Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-18 Thread Paul Flinders

On 16/11/12 23:48, J. Forster wrote:

PayPal is pretty much a law unto itself. Basically, if you choose to
become involved with them, it's their bat, ball, glove, and ballpark. Your
only real alternative is to play another game.

Unfortunately, the younger generation of eBay sellers is convinced that
PayPal and plastic is the only trustworthy way of doing business.

I am somewhat pissed because I just lost out on an eBay item, not to
another bidder as there was no one else, but to a PayPal only lockout.


I think most sellers would drop Paypal like a hot stone if they could.

For the most part ebay insist that you offer Paypal above anything else.


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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread Tom Holmes
I would strongly suggest that you consider buying Agilent Certi-Prime items
not through EBay but through one of the distributors that they now sell much
of their equipment through. I have dealt with Electro-Rent on this kind of
equipment and had much better response and less hassle if there are
problems. I don't know if E-R operates in the UK, but I suspect that there
is an equivalent there.

Sorry to hear you had trouble with the FieldFox as I am considering one
myself.

Tom Holmes, N8ZM
Tipp City, OH
EM79


 -Original Message-
 From: time-nuts-boun...@febo.com [mailto:time-nuts-boun...@febo.com] On
 Behalf Of J. Forster
 Sent: Friday, November 16, 2012 7:32 PM
 To: li...@lazygranch.com; Discussion of precise time and frequency
 measurement
 Subject: Re: [time-nuts] Warning if buying from directly from Agilent via
eBay with
 Paypal.
 
 Tyhey used to. Have you asked them if they still do?
 
 -John
 
 =
 
 
  I'm just amazed Aligent doesn't take credit cards directly. Paypal is
  for small time players.
 
 
 
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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread Pete Lancashire
Payment is possible with Paypal or credit card.

On Fri, Nov 16, 2012 at 4:06 PM,  li...@lazygranch.com wrote:
 I'm just amazed Aligent doesn't take credit cards directly. Paypal is for 
 small time players.



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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread David Kirkby
On 17 November 2012 14:31, Tom Holmes thol...@woh.rr.com wrote:
 I would strongly suggest that you consider buying Agilent Certi-Prime items
 not through EBay but through one of the distributors that they now sell much
 of their equipment through.

The discounts on eBay (48% was agreed, prior to my adding a couple of
more options), were much better than on the Agilent web site (35%). I
don't know how much I would have got off of other dealers, but quotes
I've had on other equipment have been quite small discounts (5%) from
the Agilent web site.

 I have dealt with Electro-Rent on this kind of
 equipment and had much better response and less hassle if there are
 problems. I don't know if E-R operates in the UK, but I suspect that there
 is an equivalent there.

Microlease is one such place in the UK. A friend of mine has suggested
to me Livingston Hire, which mainly hire kit, buy my friend said
Cellnet used to get a better discount from Livingsone than they did
from Agilent. I've not tried contacting them yet.

 Sorry to hear you had trouble with the FieldFox as I am considering one
 myself.

In the 2-3 weeks I had the FieldFox, I discovered a large number of
firmware bugs. Agilent agreed several were bugs, and others were
submitted as requests for enhancements. Some of the bugs were so
obvious - like the firmware version mine was shipped with, would not
interface to a computer. That was not just a newly discovered bug, but
had been documented in the release notes and was the stable release
for some time. That was until Agilent discovered it had a bug which
could give the wrong results under some conditions, so it was pulled
from the Agilent web site.

If you do get a FieldFox, the QuickCal is a nice option to have. It
is not as accurate as a mechanical calibration kit, but still good,
and very convenient. If the highest accuracy is not required, you just
leave the cable open with an N,APC-7 or whatever connector you
specify, and it does the cal from just the open connector. For better
performance with a DUT which reflects very little, then a load is
needed too, but that does not need to be a good quality load. For the
very best performance, you need a mecanical cal kit.

I paid for all the options, which with hindsight was not such a clever
idea. If you do buy a FieldFox, I think I'd at least try to get a
trial of the options for a few weeks - they can be time-limited. There
are no hardware options - the hardware is there, but it needs to be
enabled by software.

I think several of the options are really aimed at technicians, who
might have limited knowledge, as they just present information in a
different way to which one can read off the S-parameters. For example,
the vector-voltmeter, which is not a high impedance voltmeter as you
might assume, but just gives a big display of the loss and electrical
length of a bit of cable. Great big numbers, very easy to read, but
actually showing you nothing you can't simly read off the S paramters.

There's an option for antennas (I forget what it is called) which
gives a time-domain response, to find faults in cables. That really
tells you nothing the TDR option does not tell you. But the TDR option
is a lot more capable (and a lot more expensive). But it is a bit
pointless having both.


 Tom Holmes, N8ZM
 Tipp City, OH
 EM79

Thanks Tom,

Dave

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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread David Kirkby
This is some of the communication between me and Agilent on eBay. I
think it is clear Agilent wanted to use Paypal, and I did not. It was
Agilent who said I should split the payment into two - one of $10,000
and the other of $7,736

Credit cards were not mentioned, but this would have been above the
limit of my credit card limit anyway.

I believe in the UK there is some protection with debit cards,
although credit cards are certainly safer.

Dave


=== start of communication on eBay
From: drkirkby
To: agilentused
Subject: Re: Request to change an order: drkirkby sent a message about
Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
6GHz #170876934127
Sent Date: Sep-03-12 05:28:25 PDT

Dear agilentused,

Hi,
OK, I agree with you, and accept the deal of the N9923A with ALL
options fitted at $14,780 + 20% sales TAX, bringing this to a total of
$17,736.

However, this is over the limit I can pay via Paypal, which is $10,000.

I think it would be better if you sent me the bank details so I can do
a wire transfer, but you will need to give me some refernece number so
you can tie up the payment at your end.

If not, how else do you suggest I pay you?

Dave


- drkirkby

=
Hi Dave,

thanks for your understanding.
We would prefer the handling on Paypal. One possibility, just issue
one payment of $1 and one of $7736. Would that work for you?

Regards,
Julian

##

From: drkirkby
To: agilentused
Subject: Re: Request to change an order: drkirkby sent a message about
Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
6GHz #170876934127
Sent Date: Sep-04-12 04:47:07 PDT

Dear agilentused,

Hi Julian,

Do you regularly take Paypal in multiple payments and find it is OK? I
have read a few stories on the internet about Paypal can get quite
difficult over large payments - freezing peoples Paypal accounts,
holding their money, and it taking ages to sort out. That's what
concerns me - especially if the $1 goes through, but I can't get
the rest to you. It could be a bit tricky.

But I know you sell expensive stuff on eBay, so if you have a lot of
experience with large sums, I'll try Paypal.

Dave

- drkirkby
  /end of ebay communicaton 

On 17 November 2012 16:40, Pete Lancashire p...@petelancashire.com wrote:
 Payment is possible with Paypal or credit card.

 On Fri, Nov 16, 2012 at 4:06 PM,  li...@lazygranch.com wrote:
 I'm just amazed Aligent doesn't take credit cards directly. Paypal is for 
 small time players.

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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread J. Forster
Odd.

I would have expected anybody's PayPal limit would be lower than the
associated credit card limit.

Logically, one should be therefore able to get a PayPal account without a
credit card,.

-John

===



 This is some of the communication between me and Agilent on eBay. I
 think it is clear Agilent wanted to use Paypal, and I did not. It was
 Agilent who said I should split the payment into two - one of $10,000
 and the other of $7,736

 Credit cards were not mentioned, but this would have been above the
 limit of my credit card limit anyway.

 I believe in the UK there is some protection with debit cards,
 although credit cards are certainly safer.

 Dave


 === start of communication on eBay
 From: drkirkby
 To: agilentused
 Subject: Re: Request to change an order: drkirkby sent a message about
 Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
 6GHz #170876934127
 Sent Date: Sep-03-12 05:28:25 PDT

 Dear agilentused,

 Hi,
 OK, I agree with you, and accept the deal of the N9923A with ALL
 options fitted at $14,780 + 20% sales TAX, bringing this to a total of
 $17,736.

 However, this is over the limit I can pay via Paypal, which is $10,000.

 I think it would be better if you sent me the bank details so I can do
 a wire transfer, but you will need to give me some refernece number so
 you can tie up the payment at your end.

 If not, how else do you suggest I pay you?

 Dave


 - drkirkby

 =
 Hi Dave,

 thanks for your understanding.
 We would prefer the handling on Paypal. One possibility, just issue
 one payment of $1 and one of $7736. Would that work for you?

 Regards,
 Julian

 ##

 From: drkirkby
 To: agilentused
 Subject: Re: Request to change an order: drkirkby sent a message about
 Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
 6GHz #170876934127
 Sent Date: Sep-04-12 04:47:07 PDT

 Dear agilentused,

 Hi Julian,

 Do you regularly take Paypal in multiple payments and find it is OK? I
 have read a few stories on the internet about Paypal can get quite
 difficult over large payments - freezing peoples Paypal accounts,
 holding their money, and it taking ages to sort out. That's what
 concerns me - especially if the $1 goes through, but I can't get
 the rest to you. It could be a bit tricky.

 But I know you sell expensive stuff on eBay, so if you have a lot of
 experience with large sums, I'll try Paypal.

 Dave

 - drkirkby
   /end of ebay communicaton 

 On 17 November 2012 16:40, Pete Lancashire p...@petelancashire.com
 wrote:
 Payment is possible with Paypal or credit card.

 On Fri, Nov 16, 2012 at 4:06 PM,  li...@lazygranch.com wrote:
 I'm just amazed Aligent doesn't take credit cards directly. Paypal is
 for small time players.

 ___
 time-nuts mailing list -- time-nuts@febo.com
 To unsubscribe, go to
 https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
 and follow the instructions there.





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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread David Kirkby
You can get a Paypal account without a credit card. I think all you
need is a bank account.

In fact, every time I try to buy something with Paypal, it defaults to
taking the money from my bank account, and every time I need to change
it to take it from my credit card.

I appear to have a $10,000 limit on my Paypal account, but at
Agilent's request, I split the transaction into two. That money came
direct from my current account.

Dave

On 17 November 2012 22:06, J. Forster j...@quikus.com wrote:
 Odd.

 I would have expected anybody's PayPal limit would be lower than the
 associated credit card limit.

 Logically, one should be therefore able to get a PayPal account without a
 credit card,.

 -John

 ===



 This is some of the communication between me and Agilent on eBay. I
 think it is clear Agilent wanted to use Paypal, and I did not. It was
 Agilent who said I should split the payment into two - one of $10,000
 and the other of $7,736

 Credit cards were not mentioned, but this would have been above the
 limit of my credit card limit anyway.

 I believe in the UK there is some protection with debit cards,
 although credit cards are certainly safer.

 Dave


 === start of communication on eBay
 From: drkirkby
 To: agilentused
 Subject: Re: Request to change an order: drkirkby sent a message about
 Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
 6GHz #170876934127
 Sent Date: Sep-03-12 05:28:25 PDT

 Dear agilentused,

 Hi,
 OK, I agree with you, and accept the deal of the N9923A with ALL
 options fitted at $14,780 + 20% sales TAX, bringing this to a total of
 $17,736.

 However, this is over the limit I can pay via Paypal, which is $10,000.

 I think it would be better if you sent me the bank details so I can do
 a wire transfer, but you will need to give me some refernece number so
 you can tie up the payment at your end.

 If not, how else do you suggest I pay you?

 Dave


 - drkirkby

 =
 Hi Dave,

 thanks for your understanding.
 We would prefer the handling on Paypal. One possibility, just issue
 one payment of $1 and one of $7736. Would that work for you?

 Regards,
 Julian

 ##

 From: drkirkby
 To: agilentused
 Subject: Re: Request to change an order: drkirkby sent a message about
 Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
 6GHz #170876934127
 Sent Date: Sep-04-12 04:47:07 PDT

 Dear agilentused,

 Hi Julian,

 Do you regularly take Paypal in multiple payments and find it is OK? I
 have read a few stories on the internet about Paypal can get quite
 difficult over large payments - freezing peoples Paypal accounts,
 holding their money, and it taking ages to sort out. That's what
 concerns me - especially if the $1 goes through, but I can't get
 the rest to you. It could be a bit tricky.

 But I know you sell expensive stuff on eBay, so if you have a lot of
 experience with large sums, I'll try Paypal.

 Dave

 - drkirkby
   /end of ebay communicaton 

 On 17 November 2012 16:40, Pete Lancashire p...@petelancashire.com
 wrote:
 Payment is possible with Paypal or credit card.

 On Fri, Nov 16, 2012 at 4:06 PM,  li...@lazygranch.com wrote:
 I'm just amazed Aligent doesn't take credit cards directly. Paypal is
 for small time players.

 ___
 time-nuts mailing list -- time-nuts@febo.com
 To unsubscribe, go to
 https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
 and follow the instructions there.





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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread J. Forster
Perhaps. That opens the possibility of linking a PayPal account to a bank
account, then zeroing the balance. Somehow, I doubt that actually works.

-John

==


 You can get a Paypal account without a credit card. I think all you
 need is a bank account.

 In fact, every time I try to buy something with Paypal, it defaults to
 taking the money from my bank account, and every time I need to change
 it to take it from my credit card.

 I appear to have a $10,000 limit on my Paypal account, but at
 Agilent's request, I split the transaction into two. That money came
 direct from my current account.

 Dave

 On 17 November 2012 22:06, J. Forster j...@quikus.com wrote:
 Odd.

 I would have expected anybody's PayPal limit would be lower than the
 associated credit card limit.

 Logically, one should be therefore able to get a PayPal account without
 a
 credit card,.

 -John

 ===



 This is some of the communication between me and Agilent on eBay. I
 think it is clear Agilent wanted to use Paypal, and I did not. It was
 Agilent who said I should split the payment into two - one of $10,000
 and the other of $7,736

 Credit cards were not mentioned, but this would have been above the
 limit of my credit card limit anyway.

 I believe in the UK there is some protection with debit cards,
 although credit cards are certainly safer.

 Dave


 === start of communication on eBay
 From: drkirkby
 To: agilentused
 Subject: Re: Request to change an order: drkirkby sent a message about
 Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
 6GHz #170876934127
 Sent Date: Sep-03-12 05:28:25 PDT

 Dear agilentused,

 Hi,
 OK, I agree with you, and accept the deal of the N9923A with ALL
 options fitted at $14,780 + 20% sales TAX, bringing this to a total of
 $17,736.

 However, this is over the limit I can pay via Paypal, which is $10,000.

 I think it would be better if you sent me the bank details so I can do
 a wire transfer, but you will need to give me some refernece number so
 you can tie up the payment at your end.

 If not, how else do you suggest I pay you?

 Dave


 - drkirkby

 =
 Hi Dave,

 thanks for your understanding.
 We would prefer the handling on Paypal. One possibility, just issue
 one payment of $1 and one of $7736. Would that work for you?

 Regards,
 Julian

 ##

 From: drkirkby
 To: agilentused
 Subject: Re: Request to change an order: drkirkby sent a message about
 Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
 6GHz #170876934127
 Sent Date: Sep-04-12 04:47:07 PDT

 Dear agilentused,

 Hi Julian,

 Do you regularly take Paypal in multiple payments and find it is OK? I
 have read a few stories on the internet about Paypal can get quite
 difficult over large payments - freezing peoples Paypal accounts,
 holding their money, and it taking ages to sort out. That's what
 concerns me - especially if the $1 goes through, but I can't get
 the rest to you. It could be a bit tricky.

 But I know you sell expensive stuff on eBay, so if you have a lot of
 experience with large sums, I'll try Paypal.

 Dave

 - drkirkby
   /end of ebay communicaton 

 On 17 November 2012 16:40, Pete Lancashire p...@petelancashire.com
 wrote:
 Payment is possible with Paypal or credit card.

 On Fri, Nov 16, 2012 at 4:06 PM,  li...@lazygranch.com wrote:
 I'm just amazed Aligent doesn't take credit cards directly. Paypal is
 for small time players.

 ___
 time-nuts mailing list -- time-nuts@febo.com
 To unsubscribe, go to
 https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
 and follow the instructions there.





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 To unsubscribe, go to
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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread Oz-in-DFW
On 11/17/2012 4:37 PM, J. Forster wrote:
 Perhaps. That opens the possibility of linking a PayPal account to a bank
 account, then zeroing the balance. Somehow, I doubt that actually works.

 -John


Then you pay the overdraft charge...

-- 
mailto:o...@ozindfw.net
Oz
POB 93167 
Southlake, TX 76092 (Near DFW Airport) 




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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread J. Forster
Not if you just walk into a bank and open an account with $100 cash.

My point is not fraud, but that PayPal is not safe.

-John

==


 On 11/17/2012 4:37 PM, J. Forster wrote:
 Perhaps. That opens the possibility of linking a PayPal account to a
 bank
 account, then zeroing the balance. Somehow, I doubt that actually works.

 -John


 Then you pay the overdraft charge...

 --
 mailto:o...@ozindfw.net
 Oz
 POB 93167
 Southlake, TX 76092 (Near DFW Airport)




 ___
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 To unsubscribe, go to
 https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread Peter Gottlieb
That works just fine.  I have two Paypal accounts, one tied to my regular bank 
account which I use for purchases, and another tied to a small account at a 
local bank (where I keep almost nothing) which I use for selling.  As soon as 
money goes into that account I use an ATM to withdraw cash, which makes it 
harder for Paypal to track even if that bank gave them records as there is no 
direct link to my other account.  I did add a credit card to my main Paypal 
account but I find that useful at times.


Peter



On 11/17/2012 5:37 PM, J. Forster wrote:

Perhaps. That opens the possibility of linking a PayPal account to a bank
account, then zeroing the balance. Somehow, I doubt that actually works.

-John

==



You can get a Paypal account without a credit card. I think all you
need is a bank account.

In fact, every time I try to buy something with Paypal, it defaults to
taking the money from my bank account, and every time I need to change
it to take it from my credit card.

I appear to have a $10,000 limit on my Paypal account, but at
Agilent's request, I split the transaction into two. That money came
direct from my current account.

Dave

On 17 November 2012 22:06, J. Forster j...@quikus.com wrote:

Odd.

I would have expected anybody's PayPal limit would be lower than the
associated credit card limit.

Logically, one should be therefore able to get a PayPal account without
a
credit card,.

-John

===




This is some of the communication between me and Agilent on eBay. I
think it is clear Agilent wanted to use Paypal, and I did not. It was
Agilent who said I should split the payment into two - one of $10,000
and the other of $7,736

Credit cards were not mentioned, but this would have been above the
limit of my credit card limit anyway.

I believe in the UK there is some protection with debit cards,
although credit cards are certainly safer.

Dave


=== start of communication on eBay
From: drkirkby
To: agilentused
Subject: Re: Request to change an order: drkirkby sent a message about
Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
6GHz #170876934127
Sent Date: Sep-03-12 05:28:25 PDT

Dear agilentused,

Hi,
OK, I agree with you, and accept the deal of the N9923A with ALL
options fitted at $14,780 + 20% sales TAX, bringing this to a total of
$17,736.

However, this is over the limit I can pay via Paypal, which is $10,000.

I think it would be better if you sent me the bank details so I can do
a wire transfer, but you will need to give me some refernece number so
you can tie up the payment at your end.

If not, how else do you suggest I pay you?

Dave


- drkirkby

=
Hi Dave,

thanks for your understanding.
We would prefer the handling on Paypal. One possibility, just issue
one payment of $1 and one of $7736. Would that work for you?

Regards,
Julian

##

From: drkirkby
To: agilentused
Subject: Re: Request to change an order: drkirkby sent a message about
Agilent CertiPrime N9923A FieldFox Handheld RF Vector Network Analyzer
6GHz #170876934127
Sent Date: Sep-04-12 04:47:07 PDT

Dear agilentused,

Hi Julian,

Do you regularly take Paypal in multiple payments and find it is OK? I
have read a few stories on the internet about Paypal can get quite
difficult over large payments - freezing peoples Paypal accounts,
holding their money, and it taking ages to sort out. That's what
concerns me - especially if the $1 goes through, but I can't get
the rest to you. It could be a bit tricky.

But I know you sell expensive stuff on eBay, so if you have a lot of
experience with large sums, I'll try Paypal.

Dave

- drkirkby
  /end of ebay communicaton 

On 17 November 2012 16:40, Pete Lancashire p...@petelancashire.com
wrote:

Payment is possible with Paypal or credit card.

On Fri, Nov 16, 2012 at 4:06 PM,  li...@lazygranch.com wrote:

I'm just amazed Aligent doesn't take credit cards directly. Paypal is
for small time players.

___
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and follow the instructions there.





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-
No virus found in this message.
Checked by AVG - www.avg.com
Version: 10.0.1427 / Virus Database: 2441/5401 - Release Date: 11/17/12





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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread Don Latham
I'm wondering if agilentused is really part of the Agilent corp or
whatever it's called? or an independent company entirely? My only and
last $.02!
Don L
J. Forster
 Not if you just walk into a bank and open an account with $100 cash.

 My point is not fraud, but that PayPal is not safe.

 -John

 ==


 On 11/17/2012 4:37 PM, J. Forster wrote:
 Perhaps. That opens the possibility of linking a PayPal account to a
 bank
 account, then zeroing the balance. Somehow, I doubt that actually
 works.

 -John


 Then you pay the overdraft charge...

 --
 mailto:o...@ozindfw.net
 Oz
 POB 93167
 Southlake, TX 76092 (Near DFW Airport)




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-- 
Neither the voice of authority nor the weight of reason and argument
are as significant as experiment, for thence comes quiet to the mind.
De Erroribus Medicorum, R. Bacon, 13th century.
If you don't know what it is, don't poke it.
Ghost in the Shell


Dr. Don Latham AJ7LL
Six Mile Systems LLP
17850 Six Mile Road
POB 134
Huson, MT, 59846
VOX 406-626-4304
www.lightningforensics.com
www.sixmilesystems.com



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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread David Kirkby
On 17 November 2012 23:37, Don Latham d...@montana.com wrote:
 I'm wondering if agilentused is really part of the Agilent corp or
 whatever it's called? or an independent company entirely? My only and
 last $.02!
 Don L
 J. Forster

It is Agilent - at least to the extent I can determine. Some reported
on another mailing list that when calling Agilent, they had been
advised to look on eBay for CertiPrime items from the seller
agilentused

All emails after the sales were from the UK offices of Agilent. Any
emails sent to contactcenter...@agilent.com about this are answered.
So as far as I'm concerned, this is Agilent.

What annoys me is that it is Agilent who have supplied me faulty
goods. They acknowledge the VNA has a hardware fault. They acknowledge
several of the firmware bugs I reported are bugs.

They have supplied me a product which is not fit for purpose, yet I
lose a fairly large amount of money because of this. That does not
seem very fair.



Dave

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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread J. Forster
As I said, try calling Executive Complaints at the US HQ. LD calls are
cheap these days. You have nothing to lose, IMO.

-John

===



 On 17 November 2012 23:37, Don Latham d...@montana.com wrote:
 I'm wondering if agilentused is really part of the Agilent corp or
 whatever it's called? or an independent company entirely? My only and
 last $.02!
 Don L
 J. Forster

 It is Agilent - at least to the extent I can determine. Some reported
 on another mailing list that when calling Agilent, they had been
 advised to look on eBay for CertiPrime items from the seller
 agilentused

 All emails after the sales were from the UK offices of Agilent. Any
 emails sent to contactcenter...@agilent.com about this are answered.
 So as far as I'm concerned, this is Agilent.

 What annoys me is that it is Agilent who have supplied me faulty
 goods. They acknowledge the VNA has a hardware fault. They acknowledge
 several of the firmware bugs I reported are bugs.

 They have supplied me a product which is not fit for purpose, yet I
 lose a fairly large amount of money because of this. That does not
 seem very fair.



 Dave

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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread Kevin Rosenberg
On Nov 17, 2012, at 5:29 PM, David Kirkby david.kir...@onetel.net wrote:
 It is Agilent - at least to the extent I can determine. Some reported
 [...]

Also to the extent that I could determine.

 All emails after the sales were from the UK offices of Agilent. Any
 emails sent to contactcenter...@agilent.com about this are answered.
 So as far as I'm concerned, this is Agilent.

My email and phone calls went to Germany, perhaps because I was buying an 
oscilloscope rather than a VNA.

agilentused also wanted me to use PayPal. I used two transactions. The first 
for the item and the second for software options. I would have also preferred 
credit card for the cash back, but agilentused wanted PayPal.

Kevin


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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread Kevin Rosenberg
On Nov 17, 2012, at 4:37 PM, Don Latham d...@montana.com wrote:
 I'm wondering if agilentused is really part of the Agilent corp or
 whatever it's called? or an independent company entirely? My only and
 last $.02!

I reviewed my email archive. Emails regarding my purchase from agilentused 
came from, and went to, the SMTP address of e...@agilent.com. 

It took almost 12 weeks to get my scope with the software options I ordered. In 
compensation for the delay, e...@agilent.com sent me two additional software 
license keys via email.

Kevin



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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread J. Forster
If agilentused is selling stuff on eBay, might not the PayPal be an eBay
thing, rather than an Agilent thing?

Fer sure, eBay really, really pushes PayPal because they get an additional
cut of the transaction.

-John

==





 On Nov 17, 2012, at 5:29 PM, David Kirkby david.kir...@onetel.net wrote:
 It is Agilent - at least to the extent I can determine. Some reported
 [...]

 Also to the extent that I could determine.

 All emails after the sales were from the UK offices of Agilent. Any
 emails sent to contactcenter...@agilent.com about this are answered.
 So as far as I'm concerned, this is Agilent.

 My email and phone calls went to Germany, perhaps because I was buying an
 oscilloscope rather than a VNA.

 agilentused also wanted me to use PayPal. I used two transactions. The
 first for the item and the second for software options. I would have also
 preferred credit card for the cash back, but agilentused wanted PayPal.

 Kevin


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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread David Kirkby
On 18 November 2012 01:02, J. Forster j...@quikus.com wrote:
 As I said, try calling Executive Complaints at the US HQ. LD calls are
 cheap these days. You have nothing to lose, IMO.

 -John

But I can imagine I would be a very long time on a phone trying to get
someone able to deal with it. I don't get a particulary good rate on
international calls here.

Dave.

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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread David Kirkby
On 18 November 2012 01:04, Kevin Rosenberg ke...@rosenberg.net wrote:
 agilentused also wanted me to use PayPal. I used two transactions. The first 
 for the item and the second for software options. I would have also preferred 
 credit card for the cash back, but agilentused wanted PayPal.

 Kevin

I recently bought another VNA (HP 8720D) from a test equipent dealer
in the USA. That was $16000. The dealer would accept wire, Paypal or
credit card, but wanted to add a surcharge for both Paypal and credit
card. It was intersting he wanted less for Paypal than he did for a
credit card.

I was initiallly a bit worried about wiring the money, but I'd
satisfied myself he was a legit dealer when I spoke to a test
equipment dealer in the UK, who confirmed the price I got was very
good, and the dealer was reputable. So I wired the money, and saved
myself a few percent. That transaction was relatively painless.

I think if I buy anything else from agilentused, I'll just phone
Agilent UK and ask to pay for it that way. A person I spoke to in
Agilent said that would be fine.

Dave.

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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal. Shipping delays

2012-11-17 Thread Tom Knox

I have been waiting for two N1922A sensors for a couple months now from 
Agilentused the new eBay site. They have already offered a substantial discount 
on my next purchase. And their prices were already very good. The only concern 
is the delay has put the transaction beyond the point the eBay or PayPal will 
officially help out if there is a problem.
That said I am sure that Agilent will resolve any problem to my satisfaction.  
Agilent used explained they are having some delays as they add products to the 
new system that should be resolved soon. My only concern is that because of the 
delay they do not rush when refurbishing the sensors. I would hate to start the 
wait all over again. I hope they work the delays out, it seems to be the 
cheapest source for many current Agilent products. For the others that have had 
problems, I would explain to Agilent that you have acted in good faith and 
expect a full refund or a product that performs as new. Agilent may not be 
aware that PayPal and eBay did not return fees because of their delays.



Thomas Knox



 Date: Sat, 17 Nov 2012 16:37:08 -0700
 From: d...@montana.com
 To: j...@quikus.com; time-nuts@febo.com
 Subject: Re: [time-nuts] Warning if buying from directly from Agilent via 
 eBay with Paypal.
 
 I'm wondering if agilentused is really part of the Agilent corp or
 whatever it's called? or an independent company entirely? My only and
 last $.02!
 Don L
 J. Forster
  Not if you just walk into a bank and open an account with $100 cash.
 
  My point is not fraud, but that PayPal is not safe.
 
  -John
 
  ==
 
 
  On 11/17/2012 4:37 PM, J. Forster wrote:
  Perhaps. That opens the possibility of linking a PayPal account to a
  bank
  account, then zeroing the balance. Somehow, I doubt that actually
  works.
 
  -John
 
 
  Then you pay the overdraft charge...
 
  --
  mailto:o...@ozindfw.net
  Oz
  POB 93167
  Southlake, TX 76092 (Near DFW Airport)
 
 
 
 
  ___
  time-nuts mailing list -- time-nuts@febo.com
  To unsubscribe, go to
  https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
  and follow the instructions there.
 
 
 
 
 
  ___
  time-nuts mailing list -- time-nuts@febo.com
  To unsubscribe, go to
  https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
  and follow the instructions there.
 
 
 
 -- 
 Neither the voice of authority nor the weight of reason and argument
 are as significant as experiment, for thence comes quiet to the mind.
 De Erroribus Medicorum, R. Bacon, 13th century.
 If you don't know what it is, don't poke it.
 Ghost in the Shell
 
 
 Dr. Don Latham AJ7LL
 Six Mile Systems LLP
 17850 Six Mile Road
 POB 134
 Huson, MT, 59846
 VOX 406-626-4304
 www.lightningforensics.com
 www.sixmilesystems.com
 
 
 
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 To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread J. Forster
You don't ask, you don't get.

And, is 10 UKP really significant compared to what you've spent or lost?

Get to them, succinctly summarize, get a name, and then switch to email.

YMMV,

-John

===


 On 18 November 2012 01:02, J. Forster j...@quikus.com wrote:
 As I said, try calling Executive Complaints at the US HQ. LD calls are
 cheap these days. You have nothing to lose, IMO.

 -John

 But I can imagine I would be a very long time on a phone trying to get
 someone able to deal with it. I don't get a particulary good rate on
 international calls here.

 Dave.





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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-17 Thread David J Taylor
-Original Message- 
From: David Kirkby

[]
This is some of the communication between me and Agilent on eBay. I
think it is clear Agilent wanted to use Paypal, and I did not. It was
Agilent who said I should split the payment into two - one of $10,000
and the other of $7,736
[]
Dave
==

$17,736 seems a high price when the typical configured is US $13,200 (GBP 
8308):


 
http://www.home.agilent.com/en/pd-1760161-pn-N9923A/fieldfox-handheld-rf-vector-network-analyzer-4-6-ghz?cc=GBlc=eng

I have also experienced currency problems - when the US $ changed between me 
quoting and him paying.  Accused me of all sorts when it was simply that 
there were currency fluctuations and my quote was in GBP.  He ended up 
paying more dollars, and didn't like it at all!


David
--
SatSignal Software - Quality software written to your requirements
Web: http://www.satsignal.eu
Email: david-tay...@blueyonder.co.uk 



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[time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-16 Thread David Kirkby
I'm sure many on this list will have had bad experiences with eBay
and/or Paypal. I've had a fair few myself, but the following is the
single largest loss I have incurred, and was when buying directly from
Agilent - not some reseller of Agilent equipment.

The only winners are eBay and Paypal, with myself and Agilent both
losing money. I will lose £452.90 (around $720 USD). I don't know how
much Agilent have lost, but I suspect it is more than me.

As an individual buyer, not part of a large company, the £452.90 will
effect me more than it does a multi-billion dollar company like
Agilent.

The eBay seller was agilentused, which is Agilent selling some of
their reconditioned (CertiPrime) items via eBay. Brief details are:

* On the 4th September I purchased an N9923A portable vector network
analyzer via Agilent from eBay. The purchase price was $17,736 (USD).
* The transaction was paid via Paypal. Since I live in the UK, I had
to pay Paypal  £11463.74 (GBP). Obviously Paypal charge commission in
converting my GBP to USD.
* Just over a month later the VNA arrived from Agilent. The auction
clearly stated the item would be dispatched from Malasia about 3 weeks
after payment was received, so I was not surprised by this long
shipment time.
* The VNA arrived, and I was initially very pleased with it. It was
clearly reconditioned to a high standard, with a new battery, new
power supply, new manual, new case etc. The scratches which were on
the unit were *very* minor.
* I had various issues with this VNA - both a hardware fault and
firmware bugs. The details are pretty irrelevant, but I would say the
support from Agilent, especially from Afsi Moaveni, who supports this
product, was excellent.
* Agilent advised me the VNA needed to be returned for repair, as they
suspected a system board needed replacing.
* But given my concerns over the number of firmware bugs, for what
should have been a mature product (released 2-3 years ago), I
requested a refund.
* Agilent agreed to a refund.
* Agilent arranged for the VNA to be picked up via UPS, with Agilent
paying the cost of the return shipping.
* Rather than Agilent refund me in USD, I requested Agilent cancel the
Paypal transaction, as I knew this would give me a 100% refund, not
losing any money due to Paypal currency conversion fees.
* Unfortunately, due to the time this had gone on, which was not
helped by the long shipment time from Agilent to me, this was 70 days
after I'd paid for the item. This is outside the 60-day limit for
Paypal transactions to be cancelled.
* I contacted Paypal to try to get this 60-day limit extended but was
unsuccessful. I was advised that Agilent, being a large user of
Paypal, would have had their own account manager, and that the Paypal
account manager maybe able to cancel the transaction.
* I advised Agilent of this, but Agilent were unable to cancel the
Paypal transaction, so deceided to refund money to my UK bank account.
* After various negotiations over this, in which I sent copies of my
bank statement to Agilent showing them how much it cost me, I've been
advised I will be refunded by the Agilent conversion rate for Nov’12
of 1.61078 USD = 1.00 GBP., which means I will receive £11,010.84.

Hence the result of this, is that I've had to pay Paypal £11463.74,
but will receive back £11010.84 from Agilent. Hence I will have lost
£452.90 (around $720) of my own money.

Hence let this be a warning to anyone else.

A few things have contributed to this unfortunate experience.

1) Using Paypal for a transaction which incurred currency transfer fees.
2) The fact the transaction was for a fairly large sum of money.
3) Agilent's long dispatch time, which meant the issue took a long
time to resolve.
4) Agilent's slightly unfavorable conversion rate of 1.61078 USD =
1.00 GBP, when xe.com gives 1.58840 USD = 1.00 GBP today.

Of course Agilent have lost too:

1) Agilent have paid eBay fees
2) Agilent have paid Paypal fees
3) Agilent have paid the return shipping cost from my house to Agilent UK.
4) Agilent's support staff did their best to resolve the issues, and
they obviously need to be paid.
5) A large number of Agilent staff were involved in the refund
negotiations, who again need to be paid.
6) After fixing the hardware fault, Agilent will have to recondition
the unit to sell it to someone else.

I supsect the eBay/Paypal group have made at least $1000 from all this.

Dr. David Kirkby - not a happy Paypal or Agilent customer.

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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-16 Thread J. Forster
PayPal is pretty much a law unto itself. Basically, if you choose to
become involved with them, it's their bat, ball, glove, and ballpark. Your
only real alternative is to play another game.

Unfortunately, the younger generation of eBay sellers is convinced that
PayPal and plastic is the only trustworthy way of doing business.

I am somewhat pissed because I just lost out on an eBay item, not to
another bidder as there was no one else, but to a PayPal only lockout.

YMMV,

-John





 I'm sure many on this list will have had bad experiences with eBay
 and/or Paypal. I've had a fair few myself, but the following is the
 single largest loss I have incurred, and was when buying directly from
 Agilent - not some reseller of Agilent equipment.

 The only winners are eBay and Paypal, with myself and Agilent both
 losing money. I will lose £452.90 (around $720 USD). I don't know how
 much Agilent have lost, but I suspect it is more than me.

 As an individual buyer, not part of a large company, the £452.90 will
 effect me more than it does a multi-billion dollar company like
 Agilent.

 The eBay seller was agilentused, which is Agilent selling some of
 their reconditioned (CertiPrime) items via eBay. Brief details are:

 * On the 4th September I purchased an N9923A portable vector network
 analyzer via Agilent from eBay. The purchase price was $17,736 (USD).
 * The transaction was paid via Paypal. Since I live in the UK, I had
 to pay Paypal  £11463.74 (GBP). Obviously Paypal charge commission in
 converting my GBP to USD.
 * Just over a month later the VNA arrived from Agilent. The auction
 clearly stated the item would be dispatched from Malasia about 3 weeks
 after payment was received, so I was not surprised by this long
 shipment time.
 * The VNA arrived, and I was initially very pleased with it. It was
 clearly reconditioned to a high standard, with a new battery, new
 power supply, new manual, new case etc. The scratches which were on
 the unit were *very* minor.
 * I had various issues with this VNA - both a hardware fault and
 firmware bugs. The details are pretty irrelevant, but I would say the
 support from Agilent, especially from Afsi Moaveni, who supports this
 product, was excellent.
 * Agilent advised me the VNA needed to be returned for repair, as they
 suspected a system board needed replacing.
 * But given my concerns over the number of firmware bugs, for what
 should have been a mature product (released 2-3 years ago), I
 requested a refund.
 * Agilent agreed to a refund.
 * Agilent arranged for the VNA to be picked up via UPS, with Agilent
 paying the cost of the return shipping.
 * Rather than Agilent refund me in USD, I requested Agilent cancel the
 Paypal transaction, as I knew this would give me a 100% refund, not
 losing any money due to Paypal currency conversion fees.
 * Unfortunately, due to the time this had gone on, which was not
 helped by the long shipment time from Agilent to me, this was 70 days
 after I'd paid for the item. This is outside the 60-day limit for
 Paypal transactions to be cancelled.
 * I contacted Paypal to try to get this 60-day limit extended but was
 unsuccessful. I was advised that Agilent, being a large user of
 Paypal, would have had their own account manager, and that the Paypal
 account manager maybe able to cancel the transaction.
 * I advised Agilent of this, but Agilent were unable to cancel the
 Paypal transaction, so deceided to refund money to my UK bank account.
 * After various negotiations over this, in which I sent copies of my
 bank statement to Agilent showing them how much it cost me, I've been
 advised I will be refunded by the Agilent conversion rate for Nov’12
 of 1.61078 USD = 1.00 GBP., which means I will receive £11,010.84.

 Hence the result of this, is that I've had to pay Paypal £11463.74,
 but will receive back £11010.84 from Agilent. Hence I will have lost
 £452.90 (around $720) of my own money.

 Hence let this be a warning to anyone else.

 A few things have contributed to this unfortunate experience.

 1) Using Paypal for a transaction which incurred currency transfer fees.
 2) The fact the transaction was for a fairly large sum of money.
 3) Agilent's long dispatch time, which meant the issue took a long
 time to resolve.
 4) Agilent's slightly unfavorable conversion rate of 1.61078 USD =
 1.00 GBP, when xe.com gives 1.58840 USD = 1.00 GBP today.

 Of course Agilent have lost too:

 1) Agilent have paid eBay fees
 2) Agilent have paid Paypal fees
 3) Agilent have paid the return shipping cost from my house to Agilent UK.
 4) Agilent's support staff did their best to resolve the issues, and
 they obviously need to be paid.
 5) A large number of Agilent staff were involved in the refund
 negotiations, who again need to be paid.
 6) After fixing the hardware fault, Agilent will have to recondition
 the unit to sell it to someone else.

 I supsect the eBay/Paypal group have made at least $1000 from all this.

 Dr. 

Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-16 Thread lists
I'm just amazed Aligent doesn't take credit cards directly. Paypal is for small 
time players.



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Re: [time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

2012-11-16 Thread J. Forster
Tyhey used to. Have you asked them if they still do?

-John

=


 I'm just amazed Aligent doesn't take credit cards directly. Paypal is for
 small time players.



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