat should really get improved: If you Alt-Tab to TB (and in general) you should be quickly able to access a certain message. That is not possible ATM: You come there, the focus might be in the folderlist or messagelist, or the preview window (but unlikely). You have a 59% to assume the right pane. So you look around. Where is the blue blackground? Ah. I've to tab to the folder list. The feature of typing a folder might help, and.. it helps. But I have several folders of that name. I seem to have only a chance of getting the first one. Cursor down. Tab. I want a message from a name I remember and like to type it just in. It catches it. So, right-click the address to create a new mail (uh? there's Mail Chat but not New mail?). Copy Link. Ctrl-N. Paste. Tab. Tab. Subject. Text. But it can happen that you type and think there might be an easier was to get a new message started to someone from a folder you just remember. At least I think you can Ctrl-Enter through the quicksearch results of the list window, but it might be more intuitive. Think about it.. :o) -- shinE! GnuPG/PGP key: http://thequod.de/danielhahler.asc ICQ#152282665 Random software tip: [***] jEdit, for software development (http://www.jedit.org) Lifted with The Bat! 3.0.1.33 on Windows XP Service Pack 2. Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: IMAP: sync options
On Friday, January 07, 2005 at 6:44:16 AM [GMT -0500], Tim wrote: But does that actually work in practice? In my experience, I cannot retrieve text separately to attachments. When I use it, it seems to work here. -- Cheers, -= Allie =- . Ambition is the last refuge of the failure. «·» IMAP Client: The Bat! v3.0.2.5 IMAP Server: MDaemon Pro · OS: Windows XP Pro (Service Pack 2) smime.p7s Description: S/MIME Cryptographic Signature Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
