Re: [U2] What remote support product do YOU use?

2012-10-03 Thread Gregor Scott
Phablet - is that the next Android version?

-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris
Sent: Wednesday, 3 October 2012 4:49 PM
To: U2 Users List
Subject: [U2] What remote support product do YOU use?

Just posted this to the pick/multivalue Google group, but figure there may be 
some (larger?) U2 only people who may have valuable insight on the subject, so 


We have been using TeamViewer (www.teamviewer.com) for the past 18 months or 
so, and I'm generally very happy with it - I can access Windows, Linux & apple 
hosts from my desktop, or even my iPhone (screen is too small for remote 
support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a 
chance to try out the Android client), and would be happy to recommend others 
looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount)

We had previously used LogMeIn, RDP for server access, and/or even VNC if we 
had VPN access, but TeamViewer just works for us. Licencing is one off, based 
on number of people our end that will be running concurrent sessions to 
clients, rather than paying per client system, and I keep toying with the idea 
of integrating with Visage as a "Support" button. We also use TeamViewer to run 
presentations, though I tend to use Skype rather than integrated VOIP 
capabilities

That said, I'm also curious if anyone has a better product they have used 
(first hand, rather than just something they have read about which sounded 
good), and/or especially if you had previously had a commercial TeamViewer 
licence & moved on.

Hoping for confirmation of our choice, but happy to have my horizons expanded 
:-)

Ross Ferris
Stamina Software
Visage > Better by Design!

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Re: [U2] What remote support product do YOU use?

2012-10-03 Thread Gregor Scott
Keeping more in line with the request, we also use TeamViewer as our remote 
support tool.
I have not encountered internal complaints about it, so it seems a reasonable 
option for the job.


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Re: [U2] What remote support product do YOU use?

2012-10-03 Thread Ross Ferris
C'mon Gregor, you should be up on all of this Jargon! "Phablet" is something 
that (vaguely) resembles a phone (can fit in a VERY LARGE pocket), and yet 
isn't quite a tablet. Whilst I can, and have, used the iPhone for support, I 
figure a bigger screen, plus a throwback to the stylus (aka S-pen) may make it 
easier when I get a call in shopping centre  though I haven't confirmed 
s-pen will work as I hope/expect  waiting until release is more 
"mainstream", rather than the current batch of "grey" product from people like 
Kogan (though they do offer 12 month Australian warranty, so possibly not as 
grey as I thought)

Ross Ferris
Stamina Software
Visage > Better by Design!


-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Gregor Scott
Sent: Wednesday, 3 October 2012 5:01 PM
To: U2 Users List
Subject: Re: [U2] What remote support product do YOU use?

Phablet - is that the next Android version?

-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris
Sent: Wednesday, 3 October 2012 4:49 PM
To: U2 Users List
Subject: [U2] What remote support product do YOU use?

Just posted this to the pick/multivalue Google group, but figure there may be 
some (larger?) U2 only people who may have valuable insight on the subject, so 


We have been using TeamViewer (www.teamviewer.com) for the past 18 months or 
so, and I'm generally very happy with it - I can access Windows, Linux & apple 
hosts from my desktop, or even my iPhone (screen is too small for remote 
support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a 
chance to try out the Android client), and would be happy to recommend others 
looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount)

We had previously used LogMeIn, RDP for server access, and/or even VNC if we 
had VPN access, but TeamViewer just works for us. Licencing is one off, based 
on number of people our end that will be running concurrent sessions to 
clients, rather than paying per client system, and I keep toying with the idea 
of integrating with Visage as a "Support" button. We also use TeamViewer to run 
presentations, though I tend to use Skype rather than integrated VOIP 
capabilities

That said, I'm also curious if anyone has a better product they have used 
(first hand, rather than just something they have read about which sounded 
good), and/or especially if you had previously had a commercial TeamViewer 
licence & moved on.

Hoping for confirmation of our choice, but happy to have my horizons expanded 
:-)

Ross Ferris
Stamina Software
Visage > Better by Design!

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Re: [U2] [u2] Parallel processing in Universe

2012-10-03 Thread Wjhonson
"A Spanner deployment is called a Universe"


 

 

 

-Original Message-
From: Robert Colquhoun 
To: U2 Users List 
Sent: Tue, Oct 2, 2012 9:13 pm
Subject: Re: [U2] [u2] Parallel processing in Universe


On Tue, Oct 2, 2012 at 5:58 PM, Symeon Breen  wrote:

> However map reduce and hadoop are pretty horrible things. Even Google have
> moved away from it with Caffiene etc.
>

Going OT a little, i think Google is replacing "BigTable" which was part of
Caffeine in 2010 with "Spanner" now.  Here is a doc about it released last
month:

http://static.googleusercontent.com/external_content/untrusted_dlcp/research.google.com/en//archive/spanner-osdi2012.pdf

...amusingly they call it a "Multi-Version Database", can't wait till that
gets abbreviated.

- Robert
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Re: [U2] What remote support product do YOU use?

2012-10-03 Thread doug chanco
No,  it's the term used to describe the Samsung galaxy note phone (it's so
big and you can write on it among other things and make phone calls) it's a

Phone and tablet (albeit a small tablet)

Phablet

I have one and love it

Dougc


-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Gregor Scott
Sent: Wednesday, October 03, 2012 3:01 AM
To: U2 Users List
Subject: Re: [U2] What remote support product do YOU use?

Phablet - is that the next Android version?




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Re: [U2] What remote support product do YOU use?

2012-10-03 Thread Jeff Schasny
We use LogMeIn with two factor authentication to satisfy PCI/DSS. The 
free IOS app is actually usable from my iPad and now that I have mobile 
hotspot enabled on my Droid Razr all I really have to haul around to be 
available 24/7 is the phone and tablet. Kind of nice after all these 
years of dragging a laptop everywhere I went.


Ross Ferris wrote:

Just posted this to the pick/multivalue Google group, but figure there may be 
some (larger?) U2 only people who may have valuable insight on the subject, so 


We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, 
and I'm generally very happy with it - I can access Windows, Linux & apple 
hosts from my desktop, or even my iPhone (screen is too small for remote support so 
will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out 
the Android client), and would be happy to recommend others looking for a solution 
(quote coupon code 95051-42-600991 to get a 3% discount)

We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN 
access, but TeamViewer just works for us. Licencing is one off, based on number of people 
our end that will be running concurrent sessions to clients, rather than paying per 
client system, and I keep toying with the idea of integrating with Visage as a 
"Support" button. We also use TeamViewer to run presentations, though I tend to 
use Skype rather than integrated VOIP capabilities

That said, I'm also curious if anyone has a better product they have used (first 
hand, rather than just something they have read about which sounded good), and/or 
especially if you had previously had a commercial TeamViewer licence & moved on.

Hoping for confirmation of our choice, but happy to have my horizons expanded 
:-)

Ross Ferris
Stamina Software
Visage > Better by Design!

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--

Jeff Schasny - Denver, Co, USA
jschasny at gmail dot com

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Re: [U2] What remote support product do YOU use?

2012-10-03 Thread Holt, Jake
Windows Remote Assistance for desktops, MSTSC for servers.  I really
like TeamViewer though.

I use RDP Lite on my phone to remotely manage servers in a pinch.

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris
Sent: Wednesday, October 03, 2012 1:49 AM
To: U2 Users List
Subject: [U2] What remote support product do YOU use?

Just posted this to the pick/multivalue Google group, but figure there
may be some (larger?) U2 only people who may have valuable insight on
the subject, so 

We have been using TeamViewer (www.teamviewer.com) for the past 18
months or so, and I'm generally very happy with it - I can access
Windows, Linux & apple hosts from my desktop, or even my iPhone (screen
is too small for remote support so will be upgrading to a GalaxyNote 2
Phablet soon, so will have a chance to try out the Android client), and
would be happy to recommend others looking for a solution (quote coupon
code 95051-42-600991 to get a 3% discount)

We had previously used LogMeIn, RDP for server access, and/or even VNC
if we had VPN access, but TeamViewer just works for us. Licencing is one
off, based on number of people our end that will be running concurrent
sessions to clients, rather than paying per client system, and I keep
toying with the idea of integrating with Visage as a "Support" button.
We also use TeamViewer to run presentations, though I tend to use Skype
rather than integrated VOIP capabilities

That said, I'm also curious if anyone has a better product they have
used (first hand, rather than just something they have read about which
sounded good), and/or especially if you had previously had a commercial
TeamViewer licence & moved on.

Hoping for confirmation of our choice, but happy to have my horizons
expanded :-)

Ross Ferris
Stamina Software
Visage > Better by Design!

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Re: [U2] What remote support product do YOU use?

2012-10-03 Thread Brian Leach
For RDP check out 2x on ipad, its a reasly nice rdp client and much nicer than 
the logmein app.

Sent from my iPad

On 3 Oct 2012, at 17:59, "Holt, Jake"  wrote:

> Windows Remote Assistance for desktops, MSTSC for servers.  I really
> like TeamViewer though.
> 
> I use RDP Lite on my phone to remotely manage servers in a pinch.
> 
> -Original Message-
> From: u2-users-boun...@listserver.u2ug.org
> [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris
> Sent: Wednesday, October 03, 2012 1:49 AM
> To: U2 Users List
> Subject: [U2] What remote support product do YOU use?
> 
> Just posted this to the pick/multivalue Google group, but figure there
> may be some (larger?) U2 only people who may have valuable insight on
> the subject, so 
> 
> We have been using TeamViewer (www.teamviewer.com) for the past 18
> months or so, and I'm generally very happy with it - I can access
> Windows, Linux & apple hosts from my desktop, or even my iPhone (screen
> is too small for remote support so will be upgrading to a GalaxyNote 2
> Phablet soon, so will have a chance to try out the Android client), and
> would be happy to recommend others looking for a solution (quote coupon
> code 95051-42-600991 to get a 3% discount)
> 
> We had previously used LogMeIn, RDP for server access, and/or even VNC
> if we had VPN access, but TeamViewer just works for us. Licencing is one
> off, based on number of people our end that will be running concurrent
> sessions to clients, rather than paying per client system, and I keep
> toying with the idea of integrating with Visage as a "Support" button.
> We also use TeamViewer to run presentations, though I tend to use Skype
> rather than integrated VOIP capabilities
> 
> That said, I'm also curious if anyone has a better product they have
> used (first hand, rather than just something they have read about which
> sounded good), and/or especially if you had previously had a commercial
> TeamViewer licence & moved on.
> 
> Hoping for confirmation of our choice, but happy to have my horizons
> expanded :-)
> 
> Ross Ferris
> Stamina Software
> Visage > Better by Design!
> 
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> http://listserver.u2ug.org/mailman/listinfo/u2-users
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> http://listserver.u2ug.org/mailman/listinfo/u2-users
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[U2] Consuming web services

2012-10-03 Thread Jeff Schasny
I know we have both the SOAP and RESTful web services development for 
publishing web services from Universe but how are folks consuming other 
peoples web services into the database? Are there tools for this or am I 
going to just open a socket, read, and parse 'till I'm blue in the face?

--

Jeff Schasny - Denver, Co, USA
jschasny at gmail dot com

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Re: [U2] Consuming web services

2012-10-03 Thread Daniel McGrath
Starting at UniData 7.3.0 and in UniVerse 11.1.9, we now have U2 Dynamic 
Objects which does help with the "parsing 'till I'm blue in the face" when 
consuming JSON requests.

Regards,
Dan

-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Jeff Schasny
Sent: Wednesday, October 03, 2012 2:56 PM
To: U2-Users@listserver.u2ug.org
Subject: [U2] Consuming web services

I know we have both the SOAP and RESTful web services development for 
publishing web services from Universe but how are folks consuming other peoples 
web services into the database? Are there tools for this or am I going to just 
open a socket, read, and parse 'till I'm blue in the face?
--

Jeff Schasny - Denver, Co, USA
jschasny at gmail dot com

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Re: [U2] Consuming web services

2012-10-03 Thread Ben Souther
We use a middle layer written in Java.






On Wed, 2012-10-03 at 14:56 -0600, Jeff Schasny wrote:
> I know we have both the SOAP and RESTful web services development for 
> publishing web services from Universe but how are folks consuming other 
> peoples web services into the database? Are there tools for this or am I 
> going to just open a socket, read, and parse 'till I'm blue in the face?

-- 
Ben Souther
Manager, Web and Web Service Development
bsout...@fwdco.com | 508.927.8147

FWDavison & Company, Inc.
50 Resnik Road, Suite 200
Plymouth, MA 02360-7220


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Re: [U2] Consuming Web Services

2012-10-03 Thread Bill Brutzman
How about...  [Browser] <-> |ColdFusion] <-> [UniVerse]

|__| <-> [Other SQL]



--Bill



-Original Message-

Sent: Wednesday, October 03, 2012 4:56 PM



I know we have both the SOAP and RESTful web services development for 
publishing web services from Universe but how are folks consuming other peoples 
web services into the database? Are there tools for this or am I going to just 
open a socket, read, and parse 'till I'm blue in the face?



Jeff Schasny - Denver, Co, USA

jschasny at gmail dot com
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Re: [U2] Consuming web services

2012-10-03 Thread Larry Hiscock
There are a whole suite of BASIC verbs and functions for consuming web
services, like SOAPCreateRequest, SOAPSubmitRequest, etc.

It's not a terribly difficult thing to implement a web service consumer.

Larry Hiscock
Western Computer Services

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Jeff Schasny
Sent: Wednesday, October 03, 2012 1:56 PM
To: U2-Users@listserver.u2ug.org
Subject: [U2] Consuming web services

I know we have both the SOAP and RESTful web services development for
publishing web services from Universe but how are folks consuming other
peoples web services into the database? Are there tools for this or am I
going to just open a socket, read, and parse 'till I'm blue in the face?
--

Jeff Schasny - Denver, Co, USA
jschasny at gmail dot com

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Re: [U2] Consuming web services

2012-10-03 Thread George Gallen
Since I'm on Linux, I use wget to access the webservice (can also handle SOAP 
headers too), then
Capture the output...and parse away.

I've written some helpful internal parsing tools for XML - but it requires you 
to know what your looking for.
You can parse for a value like "top>node1>node2>node3>elementname" and it will 
drill down and return the value.
Or just cut out "node1" from "top". Also have a tagcount routine to let me know 
how many times a node repeats
Then I can loop through, and pull a specific node as it's own XML, then just 
parse that one.

Right now, the XML parser is for very straightforward XML. It might work with 
namespaces.

George

-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Jeff Schasny
Sent: Wednesday, October 03, 2012 4:56 PM
To: U2-Users@listserver.u2ug.org
Subject: [U2] Consuming web services

I know we have both the SOAP and RESTful web services development for 
publishing web services from Universe but how are folks consuming other 
peoples web services into the database? Are there tools for this or am I 
going to just open a socket, read, and parse 'till I'm blue in the face?
-- 

Jeff Schasny - Denver, Co, USA
jschasny at gmail dot com

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Re: [U2] Consuming web services

2012-10-03 Thread Jim . Stoner
Hi Jeff,

We have UniData, not Universe, but here is a sample code snippet I was 
playing with for consuming a SOAP web service in a UniBasic subroutine. It 
uses SOAPCreateRequest to manage the actual communication.  This is based 
on some sample code I found with a google search, but I don't remember 
exactly which site I found the example on.  It may have been 
http://permalink.gmane.org/gmane.comp.db.u2.general/52800 but I might be 
mistaken. 

Anyway, my test web service expected a product key as a parameter, then 
looked up that key in a database and returned a product description.  It's 
a really basic example, but I hope it helps.

Cheers,
Jim Stoner

**
$INCLUDE /usr/ud72/sys/INCLUDE/XML.H

Desc=""
NodeName=""
TextName=""

RespHeaders = ''
RespData = ''
SoapStatus = ''

URL = "http://"
SoapAction = "GETDESC" ;* replace with the web service action
SoapNS = "urn:DefaultNamespace" ;* replace with the web service name space
SoapMethod = "GETDESC" ;* replace with the web service method
SoapParams = "KEY":@VM:A.KEY:@VM:"xsd:string" ;* replace with the required 
parameters for the web service call.  In my test case, the subroutine is 
passed in a single value which gets sent to the web service as a string 
param called KEY

Timeout = 3

* create the request

IF SOAPCreateRequest(URL, SoapAction, SoapReq) <> 0 THEN
   PRINT "SOAPCreateRequest failed."
   RETURN
END

Status = SOAPSetParameters(SoapReq, SoapNS, SoapMethod, SoapParams )
Status = SOAPSubmitRequest(SoapReq, Timeout, RespHeaders, RespData, 
SoapStatus)
PRINT "SOAPSubmitRequest Status: " : Status

RespData = RespData:CHAR(10) ;* add a line-feed at the end of the xml 
string
PRINT "Response: ": RespData

IF XDOMOpen(RespData, XML.FROM.STRING, domFile) <> XML.SUCCESS THEN ;* 
domh is the document handle
   PRINT "XDOMOpen failed."
   RETURN
END
 
IF XDOMLocate(domFile, '//GETDESCReturn', '', nodeHandle) <> XML.SUCCESS 
THEN
   PRINT "XDOMLocate failed."
   RETURN
END

Status=XDOMGetNodeName(nodeHandle, NodeName)
PRINT "Node Name: ": NodeName
 
IF XDOMLocateNode(nodeHandle, XDOM.CHILD, XDOM.FIRST.CHILD, XDOM.TEXT.NODE
, textHandle) <> XML.SUCCESS THEN
   PRINT "XDOMLocateNode failed."
   RETURN
END

IF XDOMGetNodeValue(textHandle, Desc) <> XML.SUCCESS THEN
   PRINT "XDOMGetNodeValue failed."
   RETURN
END

PRINT "Returned Description: " : Desc

RETURN
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Re: [U2] Consuming web services

2012-10-03 Thread Tony Gravagno
I do the same as Ben but with .NET:
-- Local U2 <> .NET client  Remote server

Pick is a database server, not a communications protocol end-point. We
simply should not be doing direct comms from this platform anymore,
given the huge number of mainstream options. This is coming from
someone who has written all of the bi-directional comms interfaces
to/from MV with sockets and cURL and plugins and anything else I could
create - because (in the 90's) people said it wasn't possible and
because I figured it would be kewl just to do it.

It _is_ all technically possible, but that doesn't mean it makes good
business sense: Doing things like this in BASIC creates a maintenance
hassle later. It leaves the environment subject to DBMS-specific
issues that often aren't addressed for quite a long time. Using
mainstream tools vastly increases the resources available for getting
help and solving problems.

So these days I get MV to push a query or data payload out to a
middle-tier that uses the latest communications methods available.
The request goes out, the response comes back, it all just works -
that That should be our bottom line here.

HTH
T

> From: Ben Souther 
> We use a middle layer written in Java.

> Jeff Schasny wrote:
> > I know we have both the SOAP and RESTful web services development
for
> > publishing web services from Universe but how are folks consuming
> > other peoples web services into the database? Are there tools for
this
> > or am I going to just open a socket, read, and parse 'till I'm
blue in the face?


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Re: [U2] Consuming Web Services

2012-10-03 Thread Bill Brutzman
Tony and Ben are right on...

Invoking Stephen Colbert's concept of... "The Word"... the word is... 
"MiddleWare".   As legacy U2 was ahead of its time... by building-in middleware 
technologies... it is easy to lose sight of what belongs where.

--Bill

-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Tony Gravagno
Sent: Wednesday, October 03, 2012 6:31 PM
Subject: Re: [U2] Consuming web services

I do the same as Ben but with .NET:
-- Local U2 <> .NET client  Remote server

Pick is a database server, not a communications protocol end-point. We simply 
should not be doing direct comms from this platform anymore, given the huge 
number of mainstream options. This is coming from someone who has written all 
of the bi-directional comms interfaces to/from MV with sockets and cURL and 
plugins and anything else I could create - because (in the 90's) people said it 
wasn't possible and because I figured it would be kewl just to do it.

It _is_ all technically possible, but that doesn't mean it makes good business 
sense: Doing things like this in BASIC creates a maintenance hassle later. It 
leaves the environment subject to DBMS-specific issues that often aren't 
addressed for quite a long time. Using mainstream tools vastly increases the 
resources available for getting help and solving problems.

So these days I get MV to push a query or data payload out to a middle-tier 
that uses the latest communications methods available.
The request goes out, the response comes back, it all just works - that That 
should be our bottom line here.

HTH
T

> From: Ben Souther
> We use a middle layer written in Java.

> Jeff Schasny wrote:
> > I know we have both the SOAP and RESTful web services development
for
> > publishing web services from Universe but how are folks consuming 
> > other peoples web services into the database? Are there tools for
this
> > or am I going to just open a socket, read, and parse 'till I'm
blue in the face?


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Re: [U2] Consuming web services

2012-10-03 Thread Glen Batchelor


 I use either Python, Perl or PHP to broker the SOAP connection and 
pass info back through either statefile temp files or via stdio using 
EXECUTE's I/O handling. You could also pass data via pipes but it can 
get messy. Statefile temp files allow for queuing of transactions that 
don't have to be real time. Check out the Validating Addresses article I 
wrote for one of the Jan/Feb issues of Spectrum. (I don't remember the 
year! I must be getting old!)


Regards,

On 10/3/2012 4:56 PM, Jeff Schasny wrote:
I know we have both the SOAP and RESTful web services development for 
publishing web services from Universe but how are folks consuming 
other peoples web services into the database? Are there tools for this 
or am I going to just open a socket, read, and parse 'till I'm blue in 
the face?



--

Glen Batchelor
IT Director/CIO/CTO
All-Spec Industries
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E-mail: glen.batche...@all-spec.com
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